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I think im still infected, even after virus scan

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I think im still infected, even after virus scan

Unread postby NightHawk » September 12th, 2008, 7:43 am

Hey all
I got a few virus yesterday after my brother tried to download a game trainer/hack. My computer started running slow and programs sometimes lag up for a few seconds, also sometimes the login screen/box never appears (im running XP sp2) and i have to reboot. I scanned my computer with Spyware doctor and i think that got rid of some/most of the viruses/spyware, but i want to make sure its all gone, so i was wondering if someone could help me make sure its gone as i plan on buying something over the net, so just making sure its all good. :) thanks in advance





Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:34, on 2008-09-12
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20583)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\NETGEAR\WG311v3\WinDomainlogon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\NETGEAR\WG311v3\WinDomainlogon.exe
C:\Program Files\Google\Google Media Server\GoogleMediaServer.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\JJ\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Google\Google Media Server\GoogleMediaScanner.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Pidgin\pidgin.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\NETGEAR\WG311v3\wlancfg5.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.inbox.com/search/ie.aspx?tb_id=60001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.inbox.com/support/sa_customi ... TbId=60001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\JJ\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Google Media Scanner] "C:\Program Files\Google\Google Media Server\GoogleMediaScanner.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'Default user')
O4 - Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: NETGEAR WG311v3 Smart Wizard.lnk = ?
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resourc ... oscan8.cab
O16 - DPF: {F1D54B0B-B6EA-43B5-BD26-A79D3DBF47E3} (Multidownx Control) - http://bigpondmusic.com/activex/multidownx.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google MediaServer - Google Inc. - C:\Program Files\Google\Google Media Server\GoogleMediaServer.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

--
End of file - 9068 bytes
NightHawk
Active Member
 
Posts: 4
Joined: September 12th, 2008, 5:45 am
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Re: I think im still infected, even after virus scan

Unread postby suebaby41 » September 18th, 2008, 10:50 pm

Welcome to the Malware removal Forums. Since it has been a few days since you scanned your computer with HijackThis, please post a new HijackThis Log. Thank you for your patience.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.
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suebaby41
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MRU Master
 
Posts: 2053
Joined: February 8th, 2005, 7:38 pm

Re: I think im still infected, even after virus scan

Unread postby NightHawk » September 20th, 2008, 12:51 am

ok here is a new logfile


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:49, on 2008-09-20
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20583)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\NETGEAR\WG311v3\WinDomainlogon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\NETGEAR\WG311v3\WinDomainlogon.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\NETGEAR\WG311v3\WinDomainlogon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\Pidgin\pidgin.exe
C:\Program Files\Eset\nod32krn.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.inbox.com/search/ie.aspx?tb_id=60001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.inbox.com/support/sa_customi ... TbId=60001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\JJ\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Google Media Scanner] "C:\Program Files\Google\Google Media Server\GoogleMediaScanner.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-2025429265-162531612-725345543-1004\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 (User 'Michael')
O4 - HKUS\S-1-5-21-2025429265-162531612-725345543-1004\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools\daemon.exe" -autorun (User 'Michael')
O4 - HKUS\S-1-5-21-2025429265-162531612-725345543-1004\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Michael')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'Default user')
O4 - S-1-5-21-2025429265-162531612-725345543-1004 Startup: hamachi.lnk = C:\Program Files\Hamachi\hamachi.exe (User 'Michael')
O4 - S-1-5-21-2025429265-162531612-725345543-1004 Startup: OpenOffice.org 2.3.lnk = C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe (User 'Michael')
O4 - S-1-5-21-2025429265-162531612-725345543-1004 User Startup: hamachi.lnk = C:\Program Files\Hamachi\hamachi.exe (User 'Michael')
O4 - S-1-5-21-2025429265-162531612-725345543-1004 User Startup: OpenOffice.org 2.3.lnk = C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe (User 'Michael')
O4 - Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: NETGEAR WG311v3 Smart Wizard.lnk = ?
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resourc ... oscan8.cab
O16 - DPF: {F1D54B0B-B6EA-43B5-BD26-A79D3DBF47E3} (Multidownx Control) - http://bigpondmusic.com/activex/multidownx.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google MediaServer - Google Inc. - C:\Program Files\Google\Google Media Server\GoogleMediaServer.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

--
End of file - 9709 bytes
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Re: I think im still infected, even after virus scan

Unread postby suebaby41 » September 20th, 2008, 6:08 pm

A few things you may do prior to cleaning:
  1. Backup any important data first!!
  2. There are several online backup storage websites available. Some require a fee; some offer free backup storage.
  3. Review the instructions on starting your computer in Safe Mode. (without networking support !). If you don’t know how to boot in Safe Mode, use this tutorial, How To Start Windows in Safe Mode.
  4. Review the instructions on configuring Windows Explorer to Show All Hidden Files and Folders.
  5. Perform all actions in the order given.
  6. If you are unsure of any procedure, stop and ask!
  7. Please reply to this thread. Do not start a new topic.
  8. Complete all the steps. ABSENCE OF SYMPTOMS DOES NOT ALWAYS MEAN A CLEAN COMPUTER!!
During the cleaning process, if any other issues appear, please let us know. Please do not make any changes on your computer during the cleaning process or download and add programs on your computer unless instructed to do so. Thanks.
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Re: I think im still infected, even after virus scan

Unread postby suebaby41 » September 20th, 2008, 8:18 pm

The item(s) below indicate(s) you have installed Hamachi which appears to be a P2P program.

O4 - S-1-5-21-2025429265-162531612-725345543-1004 User Startup: hamachi.lnk = C:\Program Files\Hamachi\hamachi.exe (User 'Michael')

Since the nature of P2P programs are counter productive to restoring your PC to a healthy state, we ask that you remove P2P file sharing programs prior to our providing you with malware removal assistance. Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known vulnerabilities.
To remove the P2P program:
  1. Click Start > Control Panel.
  2. In Control Panel, double-click Add or Remove Programs.
  3. In Add or Remove Programs, highlight Hamachi , click Remove.
  4. Close the Add or Remove Programs and the Control Panel windows.
  5. Using Windows Explorer (Windows key+e), search for the Hamachi folder. If the program folder is still there, select/highlight the Hamachi folder. DELETE it. (File > Delete.) If Windows is not installed on the C drive, replace C:\ with the appropriate drive letter.
  6. Close Windows Explorer.
There is a Video showing how to uninstall a program (Grinler) detailing how to add or remove program in Windows for those who find a visual aid appealing. NOTE: Take care when answering any questions posed by an uninstaller. Some questions may be worded to deceive you into keeping the program.

I am not asking you to do remove the P2P program(s) without giving you good reasons for doing so.

  1. P2P programs form a direct conduit on to your computer.
  2. P2P security measures are easily circumvented.
  3. Some P2P programs will share everything on the computer with anyone by default. If your P2P program is not configured correctly, you may be sharing more files than you realize.
  4. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to the file sharing network by a badly configured program.
  5. P2P programs have always been a target of malware writers. There are more Viruses, Worms and Trojans being distributed with the downloaded files.
  6. P2P programs connected to a network can be used to spread malware, share private documents, or use the file server to both store and forward malware.
  7. Many of the files in P2P networks are copyrighted and legal action could result.
  8. Pedophiles can use P2P communities to distribute child porn materials or attempt to make contact with children.
  9. This article from InfoWorld, Seattle Man Arrested For P To P ID Theft, illustrates perfectly the dangers of a poorly configured P2P program.
  10. Many of the programs come bundled with other unwanted programs, but even the ones free of any bundled software are not safe to use.
  11. When you use them, you are downloading software from an unknown source directly onto your computer bypassing your Firewall and Anti-Virus software. Many of these Downloads are being targeted to carry infections.
For more information, please read Malware Removal Forum's Policy regarding P2P programs. P2P (peer to peer) file sharing programs must be removed.

References for the risk of these programs are:
If you continue to use P2P programs, you will probably get infected again.
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Re: I think im still infected, even after virus scan

Unread postby NightHawk » September 20th, 2008, 9:47 pm

ok i have uninstalled Hamachi
What next? :)
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Re: I think im still infected, even after virus scan

Unread postby suebaby41 » September 21st, 2008, 3:19 pm

Your log does not look too bad. You have some spyware but I don't see any malicious malware. Let's do some cleaning.

You may want to print this page. Make sure to work through the fixes in the order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Step 1

In normal mode, run an online antivirus check from at least two and preferably three of the following sites
BitDefender
Computer Associates Online Virus Scan
Panda's ActiveScan
Trend Micro Housecall
Windows Live Safety Center Free Online Scan
This scanner from Trend does not require an Active X to run.
  1. Detects and removes malware ( viruses, worms, trojans, etc. )
  2. Detects and removes grayware and spyware
  3. Restores damage caused by malware to your system.
  4. Notifies about vulnerabilities in installed programs and connected network services.
  5. Multi-platform support for: Windows, Linux, Solaris.
  6. Easy-to-use with the Microsoft Internet Explorer and Mozilla Firefox.
When you have completed the scans, if you get a report of files that can’t be cleaned / deleted, make a note of the file location of anything that cannot be deleted so you can delete it yourself. Please post that list in your next reply.

Step 2

Please download Spybot-S&D.
Please check this link, Using Spybot- Search and Destroy To Remove Spyware From Your Computer, for instructions on how to download, install and use Spybot-S&D. Run this program as soon as possible.

Step 3

Please download Ad-Aware 2008.
Please check this link, Ad-Aware 2007/ 2008 for instructions on how to download, install and use Ad-Aware. Run this program as soon as possible.

Step 4

I recommend using Spyware Blaster.
Please download SpywareBlaster. SpywareBlaster helps to:
  1. Prevent the installation of Active X-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software.
  2. Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
  3. Restrict the actions of potentially unwanted sites in Internet Explorer.
Please see Using SpywareBlaster to protect your computer from Spyware, Hijackers, and Malware for instructions on how to download, install, and use SpywareBlaster.

Step 5

Malwarebytes' Anti-Malware is FREEWARE, however you may upgrade to the PRO version which contains realtime protection, scheduled scanning and updating.

  1. Please download Malwarebytes Anti-Malware (MBAM). Alternate download link
  2. Double-click on Download_mbam-setup.exe to install the application.
  3. When the installation begins, follow the prompts and do not make any changes to default settings.
  4. When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  5. Click Finish.
  6. MBAM will automatically start and you will be asked to update the program before performing scan. If an update is found, the program will automatically update itself.
  7. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from the Malware Bytes Web site. Scroll down the page until you see Latest Database; click Download from GT500.org
  8. Double-click on mbam-rules.exe to install.
  9. On the Scanner tab, make sure the Perform Quick Scan option is selected.
  10. Click on the Scan button.
  11. If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  12. The scan will begin and Scan in progress will show at the top. It may take some time to complete; please be patient.
  13. When the scan is finished, a message box will say "The scan completed successfully.
  14. At the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  15. Make sure that everything is checked, and click Remove Selected.
  16. When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  17. The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  18. Copy and paste the contents of that report in your next reply and exit MBAM.
  19. Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
Step 6

ATF-Cleaner features include:
  • Cleaning of all user temp folders, administrator only can use this feature.
  • Cleaning of the Java cache, which seems to be harboring more and more malware.
  • Cleaning the cache, cookies, history, download history, visited links and saved passwords. You have the option of checking no if you want to save your passwords.
Please download the ATF-Cleaner by Atribune.
Instructions:
  • Double-click ATF-Cleaner.exe to run the program.
  • Check the boxes to the left of:
    • Windows Temp
    • Current User Temp
    • All Users Temp
    • Temporary Internet Files
    • Prefetch (Windows XP) only
    • Java Cache
  • The rest are optional - if you want to remove them all, check Select All.
  • Click the Empty Selected button.
  • When you get the Done Cleaning message, click OK.
If you use the Firefox browser:
  • Click Firefox at the top and choose: Select All.
  • Click the Empty Selected button.
  • When you get the Done Cleaning message, click OK.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use the Opera browser:
  • Click Opera at the top and choose: Select All.
  • Click the Empty Selected button.
  • When you get the Done Cleaning message, click OK.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
If needed, Tutorial on ATF Cleaner with pictures.
Do not run it yet.

Step 7

According to your Internet connection, please disconnect from the Internet. Close ALL browser windows (including this one).
  • Physically remove the cable for your broadband Internet service “Always On” Connection from your computer.
  • Turn your modem off.
  • Disconnect your modem cable from your computer.
  • Turn the device off for Handheld wireless connections.
  • Exit all processes and items in your System tray.

Step 8

During the process of removing malware from your computer, there are times you may need to use specialized fix tools. Certain embedded files that are part of these specialized fix tools may be detected by your antivirus or anti-malware scanner as a RiskTool, Hacking tool, Potentially unwanted tool, a virus or a Trojan when that is not the case.
These tools have been carefully created and tested by security experts so if your antivirus or anti-malware program flags them as malware, then it is a False Positive. Antivirus scanners cannot distinguish between good and malicious use of such programs; therefore, they may alert you or even automatically remove them. In these cases, the removal of these files can have unpredictable results and unintentional results.
To avoid any problems while using a specialized fix tool, it is very important that you temporarily disable your antivirus and/or anti-malware programs before using the specialized fix tool.
When your system has been cleaned, it is important that you enable your security programs to avoid reinfection.

Please disable the following program(s):

Spyware Doctor

  1. If there is an OnGuard icon in the lower right task bar, right click on the icon and disable OnGuard
  2. From within Spyware Doctor , click the OnGuard button on the left side.
  3. Uncheck Activate OnGuard.
  4. Click Settings.
  5. Click Startup Settings under Pick a Category. Uncheck Run at Windows startup.
  6. Click Apply and Exit Spyware Doctor.
  7. Leave OnGuard inactivated or disabled until your computer is clean.
Be sure to activate OnGuard when your computer is clean.

Step 9

Now we will address the HijackThis fixes.

Please run HijackThis and click Scan. Place checks next to the following entries (make sure not to miss any):

O4 - HKUS\S-1-5-18\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'Default user')


Close all browsers and other windows except for HijackThis, and click Fix Checked to have HijackThis fix the entries you checked.

Step 10

Optional Fixes is the name that we use for fixes for unnecessary programs that load during startup and run in the background. These programs are not required to start automatically as you can start them manually if you need them. You would be removing the program from your startup but you would not be removing the program itself.

Your computer may be sluggish due to the many programs loading during startup and running in the background that are not necessary. Windows has a facility for starting programs at startup time. Some of these programs are required for your computer and the applications installed on it to run correctly. A good example of such a program is a virus-checking application that must always run, constantly checking for and isolating or removing files with viruses. Other such programs are not strictly required, or are optional. In some cases, you can gain significant performance enhancements by disabling the automatic startup of these programs. In many cases, the functionality offered by the programs is still available by starting the programs manually by, for example, starting the program from the Windows Start->Programs menu. Media players and instant messaging programs often fall into this category. In fact, it is common for many modern software applications, when installed, to add programs at startup that add items to the system tray or shortcut (context) menus in Windows Explorer to provide quick access to the features and functions of these applications. While they may be useful, they do increase boot time and consume system resources. It is advised that you disable these programs so that they do not take up necessary resources or slow the boot time.

Other than ScanRegistry, SystemTray, StateMgr, antivirus program entries, and firewall program entries, very few others need to load and run.

Read the articles below to see if it applies to your computer problem with being slow to respond.
Slow_Computer_Check_here_first_it_may_not_be_malware.
Help! My computer is slow!
50 Tips for a Super Fast PC
4 Ways to Speed Up Your Computer's Performance
It's not always malware: How to fix the top 10 Internet Explorer issues

If you decide that you want to stop the Optional Fixes in your startup, let me know and I will give you a list with instructions. You would be removing the program from your startup but you would not be removing the program itself.

Step 11

Let’s run ATF-Cleaner to ensure no malware is hiding in temporary folders and for general computer cleanup to free space on your computer.

Step 12

Please run HijackThis in Normal Mode and post a new HijackThis log so I can make sure that all the malware was deleted according to plan.

Please post the list of file names and locations for any files that can’t be cleaned / deleted that were reported after you completed the online scans.

Please advise me of any problems you still have.
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Re: I think im still infected, even after virus scan

Unread postby NonSuch » September 27th, 2008, 4:33 am

Due to lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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