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Please Help with Antivirus XP 2008

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Please Help with Antivirus XP 2008

Unread postby slh030 » July 6th, 2008, 2:08 pm

Please help me remove Antivirus XP 2008. I've researched this malware online and tried a couple of things to remove it, but I'm still having problems with this. Can you help me completely remove this from my computer?

Thanks
slh030
slh030
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Re: Please Help with Antivirus XP 2008

Unread postby Rodav » July 6th, 2008, 7:01 pm

Hello! :hello2: and welcome to the Malware Removal forums.
I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research so please be patient while I work on your log and I will post back here with any recommendations.
As I am still training, everything that I post to you, must be checked by an Admin or Moderator. Thus, there may be a tiny bit of a delay between posts. While it shouldn't be too long, you can be assured you will get the best possible advice.

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
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Re: Please Help with Antivirus XP 2008

Unread postby Rodav » July 7th, 2008, 4:01 am

Step 1:
Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
  1. Close all applications and windows.
  2. Double-click on dss.exe to run it, and follow the prompts.
  3. When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
  4. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt in your reply.


Logs to Post:
Please copy and paste the following into your next reply:
  • main.txt and extra.txt from the DSS scan
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Rodav
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Re: Please Help with Antivirus XP 2008

Unread postby Rodav » July 10th, 2008, 5:27 am

Hi slh030,

Do you still need any help, can you understand the instructions?
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Re: Please Help with Antivirus XP 2008

Unread postby silver » July 12th, 2008, 6:31 am

Due to a Lack of Response this topic is now closed.

If you still require help, please open a new thread in the Malware Removal forum.

If you have been helped and wish to donate to help with the costs of this volunteer site,
please read Donations For Malware Removal
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Joined: August 7th, 2006, 9:40 pm
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