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Please assist ms juan will not leave me

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Please assist ms juan will not leave me

Unread postby ameliajune » June 19th, 2008, 4:08 am

Here you go, thank you so much:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:58:47 AM, on 6/19/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20733)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\LClock\LClock.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Styler\Styler.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: {b993ff3c-d864-a038-dc54-315e9f879220} - {022978f9-e513-45cd-830a-468dc3ff399b} - C:\WINDOWS\system32\fdalxvxl.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O3 - Toolbar: StylerToolBar - {D2F8F919-690B-4EA2-9FA7-A203D1E04F75} - C:\Program Files\Styler\TB\StylerTB.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [LClock] C:\Program Files\LClock\LClock.exe
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe_ID0EYTHM] C:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user')
O4 - Startup: Styler.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 3846091890
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: QuickBooks Database Manager Service (QBCFMonitorService) - - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 9967 bytes
ameliajune
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Posts: 23
Joined: June 19th, 2008, 4:06 am
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Re: Please assist ms juan will not leave me

Unread postby dan12 » June 19th, 2008, 7:42 am

welcome to malwareremoval forums

My name is Dan, and I will be helping you to remove any infection(s) that you may have.

Please note! that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

Please observe these rules while we work:
  • Perform all actions in the order given.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with it till you're given the all clear.
  • REMEMBER, ABSENCE OF SYMPTOMS DOES NOT MEAN THE INFECTION IS ALL GONE.
If you can do these things, everything should go smoothly.
  • Please note you'll need to have Administrator priviledges to perform the fixes. (XP accounts are Administrator by default)
  • Please let me know if you are using a computer with multiple accounts, as this can affect the instructions given.

Unless informed of in advance, failure to post replies within 5 days will result in this thread being closed.


It may be helpful to you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

I'm presently looking over your log and hope not to be too long.
Will be back with you as soon as I can.
Thanks dan
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dan12
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Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: Please assist ms juan will not leave me

Unread postby dan12 » June 19th, 2008, 7:52 am

Make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.

You will now be presented with a screen similar to the one below:

Image

5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.


We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix


Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

  1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.


  2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New HijackThis log.
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dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: Please assist ms juan will not leave me

Unread postby ameliajune » June 19th, 2008, 12:18 pm

Thank you so much for your prompt reply and assistance. As a side note, I didn't have the Windows Disk and am running SP3, but in th list on the Windows download site it only had boot downloads for SP1 and SP2, so I picked the download for SP2. Please let me know if I need to do it differently.

Again, I can't thank you enough for your assistance. Here are the two logs generated:

Uninstall List
Ad-Aware
Add or Remove Adobe Creative Suite 3 Master Collection
Adobe After Effects CS3
Adobe After Effects CS3 Presets
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe BridgeTalk Plugin CS3
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Contribute CS3
Adobe Creative Suite 3 Master Collection
Adobe Default Language CS3
Adobe Device Central CS3
Adobe Dreamweaver CS3
Adobe Encore CS3
Adobe Encore CS3 Codecs
Adobe ExtendScript Toolkit 2
Adobe Extension Manager CS3
Adobe Fireworks CS3
Adobe Flash CS3
Adobe Flash Player 9 ActiveX
Adobe Flash Player 9 Plugin
Adobe Flash Player ActiveX
Adobe Flash Video Encoder
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Illustrator CS3
Adobe InDesign CS3
Adobe InDesign CS3 Icon Handler
Adobe Linguistics CS3
Adobe MotionPicture Color Files
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Premiere Pro CS3
Adobe Premiere Pro CS3 Functional Content
Adobe Premiere Pro CS3 Third Party Content
Adobe Setup
Adobe SING CS3
Adobe Soundbooth CS3
Adobe Soundbooth CS3 Codecs
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe Version Cue CS3 Server
Adobe Video Profiles
Adobe WAS CS3
Adobe WinSoft Linguistics Plugin
Adobe XMP DVA Panels CS3
Adobe XMP Panels CS3
AHV content for Acrobat and Flash
Alky for Applications (Windows XP)
AppCore
AV
Broadcom 440x 10/100 Integrated Controller
ccCommon
CCleaner (remove only)
DAMN NFO Viewer v2.10.0032.RC3 (Remove Only)
Gadget Installer
HijackThis 2.0.2
IconPackager
Intel(R) Extreme Graphics Driver
Java(TM) 6 Update 6
LClock
LiveUpdate 3.1 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft .NET Framework 3.0 Service Pack 1
Microsoft .NET Framework 3.5
Microsoft .NET Framework 3.5
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office 2007 Recent Documents Gadget
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft User-Mode Driver Framework Feature Pack 1.0
Mozilla Firefox (2.0.0.14)
MSRedist
MSXML 4.0 SP2 Parser and SDK
Norton AntiVirus
Norton Confidential Browser Component
Norton Confidential Web Protection Component
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security (Symantec Corporation)
Norton Protection Center
PDF Settings
QuickBooks Premier Edition 2007
QuickBooks Product Listing Service
Resource Hacker 3.4.0
Right Click Image Converter
SPBBC 32bit
Styler
SupportSoft Assisted Service
SymNet
Unlocker 1.8.5
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Sidebar
Windows Vista Sounds Pack
WinRAR archiver

ComboFix log:
ComboFix 08-06-16.5 - Administrator 2008-06-19 9:01:27.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.175 [GMT -7:00]
Running from: C:\Documents and Settings\Administrator\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Administrator\Desktop\WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\BMff08b893.xml
C:\WINDOWS\pskt.ini
C:\WINDOWS\system32\dnlkfomd.ini
C:\WINDOWS\system32\ehwilqap.dll
C:\WINDOWS\system32\eltoskqh.dll
C:\WINDOWS\system32\fdalxvxl.dll
C:\WINDOWS\system32\hpunjhes.ini
C:\WINDOWS\system32\nlcnwifs.dll
C:\WINDOWS\system32\xgmfwrki.dll

.
((((((((((((((((((((((((( Files Created from 2008-05-19 to 2008-06-19 )))))))))))))))))))))))))))))))
.

2008-06-19 09:05 . 2008-06-19 09:05 <DIR> d-------- C:\WINDOWS\system32\xircom
2008-06-19 09:04 . 2008-06-19 09:04 <DIR> d-------- C:\Program Files\microsoft frontpage
2008-06-19 01:41 . 2008-06-19 01:41 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\FLEXnet
2008-06-19 01:32 . 2008-06-19 01:32 <DIR> d-------- C:\Program Files\Common Files\Control Panels
2008-06-19 01:28 . 2008-06-19 01:28 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\ALM
2008-06-19 01:01 . 2008-06-19 01:01 <DIR> d-------- C:\Program Files\QuickTime
2008-06-19 00:58 . 2008-06-19 00:58 <DIR> d-------- C:\Program Files\Trend Micro
2008-06-19 00:47 . 2007-02-20 16:04 2,463,976 --a------ C:\WINDOWS\system32\NPSWF32.dll
2008-06-19 00:47 . 2007-02-20 16:04 190,696 --a------ C:\WINDOWS\system32\NPSWF32_FlashUtil.exe
2008-06-19 00:45 . 2008-03-06 21:32 23,904 --a------ C:\WINDOWS\system32\drivers\COH_Mon.sys
2008-06-19 00:45 . 2008-03-06 21:32 10,537 --a------ C:\WINDOWS\system32\drivers\COH_Mon.cat
2008-06-19 00:45 . 2008-03-06 21:32 706 --a------ C:\WINDOWS\system32\drivers\COH_Mon.inf
2008-06-19 00:38 . 2008-06-19 00:38 <DIR> d-------- C:\Program Files\Bonjour
2008-06-19 00:33 . 2008-06-19 00:33 <DIR> d-------- C:\Program Files\Common Files\Macrovision Shared
2008-06-19 00:24 . 2008-06-19 01:38 <DIR> d-------- C:\Program Files\Common Files\Adobe
2008-06-19 00:02 . 2008-04-14 10:42 159,232 --a------ C:\WINDOWS\system32\ptpusd.dll
2008-06-19 00:02 . 2008-04-14 05:15 15,104 --a------ C:\WINDOWS\system32\drivers\usbscan.sys
2008-06-19 00:02 . 2001-08-18 03:36 5,632 --a------ C:\WINDOWS\system32\ptpusb.dll
2008-06-18 23:44 . 2008-06-18 23:44 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Intuit
2008-06-18 23:43 . 2008-06-18 23:43 <DIR> d-------- C:\Program Files\Common Files\supportsoft
2008-06-18 23:37 . 2006-04-12 10:11 1,933,312 --a------ C:\WINDOWS\system32\cdintf251.dll
2008-06-18 23:30 . 2008-06-18 23:43 <DIR> d-------- C:\Program Files\Intuit
2008-06-18 23:30 . 2008-06-18 23:31 <DIR> d-------- C:\Program Files\Common Files\Intuit
2008-06-18 23:30 . 2008-06-18 23:30 <DIR> d-------- C:\Program Files\Common Files\AnswerWorks 4.0
2008-06-18 23:30 . 2008-06-19 00:19 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Intuit
2008-06-18 23:28 . 2008-06-18 23:28 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\COMMON FILES
2008-06-18 23:27 . 2008-06-18 23:27 <DIR> d-------- C:\Program Files\MSXML 4.0
2008-06-18 23:02 . 2008-06-18 23:02 <DIR> d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-06-18 23:02 . 2008-06-18 23:02 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-06-18 23:02 . 2008-06-18 23:02 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Malwarebytes
2008-06-18 23:02 . 2008-06-11 15:00 34,296 --a------ C:\WINDOWS\system32\drivers\mbamcatchme.sys
2008-06-18 23:02 . 2008-06-11 15:00 15,864 --a------ C:\WINDOWS\system32\drivers\mbam.sys
2008-06-18 22:04 . 2008-06-18 22:04 <DIR> d-------- C:\Program Files\Lavasoft
2008-06-18 22:04 . 2008-06-18 22:04 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-06-18 22:04 . 2008-06-18 22:06 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-06-18 20:29 . 2007-07-30 19:19 43,352 --a------ C:\WINDOWS\system32\wups2.dll
2008-06-18 20:29 . 2007-07-30 19:18 34,136 --a------ C:\WINDOWS\system32\wucltui.dll.mui
2008-06-18 20:29 . 2007-07-30 19:19 25,944 --a------ C:\WINDOWS\system32\wuaucpl.cpl.mui
2008-06-18 20:29 . 2007-07-30 19:18 20,312 --a------ C:\WINDOWS\system32\wuaueng.dll.mui
2008-06-18 19:09 . 2008-06-18 19:10 10,671 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2008-06-18 19:09 . 2008-06-18 19:10 805 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.INF
2008-06-18 18:54 . 2008-06-19 00:47 <DIR> d-------- C:\Program Files\Norton Internet Security
2008-06-18 18:52 . 2008-06-18 19:10 <DIR> d-------- C:\Program Files\Symantec
2008-06-18 18:52 . 2008-06-19 08:45 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Symantec
2008-06-18 18:52 . 2008-06-18 19:10 123,952 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2008-06-18 18:52 . 2008-06-18 19:10 60,800 --a------ C:\WINDOWS\system32\S32EVNT1.DLL
2008-06-18 18:50 . 2008-06-19 09:05 <DIR> d-------- C:\Program Files\Common Files\Symantec Shared
2008-06-18 14:05 . 2008-06-18 14:05 <DIR> d-------- C:\Program Files\Mplayer
2008-06-18 13:52 . 2008-06-18 14:14 196,608 --a------ C:\WINDOWS\IsUninst.exe
2008-06-18 13:45 . 2008-06-18 14:12 583 --a------ C:\WINDOWS\QIII.INI
2008-06-18 13:26 . 2008-06-18 13:26 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\PC Drivers HeadQuarters
2008-06-18 13:22 . 2008-04-14 05:15 32,128 --a------ C:\WINDOWS\system32\drivers\usbccgp.sys
2008-06-18 12:20 . 2006-10-26 19:56 32,592 --a------ C:\WINDOWS\system32\msonpmon.dll
2008-06-18 12:12 . 2008-06-18 12:12 <DIR> d-------- C:\Program Files\Microsoft Works
2008-06-18 12:10 . 2008-06-18 12:10 <DIR> d-------- C:\Program Files\Microsoft.NET
2008-06-18 12:07 . 2008-06-18 12:07 <DIR> d-------- C:\Program Files\Microsoft Visual Studio 8
2008-06-18 12:06 . 2008-06-18 12:11 <DIR> d-------- C:\WINDOWS\SHELLNEW
2008-06-18 12:05 . 2008-06-18 12:05 <DIR> dr-h----- C:\MSOCache
2008-06-18 12:05 . 2008-06-18 12:21 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Microsoft Help
2008-06-18 12:00 . 2004-02-10 11:50 155,648 --a------ C:\WINDOWS\system32\igfxres.dll
2008-06-18 11:57 . 2008-06-18 13:32 <DIR> d-------- C:\Program Files\InstallShield Installation Information
2008-06-18 11:56 . 2008-06-18 11:56 <DIR> d-------- C:\Program Files\Common Files\InstallShield
2008-06-18 11:56 . 2008-06-18 11:56 <DIR> d-------- C:\Program Files\Broadcom
2008-06-18 11:56 . 2008-06-18 11:56 <DIR> d-------- C:\dell
2008-06-18 11:52 . 2008-06-18 11:52 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\U3
2008-06-18 11:49 . 2008-06-18 11:49 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Styler
2008-06-18 11:47 . 2008-06-18 11:47 <DIR> d---s---- C:\WINDOWS\system32\Microsoft
2008-06-18 11:47 . 2008-06-18 10:45 <DIR> d-------- C:\Documents and Settings\Administrator\IXP000.TMP
2008-06-18 11:47 . 2008-06-19 00:46 <DIR> d-------- C:\Documents and Settings\Administrator

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-18 19:11 --------- d-----w C:\Program Files\MSBuild
2008-06-18 18:49 --------- d-----w C:\Program Files\VistaExperience.org
2008-06-18 18:49 --------- d-----w C:\Program Files\Styler
2008-06-18 17:48 --------- d-----w C:\Program Files\Windows Media Connect 2
2008-06-18 17:46 --------- d-----w C:\Program Files\Windows Sidebar
2008-06-18 17:45 --------- d-----w C:\Program Files\Stardock
2008-06-18 17:45 --------- d-----w C:\Program Files\Resource Hacker 3.4.0
2008-06-18 17:45 --------- d-----w C:\Program Files\Kristanix
2008-06-18 17:45 --------- d-----w C:\Program Files\Common Files\Stardock
2008-06-18 17:45 --------- d-----w C:\Program Files\Alky for Applications
2008-06-18 17:44 --------- d-----w C:\Program Files\Java
2008-06-18 17:44 --------- d-----w C:\Program Files\Common Files\Java
2008-06-18 17:44 --------- d-----w C:\Program Files\CCleaner
2008-06-18 17:40 --------- d-----w C:\Program Files\Reference Assemblies
2008-06-18 17:30 --------- d-----w C:\Program Files\Unlocker
2008-06-18 17:30 --------- d-----w C:\Program Files\Desktop
2008-06-18 17:29 --------- d-----w C:\Program Files\Microsoft PowerToys
2008-06-18 17:29 --------- d-----w C:\Program Files\LClock
2008-06-18 17:29 --------- d-----w C:\Program Files\HashTab Shell Extension
2008-04-29 18:20 15,648 ----a-w C:\WINDOWS\system32\drivers\NSDriver.sys
2008-04-29 18:19 15,648 ----a-w C:\WINDOWS\system32\drivers\Awrtrd.sys
2008-04-29 18:19 12,960 ----a-w C:\WINDOWS\system32\drivers\Awrtpd.sys
2008-04-23 09:35 58,112 ----a-w C:\WINDOWS\system32\drivers\vdmindvd.sys
2008-04-23 09:35 51,712 ----a-w C:\WINDOWS\system32\drivers\tosdvd.sys
2008-04-23 09:35 262,528 ----a-w C:\WINDOWS\system32\drivers\cinemst2.sys
2008-04-23 09:35 21,376 ----a-w C:\WINDOWS\system32\drivers\tsbvcap.sys
2008-04-23 09:35 18,688 ----a-w C:\WINDOWS\system32\drivers\cdaudio.sys
2008-04-23 09:35 12,160 ----a-w C:\WINDOWS\system32\drivers\mouhid.sys
2008-04-23 09:35 12,160 ----a-w C:\WINDOWS\system32\drivers\fsvga.sys
2008-04-23 09:35 12,032 ----a-w C:\WINDOWS\system32\drivers\riodrv.sys
2008-04-23 09:35 12,032 ----a-w C:\WINDOWS\system32\drivers\rio8drv.sys
2008-04-23 09:35 12,032 ----a-w C:\WINDOWS\system32\drivers\nikedrv.sys
2008-04-23 09:35 11,776 ----a-w C:\WINDOWS\system32\drivers\cpqdap01.sys
2008-04-23 09:32 361,344 ----a-w C:\WINDOWS\system32\drivers\tcpip.sys
2008-04-23 09:29 8,636 ----a-w C:\WINDOWS\modifyPE.exe
2008-04-23 09:29 269,312 ----a-w C:\WINDOWS\upx.exe
2008-04-14 07:40 1,296,669 ----a-r C:\WINDOWS\SET3.tmp
2008-04-14 07:34 16,535 ----a-r C:\WINDOWS\SET8.tmp
2008-04-14 07:34 1,088,840 ----a-r C:\WINDOWS\SET4.tmp
2008-04-14 05:42 69,120 ----a-w C:\WINDOWS\NOTEPAD.EXE
2008-04-14 05:42 50,688 ----a-w C:\WINDOWS\twain_32.dll
2008-04-14 05:42 34,816 ----a-w C:\WINDOWS\Help\sniffpol.dll
2008-04-14 05:42 33,280 ----a-w C:\WINDOWS\Help\sstub.dll
2008-04-14 05:42 283,648 ----a-w C:\WINDOWS\winhlp32.exe
2008-04-14 05:42 279,040 ----a-w C:\WINDOWS\Help\TSHOOT.dll
2008-04-14 05:42 146,432 ----a-w C:\WINDOWS\regedit.exe
2008-04-14 05:42 10,752 ----a-w C:\WINDOWS\hh.exe
2008-04-14 05:42 1,033,728 ----a-w C:\WINDOWS\explorer.exe
2008-04-14 05:41 451,072 ----a-w C:\WINDOWS\AppPatch\AcLayers.dll
2008-04-14 05:41 39,424 ----a-w C:\WINDOWS\AppPatch\AcAdProc.dll
2008-04-14 05:41 245,248 ----a-w C:\WINDOWS\AppPatch\AcSpecfc.dll
2008-04-14 05:41 141,312 ----a-w C:\WINDOWS\AppPatch\AcLua.dll
2008-04-14 05:41 116,224 ----a-w C:\WINDOWS\AppPatch\AcXtrnal.dll
2008-04-14 05:41 1,852,928 ----a-w C:\WINDOWS\AppPatch\AcGenral.dll
.

------- Sigcheck -------

2008-04-23 02:32 361344 68f06fe0021b01e670af37b8c5964fdf C:\WINDOWS\system32\drivers\tcpip.sys

2008-04-22 17:34 2350208 af263738fad02e11d21f2c8f18054c80 C:\WINDOWS\system32\ntoskrnl.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="C:\Program Files\Windows Sidebar\sidebar.exe" [2008-03-22 22:18 1271808]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2008-04-13 22:42 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LClock"="C:\Program Files\LClock\LClock.exe" [2004-09-19 12:27 65536]
"UnlockerAssistant"="C:\Program Files\Unlocker\UnlockerAssistant.exe" [2006-09-07 17:19 15872]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe" [2008-03-25 04:28 144784]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2004-02-10 11:55 155648]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2004-02-10 11:51 118784]
"GrooveMonitor"="C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-27 00:47 31016]
"Acrobat Assistant 8.0"="C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2007-05-10 22:46 624248]
"Adobe_ID0EYTHM"="C:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE" [2007-03-20 16:40 1884160]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2006-09-03 00:04 84640]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2006-09-05 18:22 26248]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-29 17:38 583048]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"nltide_3"="advpack.dll" [2008-04-23 02:31 124928 C:\WINDOWS\system32\advpack.dll]
"ShowDeskFix"="regsvr32 /s /n /i:u shell32" []

C:\Documents and Settings\Administrator\Start Menu\Programs\Startup\
Styler.lnk - C:\Documents and Settings\Administrator\Application Data\Microsoft\Installer\{E9ECF354-2422-4FDB-9ABF-D8ADAC0EF941}\_585b207a.exe [2008-06-18 11:47:55 15086]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
QuickBooks Update Agent.lnk - C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2006-11-29 11:09:20 968224]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"C:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"C:\\Program Files\\Intuit\\QuickBooks 2007\\QBDBMgrN.exe"=
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"C:\\Program Files\\Common Files\\Adobe\\Adobe Version Cue CS3\\Server\\bin\\VersionCueCS3.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3703:TCP"= 3703:TCP:Adobe Version Cue CS3 Server
"3704:TCP"= 3704:TCP:Adobe Version Cue CS3 Server
"50900:TCP"= 50900:TCP:Adobe Version Cue CS3 Server
"50901:TCP"= 50901:TCP:Adobe Version Cue CS3 Server


*Newly Created Service* - COMHOST

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{D58F39FF-953E-4F45-898F-59F243B9A523}]
RUNDLL32 advpack.dll,LaunchINFSection Sidebar.inf,Register
.
Contents of the 'Scheduled Tasks' folder
"2008-06-19 02:03:01 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Administrator.job"
- C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exeh/TASK:
"2008-06-18 19:06:31 C:\WINDOWS\Tasks\User_Feed_Synchronization-{455973A0-5436-49BA-8D1E-5DE216AC2726}.job"
- C:\WINDOWS\system32\msfeedssync.exe
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-19 09:05:33
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...


C:\Program Files\Common Files\Symantec Shared\SymcData\nco1.0defs\20060801.001\full-webauth.sql.bin 4180533 bytes
C:\Program Files\Common Files\Symantec Shared\SymcData\nco1.0defs\20060801.001\Identifiers.xml.bin 505177 bytes
C:\Program Files\Common Files\Symantec Shared\SymcData\nco1.0defs\20060801.001\Indicators.xml.bin 61052 bytes
C:\Program Files\Common Files\Symantec Shared\SymcData\nco1.0defs\20060801.001\PopularSites.xml.bin 2621 bytes
C:\Program Files\Common Files\Symantec Shared\SymcData\nco1.0defs\20060801.001\Redirectors.xml.bin 46752 bytes
C:\Program Files\Common Files\Symantec Shared\SymcData\nco1.0defs\20060801.001\Resources.xml.bin 490 bytes
C:\Program Files\Common Files\Symantec Shared\SymcData\nco1.0defs\20060801.001\SafeList.xml.bin 533997 bytes
C:\Program Files\Common Files\Symantec Shared\SymcData\nco1.0defs\20060801.001\SearchServices.xml.bin 15750 bytes
C:\Program Files\Common Files\Symantec Shared\SymcData\nco1.0defs\20060801.001\Throttle.xml.bin 454 bytes
C:\Program Files\Common Files\Symantec Shared\SymcData\nco1.0defs\20060801.001\TrustedDomains.xml.bin 218792 bytes
C:\Program Files\Common Files\Symantec Shared\SymcData\nco1.0defs\concat-webauth.sql.bin 14201413 bytes
C:\Program Files\Common Files\Symantec Shared\SymcData\nco1.0defs\latest-hub-webauth.sql.bin 13520192 bytes

scan completed successfully
hidden files: 12

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

PROCESS: C:\WINDOWS\system32\winlogon.exe
-> C:\WINDOWS\system32\tsd32.dll

PROCESS: C:\WINDOWS\explorer.exe
-> C:\Program Files\Unlocker\UnlockerHook.dll
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Styler\Styler.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\Symantec\LiveUpdate\AUPDATE.EXE
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
.
**************************************************************************
.
Completion time: 2008-06-19 9:11:12 - machine was rebooted
ComboFix-quarantined-files.txt 2008-06-19 16:10:20

Pre-Run: 185,623,236,608 bytes free
Post-Run: 185,551,548,416 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

271
ameliajune
Regular Member
 
Posts: 23
Joined: June 19th, 2008, 4:06 am

Re: Please assist ms juan will not leave me

Unread postby dan12 » June 19th, 2008, 4:10 pm

Submit a File For Analysis
We need to have the files below Scanned by Uploading them/it to Jotti

Please visit Jotti
Copy/paste the the following file path into the window
C:\WINDOWS\QIII.INI
Click Submit/Send File
Please post back, to let me know the results.


If Jotti is too busy please try Virustotal



1. Close any open browsers.

2. Open notepad and copy/paste the text in the codebox below into it:

Code: Select all
File::
C:\WINDOWS\SET3.tmp
C:\WINDOWS\SET8.tmp
C:\WINDOWS\SET4.tmp
Registry::
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"ShowDeskFix"=-

    


Save this as CFScript.txt, in the same location as ComboFix.exe


Image

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at "C:\ComboFix.txt"

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall



Run malwarebytes you have on your system but update it before running.

let me see the above reports.
combofix
jotti's
malwarebytes
User avatar
dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: Please assist ms juan will not leave me

Unread postby ameliajune » June 19th, 2008, 5:30 pm

Ok, here we go:

Jotti's
File: QIII.INI
Status: OK(Note: file has been scanned before. Therefore, this file's scan results will not be stored in the database)
MD5: 6d12e4799e24494e6e68f4104b6056b6
Packers detected: -

Scanner results
Scan taken on 19 Jun 2008 21:26:14 (GMT)
A-Squared Found nothing
AntiVir Found nothing
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found nothing
ClamAV Found nothing
CPsecure Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
F-Secure Anti-Virus Found nothing
Fortinet Found nothing
Ikarus Found nothing
Kaspersky Anti-Virus Found nothing
NOD32 Found nothing
Norman Virus Control Found nothing
Panda Antivirus Found nothing
Sophos Antivirus Found nothing
VirusBuster Found nothing
VBA32 Found nothing

Combofix:
ComboFix 08-06-16.5 - Administrator 2008-06-19 13:54:14.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.174 [GMT -7:00]
Running from: C:\Documents and Settings\Administrator\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Administrator\Desktop\CFScript.txt
* Created a new restore point

FILE ::
C:\WINDOWS\SET3.tmp
C:\WINDOWS\SET4.tmp
C:\WINDOWS\SET8.tmp
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\SET3.tmp
C:\WINDOWS\SET4.tmp
C:\WINDOWS\SET8.tmp

.
((((((((((((((((((((((((( Files Created from 2008-05-19 to 2008-06-19 )))))))))))))))))))))))))))))))
.

2008-06-19 13:46 . 2008-06-19 13:46 <DIR> d-------- C:\WINDOWS\LastGood
2008-06-19 09:24 . 2008-06-19 13:46 <DIR> d--h----- C:\WINDOWS\$hf_mig$
2008-06-19 09:05 . 2008-06-19 09:05 <DIR> d-------- C:\WINDOWS\system32\xircom
2008-06-19 09:04 . 2008-06-19 09:04 <DIR> d-------- C:\Program Files\microsoft frontpage
2008-06-19 01:41 . 2008-06-19 01:41 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\FLEXnet
2008-06-19 01:32 . 2008-06-19 01:32 <DIR> d-------- C:\Program Files\Common Files\Control Panels
2008-06-19 01:28 . 2008-06-19 01:28 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\ALM
2008-06-19 01:01 . 2008-06-19 01:01 <DIR> d-------- C:\Program Files\QuickTime
2008-06-19 00:58 . 2008-06-19 00:58 <DIR> d-------- C:\Program Files\Trend Micro
2008-06-19 00:47 . 2007-02-20 16:04 2,463,976 --a------ C:\WINDOWS\system32\NPSWF32.dll
2008-06-19 00:47 . 2007-02-20 16:04 190,696 --a------ C:\WINDOWS\system32\NPSWF32_FlashUtil.exe
2008-06-19 00:45 . 2008-03-06 21:32 23,904 --a------ C:\WINDOWS\system32\drivers\COH_Mon.sys
2008-06-19 00:45 . 2008-03-06 21:32 10,537 --a------ C:\WINDOWS\system32\drivers\COH_Mon.cat
2008-06-19 00:45 . 2008-03-06 21:32 706 --a------ C:\WINDOWS\system32\drivers\COH_Mon.inf
2008-06-19 00:38 . 2008-06-19 00:38 <DIR> d-------- C:\Program Files\Bonjour
2008-06-19 00:33 . 2008-06-19 00:33 <DIR> d-------- C:\Program Files\Common Files\Macrovision Shared
2008-06-19 00:24 . 2008-06-19 01:38 <DIR> d-------- C:\Program Files\Common Files\Adobe
2008-06-19 00:02 . 2008-04-14 10:42 159,232 --a------ C:\WINDOWS\system32\ptpusd.dll
2008-06-19 00:02 . 2008-04-14 05:15 15,104 --a------ C:\WINDOWS\system32\drivers\usbscan.sys
2008-06-19 00:02 . 2001-08-18 03:36 5,632 --a------ C:\WINDOWS\system32\ptpusb.dll
2008-06-18 23:44 . 2008-06-18 23:44 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Intuit
2008-06-18 23:43 . 2008-06-18 23:43 <DIR> d-------- C:\Program Files\Common Files\supportsoft
2008-06-18 23:37 . 2006-04-12 10:11 1,933,312 --a------ C:\WINDOWS\system32\cdintf251.dll
2008-06-18 23:30 . 2008-06-18 23:43 <DIR> d-------- C:\Program Files\Intuit
2008-06-18 23:30 . 2008-06-18 23:31 <DIR> d-------- C:\Program Files\Common Files\Intuit
2008-06-18 23:30 . 2008-06-18 23:30 <DIR> d-------- C:\Program Files\Common Files\AnswerWorks 4.0
2008-06-18 23:30 . 2008-06-19 00:19 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Intuit
2008-06-18 23:28 . 2008-06-18 23:28 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\COMMON FILES
2008-06-18 23:27 . 2008-06-18 23:27 <DIR> d-------- C:\Program Files\MSXML 4.0
2008-06-18 23:02 . 2008-06-18 23:02 <DIR> d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-06-18 23:02 . 2008-06-18 23:02 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-06-18 23:02 . 2008-06-18 23:02 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Malwarebytes
2008-06-18 23:02 . 2008-06-11 15:00 34,296 --a------ C:\WINDOWS\system32\drivers\mbamcatchme.sys
2008-06-18 23:02 . 2008-06-11 15:00 15,864 --a------ C:\WINDOWS\system32\drivers\mbam.sys
2008-06-18 22:04 . 2008-06-18 22:04 <DIR> d-------- C:\Program Files\Lavasoft
2008-06-18 22:04 . 2008-06-18 22:04 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-06-18 22:04 . 2008-06-18 22:06 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-06-18 20:29 . 2007-07-30 19:19 43,352 --a------ C:\WINDOWS\system32\wups2.dll
2008-06-18 20:29 . 2007-07-30 19:18 34,136 --a------ C:\WINDOWS\system32\wucltui.dll.mui
2008-06-18 20:29 . 2007-07-30 19:19 25,944 --a------ C:\WINDOWS\system32\wuaucpl.cpl.mui
2008-06-18 20:29 . 2007-07-30 19:19 25,944 --a------ C:\WINDOWS\system32\wuapi.dll.mui
2008-06-18 20:29 . 2007-07-30 19:18 20,312 --a------ C:\WINDOWS\system32\wuaueng.dll.mui
2008-06-18 19:09 . 2008-06-18 19:10 10,671 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2008-06-18 19:09 . 2008-06-18 19:10 805 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.INF
2008-06-18 18:54 . 2008-06-19 00:47 <DIR> d-------- C:\Program Files\Norton Internet Security
2008-06-18 18:52 . 2008-06-18 19:10 <DIR> d-------- C:\Program Files\Symantec
2008-06-18 18:52 . 2008-06-19 08:45 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Symantec
2008-06-18 18:52 . 2008-06-18 19:10 123,952 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2008-06-18 18:52 . 2008-06-18 19:10 60,800 --a------ C:\WINDOWS\system32\S32EVNT1.DLL
2008-06-18 18:50 . 2008-06-19 13:48 <DIR> d-------- C:\Program Files\Common Files\Symantec Shared
2008-06-18 14:05 . 2008-06-18 14:05 <DIR> d-------- C:\Program Files\Mplayer
2008-06-18 13:52 . 2008-06-18 14:14 196,608 --a------ C:\WINDOWS\IsUninst.exe
2008-06-18 13:45 . 2008-06-18 14:12 583 --a------ C:\WINDOWS\QIII.INI
2008-06-18 13:26 . 2008-06-18 13:26 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\PC Drivers HeadQuarters
2008-06-18 13:22 . 2008-04-14 05:15 32,128 --a------ C:\WINDOWS\system32\drivers\usbccgp.sys
2008-06-18 12:20 . 2006-10-26 19:56 32,592 --a------ C:\WINDOWS\system32\msonpmon.dll
2008-06-18 12:12 . 2008-06-18 12:12 <DIR> d-------- C:\Program Files\Microsoft Works
2008-06-18 12:10 . 2008-06-18 12:10 <DIR> d-------- C:\Program Files\Microsoft.NET
2008-06-18 12:07 . 2008-06-18 12:07 <DIR> d-------- C:\Program Files\Microsoft Visual Studio 8
2008-06-18 12:06 . 2008-06-18 12:11 <DIR> d-------- C:\WINDOWS\SHELLNEW
2008-06-18 12:05 . 2008-06-18 12:05 <DIR> dr-h----- C:\MSOCache
2008-06-18 12:05 . 2008-06-18 12:21 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Microsoft Help
2008-06-18 12:00 . 2004-02-10 11:50 155,648 --a------ C:\WINDOWS\system32\igfxres.dll
2008-06-18 11:57 . 2008-06-18 13:32 <DIR> d-------- C:\Program Files\InstallShield Installation Information
2008-06-18 11:56 . 2008-06-18 11:56 <DIR> d-------- C:\Program Files\Common Files\InstallShield
2008-06-18 11:56 . 2008-06-18 11:56 <DIR> d-------- C:\Program Files\Broadcom
2008-06-18 11:56 . 2008-06-18 11:56 <DIR> d-------- C:\dell
2008-06-18 11:52 . 2008-06-18 11:52 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\U3
2008-06-18 11:49 . 2008-06-18 11:49 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Styler
2008-06-18 11:47 . 2008-06-18 11:47 <DIR> d---s---- C:\WINDOWS\system32\Microsoft
2008-06-18 11:47 . 2008-06-18 10:45 <DIR> d-------- C:\Documents and Settings\Administrator\IXP000.TMP
2008-06-18 11:47 . 2008-06-19 00:46 <DIR> d-------- C:\Documents and Settings\Administrator

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-18 19:11 --------- d-----w C:\Program Files\MSBuild
2008-06-18 18:49 --------- d-----w C:\Program Files\VistaExperience.org
2008-06-18 18:49 --------- d-----w C:\Program Files\Styler
2008-06-18 17:48 --------- d-----w C:\Program Files\Windows Media Connect 2
2008-06-18 17:46 --------- d-----w C:\Program Files\Windows Sidebar
2008-06-18 17:45 --------- d-----w C:\Program Files\Stardock
2008-06-18 17:45 --------- d-----w C:\Program Files\Resource Hacker 3.4.0
2008-06-18 17:45 --------- d-----w C:\Program Files\Kristanix
2008-06-18 17:45 --------- d-----w C:\Program Files\Common Files\Stardock
2008-06-18 17:45 --------- d-----w C:\Program Files\Alky for Applications
2008-06-18 17:44 --------- d-----w C:\Program Files\Java
2008-06-18 17:44 --------- d-----w C:\Program Files\Common Files\Java
2008-06-18 17:44 --------- d-----w C:\Program Files\CCleaner
2008-06-18 17:40 --------- d-----w C:\Program Files\Reference Assemblies
2008-06-18 17:30 --------- d-----w C:\Program Files\Unlocker
2008-06-18 17:30 --------- d-----w C:\Program Files\Desktop
2008-06-18 17:29 --------- d-----w C:\Program Files\Microsoft PowerToys
2008-06-18 17:29 --------- d-----w C:\Program Files\LClock
2008-06-18 17:29 --------- d-----w C:\Program Files\HashTab Shell Extension
2008-05-16 18:58 12,632 ----a-w C:\WINDOWS\system32\lsdelete.exe
2008-04-29 18:20 15,648 ----a-w C:\WINDOWS\system32\drivers\NSDriver.sys
2008-04-29 18:19 15,648 ----a-w C:\WINDOWS\system32\drivers\Awrtrd.sys
2008-04-29 18:19 12,960 ----a-w C:\WINDOWS\system32\drivers\Awrtpd.sys
2008-04-23 09:45 3,038 ----a-w C:\WINDOWS\system32\presetup.cmd
2008-04-23 09:45 28,672 ----a-w C:\WINDOWS\system32\setupold.exe
2008-04-23 09:35 86,073 ----a-w C:\WINDOWS\system32\usrfaxa.dll
2008-04-23 09:32 990,208 ----a-w C:\WINDOWS\system32\syssetup.dll
2008-04-23 09:32 825,344 ----a-w C:\WINDOWS\system32\wininet.dll
2008-04-23 09:32 413,696 ----a-w C:\WINDOWS\system32\vbscript.dll
2008-04-23 09:32 361,344 ----a-w C:\WINDOWS\system32\drivers\tcpip.sys
2008-04-23 09:32 26,112 ----a-w C:\WINDOWS\system32\idndl.dll
2008-04-23 09:32 24,576 ----a-w C:\WINDOWS\system32\nlsdl.dll
2008-04-23 09:32 23,552 ----a-w C:\WINDOWS\system32\normaliz.dll
2008-04-23 09:32 140,288 ----a-w C:\WINDOWS\system32\sfc_os.dll
2008-04-23 09:31 78,336 ----a-w C:\WINDOWS\system32\ieencode.dll
2008-04-23 09:31 71,680 ----a-w C:\WINDOWS\system32\admparse.dll
2008-04-23 09:31 55,296 ----a-w C:\WINDOWS\system32\iesetup.dll
2008-04-23 09:31 48,128 ----a-w C:\WINDOWS\system32\mshtmler.dll
2008-04-23 09:31 45,568 ----a-w C:\WINDOWS\system32\mshta.exe
2008-04-23 09:31 40,960 ----a-w C:\WINDOWS\system32\licmgr10.dll
2008-04-23 09:31 176,640 ----a-w C:\WINDOWS\system32\taskmgr.exe
2008-04-23 09:31 17,408 ----a-w C:\WINDOWS\system32\corpol.dll
2008-04-23 09:31 16,384 ----a-w C:\WINDOWS\system32\lcid.exe
2008-04-23 09:31 156,160 ----a-w C:\WINDOWS\system32\msls31.dll
2008-04-23 09:29 8,636 ----a-w C:\WINDOWS\modifyPE.exe
2008-04-23 09:29 61,440 ----a-w C:\WINDOWS\system32\CopyToSendTo.dll
2008-04-23 09:29 394,240 ----a-w C:\WINDOWS\system32\HMTCD.dll
2008-04-23 09:29 269,312 ----a-w C:\WINDOWS\upx.exe
2008-04-23 09:29 2,414,360 ----a-w C:\WINDOWS\system32\d3dx9_31.dll
2008-04-23 09:29 2,297,552 ----a-w C:\WINDOWS\system32\d3dx9_26.dll
2008-04-23 09:29 114,688 ----a-w C:\WINDOWS\system32\cabarc.exe
2008-04-23 00:34 2,350,208 ----a-w C:\WINDOWS\system32\ntoskrnl.exe
2008-04-22 14:03 10,307,584 ----a-w C:\WINDOWS\system32\winntbbu.dll
2008-04-19 12:28 6,147,584 ----a-w C:\WINDOWS\system32\logonui.exe
2008-04-14 10:42 74,752 ----a-w C:\WINDOWS\system32\storprop.dll
2008-04-14 10:42 74,240 ----a-w C:\WINDOWS\system32\usbui.dll
2008-04-14 10:42 29,184 ----a-w C:\WINDOWS\system32\sdhcinst.dll
2008-04-14 10:41 4,096 ----a-w C:\WINDOWS\system32\ksuser.dll
2008-04-14 10:41 30,208 ----a-w C:\WINDOWS\system32\bthserv.dll
2008-04-14 10:41 20,992 ----a-w C:\WINDOWS\system32\bthci.dll
2008-04-14 05:55 1,804 ----a-w C:\WINDOWS\system32\Dcache.bin
2008-04-14 05:46 329,728 ----a-w C:\WINDOWS\system32\netsetup.exe
2008-04-14 05:43 92,424 ----a-w C:\WINDOWS\system32\rdpdd.dll
2008-04-14 05:43 87,176 ----a-w C:\WINDOWS\system32\rdpwsx.dll
2008-04-14 05:43 299,520 ----a-w C:\WINDOWS\system32\drmclien.dll
2008-04-14 05:43 12,168 ----a-w C:\WINDOWS\system32\tsddd.dll
2008-04-14 05:41 98,304 ----a-w C:\WINDOWS\system32\actxprxy.dll
2008-04-14 05:40 53,279 ----a-w C:\WINDOWS\system32\odbcji32.dll
2008-04-14 05:40 4,126 ----a-w C:\WINDOWS\system32\msdxmlc.dll
2008-04-14 05:40 3,584 ----a-w C:\WINDOWS\system32\msafd.dll
2008-04-14 05:40 102,912 ----a-w C:\WINDOWS\system32\dpcdll.dll
2008-04-14 01:00 1,845,632 ----a-w C:\WINDOWS\system32\win32k.sys
2008-04-14 00:15 17,664 ----a-w C:\WINDOWS\system32\watchdog.sys
2008-04-14 00:13 12,800 ----a-w C:\WINDOWS\system32\spiisupd.exe
2008-04-14 00:01 7,424 ----a-w C:\WINDOWS\system32\kd1394.dll
2008-04-14 00:00 61,440 ----a-w C:\WINDOWS\system32\msvcrt40.dll
2008-04-13 23:45 76,800 ----a-w C:\WINDOWS\system32\msshavmsg.dll
2008-04-13 23:09 438,784 ----a-w C:\WINDOWS\system32\xpob2res.dll
2008-04-13 23:09 2,897,920 ----a-w C:\WINDOWS\system32\xpsp2res.dll
2008-04-13 23:09 187,392 ----a-w C:\WINDOWS\system32\xpsp1res.dll
2008-04-13 23:08 306,176 ----a-w C:\WINDOWS\system32\slbcsp.dll
2008-04-13 23:08 169,984 ----a-w C:\WINDOWS\system32\sccbase.dll
2008-04-13 23:08 101,888 ----a-w C:\WINDOWS\system32\gpkcsp.dll
2008-04-13 23:07 208,384 ----a-w C:\WINDOWS\system32\rsaenh.dll
2008-04-13 23:07 138,752 ----a-w C:\WINDOWS\system32\dssenh.dll
2008-04-13 22:57 79,872 ----a-w C:\WINDOWS\system32\msxml6r.dll
2008-04-13 22:56 94,208 ----a-w C:\WINDOWS\system32\odbcint.dll
2008-04-13 22:56 12,288 ----a-w C:\WINDOWS\system32\odbcp32r.dll
2008-04-13 22:56 12,288 ----a-w C:\WINDOWS\system32\mscpx32r.dLL
2008-04-13 22:54 20,480 ----a-w C:\WINDOWS\system32\msorc32r.dll
2008-04-13 22:51 733,696 ----a-w C:\WINDOWS\system32\qedwipes.dll
2008-04-13 22:39 4,096 ----a-w C:\WINDOWS\system32\dsprpres.dll
2008-04-13 22:33 63,488 ----a-w C:\WINDOWS\system32\browselc.dll
2008-04-13 22:33 549,376 ----a-w C:\WINDOWS\system32\shdoclc.dll
2008-04-13 22:24 68,768 ----a-w C:\WINDOWS\system32\mmsystem.dll
2008-04-13 22:24 53,840 ----a-w C:\WINDOWS\system32\dosx.exe
2008-04-13 22:24 5,120 ----a-w C:\WINDOWS\system32\winnls.dll
2008-04-13 22:23 92,224 ----a-w C:\WINDOWS\system32\krnl386.exe
2008-04-13 22:22 3,338 ----a-w C:\WINDOWS\system32\redir.exe
2008-04-13 22:20 42,537 ----a-w C:\WINDOWS\system32\keyboard.sys
.

------- Sigcheck -------

2008-04-23 02:32 361344 68f06fe0021b01e670af37b8c5964fdf C:\WINDOWS\system32\drivers\tcpip.sys

2008-04-22 17:34 2350208 af263738fad02e11d21f2c8f18054c80 C:\WINDOWS\system32\ntoskrnl.exe
.
((((((((((((((((((((((((((((( snapshot@2008-06-19_ 9.09.58.04 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-06-19 16:04:58 2,048 --s-a-w C:\WINDOWS\bootstat.dat
+ 2008-06-19 20:43:12 2,048 --s-a-w C:\WINDOWS\bootstat.dat
- 2008-04-14 05:42:12 430,592 ----a-w C:\WINDOWS\system32\wuapi.dll
+ 2007-07-31 02:19:36 549,720 ----a-w C:\WINDOWS\system32\wuapi.dll
- 2008-04-14 05:42:12 32,256 ----a-w C:\WINDOWS\system32\wups.dll
+ 2007-07-31 02:18:40 33,624 ----a-w C:\WINDOWS\system32\wups.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="C:\Program Files\Windows Sidebar\sidebar.exe" [2008-03-22 22:18 1271808]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2008-04-13 22:42 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LClock"="C:\Program Files\LClock\LClock.exe" [2004-09-19 12:27 65536]
"UnlockerAssistant"="C:\Program Files\Unlocker\UnlockerAssistant.exe" [2006-09-07 17:19 15872]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe" [2008-03-25 04:28 144784]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2004-02-10 11:55 155648]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2004-02-10 11:51 118784]
"GrooveMonitor"="C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-27 00:47 31016]
"Acrobat Assistant 8.0"="C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2007-05-10 22:46 624248]
"Adobe_ID0EYTHM"="C:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE" [2007-03-20 16:40 1884160]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2006-09-03 00:04 84640]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2006-09-05 18:22 26248]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-29 17:38 583048]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"nltide_3"="advpack.dll" [2008-04-23 02:31 124928 C:\WINDOWS\system32\advpack.dll]

C:\Documents and Settings\Administrator\Start Menu\Programs\Startup\
Styler.lnk - C:\Documents and Settings\Administrator\Application Data\Microsoft\Installer\{E9ECF354-2422-4FDB-9ABF-D8ADAC0EF941}\_585b207a.exe [2008-06-18 11:47:55 15086]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
QuickBooks Update Agent.lnk - C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2006-11-29 11:09:20 968224]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"C:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"C:\\Program Files\\Intuit\\QuickBooks 2007\\QBDBMgrN.exe"=
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"C:\\Program Files\\Common Files\\Adobe\\Adobe Version Cue CS3\\Server\\bin\\VersionCueCS3.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3703:TCP"= 3703:TCP:Adobe Version Cue CS3 Server
"3704:TCP"= 3704:TCP:Adobe Version Cue CS3 Server
"50900:TCP"= 50900:TCP:Adobe Version Cue CS3 Server
"50901:TCP"= 50901:TCP:Adobe Version Cue CS3 Server


*Newly Created Service* - CATCHME
*Newly Created Service* - COMHOST

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{D58F39FF-953E-4F45-898F-59F243B9A523}]
RUNDLL32 advpack.dll,LaunchINFSection Sidebar.inf,Register
.
Contents of the 'Scheduled Tasks' folder
"2008-06-19 02:03:01 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Administrator.job"
- C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exeh/TASK:
"2008-06-19 20:48:13 C:\WINDOWS\Tasks\User_Feed_Synchronization-{455973A0-5436-49BA-8D1E-5DE216AC2726}.job"
- C:\WINDOWS\system32\msfeedssync.exe
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-19 13:56:43
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

PROCESS: C:\WINDOWS\system32\winlogon.exe
-> C:\WINDOWS\system32\tsd32.dll
.
Completion time: 2008-06-19 13:58:02
ComboFix-quarantined-files.txt 2008-06-19 20:57:22
ComboFix2.txt 2008-06-19 16:11:13

Pre-Run: 185,393,967,104 bytes free
Post-Run: 185,387,319,296 bytes free

286 --- E O F --- 2008-06-19 16:25:07

Malwarebytes:
Malwarebytes' Anti-Malware 1.17
Database version: 869

2:24:05 PM 6/19/2008
mbam-log-6-19-2008 (14-24-05).txt

Scan type: Full Scan (C:\|)
Objects scanned: 157526
Time elapsed: 23 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


I can run scans all day and quarantine MS Juan but it keeps coming back. :(
ameliajune
Regular Member
 
Posts: 23
Joined: June 19th, 2008, 4:06 am

Re: Please assist ms juan will not leave me

Unread postby dan12 » June 19th, 2008, 5:53 pm

Were not finished yet!

1 - Kaspersky Online Scan
With the exception of Internet Explorer, which must be used for this scan, keep ALL programs closed
Please do an online scan with >Kaspersky Online Scanner<. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75%. Once the licence accepted, reset to 100%.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:
    o Scan using the following Anti-Virus database:
    + Extended (If available otherwise Standard)
    o Scan Options:
    + Scan Archives
    + Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run.
  • Please do not use your computer while the scan is running. Once the scan is complete it will display if your system has been infected.
  • Click the Save Report As... button (see red arrow below)

    Image

  • In the Save as... prompt, select Desktop
  • In the File name box, name the file KasScan-ddmmyy (or similar)
  • In the Save as type prompt, select Text file (see below)

    Image

  • Copy and paste the report in your next post.
Note: It is recommended to disable onboard antivirus program and antispyware programs while performing scans so there are no conflicts and to speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once scan is finished remember to re-enable resident antivirus protection along with whatever antispyware application you use.

Can I see kaspersky report and a new HJT log
thanks dan
User avatar
dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: Please assist ms juan will not leave me

Unread postby ameliajune » June 20th, 2008, 1:13 am

Sorry for the delay!

KasScan Report: (It didn't ask me to delete or quarantine anything)

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Thursday, June 19, 2008
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Thursday, June 19, 2008 15:17:52
Records in database: 879503
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\

Scan statistics:
Files scanned: 117870
Threat name: 2
Infected objects: 3
Suspicious objects: 0
Duration of the scan: 01:16:22


File name / Threat name / Threats count
C:\QooBox\Quarantine\C\WINDOWS\system32\ehwilqap.dll.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.yop 1
C:\QooBox\Quarantine\C\WINDOWS\system32\eltoskqh.dll.vir Infected: Trojan.Win32.Monder.xo 1
C:\QooBox\Quarantine\C\WINDOWS\system32\fdalxvxl.dll.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.yop 1

The selected area was scanned.

HijackThis Report:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:09:42 PM, on 6/19/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20815)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\LClock\LClock.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Styler\Styler.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O3 - Toolbar: StylerToolBar - {D2F8F919-690B-4EA2-9FA7-A203D1E04F75} - C:\Program Files\Styler\TB\StylerTB.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O4 - HKLM\..\Run: [LClock] C:\Program Files\LClock\LClock.exe
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe_ID0EYTHM] C:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user')
O4 - Startup: Styler.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 3846091890
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: QuickBooks Database Manager Service (QBCFMonitorService) - - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 9933 bytes
ameliajune
Regular Member
 
Posts: 23
Joined: June 19th, 2008, 4:06 am

Re: Please assist ms juan will not leave me

Unread postby ameliajune » June 20th, 2008, 2:44 am

As a side note, could you tell or direct me to a thread that talks about the best anti-virus/phishing/spy software?

I don't know how I got this, but it has been a colossal pain in the arse and I'd like to move forward properly. I have Norton Internet Security but it's a system resource hog and evidently useless.

Thank you! :)
ameliajune
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Posts: 23
Joined: June 19th, 2008, 4:06 am

Re: Please assist ms juan will not leave me

Unread postby dan12 » June 20th, 2008, 3:57 pm

Items picked up in the kaspersky scan will be dealt with when I've finished with the tools used.
I will give you some advice on additional programs that will assist in malware protection.
Was the kaspersky scan the full report as it looks short?
I will be going through your log soon.
Let me know how things are!
dan
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dan12
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Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: Please assist ms juan will not leave me

Unread postby ameliajune » June 20th, 2008, 5:49 pm

Hi,
Yes, the Kaspersky Scan was the full report, but I'd be happy to run it again to be sure, just let me know.

I've been looking at other posts on the forum here so I won't be a complete newbie when you tell me which anitivirus, spyware and firewall to look at. The posts I read recommend one of each.

Interestingly, I've been using the internet and *knock on wood* things have been going well, no popups/hijacking of explorer between last time I posted and now.
ameliajune
Regular Member
 
Posts: 23
Joined: June 19th, 2008, 4:06 am

Re: Please assist ms juan will not leave me

Unread postby dan12 » June 20th, 2008, 6:33 pm

No need to run kaspersky again :)
The posts I read recommend one of each.
That's correct one a\v and one firewall on a machine.
will be back with you once I've looked over the thread again.
dan :)
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dan12
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Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: Please assist ms juan will not leave me

Unread postby dan12 » June 21st, 2008, 7:12 pm

UNINSTALL COMBOFIX

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK.
  • Note the space between the X and the U, it needs to be there.
  • Image
You can also delete any logs we have produced, and empty your Recycle bin.



And just to make sure it doesn't run:

Close all windows and try typing this command directly in and see if ComboFix runs.

Remember to use the " marks and there is a space between exe" and /killall

Start > Run > type "%userprofile%\desktop\combofix.exe" /killall

If ComboFix runs, please post the log.


Let me know when carried out.
Any signs of MS Juan! llet me know how things are.
dan
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dan12
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Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: Please assist ms juan will not leave me

Unread postby ameliajune » June 22nd, 2008, 1:42 am

Ok, this is done. ;)

I've done more internet browsing, and so far, no more signs. Is it gone if I haven't seen any signs of it? :bounce:
ameliajune
Regular Member
 
Posts: 23
Joined: June 19th, 2008, 4:06 am

Re: Please assist ms juan will not leave me

Unread postby dan12 » June 23rd, 2008, 4:13 am

Congratulations you are clean! :)
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Create a new System Restore Point
This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • Select the More options tab
  • Choose the option to clean up system restore and OK it.
This will remove all restore points except the new one you just created.

Here are some free programs I recommend that could help you improve your computer's security.

Spybot Search and Destroy 1.5.2
Download it from here. Just choose a mirror and off you go.
Find here the tutorial on how to use Spybot properly here
Find here changes from older version 1.4 here

Install Spyware Guard
Download it from here
Find here the tutorial on how to use Spyware Guard here

Install SpyWare Blaster
Download it from here
Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

Install FireTrust SiteHound
You can find information and download it from here

Install MVPS Hosts File from here
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
Find Tutorial here : http://www.mvps.org/winhelp2002/hosts.htm

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com

Please check out Tony Klein's article "How did I get infected in the first place?"

Read some information here how to prevent Malware.

Stand Up and Be Counted!
Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints called Malware Complaints. Please register there first! Then follow the instructions.

>> Here << you can see how you can help us.

Happy safe surfing!

Dan
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dan12
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Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire
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