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Help Please.

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Help Please.

Unread postby junlong » July 29th, 2008, 2:22 am

Dear Administration,

It appears that I have some sort of virus on my computer, but I have no idea how it got there or how to get rid of it. Please help me. Thanks.
junlong
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Posts: 3
Joined: July 29th, 2008, 2:19 am
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Re: Help Please.

Unread postby Shaba » July 30th, 2008, 1:19 am

Hi junlong

Click here to download HJTInstall.exe
  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
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Shaba
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Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: Help Please.

Unread postby Shaba » August 4th, 2008, 1:36 am

Due to lack of response this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland


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