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Malware, I Think.. Help.

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Malware, I Think.. Help.

Unread postby Boognishka » July 3rd, 2008, 9:37 pm

Ok, I've had a bad caseof Malware before and came to this website and had it succesfully removed, So I'm back with what I think is some form of Malware.

I Am posting this Log from another computer (not the infected one, but yes the log is from the infected one) Simply because My infected Computer will not run properly, Certain websites do not work what so ever. I can get to this site But I cannot get into the forum, I get get to google but cannot perform a search, infact all Search Engines will not search so to speak.

This problem started when I noticed a red icon beside the volume control that says Windows Update is not set to automatic and to click to change,Which I did and Changed it, Then it just went back... I noticed In the Task Manager, this process came off as "wscntfy.exe".
When I end task it automatically comes back saying I need to change to Automatic, while the whole time it'salready set to automatic... So I google'd it (On another computer) and got This
http://www.google.ca/search?hl=en&client=firefox-a&rls=org.mozilla%3Aen-US%3Aofficial&hs=FJa&q=wscntfy.exe+virus&btnG=Search&meta=

Anyways Here is the Log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:10:52 PM, on 7/3/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\SiteAdvisor\6261\SAService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\SiteAdvisor\6261\SiteAdv.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\seemenow.exe

O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O2 - BHO: (no name) - {0BB78172-499D-417D-953F-6CC190B6B5DA} - C:\WINDOWS\system32\opnlLfDV.dll
O2 - BHO: (no name) - {5F11D5D5-3FB2-4ADD-84AD-D69BC9A5D312} - C:\WINDOWS\system32\urqNgHaY.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: {058f85d0-ef86-25db-efb4-75e4dab4b9dc} - {cd9b4bad-4e57-4bfe-bd52-68fe0d58f850} - C:\WINDOWS\system32\dttiid.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"
O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6261\SiteAdv.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [4821e10f] rundll32.exe "C:\WINDOWS\system32\iuxmrgeo.dll",b
O4 - HKLM\..\Run: [BM4b12d293] Rundll32.exe "C:\WINDOWS\system32\fxytbxbi.dll",s
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: urqNgHaY - C:\WINDOWS\SYSTEM32\urqNgHaY.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe (file missing)
O23 - Service: McAfee Services (mcmscsvc) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe (file missing)
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe (file missing)
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6261\SAService.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 6123 bytes

Thank you guys for your help.
Boognishka
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Posts: 1
Joined: July 3rd, 2008, 8:12 pm
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Re: Malware, I Think.. Help.

Unread postby dan12 » July 4th, 2008, 12:49 am

welcome to malwareremoval forums

My name is Dan, and I will be helping you to remove any infection(s) that you may have.

Please note! that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

Please observe these rules while we work:
  • Perform all actions in the order given.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with it till you're given the all clear.
  • REMEMBER, ABSENCE OF SYMPTOMS DOES NOT MEAN THE INFECTION IS ALL GONE.
If you can do these things, everything should go smoothly.
  • Please note you'll need to have Administrator priviledges to perform the fixes. (XP accounts are Administrator by default)
  • Please let me know if you are using a computer with multiple accounts, as this can affect the instructions given.

Unless informed of in advance, failure to post replies within 5 days will result in this thread being closed.


It may be helpful to you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

I'm presently looking over your log and hope not to be too long.
Will be back with you as soon as I can.
Thanks dan
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dan12
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Posts: 6123
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Re: Malware, I Think.. Help.

Unread postby dan12 » July 4th, 2008, 12:53 am

Make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.

You will now be presented with a screen similar to the one below:

Image

5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.

Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.
___________

We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix


Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

  1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.


  2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New HijackThis log.
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dan12
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Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: Malware, I Think.. Help.

Unread postby Gary R » July 10th, 2008, 2:30 am

Due to lack of response this topic is now closed.

If you still need help open a new thread in the Malware Removal forum and wait for a new helper.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal

Gary R
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