Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

mayur.g -mru

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

mayur.g -mru

Unread postby mz30 » July 24th, 2008, 1:29 pm

http://malwareremoval.com/forum/viewtopic.php?f=11&t=33021

A fair bit to deal with here,need to run combofix,sdfix.
I am guessing the policy restrictions
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
are a result of the malware as the 06 is placed by spybot and spybot is not showing in the log,and i also believe that we need to fix the 07 for the fixes to work.

This line is a link to ultimate cleaner 2007 and needs to go:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wm ... Ojg5&lid=2




Hi mayur.g,

RENAME HIJACKTHIS

There is some infection hiding in your log.

Using Windows Explore by right-clicking the Start button and left clicking Explore navigate to: C:\Program Files\HijackThis\HijackThis.exe

Right-click on HijackThis.exe & select Rename to scanner.exe and post back a new Hijackthis log.

------------------------------------------------------------

Open up Hijackthis.
Click on do a system scan only.
Place a checkmark next to these lines(if still present).


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wm ... Ojg5&lid=2
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1


Then close all windows except Hijackthis and click Fix Checked
Close HijackThis.


-------------------------------------------------------------------


Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :

  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log


--------------------------------------------------------------

Please visit this webpage for instructions for downloading ComboFix at your DESKTOP :
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Please ensure you read this guide carefully and install the Recovery Console first.

Additional links to download the tool:
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://www.forospyware.com/sUBs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

Note: The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click Yes to allow ComboFix to continue scanning for malware.
  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

--------------------------------------------------------------

In your next reply please post

  • report.txt
  • combofix log
  • fresh hjt log(run after all the above steps)
User avatar
mz30
Regular Member
 
Posts: 1683
Joined: June 23rd, 2007, 9:39 am
Location: liverpool
Advertisement
Register to Remove

Re: mayur.g -mru

Unread postby random/random » July 25th, 2008, 5:43 pm

The 07 does not need to be fixed for sdfix or combofix to work, both of them can get around it very effectively.

Do you really need a new HijackThis log after running sdfix, and then another one after running combofix?

Remove the request for a new HijackThis log after the SDFix instructions and then post it.
User avatar
random/random
Developer
Developer
 
Posts: 7731
Joined: December 18th, 2005, 3:30 pm

Re: mayur.g -mru

Unread postby mz30 » July 27th, 2008, 6:41 am

Hi random,

I have had no reply as of yet from the op,however i have noticed that he has posted at b.c also http://www.bleepingcomputer.com/forums/topic159392.html and has had no reply.

Should that topic be closed?
User avatar
mz30
Regular Member
 
Posts: 1683
Joined: June 23rd, 2007, 9:39 am
Location: liverpool

Re: mayur.g -mru

Unread postby random/random » July 27th, 2008, 6:51 am

I closed the topic at BC
User avatar
random/random
Developer
Developer
 
Posts: 7731
Joined: December 18th, 2005, 3:30 pm

Re: mayur.g -mru

Unread postby mz30 » July 27th, 2008, 7:06 am

Thanks random. :)
User avatar
mz30
Regular Member
 
Posts: 1683
Joined: June 23rd, 2007, 9:39 am
Location: liverpool

Re: mayur.g -mru

Unread postby mz30 » July 31st, 2008, 2:14 pm

Hi random,

No reply from the op,could you please close this thread and the one in the hjt room.

Thanks

Mike :)
User avatar
mz30
Regular Member
 
Posts: 1683
Joined: June 23rd, 2007, 9:39 am
Location: liverpool
Advertisement
Register to Remove


Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 22 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware