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Virtumonde need help plz

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Re: Virtumonde need help plz

Unread postby eaturpasta » August 14th, 2008, 3:57 pm

How will I know the virus is gone?
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Re: Virtumonde need help plz

Unread postby suebaby41 » August 14th, 2008, 4:12 pm

Wipe Vista in two steps

The one below has pictures for each step.

Windows Vista Home Premium Install guide step by step

Be sure to select the option to do a custom clean install during the installation process. If there is a selection to reformat, choose that one.

Reformatting will give you a clean computer.


If you followed the instructions in the last post, your computer is clean. You do have to check for updates and reinstall your programs.

Reformatting or reinstalling your Vista program wipes out all the old data on your hard disk drive and installs a clean version of Vista without malware.

Before you get back online, make sure you reinstall your antivirus and firewall programs.
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Re: Virtumonde need help plz

Unread postby eaturpasta » August 14th, 2008, 6:58 pm

thank you for your help. I am back up and running. I appreciate the service this forum provides!
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Re: Virtumonde need help plz

Unread postby suebaby41 » August 14th, 2008, 7:36 pm

You are welcome. I am glad we could help.

Your log appears to be clean. Please advise me of any problems you still have.

Tools Downloaded To Clean Your Computer

I asked you to install some tools. Whether or not you need to keep these programs must be decided by you. If you choose to uninstall them, follow these directions:
  1. Click Start > Control Panel.
  2. In Control Panel, double-click Add or Remove Programs.
  3. In Add or Remove Programs, highlight the program, click Remove.
  4. Close the Add or Remove Programs and the Control Panel windows.
Optional Tools:
  1. Ad-Aware 2007/2008 scans, detects, and removes spyware on your computer.
  2. CCleaner is a tool for cleaning temporary files stored on your computer which may help improve performance.
  3. HijackThis may be uninstalled; however, if you should ever encounter another problem and seek help in this forum or others like it, you will need to download this application.
Restore the default settings for files/folders.

To restore the default settings for files/folder in Windows Vista, please follow these steps:
  • Close all programs so that you are at your desktop.
  • Click on the Start button. This is the small round button with the Windows flag in the lower left corner.
  • Click on the Control Panel menu option.
  • When the Control Panel opens, you can either be in Classic View or Control Panel Home View:
    If you are in the Classic View, do the following:
    • Double-click on the Windows Vista icon.
    • Click on the View tab.
    • Go to step 5.
    If you are in the Control Panel Home View, do the following:
    • Click on the Appearance and Personalization link.
    • Click on Show Hidden Files or Folders.
    • Go to step 5.
  • Under the Hidden files and folders section, select the radio button labeled Show hidden files and folders.
  • Click on check box labeled Hide extensions for known file types to remove the check mark.
  • Click on the check box labeled Hide protected operating system files to remove the check mark.
  • Press the Apply button and then the OK button.
  • Now Windows Vista is configured to Hide extensions for known file types and Hide protected operating system files
Please take the time to read the "Steps To Keep Your Computer Clean And Secure" below.

Steps To Keep Your Computer Clean And Secure:

Please follow these simple steps in order to keep your computer clean and secure:
  1. Disable and Enable System Restore. After cleaning, you will need to disable the System Restore function For Windows Vista. Files placed in the System volume information folder are source files for the System Restore function. The System Restore feature was introduced in Windows XP and it is also included in Windows Vista. Files that were healed were moved in their original INFECTED state into this folder and it is necessary to DELETE them by following these steps:
    To disable the System Restore feature:
    • Close all open programs.
    • Click on the Start button to open your Start Menu.
    • Click on the Control Panel menu option.
    • Click on the System and Maintenance menu option.
    • Click on the System menu option.
    • Click on System Protection in the left-hand task list.
    • Uncheck the check boxes next to each hard drive listed under the Create restore points automatically on the selected disks: section.
    • Press the Apply button and then the OK button.
    To enable System Restore do the following:
    • Click on the Startbutton to open your Start Menu.
    • Click on the Control Panel menu option.
    • Click on the System and Maintenance menu option.
    • Click on the Systemmenu option.
    • Click on System Protection in the left-hand task list.
    • Put a check mark in the check boxes next to each hard drive listed under the Create restore points automatically on the selected disks: section.
    • Press the Apply button and then the OK button.
    • System Restore is now enabled on your computer.
    • You can find instructions on how to disable and enable System Restore in the Windows Vista System Restore Guide .
  2. Make your Internet Explorer more secure: This can be done by following these simple instructions:
    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub frames across different domains to Prompt
    5. When all these settings have been made, click on the OK button.
    6. If it asks you if you want to save the settings, press the Yes button.
    7. Next press the Apply button and then the OK to exit the Internet Properties page.
  3. Use a Firewall: - I cannot stress how important it is that you use a Firewall on your computer.  Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
    Computer Safety On line - Software Firewalls. For more information about firewalls, and why a two-way firewall is better than the Windows XP one-way firewall, please read Understanding and Using Firewalls.
  4. Use An Antivirus Software and Keep It Updated: - It is very important that your computer has an antivirus software running on your machine.  This alone can save you a lot of trouble with malware in the future.  It is imperative that you update your antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software, then it will not be able to catch any of the new variants that may come out. For an article on antivirus programs and a listing of some available ones see the link below:
    Computer Safety On line - Anti-Virus
  5. Visit Microsoft's Windows Update Site Frequently: It is important that you visit Microsoft Windows Update regularly. This will ensure your computer has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  6. You should scan your computer with Spybot S&D on a regular basis just as you would an anti- virus software. A tutorial on installing & using this product can be found here:
    Using Spybot - Search & Destroy to remove Spyware from Your Computer
  7. You should scan your computer with Ad-Aware 2007/2008 as well as Spybot S&D and your anti-virus program on a regular basis. A tutorial on installing & using this product can be found here:
    Ad-Aware 2007/2008.
  8. Install SpywareBlaster: SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. An article on anti-malware products with links for this program and others can be found here:
    Computer Safety on line Anti Malware
  9. Use the hosts file: Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate web pages. We can customize a hosts file so that it blocks certain web pages. However, it can slow down certain computers. This is why using a hosts file is optional. Download mvps hosts file Make sure you read the instructions on how to install the hosts file. There is a good tutorial HERE If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. Click the start button on the task bar at the bottom of your screen
    2. Click run
    3. In the dialog box, type services.msc
    4. hit enter, then locate dns client
    5. Highlight it, then doubleclick it.
    6. On the dropdown box, change the setting from automatic to manual.
    7. Click OK.
  10. Use an alternative instant messenger program:.Trillian and Miranda IM These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
  11. Please read Tony Klein's excellent article: How I got Infected in the First Place
  12. Please read Understanding Spyware, Browser Hijackers, and Dialers
  13. Please read Simple and easy ways to keep your computer safe and secure on the Internet.
  14. If you are using Internet Explorer, please consider using an alternate browser: Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built in popup blocker (as an added benefit!) that I have ever seen.
    Another good browser is Opera . Opera 9 comes loaded with the tools to keep you productive and safe. Try it today, it's absolutely free. Some of the Opera features are: Customization, BitTorrent, Content blocker, Add your favorite search engines, Thumbnail preview of tabs, Widgets, Transfer manager, Tabbed browsing, Password manager, Sessions (You can save a collection of open tabs as a session, for later retrieval, or start with the pages you had open when Opera was last closed.), Keyboard Shortcuts, Cookie control, a multitude of languages, Validate code, Toggle graphics and style sheets, and Special features such as Full-screen mode, Kiosk mode.
  15. Update all these programs regularly: Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
  16. If your computer was infected by a website, a program, IM, MSN, or p2p, check this site because it is Time To Fight Back.
Follow these steps and your potential for being infected again will reduce dramatically.
Good luck!
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Re: Virtumonde need help plz

Unread postby random/random » August 15th, 2008, 3:23 pm

eaturpasta this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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