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HijackThis log

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HijackThis log

Unread postby Gray-Fox » September 18th, 2008, 4:26 pm

I have a piece of malware on my PC that tries to get me to install a fake antispyware program by telling me I am infected. The trigger for it telling me I am infected is clicking on folders in My Computer. If I click yes it wants me to download the fake program TotalSecure2009.exe from some random IP address, if no it opens my browser and takes me to a page that does not exist anymore, which I will not link here unless requested. After trying Ad-aware, and TrendMicro's Housecall, I turned to hijack this to try and find the problem. TrendMicro's Housecall found nothing when I did the scane from their site. Ad-aware however found a virus the first time I ran it, however each time I ran it after that it did not pick anything up, and the malware persists. Any help is appreciated, thanks in advance.

Here is my HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:26:02 PM, on 9/18/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\Program Files\Stardock\ThinkDesk\Multiplicity\MultiSrv32.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Intel\IDU\IDUServ.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Intel\IDU\iptray.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Outlook Express\msimn.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tribalwar.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Gordon tool - {4D8F81B2-80C9-45B1-9F03-67B2B0D2320B} - C:\WINDOWS\System32\ajkavn.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: ImageShack Toolbar - {6932D140-ABC4-4073-A44C-D4A541665E35} - C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [ipTray.exe] "C:\Program Files\Intel\IDU\iptray.exe"
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Multiplicity] C:\PROGRA~1\Stardock\THINKD~1\MULTIP~1\multipl.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [Octoshape Streaming Services] "C:\Program Files\Octoshape Streaming Services\Michael\OctoshapeClient.exe" -inv:bootrun
O4 - HKCU\..\Run: [AntispywareBot] C:\Program Files\AntispywareBot\AntispywareBot.exe -boot
O8 - Extra context menu item: Post Image to Blog - res://C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll/5003
O8 - Extra context menu item: Tag This Image - res://C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll/5002
O8 - Extra context menu item: Upload All Images to ImageShack - res://C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll/5000
O8 - Extra context menu item: Upload Image to ImageShack - res://C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll/5001
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O15 - Trusted Zone: http://toolbar.imageshack.us
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 5711696859
O16 - DPF: {6932D140-ABC4-4073-A44C-D4A541665E35} (ImageShack Toolbar) - http://toolbar.imageshack.us/toolbar/Im ... oolbar.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\TempEI4\EI40_\msxml4.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{FFF25EA7-CA1C-4193-B75F-A30A390BFE5D}: NameServer =
O20 - Winlogon Notify: Multi - C:\Program Files\Stardock\ThinkDesk\Multiplicity\MultiWin32.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Intel(R) Desktop Utilities Service (iHCService) - OSA Technologies, Inc. - C:\Program Files\Intel\IDU\IDUServ.exe
O23 - Service: Stardock Multiplicity (Multiplicity) - Unknown owner - C:\Program Files\Stardock\ThinkDesk\Multiplicity\MultiSrv32.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Rio MSC Manager (RioMSC) - Digital Networks North America, Inc. - C:\WINDOWS\System32\RioMSC.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

End of file - 5512 bytes
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Re: HijackThis log

Unread postby flashh4 » September 19th, 2008, 11:26 am

Howdy Gray-Fox and welcome to the forums,

My name is flashh4 and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
4. Please note you'll need to have Administrator privileges to perform the fixes. (XP accounts are Administrator by default)
5. Please let me know if you are using a computer with multiple accounts, as this can affect the instructions given.

If you can do those things, everything should go smoothly

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Note: I am still in training at Malware Removal, however I will be working under the direct supervision of one of our Malware Experts. Any recommendations will first be approved before being given to you. Because of this, there may be a short delay in getting our responses to you, however be assured that we will be working diligently on your problem.

I will be back as soon as possible with a fix !!
In the mean time can you give me an Uninstall list please !!

  1. Open HijackThis.
  2. Click on the Open the Misc Tools section button.
  3. Look under System tools.
  4. Click on the Open Uninstall Manager... button.
  5. Click on the Save list... button.
  6. It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  7. Notepad will open. Please post this log in your next reply.

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Re: HijackThis log

Unread postby flashh4 » September 20th, 2008, 8:41 am

Howdy Gray-Fox, lets get started cleaning you up !!

Please download SmitfraudFix (by S!Ri)

Double-click SmitfraudFix.exe.
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

**If the tool fails to launch from the Desktop, please move SmitfraudFix.exe directly to the root of the system drive (usually C:), and launch from there.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.


  1. Please download Malwarebytes' Anti-Malware and save it to a convenient location.
  2. Double click on mbam-setup.exe to install it.
  3. Before clicking the Finish button, make sure that these 2 boxes are checked (ticked):
      Update Malwarebytes' Anti-Malware
      Launch Malwarebytes' Anti-Malware
  4. Malwarebytes' Anti-Malware will now check for updates. If your firewall prompts, please allow it. If you can't update it, select the Update tab. Under Update Mirror, select one of the websites and click on Check for Updates.
  5. Select the Scanner tab. Click on Perform full scan, then click on Scan.
  6. Leave the default options as it is and click on Start Scan.
  7. When done, you will be prompted. Click OK, then click on Show Results.
  8. Checked (ticked) all items and click on Remove Selected.
  9. After it has removed the items, Notepad will open. Please post this log in your next reply. You can also find the log in the Logs tab. The bottom most log is the latest.

Please post these in your next reply to this topic:
1. SmitfraudFix.exe
2. Malwarebytes log/report
3. New HJT log
4. Also the Uninstall list

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Posts: 2276
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Re: HijackThis log

Unread postby flashh4 » September 25th, 2008, 9:52 pm

Howdy Gray-Fox, do you still need help ???
This topic will close soon if no response !!

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Re: HijackThis log

Unread postby 'KotaGuy » September 28th, 2008, 9:43 am

This topic is now closed due to inactivity. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
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Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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