My hijackthis report

[stemiller]

This is my report, thanks for any help you can give!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:06:53 PM, on 9/6/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\PROGRA~1\LEXMAR~1\LXBRKsk.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\setup1054.exe
C:\WINDOWS\system32\mrsfwrkj.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\ao.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: XML module - {500BCA15-57A7-4eaf-8143-8C619470B13D} - C:\WINDOWS\system32\msxml71.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [LXBRKsk] C:\PROGRA~1\LEXMAR~1\LXBRKsk.exe
O4 - HKLM\..\Run: [Lexmark 3100 Series] "C:\Program Files\Lexmark 3100 Series\lxbrbmgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [\VIE9.exe] C:\Windows\System32\VIE9.exe
O4 - HKLM\..\Run: [\VIEB.exe] C:\Windows\System32\VIEB.exe
O4 - HKLM\..\Run: [\VIEC.exe] C:\Windows\System32\VIEC.exe
O4 - HKLM\..\Run: [\VIE87.exe] C:\Windows\System32\VIE87.exe
O4 - HKLM\..\Run: [\VIEFF.exe] C:\Windows\System32\VIEFF.exe
O4 - HKLM\..\Run: [\VIE114.exe] C:\Windows\System32\VIE114.exe
O4 - HKLM\..\Run: [\VIE121.exe] C:\Windows\System32\VIE121.exe
O4 - HKLM\..\Run: [\VIE12C.exe] C:\Windows\System32\VIE12C.exe
O4 - HKLM\..\Run: [\VIE137.exe] C:\Windows\System32\VIE137.exe
O4 - HKLM\..\Run: [\VIE142.exe] C:\Windows\System32\VIE142.exe
O4 - HKLM\..\Run: [\VIE14D.exe] C:\Windows\System32\VIE14D.exe
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [Somefox] C:\DOCUME~1\Owner\LOCALS~1\Temp\setup1054.exe
O4 - HKCU\..\Run: [ActDsc] C:\WINDOWS\system32\mrsfwrkj.exe
O4 - HKCU\..\Run: [8juXZrAF7F] C:\Documents and Settings\All Users\Application Data\mpybcjep\gxytcrkf.exe
O4 - HKCU\..\Run: [\VIE9.exe] C:\Windows\System32\VIE9.exe
O4 - HKCU\..\Run: [\VIEA.exe] C:\Windows\System32\VIEA.exe
O4 - HKCU\..\Run: [\VIEB.exe] C:\Windows\System32\VIEB.exe
O4 - HKCU\..\Run: [\VIEC.exe] C:\Windows\System32\VIEC.exe
O4 - HKCU\..\Run: [\VIE87.exe] C:\Windows\System32\VIE87.exe
O4 - HKCU\..\Run: [\VIEFF.exe] C:\Windows\System32\VIEFF.exe
O4 - HKCU\..\Run: [\VIE114.exe] C:\Windows\System32\VIE114.exe
O4 - HKCU\..\Run: [\VIE121.exe] C:\Windows\System32\VIE121.exe
O4 - HKCU\..\Run: [\VIE12C.exe] C:\Windows\System32\VIE12C.exe
O4 - HKCU\..\Run: [\VIE137.exe] C:\Windows\System32\VIE137.exe
O4 - HKCU\..\Run: [\VIE142.exe] C:\Windows\System32\VIE142.exe
O4 - HKCU\..\Run: [\VIE14D.exe] C:\Windows\System32\VIE14D.exe
O4 - HKCU\..\Run: [\VIE165.exe] C:\Windows\System32\VIE165.exe
O4 - HKCU\..\Run: [\VIE15.exe] C:\Windows\System32\VIE15.exe
O4 - HKCU\..\Run: [\VIE47.exe] C:\Windows\System32\VIE47.exe
O4 - HKCU\..\Run: [\VIE52.exe] C:\Windows\System32\VIE52.exe
O4 - HKCU\..\Run: [\VIE92.exe] C:\Windows\System32\VIE92.exe
O4 - HKCU\..\Run: [\VIE9D.exe] C:\Windows\System32\VIE9D.exe
O4 - HKCU\..\Run: [\VIEC5.exe] C:\Windows\System32\VIEC5.exe
O4 - HKCU\..\Run: [\VIED0.exe] C:\Windows\System32\VIED0.exe
O4 - HKCU\..\Run: [Uniblue SpyEraser] "C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe" -m
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DelayShred] c:\PROGRA~1\mcafee\mshr\ShrCL.EXE /P7 /q C:\DOCUME~1\Owner\LOCALS~1\TEMPOR~1\Content.IE5\VSXW4XHI\RESULT~2.SH!
O4 - HKLM\..\Policies\Explorer\Run: [8juXZrAF7F] C:\Documents and Settings\All Users\Application Data\mpybcjep\gxytcrkf.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

--
End of file - 8280 bytes

[km2357]

Hello and welcome to Malware Removal.

My name is km2357 and I will be helping you to remove any infection(s) that you may have.

I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.

Please do not start another thread or topic, I will assist you at this thread until we solve your problems.

Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.


I will be back as soon as possible with your first instructions!

[km2357]

Step # 1: Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.


Step # 2: Download and Run ComboFix

We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Be sure to save ComboFix.exe to your Desktop

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
   
   
2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleaning the system:

Uninstall List
C:\ComboFix.txt
New HijackThis log.


Use multiple posts if you can't fit everything into one post.

[stemiller]

Thanks, I have fixed my problem.

Step # 1: Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.


Step # 2: Download and Run ComboFix

We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Be sure to save ComboFix.exe to your Desktop

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
   
   
2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleaning the system:

Uninstall List
C:\ComboFix.txt
New HijackThis log.


Use multiple posts if you can't fit everything into one post.

[km2357]

Hi.

Can you post back the Uninstall List, ComboFix Log and HiJackThis Log for me to look over. There may be remnants of the infection on your computer that need to be removed.

Thanks.

[NonSuch]

Due to lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.