Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Sluggish, slow and downright molassas-like computer

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Sluggish, slow and downright molassas-like computer

Unread postby sflonglegs » October 1st, 2008, 1:03 am

All of a sudden this computer has gotten dreadfully show. I had such great success on a seperate computer using this site I thought I would give it a try for this computer. It is not overwhelmed with pop-ups or ads, but for some reason it now takes forever to book and load pages. It also seems to be processing items for extended periods of time. Anything you can walk me through to seek out and find what is going on would be appreciated.
sflonglegs
Regular Member
 
Posts: 20
Joined: June 26th, 2008, 12:47 am
Advertisement
Register to Remove

Re: Sluggish, slow and downright molassas-like computer

Unread postby km2357 » October 1st, 2008, 2:32 pm

Hello and welcome to Malware Removal.

My name is km2357 and I will be helping you to remove any infection(s) that you may have.

I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.

Please do not start another thread or topic, I will assist you at this thread until we solve your problems.

Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.


Step # 1: Download and Run HijackThis
Download HJTInstall.exe to your Desktop.

  • Doubleclick HJTInstall.exe to install it.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis.
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Copy/Paste the log to your next reply please.

Don't use the Analyse This button, its findings are dangerous if misinterpreted.
Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


Step # 2: Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.


In your next post/reply, I need to see the following:

1. HiJackThis Log
2. Uninstall List
User avatar
km2357
MRU Master
MRU Master
 
Posts: 3007
Joined: January 30th, 2007, 2:48 pm
Location: California

Re: Sluggish, slow and downright molassas-like computer

Unread postby sflonglegs » October 1st, 2008, 11:06 pm

Thanks for the help. Here is the Hijack log list:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:02:34 PM, on 10/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\iolo\common\lib\ioloServiceManager.exe
C:\Program Files\VeriSign\NAVI\naviagent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\carpserv.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\EXSHOW95.EXE
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\Logi_MwX.Exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
C:\Program Files\iolo\System Mechanic Professional 7\SMSystemAnalyzer.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Sprint music manager\MEMonitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iolo\System Mechanic Professional 7\SMTrayNotify.exe
C:\Program Files\iolo\System Mechanic Professional 7\SMTrayNotify.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R3 - URLSearchHook: i-Nav IDN SearchHook - {CE000994-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: i-Nav IDN Resolver - {CE000992-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [TV Now] C:\Program Files\HPQ\Notebook Utilities\TvNow.exe /RK
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [EXSHOW95.EXE] EXSHOW95.EXE
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [WG511WLU] C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
O4 - HKLM\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic Professional 7\SMSystemAnalyzer.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe (User 'Default user')
O4 - Startup: MEMonitor.lnk = C:\Program Files\Sprint music manager\MEMonitor.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: i-Nav Help - {CE000992-A58C-4441-8938-744CD72AB27F} - http://idn.verisign-grs.com/plug-in/support/index.jsp (file missing)
O9 - Extra 'Tools' menuitem: i-Nav Help - {CE000992-A58C-4441-8938-744CD72AB27F} - http://idn.verisign-grs.com/plug-in/support/index.jsp (file missing)
O9 - Extra button: (no name) - {CE000996-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll
O9 - Extra 'Tools' menuitem: i-Nav Options - {CE000996-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://us8l.hpwis.com
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {135856F3-D984-412A-9704-E449E4ADCDA8} (CImageLib Object) - http://hompy.msnplus.co.kr/__download/WpImgMgr.cab
O16 - DPF: {1DE9BB01-B121-401D-8877-BCD5ED5B7EE5} (Tpwin Control) - http://www.crezio.com/test/leeyunho/Alw ... waysOn.CAB
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://kr.messenger.yahoo.com/yinst/yinst.cab
O16 - DPF: {4EF3517E-4847-42B6-B113-F438D86C0207} (BlueM Control) - http://61.78.36.163/soribada/makemp3/Bl ... ntrol1.cab
O16 - DPF: {59DA0006-1212-11D8-AE37-00E04CA3594B} - http://www.trafficholdings.com/pagemoa/SSurfing.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resourc ... oscan8.cab
O16 - DPF: {6431FE64-7AC2-44D0-BC60-B42B832A7BD0} - http://www.itemmania.co.kr/ItemMania_Po ... Patch1.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {65FDEDF3-8ED9-4F5B-825E-18C2D44191A7} (OneCCCtl Class) - https://as00.estara.com/UI/proxyhttps.p ... 1OneCC.cab
O16 - DPF: {66B30EA0-C033-4D4B-9F90-EA0AF07363AF} (BugsMediaPlayer Control) - http://so.bugs.co.kr/BugsOggPlay_9.CAB
O16 - DPF: {67E0EF28-6DC3-4F95-8011-EF8EF00033EA} (HistorySiteCom Class) - http://www.muul.com/urlhistory/HistoryCom.cab
O16 - DPF: {6AD92401-CE2D-452B-AA63-1291D60EC2D2} (AxINIplugin40 Control) - http://signup3.hanafos.com/initech/plug ... ugin40.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 6445267996
O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/B ... ofupld.cab
O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/B ... ofupld.cab
O16 - DPF: {7E9FDB80-5316-11D4-B02C-00C04F0CD404} (XecureWeb 4.0 Client Control) - http://download.softforum.co.kr/Publish ... nstall.cab
O16 - DPF: {938527D1-CDB7-4147-998A-B20FCA5CC976} (Cdmcco Class) - http://cafeimg.hanmail.net/cab9_1/dmcc2 ... n=1,0,0,10
O16 - DPF: {BE068095-EEF1-485C-AA1B-288860ACFAED} (INIwallet00 Control) - http://plugin.inicis.com/INIwallet00.cab
O16 - DPF: {CF362BDB-4EA2-11D5-AB47-000102913414} (SetGlb Control) - http://so.bugs.co.kr/SetGlb.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {D5FC2094-4B01-4F6C-A07C-E247C9442E5A} (AvatarWeb Control) - http://www.msnplus.co.kr/download/activex/AvatarWeb.cab
O16 - DPF: {EE2589EB-7FC8-44DB-A892-573F2C4B41E0} - http://pdf.forbes.com/forbesnews/trigge ... Signed.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.compani ... _1_6_0.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1946E733-2E36-4B27-91FF-84876938C27D}: NameServer = 63.203.35.55,206.13.28.12
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: VeriSign Updater (navi) - VeriSign, Inc. - C:\Program Files\VeriSign\NAVI\naviagent.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

--
End of file - 12604 bytes

Here is the Uninstall List:

¾EAy
Ad-Aware SE Personal
Adobe Acrobat 5.0
Adobe Flash Player ActiveX
Adobe PDF IFilter 6.0
Adrenalin
AeCO AUμ|ÆN ≫eA| (¹oAu 6.80.11)
Apple Mobile Device Support
Apple Software Update
ATI Control Panel
ATI Display Driver
AVG Free 8.0
Bonjour
BUM
Conexant 56K ACLink Modem
Conexant AC-Link Audio
Diskeeper Professional Edition
Easy CD Creator 5 Basic
EPSON EPIC
EPSON Printer Software
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
HanmailUpload
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB952287)
HP Memories Disc
Image Transfer
InterVideo WinDVD
iTunes
Japanese Language Support
Korean Language Support
LiveUpdate 2.6 (Symantec Corporation)
Logitech Desktop Messenger
Logitech MouseWare 9.79.1
Logitech Resource Center
Longman Prep
Malwarebytes' Anti-Malware
Maxthon2 Browser (remove only)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Global IME for Office XP (Japanese)
Microsoft Global IME for Office XP (Korean)
Microsoft IEAK 6
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Professional with FrontPage
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Windows Journal Viewer
Mouse Suite
MSN Messenger 7.5
MSN Music Assistant
NETGEAR WG511 54 Mbps Wireless PC Card
Norton WMI Update
Notebook Utilities
Public Messenger ver 2.03
QuickTime
RealPlayer Basic
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Si Meter
Sprint music manager
Spybot - Search & Destroy
Synaptics Pointing Device Driver
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB933360)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
VeriSign i-Nav and Components
Winamp (remove only)
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WinRAR archiver
XecureWeb Control
sflonglegs
Regular Member
 
Posts: 20
Joined: June 26th, 2008, 12:47 am

Re: Sluggish, slow and downright molassas-like computer

Unread postby km2357 » October 2nd, 2008, 1:45 am

Do you recongize the following programs from the Uninstall List?

¾EAy

AeCO AUµ|ÆN »eA| (¹oAu 6.80.11)



Step # 1 Remove Logitech Desktop Messenger

You appear to have a program on your system called Logitech® Desktop Messenger. This is a background process that can automatically access the Internet without your knowledge or permission. Although it does provide updates for your Logitech products, the fact that it can access the Internet without your consent is potentially dangerous. It does download and update your Logitech products but this can be done manually by visiting the Logitech web site. My advice would be to uninstall this program (Start > Control Panel > Add or Remove Programs) but this is entirely your decision. I suggest doing all updates yourself and removing this application!


Step # 2: Add/Remove Programs

There are some Norton remnants on your computer that need to be removed.

Go to Start-Settings-Control Panel, click on Add Remove Programs. If any of the following programs are listed there, click on the program to highlight it, and click on remove. Then close the Control Panel.

LiveUpdate 2.6 (Symantec Corporation)

Norton WMI Update


Reboot your Computer.


Step # 3: Download and Run ATF Cleaner
Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it.

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Temporary Internet Files
Prefetch
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.

Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.



Step # 4 Run Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware.
  • Before running a scan, click the Update tab, next click Check for Updates to download any updates, if available.
  • Next click the Scanner tab and select Perform Quick Scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location.
  • You can also access the log by doing the following:
  • Click on the Malwarebytes' Anti-Malware icon to launch the program.
  • Click on the Logs tab.
  • Click on the log at the bottom of those listed to highlight it.
  • Click Open.


In your next post/reply, I need to see the following:

1. MalwareBytes' Log
2. A fresh HiJackThis Log
User avatar
km2357
MRU Master
MRU Master
 
Posts: 3007
Joined: January 30th, 2007, 2:48 pm
Location: California

Re: Sluggish, slow and downright molassas-like computer

Unread postby sflonglegs » October 4th, 2008, 2:16 pm

Here you go.

Malwarebytes' Anti-Malware 1.21
Database version: 966
Windows 5.1.2600 Service Pack 2

6:06:05 PM 9/13/2008
mbam-log-9-13-2008 (18-06-02).txt

Scan type: Full Scan (C:\|)
Objects scanned: 84062
Time elapsed: 58 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:15:28 AM, on 10/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\iolo\common\lib\ioloServiceManager.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\VeriSign\NAVI\naviagent.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\VeriSign\NAVI\NAVICL~1.EXE
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\EXSHOW95.EXE
C:\WINDOWS\system32\ICO.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Logi_MwX.Exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
C:\Program Files\iolo\System Mechanic Professional 7\SMSystemAnalyzer.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Sprint music manager\MEMonitor.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\iolo\System Mechanic Professional 7\SMTrayNotify.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R3 - URLSearchHook: i-Nav IDN SearchHook - {CE000994-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: i-Nav IDN Resolver - {CE000992-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [TV Now] C:\Program Files\HPQ\Notebook Utilities\TvNow.exe /RK
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [EXSHOW95.EXE] EXSHOW95.EXE
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [WG511WLU] C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
O4 - HKLM\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic Professional 7\SMSystemAnalyzer.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe (User 'Default user')
O4 - Startup: MEMonitor.lnk = C:\Program Files\Sprint music manager\MEMonitor.exe
O4 - Global Startup: Image Transfer.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: i-Nav Help - {CE000992-A58C-4441-8938-744CD72AB27F} - http://idn.verisign-grs.com/plug-in/support/index.jsp (file missing)
O9 - Extra 'Tools' menuitem: i-Nav Help - {CE000992-A58C-4441-8938-744CD72AB27F} - http://idn.verisign-grs.com/plug-in/support/index.jsp (file missing)
O9 - Extra button: (no name) - {CE000996-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll
O9 - Extra 'Tools' menuitem: i-Nav Options - {CE000996-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://us8l.hpwis.com
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {135856F3-D984-412A-9704-E449E4ADCDA8} (CImageLib Object) - http://hompy.msnplus.co.kr/__download/WpImgMgr.cab
O16 - DPF: {1DE9BB01-B121-401D-8877-BCD5ED5B7EE5} (Tpwin Control) - http://www.crezio.com/test/leeyunho/Alw ... waysOn.CAB
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://kr.messenger.yahoo.com/yinst/yinst.cab
O16 - DPF: {4EF3517E-4847-42B6-B113-F438D86C0207} (BlueM Control) - http://61.78.36.163/soribada/makemp3/Bl ... ntrol1.cab
O16 - DPF: {59DA0006-1212-11D8-AE37-00E04CA3594B} - http://www.trafficholdings.com/pagemoa/SSurfing.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resourc ... oscan8.cab
O16 - DPF: {6431FE64-7AC2-44D0-BC60-B42B832A7BD0} - http://www.itemmania.co.kr/ItemMania_Po ... Patch1.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {65FDEDF3-8ED9-4F5B-825E-18C2D44191A7} (OneCCCtl Class) - https://as00.estara.com/UI/proxyhttps.p ... 1OneCC.cab
O16 - DPF: {66B30EA0-C033-4D4B-9F90-EA0AF07363AF} (BugsMediaPlayer Control) - http://so.bugs.co.kr/BugsOggPlay_9.CAB
O16 - DPF: {67E0EF28-6DC3-4F95-8011-EF8EF00033EA} (HistorySiteCom Class) - http://www.muul.com/urlhistory/HistoryCom.cab
O16 - DPF: {6AD92401-CE2D-452B-AA63-1291D60EC2D2} (AxINIplugin40 Control) - http://signup3.hanafos.com/initech/plug ... ugin40.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 6445267996
O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/B ... ofupld.cab
O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/B ... ofupld.cab
O16 - DPF: {7E9FDB80-5316-11D4-B02C-00C04F0CD404} (XecureWeb 4.0 Client Control) - http://download.softforum.co.kr/Publish ... nstall.cab
O16 - DPF: {938527D1-CDB7-4147-998A-B20FCA5CC976} (Cdmcco Class) - http://cafeimg.hanmail.net/cab9_1/dmcc2 ... n=1,0,0,10
O16 - DPF: {BE068095-EEF1-485C-AA1B-288860ACFAED} (INIwallet00 Control) - http://plugin.inicis.com/INIwallet00.cab
O16 - DPF: {CF362BDB-4EA2-11D5-AB47-000102913414} (SetGlb Control) - http://so.bugs.co.kr/SetGlb.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {D5FC2094-4B01-4F6C-A07C-E247C9442E5A} (AvatarWeb Control) - http://www.msnplus.co.kr/download/activex/AvatarWeb.cab
O16 - DPF: {EE2589EB-7FC8-44DB-A892-573F2C4B41E0} - http://pdf.forbes.com/forbesnews/trigge ... Signed.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.compani ... _1_6_0.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1946E733-2E36-4B27-91FF-84876938C27D}: NameServer = 63.203.35.55,206.13.28.12
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: VeriSign Updater (navi) - VeriSign, Inc. - C:\Program Files\VeriSign\NAVI\naviagent.exe

--
End of file - 12157 bytes

thanks
sflonglegs
Regular Member
 
Posts: 20
Joined: June 26th, 2008, 12:47 am

Re: Sluggish, slow and downright molassas-like computer

Unread postby km2357 » October 4th, 2008, 2:57 pm

You need to run MalwareBytes' again, your version (1.21) is out of date, the latest version is 1.28.

Before doing a Quick Scan, click the Update tab, then click Check for updates and download any available updates, then go back the Scanner tab and choose Quick Scan and then scan the computer.

Do you recongize these programs?:

¾EAy

AeCO AUµ|ÆN »eA| (¹oAu 6.80.11)



Step # 1: Run Kaspersky Online Scan

Please make sure that all programs are closed when installing Java.

  1. Click here to visit Java's website.
  2. Scroll down to Java Runtime Environment (JRE) 6 Update 7. Click on Download.
  3. Select Windows from the drop-down list for Platform.
  4. Select Multi-language from the drop-down list for Language.
  5. Check (tick) I agree to the Java SE Runtime Environment 6 License Agreement box and click on Continue.
  6. Click on jre-6u7-windows-i586-p.exe link to download it and save this to a convenient location.
  7. Double click on jre-6u7-windows-i586-p.exe to install Java.
  8. After the Java installation has finished, please go to Kaspersky website and perform an online antivirus scan.
  9. Read through the requirements and privacy statement and click on Accept button.
  10. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  11. When the downloads have finished, click on Settings.
  12. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  13. Click on My Computer under Scan.
  14. Once the scan is complete, it will display the results. Click on View Scan Report.
  15. You will see a list of infected items there. Click on Save Report As....
  16. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  17. Please post this log in your next reply.


In your next post/reply, I need to see the following:

1. Answer to my question about the two programs
2. MalwareBytes' Log
3. Kaspersky Log
4. A fresh HiJackThis Log
5. How is your computer doing, any problems?
User avatar
km2357
MRU Master
MRU Master
 
Posts: 3007
Joined: January 30th, 2007, 2:48 pm
Location: California

Re: Sluggish, slow and downright molassas-like computer

Unread postby sflonglegs » October 5th, 2008, 12:51 am

Great, thanks.
I do not know what the two program are.

Here is the K-scan:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Saturday, October 4, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Sunday, October 05, 2008 00:06:49
Records in database: 1290562
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Files scanned: 48786
Threat name: 0
Infected objects: 0
Suspicious objects: 0
Duration of the scan: 02:48:01

No malware has been detected. The scan area is clean.

The selected area was scanned.

Here is the Hijack log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:48:28 PM, on 10/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\iolo\common\lib\ioloServiceManager.exe
C:\Program Files\VeriSign\NAVI\naviagent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\EXSHOW95.EXE
C:\WINDOWS\system32\ICO.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Logi_MwX.Exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
C:\Program Files\iolo\System Mechanic Professional 7\SMSystemAnalyzer.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Sprint music manager\MEMonitor.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iolo\System Mechanic Professional 7\SMTrayNotify.exe
C:\Program Files\iolo\System Mechanic Professional 7\SMTrayNotify.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R3 - URLSearchHook: i-Nav IDN SearchHook - {CE000994-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: i-Nav IDN Resolver - {CE000992-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [TV Now] C:\Program Files\HPQ\Notebook Utilities\TvNow.exe /RK
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [EXSHOW95.EXE] EXSHOW95.EXE
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [WG511WLU] C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
O4 - HKLM\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic Professional 7\SMSystemAnalyzer.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe (User 'Default user')
O4 - Startup: MEMonitor.lnk = C:\Program Files\Sprint music manager\MEMonitor.exe
O4 - Global Startup: Image Transfer.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: i-Nav Help - {CE000992-A58C-4441-8938-744CD72AB27F} - http://idn.verisign-grs.com/plug-in/support/index.jsp (file missing)
O9 - Extra 'Tools' menuitem: i-Nav Help - {CE000992-A58C-4441-8938-744CD72AB27F} - http://idn.verisign-grs.com/plug-in/support/index.jsp (file missing)
O9 - Extra button: (no name) - {CE000996-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll
O9 - Extra 'Tools' menuitem: i-Nav Options - {CE000996-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://us8l.hpwis.com
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {135856F3-D984-412A-9704-E449E4ADCDA8} (CImageLib Object) - http://hompy.msnplus.co.kr/__download/WpImgMgr.cab
O16 - DPF: {1DE9BB01-B121-401D-8877-BCD5ED5B7EE5} (Tpwin Control) - http://www.crezio.com/test/leeyunho/Alw ... waysOn.CAB
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://kr.messenger.yahoo.com/yinst/yinst.cab
O16 - DPF: {4EF3517E-4847-42B6-B113-F438D86C0207} (BlueM Control) - http://61.78.36.163/soribada/makemp3/Bl ... ntrol1.cab
O16 - DPF: {59DA0006-1212-11D8-AE37-00E04CA3594B} - http://www.trafficholdings.com/pagemoa/SSurfing.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resourc ... oscan8.cab
O16 - DPF: {6431FE64-7AC2-44D0-BC60-B42B832A7BD0} - http://www.itemmania.co.kr/ItemMania_Po ... Patch1.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {65FDEDF3-8ED9-4F5B-825E-18C2D44191A7} (OneCCCtl Class) - https://as00.estara.com/UI/proxyhttps.p ... 1OneCC.cab
O16 - DPF: {66B30EA0-C033-4D4B-9F90-EA0AF07363AF} (BugsMediaPlayer Control) - http://so.bugs.co.kr/BugsOggPlay_9.CAB
O16 - DPF: {67E0EF28-6DC3-4F95-8011-EF8EF00033EA} (HistorySiteCom Class) - http://www.muul.com/urlhistory/HistoryCom.cab
O16 - DPF: {6AD92401-CE2D-452B-AA63-1291D60EC2D2} (AxINIplugin40 Control) - http://signup3.hanafos.com/initech/plug ... ugin40.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 6445267996
O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/B ... ofupld.cab
O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/B ... ofupld.cab
O16 - DPF: {7E9FDB80-5316-11D4-B02C-00C04F0CD404} (XecureWeb 4.0 Client Control) - http://download.softforum.co.kr/Publish ... nstall.cab
O16 - DPF: {938527D1-CDB7-4147-998A-B20FCA5CC976} (Cdmcco Class) - http://cafeimg.hanmail.net/cab9_1/dmcc2 ... n=1,0,0,10
O16 - DPF: {BE068095-EEF1-485C-AA1B-288860ACFAED} (INIwallet00 Control) - http://plugin.inicis.com/INIwallet00.cab
O16 - DPF: {CF362BDB-4EA2-11D5-AB47-000102913414} (SetGlb Control) - http://so.bugs.co.kr/SetGlb.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {D5FC2094-4B01-4F6C-A07C-E247C9442E5A} (AvatarWeb Control) - http://www.msnplus.co.kr/download/activex/AvatarWeb.cab
O16 - DPF: {EE2589EB-7FC8-44DB-A892-573F2C4B41E0} - http://pdf.forbes.com/forbesnews/trigge ... Signed.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.compani ... _1_6_0.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1946E733-2E36-4B27-91FF-84876938C27D}: NameServer = 63.203.35.55,206.13.28.12
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: VeriSign Updater (navi) - VeriSign, Inc. - C:\Program Files\VeriSign\NAVI\naviagent.exe

--
End of file - 12473 bytes
sflonglegs
Regular Member
 
Posts: 20
Joined: June 26th, 2008, 12:47 am

Re: Sluggish, slow and downright molassas-like computer

Unread postby sflonglegs » October 5th, 2008, 1:08 am

Here is the malware bytes log:

Malwarebytes' Anti-Malware 1.28
Database version: 1229
Windows 5.1.2600 Service Pack 2

10/4/2008 10:06:50 PM
mbam-log-2008-10-04 (22-06-50).txt

Scan type: Quick Scan
Objects scanned: 50348
Time elapsed: 12 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


The computer is still a turtle...but by the looks of things it does not look to be a malware problem.
sflonglegs
Regular Member
 
Posts: 20
Joined: June 26th, 2008, 12:47 am

Re: Sluggish, slow and downright molassas-like computer

Unread postby km2357 » October 5th, 2008, 2:08 am

I do not know what the two program are.


Since you don't know what they are, we don't want to uninstall them just yet. You may need them for program to run on your computer. Are you the only one who uses this computer? If someone else uses this computer besides you, do they know what those two programs are?

The computer is still a turtle...but by the looks of things it does not look to be a malware problem.


Looking at the logs we are getting, it does appear that the slowness your computer is experiencing is non-malware related.

Try the tips listed in the link below and let me know if they help out any:

http://www.malwareremoval.com/tutorials ... slowly.php
User avatar
km2357
MRU Master
MRU Master
 
Posts: 3007
Joined: January 30th, 2007, 2:48 pm
Location: California

Re: Sluggish, slow and downright molassas-like computer

Unread postby km2357 » October 8th, 2008, 2:50 pm

sflonglegs? How are things coming along?
User avatar
km2357
MRU Master
MRU Master
 
Posts: 3007
Joined: January 30th, 2007, 2:48 pm
Location: California

Re: Sluggish, slow and downright molassas-like computer

Unread postby sflonglegs » October 9th, 2008, 1:02 am

Sorry for the delay...I was out of town for a bit. I read the information and going through and doing each of the elements now. I will post how it went. Thank you for walking me through this. I am glad there was no malware. Question...is there any danger posting all these logs online? Likely not since IP addresses are not posted, just curious. Thanks again.
sflonglegs
Regular Member
 
Posts: 20
Joined: June 26th, 2008, 12:47 am

Re: Sluggish, slow and downright molassas-like computer

Unread postby sflonglegs » October 9th, 2008, 1:19 am

Should I remove those two programs we do not recognize?
sflonglegs
Regular Member
 
Posts: 20
Joined: June 26th, 2008, 12:47 am

Re: Sluggish, slow and downright molassas-like computer

Unread postby km2357 » October 9th, 2008, 1:49 am

No, there is no danger in you posting all those logs online. There was no personal/vital information posted in them.

As for the two programs, I did some more research and find out more about ¾EAy

It appears to a program belonging to ESTsoft, a South Korean Company. Looking through this page and see if you downloaded and installed any of the programs on that page recently. If so, that is probably what ¾EAy is. And if you don't use that program anymore than you can uninstall it, if not then keep it. I couldn't find info on the other program, I would hold off on deleting it for now, it might be related to ¾EAy.
User avatar
km2357
MRU Master
MRU Master
 
Posts: 3007
Joined: January 30th, 2007, 2:48 pm
Location: California

Re: Sluggish, slow and downright molassas-like computer

Unread postby sflonglegs » October 9th, 2008, 7:49 pm

Thanks for looking up the program. I will keep those programs, they may be related to the language program or something. The computer is used my a native Korean speaker so it has a translation program on it.

I completed all of the clean-up steps outlined as well, defragmenting, etc. No noticable improvements but I am sure it has improved the computer operation. Again. thanks for all the help.
sflonglegs
Regular Member
 
Posts: 20
Joined: June 26th, 2008, 12:47 am

Re: Sluggish, slow and downright molassas-like computer

Unread postby km2357 » October 10th, 2008, 2:02 am

Since your slowdown problems are not malware-related, I'll go ahead and give you some links to some general troubleshooting forums to see if you can get some extra help there.

Computer Trouble here: http://forum.computertrouble.co.uk/index.php
or
TechSupportGuy here : http://forums.techguy.org/21-windows-nt-2000-xp/
or
VirtualDr here: http://discussions.virtualdr.com/forumdisplay.php?f=48
or
PCPitStop here : http://forums.pcpitstop.com/index.php?showforum=3

All may require free registration before posting for help.


Please take the time to read my All Clean Post.

Please follow these simple steps in order to keep your computer clean and secure:

This is a good time to clear your existing system restore points and establish a new clean restore point

  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • Make sure the C:\ drive is selected and click OK. If your computer's Hard Drive is not located on C:, change it to the correct drive letter then click OK.
  • Select the More options tab
  • Choose the option to clean up system restore and OK it.
  • This will remove all restore points except the new one you just created.
.

Clearing your restore points is not something you should do on a regular basis. Normally, this process only needs to be done after clearing out an infestation of malware.


Make your Internet Explorer more secure This can be done by following these simple instructions:
  1. From within Internet Explorer click on the Tools menu and then click on Options.
  2. Click once on the Security tab
  3. Click once on the Internet icon so it becomes highlighted.
  4. Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub frames across different domains to Prompt
  5. When all these settings have been made, click on the OK button.
  6. If it asks you if you want to save the settings, press the Yes button.
  7. Next press the Apply button and then the OK to exit the Internet Properties page.
Set correct settings for files that should be hidden in Windows XP
  • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
  • Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
  • If unchecked please checkHide protected operating system files (Recommended)
  • If necessary check "Display content of system folders"
  • If necessary Uncheck Hide file extensions for known file types.
  • Click OK
  • Use An Antivirus Software and Keep It Updated - It is very important that your computer has an antivirus software running on your machine. This alone can save you a lot of trouble with malware in the future. It is imperative that you update your antivirus software at least once a day. If you do not update your antivirus software, then it will not be able to catch any of the new variants that may come out.
  • Visit Microsoft's Update Site Frequently It is important that you visit Microsoft Updates regularly. This will ensure your computer has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install SpywareBlaster SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. An article on anti-malware products with links for this program and others can be found here:
    Computer Safety on line Anti Malware
  • Use the hosts file: Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate web pages. We can customize a hosts file so that it blocks certain web pages. However, it can slow down certain computers. This is why using a hosts file is optional. Download mvps hosts file Make sure you read the instructions on how to install the hosts file. There is a good tutorial HERE If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. Click the start button on the task bar at the bottom of your screen
    2. Click run
    3. In the dialog box, type services.msc
    4. hit enter, then locate dns client
    5. Highlight it, then doubleclick it.
    6. On the dropdown box, change the setting from automatic to manual.
    7. Click ok..
  • Use an alternative instant messenger program.Trillian and Miranda IM These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
  • Please read Tony Klein's excellent article: How I got Infected in the First Place
  • Please read Understanding Spyware, Browser Hijackers, and Dialers
  • Please read Simple and easy ways to keep your computer safe and secure on the Internet
  • If you are using Internet Explorer, please consider using an alternate browser: Mozilla's Firefox or
    Opera.
    If you decide to use either FireFox or Opera, it is very important that you keep them up to date and check frequently for updates of the browser of your choice.
  • Update all these programs regularly Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
  • If your computer was infected by a website, a program, IM, MSN, or p2p, check this site because it is Time To Fight Back.
Follow these steps and your potential for being infected again will reduce dramatically.

Here's a good website to read about Malware prevention:

http://users.telenet.be/bluepatchy/miek ... ntion.html

Good luck!


Please reply one last time so that I know you have read my post and this thread can be closed.
User avatar
km2357
MRU Master
MRU Master
 
Posts: 3007
Joined: January 30th, 2007, 2:48 pm
Location: California
Advertisement
Register to Remove

Next

  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: random/random and 68 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware