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Antivirus xp 2008 problems

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Antivirus xp 2008 problems

Unread postby dalesmith » August 10th, 2008, 6:39 pm

hello, after long searching across the internet i have been passed over to your website.
The problem started when my son tried to watch a film online.
My desktop background is a constant warning message and cannot be changed. i have tried a few malware programmes but none have successfully worked.

i have downloaded you programme and have followed the steps so far. here is the log:
Any help will be a great help.
thank you
Dale


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:35:07, on 10/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\rhcju9j0et4e\rhcju9j0et4e.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\pphcnu9j0et4e.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [Reminder] C:\Windows\CREATOR\Remind_XP.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SMrhcju9j0et4e] C:\Program Files\rhcju9j0et4e\rhcju9j0et4e.exe
O4 - HKLM\..\Run: [C:\WINDOWS\system32\kdejf.exe] C:\WINDOWS\system32\kdejf.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=64&bd=pavilion&pf=laptop
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 10751 bytes
dalesmith
Active Member
 
Posts: 4
Joined: August 10th, 2008, 6:31 pm
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Re: Antivirus xp 2008 problems

Unread postby jpshortstuff » August 11th, 2008, 8:29 am

Hi, and Welcome to Malware Removal :)

My name is jpshortstuff. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

As I am still training, my posts to you will be checked by an Expert member. This will ensure that all advice and instructions I give you are accurate and safe. This may mean that my replies may take a little longer.

jpshortstuff
User avatar
jpshortstuff
WTT Malware Team
WTT Malware Team
 
Posts: 973
Joined: May 1st, 2007, 12:56 pm

Re: Antivirus xp 2008 problems

Unread postby dalesmith » August 11th, 2008, 11:35 am

hello jpshortstuff

thank you very much, any help would be great.
i happy to wait as long as it takes.

once again thank you very much.
Dale
dalesmith
Active Member
 
Posts: 4
Joined: August 10th, 2008, 6:31 pm

Re: Antivirus xp 2008 problems

Unread postby jpshortstuff » August 12th, 2008, 5:58 am

Hi

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location.
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Post that log back here.

Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
  1. Close all applications and windows.
  2. Double-click on dss.exe to run it, and follow the prompts.
  3. When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
  4. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt in your reply.

Thanks.
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jpshortstuff
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Posts: 973
Joined: May 1st, 2007, 12:56 pm

Re: Antivirus xp 2008 problems

Unread postby dalesmith » August 12th, 2008, 7:27 pm

hello jpshortstuff

mbam

Malwarebytes' Anti-Malware 1.24
Database version: 1045
Windows 5.1.2600 Service Pack 2

00:03:10 13/08/2008
mbam-log-8-13-2008 (00-03-10).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 116436
Time elapsed: 42 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 44
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\rhcju9j0et4e (Rogue.Multiple) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogOff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\Guest\Application Data\rhcju9j0et4e (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Guest\Application Data\rhcju9j0et4e\Quarantine (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Guest\Application Data\rhcju9j0et4e\Quarantine\Autorun (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Guest\Application Data\rhcju9j0et4e\Quarantine\Autorun\HKCU (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Guest\Application Data\rhcju9j0et4e\Quarantine\Autorun\HKCU\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Guest\Application Data\rhcju9j0et4e\Quarantine\Autorun\HKLM (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Guest\Application Data\rhcju9j0et4e\Quarantine\Autorun\HKLM\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Guest\Application Data\rhcju9j0et4e\Quarantine\Autorun\StartMenuAllUsers (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Guest\Application Data\rhcju9j0et4e\Quarantine\Autorun\StartMenuCurrentUser (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Guest\Application Data\rhcju9j0et4e\Quarantine\BrowserObjects (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Guest\Application Data\rhcju9j0et4e\Quarantine\Packages (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\End User.YOUR-0CDC4F5844\Application Data\rhcju9j0et4e (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\End User.YOUR-0CDC4F5844\Application Data\rhcju9j0et4e\Quarantine (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\End User.YOUR-0CDC4F5844\Application Data\rhcju9j0et4e\Quarantine\Autorun (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\End User.YOUR-0CDC4F5844\Application Data\rhcju9j0et4e\Quarantine\Autorun\HKCU (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\End User.YOUR-0CDC4F5844\Application Data\rhcju9j0et4e\Quarantine\Autorun\HKCU\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\End User.YOUR-0CDC4F5844\Application Data\rhcju9j0et4e\Quarantine\Autorun\HKLM (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\End User.YOUR-0CDC4F5844\Application Data\rhcju9j0et4e\Quarantine\Autorun\HKLM\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\End User.YOUR-0CDC4F5844\Application Data\rhcju9j0et4e\Quarantine\Autorun\StartMenuAllUsers (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\End User.YOUR-0CDC4F5844\Application Data\rhcju9j0et4e\Quarantine\Autorun\StartMenuCurrentUser (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\End User.YOUR-0CDC4F5844\Application Data\rhcju9j0et4e\Quarantine\BrowserObjects (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\End User.YOUR-0CDC4F5844\Application Data\rhcju9j0et4e\Quarantine\Packages (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale1\Application Data\rhcju9j0et4e (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale1\Application Data\rhcju9j0et4e\Quarantine (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale1\Application Data\rhcju9j0et4e\Quarantine\Autorun (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale1\Application Data\rhcju9j0et4e\Quarantine\Autorun\HKCU (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale1\Application Data\rhcju9j0et4e\Quarantine\Autorun\HKCU\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale1\Application Data\rhcju9j0et4e\Quarantine\Autorun\HKLM (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale1\Application Data\rhcju9j0et4e\Quarantine\Autorun\HKLM\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale1\Application Data\rhcju9j0et4e\Quarantine\Autorun\StartMenuAllUsers (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale1\Application Data\rhcju9j0et4e\Quarantine\Autorun\StartMenuCurrentUser (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale1\Application Data\rhcju9j0et4e\Quarantine\BrowserObjects (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale1\Application Data\rhcju9j0et4e\Quarantine\Packages (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale\Application Data\rhcju9j0et4e (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale\Application Data\rhcju9j0et4e\Quarantine (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale\Application Data\rhcju9j0et4e\Quarantine\Autorun (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale\Application Data\rhcju9j0et4e\Quarantine\Autorun\HKCU (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale\Application Data\rhcju9j0et4e\Quarantine\Autorun\HKCU\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale\Application Data\rhcju9j0et4e\Quarantine\Autorun\HKLM (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale\Application Data\rhcju9j0et4e\Quarantine\Autorun\HKLM\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale\Application Data\rhcju9j0et4e\Quarantine\Autorun\StartMenuAllUsers (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale\Application Data\rhcju9j0et4e\Quarantine\Autorun\StartMenuCurrentUser (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale\Application Data\rhcju9j0et4e\Quarantine\BrowserObjects (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale\Application Data\rhcju9j0et4e\Quarantine\Packages (Rogue.Multiple) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\End User.YOUR-0CDC4F5844\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus XP 2008.lnk (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
C:\Documents and Settings\End User.YOUR-0CDC4F5844\Local Settings\Temp\.tt2.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\End User.YOUR-0CDC4F5844\Local Settings\Temp\.tt3.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\End User.YOUR-0CDC4F5844\Local Settings\Temp\.tt4.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\End User.YOUR-0CDC4F5844\Local Settings\Temp\.tt8.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\End User.YOUR-0CDC4F5844\Local Settings\Temp\.ttB.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale1\Local Settings\Temp\.tt2.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dale1\Local Settings\Temp\.tt8.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.

DSS-main
Deckard's System Scanner v20071014.68
Run by Dale on 2008-08-12 22:27:36
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 4 Restore Point(s) --
4: 2008-08-12 21:27:40 UTC - RP4 - Deckard's System Scanner Restore Point
3: 2008-08-12 18:47:18 UTC - RP3 - Software Distribution Service 3.0
2: 2008-08-11 23:11:45 UTC - RP2 - Norton Antivirus post configuration restore point
1: 2008-08-11 23:04:23 UTC - RP1 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Dale.exe) ------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:29:09, on 12/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Documents and Settings\Dale\Desktop\dss.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Dale.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [Reminder] C:\Windows\CREATOR\Remind_XP.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=64&bd=pavilion&pf=laptop
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 7990 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

S3 UIUSys (Conexant Setup API) - c:\windows\system32\drivers\uiusys.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

All services whitelisted.


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-08-12 00:11:40 546 --a------ C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - Dale.job
2008-08-12 00:08:41 456 --a------ C:\WINDOWS\Tasks\Easy Internet Sign-up.job
2008-08-03 21:18:47 554 --a------ C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - End User.job


-- Files created between 2008-07-12 and 2008-08-12 -----------------------------

2008-08-12 19:56:18 0 d-------- C:\Documents and Settings\Dale\Application Data\Malwarebytes
2008-08-12 19:47:57 0 d-------- C:\WINDOWS\system32\PreInstall
2008-08-12 00:34:25 0 d---s---- C:\Documents and Settings\Dale\UserData
2008-08-12 00:32:21 0 d-------- C:\Documents and Settings\Dale\Application Data\rhcju9j0et4e
2008-08-12 00:29:40 0 d-------- C:\WINDOWS\system32\appmgmt
2008-08-12 00:28:10 0 d-------- C:\Documents and Settings\Dale\Application Data\Sports Interactive
2008-08-12 00:27:47 0 dr-h----- C:\Documents and Settings\Dale\Application Data\SecuROM
2008-08-12 00:10:42 0 d-------- C:\WINDOWS\system32\SoftwareDistribution
2008-08-12 00:07:12 0 d---s---- C:\Documents and Settings\Dale\Temporary Internet Files
2008-08-12 00:07:12 0 d---s---- C:\Documents and Settings\Dale\History
2008-08-12 00:05:46 0 d--h----- C:\Documents and Settings\Dale\Templates
2008-08-12 00:05:46 0 dr------- C:\Documents and Settings\Dale\Start Menu
2008-08-12 00:05:46 0 dr-h----- C:\Documents and Settings\Dale\SendTo
2008-08-12 00:05:46 0 dr-h----- C:\Documents and Settings\Dale\Recent
2008-08-12 00:05:46 0 d--h----- C:\Documents and Settings\Dale\PrintHood
2008-08-12 00:05:46 1048576 --ah----- C:\Documents and Settings\Dale\NTUSER.DAT
2008-08-12 00:05:46 0 d--h----- C:\Documents and Settings\Dale\NetHood
2008-08-12 00:05:46 0 dr------- C:\Documents and Settings\Dale\My Documents
2008-08-12 00:05:46 0 d--h----- C:\Documents and Settings\Dale\Local Settings
2008-08-12 00:05:46 0 dr------- C:\Documents and Settings\Dale\Favorites
2008-08-12 00:05:46 0 d-------- C:\Documents and Settings\Dale\Desktop
2008-08-12 00:05:46 0 d---s---- C:\Documents and Settings\Dale\Cookies
2008-08-12 00:05:46 0 dr-h----- C:\Documents and Settings\Dale\Application Data
2008-08-12 00:05:46 0 d-------- C:\Documents and Settings\Dale\Application Data\Symantec
2008-08-12 00:05:46 0 d-------- C:\Documents and Settings\Dale\Application Data\Macromedia
2008-08-12 00:05:46 0 d-------- C:\Documents and Settings\Dale\Application Data\Identities
2008-08-10 23:34:45 0 d-------- C:\Program Files\Trend Micro
2008-08-10 21:32:28 0 d-------- C:\Documents and Settings\Dale1\DoctorWeb
2008-08-10 21:09:38 0 d---s---- C:\Documents and Settings\Dale1\UserData
2008-08-10 21:02:29 0 d-------- C:\Documents and Settings\Dale1\Application Data\Malwarebytes
2008-08-10 21:02:24 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-08-10 21:02:24 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-08-10 20:54:40 0 d-------- C:\Documents and Settings\Dale1\Application Data\Adobe
2008-08-10 20:49:41 0 d-------- C:\Documents and Settings\Dale1\Application Data\rhcju9j0et4e
2008-08-10 20:49:15 0 d---s---- C:\Documents and Settings\Dale1\Temporary Internet Files
2008-08-10 20:49:15 0 d---s---- C:\Documents and Settings\Dale1\History
2008-08-10 20:49:06 0 d--h----- C:\Documents and Settings\Dale1\Templates
2008-08-10 20:49:06 0 dr------- C:\Documents and Settings\Dale1\Start Menu
2008-08-10 20:49:06 0 dr-h----- C:\Documents and Settings\Dale1\SendTo
2008-08-10 20:49:06 0 dr-h----- C:\Documents and Settings\Dale1\Recent
2008-08-10 20:49:06 0 d--h----- C:\Documents and Settings\Dale1\PrintHood
2008-08-10 20:49:06 1048576 --ah----- C:\Documents and Settings\Dale1\NTUSER.DAT
2008-08-10 20:49:06 0 d--h----- C:\Documents and Settings\Dale1\NetHood
2008-08-10 20:49:06 0 dr------- C:\Documents and Settings\Dale1\My Documents
2008-08-10 20:49:06 0 d--h----- C:\Documents and Settings\Dale1\Local Settings
2008-08-10 20:49:06 0 dr------- C:\Documents and Settings\Dale1\Favorites
2008-08-10 20:49:06 0 d-------- C:\Documents and Settings\Dale1\Desktop
2008-08-10 20:49:06 0 d---s---- C:\Documents and Settings\Dale1\Cookies
2008-08-10 20:49:06 0 dr-h----- C:\Documents and Settings\Dale1\Application Data
2008-08-10 20:49:06 0 d-------- C:\Documents and Settings\Dale1\Application Data\Symantec
2008-08-10 20:49:06 0 d---s---- C:\Documents and Settings\Dale1\Application Data\Microsoft
2008-08-10 20:49:06 0 d-------- C:\Documents and Settings\Dale1\Application Data\Macromedia
2008-08-10 20:49:06 0 d-------- C:\Documents and Settings\Dale1\Application Data\Identities
2008-08-10 20:31:34 3407872 --a------ C:\Documents and Settings\End User.YOUR-0CDC4F5844\ntuser.dat
2008-08-10 20:28:18 0 d-------- C:\Documents and Settings\Guest\Application Data\rhcju9j0et4e
2008-08-10 20:15:53 0 d-------- C:\Documents and Settings\End User.YOUR-0CDC4F5844\Application Data\rhcju9j0et4e


-- Find3M Report ---------------------------------------------------------------

2008-08-12 22:28:14 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-08-12 20:25:24 0 d-------- C:\Program Files\Norton Internet Security
2008-08-12 07:41:08 0 d-------- C:\Program Files\Windows NT
2008-08-12 07:41:07 0 d-------- C:\Program Files\Windows Media Connect 2
2008-08-12 07:40:15 0 d-------- C:\Program Files\RGB
2008-08-12 07:40:13 0 d-------- C:\Program Files\Online Services
2008-08-12 07:39:44 0 d-------- C:\Program Files\NetWaiting
2008-08-12 07:39:40 0 d-------- C:\Program Files\Movie Maker
2008-08-12 07:39:39 0 d-------- C:\Program Files\Microsoft Works
2008-08-12 07:39:05 0 d-------- C:\Program Files\Messenger
2008-08-12 07:37:27 0 d-------- C:\Program Files\Google
2008-08-12 07:37:27 0 d-------- C:\Program Files\GemMaster
2008-08-12 07:37:26 0 d-------- C:\Program Files\EnglishOtto
2008-08-12 07:37:13 0 d-------- C:\Program Files\CONEXANT
2008-08-12 07:36:44 0 d-------- C:\Program Files\Common Files\SureThing Shared
2008-08-12 07:36:44 0 d-------- C:\Program Files\Common Files\Sonic Shared
2008-08-12 07:36:30 0 d-------- C:\Program Files\Common Files\LightScribe
2008-08-12 00:14:56 0 d-------- C:\Program Files\Symantec
2008-08-12 00:14:53 0 d-------- C:\Program Files\Common Files
2008-08-06 23:38:46 0 d-------- C:\Program Files\William Hill Poker


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [06/08/2005 05:56]
"hpWirelessAssistant"="C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe" [04/05/2006 06:58]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe" [11/11/2005 05:03]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [22/03/2006 21:17]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [22/03/2006 21:13]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [22/03/2006 21:17]
"MsmqIntCert"="regsvr32 /s mqrt.dll" []
"High Definition Audio Property Page Shortcut"="CHDAudPropShortcut.exe" [02/06/2006 16:02 C:\WINDOWS\system32\CHDAudPropShortcut.exe]
"ccApp"="c:\Program Files\Common Files\Symantec Shared\ccApp.exe" [11/02/2008 17:22]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [17/06/2006 06:22]
"QPService"="C:\Program Files\HP\QuickPlay\QPService.exe" [19/07/2006 15:14]
"HP Software Update"="C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe" [16/02/2005 23:11]
"QlbCtrl"="C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [19/06/2006 11:33]
"Cpqset"="C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe" [19/06/2006 10:50]
"RecGuard"="C:\Windows\SMINST\RecGuard.exe" [11/10/2005 10:23]
"Reminder"="C:\Windows\CREATOR\Remind_XP.exe" [09/02/2006 09:52]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [16/03/2006 05:00]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [23/09/2005 22:05:26]
HP Photosmart Premier Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [24/09/2005 17:39:30]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme

*Newly Created Service* - COMHOST



-- End of Deckard's System Scanner: finished at 2008-08-12 22:29:37 ------------


DSS-extra

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Professional (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Genuine Intel(R) CPU T2050 @ 1.60GHz
CPU 1: Genuine Intel(R) CPU T2050 @ 1.60GHz
Percentage of Memory in Use: 49%
Physical Memory (total/avail): 1013.98 MiB / 515.21 MiB
Pagefile Memory (total/avail): 2440.13 MiB / 2063.84 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1929.76 MiB

C: is Fixed (NTFS) - 82.86 GiB total, 66 GiB free.
D: is Fixed (FAT32) - 9.27 GiB total, 1.31 GiB free.
E: is CDROM (UDF)

\\.\PHYSICALDRIVE0 - FUJITSU MHV2100BH PL - 93.16 GiB - 3 partitions
\PARTITION0 (bootable) - Installable File System - 82.86 GiB - C:
\PARTITION1 - Unknown - 9.28 GiB - D:
\PARTITION2 - Unknown - 1027.6 MiB



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

FirstRunDisabled is set.
AntiVirusDisableNotify is set.
FirewallDisableNotify is set.

FW: Norton Internet Worm Protection v2006 (Symantec) Disabled
FW: Norton Internet Security 2006 v2006 (Symantec Corporation)
AV: Norton Internet Security 2006 v2006 (Symantec Corporation)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\WINDOWS\\system32\\mqsvc.exe"="C:\\WINDOWS\\system32\\mqsvc.exe:*:Enabled:Message Queuing"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\WINDOWS\\system32\\mqsvc.exe"="C:\\WINDOWS\\system32\\mqsvc.exe:*:Enabled:Message Queuing"
"C:\\Program Files\\AOL 9.0\\waol.exe"="C:\\Program Files\\AOL 9.0\\waol.exe:*:Enabled:AOL"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Dale\Application Data
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=DALESMITH
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Dale
LOGONSERVER=\\DALESMITH
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\Program Files\Internet Explorer;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PCTYPE=PAVILION
PLATFORM=MCD
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 14 Stepping 8, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0e08
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SonicCentral=C:\Program Files\Common Files\Sonic Shared\Sonic Central\
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Dale\LOCALS~1\Temp
TMP=C:\DOCUME~1\Dale\LOCALS~1\Temp
USERDOMAIN=DALESMITH
USERNAME=Dale
USERPROFILE=C:\Documents and Settings\Dale
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Dale (admin)
Administrator (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {AB708C9B-97C8-4AC9-899B-DBF226AC9382}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629}
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{939F8208-C8CE-4AFF-B7BA-ACEB2E74A6CB}\Setup.exe"
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Reader 7.0.5 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70500000002}
CC_ccProxyExt --> MsiExec.exe /I{2EBF25F1-F8A2-40EA-92BE-931C142A44E2}
ccCommon --> MsiExec.exe /I{1248C09A-BD6B-47F5-BF3F-CD2B700D9FCB}
ccPxyCore --> MsiExec.exe /I{30738666-9805-4926-A78F-91DA33B6C437}
Conexant HD Audio --> C:\Program Files\CONEXANT\CNXT_HDAUDIO\HXFSETUP.EXE -U -IAt8VEN5a.inf
Customer Experience Enhancement --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe /M{23012310-3E05-46A5-88A9-C6CBCABCAC79} /l1033
Easy Internet Sign-up --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe /M{8105684D-8CA6-440D-8F58-7E5FD67A499D} /l1033
GemMaster Mystic --> "C:\Program Files\GemMaster\uninstallgemmaster.exe"
HP Help and Support --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A93C4E94-1005-489D-BEAA-B873C1AA6CFC}\setup.exe" -l0x9 -removeonly
HP Imaging Device Functions 6.0 --> C:\Program Files\HP\Digital Imaging\DigitalImagingMonitor\hpzscr01.exe -datfile hpqbud01.dat
HP Photosmart Premier Software 6.0 --> C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP Quick Launch Buttons 6.10 A2 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{34D2AB40-150D-475D-AE32-BD23FB5EE355}\setup.exe" -l0x9 -removeonly uninst
HP QuickPlay 2.3 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{45D707E9-F3C4-11D9-A373-0050BAE317E1}\setup.exe" -uninstall
HP Update --> MsiExec.exe /X{BB85ED9C-AFC9-43BD-B8DC-258C3C7DF72E}
HP User Guides 0035 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BE247E71-C143-40BB-ADF2-A465DF062BAB}\Setup.exe" -l0x9 -removeonly
HP Wireless Assistant 2.00 G2 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{4302B2DD-D958-40E3-BAF3-B07FFE1978CE}\setup.exe" -l0x9 hpquninst
Intel(R) Graphics Media Accelerator Driver --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx2ID PCI\VEN_8086&DEV_27A6 PCI\VEN_8086&DEV_27A2
Intel(R) PRO Network Connections Drivers --> Prounstl.exe
J2SE Runtime Environment 5.0 Update 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150060}
LiveUpdate 3.0 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
Macromedia Flash Player 8 --> MsiExec.exe /X{6815FCDD-401D-481E-BA88-31B4754C2B46}
Macromedia Shockwave Player --> MsiExec.exe /X{838A1BC9-95CA-4880-9BE3-2A7D23600A2B}
Malwarebytes' Anti-Malware --> "C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft Works --> MsiExec.exe /I{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}
MSRedist --> MsiExec.exe /I{B7C61755-DB48-4003-948F-3D34DB8EAF69}
NetWaiting --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
Norton AntiSpam --> MsiExec.exe /I{5677563D-0CB1-485F-9E18-C5025306BB3F}
Norton AntiVirus 2006 --> MsiExec.exe /X{C6F5B6CF-609C-428E-876F-CA83176C021B}
Norton Internet Security --> MsiExec.exe /I{12E2B9E9-05B1-407d-B0FD-B5F350535125}
Norton Internet Security --> MsiExec.exe /I{3672B097-EA69-4bfe-B92F-29AE6D9D2B34}
Norton Internet Security --> MsiExec.exe /I{449F3A9E-9903-4a0d-A209-08030D45A935}
Norton Internet Security --> MsiExec.exe /I{48185814-A224-447a-81DA-71BD20580E1B}
Norton Internet Security --> MsiExec.exe /I{A93C9E60-29B6-49da-BA21-F70AC6AADE20}
Norton Internet Security --> MsiExec.exe /I{AADFE0B9-F905-4d5f-A144-0ADB2EFA747B}
Norton Internet Security --> MsiExec.exe /I{E3EFA461-EB83-4C3B-9C47-2C1D58A01555}
Norton Internet Security --> MsiExec.exe /I{E5EE9939-259F-4DE2-8023-5C49E16A4F43}
Norton Internet Security --> MsiExec.exe /I{FFB4DD53-28B7-4981-BFF0-9BD801F61095}
Norton Internet Security 2006 (Symantec Corporation) --> "C:\Program Files\Common Files\Symantec Shared\SymSetup\{A93C9E60-29B6-49da-BA21-F70AC6AADE20}.exe" /X
Norton Protection Center --> MsiExec.exe /I{82A5BF38-8461-4A5C-B2C9-24F5256D92A6}
Norton WMI Update --> MsiExec.exe /X{E85FA9A1-C241-4698-893B-DD99509B8DB0}
Norton WMI Update --> MsiExec.exe /X{F64306A5-4C32-41bb-B153-53986527FAB4}
Otto --> "C:\Program Files\EnglishOtto\uninstallotto.exe"
Soft Data Fax Modem with SmartCP --> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_5045_at8ven5m\HXFSETUP.EXE -U -IAt8VEN5m.inf
Sonic Audio Module --> MsiExec.exe /I{AB708C9B-97C8-4AC9-899B-DBF226AC9382}
Sonic Copy Module --> MsiExec.exe /I{B12665F4-4E93-4AB4-B7FC-37053B524629}
Sonic Data Module --> MsiExec.exe /I{075473F5-846A-448B-BCB3-104AA1760205}
Sonic Express Labeler --> MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Sonic MyDVD Plus --> MsiExec.exe /I{21657574-BD54-48A2-9450-EB03B2C7FC29}
Sonic Update Manager --> MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
SonicAC3Encoder --> MsiExec.exe /I{52FBAE98-D389-4281-8C14-21B4046CCB4E}
SonicMPEGEncoder --> MsiExec.exe /I{B16AF568-A644-483C-A6DA-5028CD019C8C}
SPBBC --> MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
Synaptics Pointing Device Driver --> rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
Update Rollup 2 for Windows XP Media Center Edition 2005 -->
Windows Media Connect --> "C:\WINDOWS\$NtUninstallWMCSetup$\spuninst\spuninst.exe"
Windows XP Media Center Edition 2005 KB912067 --> "C:\WINDOWS\$NtUninstallKB912067$\spuninst\spuninst.exe"
Windows XP Media Center Edition 2005 KB915381 --> "C:\WINDOWS\$NtUninstallKB915381$\spuninst\spuninst.exe"


-- Application Event Log -------------------------------------------------------

No Errors/Warnings found.


-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type99 / Warning
Event Submitted/Written: 08/12/2008 07:52:40 PM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 0018DEA3441E. The following
error occurred:
%%1223.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Event Record #/Type85 / Warning
Event Submitted/Written: 08/12/2008 07:46:53 PM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 0018DEA3441E. The following
error occurred:
%%1223.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Event Record #/Type5 / Error
Event Submitted/Written: 08/12/2008 00:06:53 AM
Event ID/Source: 7001 / Service Control Manager
Event Description:
The Message Queuing Triggers service depends on the Message Queuing service which failed to start because of the following error:
%%1075

Event Record #/Type4 / Error
Event Submitted/Written: 08/12/2008 00:06:53 AM
Event ID/Source: 7003 / Service Control Manager
Event Description:
The Message Queuing service depends on the following nonexistent service: MSDTC



-- End of Deckard's System Scanner: finished at 2008-08-12 22:29:37 ------------

once again thanks
Dale
dalesmith
Active Member
 
Posts: 4
Joined: August 10th, 2008, 6:31 pm

Re: Antivirus xp 2008 problems

Unread postby jpshortstuff » August 16th, 2008, 5:36 am

Hi

Open HijackThis. Hit Do A System Scan Only. Place a check next to the following items (if present):
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll

Close all browsers and windows except for HijackThis and click Fix Checked.


Please run DSS again and post the resulting log from that.


Please download DirLook by jpshortstuff from here.
  • Double-click DirLook.exe to run it.
  • Ensure that Show Hidden Files/Folders and BBCode Ouput are both checked.
  • Copy the content of the following codebox into the main textfield:

    Code: Select all
    C:\Program Files\William Hill Poker

  • Click the DirLook button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply. (Note: The log can also be found at C:\dl_log.txt)
Note: Scanning may take longer for large folders.


Your Java Runtime Environment is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 7.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 7, The Java SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation, Multi-language and save it to your desktop.
  • Close any programs you may have running - especially any web browsers.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u7-windowsi586.exe to install the newest version.


Please go to Kaspersky website and perform an online antivirus scan.

  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  9. Please post this log in your next reply, along with a new HijackThis log.

Also, please describe how your computer is behaving aqt the moment, listing any remaining problems.

Thanks.
User avatar
jpshortstuff
WTT Malware Team
WTT Malware Team
 
Posts: 973
Joined: May 1st, 2007, 12:56 pm

Re: Antivirus xp 2008 problems

Unread postby dalesmith » August 17th, 2008, 5:46 pm

hello Jpshortstuff

here are all my latest logs

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:44:07, on 17/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Sports Interactive\Football Manager 2008\fm.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [Reminder] C:\Windows\CREATOR\Remind_XP.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=64&bd=pavilion&pf=laptop
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 8088 bytes

Deckard's System Scanner v20071014.68
Run by Dale on 2008-08-17 16:03:41
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as Dale.exe) ------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:03:53, on 17/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\SoftwareDistribution\Download\66b1d8e81a20b4b541ab3e558f2fd638\update\update.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Symantec\LiveUpdate\AUpdate.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Documents and Settings\Dale\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Dale.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [Reminder] C:\Windows\CREATOR\Remind_XP.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=64&bd=pavilion&pf=laptop
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 8736 bytes

-- Files created between 2008-07-17 and 2008-08-17 -----------------------------

2008-08-17 15:59:47 0 d-------- C:\WINDOWS\system32\CatRoot_bak
2008-08-13 17:01:40 0 d-------- C:\Documents and Settings\Dale\Application Data\Adobe
2008-08-12 19:56:18 0 d-------- C:\Documents and Settings\Dale\Application Data\Malwarebytes
2008-08-12 19:47:57 0 d-------- C:\WINDOWS\system32\PreInstall
2008-08-12 00:34:25 0 d---s---- C:\Documents and Settings\Dale\UserData
2008-08-12 00:29:40 0 d-------- C:\WINDOWS\system32\appmgmt
2008-08-12 00:28:10 0 d-------- C:\Documents and Settings\Dale\Application Data\Sports Interactive
2008-08-12 00:27:47 0 dr-h----- C:\Documents and Settings\Dale\Application Data\SecuROM
2008-08-12 00:10:42 0 d-------- C:\WINDOWS\system32\SoftwareDistribution
2008-08-12 00:07:12 0 d---s---- C:\Documents and Settings\Dale\Temporary Internet Files
2008-08-12 00:07:12 0 d---s---- C:\Documents and Settings\Dale\History
2008-08-12 00:05:46 0 d--h----- C:\Documents and Settings\Dale\Templates
2008-08-12 00:05:46 0 dr------- C:\Documents and Settings\Dale\Start Menu
2008-08-12 00:05:46 0 dr-h----- C:\Documents and Settings\Dale\SendTo
2008-08-12 00:05:46 0 dr-h----- C:\Documents and Settings\Dale\Recent
2008-08-12 00:05:46 0 d--h----- C:\Documents and Settings\Dale\PrintHood
2008-08-12 00:05:46 1048576 --ah----- C:\Documents and Settings\Dale\NTUSER.DAT
2008-08-12 00:05:46 0 d--h----- C:\Documents and Settings\Dale\NetHood
2008-08-12 00:05:46 0 dr------- C:\Documents and Settings\Dale\My Documents
2008-08-12 00:05:46 0 d--h----- C:\Documents and Settings\Dale\Local Settings
2008-08-12 00:05:46 0 dr------- C:\Documents and Settings\Dale\Favorites
2008-08-12 00:05:46 0 d-------- C:\Documents and Settings\Dale\Desktop
2008-08-12 00:05:46 0 d---s---- C:\Documents and Settings\Dale\Cookies
2008-08-12 00:05:46 0 dr-h----- C:\Documents and Settings\Dale\Application Data
2008-08-12 00:05:46 0 d-------- C:\Documents and Settings\Dale\Application Data\Symantec
2008-08-12 00:05:46 0 d-------- C:\Documents and Settings\Dale\Application Data\Macromedia
2008-08-12 00:05:46 0 d-------- C:\Documents and Settings\Dale\Application Data\Identities
2008-08-10 23:34:45 0 d-------- C:\Program Files\Trend Micro
2008-08-10 21:32:28 0 d-------- C:\Documents and Settings\Dale1\DoctorWeb
2008-08-10 21:09:38 0 d---s---- C:\Documents and Settings\Dale1\UserData
2008-08-10 21:02:29 0 d-------- C:\Documents and Settings\Dale1\Application Data\Malwarebytes
2008-08-10 21:02:24 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-08-10 21:02:24 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-08-10 20:54:40 0 d-------- C:\Documents and Settings\Dale1\Application Data\Adobe
2008-08-10 20:49:15 0 d---s---- C:\Documents and Settings\Dale1\Temporary Internet Files
2008-08-10 20:49:15 0 d---s---- C:\Documents and Settings\Dale1\History
2008-08-10 20:49:06 0 d--h----- C:\Documents and Settings\Dale1\Templates
2008-08-10 20:49:06 0 dr------- C:\Documents and Settings\Dale1\Start Menu
2008-08-10 20:49:06 0 dr-h----- C:\Documents and Settings\Dale1\SendTo
2008-08-10 20:49:06 0 dr-h----- C:\Documents and Settings\Dale1\Recent
2008-08-10 20:49:06 0 d--h----- C:\Documents and Settings\Dale1\PrintHood
2008-08-10 20:49:06 1048576 --ah----- C:\Documents and Settings\Dale1\NTUSER.DAT
2008-08-10 20:49:06 0 d--h----- C:\Documents and Settings\Dale1\NetHood
2008-08-10 20:49:06 0 dr------- C:\Documents and Settings\Dale1\My Documents
2008-08-10 20:49:06 0 d--h----- C:\Documents and Settings\Dale1\Local Settings
2008-08-10 20:49:06 0 dr------- C:\Documents and Settings\Dale1\Favorites
2008-08-10 20:49:06 0 d-------- C:\Documents and Settings\Dale1\Desktop
2008-08-10 20:49:06 0 d---s---- C:\Documents and Settings\Dale1\Cookies
2008-08-10 20:49:06 0 dr-h----- C:\Documents and Settings\Dale1\Application Data
2008-08-10 20:49:06 0 d-------- C:\Documents and Settings\Dale1\Application Data\Symantec
2008-08-10 20:49:06 0 d---s---- C:\Documents and Settings\Dale1\Application Data\Microsoft
2008-08-10 20:49:06 0 d-------- C:\Documents and Settings\Dale1\Application Data\Macromedia
2008-08-10 20:49:06 0 d-------- C:\Documents and Settings\Dale1\Application Data\Identities
2008-08-10 20:31:34 3407872 --a------ C:\Documents and Settings\End User.YOUR-0CDC4F5844\ntuser.dat


-- Find3M Report ---------------------------------------------------------------

2008-08-15 11:15:39 0 d-------- C:\Program Files\Messenger
2008-08-15 11:02:23 0 d-------- C:\Program Files\Norton Internet Security
2008-08-14 08:10:56 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-08-12 07:41:08 0 d-------- C:\Program Files\Windows NT
2008-08-12 07:41:07 0 d-------- C:\Program Files\Windows Media Connect 2
2008-08-12 07:40:15 0 d-------- C:\Program Files\RGB
2008-08-12 07:40:13 0 d-------- C:\Program Files\Online Services
2008-08-12 07:39:44 0 d-------- C:\Program Files\NetWaiting
2008-08-12 07:39:40 0 d-------- C:\Program Files\Movie Maker
2008-08-12 07:39:39 0 d-------- C:\Program Files\Microsoft Works
2008-08-12 07:37:27 0 d-------- C:\Program Files\Google
2008-08-12 07:37:27 0 d-------- C:\Program Files\GemMaster
2008-08-12 07:37:26 0 d-------- C:\Program Files\EnglishOtto
2008-08-12 07:37:13 0 d-------- C:\Program Files\CONEXANT
2008-08-12 07:36:44 0 d-------- C:\Program Files\Common Files\SureThing Shared
2008-08-12 07:36:44 0 d-------- C:\Program Files\Common Files\Sonic Shared
2008-08-12 07:36:30 0 d-------- C:\Program Files\Common Files\LightScribe
2008-08-12 00:14:56 0 d-------- C:\Program Files\Symantec
2008-08-12 00:14:53 0 d-------- C:\Program Files\Common Files
2008-08-06 23:38:46 0 d-------- C:\Program Files\William Hill Poker


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [06/08/2005 05:56]
"hpWirelessAssistant"="C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe" [04/05/2006 06:58]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe" [11/11/2005 05:03]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [22/03/2006 21:17]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [22/03/2006 21:13]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [22/03/2006 21:17]
"High Definition Audio Property Page Shortcut"="CHDAudPropShortcut.exe" [02/06/2006 16:02 C:\WINDOWS\system32\CHDAudPropShortcut.exe]
"ccApp"="c:\Program Files\Common Files\Symantec Shared\ccApp.exe" [11/02/2008 17:22]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [17/06/2006 06:22]
"QPService"="C:\Program Files\HP\QuickPlay\QPService.exe" [19/07/2006 15:14]
"HP Software Update"="C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe" [16/02/2005 23:11]
"QlbCtrl"="C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [19/06/2006 11:33]
"Cpqset"="C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe" [19/06/2006 10:50]
"RecGuard"="C:\Windows\SMINST\RecGuard.exe" [11/10/2005 10:23]
"Reminder"="C:\Windows\CREATOR\Remind_XP.exe" [09/02/2006 09:52]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [16/03/2006 05:00]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [23/09/2005 22:05:26]
HP Photosmart Premier Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [24/09/2005 17:39:30]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

*Newly Created Service* - COMHOST



-- End of Deckard's System Scanner: finished at 2008-08-17 16:04:16 ------------


--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Sunday, August 17, 2008
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Sunday, August 17, 2008 12:35:35
Records in database: 1101821
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Files scanned: 93634
Threat name: 5
Infected objects: 5
Suspicious objects: 0
Duration of the scan: 02:30:36


File name / Threat name / Threats count
C:\Deckard\System Scanner\20080817160338\backup\DOCUME~1\Dale\LOCALS~1\Temp\~nsu.tmp\Au_.exe Infected: Trojan-Downloader.Win32.FraudLoad.vaxg 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\28D40376.htm Infected: Trojan-Downloader.HTML.Agent.is 1
C:\Documents and Settings\End User.YOUR-0CDC4F5844\Desktop\pkrinstall.exe Infected: not-a-virus:Monitor.Win32.PKRPoker.a 1
C:\Program Files\EasyBits\KidsReady\Setup.exe Infected: Trojan.Win32.KillWin.iy 1
C:\Program Files\Online Services\BTYahoo\HPPre05.msi Infected: not-a-virus:Dialer.Win32.BT.g 1

The selected area was scanned.

as for my system, the internet is running slightly slower i no the antivirus xp is still on my pc but since i have restored my laptop it does not pop up. but still its there.

once again thank you
dalesmith
Active Member
 
Posts: 4
Joined: August 10th, 2008, 6:31 pm

Re: Antivirus xp 2008 problems

Unread postby jpshortstuff » August 18th, 2008, 2:33 pm

Hi

Please download DirLook by jpshortstuff from here.
  • Double-click DirLook.exe to run it.
  • Ensure that Show Hidden Files/Folders and BBCode Ouput are both checked.
  • Copy the content of the following codebox into the main textfield:

    Code: Select all
    C:\Program Files\William Hill Poker
    C:\WINDOWS\system32\CatRoot_bak

  • Click the DirLook button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply. (Note: The log can also be found at C:\dl_log.txt)
Note: Scanning may take longer for large folders.


Please Right Click your Start button, and click Explore.
Next, locate and delete the following files and folders (if present):

Files:
C:\Documents and Settings\End User.YOUR-0CDC4F5844\Desktop\pkrinstall.exe <<FILE
C:\Program Files\EasyBits\KidsReady\Setup.exe <<FILE

If any of them aren't there then don't worry, but if you have a problem deleting one of them then please let me know.


Please reboot and then post a new HijackThis log after completing these steps.

Hows the computer running now? What signs of Anti-virus XP 2008 are still present?

Thanks.
User avatar
jpshortstuff
WTT Malware Team
WTT Malware Team
 
Posts: 973
Joined: May 1st, 2007, 12:56 pm

Re: Antivirus xp 2008 problems

Unread postby jpshortstuff » August 21st, 2008, 1:28 pm

Hi, are you still after help here?
User avatar
jpshortstuff
WTT Malware Team
WTT Malware Team
 
Posts: 973
Joined: May 1st, 2007, 12:56 pm

Re: Antivirus xp 2008 problems

Unread postby NonSuch » August 25th, 2008, 2:12 am

Due to lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
NonSuch
Administrator
Administrator
 
Posts: 27305
Joined: February 23rd, 2005, 7:08 am
Location: California
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