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Please... help. Hijacker, and more.

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Please... help. Hijacker, and more.

Unread postby SheenaJ » August 9th, 2008, 3:30 pm

Hi everyone,

Well... was visiting last weekend and this week I was horrified to see that when I logged on there were HORDES of viruses, pop-ups and IE toolbars all over the place.

I've managed to clean away most of it, but there are still some things lingering that I can't get rid of. One is the internetsearchservice.com, when I try and use the search bar in Firefox. The other is my IE is getting hijacked by an about:blank page.

And suggestions are greatly appreciated!! Thanks in advance!
-Sheena

Logfile of HijackThis v1.99.1
Scan saved at 12:27:27 PM, on 8/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\Ati2evxx.exe
E:\WINDOWS\system32\svchost.exe
E:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Bonjour\mDNSResponder.exe
E:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
E:\Program Files\Eset\nod32krn.exe
E:\WINDOWS\system32\Tablet.exe
E:\WINDOWS\system32\wscntfy.exe
E:\WINDOWS\system32\Ati2evxx.exe
E:\WINDOWS\Explorer.EXE
E:\Program Files\STOPzilla!\STOPzilla.exe
E:\Program Files\Eset\nod32kui.exe
E:\Program Files\QuickTime\qttask.exe
E:\Program Files\Unlocker\UnlockerAssistant.exe
E:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
E:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
E:\Program Files\ATI Technologies\ATI.ACE\cli.exe
E:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
E:\Program Files\Winamp\winampa.exe
E:\WINDOWS\system32\ctfmon.exe
E:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
E:\WINDOWS\system32\svchost.exe
E:\Program Files\SEC\MagicTune 2.5\GammaTray.exe
E:\Program Files\SEC\Natural Color\NaturalColorLoad.exe
E:\WINDOWS\system32\Wtablet\TabUserW.exe
E:\Program Files\ATI Technologies\ATI.ACE\cli.exe
E:\Program Files\ATI Technologies\ATI.ACE\cli.exe
E:\Program Files\Mozilla Firefox\firefox.exe
E:\Program Files\Azureus\Azureus.exe
E:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.ca
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by SHAW Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SITEguard BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - E:\Program Files\STOPzilla!\SZSG.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - E:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - e:\program files\google\googletoolbar2.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - E:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - E:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - E:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - E:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - E:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - E:\Program Files\STOPzilla!\SZSG.dll
O4 - HKLM\..\Run: [nod32kui] "E:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [NeroFilterCheck] E:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Easy-PrintToolBox] E:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [UnlockerAssistant] "E:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [DiskeeperSystray] "E:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [RemoteControl] "E:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "E:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "E:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ATICCC] "E:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "E:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe_ID0EYTHM] E:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
O4 - HKLM\..\Run: [WinampAgent] "E:\Program Files\Winamp\winampa.exe"
O4 - HKCU\..\Run: [swg] E:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] E:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = E:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Color Calibration.lnk = E:\Program Files\SEC\MagicTune 2.5\GammaTray.exe
O4 - Global Startup: Microsoft Office.lnk = E:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: NaturalColorLoad.lnk = ?
O4 - Global Startup: TabUserW.exe.lnk = E:\WINDOWS\system32\Wtablet\TabUserW.exe
O8 - Extra context menu item: &Windows Live Search - res://E:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Append to existing PDF - res://E:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://E:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://E:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://E:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://E:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://E:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://E:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://E:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - E:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - E:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: e:\program files\bonjour\mdnsnsp.dll
O10 - Unknown file in Winsock LSP: e:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: e:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: e:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: e:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: e:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: e:\program files\common files\is3\anti-spyware\is3lsp.dll
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: E:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Fac ... oader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Fac ... loader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v ... 4381528015
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://messenger.zone.msn.com/binary/ZAxRcMgr.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZI ... b56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3E0B8816-A719-499D-A81E-CA93994E0E39}: NameServer = 216.19.176.6,216.19.176.7
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - E:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - E:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - E:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - E:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - E:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS3 - Unknown owner - E:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe" -win32service (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - E:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - E:\WINDOWS\system32\ati2sgag.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - E:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Diskeeper - Diskeeper Corporation - E:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - E:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - E:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - E:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - E:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MS Common Service - Unknown owner - E:\WINDOWS\system32\mscomserv.exe (file missing)
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - E:\Program Files\Eset\nod32krn.exe
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - E:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
O23 - Service: TabletService - Wacom Technology, Corp. - E:\WINDOWS\system32\Tablet.exe
SheenaJ
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Posts: 1
Joined: August 9th, 2008, 3:17 pm
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Re: Please... help. Hijacker, and more.

Unread postby gringo_pr » August 19th, 2008, 12:30 pm

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems. HijackThis logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that it happens.

Please do not run any other tool until instructed to do so!
Please reply to this thread, do not start another!
Please tell me about any problems that have occurred during the fix.
Please tell me of any other symptoms you may be having as these can help also.
Please try as much as possible not to run anything while executing a fix.

Sorry about the delay in responding :( The forums have been very busy

If you still need help, Scan again with HijackThis, and copy/paste" a new log file into this thread.

Also please make an uninstall list and post that as well

Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in your next reply.


Gringo
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Re: Please... help. Hijacker, and more.

Unread postby gringo_pr » August 22nd, 2008, 7:45 pm

Hello

three day bump


It has been three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

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Re: Please... help. Hijacker, and more.

Unread postby NonSuch » August 24th, 2008, 8:18 pm

Due to lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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