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Slow computer, not entirely sure why.

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Slow computer, not entirely sure why.

Unread postby shamanistic » June 23rd, 2008, 1:52 am

Hello, and thank you for taking a look at my thread.

Lately, my computer has been running very slowly when I have multiple programs running. A good example would be when I'm playing World of Warcraft and alt-tab out of it to look up something on my web browser. It usually takes about 2 minutes for the game to actually alt-tab out, and when I'm finally able to click my web browser, it takes more than 3 minutes to even recognize I clicked it.
At first, I just thought it was low memory, but I kind of have the feeling that isn't all there is to it. I've only got 1GB of RAM, which is more than the minimum required for all of my games.

I don't want to ramble on about my computer too much, so I guess I'll go ahead and paste my log file.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:20:29 AM, on 6/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\Program Files\AIM\aim.exe
D:\lolkeylogger\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Jon\Desktop\HiJackThis.exe

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - D:\lolkeylogger\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - D:\Free Download Manager\iefdmcks.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [F-Secure TNB] "D:\PCSecurityShield\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Startup Wizard] "D:\PCSecurityShield\FSGUI\FSSW.EXE" /reboot
O4 - HKLM\..\Run: [F-Secure Manager] "D:\PCSecurityShield\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [WinampAgent] D:\Winamp\winampa.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [GamerOSD] C:\Program Files\ASUS\GamerOSD\GamerOSD.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe" clear
O4 - HKCU\..\Run: [Veoh] "D:\Veoh\VeohClient.exe" /VeohHide
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\lolkeylogger\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: PCSecurityShield.lnk = D:\PCSecurityShield\backweb\1226612\Program\fspex.exe
O8 - Extra context menu item: &Block this popup - D:\PCSecurityShield\Anti-Spyware\blockpopups.htm
O8 - Extra context menu item: Download all with Free Download Manager - file://D:\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://D:\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download with Free Download Manager - file://D:\Free Download Manager\dllink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - D:\PCSecurityShield\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - D:\PCSecurityShield\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - D:\PCSecurityShield\FSPC\fspcmsie.dll
O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - D:\PCSecurityShield\Anti-Spyware\ieshield.dll
O9 - Extra 'Tools' menuitem: IE Shield... - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - D:\PCSecurityShield\Anti-Spyware\ieshield.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\lolkeylogger\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\lolkeylogger\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 9139067421
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: PCSecurityShield (BackWeb Plug-in - 1226612) - F-Secure Corp. - D:\PCSECU~1\backweb\1226612\Program\SERVIC~1.EXE
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - D:\PCSecurityShield\Anti-Virus\fsgk32st.exe
O23 - Service: FSBWSYS - F-Secure Corp. - D:\PCSecurityShield\backweb\1226612\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - D:\PCSecurityShield\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure HTTP Server (fshttps) - F-Secure Corporation - D:\PCSecurityShield\FSPC\fshttps\fshttps.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - D:\PCSecurityShield\Common\FSMA32.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: nTune Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

End of file - 7600 bytes

I scan my computer with my anti-virus programs quite often, and they very rarely pick up anything. I'm not sure if it's just that there's nothing to pick up or if there's something it can't pick up.
Anything out of place?

P.S. I've never really posted stuff like this before. If I left anything thing out, or did something wrong, please, let me know.
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Re: Slow computer, not entirely sure why.

Unread postby askey127 » June 26th, 2008, 3:59 pm

Hi shamanistic,
Sorry for the delay.
Disable Spybot's TeaTimer. This is a two step process.
First step:
  • Right-click the Spybot Icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
  • If you have the older version 1.4, Click on Exit Spybot S&D Resident
  • If you have the new version 1.5, Click once on Resident Protection, then Right click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless.
Second step, For Either Version :
  • Open Spybot S&D
  • Click Mode, choose Advanced Mode
  • Go To the bottom of the Vertical Panel on the Left, Click Tools
  • then, also in left panel, click Resident (shows a red/white shield).
  • If your firewall raises a question, say OK
  • In the Resident protection status frame, Uncheck the box labeled Resident "Tea-Timer"(Protection of over-all system settings) active
  • OK any prompts.
  • Use File, Exit to terminate Spybot
  • Reboot your machine for the changes to take effect.
Download ATF Cleaner by Atribune © from here : http://www.atribune.org/ccount/click.php?id=1
It is a stand-alone program that does not need to be "installed". Save it to a convenient location and make a shortcut on your desktop.
Double-click ATF-Cleaner.exe or your shortcut to run the program.
Under Main, choose Select All
Click Empty Selected

If you use Firefox,
Click Firefox in the top bar, and choose Select All
Click on Empty Selected
NOTE: If you would like to keep any saved passwords, please click No at the prompt.

If you use Opera,
Click Opera in the top bar, and choose Select All
Click on Empty Selected
NOTE: If you would like to keep any saved passwords, please click No at the prompt.

When it tells you how much has been removed, click Exit from the Main window.
Run MalwareBytes' Anti-Malware
Please download the Installer and save to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to both Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • If necessary, start Malwarebytes Anti-Malware again.
  • Once the program has loaded, select Perform Quick Scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location, and post the contents in your reply.
  • The log can also be found here if you need it : Start, All Programs, Malwarebytes' Anti-Malware, Logs
    The logs are named by date stamp
Go to My Computer, right click the C: drive and choose Properties.
Please record what it reports for Used space and Free space on the drive and report that back in your next post.
Please repeat the process for D:\ drive and tell me what is reported.

To summarize, we are looking for the log from Malwarebytes' Anti-Malware, and the used and free space on both C: and D: drives.

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Re: Slow computer, not entirely sure why.

Unread postby Elrond » July 2nd, 2008, 3:32 am

Due to lack of response this topic is now closed.

If you still need help open a new thread in the Malware Removal forum and wait for a new helper.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal

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