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Spypal Removal

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Spypal Removal

Unread postby Johnny Q » June 29th, 2008, 5:20 pm

hi pls could you look at my HJT log the problem i have is an advert to bye spypal comes up every 30 mins i would like to get rid of it and i think it must be in stealth mode. Im using vista premium OS

regards john

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:04:01, on 28/06/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: Normal

Running processes:
C:\Windows\vsnpstd3.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\TalkTalk\bin\sprtcmd.exe
C:\Program Files (x86)\SPSSM\data\winservm.exe
C:\Program Files (x86)\SPSSM\data\usrprocm.exe
C:\Program Files (x86)\Internet Explorer\IEUser.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\HJT\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files (x86)\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files (x86)\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files (x86)\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKLM\..\Run: [reghostm] C:\Windows\system32\reghostm.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files (x86)\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [EPSON Stylus DX6000 Series (Copy 1)] C:\Windows\system32\spool\DRIVERS\x64\3\1\E_FATIBIE.EXE /FU "C:\Windows\TEMP\E_S8C18.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files (x86)\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files (x86)\Eset\nod32krn.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (TalkTalk) (sprtsvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files (x86)\TalkTalk\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files (x86)\Common Files\Supportsoft\bin\ssrc.exe
O23 - Service: SupportSoft Repair Service (TalkTalk) (tgsrvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files (x86)\Common Files\Supportsoft\bin\tgsrvc.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 6977 bytes
Johnny Q
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Re: Spypal Removal

Unread postby MWR 3 day Mod » July 2nd, 2008, 6:56 am

Hi, Johnny Q

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
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Re: Spypal Removal

Unread postby Bio-Hazard » July 3rd, 2008, 8:51 am

Welcome to the MWR forums. My name is Bio-Hazard. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research. Please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues this may or may not solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • If you don't know or understand something please don't hesitate to say or ask
  • It is important that you reply to this thread. Do not start a new topic.

Note: I am still in training here at Malware Removal, however I will be working under the direct supervision of one of our Malware Experts. Any recommendations will first be approved before being given to you. Because of this, there may be a short delay in getting our responses to you, however be assured that we will be working diligently on your problem.
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Re: Spypal Removal

Unread postby Bio-Hazard » July 4th, 2008, 10:05 am

You should be aware that there are signs of a commercial keylogging programme on your computer

Because it is impossible for us to establish ownership of the computer whose log you have posted we are also unable to establish whether the programme was installed with the owners permission. There may be legal ramifications with its removal which we are not equipped or trained to deal with. Because of this we are unable to give directions to remove it from the computer.

  • If this is a Company machine and you feel the programme was not installed by your company notify your company's IT department or those responsible for computer security.
  • If this is a private machine you may wish to take legal advice. Removal also may need to be done by a suitably qualified professional.
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Re: Spypal Removal

Unread postby Johnny Q » July 5th, 2008, 2:32 pm

this is a private machine it is owned by me and my wife, the commercial keylogger you can see has come from the spypal software that was installed by my wife so we can keep a check on our sons activities, what she was unaware of before she installed it was the fact that this softare contains such key logging attributes. i have tried to remove what i think is the suspect with hjt but is will not remove it.. where do we go from here?
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Re: Spypal Removal

Unread postby Bio-Hazard » July 9th, 2008, 1:34 am

Sorry about the delay. Due the fact of our forum policy i can not help you remove the Commercial keylogger program. Reasons are in my last speech. However we still continue with rest of the cleaning process.


Please note: Due to the restrictions on Vista, all tools should be started by Right-Click ---> Run As Administrator


I'd like you to check (a file/some files) for Viruses.
C:\Windows\system32\reghostm.exe

  • Copy/Paste the first file on the list into the white Upload a file box.
  • Click Send/Submit, and the file will upload to VirusTotal/Jotti, where it will be scanned by several anti-virus programmes.
  • After a while, a window will open, with details of what the scans found.
  • Note details of any viruses found.
  • Repeat for all files on the list, and post me the details please

Uninstall list

Make an uninstall list using HijackThis. To access the Uninstall Manager you would do the following:

  • Start HijackThis
  • Click on the Config button
  • Click on the Misc Tools button
  • Click on the Open Uninstall Manager button.
  • Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.

Spybot S&D Teatimer

From your log i can see this that you are running a Spybot S&D Teatimer. This might interfere with fixes we are about to do so we need to disable it.

Disable Spybot's TeaTimer. This is a two step process.
First step:
  • Right-click the Spybot Icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
  • If you have the new version 1.5, Click once on Resident Protection, then Right click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless.
  • If you have Version 1.4, Click on Exit Spybot S&D Resident
Second step, For Either Version :
  • Open Spybot S&D
  • Click Mode, choose Advanced Mode
  • Go To the bottom of the Vertical Panel on the Left, Click Tools
  • then, also in left panel, click Resident shows a red/white shield.
  • If your firewall raises a question, say OK
  • In the Resident protection status frame, Uncheck the box labeled Resident
    Tea-Timer
    (Protection of over-all system settings) active
  • OK any prompts.
  • Use File, Exit to terminate Spybot
  • Reboot your machine for the changes to take effect.


Remove HijackThis entries

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)


  • Close all open windows and browsers/email etc...
  • Click on the Fix Checked button
  • When completed close the application.


DSS

  • Please download Deckard's System Scanner from HERE and save it to your desktop.

    Note: You must be logged onto an account with administrator privileges.
  • Save all your work and close all opened programs.
  • Double click on dss.exe to run it. Follow the prompts.
  • When the scan is complete, two log files will be produced. The first one, main.txt, will be maximized, the second one, extra.txt, will be minimized.
  • Please post the contents of the 2 log files in your next reply.



Logs/Information to Post in Next Reply

Please post the following logs/Information in your reply:
  • Virustotal or Jotti Results
  • DSS Logs main.txt, will be maximized, the second one, extra.txt, will be minimized.
  • HijackThis Uninstall List
  • A fresh HijackThis Log ( after all the above has been done)
Last edited by Bio-Hazard on July 16th, 2008, 10:24 am, edited 1 time in total.
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Re: Spypal Removal

Unread postby Bio-Hazard » July 12th, 2008, 12:03 pm

Hello!

It has been few days since my last post.
  • Do you still need help with this?
  • Do you need more time?
  • Are you having problems following my instructions?

Note: If after 48hrs you have not replied to this thread then it will have to be CLOSED!!


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Re: Spypal Removal

Unread postby Johnny Q » July 13th, 2008, 1:36 pm

Hi sorry for the delay i am working away at the moment and cant get to that PC untill friday, however i have had a look at your instructions and am a little confused.
Can i just reiterate

1. copy and paste this ...C:\Windows\system32\reghostm.exe in the "Quote" box into the VirusTotal link and upload it. I can do this but i am not sure what list and which files you want me to repeat with.

the rest of the instructions i think i will be able to manage when i arrivve home on Friday.

Can i also ask a question? Is my partner ok to use her bank details on that PC with it having key loggers on it ?

regards John
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Re: Spypal Removal

Unread postby Bio-Hazard » July 14th, 2008, 5:40 am

Hi sorry for the delay i am working away at the moment and cant get to that PC untill friday, however i have had a look at your instructions and am a little confused.
Can i just reiterate
1. copy and paste this ...C:\Windows\system32\reghostm.exe in the "Quote" box into the VirusTotal link and upload it. I can do this but i am not sure what list and which files you want me to repeat with.



Sorry about that. It was my mistake just submit that one file. This one C:\Windows\system32\reghostm.exe


Can i also ask a question? Is my partner ok to use her bank details on that PC with it having key loggers on it ?



It is ok to use, because you have installed this sofware on your computer yourself. It is not sending the information anywhere. Information that commercial keylogger saves is only you to see. You have the control of the program.
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Re: Spypal Removal

Unread postby Johnny Q » July 19th, 2008, 12:08 pm

hello again this is the return info from VirusTotal as per first part of your instructions

File reghostm.exe received on 07.13.2008 16:59:30 (CET)
Current status: finished
Result: 1/33 (3.03%)
Compact Compact
Print results Print results
Antivirus Version Last Update Result
AhnLab-V3 2008.7.11.0 2008.07.11 -
AntiVir 7.8.0.64 2008.07.13 -
Authentium 5.1.0.4 2008.07.13 -
Avast 4.8.1195.0 2008.07.13 -
AVG 7.5.0.516 2008.07.12 -
BitDefender 7.2 2008.07.13 -
CAT-QuickHeal 9.50 2008.07.11 -
ClamAV 0.93.1 2008.07.13 -
DrWeb 4.44.0.09170 2008.07.12 -
eSafe 7.0.17.0 2008.07.13 -
eTrust-Vet 31.6.5949 2008.07.12 -
Ewido 4.0 2008.07.13 -
F-Prot 4.4.4.56 2008.07.13 -
F-Secure 7.60.13501.0 2008.07.12 -
Fortinet 3.14.0.0 2008.07.13 -
GData 2.0.7306.1023 2008.07.13 -
Ikarus T3.1.1.26.0 2008.07.13 -
Kaspersky 7.0.0.125 2008.07.13 -
McAfee 5337 2008.07.11 -
Microsoft 1.3704 2008.07.13 -
NOD32v2 3263 2008.07.11 -
Norman 5.80.02 2008.07.11 -
Panda 9.0.0.4 2008.07.13 Suspicious file
Prevx1 V2 2008.07.13 -
Rising 20.52.62.00 2008.07.13 -
Sophos 4.31.0 2008.07.13 -
Sunbelt 3.1.1536.1 2008.07.12 -
Symantec 10 2008.07.13 -
TheHacker 6.2.96.378 2008.07.13 -
TrendMicro 8.700.0.1004 2008.07.11 -
VBA32 3.12.6.9 2008.07.12 -
VirusBuster 4.5.11.0 2008.07.12 -
Webwasher-Gateway 6.6.2 2008.07.13 -
Additional information
File size: 24576 bytes
MD5...: 0539198b9c8c06c147d2815a07dcc8f6
SHA1..: 3376557e87db501d1f5b6ebab4a0f6a21c75fba2
SHA256: c1aa949fab00ca5da3e297e83f96eec06d6dc953791c748b5f49995e1984ff83
SHA512: c1004462e66788ebc79831ef52108a0fe37a4c501aa533aa9c02bb8827f133a0
28cbda8c0a9a25f30bd29b513854c39f3c0e77d826f9679e9a87fb1a333aefa0
PEiD..: -
PEInfo: PE Structure information

( base data )
entrypointaddress.: 0x40129c
timedatestamp.....: 0x468c6165 (Thu Jul 05 03:11:33 2007)
machinetype.......: 0x14c (I386)

( 3 sections )
name viradd virsiz rawdsiz ntrpy md5
.text 0x1000 0x2038 0x3000 3.56 edb764a253424a73f9533623fc338af4
.data 0x4000 0x9f4 0x1000 0.00 620f0b67a91f7f74151bc5be745b7110
.rsrc 0x5000 0xd5c 0x1000 2.42 18fbbfe979821200a07ae219d26dd8cf

( 1 imports )
> MSVBVM60.DLL: _CIcos, _adj_fptan, __vbaFreeVar, __vbaStrVarMove, __vbaFreeVarList, __vbaEnd, _adj_fdiv_m64, _adj_fprem1, __vbaStrCat, __vbaSetSystemError, __vbaHresultCheckObj, _adj_fdiv_m32, __vbaAryVar, __vbaAryDestruct, _adj_fdiv_m16i, _adj_fdivr_m16i, -, _CIsin, __vbaChkstk, EVENT_SINK_AddRef, __vbaGenerateBoundsError, __vbaStrCmp, __vbaI2I4, DllFunctionCall, _adj_fpatan, EVENT_SINK_Release, -, _CIsqrt, EVENT_SINK_QueryInterface, __vbaExceptHandler, -, __vbaStrToUnicode, -, _adj_fprem, _adj_fdivr_m64, -, -, __vbaFPException, __vbaStrVarVal, __vbaUbound, __vbaVarCat, -, _CIlog, __vbaErrorOverflow, __vbaNew2, _adj_fdiv_m32i, _adj_fdivr_m32i, __vbaStrCopy, __vbaI4Str, __vbaFreeStrList, _adj_fdivr_m32, _adj_fdiv_r, -, __vbaVarDup, __vbaStrToAnsi, _CIatan, __vbaStrMove, __vbaAryCopy, _allmul, _CItan, _CIexp, __vbaFreeStr, __vbaFreeObj

( 0 exports )
Johnny Q
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Re: Spypal Removal

Unread postby Johnny Q » July 19th, 2008, 1:54 pm

this is the results from the DSS scan

Deckard's System Scanner v20071014.68
Run by Jules on 2008-07-19 18:45:54
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- Last 5 Restore Point(s) --
13: 2008-07-19 17:37:57 UTC - RP178 - Windows Update
12: 2008-07-19 10:52:35 UTC - RP177 - Scheduled Checkpoint
11: 2008-07-18 11:45:14 UTC - RP176 - Scheduled Checkpoint
10: 2008-07-17 16:14:25 UTC - RP175 - Scheduled Checkpoint
9: 2008-07-14 18:41:04 UTC - RP174 - Scheduled Checkpoint


-- First Restore Point --
1: 2008-07-06 08:50:30 UTC - RP166 - Scheduled Checkpoint


Backed up registry hives.
Performed disk cleanup.

Percentage of Memory in Use: 77% (more than 75%).
Total Physical Memory: 1014 MiB (1024 MiB recommended).


-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-07-19 18:48:00
Platform: Windows Vista Service Pack 1 (6.00.6001)
MSIE: Internet Explorer (7.00.6000.16386)
Boot mode: Normal

Running processes:
C:\Windows\vsnpstd3.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\TalkTalk\bin\sprtcmd.exe
C:\Program Files (x86)\ESET\nod32kui.exe
C:\Program Files (x86)\Skype\Plugin Manager\skypePM.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\HJT\HiJackThis.exe
C:\Users\Jules\Desktop\dss.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\microsoft shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files (x86)\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files (x86)\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files (x86)\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKLM\..\Run: [reghostm] C:\Windows\system32\reghostm.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files (x86)\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [EPSON Stylus DX6000 Series (Copy 1)] C:\Windows\system32\spool\DRIVERS\x64\3\1\E_FATIBIE.EXE /FU "C:\Windows\TEMP\E_S8C18.tmp" /EF "HKCU"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'NETWORK SERVICE')
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.8.5.1302.1018.dll
O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files (x86)\Common Files\microsoft shared\Information Retrieval\msitss.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.8.5.1302.1018.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files (x86)\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files (x86)\ESET\nod32krn.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe
O23 - Service: SupportSoft Sprocket Service (TalkTalk) (sprtsvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files (x86)\TalkTalk\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - Unknown owner - C:\Program Files
O23 - Service: SupportSoft Repair Service (TalkTalk) (tgsrvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files (x86)\Common Files\SupportSoft\bin\tgsrvc.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe


--
End of file - 7390 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R0 ACPI (Microsoft ACPI Driver) - c:\windows\system32\drivers\acpi.sys (file missing)
R0 CLFS (Common Log (CLFS)) - c:\windows\system32\clfs.sys (file missing)
R0 crcdisk (Crcdisk Filter Driver) - c:\windows\system32\drivers\crcdisk.sys (file missing)
R0 disk (Disk Driver) - c:\windows\system32\drivers\disk.sys (file missing)
R0 Ecache (ReadyBoost Caching Driver) - c:\windows\system32\drivers\ecache.sys (file missing)
R0 FileInfo (File Information FS MiniFilter) - c:\windows\system32\drivers\fileinfo.sys (file missing)
R0 FltMgr - c:\windows\system32\drivers\fltmgr.sys (file missing)
R0 fvevol (BitLocker Drive Encryption Filter Driver) - c:\windows\system32\drivers\fvevol.sys (file missing)
R0 iaStorV (Intel RAID Controller Vista) - c:\windows\system32\drivers\iastorv.sys (file missing)
R0 KSecDD - c:\windows\system32\drivers\ksecdd.sys (file missing)
R0 MountMgr (Mount Point Manager) - c:\windows\system32\drivers\mountmgr.sys (file missing)
R0 msisadrv (ISA/EISA Class Driver) - c:\windows\system32\drivers\msisadrv.sys (file missing)
R0 Mup - c:\windows\system32\drivers\mup.sys (file missing)
R0 NDIS (NDIS System Driver) - c:\windows\system32\drivers\ndis.sys (file missing)
R0 partmgr (Partition Manager) - c:\windows\system32\drivers\partmgr.sys (file missing)
R0 pci (PCI Bus Driver) - c:\windows\system32\drivers\pci.sys (file missing)
R0 spldr (Security Processor Loader Driver) - c:\windows\system32\drivers\spldr.sys (file missing)
R0 Tcpip (TCP/IP Protocol Driver) - c:\windows\system32\drivers\tcpip.sys (file missing)
R0 volmgr (Volume Manager Driver) - c:\windows\system32\drivers\volmgr.sys (file missing)
R0 volmgrx (Dynamic Volume Manager) - c:\windows\system32\drivers\volmgrx.sys (file missing)
R0 volsnap (Storage volumes) - c:\windows\system32\drivers\volsnap.sys (file missing)
R0 Wdf01000 (Kernel Mode Driver Frameworks service) - c:\windows\system32\drivers\wdf01000.sys (file missing)
R1 AFD (Ancilliary Function Driver for Winsock) - c:\windows\system32\drivers\afd.sys (file missing)
R1 cdrom (CD-ROM Driver) - c:\windows\system32\drivers\cdrom.sys (file missing)
R1 CSC (Offline Files Driver) - c:\windows\system32\drivers\csc.sys (file missing)
R1 DfsC (DFS Namespace Client Driver) - c:\windows\system32\drivers\dfsc.sys (file missing)
R1 kbdclass (Keyboard Class Driver) - c:\windows\system32\drivers\kbdclass.sys (file missing)
R1 kbdhid (Keyboard HID Driver) - c:\windows\system32\drivers\kbdhid.sys (file missing)
R1 mouclass (Mouse Class Driver) - c:\windows\system32\drivers\mouclass.sys (file missing)
R1 Msfs - c:\windows\system32\drivers\msfs.sys (file missing)
R1 NetBIOS (NetBIOS Interface) - c:\windows\system32\drivers\netbios.sys (file missing)
R1 netbt - c:\windows\system32\drivers\netbt.sys (file missing)
R1 Npfs - c:\windows\system32\drivers\npfs.sys (file missing)
R1 nsiproxy (NSI proxy service) - c:\windows\system32\drivers\nsiproxy.sys (file missing)
R1 Null - c:\windows\system32\drivers\null.sys (file missing)
R1 PSched (QoS Packet Scheduler) - c:\windows\system32\drivers\pacer.sys (file missing)
R1 RasAcd (Remote Access Auto Connection Driver) - c:\windows\system32\drivers\rasacd.sys (file missing)
R1 rdbss (Redirected Buffering Sub Sysytem) - c:\windows\system32\drivers\rdbss.sys (file missing)
R1 RDPCDD - c:\windows\system32\drivers\rdpcdd.sys (file missing)
R1 RDPENCDD (RDP Encoder Mirror Driver) - c:\windows\system32\drivers\rdpencdd.sys (file missing)
R1 Smb (Message-oriented TCP/IP and TCP/IPv6 Protocol (SMB session)) - c:\windows\system32\drivers\smb.sys (file missing)
R1 tdx (NetIO Legacy TDI Support Driver) - c:\windows\system32\drivers\tdx.sys (file missing)
R1 TermDD (Terminal Device Driver) - c:\windows\system32\drivers\termdd.sys (file missing)
R1 VgaSave - c:\windows\system32\drivers\vga.sys (file missing)
R1 Wanarpv6 (Remote Access IPv6 ARP Driver) - c:\windows\system32\drivers\wanarp.sys (file missing)
R1 ws2ifsl (Windows Socket 2.0 Non-IFS Service Provider Support Environment) - c:\windows\system32\drivers\ws2ifsl.sys (file missing)
R2 lltdio (Link-Layer Topology Discovery Mapper I/O Driver) - c:\windows\system32\drivers\lltdio.sys (file missing)
R2 luafv (UAC File Virtualization) - c:\windows\system32\drivers\luafv.sys (file missing)
R2 PEAUTH - c:\windows\system32\drivers\peauth.sys (file missing)
R2 rspndr (Link-Layer Topology Discovery Responder) - c:\windows\system32\drivers\rspndr.sys (file missing)
R2 secdrv (Security Driver) - c:\windows\system32\drivers\secdrv.sys (file missing)
R2 tcpipreg (TCP/IP Registry Compatibility) - c:\windows\system32\drivers\tcpipreg.sys (file missing)
R3 bowser - c:\windows\system32\drivers\bowser.sys (file missing)
R3 DXGKrnl (LDDM Graphics Subsystem) - c:\windows\system32\drivers\dxgkrnl.sys (file missing)
R3 e1express (Intel(R) PRO/1000 PCI Express Network Connection Driver) - c:\windows\system32\drivers\e1e6032e.sys (file missing)
R3 fastfat (FAT12/16/32 File System Driver) - c:\windows\system32\drivers\fastfat.sys (file missing)
R3 HdAudAddService (Microsoft 1.1 UAA Function Driver for High Definition Audio Service) - c:\windows\system32\drivers\hdaudio.sys (file missing)
R3 HDAudBus (Microsoft UAA Bus Driver for High Definition Audio) - c:\windows\system32\drivers\hdaudbus.sys (file missing)
R3 HidUsb (Microsoft HID Class Driver) - c:\windows\system32\drivers\hidusb.sys (file missing)
R3 HTTP - c:\windows\system32\drivers\http.sys (file missing)
R3 igfx - c:\windows\system32\drivers\igdkmd64.sys (file missing)
R3 intelppm (Intel Processor Driver) - c:\windows\system32\drivers\intelppm.sys (file missing)
R3 iScsiPrt (iScsiPort Driver) - c:\windows\system32\drivers\msiscsi.sys (file missing)
R3 ksthunk (Kernel Streaming Thunks) - c:\windows\system32\drivers\ksthunk.sys (file missing)
R3 monitor (Microsoft Monitor Class Function Driver Service) - c:\windows\system32\drivers\monitor.sys (file missing)
R3 mouhid (Mouse HID Driver) - c:\windows\system32\drivers\mouhid.sys (file missing)
R3 mpsdrv (Windows Firewall Authorization Driver) - c:\windows\system32\drivers\mpsdrv.sys (file missing)
R3 MRxDAV (WebDav Client Redirector Driver) - c:\windows\system32\drivers\mrxdav.sys (file missing)
R3 mrxsmb (SMB MiniRedirector Wrapper and Engine) - c:\windows\system32\drivers\mrxsmb.sys (file missing)
R3 mrxsmb10 (SMB 1.x MiniRedirector) - c:\windows\system32\drivers\mrxsmb10.sys (file missing)
R3 mrxsmb20 (SMB 2.0 MiniRedirector) - c:\windows\system32\drivers\mrxsmb20.sys (file missing)
R3 mssmbios (Microsoft System Management BIOS Driver) - c:\windows\system32\drivers\mssmbios.sys (file missing)
R3 NdisTapi (Remote Access NDIS TAPI Driver) - c:\windows\system32\drivers\ndistapi.sys (file missing)
R3 NdisWan (Remote Access NDIS WAN Driver) - c:\windows\system32\drivers\ndiswan.sys (file missing)
R3 NDProxy (NDIS Proxy) - c:\windows\system32\drivers\ndproxy.sys (file missing)
R3 Ntfs - c:\windows\system32\drivers\ntfs.sys (file missing)
R3 PptpMiniport (WAN Miniport (PPTP)) - c:\windows\system32\drivers\raspptp.sys (file missing)
R3 Rasl2tp (WAN Miniport (L2TP)) - c:\windows\system32\drivers\rasl2tp.sys (file missing)
R3 RasPppoe (Remote Access PPPOE Driver) - c:\windows\system32\drivers\raspppoe.sys (file missing)
R3 RasSstp (WAN Miniport (SSTP)) - c:\windows\system32\drivers\rassstp.sys (file missing)
R3 rdpdr (Terminal Server Device Redirector Driver) - c:\windows\system32\drivers\rdpdr.sys (file missing)
R3 RDPWD (RDP Winstation Driver) - c:\windows\system32\drivers\rdpwd.sys (file missing)
R3 srv - c:\windows\system32\drivers\srv.sys (file missing)
R3 srv2 - c:\windows\system32\drivers\srv2.sys (file missing)
R3 srvnet - c:\windows\system32\drivers\srvnet.sys (file missing)
R3 swenum (Software Bus Driver) - c:\windows\system32\drivers\swenum.sys (file missing)
R3 TDTCP - c:\windows\system32\drivers\tdtcp.sys (file missing)
R3 tssecsrv (Terminal Services Security Filter Driver) - c:\windows\system32\drivers\tssecsrv.sys (file missing)
R3 tunmp (Microsoft Tun Miniport Adapter Driver) - c:\windows\system32\drivers\tunmp.sys (file missing)
R3 tunnel (Microsoft IPv6 Tunnel Miniport Adapter Driver) - c:\windows\system32\drivers\tunnel.sys (file missing)
R3 umbus (UMBus Enumerator Driver) - c:\windows\system32\drivers\umbus.sys (file missing)
R3 usbaudio (USB Audio Driver (WDM)) - c:\windows\system32\drivers\usbaudio.sys (file missing)
R3 usbccgp (Microsoft USB Generic Parent Driver) - c:\windows\system32\drivers\usbccgp.sys (file missing)
R3 usbehci (Microsoft USB 2.0 Enhanced Host Controller Miniport Driver) - c:\windows\system32\drivers\usbehci.sys (file missing)
R3 usbhub (USB2 Enabled Hub) - c:\windows\system32\drivers\usbhub.sys (file missing)
R3 usbprint (Microsoft USB PRINTER Class) - c:\windows\system32\drivers\usbprint.sys (file missing)
R3 usbscan (USB Scanner Driver) - c:\windows\system32\drivers\usbscan.sys (file missing)
R3 USBSTOR (USB Mass Storage Driver) - c:\windows\system32\drivers\usbstor.sys (file missing)
R3 usbuhci (Microsoft USB Universal Host Controller Miniport Driver) - c:\windows\system32\drivers\usbuhci.sys (file missing)
R3 WUDFRd - c:\windows\system32\drivers\wudfrd.sys (file missing)
R4 cdfs (CD/DVD File System Reader) - c:\windows\system32\drivers\cdfs.sys (file missing)

S3 agp440 (Intel AGP Bus Filter) - c:\windows\system32\drivers\agp440.sys (file missing)
S3 AMON - c:\windows\system32\drivers\amon.sys (file missing)
S3 AsyncMac (RAS Asynchronous Media Driver) - c:\windows\system32\drivers\asyncmac.sys (file missing)
S3 BrFiltLo (Brother USB Mass-Storage Lower Filter Driver) - c:\windows\system32\drivers\brfiltlo.sys (file missing)
S3 BrFiltUp (Brother USB Mass-Storage Upper Filter Driver) - c:\windows\system32\drivers\brfiltup.sys (file missing)
S3 BrUsbSer (Brother MFC USB Serial WDM Driver) - c:\windows\system32\drivers\brusbser.sys (file missing)
S3 drmkaud (Microsoft Kernel DRM Audio Descrambler) - c:\windows\system32\drivers\drmkaud.sys (file missing)
S3 E1G60 (Intel(R) PRO/1000 NDIS 6 Adapter Driver) - c:\windows\system32\drivers\e1g6032e.sys (file missing)
S3 exfat (exFAT File System Driver) - c:\windows\system32\drivers\exfat.sys (file missing)
S3 Filetrace - c:\windows\system32\drivers\filetrace.sys (file missing)
S3 gagp30kx (Microsoft Generic AGPv3.0 Filter for K8 Processor Platforms) - c:\windows\system32\drivers\gagp30kx.sys (file missing)
S3 IpFilterDriver (IP Traffic Filter Driver) - c:\windows\system32\drivers\ipfltdrv.sys (file missing)
S3 IPNAT (IP Network Address Translator) - c:\windows\system32\drivers\ipnat.sys (file missing)
S3 IRENUM (IR Bus Enumerator) - c:\windows\system32\drivers\irenum.sys (file missing)
S3 Modem - c:\windows\system32\drivers\modem.sys (file missing)
S3 MSKSSRV (Microsoft Streaming Service Proxy) - c:\windows\system32\drivers\mskssrv.sys (file missing)
S3 MSPCLOCK (Microsoft Streaming Clock Proxy) - c:\windows\system32\drivers\mspclock.sys (file missing)
S3 MSPQM (Microsoft Streaming Quality Manager Proxy) - c:\windows\system32\drivers\mspqm.sys (file missing)
S3 MsRPC - c:\windows\system32\drivers\msrpc.sys (file missing)
S3 MSTEE (Microsoft Streaming Tee/Sink-to-Sink Converter) - c:\windows\system32\drivers\mstee.sys (file missing)
S3 NativeWifiP (NativeWiFi Filter) - c:\windows\system32\drivers\nwifi.sys (file missing)
S3 Ndisuio (NDIS Usermode I/O Protocol) - c:\windows\system32\drivers\ndisuio.sys (file missing)
S3 nv_agp (NVIDIA nForce AGP Bus Filter) - c:\windows\system32\drivers\nv_agp.sys (file missing)
S3 QWAVEdrv (QWAVE driver) - c:\windows\system32\drivers\qwavedrv.sys (file missing)
S3 s116bus (Sony Ericsson Device 116 driver (WDM)) - c:\windows\system32\drivers\s116bus.sys (file missing)
S3 s116mdfl (Sony Ericsson Device 116 USB WMC Modem Filter) - c:\windows\system32\drivers\s116mdfl.sys (file missing)
S3 s116mdm (Sony Ericsson Device 116 USB WMC Modem Driver) - c:\windows\system32\drivers\s116mdm.sys (file missing)
S3 s116mgmt (Sony Ericsson Device 116 USB WMC Device Management Drivers (WDM)) - c:\windows\system32\drivers\s116mgmt.sys (file missing)
S3 s116nd5 (Sony Ericsson Device 116 USB Ethernet Emulation SEMC116 (NDIS)) - c:\windows\system32\drivers\s116nd5.sys (file missing)
S3 s116obex (Sony Ericsson Device 116 USB WMC OBEX Interface) - c:\windows\system32\drivers\s116obex.sys (file missing)
S3 s116unic (Sony Ericsson Device 116 USB Ethernet Emulation SEMC116 (WDM)) - c:\windows\system32\drivers\s116unic.sys (file missing)
S3 Serenum (Serenum Filter Driver) - c:\windows\system32\drivers\serenum.sys (file missing)
S3 Serial (Serial Port Driver) - c:\windows\system32\drivers\serial.sys (file missing)
S3 sffp_mmc (SFF Storage Protocol Driver for MMC) - c:\windows\system32\drivers\sffp_mmc.sys (file missing)
S3 sffp_sd (SFF Storage Protocol Driver for SDBus) - c:\windows\system32\drivers\sffp_sd.sys (file missing)
S3 Tcpip6 (Microsoft IPv6 Protocol Driver) - c:\windows\system32\drivers\tcpip.sys (file missing)
S3 TDPIPE - c:\windows\system32\drivers\tdpipe.sys (file missing)
S3 uagp35 (Microsoft AGPv3.5 Filter) - c:\windows\system32\drivers\uagp35.sys (file missing)
S3 uliagpkx (Uli AGP Bus Filter) - c:\windows\system32\drivers\uliagpkx.sys (file missing)
S3 vga - c:\windows\system32\drivers\vgapnp.sys (file missing)
S3 Wanarp (Remote Access IP ARP Driver) - c:\windows\system32\drivers\wanarp.sys (file missing)
S4 adp94xx - c:\windows\system32\drivers\adp94xx.sys (file missing)
S4 adpahci - c:\windows\system32\drivers\adpahci.sys (file missing)
S4 adpu160m - c:\windows\system32\drivers\adpu160m.sys (file missing)
S4 adpu320 - c:\windows\system32\drivers\adpu320.sys (file missing)
S4 aic78xx - c:\windows\system32\drivers\djsvs.sys (file missing)
S4 aliide - c:\windows\system32\drivers\aliide.sys (file missing)
S4 amdide - c:\windows\system32\drivers\amdide.sys (file missing)
S4 AmdK8 (AMD K8 Processor Driver) - c:\windows\system32\drivers\amdk8.sys (file missing)
S4 arc - c:\windows\system32\drivers\arc.sys (file missing)
S4 arcsas - c:\windows\system32\drivers\arcsas.sys (file missing)
S4 atapi (IDE Channel) - c:\windows\system32\drivers\atapi.sys (file missing)
S4 Brserid (Brother MFC Serial Port Interface Driver (WDM)) - c:\windows\system32\drivers\brserid.sys (file missing)
S4 BrSerWdm (Brother WDM Serial driver) - c:\windows\system32\drivers\brserwdm.sys (file missing)
S4 BrUsbMdm (Brother MFC USB Fax Only Modem) - c:\windows\system32\drivers\brusbmdm.sys (file missing)
S4 BTHMODEM (Bluetooth Serial Communications Driver) - c:\windows\system32\drivers\bthmodem.sys (file missing)
S4 circlass (Consumer IR Devices) - c:\windows\system32\drivers\circlass.sys (file missing)
S4 cmdide - c:\windows\system32\drivers\cmdide.sys (file missing)
S4 Compbatt (Microsoft Composite Battery Driver) - c:\windows\system32\drivers\compbatt.sys (file missing)
S4 elxstor - c:\windows\system32\drivers\elxstor.sys (file missing)
S4 fdc (Floppy Disk Controller Driver) - c:\windows\system32\drivers\fdc.sys (file missing)
S4 flpydisk (Floppy Disk Driver) - c:\windows\system32\drivers\flpydisk.sys (file missing)
S4 HidBth (Microsoft Bluetooth HID Miniport) - c:\windows\system32\drivers\hidbth.sys (file missing)
S4 HidIr (Microsoft Infrared HID Driver) - c:\windows\system32\drivers\hidir.sys (file missing)
S4 HpCISSs - c:\windows\system32\drivers\hpcisss.sys (file missing)
S4 i2omp - c:\windows\system32\drivers\i2omp.sys (file missing)
S4 i8042prt (i8042 Keyboard and PS/2 Mouse Port Driver) - c:\windows\system32\drivers\i8042prt.sys (file missing)
S4 iirsp - c:\windows\system32\drivers\iirsp.sys (file missing)
S4 intelide - c:\windows\system32\drivers\intelide.sys (file missing)
S4 IPMIDRV - c:\windows\system32\drivers\ipmidrv.sys (file missing)
S4 isapnp (PnP ISA/EISA Bus Driver) - c:\windows\system32\drivers\isapnp.sys (file missing)
S4 iteatapi (ITEATAPI_Service_Install) - c:\windows\system32\drivers\iteatapi.sys (file missing)
S4 iteraid (ITERAID_Service_Install) - c:\windows\system32\drivers\iteraid.sys (file missing)
S4 LSI_FC - c:\windows\system32\drivers\lsi_fc.sys (file missing)
S4 LSI_SAS - c:\windows\system32\drivers\lsi_sas.sys (file missing)
S4 LSI_SCSI - c:\windows\system32\drivers\lsi_scsi.sys (file missing)
S4 megasas - c:\windows\system32\drivers\megasas.sys (file missing)
S4 mpio (Microsoft Multi-Path Bus Driver) - c:\windows\system32\drivers\mpio.sys (file missing)
S4 Mraid35x - c:\windows\system32\drivers\mraid35x.sys (file missing)
S4 msahci - c:\windows\system32\drivers\msahci.sys (file missing)
S4 msdsm (Microsoft Multi-Path Device Specific Module) - c:\windows\system32\drivers\msdsm.sys (file missing)
S4 nfrd960 - c:\windows\system32\drivers\nfrd960.sys (file missing)
S4 nvraid - c:\windows\system32\drivers\nvraid.sys (file missing)
S4 nvstor - c:\windows\system32\drivers\nvstor.sys (file missing)
S4 ohci1394 (NEC FireWarden OHCI Compliant IEEE 1394 Host Controller) - c:\windows\system32\drivers\ohci1394.sys (file missing)
S4 Parport (Parallel port driver) - c:\windows\system32\drivers\parport.sys (file missing)
S4 pciide - c:\windows\system32\drivers\pciide.sys (file missing)
S4 pcmcia - c:\windows\system32\drivers\pcmcia.sys (file missing)
S4 Processor (Processor Driver) - c:\windows\system32\drivers\processr.sys (file missing)
S4 ql2300 (QLogic Fibre Channel Miniport Driver) - c:\windows\system32\drivers\ql2300.sys (file missing)
S4 ql40xx (QLogic iSCSI Miniport Driver) - c:\windows\system32\drivers\ql40xx.sys (file missing)
S4 sbp2port (SBP-2 Transport/Protocol Bus Driver) - c:\windows\system32\drivers\sbp2port.sys (file missing)
S4 sermouse (Serial Mouse Driver) - c:\windows\system32\drivers\sermouse.sys (file missing)
S4 sffdisk (SFF Storage Class Driver) - c:\windows\system32\drivers\sffdisk.sys (file missing)
S4 sfloppy (High-Capacity Floppy Disk Drive) - c:\windows\system32\drivers\sfloppy.sys (file missing)
S4 SiSRaid2 - c:\windows\system32\drivers\sisraid2.sys (file missing)
S4 SiSRaid4 - c:\windows\system32\drivers\sisraid4.sys (file missing)
S4 Sym_hi - c:\windows\system32\drivers\sym_hi.sys (file missing)
S4 Sym_u3 - c:\windows\system32\drivers\sym_u3.sys (file missing)
S4 Symc8xx - c:\windows\system32\drivers\symc8xx.sys (file missing)
S4 udfs - c:\windows\system32\drivers\udfs.sys (file missing)
S4 uliahci - c:\windows\system32\drivers\uliahci.sys (file missing)
S4 UlSata - c:\windows\system32\drivers\ulsata.sys (file missing)
S4 ulsata2 - c:\windows\system32\drivers\ulsata2.sys (file missing)
S4 usbcir (eHome Infrared Receiver (USBCIR)) - c:\windows\system32\drivers\usbcir.sys (file missing)
S4 usbohci (Microsoft USB Open Host Controller Miniport Driver) - c:\windows\system32\drivers\usbohci.sys (file missing)
S4 viaide - c:\windows\system32\drivers\viaide.sys (file missing)
S4 vsmraid - c:\windows\system32\drivers\vsmraid.sys (file missing)
S4 WacomPen (Wacom Serial Pen HID Driver) - c:\windows\system32\drivers\wacompen.sys (file missing)
S4 Wd (Microsoft Watchdog Timer Driver) - c:\windows\system32\drivers\wd.sys (file missing)
S4 WmiAcpi (Microsoft Windows Management Interface for ACPI) - c:\windows\system32\drivers\wmiacpi.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 aawservice (Ad-Aware 2007 Service) - "c:\program files (x86)\lavasoft\ad-aware 2007\aawservice.exe" <Not Verified; Lavasoft AB; Ad-Aware 2007 Service>
R2 SamSs (Security Accounts Manager) - c:\windows\system32\lsass.exe (file missing)
R2 slsvc (Software Licensing) - c:\windows\system32\slsvc.exe (file missing)
R2 Spooler (Print Spooler) - c:\windows\system32\spoolsv.exe (file missing)
R3 VSS (Volume Shadow Copy) - c:\windows\system32\vssvc.exe (file missing)

S3 ALG (Application Layer Gateway Service) - c:\windows\system32\alg.exe (file missing)
S3 DFSR (DFS Replication) - c:\windows\system32\dfsr.exe (file missing)
S3 Fax - c:\windows\system32\fxssvc.exe (file missing)
S3 KeyIso (CNG Key Isolation) - c:\windows\system32\lsass.exe (file missing)
S3 MSDTC (Distributed Transaction Coordinator) - c:\windows\system32\msdtc.exe (file missing)
S3 Netlogon - c:\windows\system32\lsass.exe (file missing)
S3 ProtectedStorage (Protected Storage) - c:\windows\system32\lsass.exe (file missing)
S3 RpcLocator (Remote Procedure Call (RPC) Locator) - c:\windows\system32\locator.exe (file missing)
S3 SNMPTRAP (SNMP Trap) - c:\windows\system32\snmptrap.exe (file missing)
S3 SupportSoft RemoteAssist - c:\program files (x86)\common files\supportsoft\bin\ssrc.exe
S3 UI0Detect (Interactive Services Detection) - c:\windows\system32\ui0detect.exe (file missing)
S3 vds (Virtual Disk) - c:\windows\system32\vds.exe (file missing)
S3 wbengine (Block Level Backup Engine Service) - "c:\windows\system32\wbengine.exe" (file missing)
S3 wmiApSrv (WMI Performance Adapter) - c:\windows\system32\wbem\wmiapsrv.exe (file missing)


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Files created between 2008-06-19 and 2008-07-19 -----------------------------

2008-07-05 11:19:24 0 d-------- C:\PerfLogs
2008-06-28 11:02:55 0 d-------- C:\HJT
2008-06-27 19:34:33 0 d-------- C:\Windows\pss
2008-06-22 17:54:32 0 d-------- C:\Users\All Users\Spybot - Search & Destroy
2008-06-22 16:32:52 24576 --a------ C:\Windows\system32\reghostm.exe <Not Verified; Microsoft Corporation; Microsoft (R) Window (R) Operating System>
2008-06-22 16:32:52 308224 --a------ C:\Windows\system32\fltmc002.dat <Not Verified; http://www.dimac.net; w3 JMail>
2008-06-22 16:32:52 0 dr-hs---- C:\Program Files (x86)\SPSSM


-- Find3M Report ---------------------------------------------------------------

2008-07-19 18:31:58 0 d-------- C:\Users\Jules\AppData\Roaming\Skype
2008-07-19 18:30:51 0 d-------- C:\Users\Jules\AppData\Roaming\skypePM
2008-07-10 15:55:07 0 d-------- C:\Program Files (x86)\Windows Mail
2008-07-05 21:40:10 0 d-------- C:\Program Files (x86)\Avanquest update
2008-07-05 11:30:35 174 --ahs---- C:\Program Files (x86)\desktop.ini
2008-07-05 11:20:54 0 d-------- C:\Program Files (x86)\Windows Sidebar
2008-07-05 11:20:54 0 d-------- C:\Program Files (x86)\Windows Photo Gallery
2008-07-05 11:20:54 0 d-------- C:\Program Files (x86)\Windows Collaboration
2008-07-05 11:20:54 0 d-------- C:\Program Files (x86)\Windows Calendar
2008-07-05 11:20:53 0 d-------- C:\Program Files (x86)\Windows Defender
2008-06-26 20:30:00 214 --a------ C:\Users\Jules\AppData\Roaming\wklnhst.dat
2008-06-22 18:43:05 0 d-------- C:\Program Files (x86)\Common Files
2008-06-01 13:45:54 0 d-------- C:\Users\Jules\AppData\Roaming\GARMIN
2008-06-01 13:45:12 0 d-------- C:\Program Files (x86)\Garmin GPS Plugin


-- Registry Dump ---------------------------------------------------------------



-- Hosts -----------------------------------------------------------------------

127.0.0.1 http://www.facebook.com
127.0.0.1 http://www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 http://www.008k.com
127.0.0.1 008k.com
127.0.0.1 http://www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 http://www.032439.com

8745 more entries in hosts file.


-- End of Deckard's System Scanner: finished at 2008-07-19 18:49:05 ------------

And this is the 2nd result......


Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft® Windows Vista™ Ultimate (build 6001) SP 1.0
Architecture: X64; Language: English

CPU 0: Intel(R) Core(TM)2 CPU 4300 @ 1.80GHz
Percentage of Memory in Use: 78%
Physical Memory (total/avail): 1013.14 MiB / 217.38 MiB
Pagefile Memory (total/avail): 2294.59 MiB / 1055.73 MiB
Virtual Memory (total/avail): 4095.88 MiB / 3941.17 MiB

C: is Fixed (NTFS) - 97.66 GiB total, 61.07 GiB free.
D: is CDROM (No Media)
E: is Fixed (NTFS) - 135.13 GiB total, 135.04 GiB free.
F: is Removable (No Media)

\\.\PHYSICALDRIVE0 - ST3250820AS - 232.83 GiB - 3 partitions
\PARTITION0 - Unknown - 39.19 MiB
\PARTITION1 (bootable) - Installable File System - 97.66 GiB - C:
\PARTITION2 - Installable File System - 135.13 GiB - E:

\\.\PHYSICALDRIVE1 - EPSON Stylus Storage USB Device



-- Security Center -------------------------------------------------------------

Windows Internal Firewall is enabled.

AV: ESET NOD32 antivirus system 2.70 v2.70 (ESET, spol. s r.o.) Disabled
AS: Windows Defender v1.1.1505.0 (Microsoft Corporation)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\Jules\AppData\Roaming
CommonProgramFiles=C:\Program Files (x86)\Common Files
CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
CommonProgramW6432=C:\Program Files\Common Files
COMPUTERNAME=JULES-PC
ComSpec=C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Users\Jules
LOCALAPPDATA=C:\Users\Jules\AppData\Local
LOGONSERVER=\\JULES-PC
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_ARCHITEW6432=AMD64
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 15 Stepping 2, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0f02
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files (x86)
ProgramFiles(x86)=C:\Program Files (x86)
ProgramW6432=C:\Program Files
PROMPT=$P$G
PUBLIC=C:\Users\Public
SystemDrive=C:
SystemRoot=C:\Windows
TEMP=C:\Users\Jules\AppData\Local\Temp
TMP=C:\Users\Jules\AppData\Local\Temp
USERDOMAIN=Jules-PC
USERNAME=Jules
USERPROFILE=C:\Users\Jules
windir=C:\Windows


-- User Profiles ---------------------------------------------------------------

Jules
Tom


-- Add/Remove Programs ---------------------------------------------------------

--> C:\Program Files (x86)\Nero\Nero 7\\nero\uninstall\UNNERO.exe /UNINSTALL
--> C:\Windows\UNRecode.exe /UNINSTALL
Ad-Aware 2007 --> MsiExec.exe /X{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Flash Player ActiveX --> C:\Windows\SysWOW64\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player Plugin --> C:\Windows\SysWOW64\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Avanquest update --> C:\Program Files (x86)\InstallShield Installation Information\{76E41F43-59D2-4F30-BA42-9A762EE1E8DE}\Setup.exe -runfromtemp -l0x0009 -removeonly
Block Web Site Buddy 3.35 --> "C:\Program Files (x86)\Scorpio Software\Block Web Site Buddy\unins000.exe"
camtool --> RunDll32 C:\PROGRA~2\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files (x86)\InstallShield Installation Information\{9CA8BBB9-5FCF-11D9-8F38-0050BAEBF06B}\Setup.exe"
EPSON Scan --> C:\Program Files (x86)\epson\escndv\setup\setup.exe /r
Garmin Communicator Plugin --> MsiExec.exe /X{3A7BF905-F37D-4DFB-8308-EC3AA4617B36}
Microsoft Works --> MsiExec.exe /I{6D52C408-B09A-4520-9B18-475B81D393F1}
Mozilla Firefox (2.0.0.16) --> C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe
MSXML 4.0 SP2 (KB936181) --> MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB941833) --> MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}
Nero 7 Demo --> MsiExec.exe /I{5AF53826-F6BB-05E9-8A5E-BA7647A21033}
NOD32 antivirus system --> C:\Program Files (x86)\Eset\Setup\setup.exe /UNINSTALL
NOD32 FiX v2.1 --> "C:\Program Files (x86)\Eset\unins000.exe"
Skype™ 3.6 --> MsiExec.exe /X{5C82DAE5-6EB0-4374-9254-BE3319BA4E82}
SmartCamera Ver 2.2 --> RunDll32 C:\PROGRA~2\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files (x86)\InstallShield Installation Information\{900777E0-85AD-11D1-89AD-0050BAEBF06B}\Setup.exe"
Sony Ericsson PC Suite 3.207.00 --> C:\Program Files (x86)\InstallShield Installation Information\{2FFE93F0-BB72-4E52-8761-354D1AAA9387}\Setup.exe -runfromtemp -l0x0009 -removeonly
Spybot - Search & Destroy --> "C:\Program Files (x86)\Spybot - Search & Destroy\unins000.exe"
TalkTalk Assist & Go --> MsiExec.exe /X{D084B1A9-153B-409D-AEBF-C40FCEF925EA}
USB PC Cam Zoom --> RunDll32 C:\PROGRA~2\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files (x86)\InstallShield Installation Information\{ECD03DA7-5952-406A-8156-5F0C93618D1F}\Setup.exe" -l0x9
VideoLAN VLC media player 0.8.5 --> C:\Program Files (x86)\VideoLAN\VLC\uninstall.exe
Windows Live installer --> MsiExec.exe /X{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}
Windows Live Messenger --> MsiExec.exe /X{508CE775-4BA4-4748-82DF-FE28DA9F03B0}
Windows Live Sign-in Assistant --> MsiExec.exe /I{AFA4E5FD-ED70-4D92-99D0-162FD56DC986}
WinRAR archiver --> C:\Program Files (x86)\WinRAR\uninstall.exe


-- Application Event Log -------------------------------------------------------

Event Record #/Type5200 / Success
Event Submitted/Written: 07/19/2008 06:29:04 PM
Event ID/Source: 5617 / WinMgmt
Event Description:


Event Record #/Type5199 / Success
Event Submitted/Written: 07/19/2008 06:29:03 PM
Event ID/Source: 5615 / WinMgmt
Event Description:


Event Record #/Type5196 / Success
Event Submitted/Written: 07/19/2008 06:28:59 PM
Event ID/Source: 902 / Software Licensing Service
Event Description:
The Software Licensing service has started.

Event Record #/Type5187 / Warning
Event Submitted/Written: 07/19/2008 06:27:50 PM
Event ID/Source: 1530 / profsvc
Event Description:
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
1 user registry handles leaked from \Registry\User\S-1-5-21-139990660-3554470169-4110119928-1000_Classes:
Process 984 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-139990660-3554470169-4110119928-1000_CLASSES

Event Record #/Type5186 / Warning
Event Submitted/Written: 07/19/2008 06:27:49 PM
Event ID/Source: 1530 / profsvc
Event Description:
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
1 user registry handles leaked from \Registry\User\S-1-5-21-139990660-3554470169-4110119928-1000:
Process 984 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-139990660-3554470169-4110119928-1000



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type31652 / Warning
Event Submitted/Written: 07/19/2008 06:41:21 PM
Event ID/Source: 4376 / Microsoft-Windows-Servicing
Event Description:
Servicing has required reboot to complete the operation of setting package KB955020(Update) into Install Requested(Install Requested) state

Event Record #/Type31650 / Warning
Event Submitted/Written: 07/19/2008 06:41:21 PM
Event ID/Source: 4376 / Microsoft-Windows-Servicing
Event Description:
Servicing has required reboot to complete the operation of setting package KB955020(Update) into Install Requested(Install Requested) state

Event Record #/Type31648 / Warning
Event Submitted/Written: 07/19/2008 06:41:21 PM
Event ID/Source: 4376 / Microsoft-Windows-Servicing
Event Description:
Servicing has required reboot to complete the operation of setting package KB955020(Update) into Install Requested(Install Requested) state

Event Record #/Type31646 / Warning
Event Submitted/Written: 07/19/2008 06:41:21 PM
Event ID/Source: 4376 / Microsoft-Windows-Servicing
Event Description:
Servicing has required reboot to complete the operation of setting package KB955020(Update) into Install Requested(Install Requested) state

Event Record #/Type31643 / Warning
Event Submitted/Written: 07/19/2008 06:41:21 PM
Event ID/Source: 4376 / Microsoft-Windows-Servicing
Event Description:
Servicing has required reboot to complete the operation of setting package KB955020(Update) into Install Requested(Install Requested) state



-- End of Deckard's System Scanner: finished at 2008-07-19 18:49:05 ------------
Johnny Q
Active Member
 
Posts: 10
Joined: June 28th, 2008, 6:50 am

Re: Spypal Removal

Unread postby Johnny Q » July 19th, 2008, 2:04 pm

Hello this is the last part of your instructions the HJT scan, as i run this a screen appears (it did before tests) i will try to upload the screenshot....

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:59:00, on 19/07/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\vsnpstd3.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\TalkTalk\bin\sprtcmd.exe
C:\Program Files (x86)\Skype\Plugin Manager\skypePM.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\HJT\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files (x86)\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files (x86)\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files (x86)\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKLM\..\Run: [reghostm] C:\Windows\system32\reghostm.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files (x86)\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [EPSON Stylus DX6000 Series (Copy 1)] C:\Windows\system32\spool\DRIVERS\x64\3\1\E_FATIBIE.EXE /FU "C:\Windows\TEMP\E_S8C18.tmp" /EF "HKCU"
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files (x86)\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files (x86)\Eset\nod32krn.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (TalkTalk) (sprtsvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files (x86)\TalkTalk\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files (x86)\Common Files\Supportsoft\bin\ssrc.exe
O23 - Service: SupportSoft Repair Service (TalkTalk) (tgsrvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files (x86)\Common Files\Supportsoft\bin\tgsrvc.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 6770 bytes
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Johnny Q
Active Member
 
Posts: 10
Joined: June 28th, 2008, 6:50 am

Re: Spypal Removal

Unread postby Bio-Hazard » July 20th, 2008, 3:07 am

Please note: Due to the restrictions on Vista, all tools should be started by Right-Click ---> Run As Administrator

You have cracked version of NOD32 on your computer. You need to remove NOD32 FiX v2 before we can continue with any further. Please remove this from your system. Here is our forums Malware Removal Forum Guidelines and Rules. Here is quote from it:

Any time the helper detects that you may have illegal software on your machine, that helper may stop assisting you immediately until you can demonstrate that you have rectified the situation. We will not support fixing machines with pirated or otherwise illegal software.


If NOD32 stops working after that you have remove that or buy it. I will also give a list of free Antivirus progrmas.

Remove Programs

  • Click Start
  • Go to Control Panel
  • Go to programs and features
  • Find and Right click on each instance of (if present):

    NOD32 FiX v2
    NOD32

  • Click Uninstall & then follow the prompts to remove it

NOTE: Take care when answering any questions posed by an uninstaller. Some questions may be worded to deceive you into keeping the program.



Antivirus

Anti-virus software are programs that detect cleans and erase harmful virus files on a computer
Web server or network.
Unchecked virus files can unintentionally be forwarded to others including trading partners and thereby spreading infection. Because new viruses regularly emerge anti-virus software should be updated frequently. Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present and will clean delete (or quarantine) infected files or directories. Here are 2 free choices:

  • Avira AntiVir Personal- Free anti-virus software for Windows. Detects and removes more than 50000 viruses. Free support.
  • avast! 4 Home Edition - Anti-virus program for Windows. The home edition is freeware for noncommercial users.

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer then only one of them should be active in memory at a time.
User avatar
Bio-Hazard
MRU Master Emeritus
 
Posts: 4078
Joined: May 10th, 2007, 8:28 am
Location: Cornwall, UK

Re: Spypal Removal

Unread postby Bio-Hazard » July 23rd, 2008, 6:33 am

Hello!

It has been few days since my last post.
  • Do you still need help with this?
  • Do you need more time?
  • Are you having problems following my instructions?

Note: If after 48hrs you have not replied to this thread then it will have to be CLOSED!!


Bio-Hazard
User avatar
Bio-Hazard
MRU Master Emeritus
 
Posts: 4078
Joined: May 10th, 2007, 8:28 am
Location: Cornwall, UK

Re: Spypal Removal

Unread postby Johnny Q » July 23rd, 2008, 2:11 pm

I need more time thanks as i work away and cant get to PC untill weekends
Johnny Q
Active Member
 
Posts: 10
Joined: June 28th, 2008, 6:50 am
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