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Using Remote Control to fix in-laws computer & I'm stymied

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Using Remote Control to fix in-laws computer & I'm stymied

Unread postby Screed92 » August 30th, 2008, 6:16 pm

Think it's Antivirus2008, VirusRemover2008, or another rogue antispyware program. Here's the Hijack this log file.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:10:41 PM, on 8/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Documents and Settings\All Users\Application Data\ehobivcp\otytelah.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe
C:\Program Files\Dell Photo AIO Printer 926\memcard.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Common Files\AOL\1135921006\ee\AOLSoftware.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\Documents and Settings\All Users\Application Data\AOL\UserProfiles\All Users\antiSpyware\dat\updates\aspapp\sunsetAsp2.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\DOCUME~1\John\LOCALS~1\Temp\setup1054.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\SYSTEM32\VirtualExpander\VirtualExpander.exe
C:\DOCUME~1\John\LOCALS~1\Temp\f.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
c:\program files\common files\aol\1135921006\ee\services\antiSpywareApp\ver2_0_7\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\Common Files\AOL\1135921006\ee\aolsoftware.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\UStorSrv.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dlcxcoms.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://my.netzero.net/s/sp?r=al&cf=sp&m ... PLHSEM&O=I
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [dlcxmon.exe] "C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 926\memcard.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Dell PC Fax\fm3032.exe" /s
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLCXCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1135921006\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AOLAspSunset2] C:\Documents and Settings\All Users\Application Data\AOL\UserProfiles\All Users\antiSpyware\dat\updates\aspapp\sunsetAsp2.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Somefox] C:\DOCUME~1\John\LOCALS~1\Temp\setup1054.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKLM\..\Policies\Explorer\Run: [aIwT1XM9Rj] C:\Documents and Settings\All Users\Application Data\ehobivcp\otytelah.exe
O4 - HKUS\S-1-5-21-728209781-1770573416-3545180554-1007\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup (User 'LogMeInRemoteUser')
O4 - Startup: .security
O4 - Startup: VirtualExpander.lnk = C:\WINDOWS\SYSTEM32\VirtualExpander\VirtualExpander.exe
O4 - Global Startup: .security
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://asp.mathxl.com/wizmodules/testge ... nstall.cab
O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com/pirates/online/tes ... eGames.cab
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/Pe ... lAsst2.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlcx_device - - C:\WINDOWS\system32\dlcxcoms.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: UStorage Server Service - OTi - C:\WINDOWS\system32\UStorSrv.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O24 - Desktop Component 0: (no name) - http://images.military.com/Shock/images ... 1129-5.jpg
O24 - Desktop Component 1: (no name) - http://www.qualitypage.com/asians/7/11.jpg
O24 - Desktop Component 2: (no name) - http://images.military.com/Shock/images ... 1011_1.jpg
O24 - Desktop Component 3: (no name) - http://images.military.com/Shock/images ... 911_1m.jpg
O24 - Desktop Component 4: (no name) - http://images.military.com/Shock/images ... 102_1m.jpg

--
End of file - 14057 bytes
Screed92
Regular Member
 
Posts: 23
Joined: August 29th, 2008, 9:56 pm
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Re: Using Remote Control to fix in-laws computer & I'm stymied

Unread postby ndmmxiaomayi » September 7th, 2008, 1:27 am

Hi Screed92,

Welcome to Malware Removal. :)

Sorry for the delay, we are swamped with logs.

Step 1

Please go to Virus Total or Jotti and upload C:\Documents and Settings\All Users\Application Data\ehobivcp\otytelah.exe for scanning.

For Virus Total

  1. Please copy and paste C:\Documents and Settings\All Users\Application Data\ehobivcp\otytelah.exe in the text box next to the Browse button.
  2. Click on Send File.

For Jotti

  1. Please copy and paste C:\Documents and Settings\All Users\Application Data\ehobivcp\otytelah.exe in the text box next to the Browse button.
  2. Click on Submit.

Repeat for these files:

    C:\Documents and Settings\John\Local Settings\Temp\setup1054.exe
    C:\Documents and Settings\John\Local Settings\Temp\f.exe

Step 2

  1. Open HijackThis.
  2. Click on the Open the Misc Tools section button.
  3. Look under System tools.
  4. Click on the Open Uninstall Manager... button.
  5. Click on the Save list... button.
  6. It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  7. Notepad will open. Please post this log in your next reply.

Do you know anything about this page - http://www.qualitypage.com/asians/7/11.jpg ?

Warning to all other users: Offensive image. Do not click on the link.
ndmmxiaomayi
MRU Emeritus
MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Re: Using Remote Control to fix in-laws computer & I'm stymied

Unread postby Screed92 » September 8th, 2008, 3:57 pm

Thanks for getting back to me.

My father-in-law is having some connectivity issues at the moment. Nothing related to this problem, something to do with the cable. It may be a few days till I can access his system since I'm trying to remotely fix his stuff from outside the US. At any rate, I'll post the requested information as soon as I can. I just wanted to let you know that I am keeping an eye on this forum.

At any rate, I am not familiar with the image you had at the bottom of your post. I would check the link out myself but if that is what's hiding the bad egg I don't want to open it on my system.

Like I said, I'll post the information as soon as I can get it. I'll keep checking the site and give you an update every couple of days so we can keep this thread open.

Thanks again.
Screed92
Regular Member
 
Posts: 23
Joined: August 29th, 2008, 9:56 pm

Re: Using Remote Control to fix in-laws computer & I'm stymied

Unread postby ndmmxiaomayi » September 8th, 2008, 8:33 pm

Thanks for letting me know. :)
ndmmxiaomayi
MRU Emeritus
MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Re: Using Remote Control to fix in-laws computer & I'm stymied

Unread postby Screed92 » September 9th, 2008, 9:00 am

Here's the log for the first file:

File unknown received on 09.03.2008 01:47:45 (CET)
Current status: finished

Result: 7/36 (19.44%)
Compact Print results
Antivirus Version Last Update Result
AhnLab-V3 - - -
AntiVir - - -
Authentium - - -
Avast - - -
AVG - - -
BitDefender - - -
CAT-QuickHeal - - -
ClamAV - - -
DrWeb - - -
eSafe - - -
eTrust-Vet - - -
Ewido - - -
F-Prot - - -
F-Secure - - Trojan-Downloader.Win32.Obfuscated.dky
Fortinet - - W32/PolySmall.BP!tr
GData - - Trojan-Downloader.Win32.Obfuscated.dky
Ikarus - - -
K7AntiVirus - - -
Kaspersky - - Trojan-Downloader.Win32.Obfuscated.dky
McAfee - - -
Microsoft - - Trojan:Win32/Busky.EH
NOD32v2 - - -
Norman - - -
Panda - - Suspicious file
PCTools - - -
Prevx1 - - Fraudulent Security Program
Rising - - -
Sophos - - -
Sunbelt - - -
Symantec - - -
TheHacker - - -
TrendMicro - - -
VBA32 - - -
ViRobot - - -
VirusBuster - - -
Webwasher-Gateway - - -
Additional information
MD5: d2a5b5d059baa73db3cc7e5fca4f9aa7
SHA1: b6a37b953c14ee1475021446ae00b708607dae99
SHA256: 6dc8f007652c1c0ddb299172feb1aaddd3cecccb6a428313d73ffc8ad6a73892

Here's the log for the second file:

File setup1054.exe received on 09.09.2008 14:44:06 (CET)
Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED


Result: 17/36 (47.23%)
Loading server information...
Your file is queued in position: 4.
Estimated start time is between 52 and 75 seconds.
Do not close the window until scan is complete.
The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result.
If you are waiting for more than five minutes you have to resend your file.
Your file is being scanned by VirusTotal in this moment,
results will be shown as they're generated.
Compact Print results
Your file has expired or does not exists.
Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time.

You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished.
Email:


Antivirus Version Last Update Result
AhnLab-V3 2008.9.6.0 2008.09.09 Win-Trojan/Fraudpack.49156
AntiVir 7.8.1.28 2008.09.09 TR/Dldr.Small.ewh
Authentium 5.1.0.4 2008.09.05 -
Avast 4.8.1195.0 2008.09.05 Win32:Trojan-gen {Other}
AVG 8.0.0.161 2008.09.09 Dropper.Small.FW
BitDefender 7.2 2008.09.09 Trojan.Agent.AJVF
CAT-QuickHeal 9.50 2008.09.02 TrojanDownloader.FraudLoad.ge
ClamAV 0.93.1 2008.09.09 -
DrWeb 4.44.0.09170 2008.09.09 -
eSafe 7.0.17.0 2008.09.09 -
eTrust-Vet 31.6.6072 2008.09.05 -
Ewido 4.0 2008.09.09 -
F-Prot 4.4.4.56 2008.09.04 -
F-Secure 8.0.14332.0 2008.09.09 Trojan.Win32.FraudPack.gen
Fortinet 3.112.0.0 2008.09.09 -
GData 19 2008.09.09 Trojan.Win32.FraudPack.gen
Ikarus T3.1.1.34.0 2008.09.09 Trojan-Downloader.Small.EWH
K7AntiVirus 7.10.443 2008.09.05 Trojan.Win32.Malware.1
Kaspersky 7.0.0.125 2008.09.09 Trojan.Win32.FraudPack.gen
McAfee 5378 2008.09.05 -
Microsoft 1.3903 2008.09.06 -
NOD32v2 3427 2008.09.09 Win32/TrojanDownloader.FakeAlert.IL
Norman 5.80.02 2008.09.05 W32/DLoader.JFMT
Panda 9.0.0.4 2008.09.05 -
PCTools 4.4.2.0 2008.09.05 -
Prevx1 V2 2008.09.09 Malicious Software
Rising 20.61.12.00 2008.09.09 -
Sophos 4.33.0 2008.09.09 Mal/EncPk-CZ
Sunbelt 3.1.1610.1 2008.09.05 -
Symantec 10 2008.09.09 Downloader
TheHacker 6.3.0.8.072 2008.09.04 -
TrendMicro 8.700.0.1004 2008.09.09 -
VBA32 3.12.8.5 2008.09.05 -
ViRobot 2008.9.9.1369 2008.09.09 -
VirusBuster 4.5.11.0 2008.09.05 -
Webwasher-Gateway 6.6.2 2008.09.09 Trojan.Dldr.Small.ewh
Additional information
File size: 49156 bytes
MD5...: eb0fc06267c4817319089419a5176727
SHA1..: 9a4e74d23152ba97ad8990459278ac83daa982b6
SHA256: 226475d75fdc9da79eee0416cde4f1679f35d16f6525170fde3422d9fee731fc
SHA512: beee384a9d7b13b7a873bf878178fd58c77fec2f0d931d62c5ff689d014250f0
5c4829881f5c9856d9cca917154d498468880c4815b7bc3c03a5f4b6c3557db7
PEiD..: -
TrID..: File type identification
Win32 Executable Generic (42.3%)
Win32 Dynamic Link Library (generic) (37.6%)
Generic Win/DOS Executable (9.9%)
DOS Executable Generic (9.9%)
VXD Driver (0.1%)
PEInfo: PE Structure information

( base data )
entrypointaddress.: 0x40127e
timedatestamp.....: 0x48312c01 (Mon May 19 07:28:01 2008)
machinetype.......: 0x14c (I386)

( 3 sections )
name viradd virsiz rawdsiz ntrpy md5
.text 0x1000 0x9af 0xa00 5.50 f1d33d953f199ffbb43061cd16599f02
.rdata 0x2000 0x721 0x800 4.82 323eb898b687717d61b812c62d766328
.data 0x3000 0x10920b8 0xaa00 7.48 d275dfd303af191a07616c9960fe54c4

( 4 imports )
> kernel32.dll: GetStartupInfoA, CreateFileA, GetStringTypeW, lstrcatA, SetHandleCount, lstrcpynA, GetACP, LCMapStringA, WriteFile, TerminateProcess, GetCurrentProcess, LCMapStringW, GetStringTypeA, GetOEMCP, GetVersion, GetCPInfo, MultiByteToWideChar, SetFilePointer, GetCommandLineA, GetModuleFileNameA, GetStdHandle, lstrcpyA, GetFileType, lstrcpynW
> user32.dll: CopyRect, DrawIcon, DrawIconEx, IsMenu, DrawTextW, GetFocus, InsertMenuA, CopyImage, IsWindow, GetMenu, CloseWindow, CopyIcon, GetWindowTextA, LoadCursorA, GetDlgItem, CreateIcon, EndDialog, GetCursor, DrawTextA, DialogBoxParamA, LoadMenuA, GetDC, GetWindowTextLengthA, DialogBoxParamW
> comctl32.dll: MenuHelp, InitCommonControls, DrawStatusText, ImageList_DragEnter, ImageList_GetIcon, ImageList_EndDrag, ImageList_GetIconSize, DllGetVersion, ImageList_Create, CreateToolbar
> advapi32.dll: RegEnumKeyW, RegSetValueW, RegCreateKeyExW, RegEnumKeyExA, RegQueryValueExW, RegEnumValueA, RegDeleteKeyW, RegQueryValueExA, RegQueryValueA, RegDeleteValueW

( 0 exports )

Prevx info: http://info.prevx.com/aboutprogramtext. ... 00BC1D1217

Here's the log for the third file:

There is no log for the third file. C:\Documents and Settings\John\Local Settings\Temp\f.exe does not exist. I saw it before but it isn't there now.

Here is the HJT log:

ABBYY FineReader 6.0 Sprint
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player ActiveX
Adobe Reader 8.1.2
AOL Coach Version 1.0(Build:20040229.1 en)
AOL Uninstaller (Choose which Products to Remove)
AOL You've Got Pictures Screensaver
Apple Mobile Device Support
Apple Software Update
Bonjour
CardRd81
CCHelp
CCleaner (remove only)
CCScore
Comcast High-Speed Internet Install Wizard
Consumer Complete Care Services Agreement
CR2
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Media Experience
Dell PC Fax
Dell Photo AIO Printer 926
Dell Support 5.0.0 (630)
Desktop Doctor
Disney Pirates of the Caribbean Online
DVD Decrypter (Remove Only)
DVD Shrink 3.2
ESSAdpt
ESSANUP
ESSBrwr
ESSCAM
ESSCDBK
ESScore
ESSCT
ESSgui
ESShelp
ESSini
ESSPCD
ESSPDock
ESSSONIC
ESSTUTOR
ESSvpaht
ESSvpot
FreeZip
GameTap
Google Earth
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
GoToAssist 8.0.0.514
HijackThis 2.0.2
HLPCCTR
HLPIndex
HLPPDOCK
HLPRFO
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB952287)
Intel(R) 537EP V9x DF PCI Modem
Intel(R) Extreme Graphics 2 Driver
Intel(R) PRO Network Adapters and Drivers
Intel(R) PROSet for Wired Connections
Internet Explorer Default Page
iTunes
Java 2 Runtime Environment, SE v1.4.2_03
Kodak EasyShare software
KSU
Learn2 Player (Uninstall Only)
Learning in Toyland
LogMeIn
Macromedia Flash Player
Macromedia Shockwave Player
McAfee SecurityCenter
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2004
Microsoft Money 2004 System Pack
Microsoft National Language Support Downlevel APIs
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft User-Mode Driver Framework Feature Pack 1.0
Modem Event Monitor
Modem Helper
Modem On Hold
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
Notifier
OptiPix Pro
OTtBP
OTtBPSDK
PCDLNCH
Photo Viewer
Picasa 2
PowerDVD 5.3
Pure Networks Port Magic
Qualxserve Service Agreement
QuickTime
RealPlayer Basic
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
SFR
SFR2
Shockwave Player
Sonic RecordNow!
Sonic Update Manager
Spybot - Search & Destroy
Spyware Doctor 5.5
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
VCAMCEN
Viewpoint Media Player
VPRINTOL
Windows Driver Package - (mr7910) Image 08/08/2006 1.4.0.0
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
WordPerfect Office 12


Was finally able to access his system. It kicked me off two times before I was able to finish all this.

Thanks again for all the help.

Scott
Screed92
Regular Member
 
Posts: 23
Joined: August 29th, 2008, 9:56 pm

Re: Using Remote Control to fix in-laws computer & I'm stymied

Unread postby ndmmxiaomayi » September 9th, 2008, 11:29 am

Hi Screed92 :)

One thing to note.

All our fixes require administrative rights. By using a remote control software, we may never be able acquire administrative rights. It could be by design, as remote control software are considered to be dangerous when abused. However, if the remote control software that you're using allows you to have administrative rights, that would not be an issue.

Step 1

Disable Spyware Doctor temporarily

Please disable Spyware Doctor temporarily as it may interfere with the fixes. We'll re-enable it when the computer is clean.

  1. Right click on Spyware Doctor icon in the system tray (near the clock).
  2. Select Disable OnGuard.
  3. OnGuard will open a prompt. Select Permanently turn off OnGuard (not recommended) from the drop-down list and click OK.
  4. Right click on the Spyware Doctor icon again and select ShutDown.
  5. Restart the computer for OnGuard to be disabled.

Disable Spybot Teatimer temporarily

Please disable Spybot Teatimer as it may interfere with the fixes. We'll re-enable it when the computer is clean.

  1. Right click the Spybot Icon in the system tray near the clock (looks like a blue/white calendar with a padlock symbol).
  2. Click once on Resident Protection, then right click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless.
  3. Go to Start > All Programs > Spybot - Search & Destroy > Spybot Search & Destroy.
  4. Click on Mode > Advanced Mode. When it prompts you, click Yes.
  5. On the left hand side, click on Tools.
  6. Check (tick) this box if it is not yet ticked: Resident.
  7. You will notice that Resident is now added under Tools. Click on Resident.
  8. Uncheck (untick) this box: Resident "TeaTimer" (Protection of over-all system settings) active.
  9. Exit Spybot Search & Destroy.
  10. Restart your computer for the changes to take effect.

Disable McAfee temporarily

Please disable McAfee Antivirus temporarily as it may interfere with the fixes. Remember to re-enable it before posting back the logs.

Please navigate to the system tray on the bottom right hand corner and look for a Image sign.

Right click on the icon and select Exit.

A popup will warn that protection will now be disabled. Click on Yes to disable the Antivirus guard.

Step 2

If you already have Combofix, please delete this copy and download it again as it's being updated regularly.

Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofi ... e-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once Recovery Console is installed, you should see a blue screen prompt like the one below:

Image

Click Yes to allow Combofix to continue scanning for malware.

When done, a log will be produced. Please post that log and a new HijackThis log in your next reply.

Do not mouse click on Combofix while it is running. That may cause it to stall.

In your next reply, please post:

  1. Combofix log (C:\Combofix.txt)
  2. A new HijackThis log
ndmmxiaomayi
MRU Emeritus
MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Re: Using Remote Control to fix in-laws computer & I'm stymied

Unread postby Screed92 » September 13th, 2008, 1:03 pm

Father in law is still having connectivity issues. Hopefully he'll have it resolved by the end of the week. I'll follow previous instructions and post necessary logs when his connection is back up.
Screed92
Regular Member
 
Posts: 23
Joined: August 29th, 2008, 9:56 pm

Re: Using Remote Control to fix in-laws computer & I'm stymied

Unread postby ndmmxiaomayi » September 13th, 2008, 1:16 pm

Thanks for letting me know. :)
ndmmxiaomayi
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Posts: 9708
Joined: July 17th, 2006, 9:22 am

Re: Using Remote Control to fix in-laws computer & I'm stymied

Unread postby NonSuch » September 21st, 2008, 4:13 pm

Due to lack of activity, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
NonSuch
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Joined: February 23rd, 2005, 7:08 am
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