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Do I have Malware? Sites locking up

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Re: Do I have Malware? Sites locking up

Unread postby Suedi52 » October 9th, 2008, 12:13 am

Once again, thanks for your help! You're my hero. I'm glad there weren't any major problems.
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Re: Do I have Malware? Sites locking up

Unread postby silver » October 9th, 2008, 12:22 am

Hi Suedi52,

Some important final steps:

Please now delete rsit.exe and any remaining logs from your Desktop, also delete this folder:

Create a new, clean System Restore point which you can use in case of future system problems:
Press Start->All Programs->Accessories->System Tools->System Restore
Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close

Now remove old, infected System Restore points:
Next click Start->Run and type cleanmgr in the box and press OK
Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
Press OK and Yes to confirm


If the above went well I think your machine is clean of malware :)
If you are still experiencing the lockup problem, I would say it's likely to be non-malware related. Therefore, I suggest you try posting at a general troubleshooting forum like WhatTheTech or PC Pitstop.

Here are some tips to help you keep your computer clean:

Operating system vulnerabilities can easily be exploited by malware so please ensure your operating system is automatically kept up to date by using Windows Update:
Go to Start->Control Panel->Automatic Updates
Select Automatic and select a suitable schedule
Also, check that your antivirus and antispyware programs are set to automatically update daily.

You have a good antivirus program installed, however I recommend you install antispyware software with real-time capabilities - this means it protects you from system changes and spyware while you are working, not just removing malware after it has been installed. There are a range of paid-for and free packages available, a free one I can recommend is Windows Defender, available here:
http://www.microsoft.com/athome/securit ... fault.mspx

I recommend you install a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.
Also: subscribe to the mailing list to get update notifications.

Please take care when downloading programs. One of the easiest ways to be infected is to download freeware/shareware programs which come laden with malware - this includes allowing websites to install browser plug-ins or ActiveX controls. Before downloading, it is crucial to check whether the source is reputable.
One way to check is to use McAfee SiteAdvisor. Copy the domain name into the space provided and SiteAdvisor will give you a report on the website which can help you decide if it is safe. They also have a toolbar for IE and Firefox which adds this functionality to your browser.

Download and install the free version of WinPatrol. This program protects your computer in a variety of ways and will work well with your existing security software. Have a look at this tutorial to help you get started with the program.

Find out more about how to prevent infection in the future

Please post back to let me know that you have read this, and if there are any further issues.
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Re: Do I have Malware? Sites locking up

Unread postby silver » October 11th, 2008, 11:32 pm

This topic is now closed
We are pleased to have been of assistance in getting you clean.

If you have been helped and wish to donate with the costs of this volunteer site, you can do so using this link
Donations For Malware Removal
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