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Very Slow Laptop

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Very Slow Laptop

Unread postby Mal-function » August 14th, 2008, 10:50 am

Hi all.
My laptop has become very slow without no reason. I didnt mess with ANY settings before it happened. I have also scanned the laptop with AVG Anti-virus, Avira Anti-virus, Spybot search and destroy, Malwarebytes Anti-Malware, Windows Defender, Windows Malicious Removal Tool, Ad-aware, just to name a few (now they are uninstalled). Some of them found malware/trojans and removed it, but it didnt fix the problem - its still very slow. Recently i checked the Task Manager and found out that svchost.exe process was taking around 90mb, using 100 percent CPU. I went to Services and disabled Automatic Updates and BITS (which is needed by automatic updates). Since then svchost is stable 39mb (its only 20mb on my double more powerful pc). I see some improvement in computer speed, but its still slow. I'm not sure if my laptop is infected with malware or no, because i scanned for it and removed all that could be found. Maybe I should disable some services, processes, or uninstal programs? Please help me out :)

BTW: On My Computer-Advanced-Performance settings- I adjusted it all for best performance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:32:25, on 2008.08.14
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20733)
Boot mode: Normal

Running processes:
C:\Program Files\Option\GlobeTrotter Mobility Manager\GlobeTrotter Mobility Manager.exe
C:\Program Files\Option\GlobeTrotter Mobility Manager\VirtualWirelessDevice.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'Default user')
O4 - Global Startup: GlobeTrotter Mobility Manager.lnk = C:\Program Files\Option\GlobeTrotter Mobility Manager\GlobeTrotter Mobility Manager.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: KZod - {10954C80-4F0F-11d3-B17C-00C0DFE39333} - C:\Program Files\KZod\KZod.exe
O9 - Extra 'Tools' menuitem: KZod - {10954C80-4F0F-11d3-B17C-00C0DFE39333} - C:\Program Files\KZod\KZod.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{E95E2B48-5577-4CD3-BC06-C14D66AC58D8}: NameServer =

End of file - 4529 bytes

Globetrotter allows me to connect to internet with my Option GlobeTrotter 3G+ card, I assume its safe (in case you dont know what Globetrotter is).
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Re: Very Slow Laptop

Unread postby chryssi2001 » August 21st, 2008, 3:48 am

Hello Mal-function,

I apologise for the delay, the forum is busy.

If you still need help, post a new HijackThis log.

Be sure you let HijackThis finish scanning and then post the report.
The old one you posted was up to 017 line.

It should end at 023 lines. ;)
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Re: Very Slow Laptop

Unread postby NonSuch » August 25th, 2008, 5:54 pm

Due to lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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