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Unwished windows from pc-on-internet : HijackThis report

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Unwished windows from pc-on-internet : HijackThis report

Unread postby BDR74330 » August 3rd, 2008, 5:37 pm

Hello !
I am French : please, excuse me for my "schoolar english"...
I need your help because I receive a lot of unwished windows from "em.pc-on-internet.com" or from "fc.pc-on-internet.com" with Firefox 3
Thanks for your help !
Bernard DANGELZER
__________________________________________

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:22:34, on 03/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\bcmntray.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
C:\Program Files\Fichiers communs\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Mediafour\MacDrive\MDDiskProtect.exe
C:\Program Files\Fichiers communs\Mediafour\MACVNTFY.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hercules\Deluxe Optical Glass\Camservice.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\documents and settings\marie-line\local settings\application data\gogsm.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Fichiers communs\Acronis\Schedule2\schedul2.exe
C:\Program Files\Fichiers communs\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Fichiers communs\Acronis\Fomatik\TrueImageTryStartService.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: Aide pour le lien d'Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\bcmntray
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Fichiers communs\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [MediafourGettingStartedWithMacDrive6] "C:\Program Files\Mediafour\MacDrive\MacDrive.exe" /runonce
O4 - HKLM\..\Run: [MDDiskProtect.exe] C:\Program Files\Mediafour\MacDrive\MDDiskProtect.exe
O4 - HKLM\..\Run: [Mediafour Mac Volume Notifications] "C:\Program Files\Fichiers communs\Mediafour\MACVNTFY.EXE" /auto
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [CamserviceDeluxe2] C:\Program Files\Hercules\Deluxe Optical Glass\Camservice.exe /startup
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EPSON Stylus DX7400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICDE.EXE /FU "C:\WINDOWS\TEMP\E_SB4.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [gogsm] c:\documents and settings\marie-line\local settings\application data\gogsm.exe gogsm
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FICHIE~1\Skype\SKYPE4~1.DLL
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Fichiers communs\Acronis\Schedule2\schedul2.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Fichiers communs\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Service Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Service de l'iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Acronis Try And Decide Service (TryAndDecideService) - Unknown owner - C:\Program Files\Fichiers communs\Acronis\Fomatik\TrueImageTryStartService.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 8535 bytes
BDR74330
Active Member
 
Posts: 7
Joined: August 3rd, 2008, 5:17 pm
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Re: Unwished windows from pc-on-internet : HijackThis report

Unread postby Shaba » August 5th, 2008, 8:20 am

Hi BDR74330

  1. Please download Navilog1.zip and save it to your desktop.
  2. Right click on Navilog1.zip and select Extract All....
  3. Click Next on seeing the Welcome to the Compressed (zipped) Folders Extraction Wizard.
  4. Click on the Browse button. Click on Desktop. Then click OK.
  5. Click Next. It will start extracting.
  6. Once done, check (tick) the Show extracted files box and click Finish.
  7. Double click on Navilog1.exe to start the installation. Select English as the installation language and click Next.
  8. Click Next again.
  9. Select I accept the agreement and click Next.
  10. Check (tick) Create a desktop icon box and click Next.
  11. Click Install, then click Finish.
  12. Double click on the shortcut created on your desktop to run Navilog1.
  13. Press E for English and press Enter.
  14. It will present you with a series of instructions, read through them and press Enter.
  15. At the end, you will be shown a menu. Press 1 and press Enter.
  16. It will start scanning. It will take a few minutes. Once done, it will prompt you to press any key to continue. Tap any key as requested.
  17. Notepad will open afterwards. Please copy and paste the contents of this Notepad file in your next reply.
User avatar
Shaba
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Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: Unwished windows from pc-on-internet : HijackThis report

Unread postby BDR74330 » August 5th, 2008, 10:22 am

Hello !

First of all, thank you for your first response.
Since my first message, I need to install "QuickMediaConverter" on my computer and I use it a lot...

After this few words, I paste the report of "Navilog1" as you asked me : thanks for examine it and help me.

Sincerely yours
Bernard Dangelzer
____________________________________________________


Search Navipromo version 3.6.1 began on 05/08/2008 at 16:13:15,39

!!! Warning, this report may include legitimate files/programs !!!
!!! Post this report on the forum you are being helped !!!
!!! Don't continue with removal unless instructed by an authorized helper !!!
Fix running from C:\Program Files\navilog1
Actual User Account : "Marie-Line"

Updated on 19.07.2008 at 20h00 by IL-MAFIOSO


Microsoft Windows XP [version 5.1.2600]
Version Internet Explorer : 7.0.5730.13
Filesystem type : NTFS

Search done in normal mode

*** Searching for installed Software ***

Favorit

*** Search folders in "C:\WINDOWS" ***


*** Search folders in "C:\Program Files" ***


*** Search folders in "C:\Documents and Settings\All Users\menudm~1\progra~1" ***


*** Search folders in "C:\Documents and Settings\All Users\menudm~1" ***


*** Search folders in "c:\docume~1\alluse~1\applic~1" ***


*** Search folders in "C:\Documents and Settings\Marie-Line\applic~1" ***


*** Search folders in "C:\Documents and Settings\Marie-Line\locals~1\applic~1" ***


*** Search folders in "C:\Documents and Settings\Marie-Line\menudm~1\progra~1" ***

*** Search with Catchme-rootkit/stealth malware detector by gmer ***
for more info : http://www.gmer.net

No Navipromo file found


*** Search with GenericNaviSearch ***
!!! Possibility of legitimate files in the result !!!
!!! Must always be checked before manually deleting !!!

* Scan in "C:\WINDOWS\system32" *

* Scan in "C:\Documents and Settings\Marie-Line\locals~1\applic~1" *



*** Search files ***



*** Search specific Registry keys ***

HKEY_CURRENT_USER\Software\Lanconfig found !

*** Complementary Search ***
(Search specific files)

1)Search new Instant Access files :


2)Heuristic Search :

* In "C:\WINDOWS\system32" :


* In "C:\Documents and Settings\Marie-Line\locals~1\applic~1" :

gogsm.dat found !
gogsm_nav.dat found !
gogsm_navps.dat found !

3)Certificates Search :

Egroup certificate found !
Electronic-Group certificate found !
OOO-Favorit certificate found !
Sunny-Day-Design-Ltd certificate not found !

4)Search known files :



*** Search completed on 05/08/2008 at 16:15:34,03 ***
BDR74330
Active Member
 
Posts: 7
Joined: August 3rd, 2008, 5:17 pm

Re: Unwished windows from pc-on-internet : HijackThis report

Unread postby Shaba » August 5th, 2008, 10:40 am

This is the next step:

Please save all your documents and this set of instructions as you will be required to restart the computer during the fix.

  1. Double click on the Navilog1 shortcut on your desktop to run it.
  2. Press E for English from the language Menu.
  3. It will present you with a series of instructions, read through them and press Enter.
  4. At the end, you will be shown a menu. Press 2 and press Enter.
  5. The tool will prompt you that you need to restart your computer. Let it restart your computer. If it doesn't, please do so manually.
  6. Log in to your usual account after restarting.
  7. Wait for the *** Cleaning stage complete! *** message. This takes a while.
  8. Notepad will open. Please post the contents of this Notepad file in your next reply along with a fresh HijackThis log.

Note: Your desktop should appear. If it doesn't, please press Ctrl + Shift + Esc to open Task Manager. Click on File > New Task (Run...). Type in explorer.exe and press Enter.
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: Unwished windows from pc-on-internet : HijackThis report

Unread postby BDR74330 » August 5th, 2008, 11:38 am

Hello and thank you !

As you asked me, here are :
1. the report of Navilog1 after a run with "2" and automatic restart
2. the report of HijackThis just after

Sincerely yours
Bernard Dangelzer
_______________________________

Navipromo Removal version 3.6.1 started on 05/08/2008 at 17:13:28,26

Fix running from C:\Program Files\navilog1
Actual User Account : "Marie-Line"

Updated on 19.07.2008 at 20h00 by IL-MAFIOSO


Microsoft Windows XP [version 5.1.2600]
Internet Explorer : 7.0.5730.13
Filesystem type : NTFS

Automatic removal
with Catchme and GNS results


Cleanning stage done on Reboot


*** fsbl1.txt not found ***
(Check that Catchme found nothing in Search Mode)


*** Deleting with Backups GenericNaviSearch results ***

* Deletion in "C:\WINDOWS\System32" *


* Deletion in "C:\Documents and Settings\Marie-Line\locals~1\applic~1" *



*** Deleting folders in "C:\WINDOWS" ***


*** Deleting folders in "C:\Program Files" ***


*** Deleting folders in "C:\Documents and Settings\All Users\menudm~1\progra~1" ***


*** Deleting folders in "C:\Documents and Settings\All Users\menudm~1" ***


*** Deleting folders in "c:\docume~1\alluse~1\applic~1" ***


*** Deleting folders in "C:\Documents and Settings\Marie-Line\applic~1" ***


*** Deleting folders in "C:\Documents and Settings\Marie-Line\locals~1\applic~1" ***


*** Deleting folders in "C:\Documents and Settings\Marie-Line\menudm~1\progra~1" ***



*** Deleting files ***


*** Deleting temporary files ***

Cleaning of C:\WINDOWS\Temp done !
Cleaning of C:\Documents and Settings\Marie-Line\locals~1\Temp done !

*** Complementary Search ***
(Search specific files)

1)Deletion with backups new Instant Access files:

2)Heuristic search and deletion with backups :


* In "C:\WINDOWS\system32" *


* In "C:\Documents and Settings\Marie-Line\locals~1\applic~1" *


gogsm.exe found !
Copy gogsm.exe done !
gogsm.exe deleted !

gogsm.dat found !
Copy gogsm.dat done !
gogsm.dat deleted !

gogsm_nav.dat found !
Copy gogsm_nav.dat done !
gogsm_nav.dat deleted !

gogsm_navps.dat found !
Copy gogsm_navps.dat done !
gogsm_navps.dat deleted !


*** Copy Registry to Safebackup folder ***

Backing up Registry done !

*** Cleaning Registry ***

Registry cleaned


*** Certificates ***

Egroup Certificate deleted !
Electronic-Group Certificate deleted !
OOO-Favorit Certificate deleted !
Sunny-Day-Design-Ltd Certificate not found !

*** Cleaning stage complete on 05/08/2008 at 17:18:09,54 ***
_______________________________

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:30:58, on 05/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Fichiers communs\Acronis\Schedule2\schedul2.exe
C:\Program Files\Fichiers communs\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Fichiers communs\Acronis\Fomatik\TrueImageTryStartService.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\bcmntray.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
C:\Program Files\Fichiers communs\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Mediafour\MacDrive\MDDiskProtect.exe
C:\Program Files\Fichiers communs\Mediafour\MACVNTFY.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hercules\Deluxe Optical Glass\Camservice.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: Aide pour le lien d'Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\bcmntray
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Fichiers communs\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [MediafourGettingStartedWithMacDrive6] "C:\Program Files\Mediafour\MacDrive\MacDrive.exe" /runonce
O4 - HKLM\..\Run: [MDDiskProtect.exe] C:\Program Files\Mediafour\MacDrive\MDDiskProtect.exe
O4 - HKLM\..\Run: [Mediafour Mac Volume Notifications] "C:\Program Files\Fichiers communs\Mediafour\MACVNTFY.EXE" /auto
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [CamserviceDeluxe2] C:\Program Files\Hercules\Deluxe Optical Glass\Camservice.exe /startup
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EPSON Stylus DX7400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICDE.EXE /FU "C:\WINDOWS\TEMP\E_SB4.tmp" /EF "HKCU"
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FICHIE~1\Skype\SKYPE4~1.DLL
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Fichiers communs\Acronis\Schedule2\schedul2.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Fichiers communs\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Service Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Service de l'iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Acronis Try And Decide Service (TryAndDecideService) - Unknown owner - C:\Program Files\Fichiers communs\Acronis\Fomatik\TrueImageTryStartService.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 8336 bytes
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Re: Unwished windows from pc-on-internet : HijackThis report

Unread postby Shaba » August 5th, 2008, 11:51 am

Looks much better :)

Please make sure that all programs are closed when installing Java.

  1. Click here to visit Java's website.
  2. Scroll down to Java Runtime Environment (JRE) 6 Update 7. Click on Download.
  3. Select Windows from the drop-down list for Platform.
  4. Select Multi-language from the drop-down list for Language.
  5. Check (tick) I agree to the Java SE Runtime Environment 6 License Agreement box and click on Continue.
  6. Click on jre-6u7-windows-i586-p.exe link to download it and save this to a convenient location.
  7. Double click on jre-6u7-windows-i586-p.exe to install Java.
  8. After the Java installation has finished, please go to Kaspersky website and perform an online antivirus scan.
  9. Read through the requirements and privacy statement and click on Accept button.
  10. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  11. When the downloads have finished, click on Settings.
  12. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
  13. Click on My Computer under Scan.
  14. Once the scan is complete, it will display the results. Click on View Scan Report.
  15. You will see a list of infected items there. Click on Save Report As....
  16. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  17. Please post this log in your next reply along with a fresh HijackThis log.
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Re: Unwished windows from pc-on-internet : HijackThis report

Unread postby BDR74330 » August 5th, 2008, 3:59 pm

Hello once again !

Here are Kaspersky report (with two infected files !?) and new HijackThis log

What about this ? :roll:

Have a good night...
Bernard Dangelzer
__________________________________________________

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Tuesday, August 5, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Tuesday, August 05, 2008 19:07:44
Records in database: 1057899
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Files scanned: 38260
Threat name: 1
Infected objects: 2
Suspicious objects: 0
Duration of the scan: 00:55:16


File name / Threat name / Threats count
C:\Documents and Settings\Marie-Line\Local Settings\Application Data\Mozilla\Firefox\Profiles\66pzdflr.default\Cache\55B4A662d01 Infected: not-a-virus:RiskTool.Win32.Reboot.f 1
C:\Program Files\Navilog1\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f 1

The selected area was scanned.
______________________________________________________

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:46:49, on 05/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Fichiers communs\Acronis\Schedule2\schedul2.exe
C:\Program Files\Fichiers communs\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Fichiers communs\Acronis\Fomatik\TrueImageTryStartService.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\bcmntray.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
C:\Program Files\Fichiers communs\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Mediafour\MacDrive\MDDiskProtect.exe
C:\Program Files\Fichiers communs\Mediafour\MACVNTFY.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hercules\Deluxe Optical Glass\Camservice.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: Aide pour le lien d'Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\bcmntray
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Fichiers communs\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [MediafourGettingStartedWithMacDrive6] "C:\Program Files\Mediafour\MacDrive\MacDrive.exe" /runonce
O4 - HKLM\..\Run: [MDDiskProtect.exe] C:\Program Files\Mediafour\MacDrive\MDDiskProtect.exe
O4 - HKLM\..\Run: [Mediafour Mac Volume Notifications] "C:\Program Files\Fichiers communs\Mediafour\MACVNTFY.EXE" /auto
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [CamserviceDeluxe2] C:\Program Files\Hercules\Deluxe Optical Glass\Camservice.exe /startup
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EPSON Stylus DX7400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICDE.EXE /FU "C:\WINDOWS\TEMP\E_SB4.tmp" /EF "HKCU"
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FICHIE~1\Skype\SKYPE4~1.DLL
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Fichiers communs\Acronis\Schedule2\schedul2.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Fichiers communs\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Service Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Service de l'iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Acronis Try And Decide Service (TryAndDecideService) - Unknown owner - C:\Program Files\Fichiers communs\Acronis\Fomatik\TrueImageTryStartService.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 8755 bytes
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Re: Unwished windows from pc-on-internet : HijackThis report

Unread postby Shaba » August 6th, 2008, 9:01 am

Those are not infected files but part of Navilog1 :)

You can uninstall Navilog1 via add/remove programs and empty Firefox cache.

Still problems?
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Re: Unwished windows from pc-on-internet : HijackThis report

Unread postby BDR74330 » August 6th, 2008, 10:57 am

:o "You know what... ? I'm happy !" :bounce:

The cache of Firefox is now empty (for few secondes only) and I removed Navilog1 three minutes ago

Thank you so much for your help and your efficacity.

Sicerely your
Bernard Dangelzer
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Posts: 7
Joined: August 3rd, 2008, 5:17 pm

Re: Unwished windows from pc-on-internet : HijackThis report

Unread postby Shaba » August 6th, 2008, 11:11 am

Great :)

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Looking over your log, it seems you don't have any evidence of a third party firewall.

As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:

1) Comodo (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage")
2) Online Armor
3) Sunbelt/Kerio
4) Agnitum
5) ZoneAlarm (uncheck ZoneAlarm Spy Blocker during installation if you choose this one)

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.

Please download OTCleanIt and save it to desktop.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

    Malwarebytes' Anti-Malware Setup Guide

    Malwarebytes' Anti-Malware Scanning Guide

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety


Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean! :)
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Re: Unwished windows from pc-on-internet : HijackThis report

Unread postby BDR74330 » August 6th, 2008, 3:58 pm

Hello !

As you have well seen, I have no other firewall than Windows built-in firewall. So, I am installing Comodo just now...

1. Is Comodo also against viruses ?
2. and what about Avast and its automatic updates ?
3. and is it usefull to have Avast and Comodo simultaneously ?

Other question : what is the use of OTCleanIt ?

And an other one, if you allow me : I don't use "Internet Explorer" for browsing on the web, I use Firefox3. Is it necessary to execute your step "Make your Internet Explorer more secure" ?

Thanks for your futur answers
Bernard Dangelzer
BDR74330
Active Member
 
Posts: 7
Joined: August 3rd, 2008, 5:17 pm

Re: Unwished windows from pc-on-internet : HijackThis report

Unread postby Shaba » August 7th, 2008, 7:47 am

1. It is a firewall; it has also features that will prevent malware from coming.

2. Yes, it is an antivirus :)

3. Absolutely.

"Other question : what is the use of OTCleanIt ?"

It will remove tools we used; they are not meant to be used without supervision :)

"And an other one, if you allow me : I don't use "Internet Explorer" for browsing on the web, I use Firefox3. Is it necessary to execute your step "Make your Internet Explorer more secure" ?"

Then not :)
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Re: Unwished windows from pc-on-internet : HijackThis report

Unread postby BDR74330 » August 7th, 2008, 3:08 pm

Hello !

Thanks for your last answer.

I just look for some informations about Malwarebytes' Anti-Malware and SpywareBlaster : I shall install them this evening !

I think you can close this topic : I am very happy with your helps. Now, I know that "Malware Removal" exists and I feel more secure in my use of PC computer with Windows XP (since 1985, I use Macintosh without any problem. I recently try to use Windows and, with you, I learn a lot in six days !).

May be I'll login in future to submit difficulties on friends' computer ...

Thank you once more !

Bernard DANGELZER
BDR74330
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Re: Unwished windows from pc-on-internet : HijackThis report

Unread postby Shaba » August 7th, 2008, 3:24 pm

You are welcome, I hope that you stay clean in the future :)
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Shaba
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Re: Unwished windows from pc-on-internet : HijackThis report

Unread postby Shaba » August 8th, 2008, 1:45 pm

BDR74330 this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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Shaba
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