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please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Re: please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Unread postby chryssi2001 » October 11th, 2008, 2:31 am

oh! symantech=norton i didnt know that. But i dont know what version i have were can i find it?

In Programs and Features, look for any Programs with the name Norton or Symantec, otherwise post the following report:

LIST OF PROGRAMS USING HIJACKTHIS
  • Open HijackThis.
  • Click on Open the Misc Tools section.
  • Click on the Open Uninstall Manager... button.
  • Click on the Save list... button.
  • It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  • Notepad will open. Please copy and paste the contents of this log in your next reply.
See in this link details.
http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg
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chryssi2001
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Re: please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Unread postby atomix » October 11th, 2008, 8:58 pm

Activation Assistant for the 2007 Microsoft Office suites
Ad-Aware
Adobe Acrobat 8 Professional - English, Français, Deutsch
Adobe Flash Player ActiveX
Adobe Shockwave Player
AIM 6
Alps Pointing-device for VAIO
Apple Software Update
Archlord
Avira AntiVir Personal - Free Antivirus
Click to DVD 2.0.05 Menu Data
Click to DVD 2.6.00
Compatibility Pack for the 2007 Office system
Corel Paint Shop Pro Photo XI
Corel Snapfire
Crackle Screen Saver 1.0
Dev-C++ 5 beta 9 release (4.9.9.2)
DivX Codec
DivX Converter
DivX Player
DivX Web Player
DrawPad 0.8
Game Maker 6.1A
GhostMaster
Google Desktop
Google Earth
Google Photos Screensaver
Google Toolbar for Internet Explorer
Google Updater
HDAUDIO SoftV92 Data Fax Modem with SmartCP
HijackThis 2.0.2
Horizontal Flash Menu Wizard 2
Intel(R) Graphics Media Accelerator Driver
Java(TM) 6 Update 7
LimeWire PRO 4.18.8
LiveUpdate 3.2 (Symantec Corporation)
LocationFree Player
Macromedia Extension Manager
Macromedia Flash 8
Macromedia Flash 8 Video Encoder
Macromedia Flash Player 8
Macromedia Flash Player 8 Plugin
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB929729)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Mozilla Firefox (2.0.0.13)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 Parser and SDK
Napster
Napster Burn Engine
OpenMG Limited Patch 4.7-07-15-19-01
OpenMG Secure Module 4.7.00
OpenOffice.org Installer 1.0
PHP 5.2.6
Picasa 2
QuickBooks Product Listing Service
QuickBooks Simple Start Free Starter Edition
QuickTime
Realtek High Definition Audio Driver
Roxio Easy Media Creator Home
Setting Utility Series
Sid Meier's Alpha Centauri
SimCity 4 Deluxe
SonicStage Mastering Studio
SonicStage Mastering Studio Audio Filter
SonicStage Mastering Studio Audio Filter Custom Preset
SonicStage Mastering Studio Plugins
Sony Video Shared Library
SupportSoft Assisted Service
Universal Extractor 1.5
Update for Office 2007 (KB934528)
Update for Office System 2007 Setup (KB929722)
VAIO Azure Float Wallpaper
VAIO Center Access Bar
VAIO Content Folder Setting
VAIO Content Importer / VAIO Content Exporter
VAIO Content Metadata Intelligent Analyzing Manager
VAIO Content Metadata Manager Setting
VAIO Content Metadata XML Interface Library
VAIO Control Center
VAIO Entertainment Center
VAIO Entertainment Platform
VAIO Event Service
VAIO Floral Dusk Wallpaper
VAIO Help And Support
VAIO Launcher
VAIO Media 6.0
VAIO Media AC3 Decoder 1.0
VAIO Media Content Collection 6.0
VAIO Media Integrated Server 6.1
VAIO Media Redistribution 6.0
VAIO Media Registration Tool 6.0
VAIO Movie Story
VAIO Movie Story Template Data
VAIO MusicBox
VAIO MusicBox Sample Music
VAIO OOBE and Welcome Center
VAIO Original Function Setting
VAIO PC Wireless LAN Wizard
VAIO Power Management
VAIO Productivity Center
VAIO Security Center
VAIO Service Utility
VAIO Smart Network
VAIO Survey
VAIO Teal Whisper Wallpaper
VAIO Update 3
WildGames
WinDVD for VAIO
atomix
Regular Member
 
Posts: 44
Joined: August 30th, 2008, 2:29 pm

Re: please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Unread postby chryssi2001 » October 12th, 2008, 3:40 am

Hello atomix,

This is your Symantec version.

LiveUpdate 3.2 (Symantec Corporation)

----------------------------------------------
REMOVE P2P PROGRAMS

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Napster
Napster Burn Engine
LimeWire PRO 4.18.8


Please read the Guidelines for P2P Programs where we explain why it's not a good idea to have them.

Note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

Go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red) NOW.
----------------------------------------------
Run Nortons' removal tool for your own version, remove P2P programs as per my above post, and follow the latest steps i posted.

If you have any difficulties doing so, please ask, as i want all the steps to be done and give me back the reports i ask.

Additionally, after removing P2P programs, post back a new programs list.
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chryssi2001
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Posts: 14395
Joined: September 24th, 2006, 2:11 am
Location: far away

Re: please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Unread postby atomix » October 12th, 2008, 10:56 am

I have a Norton product that was purchased from my Internet Service Provider (ISP)
I have Norton 360
I have a Norton 2009 product
I have a Norton 2008 product
I have a Norton 2007 product
I have a Norton 2006 product
I have a Norton 2005 or 2004 product
I have a Norton 2003 product
I have Norton Ghost or Norton Save & Restore
I have pcAnywhere or WinFax

it only shows those versions nothing with 3.2 which do i use?





i will remove napster as i didnt even no i had it.
but can i please continue to use limewire?
i only use it to download .mp3's nothing else.
please?















Activation Assistant for the 2007 Microsoft Office suites
Ad-Aware
Adobe Acrobat 8 Professional - English, Français, Deutsch
Adobe Flash Player ActiveX
Adobe Shockwave Player
AIM 6
Alps Pointing-device for VAIO
Apple Software Update
Archlord
Avira AntiVir Personal - Free Antivirus
Click to DVD 2.0.05 Menu Data
Click to DVD 2.6.00
Compatibility Pack for the 2007 Office system
Corel Paint Shop Pro Photo XI
Corel Snapfire
Crackle Screen Saver 1.0
Dev-C++ 5 beta 9 release (4.9.9.2)
DivX Codec
DivX Converter
DivX Player
DivX Web Player
DrawPad 0.8
Game Maker 6.1A
GhostMaster
Google Desktop
Google Earth
Google Photos Screensaver
Google Toolbar for Internet Explorer
Google Updater
HDAUDIO SoftV92 Data Fax Modem with SmartCP
HijackThis 2.0.2
Horizontal Flash Menu Wizard 2
Intel(R) Graphics Media Accelerator Driver
Java(TM) 6 Update 7
LimeWire PRO 4.18.8
LiveUpdate 3.2 (Symantec Corporation)
LocationFree Player
Macromedia Extension Manager
Macromedia Flash 8
Macromedia Flash 8 Video Encoder
Macromedia Flash Player 8
Macromedia Flash Player 8 Plugin
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB929729)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Mozilla Firefox (2.0.0.13)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 Parser and SDK
OpenMG Limited Patch 4.7-07-15-19-01
OpenMG Secure Module 4.7.00
PHP 5.2.6
Picasa 2
QuickBooks Product Listing Service
QuickBooks Simple Start Free Starter Edition
QuickTime
Realtek High Definition Audio Driver
Roxio Easy Media Creator Home
Setting Utility Series
Sid Meier's Alpha Centauri
SimCity 4 Deluxe
SonicStage Mastering Studio
SonicStage Mastering Studio Audio Filter
SonicStage Mastering Studio Audio Filter Custom Preset
SonicStage Mastering Studio Plugins
Sony Video Shared Library
SupportSoft Assisted Service
Universal Extractor 1.5
Update for Office 2007 (KB934528)
Update for Office System 2007 Setup (KB929722)
VAIO Azure Float Wallpaper
VAIO Center Access Bar
VAIO Content Folder Setting
VAIO Content Importer / VAIO Content Exporter
VAIO Content Metadata Intelligent Analyzing Manager
VAIO Content Metadata Manager Setting
VAIO Content Metadata XML Interface Library
VAIO Control Center
VAIO Entertainment Center
VAIO Entertainment Platform
VAIO Event Service
VAIO Floral Dusk Wallpaper
VAIO Help And Support
VAIO Launcher
VAIO Media 6.0
VAIO Media AC3 Decoder 1.0
VAIO Media Content Collection 6.0
VAIO Media Integrated Server 6.1
VAIO Media Redistribution 6.0
VAIO Media Registration Tool 6.0
VAIO Movie Story
VAIO Movie Story Template Data
VAIO MusicBox
VAIO MusicBox Sample Music
VAIO OOBE and Welcome Center
VAIO Original Function Setting
VAIO PC Wireless LAN Wizard
VAIO Power Management
VAIO Productivity Center
VAIO Security Center
VAIO Service Utility
VAIO Smart Network
VAIO Survey
VAIO Teal Whisper Wallpaper
VAIO Update 3
WildGames
WinDVD for VAIO
atomix
Regular Member
 
Posts: 44
Joined: August 30th, 2008, 2:29 pm

Re: please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Unread postby chryssi2001 » October 12th, 2008, 11:30 am

atomix wrote:I have a Norton product that was purchased from my Internet Service Provider (ISP)
I have Norton 360
I have a Norton 2009 product
I have a Norton 2008 product
I have a Norton 2007 product
I have a Norton 2006 product
I have a Norton 2005 or 2004 product
I have a Norton 2003 product
I have Norton Ghost or Norton Save & Restore
I have pcAnywhere or WinFax

it only shows those versions nothing with 3.2 which do i use?

As per your saying here
oh! symantech=norton i didnt know that. But i dont know what version i have were can i find it?

it looked like you didn't know you have Norton/Symantec.
Suddenly a lot of Norton programs are on your pc.

If your Norton has a paid subscription you shouldn't remove it, although the older versions shouldn't be on your pc. You can remove the older ones.

Please uninstall Avira in this case. You do not need 2 Anti-Virus programs.

i will remove napster as i didnt even no i had it.
but can i please continue to use limewire?
i only use it to download .mp3's nothing else.
please?

No you can't keep Limewire as per our forum's rules here.
Part of our rules:
If your helper detects the presence of such programmes on your computer he/she will ask you to remove them. We will withdraw our help should you not agree to their removal.

If we clean your computer of infection, and you return to us a short time later with an infection contracted by the use of P2P programmes, we will refuse our help.


The infections you have probably came when using Limewire.

Post back a new programs list after the removal of P2P programs and Avira, and the do the rest please.
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Posts: 14395
Joined: September 24th, 2006, 2:11 am
Location: far away

Re: please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Unread postby atomix » October 12th, 2008, 11:50 am

no i dont have all those versions of norton. those are the options for removal. i want to know which one is 3.2 so i can remove it. I want to keep avira its better.

The infections couldnt have come from limewire as i started using it after i came here. I had it but i didnt use it.

i dont want to remove avira. you told me i had version 3.2 i wanted to know which of those versions are 3.2 so i could remove it.

Please cant i just keep limewire. I never had a problem using it on my other computers. the files i download dont ever have viruses.
atomix
Regular Member
 
Posts: 44
Joined: August 30th, 2008, 2:29 pm

Re: please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Unread postby chryssi2001 » October 12th, 2008, 12:02 pm

atomix wrote:no i dont have all those versions of norton. those are the options for removal. i want to know which one is 3.2 so i can remove it. I want to keep avira its better.

Yes since you don't have Norton keep Avira.

You wrote: I have Norton....
I have Norton... :P but you didn't tell that those were in the removal link. ;)
I am not there to see what you are doing nor know what you are thinking, so please be more specific with details.

The infections couldnt have come from limewire as i started using it after i came here. I had it but i didnt use it.

Most of the users which we clean have been using P2P programs.

i dont want to remove avira. you told me i had version 3.2 i wanted to know which of those versions are 3.2 so i could remove it.

Ok, 3.2 is the Symantec update. Try removing it from your programs with uninstall function.

Please cant i just keep limewire. I never had a problem using it on my other computers. the files i download dont ever have viruses.

Sorry you can't.
Last edited by chryssi2001 on October 12th, 2008, 12:09 pm, edited 1 time in total.
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chryssi2001
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Posts: 14395
Joined: September 24th, 2006, 2:11 am
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Re: please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Unread postby atomix » October 12th, 2008, 12:08 pm

This is the problem neither symantech nor norton apear on the remove progams list. Also this uninstall programs found o symantechs site dont include 3.2 so i have no idea how i would go about removeing it. Wow i hate notron.
atomix
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Posts: 44
Joined: August 30th, 2008, 2:29 pm

Re: please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Unread postby chryssi2001 » October 12th, 2008, 12:16 pm

LiveUpdate 3.2 (Symantec Corporation)
This shows in your programs list. If you can't find it when you go in your programs try this:

Click on Start > Search > For Files and Folders and copy/paste:
LiveUpdate 3.2

Let your pc find it. It will show probably like:
c:\program files\LiveUpdate 3.2 or something simular.

This is the path:
c:\program files

When you find it, try to delete it and let me know what happens.
If you can't you should probably need to do this in Safe mode.

Let me know the path if you are not able to remove it.
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chryssi2001
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Posts: 14395
Joined: September 24th, 2006, 2:11 am
Location: far away

Re: please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Unread postby atomix » October 12th, 2008, 1:28 pm

ok i found LiveUpdate 3.2 and removed it. YAY!!!
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Posts: 44
Joined: August 30th, 2008, 2:29 pm

Re: please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Unread postby chryssi2001 » October 12th, 2008, 1:38 pm

Very good! :cheers:
Now remove Limewire and post a new programs list.

After that follow my instructions here except of REMOVE NORTON part.
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Posts: 14395
Joined: September 24th, 2006, 2:11 am
Location: far away

Re: please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Unread postby atomix » October 12th, 2008, 2:28 pm

Activation Assistant for the 2007 Microsoft Office suites
Ad-Aware
Adobe Acrobat 8 Professional - English, Français, Deutsch
Adobe Flash Player ActiveX
Adobe Shockwave Player
AIM 6
Alps Pointing-device for VAIO
Apple Software Update
Archlord
Avira AntiVir Personal - Free Antivirus
Click to DVD 2.0.05 Menu Data
Click to DVD 2.6.00
Compatibility Pack for the 2007 Office system
Corel Paint Shop Pro Photo XI
Corel Snapfire
Crackle Screen Saver 1.0
Dev-C++ 5 beta 9 release (4.9.9.2)
DivX Codec
DivX Converter
DivX Player
DivX Web Player
DrawPad 0.8
Game Maker 6.1A
GhostMaster
Google Desktop
Google Earth
Google Photos Screensaver
Google Toolbar for Internet Explorer
Google Updater
HDAUDIO SoftV92 Data Fax Modem with SmartCP
HijackThis 2.0.2
Horizontal Flash Menu Wizard 2
Intel(R) Graphics Media Accelerator Driver
Java(TM) 6 Update 7
LocationFree Player
Macromedia Extension Manager
Macromedia Flash 8
Macromedia Flash 8 Video Encoder
Macromedia Flash Player 8
Macromedia Flash Player 8 Plugin
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB929729)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Mozilla Firefox (2.0.0.13)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 Parser and SDK
OpenMG Limited Patch 4.7-07-15-19-01
OpenMG Secure Module 4.7.00
PHP 5.2.6
Picasa 2
QuickBooks Product Listing Service
QuickBooks Simple Start Free Starter Edition
QuickTime
Realtek High Definition Audio Driver
Roxio Easy Media Creator Home
Setting Utility Series
Sid Meier's Alpha Centauri
SimCity 4 Deluxe
SonicStage Mastering Studio
SonicStage Mastering Studio Audio Filter
SonicStage Mastering Studio Audio Filter Custom Preset
SonicStage Mastering Studio Plugins
Sony Video Shared Library
SupportSoft Assisted Service
Universal Extractor 1.5
Update for Office 2007 (KB934528)
Update for Office System 2007 Setup (KB929722)
VAIO Azure Float Wallpaper
VAIO Center Access Bar
VAIO Content Folder Setting
VAIO Content Importer / VAIO Content Exporter
VAIO Content Metadata Intelligent Analyzing Manager
VAIO Content Metadata Manager Setting
VAIO Content Metadata XML Interface Library
VAIO Control Center
VAIO Entertainment Center
VAIO Entertainment Platform
VAIO Event Service
VAIO Floral Dusk Wallpaper
VAIO Help And Support
VAIO Launcher
VAIO Media 6.0
VAIO Media AC3 Decoder 1.0
VAIO Media Content Collection 6.0
VAIO Media Integrated Server 6.1
VAIO Media Redistribution 6.0
VAIO Media Registration Tool 6.0
VAIO Movie Story
VAIO Movie Story Template Data
VAIO MusicBox
VAIO MusicBox Sample Music
VAIO OOBE and Welcome Center
VAIO Original Function Setting
VAIO PC Wireless LAN Wizard
VAIO Power Management
VAIO Productivity Center
VAIO Security Center
VAIO Service Utility
VAIO Smart Network
VAIO Survey
VAIO Teal Whisper Wallpaper
VAIO Update 3
WildGames
WinDVD for VAIO









when i tried deleteing that thing i got this message
http://img46.imageshack.us/my.php?image=errorbu2.jpg






SmitFraudFix v2.356

Scan done at 14:21:03.14, Sat 10/11/2008
Run from C:\Users\Patrik\Desktop\SmitfraudFix
OS: Microsoft Windows [Version 6.0.6000] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» DNS Before Fix

Your computer may be victim of a DNS Hijack: 85.255.x.x detected !

Description: LAN-Express AS IEEE 802.11g PCI-E Adapter
DNS Server Search Order: 85.255.116.60
DNS Server Search Order: 85.255.112.86

HKLM\SYSTEM\CCS\Services\Tcpip\..\{C9EAF00D-0970-4370-AA7A-9A64373D0148}: DhcpNameServer=85.255.116.60,85.255.112.86
HKLM\SYSTEM\CCS\Services\Tcpip\..\{C9EAF00D-0970-4370-AA7A-9A64373D0148}: NameServer=85.255.116.60,85.255.112.86
HKLM\SYSTEM\CCS\Services\Tcpip\..\{E2BE8A7A-3EA8-48F8-98EF-4C835DD6505D}: DhcpNameServer=192.168.15.1
HKLM\SYSTEM\CCS\Services\Tcpip\..\{E2BE8A7A-3EA8-48F8-98EF-4C835DD6505D}: NameServer=85.255.116.60,85.255.112.86
HKLM\SYSTEM\CS1\Services\Tcpip\..\{C9EAF00D-0970-4370-AA7A-9A64373D0148}: DhcpNameServer=85.255.116.60,85.255.112.86
HKLM\SYSTEM\CS1\Services\Tcpip\..\{C9EAF00D-0970-4370-AA7A-9A64373D0148}: NameServer=85.255.116.60,85.255.112.86
HKLM\SYSTEM\CS1\Services\Tcpip\..\{E2BE8A7A-3EA8-48F8-98EF-4C835DD6505D}: DhcpNameServer=192.168.15.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{E2BE8A7A-3EA8-48F8-98EF-4C835DD6505D}: NameServer=85.255.116.60,85.255.112.86
HKLM\SYSTEM\CS2\Services\Tcpip\..\{C9EAF00D-0970-4370-AA7A-9A64373D0148}: DhcpNameServer=85.255.116.60,85.255.112.86
HKLM\SYSTEM\CS2\Services\Tcpip\..\{C9EAF00D-0970-4370-AA7A-9A64373D0148}: NameServer=85.255.116.60,85.255.112.86
HKLM\SYSTEM\CS2\Services\Tcpip\..\{E2BE8A7A-3EA8-48F8-98EF-4C835DD6505D}: DhcpNameServer=192.168.15.1
HKLM\SYSTEM\CS2\Services\Tcpip\..\{E2BE8A7A-3EA8-48F8-98EF-4C835DD6505D}: NameServer=85.255.116.60,85.255.112.86

»»»»»»»»»»»»»»»»»»»»»»»» DNS After Fix

Description: LAN-Express AS IEEE 802.11g PCI-E Adapter
DNS Server Search Order: 192.168.15.1

HKLM\SYSTEM\CCS\Services\Tcpip\..\{E2BE8A7A-3EA8-48F8-98EF-4C835DD6505D}: DhcpNameServer=192.168.15.1






















Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:22:33, on 10/11/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16711)
Boot mode: Normal

Running processes:
C:\Windows\system32\csrss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Sony\Network Utility\LANUtil.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Sony\Network Utility\NSUService.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [VAIO Center Access Bar] "c:\program files\sony\VAIO Center Access Bar\VCAB.exe" 1
O4 - HKLM\..\Run: [VWLASU] "C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Snapfire\Corel PhotoDownloader.exe
O4 - HKLM\..\Run: [VAIOSurvey] C:\Program Files\Sony\VAIO Survey\Vista VAIO Survey.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [NSUFloatingUI] "C:\Program Files\Sony\Network Utility\LANUtil.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Acrobat Synchronizer.lnk = C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe
O4 - Global Startup: AOL DDI.lnk = C:\DDI\AOLICON.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v5.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C9EAF00D-0970-4370-AA7A-9A64373D0148}: NameServer = 85.255.116.60,85.255.112.86
O17 - HKLM\System\CCS\Services\Tcpip\..\{E2BE8A7A-3EA8-48F8-98EF-4C835DD6505D}: NameServer = 85.255.116.60,85.255.112.86
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildGames\Game Console - WildGames\GameConsoleService.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NSUService - Sony Corporation - C:\Program Files\Sony\Network Utility\NSUService.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: QuickBooks Database Manager Service (QBCFMonitorService) - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe
O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
O23 - Service: Windows Tribute Service - Unknown owner - C:\Windows\system32\kdtil.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 14564 bytes







btw you dont need a screen shot of my background. Its all blue there is nothing to see.
atomix
Regular Member
 
Posts: 44
Joined: August 30th, 2008, 2:29 pm

Re: please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Unread postby chryssi2001 » October 13th, 2008, 1:14 am

Did you do this step first, and run it as Administrator?
----------------------------------------------
DELETE SERVICES IN VISTA
  • Open a new notepad window (Start>All Programs>Accessories>Notepad)
  • Copy & paste the contents of the following codebox into the notepad window
Code: Select all
sc stop "Windows Tribute Service"
sc delete "Windows Tribute Service"

  • Click File > Save as
  • In the box labelled File name copy and paste FixServices.bat
  • Change Save as type to All Files
  • Save it to your desktop
  • Close the notepad window
  • Right click on FixServices.bat and click Run as administrator
  • If windows tells you that it needs your permission to continue, click Continue
  • A DOS window will come up briefly and then disappear, this is normal
----------------------------------------------
Was it here you got that message?

Using Windows Explore by right-clicking the Start button and left clicking Explore navigate to and find the following files: if found, delete the following (some may not be present after previous steps):

C:\Windows\system32\kdtil.exe

Did you try again?
User avatar
chryssi2001
MRU Teacher Emeritus
 
Posts: 14395
Joined: September 24th, 2006, 2:11 am
Location: far away

Re: please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Unread postby atomix » October 13th, 2008, 5:25 pm

i did that .bat thing cmd came and went i went to manually delete it i found it and got that message i hit try again like 3 times nothing...
atomix
Regular Member
 
Posts: 44
Joined: August 30th, 2008, 2:29 pm

Re: please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Unread postby chryssi2001 » October 14th, 2008, 12:44 am

Helo atomix,

Try this for your desktop:
Right-Click on your desktop, go view, and put a tick at "show Desktop items".
Tell me if its ok.
----------------------------------------------
Download and Run ComboFix
If you already have Combofix, please delete this copy and download it again as it's being updated regularly.
A word of warning: Please do not run ComboFix on your own. This tool is not a toy and not for everyday use.
Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.
----------------------------------------------
Post back:
Combofix report.
A new HijackThis log.
User avatar
chryssi2001
MRU Teacher Emeritus
 
Posts: 14395
Joined: September 24th, 2006, 2:11 am
Location: far away
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