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AV 2008 issues

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AV 2008 issues

Unread postby preacherman » August 21st, 2008, 9:50 pm

Somehow I have gotten the AV 2008 bug on my PC and cannot get it removed. I have run HIjackthis and here are the log results:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:20:14 PM, on 8/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\lxcfcoms.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\WINDOWS\system32\lphc1s1j0egd1.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\DOCUME~1\Jay\LOCALS~1\Temp\4E.tmp.exe
C:\DOCUME~1\Jay\LOCALS~1\Temp\51.tmp
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [LXCFCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCFtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\Pinnacle\PPE\PPE.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [lphc1s1j0egd1] C:\WINDOWS\system32\lphc1s1j0egd1.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - HKCU\..\Run: [Somefox] C:\DOCUME~1\Jay\LOCALS~1\Temp\4E.tmp.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunOnce: [CheckNetworkConnection] "C:\Program Files\Support.com\providerComcast\desktopdoctor.exe" /flow /flow=diagnosenetwork /trayclick=true /haveconfirmedwiring=true /haverenewed=true /haverestartedmodem=true /onrestart=true /havehealed=true /issuenumber=0bf49bc3-6705-401c-af07-05d029142e32
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O8 - Extra context menu item: &Search - ?p=ZJ
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.onlinegis.net/download/MgVie ... axctrl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 5437514484
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.29.11/ttinst.cab
O16 - DPF: {CC32D4D8-2A0B-4CEB-B105-C9B968379105} (CGameManagerCtrl Object) - https://disney.go.com/games/downloads/g ... anager.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxcf_device - - C:\WINDOWS\system32\lxcfcoms.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

--
End of file - 8467 bytes
Any help would be greatly appreciated :cheers: :cheers: :cheers:
preacherman
Active Member
 
Posts: 10
Joined: August 21st, 2008, 9:44 pm
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Re: AV 2008 issues

Unread postby Shaba » August 24th, 2008, 4:58 am

Hi preacherman

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Please post contents of that file in your next reply along with a fresh HijackThis log.
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: AV 2008 issues

Unread postby preacherman » August 24th, 2008, 9:16 pm

Thanks for your help Below are the logs you requested :cheers:

Malwarebytes' Anti-Malware 1.25
Database version: 1085
Windows 5.1.2600 Service Pack 2

9:08:38 PM 8/24/2008
mbam-log-08-24-2008 (21-08-38).txt

Scan type: Full Scan (C:\|)
Objects scanned: 72518
Time elapsed: 43 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 9
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{7473d294-b7bb-4f24-ae82-7e2ce94bb6a9} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{9afb8248-617f-460d-9366-d71cdeda3179} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{2eff3cf7-99c1-4c29-bc2b-68e057e22340} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{63d0ed2c-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{98d9753d-d73b-42d5-8c85-4469cda897ab} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{a6573479-9075-4a65-98a6-19fd29cf7374} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:12:31 PM, on 8/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\lxcfcoms.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\WINDOWS\system32\lphc1s1j0egd1.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Jay\Local Settings\Temp\.tt461.tmp
C:\Program Files\Microsoft Office\Office\WINWORD.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [LXCFCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCFtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\Pinnacle\PPE\PPE.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [lphc1s1j0egd1] C:\WINDOWS\system32\lphc1s1j0egd1.exe
O4 - HKLM\..\Run: [sysrest32.exe] C:\WINDOWS\system32\sysrest32.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - HKCU\..\Run: [Somefox] C:\DOCUME~1\Jay\LOCALS~1\Temp\4E.tmp.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunOnce: [CheckNetworkConnection] "C:\Program Files\Support.com\providerComcast\desktopdoctor.exe" /flow /flow=diagnosenetwork /trayclick=true /haveconfirmedwiring=true /haverenewed=true /haverestartedmodem=true /onrestart=true /havehealed=true /issuenumber=0bf49bc3-6705-401c-af07-05d029142e32
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O8 - Extra context menu item: &Search - ?p=ZJ
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.onlinegis.net/download/MgVie ... axctrl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 5437514484
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.29.11/ttinst.cab
O16 - DPF: {CC32D4D8-2A0B-4CEB-B105-C9B968379105} (CGameManagerCtrl Object) - https://disney.go.com/games/downloads/g ... anager.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxcf_device - - C:\WINDOWS\system32\lxcfcoms.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

--
End of file - 8569 bytes
preacherman
Active Member
 
Posts: 10
Joined: August 21st, 2008, 9:44 pm

Re: AV 2008 issues

Unread postby Shaba » August 25th, 2008, 2:02 am

We will begin with ComboFix. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

  1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
    Remember to re-enable them afterwards.

  2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New HijackThis log.


A word of warning: Please do not run ComboFix on your own. This tool is not a toy and not for everyday use.
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: AV 2008 issues

Unread postby preacherman » August 25th, 2008, 9:28 am

Here are the log results :cheers: Thanks for the help!!!!!


ComboFix 08-08-24.03 - Jay 2008-08-25 9:00:17.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.222 [GMT -4:00]
Running from: C:\Documents and Settings\Jay\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Jay\Desktop\WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Jay\Application Data\macromedia\Flash Player\#SharedObjects\HT9DNWDQ\interclick.com
C:\Documents and Settings\Jay\Application Data\macromedia\Flash Player\#SharedObjects\HT9DNWDQ\interclick.com\ud.sol
C:\Documents and Settings\Jay\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#interclick.com
C:\Documents and Settings\Jay\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#interclick.com\settings.sol
C:\WINDOWS\Downloaded Program Files\setup.inf
C:\WINDOWS\system32\lphc1s1j0egd1.exe
C:\WINDOWS\system32\mdm.exe
C:\WINDOWS\system32\phc1s1j0egd1.bmp
C:\WINDOWS\system32\sysrest.sys
C:\WINDOWS\system32\sysrest32.exe
C:\WINDOWS\system32\SZComp5.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_sysrest.sys


((((((((((((((((((((((((( Files Created from 2008-07-25 to 2008-08-25 )))))))))))))))))))))))))))))))
.

2008-08-25 08:36 . 2008-08-25 08:39 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SITEguard
2008-08-25 08:32 . 2008-08-25 08:32 <DIR> d-------- C:\Program Files\STOPzilla!
2008-08-25 08:31 . 2008-08-25 08:31 <DIR> d-------- C:\Program Files\Common Files\iS3
2008-08-25 08:31 . 2008-08-25 09:11 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\STOPzilla!
2008-08-25 00:05 . 2008-08-25 09:12 86,804 --a------ C:\WINDOWS\system32\drivers\8e142acf.sys
2008-08-24 20:23 . 2008-08-24 20:23 <DIR> d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-08-24 20:23 . 2008-08-24 20:23 <DIR> d-------- C:\Documents and Settings\Jay\Application Data\Malwarebytes
2008-08-24 20:23 . 2008-08-24 20:23 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-08-24 20:23 . 2008-08-17 15:01 38,472 --a------ C:\WINDOWS\system32\drivers\mbamswissarmy.sys
2008-08-24 20:23 . 2008-08-17 15:01 17,144 --a------ C:\WINDOWS\system32\drivers\mbam.sys
2008-08-21 21:19 . 2008-08-21 21:19 <DIR> d-------- C:\Program Files\Trend Micro
2008-08-21 16:50 . 2008-08-21 16:50 <DIR> d-------- C:\WINDOWS\LastGood.Tmp
2008-08-21 16:28 . 2008-08-21 16:28 47,744 -ra------ C:\WINDOWS\system32\drivers\SZKG.sys
2008-08-21 15:31 . 2008-08-21 15:31 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-08-21 15:31 . 2008-08-21 15:45 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-08-21 14:52 . 2008-08-21 14:52 17,408 -ra------ C:\WINDOWS\system32\SZIO5.dll
2008-08-21 14:51 . 2008-08-21 14:51 262,144 -ra------ C:\WINDOWS\system32\SZBase5.dll
2008-08-21 14:39 . 2008-08-21 14:39 364,544 -ra------ C:\WINDOWS\system32\IS3DBA5.dll
2008-08-21 14:39 . 2008-08-21 14:39 126,976 -ra------ C:\WINDOWS\system32\IS3HTUI5.dll
2008-08-21 14:38 . 2008-08-21 14:38 372,736 -ra------ C:\WINDOWS\system32\IS3UI5.dll
2008-08-21 14:38 . 2008-08-21 14:38 61,440 -ra------ C:\WINDOWS\system32\IS3Hks5.dll
2008-08-21 14:38 . 2008-08-21 14:38 23,040 -ra------ C:\WINDOWS\system32\IS3XDat5.dll
2008-08-21 14:37 . 2008-08-21 14:37 212,992 -ra------ C:\WINDOWS\system32\IS3Win325.dll
2008-08-21 14:37 . 2008-08-21 14:37 94,208 -ra------ C:\WINDOWS\system32\IS3Inet5.dll
2008-08-21 14:37 . 2008-08-21 14:37 90,112 -ra------ C:\WINDOWS\system32\IS3Svc5.dll
2008-08-21 14:34 . 2008-08-21 14:34 708,608 -ra------ C:\WINDOWS\system32\IS3Base5.dll
2008-08-21 13:59 . 2008-08-21 13:59 139 --a------ C:\WINDOWS\system32\3de38566-3880-457b-ade1-1bc9af390eb1.4.lrf
2008-08-19 11:30 . 2008-08-19 11:30 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Comcast
2008-08-19 07:24 . 2008-08-19 07:24 <DIR> d-------- C:\Program Files\Common Files\supportsoft
2008-08-19 07:24 . 2008-08-19 07:24 <DIR> d-------- C:\Program Files\Comcast
2008-08-19 07:24 . 2008-08-19 07:24 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SupportSoft
2008-08-11 14:34 . 2008-08-11 14:34 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\TomTom

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-08-25 13:12 --------- d-----w C:\Documents and Settings\Jay\Application Data\AVG7
2008-08-25 12:53 --------- d-----w C:\Documents and Settings\Jay\Application Data\ComcastToolbar
2008-08-25 12:28 --------- d-----w C:\Program Files\lx_Cats
2008-08-21 19:28 --------- d-----w C:\Program Files\XoftSpy
2008-08-21 17:57 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-08-20 00:08 --------- d-----w C:\Documents and Settings\Jay\Application Data\ZoomBrowser EX
2008-08-20 00:05 --------- d-----w C:\Documents and Settings\All Users\Application Data\ZoomBrowser
2008-08-11 18:33 --------- d-----w C:\Program Files\TomTom HOME 2
2008-08-07 19:53 --------- d-----w C:\Documents and Settings\Jay\Application Data\U3
2008-08-04 18:58 --------- d-----w C:\Documents and Settings\Saige\Application Data\AVG7
2008-07-31 20:17 --------- d-----w C:\Program Files\Puppy Luv
2008-07-28 00:14 --------- d-----w C:\Documents and Settings\Skye\Application Data\AVG7
2008-07-23 03:16 --------- d-----w C:\Documents and Settings\Summer\Application Data\COMCASTTOOLBAR
2008-07-22 14:14 --------- d-----w C:\Documents and Settings\Summer\Application Data\AVG7
2008-07-21 14:32 --------- d-----w C:\Program Files\Lavasoft
2008-07-21 14:30 --------- d-----w C:\Program Files\Common Files\Wise Installation Wizard
2008-07-21 14:28 --------- d-----w C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-07-19 02:10 94,920 ----a-w C:\WINDOWS\system32\dllcache\cdm.dll
2008-07-19 02:10 94,920 ----a-w C:\WINDOWS\system32\cdm.dll
2008-07-19 02:10 53,448 ----a-w C:\WINDOWS\system32\wuauclt.exe
2008-07-19 02:10 53,448 ----a-w C:\WINDOWS\system32\dllcache\wuauclt.exe
2008-07-19 02:10 45,768 ----a-w C:\WINDOWS\system32\wups2.dll
2008-07-19 02:10 36,552 ----a-w C:\WINDOWS\system32\wups.dll
2008-07-19 02:10 36,552 ----a-w C:\WINDOWS\system32\dllcache\wups.dll
2008-07-19 02:09 563,912 ----a-w C:\WINDOWS\system32\wuapi.dll
2008-07-19 02:09 563,912 ----a-w C:\WINDOWS\system32\dllcache\wuapi.dll
2008-07-19 02:09 325,832 ----a-w C:\WINDOWS\system32\wucltui.dll
2008-07-19 02:09 325,832 ----a-w C:\WINDOWS\system32\dllcache\wucltui.dll
2008-07-19 02:09 205,000 ----a-w C:\WINDOWS\system32\wuweb.dll
2008-07-19 02:09 205,000 ----a-w C:\WINDOWS\system32\dllcache\wuweb.dll
2008-07-19 02:09 1,811,656 ----a-w C:\WINDOWS\system32\wuaueng.dll
2008-07-19 02:09 1,811,656 ----a-w C:\WINDOWS\system32\dllcache\wuaueng.dll
2008-07-19 02:07 270,880 ----a-w C:\WINDOWS\system32\mucltui.dll
2008-07-19 02:07 210,976 ----a-w C:\WINDOWS\system32\muweb.dll
2008-07-15 00:53 --------- d-----w C:\Documents and Settings\Skye\Application Data\COMCASTTOOLBAR
2008-07-09 20:37 --------- d-----w C:\Program Files\iTunes
2008-07-09 20:36 --------- d-----w C:\Program Files\iPod
2008-07-09 20:35 --------- d-----w C:\Program Files\QuickTime
2008-07-09 20:30 --------- d-----w C:\Program Files\Apple Software Update
2008-06-20 17:41 245,248 ----a-w C:\WINDOWS\system32\mswsock.dll
2008-06-20 17:41 245,248 ------w C:\WINDOWS\system32\dllcache\mswsock.dll
2008-06-20 17:41 148,992 ----a-w C:\WINDOWS\system32\dllcache\dnsapi.dll
2008-06-20 10:45 360,320 ----a-w C:\WINDOWS\system32\dllcache\tcpip.sys
2008-06-20 10:44 138,368 ------w C:\WINDOWS\system32\dllcache\afd.sys
2008-06-20 09:52 225,920 ----a-w C:\WINDOWS\system32\dllcache\tcpip6.sys
2008-06-13 13:10 272,128 ------w C:\WINDOWS\system32\dllcache\bthport.sys
1998-12-09 02:53 99,840 ----a-w C:\Program Files\Common Files\IRAABOUT.DLL
1998-12-09 02:53 70,144 ----a-w C:\Program Files\Common Files\IRAMDMTR.DLL
1998-12-09 02:53 48,640 ----a-w C:\Program Files\Common Files\IRALPTTR.DLL
1998-12-09 02:53 31,744 ----a-w C:\Program Files\Common Files\IRAWEBTR.DLL
1998-12-09 02:53 186,368 ----a-w C:\Program Files\Common Files\IRAREG.DLL
1998-12-09 02:53 17,920 ----a-w C:\Program Files\Common Files\IRASRIAL.DLL
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 01:56 15360]
"TomTomHOME.exe"="C:\Program Files\TomTom HOME 2\HOMERunner.exe" [2008-05-06 04:42 202088]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2008-07-07 09:42 2156368]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2008-04-17 09:50 579584]
"LXCFCATS"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCFtime.dll" [2005-09-14 10:39 73728]
"PCLEPCI"="C:\PROGRA~1\Pinnacle\PPE\PPE.EXE" [2004-02-03 15:13 49152]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-09-20 10:35 94208]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-09-20 10:32 77824]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-09-20 10:36 114688]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 23:16 39792]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2008-05-27 10:50 413696]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-06-02 11:13 267048]
"ddoctorv2"="C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2008-04-24 13:25 202560]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVG7\avgw.exe" [2007-10-24 09:49 219136]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [2000-01-21 04:15:54 65588]
Symantec Fax Starter Edition Port.lnk - C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE [1998-12-23 17:51:52 45568]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dllschannel.dlldigest.dllmsnsspc.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe"=
"C:\\WINDOWS\\system32\\lxcfcoms.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

R0 szkg5;szkg;C:\WINDOWS\system32\DRIVERS\szkg.sys [2008-08-21 16:28]
S3 MR97310_VGA_DUAL_CAMERA;VGA Dual-Mode Camera;C:\WINDOWS\system32\DRIVERS\mr97310v.sys [2006-07-18 13:40]
S3 SQTECH913D;913D Camera;C:\WINDOWS\system32\Drivers\Capt913D.sys [2006-12-21 10:52]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{4c7c6550-8d47-11dc-bcb9-0011110fb299}]
\Shell\AutoRun\command - F:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{4c7c6551-8d47-11dc-bcb9-0011110fb299}]
\Shell\AutoRun\command - G:\setupSNK.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{6eeadcb0-b355-11dc-bcc7-0011110fb299}]
\Shell\AutoRun\command - F:\InstallTomTomHOME.exe
.
Contents of the 'Scheduled Tasks' folder

2008-08-20 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 17:57]

2008-08-25 C:\WINDOWS\Tasks\MP Scheduled Scan.job
- C:\Program Files\Windows Defender\MpCmdRun.exe [2006-11-03 19:20]
.
- - - - ORPHANS REMOVED - - - -

Toolbar-SITEguard - (no file)
HKCU-RunOnce-CheckNetworkConnection - C:\Program Files\Support.com\providerComcast\desktopdoctor.exe
HKLM-Run-lphc1s1j0egd1 - C:\WINDOWS\system32\lphc1s1j0egd1.exe
HKLM-Run-sysrest32.exe - C:\WINDOWS\system32\sysrest32.exe


.
------- Supplementary Scan -------
.
FireFox -: Profile - C:\Documents and Settings\Jay\Application Data\Mozilla\Firefox\Profiles\smzi9ca5.default\
FireFox -: prefs.js - STARTUP.HOMEPAGE - hxxp://www.comcast.net/
.

**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-08-25 09:09:39
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\8e142acf]
"ImagePath"="\SystemRoot\System32\drivers\8e142acf.sys"
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\lxcfcoms.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2008-08-25 9:18:12 - machine was rebooted
ComboFix-quarantined-files.txt 2008-08-25 13:18:08

Pre-Run: 12,633,309,184 bytes free
Post-Run: 14,187,646,976 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

215 --- E O F --- 2008-08-25 01:16:04


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:20:40 AM, on 8/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\lxcfcoms.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SITEguard BHO - {1827766b-9f49-4854-8034-f6ee26fcb1ec} - C:\Program Files\STOPzilla!\SZSG.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: STOPzilla Browser Helper Object - {e3215f20-3212-11d6-9f8b-00d0b743919d} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\SZSG.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [LXCFCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCFtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\Pinnacle\PPE\PPE.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [lphc1s1j0egd1] C:\WINDOWS\system32\lphc1s1j0egd1.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Somefox] C:\DOCUME~1\Jay\LOCALS~1\Temp\4E.tmp.exe
O4 - HKCU\..\RunOnce: [CheckNetworkConnection] "C:\Program Files\Support.com\providerComcast\desktopdoctor.exe" /flow /flow=diagnosenetwork /trayclick=true /haveconfirmedwiring=true /haverenewed=true /haverestartedmodem=true /onrestart=true /havehealed=true /issuenumber=0bf49bc3-6705-401c-af07-05d029142e32
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O8 - Extra context menu item: &Search - ?p=ZJ
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.onlinegis.net/download/MgVie ... axctrl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 5437514484
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.29.11/ttinst.cab
O16 - DPF: {CC32D4D8-2A0B-4CEB-B105-C9B968379105} (CGameManagerCtrl Object) - https://disney.go.com/games/downloads/g ... anager.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxcf_device - - C:\WINDOWS\system32\lxcfcoms.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe

--
End of file - 8942 bytes
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Re: AV 2008 issues

Unread postby Shaba » August 25th, 2008, 9:41 am

Please click this link-->Jotti

Copy/paste the first file on the list into the white Upload a file box and click Submit/Send (depends on which one you are using Jotti or VirusTotal).

C:\WINDOWS\system32\drivers\8e142acf.sys

Please post back the results of the scan in your next post.

If Jotti is busy, try the same at Virustotal: http://www.virustotal.com/
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Re: AV 2008 issues

Unread postby preacherman » August 25th, 2008, 5:39 pm

This is the message that I received:

The file you uploaded is 0 bytes. It is very likely a firewall or a piece of malware is prohibiting you from uploading this file
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Re: AV 2008 issues

Unread postby Shaba » August 26th, 2008, 3:25 am

Then you can attempt to copy that file to another folder and try again, please.
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Re: AV 2008 issues

Unread postby preacherman » August 26th, 2008, 3:55 pm

I get an error message every time I try to copy that file. I have also tried a shortcut link to no avail. Any suggestions? My PC is running better though :cyclopsani:
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Re: AV 2008 issues

Unread postby Shaba » August 27th, 2008, 1:23 am

Thanks for the info.

* Download GMER from
here:
Unzip it and start GMER.exe
Click the rootkit-tab and click scan.

Once done, click the Copy button.
This will copy the results to clipboard.
Paste the results in your next reply.
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Re: AV 2008 issues

Unread postby preacherman » August 28th, 2008, 12:38 am

Here are the results: Thanks!!!!!

GMER 1.0.14.14536 - http://www.gmer.net
Rootkit scan 2008-08-28 00:37:21
Windows 5.1.2600 Service Pack 2


---- System - GMER 1.0.14 ----

SSDT \SystemRoot\System32\drivers\8e142acf.sys ZwCreateEvent [0xF872F3BF] <-- ROOTKIT !!!
SSDT \SystemRoot\System32\drivers\8e142acf.sys ZwCreateKey [0xF872D585] <-- ROOTKIT !!!
SSDT \SystemRoot\System32\drivers\8e142acf.sys ZwOpenKey [0xF872D639] <-- ROOTKIT !!!

---- Kernel code sections - GMER 1.0.14 ----

? Combo-Fix.sys The system cannot find the file specified. !
? C:\WINDOWS\System32\drivers\8e142acf.sys The system cannot find the file specified.
? C:\ComboFix\catchme.sys The system cannot find the path specified. !
? C:\WINDOWS\system32\Drivers\PROCEXP90.SYS The system cannot find the file specified. !

---- User code sections - GMER 1.0.14 ----

.text C:\Program Files\MalwareRemovalBot\MalwareRemovalBot.exe[368] WS2_32.dll!getaddrinfo 71AB2A6F 5 Bytes JMP 039355A0 C:\Program Files\Common Files\iS3\Anti-Spyware\SGPRXY.DLL (STOPzilla Support Library/iS3, Inc.)
.text C:\Program Files\MalwareRemovalBot\MalwareRemovalBot.exe[368] WS2_32.dll!gethostbyname 71AB4FD4 5 Bytes JMP 039352B0 C:\Program Files\Common Files\iS3\Anti-Spyware\SGPRXY.DLL (STOPzilla Support Library/iS3, Inc.)
.text C:\Program Files\Mozilla Firefox\firefox.exe[1064] WS2_32.dll!getaddrinfo 71AB2A6F 5 Bytes JMP 013C55A0 C:\Program Files\Common Files\iS3\Anti-Spyware\SGPRXY.DLL (STOPzilla Support Library/iS3, Inc.)
.text C:\Program Files\Mozilla Firefox\firefox.exe[1064] WS2_32.dll!gethostbyname 71AB4FD4 5 Bytes JMP 013C52B0 C:\Program Files\Common Files\iS3\Anti-Spyware\SGPRXY.DLL (STOPzilla Support Library/iS3, Inc.)
.text C:\WINDOWS\explorer.exe[2316] WS2_32.dll!getaddrinfo 71AB2A6F 5 Bytes JMP 051355A0 C:\Program Files\Common Files\iS3\Anti-Spyware\SGPRXY.DLL (STOPzilla Support Library/iS3, Inc.)
.text C:\WINDOWS\explorer.exe[2316] WS2_32.dll!gethostbyname 71AB4FD4 5 Bytes JMP 051352B0 C:\Program Files\Common Files\iS3\Anti-Spyware\SGPRXY.DLL (STOPzilla Support Library/iS3, Inc.)
.text C:\WINDOWS\System32\alg.exe[2620] WS2_32.dll!getaddrinfo 71AB2A6F 5 Bytes JMP 007F55A0 C:\Program Files\Common Files\iS3\Anti-Spyware\SGPRXY.DLL (STOPzilla Support Library/iS3, Inc.)
.text C:\WINDOWS\System32\alg.exe[2620] WS2_32.dll!gethostbyname 71AB4FD4 5 Bytes JMP 007F52B0 C:\Program Files\Common Files\iS3\Anti-Spyware\SGPRXY.DLL (STOPzilla Support Library/iS3, Inc.)

---- Devices - GMER 1.0.14 ----

Device \FileSystem\Ntfs \Ntfs 8e142acf.sys

AttachedDevice \FileSystem\Ntfs \Ntfs avg7rsw.sys (AVG Resident Shield Unload Helper/GRISOFT, s.r.o.)

Device \Driver\Tcpip \Device\Ip avgtdi.sys (AVG Network connection watcher/GRISOFT, s.r.o.)
Device \Driver\Tcpip \Device\Tcp avgtdi.sys (AVG Network connection watcher/GRISOFT, s.r.o.)
Device \Driver\Tcpip \Device\Udp avgtdi.sys (AVG Network connection watcher/GRISOFT, s.r.o.)
Device \Driver\Tcpip \Device\RawIp avgtdi.sys (AVG Network connection watcher/GRISOFT, s.r.o.)
Device \Driver\Tcpip \Device\IPMULTICAST avgtdi.sys (AVG Network connection watcher/GRISOFT, s.r.o.)

---- Services - GMER 1.0.14 ----

Service C:\WINDOWS\System32\drivers\8e142acf.sys (*** hidden *** ) [SYSTEM] 8e142acf <-- ROOTKIT !!!

---- Registry - GMER 1.0.14 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\8e142acf@ImagePath \SystemRoot\System32\drivers\8e142acf.sys
Reg HKLM\SYSTEM\CurrentControlSet\Services\8e142acf@Type 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\8e142acf@Start 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\8e142acf@ErrorControl 1
Reg HKLM\SYSTEM\ControlSet003\Services\8e142acf@ImagePath \SystemRoot\System32\drivers\8e142acf.sys
Reg HKLM\SYSTEM\ControlSet003\Services\8e142acf@Type 1
Reg HKLM\SYSTEM\ControlSet003\Services\8e142acf@Start 1
Reg HKLM\SYSTEM\ControlSet003\Services\8e142acf@ErrorControl 1

---- EOF - GMER 1.0.14 ----
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Re: AV 2008 issues

Unread postby Shaba » August 28th, 2008, 4:11 am

Run gmer.exe
Click the tab called Processes and click the Safe... button. The computer will reboot and the Gmer screen will open.
Click Files... and browse to the following file:
C:\WINDOWS\System32\drivers\8e142acf.sys
Now click Delete

Now click the Services tab. Click the entries in red one by one with your right mouse button and click Delete... Answer Yes to all the warning windows.
When you've removed all the Service entries in red, reboot your computer.

Re-run gmer and post back a fresh gmer log, please.
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Re: AV 2008 issues

Unread postby preacherman » August 28th, 2008, 4:37 pm

Here are the results!!

GMER 1.0.14.14536 - http://www.gmer.net
Rootkit scan 2008-08-28 16:36:45
Windows 5.1.2600 Service Pack 2


---- User code sections - GMER 1.0.14 ----

.text C:\Program Files\MalwareRemovalBot\MalwareRemovalBot.exe[1132] WS2_32.dll!getaddrinfo 71AB2A6F 5 Bytes JMP 03AF55A0 C:\Program Files\Common Files\iS3\Anti-Spyware\SGPRXY.DLL (STOPzilla Support Library/iS3, Inc.)
.text C:\Program Files\MalwareRemovalBot\MalwareRemovalBot.exe[1132] WS2_32.dll!gethostbyname 71AB4FD4 5 Bytes JMP 03AF52B0 C:\Program Files\Common Files\iS3\Anti-Spyware\SGPRXY.DLL (STOPzilla Support Library/iS3, Inc.)
.text C:\WINDOWS\System32\svchost.exe[1260] WS2_32.dll!getaddrinfo 71AB2A6F 5 Bytes JMP 009455A0 C:\Program Files\Common Files\iS3\Anti-Spyware\SGPRXY.DLL (STOPzilla Support Library/iS3, Inc.)
.text C:\WINDOWS\System32\svchost.exe[1260] WS2_32.dll!gethostbyname 71AB4FD4 5 Bytes JMP 009452B0 C:\Program Files\Common Files\iS3\Anti-Spyware\SGPRXY.DLL (STOPzilla Support Library/iS3, Inc.)
.text C:\WINDOWS\System32\alg.exe[3100] WS2_32.dll!getaddrinfo 71AB2A6F 5 Bytes JMP 007F55A0 C:\Program Files\Common Files\iS3\Anti-Spyware\SGPRXY.DLL (STOPzilla Support Library/iS3, Inc.)
.text C:\WINDOWS\System32\alg.exe[3100] WS2_32.dll!gethostbyname 71AB4FD4 5 Bytes JMP 007F52B0 C:\Program Files\Common Files\iS3\Anti-Spyware\SGPRXY.DLL (STOPzilla Support Library/iS3, Inc.)
.text C:\Program Files\Mozilla Firefox\firefox.exe[3884] WS2_32.dll!getaddrinfo 71AB2A6F 5 Bytes JMP 013C55A0 C:\Program Files\Common Files\iS3\Anti-Spyware\SGPRXY.DLL (STOPzilla Support Library/iS3, Inc.)
.text C:\Program Files\Mozilla Firefox\firefox.exe[3884] WS2_32.dll!gethostbyname 71AB4FD4 5 Bytes JMP 013C52B0 C:\Program Files\Common Files\iS3\Anti-Spyware\SGPRXY.DLL (STOPzilla Support Library/iS3, Inc.)

---- Devices - GMER 1.0.14 ----

AttachedDevice \FileSystem\Ntfs \Ntfs avg7rsw.sys (AVG Resident Shield Unload Helper/GRISOFT, s.r.o.)

Device \Driver\Tcpip \Device\Ip avgtdi.sys (AVG Network connection watcher/GRISOFT, s.r.o.)
Device \Driver\Tcpip \Device\Tcp avgtdi.sys (AVG Network connection watcher/GRISOFT, s.r.o.)
Device \Driver\Tcpip \Device\Udp avgtdi.sys (AVG Network connection watcher/GRISOFT, s.r.o.)
Device \Driver\Tcpip \Device\RawIp avgtdi.sys (AVG Network connection watcher/GRISOFT, s.r.o.)
Device \Driver\Tcpip \Device\IPMULTICAST avgtdi.sys (AVG Network connection watcher/GRISOFT, s.r.o.)

---- EOF - GMER 1.0.14 ----
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Re: AV 2008 issues

Unread postby Shaba » August 29th, 2008, 3:40 am

We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:

1. Run Spybot-S&D in Advanced Mode.
2. If it is not already set to do this Go to the Mode menu select "Advanced Mode"
3. On the left hand side, Click on Tools
4. Then click on the Resident Icon in the List
5. Uncheck "Resident TeaTimer" and OK any prompts.
6. Restart your computer.

Open HijackThis, click do a system scan only and checkmark this:

O4 - HKLM\..\Run: [lphc1s1j0egd1] C:\WINDOWS\system32\lphc1s1j0egd1.exe

Close all windows including browser and press fix checked.

Reboot.

Please make sure that all programs are closed when installing Java.

  1. Click here to visit Java's website.
  2. Scroll down to Java Runtime Environment (JRE) 6 Update 7. Click on Download.
  3. Select Windows from the drop-down list for Platform.
  4. Select Multi-language from the drop-down list for Language.
  5. Check (tick) I agree to the Java SE Runtime Environment 6 License Agreement box and click on Continue.
  6. Click on jre-6u7-windows-i586-p.exe link to download it and save this to a convenient location.
  7. Double click on jre-6u7-windows-i586-p.exe to install Java.
  8. After the Java installation has finished, please go to Kaspersky website and perform an online antivirus scan.
  9. Read through the requirements and privacy statement and click on Accept button.
  10. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  11. When the downloads have finished, click on Settings.
  12. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
  13. Click on My Computer under Scan.
  14. Once the scan is complete, it will display the results. Click on View Scan Report.
  15. You will see a list of infected items there. Click on Save Report As....
  16. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  17. Please post this log in your next reply along with a fresh HijackThis log.
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Re: AV 2008 issues

Unread postby preacherman » September 1st, 2008, 1:07 pm

Sorry for the delay.Out of town! Here are the results

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Monday, September 1, 2008
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Monday, September 01, 2008 15:37:42
Records in database: 1173783
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Files scanned: 134362
Threat name: 4
Infected objects: 4
Suspicious objects: 0
Duration of the scan: 01:53:42


File name / Threat name / Threats count
C:\Documents and Settings\Jay\Desktop\wmcodec_update(2).exe Infected: Trojan-Downloader.Win32.Small.abtz 1
C:\Documents and Settings\Jay\Desktop\wmcodec_update.exe Infected: Trojan-Downloader.Win32.Small.abqn 1
C:\Documents and Settings\Jay\Desktop\wmcodec_update.exe Infected: Trojan-Downloader.Win32.Small.acda 1
C:\Old Drive\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\068229F9.htm Infected: Exploit.HTML.Mht 1

The selected area was scanned.






Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:01:45 PM, on 9/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\lxcfcoms.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SITEguard BHO - {1827766b-9f49-4854-8034-f6ee26fcb1ec} - C:\Program Files\STOPzilla!\SZSG.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: STOPzilla Browser Helper Object - {e3215f20-3212-11d6-9f8b-00d0b743919d} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\SZSG.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [LXCFCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCFtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Somefox] C:\DOCUME~1\Jay\LOCALS~1\Temp\4E.tmp.exe
O4 - HKCU\..\Run: [MalwareRemovalBot] C:\Program Files\MalwareRemovalBot\MalwareRemovalBot.exe -boot
O4 - HKCU\..\RunOnce: [CheckNetworkConnection] "C:\Program Files\Support.com\providerComcast\desktopdoctor.exe" /flow /flow=diagnosenetwork /trayclick=true /haveconfirmedwiring=true /haverenewed=true /haverestartedmodem=true /onrestart=true /havehealed=true /issuenumber=0bf49bc3-6705-401c-af07-05d029142e32
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O8 - Extra context menu item: &Search - ?p=ZJ
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.onlinegis.net/download/MgVie ... axctrl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 5437514484
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.29.11/ttinst.cab
O16 - DPF: {CC32D4D8-2A0B-4CEB-B105-C9B968379105} (CGameManagerCtrl Object) - https://disney.go.com/games/downloads/g ... anager.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxcf_device - - C:\WINDOWS\system32\lxcfcoms.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe

--
End of file - 9645 bytes
preacherman
Active Member
 
Posts: 10
Joined: August 21st, 2008, 9:44 pm
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