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Please help with Antivirus XP 2008 removal

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Please help with Antivirus XP 2008 removal

Unread postby WhitesRUs » August 3rd, 2008, 9:25 pm

My son advised me at 9pm yesterday about a new program appearing on screen [XP 2008]. Copied below is my HijackThis log, I am unable to remove the program.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 02:11:34, on 04/08/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINDOWS\Logi_MwX.Exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Antiy Labs\Alive\ALiveCenter_.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Antiy Auto Update] C:\Program Files\Antiy Labs\Alive\ALiveCenter.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.meshcomputers.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b31267.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15031/CTSUEng.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Fac ... oader5.cab
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b56986.cab
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai.net/f/516/25175/7d ... 070115.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b31267.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/So ... b56986.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Fac ... loader.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v5.cab
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://www.creative.com/softwareupdate/ ... TSUEng.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 8701210953
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {BE833F39-1E0C-468C-BA70-25AAEE55775E} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b56986.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15034/CTPID.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Fix-It Task Manager - Avanquest Software USA, Inc. - C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 12187 bytes
WhitesRUs
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Posts: 7
Joined: August 3rd, 2008, 9:17 pm
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Re: Please help with Antivirus XP 2008 removal

Unread postby jmw3 » August 4th, 2008, 12:20 pm

Welcome WhitesRUs
I will be helping you under the guidance of one of our expert coaches.
Please give me a little time to get back to you with instructions.

In the meantime please note the following:
  • Any recommendations made are for your computer problems only and should NOT be used on any other computer.
  • Please DO NOT run any scans/tools or other fixes unless I ask you to. This is very important for several reasons. Here are just two of them:
    1. The tools that we use are very powerful and can cause >>irreparable damage<< to your computer if not used correctly.
    2. Commercial scanners, for the most part can not completely remove some of the more "resistant" infections. This makes it much more difficult to get rid of completely.
  • If you get stuck or are unsure of something please ask for a further explanation, do not guess.
  • Continue to respond to this thread until I give you the All Clean!
Thanks
John

Create an Uninstall List
  • Start HijackThis
  • Click on the Config button
  • Click on the Misc Tools button
  • Click on the Open Uninstall Manager button
  • Click on the Save list... button and specify where you would like to save this file
  • When you press the Save button a notepad will open with the contents of that file
  • Copy and paste the contents of that notepad here in your next reply
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jmw3
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Re: Please help with Antivirus XP 2008 removal

Unread postby WhitesRUs » August 4th, 2008, 2:03 pm

Hi John

Many thanks for the reply and to a successful conclusion. The uninstall list requested is below

Robert

Ad-Aware
Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Photoshop Album 2.0 Starter Edition
Adobe Reader 7.1.0
ArcSoft Panorama Maker 3.0
ATI Control Panel
ATI Display Driver
Big Fish Games Client
Canon i865
Citrix Presentation Server Web Client for Win32
Commandos 3 - Destination Berlin
Commandos, Beyond the Call of Duty
Creative Jukebox Driver
Creative MediaSource
Creative MediaSource 5
Creative Removable Disk Manager
Creative System Information
Creative Zen Micro
Disc2Phone
DivX Web Player
Doom 3
Escape from Paradise
Ferguson GP Payroll
Ferguson Payroll
Fix-It Utilities 7
GameSpy Arcade
Google Earth
GP Accounts
GP Accounts 2005
GP Accounts Upgrade
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
InterActual Player
InterVideo WinDVD
iPod for Windows 2005-10-12
iTunes
Java 2 Runtime Environment, SE v1.4.2_01
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
LimeWire 4.18.3
Logitech Desktop Messenger
Logitech iTouch Software
Logitech MouseWare 9.79.1
Logitech Print Service
Logitech QuickCam
Logitech SetPoint
Map Button (Windows Live Toolbar)
McAfee VirusScan Enterprise
Mesh Online
Messenger Plus! 3
Messenger Plus! Live
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft ActiveX Control Pad
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Windows Journal Viewer
Mozilla Firefox (2.0.0.16)
MSN
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
Nikon View 6
OneCare Advisor (Windows Live Toolbar)
Payroll Email Modules (April 2005 Upgrade)
PCI SoftV92 Modem
Popup Blocker (Windows Live Toolbar)
QuickTime
RealPlayer
RollerCoaster Tycoon 3
SafeGuard
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Serif PagePlus 8.0
Serif WebPlus SE
Smart Menus (Windows Live Toolbar)
Softk56 Data Fax Voice Speakerphone CARP
Sony Ericsson PC Suite
Sound Blaster Audigy 2 ZS
SoundMAX
SpellForce
Spybot - Search & Destroy 1.3
Steganos Internet Trace Destructor 6.1
System Requirements Lab
TalkTalk Assist & Go
Tiscali 10.0
Tiscali Internet Access
Total Annihilation
Update for Windows XP (KB951978)
Update Service
USB to UART Driver
Virtual Villagers: The Lost Children (remove only)
WebCam for MSN Messenger
Windows Genuine Advantage v1.3.0254.0
Windows Live Favorites for Windows Live Toolbar
Windows Live Messenger
Windows Live Outlook Toolbar (Windows Live Toolbar)
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Live Toolbar Feed Detector (Windows Live Toolbar)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
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Re: Please help with Antivirus XP 2008 removal

Unread postby jmw3 » August 6th, 2008, 7:47 am

Hello WhitesRUs
I apologise for the late reply.

MRU P2P Policy
IMPORTANT I notice there are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.

Limewire

I'd like you to read the MRU policy for P2P Programs.
Go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red).

Once Limewire has been removed reboot your computer.

Deckard's System Scanner (DSS)
Download Deckard's System Scanner here & save to your Desktop. Note: You must be logged onto an account with administrator privileges.
  • Close all applications and windows.
  • Double-click on dss.exe to run it, and follow the prompts.
  • When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
  • Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt to your post in your next reply.
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Re: Please help with Antivirus XP 2008 removal

Unread postby WhitesRUs » August 6th, 2008, 9:11 am

Hello John

No need to apologise about late reply, I understand you are helping a number of people concurrently.

My apologise about "LIMEWIRE", I agree about P2P sites, but my 2 teenage daughters have a different opinion. Program now deleted.

I attach both DSS text files you requested below.


Robert
Deckard's System Scanner v20071014.68
Run by R on 2008-08-06 13:46:10
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
8: 2008-08-06 12:46:16 UTC - RP8 - Deckard's System Scanner Restore Point
7: 2008-08-06 10:44:20 UTC - RP7 - System Checkpoint
6: 2008-08-05 07:19:22 UTC - RP6 - System Checkpoint
5: 2008-08-04 00:48:02 UTC - RP5 - Spybot-S&D Spyware removal
4: 2008-08-04 00:37:22 UTC - RP4 - Restore Operation


-- First Restore Point --
1: 2008-08-03 19:04:02 UTC - RP1 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as R.exe) ---------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:47:36, on 06/08/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINDOWS\Logi_MwX.Exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Antiy Labs\Alive\ALiveCenter_.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Documents and Settings\R\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\R.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Antiy Auto Update] C:\Program Files\Antiy Labs\Alive\ALiveCenter.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.meshcomputers.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b31267.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15031/CTSUEng.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Fac ... oader5.cab
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b56986.cab
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai.net/f/516/25175/7d ... 070115.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b31267.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/So ... b56986.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Fac ... loader.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v5.cab
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://www.creative.com/softwareupdate/ ... TSUEng.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 8701210953
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {BE833F39-1E0C-468C-BA70-25AAEE55775E} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b56986.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15034/CTPID.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Fix-It Task Manager - Avanquest Software USA, Inc. - C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 12159 bytes

-- File Associations -----------------------------------------------------------

.cpl - cplfile - shell\cplopen\command - rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.cpl - cplfile - shell\runas\command - rundll32.exe shell32.dll,Control_RunDLLAsUser "%1",%*


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R2 nxsIO32 (NextSensor Kernel I/O Driver) - c:\windows\system32\drivers\nxsio32.sys

S3 Amsmpu4p - c:\docume~1\raz\locals~1\temp\amsmpu4p.sys (file missing)
S3 usb2vcom (USB to Serial Bridge Controller) - c:\windows\system32\drivers\usb2vcom.sys <Not Verified; ; USB to Serial Bridge Controller>
S3 w810bus (Sony Ericsson W810 Driver driver (WDM)) - c:\windows\system32\drivers\w810bus.sys <Not Verified; MCCI; Sony Ericsson W810 Driver>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 McAfeeFramework (McAfee Framework Service) - c:\program files\network associates\common framework\frameworkservice.exe /servicestart <Not Verified; Network Associates, Inc.; McAfee Common Framework>
R2 McTaskManager (Network Associates Task Manager) - "c:\program files\network associates\virusscan\vstskmgr.exe" <Not Verified; Network Associates, Inc.; VirusScan Enterprise>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-08-06 12:59:00 256 --a------ C:\WINDOWS\Tasks\Check Updates for Windows Live Toolbar.job
2008-08-01 17:15:00 382 --a------ C:\WINDOWS\Tasks\1-Click Maintenance.job


-- Files created between 2008-07-06 and 2008-08-06 -----------------------------

2008-08-04 02:10:35 0 d-------- C:\Program Files\Trend Micro
2008-08-04 01:34:48 0 d-------- C:\Documents and Settings\R\Application Data\rhc90nj0er1v
2008-08-04 01:34:48 0 d-------- C:\Documents and Settings\All Users\Application Data\PrevxCSI
2008-08-03 20:03:55 6291456 --a------ C:\Documents and Settings\RaZ\ntuser.dat
2008-08-03 19:59:31 60928 --a------ C:\WINDOWS\system32\blphcc0nj0er1v.scr <Not Verified; Sysinternals; Sysinternals Blue Screen>
2008-07-30 19:09:51 0 d-------- C:\Program Files\DivX
2008-07-17 11:24:36 0 d-------- C:\Documents and Settings\R\Application Data\Mozilla
2008-07-16 22:29:53 0 d-------- C:\Documents and Settings\Ora\Application Data\Mozilla
2008-07-16 17:54:14 0 d-------- C:\Documents and Settings\TaZ\Application Data\Mozilla
2008-07-15 14:40:56 0 d--hs---- C:\found.003
2008-07-15 13:16:21 0 d-------- C:\Documents and Settings\R\Application Data\Avanquest
2008-07-15 13:16:21 0 d-------- C:\Documents and Settings\All Users\Application Data\Avanquest
2008-07-15 10:29:31 0 dr-hs---- C:\_Backup.RC
2008-07-15 10:29:29 0 d--h----- C:\_Backup
2008-07-15 10:15:35 0 d-------- C:\Documents and Settings\R\Application Data\VCOM
2008-07-15 10:15:06 0 d-------- C:\Program Files\VCOM
2008-07-15 10:05:05 0 d-------- C:\Documents and Settings\All Users\Application Data\BVRP Software


-- Find3M Report ---------------------------------------------------------------

2008-08-06 13:40:52 384 --a------ C:\WINDOWS\system32\DVCStateBkp-{00000000-00000000-0000000D-00001102-00000004-20021102}.dat
2008-08-06 13:40:52 384 --a------ C:\WINDOWS\system32\DVCState-{00000000-00000000-0000000D-00001102-00000004-20021102}.dat
2008-08-06 13:40:11 0 d-------- C:\Program Files\LimeWire
2008-08-05 19:05:29 0 d-------- C:\Program Files\Doom 3
2008-07-30 19:09:55 1419 --a------ C:\WINDOWS\mozver.dat
2008-07-27 11:18:54 0 d-------- C:\Program Files\Lavasoft
2008-07-27 11:18:29 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-07-15 10:10:07 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-07-12 10:43:31 0 d-------- C:\Program Files\Java
2008-07-01 10:08:15 0 d-------- C:\Program Files\Creative
2008-06-29 13:26:38 0 d-------- C:\Program Files\Common Files
2008-06-29 13:26:38 0 d-------- C:\Program Files\Common Files\Creative
2008-06-29 13:26:36 0 d--h----- C:\Program Files\Creative Installation Information
2008-06-07 14:22:03 0 d-------- C:\Program Files\Messenger Plus! Live
2008-06-07 14:22:02 0 d-------- C:\Program Files\Windows Live
2008-06-07 14:22:02 0 d-------- C:\Program Files\MSN Messenger
2008-05-29 22:50:25 0 --a------ C:\WINDOWS\nsreg.dat


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Ptipbmf"="ptipbmf.dll" [20/06/2003 15:06 C:\WINDOWS\system32\ptipbmf.dll]
"CTSysVol"="C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe" [02/07/2003 10:03]
"CTDVDDET"="C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE" [18/06/2003 01:00]
"CTHelper"="CTHELPER.EXE" [20/06/2003 04:55 C:\WINDOWS\system32\CTHELPER.EXE]
"AsioReg"="REGSVR32.exe" [14/04/2008 01:12 C:\WINDOWS\system32\regsvr32.exe]
"zBrowser Launcher"="C:\Program Files\Logitech\iTouch\iTouch.exe" [18/03/2004 09:33]
"Logitech Utility"="Logi_MwX.Exe" [17/12/2003 09:50 C:\WINDOWS\LOGI_MWX.EXE]
"Antiy Auto Update"="C:\Program Files\Antiy Labs\Alive\ALiveCenter.exe" [17/10/2006 12:58]
"ShStatEXE"="C:\Program Files\Network Associates\VirusScan\SHSTAT.exe" [29/09/2003 08:10]
"McAfeeUpdaterUI"="C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" [10/09/2003 04:11]
"CARPService"="carpserv.exe" [08/01/2003 21:42 C:\WINDOWS\system32\carpserv.exe]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [21/01/2007 15:55]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [10/06/2008 04:27]
"TalkTalk"="C:\Program Files\TalkTalk\bin\sprtcmd.exe" [16/08/2005 00:12]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [25/12/2005 18:19]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [14/04/2008 01:12]
"msnmsgr"="C:\Program Files\MSN Messenger\msnmsgr.exe" [19/01/2007 12:54]
"Creative Detector"="C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" [02/12/2004 19:23]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [18/10/2006 20:05]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\runonce]
"WUAppSetup"=C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [23/04/2008 03:38:16]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"NoDispBackgroundPage"=
"NoDispScrSavPage"=1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\dimsntfy]
C:\WINDOWS\System32\dimsntfy.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"CTFMON.EXE"=C:\WINDOWS\system32\ctfmon.exe
"msnmsgr"="C:\Program Files\MSN Messenger\msnmsgr.exe" /background
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
"Creative Detector"=C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
"LDM"=C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"SunJavaUpdateSched"=C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
"MessengerPlus3"="C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" -atboottime
"ATIPTA"=C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
"SBDrvDet"=C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe"
"LogitechVideoRepair"=C:\Program Files\Logitech\Video\ISStart.exe
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
"LogitechVideoTray"=C:\Program Files\Logitech\Video\LogiTray.exe
"Smapp"=C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
"Sony Ericsson PC Suite"="C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
"SMrhc90nj0er1v"=C:\Program Files\rhc90nj0er1v\rhc90nj0er1v.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
eapsvcs eaphost
dot3svc dot3svc

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
napagent
hkmsvc




-- End of Deckard's System Scanner: finished at 2008-08-06 13:48:12 ------------

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 3.0
Architecture: X86; Language: English

CPU 0: AMD Athlon(tm) 64 Processor 3200+
Percentage of Memory in Use: 37%
Physical Memory (total/avail): 1534.72 MiB / 964.07 MiB
Pagefile Memory (total/avail): 2152.83 MiB / 1703.2 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1929.11 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 110.1 GiB total, 66.6 GiB free.
D: is Fixed (NTFS) - 111.07 GiB total, 104.28 GiB free.
E: is CDROM (No Media)
F: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - Promise 1+0 Stripe/RAID0 SCSI Disk Device - 114.49 GiB - 2 partitions
\PARTITION0 - Unknown - 4.4 GiB
\PARTITION1 (bootable) - Installable File System - 110.1 GiB - C:

\\.\PHYSICALDRIVE1 - Promise 1+0 Stripe/RAID0 SCSI Disk Device - 114.49 GiB - 2 partitions
\PARTITION0 - Unknown - 3.42 GiB
\PARTITION1 (bootable) - Installable File System - 111.07 GiB - D:



-- Security Center -------------------------------------------------------------

AUOptions is set to notify before install.


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\R\Application Data
CLASSPATH=C:\Program Files\Java\j2re1.4.2_01\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=YOUR-52F45BF7AC
ComSpec=C:\WINDOWS\system32\cmd.exe
DEFAULT_CA_NR=CA8
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\R
LOGONSERVER=\\YOUR-52F45BF7AC
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\ATI Technologies\ATI Control Panel;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\Common Files\Teleca Shared
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 10, AuthenticAMD
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=040a
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\j2re1.4.2_01\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\R\LOCALS~1\Temp
TMP=C:\DOCUME~1\R\LOCALS~1\Temp
USERDOMAIN=YOUR-52F45BF7AC
USERNAME=R
USERPROFILE=C:\Documents and Settings\R
windir=C:\WINDOWS
__COMPAT_LAYER=EnableNXShowUI


-- User Profiles ---------------------------------------------------------------

R (admin)
TaZ (admin)
Ora
RaZ (admin)
Administrator (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> "C:\Program Files\Creative Installation Information\CREATIVE_MEDIASOURCE_U\Setup.exe" /remove /l0x0009
--> "C:\Program Files\Creative Installation Information\CTCMSGO\Setup.exe" /remove /l0x0009
--> "C:\Program Files\Creative Installation Information\E-CENTER_NET_CONTENT_U\Setup.exe" /remove /l0x0009
--> "C:\Program Files\Creative Installation Information\E-CENTER_PLUGIN_MINIDISC_U\Setup.exe" /remove /l0x0009
--> "C:\Program Files\Creative Installation Information\E-CENTER_PLUGIN_ONLINESTORE_U\Setup.exe" /remove /l0x0009
--> "C:\Program Files\Creative Installation Information\MEDIASOURCE_PLAYER_SKINPACK_U\Setup.exe" /remove /l0x0009
--> "C:\Program Files\Creative\SBAudigy2ZS\Program\Ctzapxx.EXE" /W /U /S
--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{169F8893-C1C5-4847-972C-EA1E008112AC}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{169F8893-C1C5-4847-972C-EA1E008112AC}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{236FADD8-58FD-11D6-A285-00A0CC51B2FE}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{236FADD8-58FD-11D6-A285-00A0CC51B2FE}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{435E969D-867E-4364-8E74-3DC8A69C5BDB}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{435E969D-867E-4364-8E74-3DC8A69C5BDB}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5210ED6D-52A9-11D6-A285-00A0CC51B2FE}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5210ED6D-52A9-11D6-A285-00A0CC51B2FE}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5CDDF96A-BC34-4D72-9ABA-E1FFF0C39977}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7201B853-5833-11D6-A285-00A0CC51B2FE}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7201B853-5833-11D6-A285-00A0CC51B2FE}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{77ACE67A-0D21-4CEF-8A97-ED20A61B978B}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{77ACE67A-0D21-4CEF-8A97-ED20A61B978B}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{8EF5F498-7FB5-11D6-9963-00A0C92C4EC3}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{8EF5F498-7FB5-11D6-9963-00A0C92C4EC3}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9154ED7C-926E-49CC-B677-0CF3C5267457}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9154ED7C-926E-49CC-B677-0CF3C5267457}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9A4D2983-4662-4387-BE3D-4CFC2FA9C100}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9A4D2983-4662-4387-BE3D-4CFC2FA9C100}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A1185190-514F-11D6-A285-00A0CC51B2FE}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A1185190-514F-11D6-A285-00A0CC51B2FE}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AC157741-3285-4D6A-B934-9174587A3493}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AC157741-3285-4D6A-B934-9174587A3493}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B3549608-69D3-11D7-AB2D-0090271A23A2}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B3549608-69D3-11D7-AB2D-0090271A23A2}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DEBD7BF3-5856-11D6-A285-00A0CC51B2FE}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DEBD7BF3-5856-11D6-A285-00A0CC51B2FE}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FB2292C6-1F0A-11D7-AB2D-0090271A23A2}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FB2292C6-1F0A-11D7-AB2D-0090271A23A2}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FD851F7E-F887-405D-9E1C-488811113EF3}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FD851F7E-F887-405D-9E1C-488811113EF3}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0B095086-7205-4D48-90DF-DCD16613C6D4}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0B095086-7205-4D48-90DF-DCD16613C6D4}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{103BCDA0-E063-46AC-8028-64E78722ABA7}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{103BCDA0-E063-46AC-8028-64E78722ABA7}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2616B36E-38CE-4357-8AB5-8B3EE9B1C117}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2616B36E-38CE-4357-8AB5-8B3EE9B1C117}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{57FA4E0F-82C9-417D-87BC-0186D6CB7A44}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{63A317D0-60A6-43FC-848A-9FE4A53B29CE}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{700932B3-A964-4878-82A2-96054622A1F7}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{700932B3-A964-4878-82A2-96054622A1F7}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{836612F0-1571-4C65-A4B7-58A39AA578EE}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{836612F0-1571-4C65-A4B7-58A39AA578EE}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9104A09A-EC83-11D8-8469-00D0B726B56E}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9104A09A-EC83-11D8-8469-00D0B726B56E}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9744AE38-1CC6-414F-96CE-0643AEE30A9B}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9744AE38-1CC6-414F-96CE-0643AEE30A9B}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9AB14DF5-3B04-4E3B-9969-695DBA7F2008}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9AB14DF5-3B04-4E3B-9969-695DBA7F2008}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9E54F486-CD4A-44A5-B041-16D4E1E56A53}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9E54F486-CD4A-44A5-B041-16D4E1E56A53}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A82F10CB-18B5-4EAC-AEF2-FA49CD565626}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{CB99E420-8071-48F9-9567-4A53BE7569C4}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{CB99E420-8071-48F9-9567-4A53BE7569C4}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D524239C-FD5C-4183-A49C-7930915A9C0A}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D524239C-FD5C-4183-A49C-7930915A9C0A}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DD2D9012-E5A1-4717-8EE9-8DB3F36E2F8C}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DD2D9012-E5A1-4717-8EE9-8DB3F36E2F8C}\setup.exe" -l0x9 /remove
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Ad-Aware --> MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Atmosphere Player for Acrobat and Adobe Reader --> C:\WINDOWS\atmoUn.exe
Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9c.exe -uninstallUnlock
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Photoshop Album 2.0 Starter Edition --> MsiExec.exe /I{11B569C2-4BF6-4ED0-9D17-A4273943CB24}
Adobe Reader 7.1.0 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A71000000002}
ArcSoft Panorama Maker 3.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1CABB679-3958-44AA-BFFF-4E68A2684255}\Setup.exe" -l0x9 -uninst
ATI Control Panel --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0BEDBD4E-2D34-47B5-9973-57E62B29307C}\setup.exe"
ATI Display Driver --> rundll32 C:\WINDOWS\system32\atiiiexx.dll,_InfEngUnInstallINFFile_RunDLL@16 -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean
Big Fish Games Client --> C:\Program Files\bfgclient\Uninstall.exe
Canon i865 --> C:\WINDOWS\system32\CNMCP5m.exe "-PRINTERNAMECanon i865" "-HELPERDLLC:\BJPrinter\CNMWINDOWS\Canon i865 Installer\Inst2\cnmis.dll" "-RCDLLC:\BJPrinter\CNMWINDOWS\Canon i865 Installer\Inst2\cnmi0409.dll"
Citrix Presentation Server Web Client for Win32 --> RunDll32 ADVPACK.DLL,LaunchINFSection C:\WINDOWS\INF\icaweb.inf,DefaultUninstall
Commandos 3 - Destination Berlin --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C270BC04-1540-4673-960F-A546B2C860CD}\SETUP.EXE"
Commandos, Beyond the Call of Duty --> C:\WINDOWS\uninst.exe -f"C:\Program Files\Eidos Interactive\Pyro\Commandos, Beyond the Call of Duty\DeIsL1.isu"
Creative Jukebox Driver --> C:\Program Files\Creative\Jukebox 3 Drivers\DrvUnins.exe /s
Creative MediaSource --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2E0C1913-886B-4C5C-8DAF-D1E649CE5FCC}\setup.exe" -l0x9 /remove
Creative MediaSource 5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BEEFC4F8-2909-48B3-AFAA-55D3533FDEDD}\setup.exe" -l0x9 /remove
Creative Removable Disk Manager --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{57FA4E0F-82C9-417D-87BC-0186D6CB7A44}\setup.exe" -l0x9 /remove
Creative System Information --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{63A317D0-60A6-43FC-848A-9FE4A53B29CE}\setup.exe" -l0x9 /remove
Creative Zen Micro --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D944236D-7992-41D6-8257-930B5832F1CC}\SETUP.EXE" -l0x9 /remove
Disc2Phone --> MsiExec.exe /I{FFAB5ABB-8AAB-42E2-847F-1743E51E01E9}
DivX Web Player --> C:\Program Files\DivX\DivXWebPlayerUninstall.exe /PLUGIN
Doom 3 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\9\INTEL3~1\IDriver.exe /M{584267B8-0BB0-4D18-9FFA-726576619E9A} /l2057 /x
Escape from Paradise --> "C:\Program Files\MSN Games\Escape from Paradise\Uninstall.exe" "C:\Program Files\MSN Games\Escape from Paradise\install.log"
Ferguson GP Payroll --> D:\payroll\unwise.exe D:\payroll\install.log
Ferguson Payroll --> MsiExec.exe /I{3BB2B6BB-48FA-41D9-A480-CE68715E833D}
Fix-It Utilities 7 --> MsiExec.exe /I{5158974E-2D28-4018-9335-7694C2974746}
GameSpy Arcade --> C:\PROGRA~1\GAMESP~1\UNWISE.EXE C:\PROGRA~1\GAMESP~1\INSTALL.LOG
Google Earth --> MsiExec.exe /I{1E04F83B-2AB9-4301-9EF7-E86307F79C72}
GP Accounts --> "C:\Documents and Settings\All Users\Application Data\{F4588AC6-899F-455F-848C-EE1D079FE5E7}\install.exe" REMOVE=TRUE MODIFY=FALSE
GP Accounts 2005 --> D:\gpacc\\UNWISE.EXE D:\gpacc\\INSTALL.LOG
GP Accounts Upgrade --> "C:\Documents and Settings\All Users\Application Data\{12C753F3-711B-4172-8A99-3B362EA4D299}\install.exe" REMOVE=TRUE MODIFY=FALSE
HighMAT Extension to Microsoft Windows XP CD Writing Wizard --> MsiExec.exe /X{FCE65C4E-B0E8-4FBD-AD16-EDCBE6CD591F}
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
InterActual Player --> C:\Program Files\InterActual\InterActual Player\inuninst.exe
InterVideo WinDVD --> "C:\Program Files\InstallShield Installation Information\{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}\setup.exe" REMOVEALL
iPod for Windows 2005-10-12 --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{D9F4A9F8-92C5-4289-9D04-F0F8F02D580A} /l1033
iTunes --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriver.exe /M{13616DE2-9795-4910-8C93-80D45AF09658} /l1033
Java 2 Runtime Environment, SE v1.4.2_01 --> MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142010}
Java(TM) 6 Update 2 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020}
Java(TM) 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
Java(TM) 6 Update 5 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
Java(TM) 6 Update 7 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
Java(TM) SE Runtime Environment 6 Update 1 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010}
Logitech Desktop Messenger --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{900B1197-53F5-4F46-A882-2CFFFE2EEDCB}\Setup.exe" -l0x9 UNINSTALL
Logitech iTouch Software --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{036AA4D4-6D32-11D4-9875-00105ACE7734}\Setup.exe" -l0x9 UNINSTALL
Logitech MouseWare 9.79.1 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5809E7CF-4DCF-11D4-9875-00105ACE7734}\Setup.exe" -l0x9 -l0009 UNINSTALL
Logitech Print Service --> C:\PROGRA~1\Logitech\PRINTS~1\UNWISE.EXE C:\PROGRA~1\Logitech\PRINTS~1\INSTALL.LOG
Logitech QuickCam --> MsiExec.exe /I{26AA53D5-1307-48F9-A80F-A4D25F5849D4}
Logitech SetPoint --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2E8EAC71-BFE4-417A-88F0-5A1BDFBCF5D3}\setup.exe" -l0x9
Map Button (Windows Live Toolbar) --> MsiExec.exe /X{7745B7A9-F323-4BB9-9811-01BF57A028DA}
McAfee VirusScan Enterprise --> MsiExec.exe /I{59224777-298D-4E9C-9AEB-4A91BDA01B27}
Mesh Online --> "C:\Program Files\Mesh Online\uninstall.exe"
Messenger Plus! 3 --> "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /Remove
Messenger Plus! Live --> "C:\Program Files\Messenger Plus! Live\Uninstall.exe"
Microsoft ActiveX Control Pad --> C:\Program Files\ActiveX Control Pad\Setup\Remove.exe
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Office Professional Edition 2003 --> MsiExec.exe /I{90110409-6000-11D3-8CFE-0150048383C9}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Windows Journal Viewer --> MsiExec.exe /X{43DCF766-6838-4F9A-8C91-D92DA586DFA7}
Mozilla Firefox (2.0.0.16) --> C:\PROGRA~1\Mozilla Firefox\uninstall\helper.exe
MSN --> C:\Program Files\MSN\MsnInstaller\msninst.exe /Action:ARP
Nikon View 6 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AAB84E83-C8DF-4752-9DFC-2E2A48EE5E9F}\setup.exe" UNINSTALL
OneCare Advisor (Windows Live Toolbar) --> MsiExec.exe /X{53B2CFE9-A508-4457-B2CA-5D253536BFB7}
Payroll Email Modules (April 2005 Upgrade) --> MsiExec.exe /I{39669174-139B-44C3-9584-F915C50662B2}
PCI SoftV92 Modem --> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F30&SUBSYS_205514F1\HXFSetup.exe -U -IPSCRCTR5K.inf
Popup Blocker (Windows Live Toolbar) --> MsiExec.exe /X{66A7A386-6F35-41A7-A731-101F0C0153C8}
QuickTime --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriver.exe /M{0B69DA57-BC7D-461D-B7D6-2AA9F08869CD} /l1033
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
RollerCoaster Tycoon 3 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{907B4640-266B-4A21-92FB-CD1A86CD0F63}\Setup.exe" -l0x9
SafeGuard --> MsiExec.exe /X{1FCF767C-2B53-442D-965D-A1248F4499EB}
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Serif PagePlus 8.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BDC83FD3-1A0F-46FB-8852-5E9A94294143}\setup.exe"
Serif WebPlus SE --> MsiExec.exe /X{6A5FE305-1147-400D-9795-8B80E693476A}
Smart Menus (Windows Live Toolbar) --> MsiExec.exe /X{F084395C-40FB-4DB3-981C-B51E74E1E83D}
Softk56 Data Fax Voice Speakerphone CARP --> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F00\HXFSETUP.EXE -U -IUCRCST5.inf
Sony Ericsson PC Suite --> MsiExec.exe /I{FC906D5C-91F9-4DA4-A765-6DCBB669F317}
Sound Blaster Audigy 2 ZS --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9E2514D9-DC24-4634-B348-61F3EF0F1628}\SETUP.EXE" -l0x9
SoundMAX --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F0A37341-D692-11D4-A984-009027EC0A9C}\setup.exe"
SpellForce --> C:\PROGRA~1\JoWooD\SPELLF~1\unwise.exe C:\PROGRA~1\JoWooD\SPELLF~1\install.log
Spybot - Search & Destroy 1.3 --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Steganos Internet Trace Destructor 6.1 --> MsiExec.exe /X{2658DA34-F392-47F8-B8A9-E4E62B66D4C7}
System Requirements Lab --> C:\Program Files\Common Files\SystemRequirementsLab\Uninstall.exe
TalkTalk Assist & Go --> MsiExec.exe /X{D084B1A9-153B-409D-AEBF-C40FCEF925EA}
Tiscali 10.0 --> C:\PROGRA~1\Internet\TISCAL~1.exe C:\PROGRA~1\Internet\Tiscali_uk
Tiscali Internet Access --> C:\PROGRA~1\Internet\UNWISE.EXE C:\PROGRA~1\Internet\INSTALL.LOG
Total Annihilation --> C:\CAVEDOG\TOTALA\setup.exe -u
Update Service --> "C:\Program Files\Sony Ericsson\Update Service\Uninstall Update Service\Uninstall Update Service.exe"
USB to UART Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F06FCDEC-5AB3-4927-A3E7-36AF98A8E05C}\setup.exe" -l0x9 -removeonly
Virtual Villagers: The Lost Children (remove only) --> "C:\Program Files\Virtual Villagers - The Lost Children\Uninstall.exe"
WebCam for MSN Messenger --> Rundll32.exe setupapi,InstallHinfSection DefaultUnInstall 128 C:\WINDOWS\INF\Athena.inf
Windows Live Favorites for Windows Live Toolbar --> MsiExec.exe /X{786C4AD1-DCBA-49A6-B0EF-B317A344BD66}
Windows Live Messenger --> MsiExec.exe /I{571700F0-DB9D-4B3A-B03D-35A14BB5939F}
Windows Live Outlook Toolbar (Windows Live Toolbar) --> MsiExec.exe /X{35E1A8C8-6646-4101-B0AA-42D1EB2AB3AE}
Windows Live Sign-in Assistant --> MsiExec.exe /I{49672EC2-171B-47B4-8CE7-50D7806360D7}
Windows Live Toolbar --> "C:\Program Files\Windows Live Toolbar\UnInstall.exe" {D5A145FC-D00C-4F1A-9119-EB4D9D659750}
Windows Live Toolbar --> MsiExec.exe /X{D5A145FC-D00C-4F1A-9119-EB4D9D659750}
Windows Live Toolbar Extension (Windows Live Toolbar) --> MsiExec.exe /X{341201D4-4F61-4ADB-987E-9CCE4D83A58D}
Windows Live Toolbar Feed Detector (Windows Live Toolbar) --> MsiExec.exe /X{68108E66-D13A-4EE8-A6F4-40E4B90C2A26}
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows XP Service Pack 3 --> "C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"


-- Application Event Log -------------------------------------------------------

Event Record #/Type49241 / Success
Event Submitted/Written: 08/06/2008 11:19:31 AM
Event ID/Source: 12001 / usnjsvc
Event Description:
The Messenger Sharing USN Journal Reader service started successfully.

Event Record #/Type49231 / Success
Event Submitted/Written: 08/06/2008 10:54:39 AM
Event ID/Source: 12001 / usnjsvc
Event Description:
The Messenger Sharing USN Journal Reader service started successfully.

Event Record #/Type49198 / Error
Event Submitted/Written: 08/05/2008 06:31:00 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application mshta.exe, version 7.0.5730.11, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type49184 / Success
Event Submitted/Written: 08/05/2008 04:00:54 PM
Event ID/Source: 12001 / usnjsvc
Event Description:
The Messenger Sharing USN Journal Reader service started successfully.

Event Record #/Type49163 / Success
Event Submitted/Written: 08/05/2008 01:41:57 PM
Event ID/Source: 12001 / usnjsvc
Event Description:
The Messenger Sharing USN Journal Reader service started successfully.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type177821 / Warning
Event Submitted/Written: 08/06/2008 11:21:54 AM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Event Record #/Type177752 / Warning
Event Submitted/Written: 08/05/2008 08:48:20 PM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Event Record #/Type177742 / Warning
Event Submitted/Written: 08/05/2008 06:19:46 PM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Event Record #/Type177613 / Warning
Event Submitted/Written: 08/04/2008 03:51:51 PM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Event Record #/Type177612 / Warning
Event Submitted/Written: 08/04/2008 02:01:23 PM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.



-- End of Deckard's System Scanner: finished at 2008-08-06 13:48:12 ------------
WhitesRUs
Active Member
 
Posts: 7
Joined: August 3rd, 2008, 9:17 pm

Re: Please help with Antivirus XP 2008 removal

Unread postby jmw3 » August 7th, 2008, 10:29 am

Malwarebytes' Anti-Malware
Download Malwarebytes' Anti-Malware here and save to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to:
    Update Malwarebytes' Anti-Malware
    Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please copy and paste the log back into your next reply
    Note:
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Or via the Logs tab when Malwarebytes' Anti-Malware is started.

Fix HiJackThis Entries
  • Open HiJackThis
  • Click on do a system scan only
  • Place a checkmark next to these lines(if still present):

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)


  • Close all windows except Hijackthis and click Fix Checked
  • Click Yes when prompted
  • Close HijackThis.

To post in next reply:
MBAM log
New HJT log
User avatar
jmw3
MRU Emeritus
MRU Emeritus
 
Posts: 4621
Joined: February 12th, 2008, 2:36 am
Location: Port Hedland, Western Australia

Re: Please help with Antivirus XP 2008 removal

Unread postby WhitesRUs » August 7th, 2008, 8:20 pm

Two log files requeted listed below
Robert

Malwarebytes' Anti-Malware 1.24
Database version: 1031
Windows 5.1.2600 Service Pack 3

01:03:15 08/08/2008
mbam-log-8-8-2008 (01-03-15).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 265663
Time elapsed: 1 hour(s), 51 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 4
Registry Data Items Infected: 1
Folders Infected: 24
Files Infected: 10

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\rhc90nj0er1v (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\Control Panel\Desktop\wallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\originalwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\convertedwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\scrnsave.exe (Hijack.Wallpaper) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispScrSavPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\FBrowserAdvisor (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
C:\Documents and Settings\RaZ\Start Menu\Programs\PlayMP3z (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
C:\Documents and Settings\RaZ\Application Data\rhc90nj0er1v (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\RaZ\Application Data\rhc90nj0er1v\Quarantine (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\RaZ\Application Data\rhc90nj0er1v\Quarantine\Autorun (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\RaZ\Application Data\rhc90nj0er1v\Quarantine\Autorun\HKCU (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\RaZ\Application Data\rhc90nj0er1v\Quarantine\Autorun\HKCU\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\RaZ\Application Data\rhc90nj0er1v\Quarantine\Autorun\HKLM (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\RaZ\Application Data\rhc90nj0er1v\Quarantine\Autorun\HKLM\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\RaZ\Application Data\rhc90nj0er1v\Quarantine\Autorun\StartMenuAllUsers (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\RaZ\Application Data\rhc90nj0er1v\Quarantine\Autorun\StartMenuCurrentUser (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\RaZ\Application Data\rhc90nj0er1v\Quarantine\BrowserObjects (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\RaZ\Application Data\rhc90nj0er1v\Quarantine\Packages (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\R\Application Data\rhc90nj0er1v (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\R\Application Data\rhc90nj0er1v\Quarantine (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\R\Application Data\rhc90nj0er1v\Quarantine\Autorun (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\R\Application Data\rhc90nj0er1v\Quarantine\Autorun\HKCU (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\R\Application Data\rhc90nj0er1v\Quarantine\Autorun\HKCU\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\R\Application Data\rhc90nj0er1v\Quarantine\Autorun\HKLM (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\R\Application Data\rhc90nj0er1v\Quarantine\Autorun\HKLM\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\R\Application Data\rhc90nj0er1v\Quarantine\Autorun\StartMenuAllUsers (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\R\Application Data\rhc90nj0er1v\Quarantine\Autorun\StartMenuCurrentUser (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\R\Application Data\rhc90nj0er1v\Quarantine\BrowserObjects (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\R\Application Data\rhc90nj0er1v\Quarantine\Packages (Rogue.Multiple) -> Quarantined and deleted successfully.

Files Infected:
C:\regxpcom.exe (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
C:\Documents and Settings\RaZ\Start Menu\Programs\PlayMP3z\Run PlayMP3z.lnk (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\blphcc0nj0er1v.scr (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\phcc0nj0er1v.bmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Desktop\Antivirus XP 2008.lnk (Rogue.Antivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\RaZ\Local Settings\Temp\.tt1.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\RaZ\Local Settings\Temp\.tt3.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\RaZ\Local Settings\Temp\.tt8.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\RaZ\Local Settings\Temp\.ttA.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\RaZ\Local Settings\Temp\s1265.php (Trojan.FakeAlert) -> Quarantined and deleted successfully.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 01:18:30, on 08/08/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\CTsvcCDA.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINDOWS\Logi_MwX.Exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Antiy Labs\Alive\ALiveCenter_.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Antiy Auto Update] C:\Program Files\Antiy Labs\Alive\ALiveCenter.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.meshcomputers.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b31267.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15031/CTSUEng.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Fac ... oader5.cab
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b56986.cab
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai.net/f/516/25175/7d ... 070115.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b31267.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/So ... b56986.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Fac ... loader.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v5.cab
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://www.creative.com/softwareupdate/ ... TSUEng.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 8701210953
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {BE833F39-1E0C-468C-BA70-25AAEE55775E} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b56986.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15034/CTPID.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Fix-It Task Manager - Avanquest Software USA, Inc. - C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 12059 bytes
WhitesRUs
Active Member
 
Posts: 7
Joined: August 3rd, 2008, 9:17 pm

Re: Please help with Antivirus XP 2008 removal

Unread postby jmw3 » August 8th, 2008, 3:41 am

Hello WhiteRUs

Logs are looking good. How's everything running?

Update Adobe Reader
Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version: Adobe Reader 9
You can download it from http://www.adobe.com/products/acrobat/readstep2.html
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed Uncheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Adobe 9 is a large program and if you prefer a smaller program you can get Foxit 2.3 instead from http://www.foxitsoftware.com/pdf/rd_intro.php

Open Malwarebytes' Anti-Malware. Click Quarantine>Delete All then Exit.

Fix HiJackThis Entries
  • Open HiJackThis
  • Click on do a system scan only
  • Place a checkmark next to these lines(if still present):

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =


  • Close all windows except Hijackthis and click Fix Checked
  • Click Yes when prompted
  • Close HijackThis.

ATF Cleaner
Download ATF Cleaner here by Atribune.
    Double-click ATF-Cleaner.exe to run the program
    Under Main choose: Select All
    Click the Empty Selected button
If you use Firefox browser
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button
    NOTE: If you would like to keep your saved passwords, please click No at the prompt
If you use Opera browser
    Click Opera at the top and choose: Select All
    Click the Empty Selected button
    NOTE: If you would like to keep your saved passwords, please click No at the prompt
Click Exit on the Main menu to close the program.

Reboot your computer.

Kaspersky Online Scan
Do an online scan with >Kaspersky Online Scanner<
  • Read through the requirements and privacy statement and click on Accept button
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run
  • When the downloads have finished, click on Settings
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan
  • Once the scan is complete, it will display the results. Click on View Scan Report
  • You will see a list of infected items there. Click on Save Report As...
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button
  • Please post this log in your next reply along with a new HJT log.
User avatar
jmw3
MRU Emeritus
MRU Emeritus
 
Posts: 4621
Joined: February 12th, 2008, 2:36 am
Location: Port Hedland, Western Australia

Re: Please help with Antivirus XP 2008 removal

Unread postby WhitesRUs » August 8th, 2008, 8:23 am

Hi John

I have carried out all your instructions up to and including ATF Cleaner. However, when I try to run Kaspersky Online Scan the program tells me I must install Java version 1.5 or higher to run Kaspersky Online Scanner. When I click on the link to do this, a Java program tells me I have version six, update 7 already installed and no new updates are availalbe.

I have re-installed the Java program but Kaspersky Online Scan stills tells me to install the program. Advice please?

PS The pc is running well and the annoying warning box, blue screen and false error messages and fake windows startup page have stopped.
Robert
WhitesRUs
Active Member
 
Posts: 7
Joined: August 3rd, 2008, 9:17 pm

Re: Please help with Antivirus XP 2008 removal

Unread postby jmw3 » August 9th, 2008, 6:06 pm

Hi Robert
Haven't heard of this before with Internet Explorer. I know there are some problems with Firefox of the type your mentioning. The only thing I can suggest is to remove the older versions of Java that are on your system & try again with Kaspersky:
Click Start > Control Panel > Add/Remove Programs
Remove these programs by clicking Remove

Java 2 Runtime Environment, SE v1.4.2_01
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5


If that doesn't work try this:

Please go to Eset website to perform an online scan. Please use Internet Explorer as it uses ActiveX.

  1. Check (tick) this box: YES, I accept the Terms of Use.
  2. Click on the Start button next to it.
  3. When prompted to run ActiveX. click Yes.
  4. You will be asked to install an ActiveX. Click Install.
  5. Once installed, the scanner will be initialized.
  6. After the scanner is initialized, click Start.
  7. Uncheck (untick) Remove found threats box.
  8. Check (tick) Scan unwanted applications.
  9. Click on Scan.
  10. It will start scanning. Please be patient.
  11. Once the scan is done, you will find a log in C:\Program Files\esetonlinescanner\log.txt. Please post this log along with a new HJT log in your next reply.
User avatar
jmw3
MRU Emeritus
MRU Emeritus
 
Posts: 4621
Joined: February 12th, 2008, 2:36 am
Location: Port Hedland, Western Australia

Re: Please help with Antivirus XP 2008 removal

Unread postby WhitesRUs » August 10th, 2008, 11:49 am

Hi John

Removed the 4 old Java programs, but same error box from Kaspersky regarding needing to install v1.5 or higher. Therefore used Eset website as requested and both log files listed below.

Regards
Robert

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3343 (20080810)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=6db86f231a917346aa641f1450011be2
# end=finished
# remove_checked=false
# unwanted_checked=true
# utc_time=2008-08-10 03:40:31
# local_time=2008-08-10 04:40:31 (+0000, GMT Daylight Time)
# country="United Kingdom"
# osver=5.1.2600 NT Service Pack 3
# scanned=608816
# found=5
# scan_time=8348
C:\Documents and Settings\Ora\Application Data\Sun\Java\Deployment\cache\6.0\1\347841c1-47b5b402 Java/Exploit.Bytverify trojan 2F91C2163401584BFFADE8E8E20361BD
C:\Documents and Settings\Ora\Application Data\Sun\Java\Deployment\cache\6.0\1\347841c1-47b5b402 »ZIP »NewSecurityClassLoader.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Ora\Application Data\Sun\Java\Deployment\cache\6.0\1\347841c1-47b5b402 »ZIP »NewURLClassLoader.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\TaZ\Desktop\BSINSTALL.exe Win32/Adware.SaveNow application 4C7B634F102C421F1982EF5EEA4A338E
C:\Documents and Settings\TaZ\Desktop\BSINSTALL.exe »WISE »saveinstwm.exe Win32/Adware.SaveNow application 00000000000000000000000000000000


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:49:07, on 10/08/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINDOWS\Logi_MwX.Exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Antiy Labs\Alive\ALiveCenter_.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Antiy Auto Update] C:\Program Files\Antiy Labs\Alive\ALiveCenter.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'Default user')
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.meshcomputers.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b31267.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15031/CTSUEng.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Fac ... oader5.cab
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b56986.cab
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai.net/f/516/25175/7d ... 070115.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b31267.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/So ... b56986.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Fac ... loader.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v5.cab
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://www.creative.com/softwareupdate/ ... TSUEng.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 8701210953
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {BE833F39-1E0C-468C-BA70-25AAEE55775E} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b56986.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15034/CTPID.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 11972 bytes
WhitesRUs
Active Member
 
Posts: 7
Joined: August 3rd, 2008, 9:17 pm

Re: Please help with Antivirus XP 2008 removal

Unread postby jmw3 » August 12th, 2008, 12:12 am

Hi Robert
Eset picked up a couple of things, nothing major.

Delete Files
Using Windows Explore by right-clicking the Start button and left clicking Explore navigate to and find the following file: if found, delete it

C:\Documents and Settings\TaZ\Desktop\BSINSTALL.exe

We also need to clean out the Java cache:
  • Click Start>Control Panel then click the Java icon to open the Java Control Panel
  • Click the General tab
  • Under Temporary Internet Files click Settings
  • Click Delete Files...
  • Click OK twice to exit the Java Control panel

Post a new HJT for review & let me know how your computer is running or any problems.
User avatar
jmw3
MRU Emeritus
MRU Emeritus
 
Posts: 4621
Joined: February 12th, 2008, 2:36 am
Location: Port Hedland, Western Australia

Re: Please help with Antivirus XP 2008 removal

Unread postby WhitesRUs » August 12th, 2008, 7:19 am

Hi John

Deleted BSintall.exe and Java cache as requested.

Computer seems to be running fine, only problem is not being allowed to run Kaspsrsky on line because of the 'install v1.5 or higher' prompt. Would it help to delete Java altogether and then re-install?

New HJT log file attached.
Robert

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:12:02, on 12/08/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINDOWS\Logi_MwX.Exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Antiy Labs\Alive\ALiveCenter_.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Antiy Auto Update] C:\Program Files\Antiy Labs\Alive\ALiveCenter.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'Default user')
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.meshcomputers.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b31267.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15031/CTSUEng.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Fac ... oader5.cab
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b56986.cab
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai.net/f/516/25175/7d ... 070115.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b31267.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/So ... b56986.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Fac ... loader.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v5.cab
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://www.creative.com/softwareupdate/ ... TSUEng.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 8701210953
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {BE833F39-1E0C-468C-BA70-25AAEE55775E} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b56986.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15034/CTPID.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 12104 bytes
WhitesRUs
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Re: Please help with Antivirus XP 2008 removal

Unread postby jmw3 » August 14th, 2008, 6:36 pm

Hi Robert

I apoligise again for the late reply.

Good to hear your pc is running OK. I wouldn't worry to much about the Kaspersky Scanner. If the current version of Java is not causing problems for anything else on your computer, I'd be inclined to uninstall the Kaspersky Scanner rather than Java. The scanner is a tool we use for analysis more than anything else. It doesn't actually remove anything. If you want to remove it just go to Add/Remove Programs & uninstall it.

You should also delete the following tools from your desktop:
DSS.exe
ATF-Cleaner.exe


Other than that your last HJT log appears to be clean. Well done. Here's some recommendations to help keep it that way.

Create a Clean System Restore Point
Create a new, clean System Restore point which you can use in case of future system problems:
Press Start->All Programs->Accessories->System Tools->System Restore
Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close

Now remove old, infected System Restore points:
Next click Start->Run and type cleanmgr in the box and press OK
Ensure the boxes for Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
Press OK and Yes to confirm

Set Correct Settings For Files That Should Be Hidden In Windows XP
  • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
  • Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
  • If unchecked please checkHide protected operating system files (Recommended)
  • If necessary check "Display content of system folders"
  • If necessary Uncheck Hide file extensions for known file types.
  • Click OK

Make your Internet Explorer more secure
Open Internet Explorer click Tools > Options > Security tab > Internet icon to highlight > Custom Level, then select the following options:-
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
Click OK, then Apply > OK to exit the Internet Properties page.

Microsoft Windows Update
Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office products loopholes and fix any bugs found. Please ensure that you visit the following websites regularly or do update your system regularly.
Install the updates immediately if they are found. Reboot your computer if necessary, revisit Windows Update and Office update sites until there are no more updates to be installed.
To update Windows
Go to Start > All Programs > Windows Update
To update Office
Open up any Office program.
Go to Help > Check for Updates
Alternatively, you can visit the links below to update Windows and Office products.
Windows Update
Office Update

Firewall
Looking over your log, it seems you don't have any evidence of a third party firewall.
As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:
1) Comodo
2) Sunbelt/Kerio (Free 30 day full featured evaluation)
3) Agnitum
If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.

Malwarebytes' Anti-Malware
Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:
Malwarebytes' Anti-Malware Setup Guide
Malwarebytes' Anti-Malware Scanning Guide

SpywareBlaster
Download and install Javacools SpywareBlaster from here
SpywareBlaster adds a list of ActiveX controls, tracking cookies and sites which will be blocked in either Internet Explorer or Firefox browsers. You need to manually check for updates regularly.

Install WinPatrol
Download it here
You can find information about how WinPatrol works here

Install FireTrust SiteHound
You can find information and download it from here

Install MVPS Hosts File
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
Download & read Tutorial here here
NOTE : Be sure to disable the service "DNS Client" FIRST to allow the use of large HOSTS files without slowdowns.
If this isn't done first, the next reboot may take a VERY LONG TIME.
This is how to do it. First be sure you are signed in as a user with administrative privileges:
Stop and Disable the DNS Client Service
  • Go to Start, Run and type Services.msc and click OK
  • Under the Extended Tab, Scroll down and find this service - DNS Client
  • Right-Click on the DNS Client service
  • Choose Properties
  • Select the General tab & click on the Stop button
  • Click the Arrow-down tab on the right-hand side at the Start-up Type box
  • From the drop-down menu, click on Manual
  • Click the Apply tab, then click OK

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Read some information here on how to prevent Malware.

Hopefully these steps will help keep your computer clean.

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!
The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

If there are any other questions then feel free to ask or in future do not hesitate to contact us here at The Malware Removal Forums
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Re: Please help with Antivirus XP 2008 removal

Unread postby NonSuch » August 20th, 2008, 8:09 pm

As this issue is resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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