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worm.win32.netbooster - I think it is fake but cannot use pc

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worm.win32.netbooster - I think it is fake but cannot use pc

Unread postby daveg225 » September 15th, 2008, 4:36 pm

It is so bad I cannot use the pc for long before the whole thing locks up.
The typical Task Manager ctrl-alt-del is "turned of by administrator".
If I come up in safe mode, I sometimes can logon as administrator.
I can run regedit, but GPEDIT.msc has been deleted !

Here is the HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:17: VIRUS ALERT!, on 9/15/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wm ... Ojg5&lid=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.com
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: (no name) - {b69a9db4-d0a1-4722-b56b-f20757a29cdf} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: fqbewlna - {1874B855-8ABC-4348-AD35-A59A57A69F8A} - C:\WINDOWS\fqbewlna.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\BPGame.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {226ACC34-3194-40E2-9AE8-834FCFE9E80D} (CPlayFirstmsiControl Object) - http://aolsvc.aol.com/onlinegames/free- ... .0.0.8.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 0302029593
O16 - DPF: {BAE1D8DF-0B35-47E3-A1E7-EEB3FF2ECD19} (CPlayFirstddfotgControl Object) - http://aolsvc.aol.com/onlinegames/free- ... 0.0.33.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O20 - AppInit_DLLs: nbeypd.dll
O21 - SSODL: mgxfebsq - {9936A4D9-13C2-4993-B675-C145163A28AE} - C:\WINDOWS\mgxfebsq.dll
O21 - SSODL: dtseqrxk - {E6C5F302-B20E-47D6-A536-DCC09028C5D0} - C:\WINDOWS\dtseqrxk.dll
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

--
End of file - 6563 bytes

This is a friend's Dell laptop - so I may have to give back to him if I cannot fix soon.

Thanks for any pointers to removal tools you can give me !

Dave
daveg225
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Posts: 3
Joined: September 14th, 2008, 10:04 pm
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Re: worm.win32.netbooster - I think it is fake but cannot use pc

Unread postby flashh4 » September 16th, 2008, 9:52 pm

Howdy daveg225 and welcome to the forums,

My name is flashh4 and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
4. Please note you'll need to have Administrator privileges to perform the fixes. (XP accounts are Administrator by default)
5. Please let me know if you are using a computer with multiple accounts, as this can affect the instructions given.

If you can do those things, everything should go smoothly

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Note: I am still in training at Malware Removal, however I will be working under the direct supervision of one of our Malware Experts. Any recommendations will first be approved before being given to you. Because of this, there may be a short delay in getting our responses to you, however be assured that we will be working diligently on your problem.

I will be back as soon as possible with a fix !!
In the mean time can you give me an Uninstall list please !!

  1. Open HijackThis.
  2. Click on the Open the Misc Tools section button.
  3. Look under System tools.
  4. Click on the Open Uninstall Manager... button.
  5. Click on the Save list... button.
  6. It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  7. Notepad will open. Please post this log in your next reply.


Thanks
Chuck
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flashh4
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Posts: 2276
Joined: June 7th, 2005, 8:36 pm
Location: wyoming

Re: worm.win32.netbooster - I think it is fake but cannot use pc

Unread postby daveg225 » September 17th, 2008, 7:32 pm

Thanks Chuck !

I have been doing things on my own - so this may be making it more difficult for you.
I already ran a SmitfraudFix. And followed that up with a few passes of SUPERAntiSpyware.
Things appear to get better - but still not right.
I also removed the SPAM ALERT! by the clock using the intl.cpl command.
Also did an edit of the registry to remove the SPAM ALERT! next to the My Computer,Properties. I found VArestorepolicies.inf that gave me back Ctrl-Alt-Del and Taskbar. This also cleaned up my start button, all programs area.

I ran another HJT log and posted it below. This is from my "work" login. I have another as well not including the Administrator login. I assume these logs can look different depending on which user you login with? Or if your in safe mode or not.
But when I try to create an Uninstall list, as soon as I click on Save List, HJT closes and no notepad popoup happens?


[ this is AFTER my scans... ] dave

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:18:36 PM, on 9/17/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\MI3AA1~1\wcescomm.exe
C:\Program Files\BitTorrent\bittorrent.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Scansoft\PaperPort\SmartUI\SmartUI.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Xpress Mail\Professional Editon\ConnectionService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Xpress Mail Professional Edition Service (SevenConnectionService) - Unknown owner - C:\Program Files\Xpress Mail\Professional Editon\ConnectionService.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 3187 bytes

Thanks !
daveg225
Active Member
 
Posts: 3
Joined: September 14th, 2008, 10:04 pm

Re: worm.win32.netbooster - I think it is fake but cannot use pc

Unread postby flashh4 » September 17th, 2008, 8:37 pm

Howdy daveg225, Please do not continue to try and fix your computer yourself it may just make it harder for me !!
Ok don't worry about the Uninstall list for now ! Go to Start> Run type msconfig and click OK.

Under the Services tab click Enable All

Under the Startup tab click Enable All> Apply> OK> Reboot now.

Then post a new HJT log !!

Thanks
Chuck
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flashh4
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Posts: 2276
Joined: June 7th, 2005, 8:36 pm
Location: wyoming

Re: worm.win32.netbooster - I think it is fake but cannot use pc

Unread postby daveg225 » September 18th, 2008, 8:09 pm

Sorry to waste your time on this.
The person I was helping did not want to spend any more time on the fix.
Since windows file system was already damaged from him powering off
the laptop so many times due to virus slowdown and lock-ups, he decided to
bite the bullet and borrow recovery cd's from another laptop owner and go that route.

I am curious if the current HJT log indicated any virus issues.
If not possible - I understand and you can close out this thread.

Thanks again.
daveg225
Active Member
 
Posts: 3
Joined: September 14th, 2008, 10:04 pm

Re: worm.win32.netbooster - I think it is fake but cannot use pc

Unread postby flashh4 » September 19th, 2008, 12:03 pm

Howdy daveg225, thanks for letting us know !

I am curious if the current HJT log indicated any virus issues.


They was infected but it could of been cleaned up nicely !!

Thanks
Chuck
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flashh4
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Posts: 2276
Joined: June 7th, 2005, 8:36 pm
Location: wyoming

Re: worm.win32.netbooster - I think it is fake but cannot use pc

Unread postby askey127 » September 20th, 2008, 5:22 am

daveg225, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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