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apq downloader problem

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Re: apq downloader problem

Unread postby Carolyn » July 21st, 2008, 7:12 pm

Hello,

Let's try one more scan to make sure that your computer is clean:
  1. Please go to F-Secure website to perform an online scan. Click on Start scanning at the bottom of the page.
  2. You may be prompted to install an ActiveX before you are able to accept the License Agreement. If prompted, please install it. After installing, the Accept button will be available.
  3. Click on Accept to accept the License Agreement.
  4. Click on Custom Scan.
    • Under Virus Scan Options, select the Scan whole system option.
    • Under Other Scan Options, select these options:
      • Scan all files
      • Scan whole system for rootkits
      • Scan whole system for spyware
      • Scan inside archives
      • Use advanced heuristics
  5. Click Start.
  6. It will start installing the scanner and virus definitions. Once the installation is done, it will start scanning automatically. This takes a while. Please be patient.
  7. Click on I want decide item by item.
  8. Under Actions, select None for all infections found.
  9. Click Next.
  10. Click on Show Report.
  11. Please copy and paste this report in your next reply.
  12. Click Finish.

Please post the F-Secure report along with a fresh HijackThis log.
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Carolyn
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Re: apq downloader problem

Unread postby Carolyn » July 25th, 2008, 5:23 pm

It's been several days. Are you still in need of assistance?
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Carolyn
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Re: apq downloader problem

Unread postby Elrond » July 29th, 2008, 1:33 pm

Due to lack of response this topic is now closed.

If you still need help open a new thread in the Malware Removal forum and wait for a new helper.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal

Elrond
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