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new user and not quite sure where to start

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new user and not quite sure where to start

Unread postby 1matter2dealwith » August 27th, 2008, 4:16 am

i have a problem that i need to fix and im not sure where to start,but ill try here. :) when i log in i get an error message that reads ddcCSJcD.dll unable to find specified module,or something like that.I typed that in to live search and i found this site.It(the error message) is annoying as heck and im not sure if it is damaging to my computer,i could really use your help.Also, I found that a trojan was in my computer when using IE i kept being taken to weird sites unwillingly.Windows defender malicious software removal tool removed it and ever since then the error has been occuring when I log in, but my computer seems to be working ok besides the error message when i log in.Just in case you you needed to know.thank you so much for anything you can do to help!!
1matter2dealwith
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Re: new user and not quite sure where to start

Unread postby silver » September 4th, 2008, 12:10 am

Hi,

Download RSIT by random/random to your Desktop (right-click the link, select Save Target As..., select your Desktop and press Save)

  • Double click RSIT.exe to start the program, and click Continue at the disclaimer screen.
  • When the scan is complete, two text files will open - log.txt <- this one will be maximized and info.txt <-this one will be minimized
  • Make sure Format->Word Wrap is unchecked
  • Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of log.txt and info.txt in your reply

Once complete, please post both RSIT logs and let me know how your machine is behaving at present.
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silver
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Re: new user and not quite sure where to start

Unread postby silver » September 6th, 2008, 10:30 pm

Do you still need help with your machine?

If the instructions are unclear or something isn't working, please let me know before proceeding.
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silver
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Re: new user and not quite sure where to start

Unread postby silver » September 10th, 2008, 3:09 am

Due to a Lack of Response this topic is now closed.

If you still require help, please open a new thread in the Malware Removal forum.

If you have been helped and wish to donate to help with the costs of this volunteer site,
please read Donations For Malware Removal
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silver
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Joined: August 7th, 2006, 9:40 pm
Location: GMT+7
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