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Can't remove TROJ_VUNDO.CWY

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Can't remove TROJ_VUNDO.CWY

Unread postby JFour » August 23rd, 2008, 5:08 pm

Hi,

I cannot delete an infected file, and Trend Micro is reporting a real time discovery of that file about every second.

Notes:
* Below is my Hijack This! log.

* I lost internet access from the infected machine after reboot today.

* I have two machines, Trend Micro notified me last night on each that both were infected, one with TROJ_VUNDO.CWY and the other with TROJ_AGENT.ANMX.

This help request is to try to tackle the VUNDO-infected machine first.

* File sharing was on between the two machines, but I've turned it off.

* I already had System Restore turned off on the VUNDO-infected machine before infection, and am leaving it off until otherwise instructed.

* Trend Micro is currently reporting:
- the infected file C:\\WINDOWS\System32\__c00926DB.dat
- Virus Name: TROJ_VUNDO.CWY
- "OfficeScan detected a security risk but is unable to delete the file."

* I found __c00926DB.dat but can't delete the file because it's in use by other programs. Safe Mode doesn't let me manually delete it either.

* Windows Defender also alerted me to the issue and gave me the option to fix the problem and remove the file. I clicked Remove File but the file still remains.


Do you think my loss of internet contection is related to this issue?


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:43:41 PM, on 23/08/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\OfficeScan NT\ntrtscan.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Megatec\UPSilon 2000\RupsMon.exe
C:\Program Files\OfficeScan NT\pccntmon.exe
C:\Program Files\Common Files\RSA Shared\BackendUI\UIService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\DoubleSafety\DoubleSafety.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\OfficeScan NT\tmlisten.exe
C:\Program Files\OfficeScan NT\OfcPfwSvc.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\OfficeScan NT\Pop3Trap.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Mindjet\MindManager 7\PDF-XChange\pdfSaver\pdfSaver3.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\TEMP\NO1013.EXE
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\Megatec\UPSilon 2000\Monw32.exe
C:\Program Files\ShortKeys2\shortkey.exe
C:\Program Files\VIA\RAID\raid_tool.exe
C:\Program Files\My Book\WD Backup\uBBMonitor.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\totalcmd\TOTALCMD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ca.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Winamp Toolbar BHO - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Send to MyInfo - {A1AD13F3-B8F0-4584-8088-8BCBDB42663F} - F:\MyInfo\SENDIE~1.DLL (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: IE DevToolbar BHO - {CC7E636D-39AA-49b6-B511-65413DA137A1} - C:\Program Files\Microsoft\Internet Explorer Developer Toolbar\IEDevToolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\OfficeScan NT\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [RSANotificationIcon] "C:\Program Files\Common Files\RSA Shared\RSA Security Center\RSANotificationIcon.exe"
O4 - HKLM\..\Run: [UIService] "C:\Program Files\Common Files\RSA Shared\BackendUI\UIService.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [DoubleSafety] "C:\Program Files\DoubleSafety\DoubleSafety.exe" /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe -Embedding -boot
O4 - HKLM\..\Run: [ISUSPM Startup] c:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\wianmpa.exe
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [pdfSaver3] "C:\Program Files\Mindjet\MindManager 7\PDF-XChange\pdfSaver\pdfSaver3.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: DoubleSafety.lnk = C:\Program Files\DoubleSafety\DoubleSafety.exe
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Rupsmon Daemon.lnk = ?
O4 - Global Startup: ShortKeys 2.lnk = C:\Program Files\ShortKeys2\shortkey.exe
O4 - Global Startup: VIA RAID TOOL.lnk = C:\Program Files\VIA\RAID\raid_tool.exe
O4 - Global Startup: VPN Client.lnk = ?
O4 - Global Startup: WD Backup Monitor.lnk = C:\Program Files\My Book\WD Backup\uBBMonitor.exe
O8 - Extra context menu item: &Winamp Toolbar Search - C:\Documents and Settings\All Users\Application Data\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: Liatro SWF Decoder Catch - C:\Program Files\Liatro\Liatro SWF Decoder\swfcatch.htm
O8 - Extra context menu item: Open RSS Feed - C:\Program Files\Feed Mix\getlink.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra button: IE Developer Toolbar - {48FFE35F-36D9-44bd-A6CC-1D34414EAC0D} - C:\Program Files\Microsoft\Internet Explorer Developer Toolbar\IEDevToolbar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe (file missing)
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe
O9 - Extra button: Send to MyInfo - {f192ebcd-82e5-11da-954e-00e08161165f} - F:\MyInfo\SENDIE~1.DLL (file missing)
O9 - Extra 'Tools' menuitem: Send to MyInfo - {f192ebcd-82e5-11da-954e-00e08161165f} - F:\MyInfo\SENDIE~1.DLL (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: __c00926DB - C:\WINDOWS\system32\__c00926DB.dat
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\OfficeScan NT\ntrtscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: OfficeScanNT Personal Firewall (OfcPfwSvc) - Trend Micro Inc. - C:\Program Files\OfficeScan NT\OfcPfwSvc.exe
O23 - Service: Rupsmon - Mega System Technologies, Inc. - C:\Program Files\Megatec\UPSilon 2000\RupsMon.exe
O23 - Service: OfficeScanNT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\OfficeScan NT\tmlisten.exe
O23 - Service: USBMate - Mega Corp. - C:\Program Files\Megatec\UPSilon 2000\USBMate.exe

--
End of file - 11061 bytes
JFour
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Posts: 2
Joined: August 23rd, 2008, 3:40 pm
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Re: Can't remove TROJ_VUNDO.CWY

Unread postby random/random » August 29th, 2008, 7:04 am

I apologize for the delay. If you are still having a problem, then please do the following:

  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized), along with a description of your remaining problems.

When posting your logs please post them directly into the reply. Do not attach them.

Thank you for your patience.
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random/random
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Re: Can't remove TROJ_VUNDO.CWY

Unread postby JFour » August 29th, 2008, 8:53 pm

Thanks for the reply. Based on advice given to another user on this forum with a vundo issue, I installed MalwareBytles Anti-Malware, and that fixed things up nicely.

Cheers.
JFour
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Posts: 2
Joined: August 23rd, 2008, 3:40 pm

Re: Can't remove TROJ_VUNDO.CWY

Unread postby random/random » August 30th, 2008, 8:05 am

JFour this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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