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Victim - please help - task manager disabled, popups, etc

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Victim - please help - task manager disabled, popups, etc

Unread postby MJN » June 15th, 2008, 3:00 am

Hello. Please forgive my ignorance if this is the incorrect forum. My computer overheats, causing reboot, my time during each boot is severely limited.

I have been infected with one or more malicious softwares that have:

-Made internet explorer pop up windows automatically,

-System Tray icons that tell me my computer has been infected, selling "scanners". Malware selling malware, which scares the daylights out of me.

-Task Manager has been disabled. :( If I attempted to use Task Manager, a windows alert would tell me "Task Manager has been disabled by computer administrator". Googling, ive managed to find the command to enter in [start] - [run] that adds a registry entry (or something like that) that corrects the changed value preventing me from using Task Manager. The effect is temporary, however. I find Task Manager is blocked after each reboot.

-Mozilla automatically opens windows, when ran.

-Computer is extremely slow.

Here is the highjackthis logfile:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:34:47 PM, on 6/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\igfxtray.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Program Files\Ares\Ares.exe
C:\Program Files\I8kfanGUI\I8kfanGUI.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\444.470
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Wtablet\TabUserW.exe
C:\WINDOWS\system32\Tablet.exe
C:\WINDOWS\portsv.exe
C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe
C:\Program Files\Logitech\QuickCam10\COCIManager.exe
C:\PROGRA~1\COMMON~1\ICROSO~1\regsvr32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\KillBox\KillBox.exe

O2 - BHO: (no name) - {13F20E4F-F379-41EA-8F80-CCAAE787362A} - C:\WINDOWS\system32\opnolMET.dll
O2 - BHO: (no name) - {7AD01BDC-9CDD-4A44-8778-D1DBD3262AE5} - C:\WINDOWS\system32\khfEVLFV.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe"
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [i8kfangui] C:\Program Files\I8kfanGUI\I8kfanGUI.exe /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - HKCU\..\Run: [Sen] "C:\PROGRA~1\COMMON~1\ICROSO~1\regsvr32.exe" -vt ndrv
O4 - HKCU\..\Run: [Cmqltsp] "C:\Program Files\Common Files\S?mantec\m?dtc.exe"
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: AutorunsDisabled
O4 - Startup: Frame from AVI v3.1 TRIAL.lnk = C:\Program Files\Frame from AVI v3.1 TRIAL\frmavitrial.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\Wtablet\TabUserW.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: opnolMET - C:\WINDOWS\SYSTEM32\opnolMET.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\TmltbW8\command.exe (file missing)
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe
O23 - Service: MsSecurity Updated (MsSecurity1.209.4) - Unknown owner - C:\WINDOWS\444.470.exe (file missing)
O23 - Service: Plug and Play (RPC) (PlugPlayRPC) - Unknown owner - C:\WINDOWS\portsv.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe

--
End of file - 5714 bytes


Once again, my apologies if my post is incorrect.
MJN
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Posts: 1
Joined: June 15th, 2008, 2:42 am
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Re: Victim - please help - task manager disabled, popups, etc

Unread postby Scotty » June 15th, 2008, 7:03 am

Hi! Welcome to the MWR forums.
My name is Scotty. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research.

Please be patient as my posts to you have to be checked before I reply, so they make take longer.

Please make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in a reply.
User avatar
Scotty
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Posts: 4138
Joined: August 4th, 2006, 5:31 am
Location: Haggistown, Kiltland

Re: Victim - please help - task manager disabled, popups, etc

Unread postby Scotty » June 16th, 2008, 8:43 am

Hi

If you already have Combofix, please delete that copy and download it again as it's being updated regularly.

There is a tutorial on the basic use of Combofix here:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix


Please download Combofix from Bleeping Computer.

If you can't download it from there, please try these 2 alternative sites:

Forospyware
Geeks to Go

  • Save it to your Desktop.
  • Disconnect from the Internet.
  • Click on this LINK to see how to disable Symantec/Norton
  • Click Start>Run copy/paste or type "%userprofile%\desktop\combofix.exe" /killall into the Run box and click OK.
  • When finished, it shall produce a log for you. Post that log in your next reply with a new HijackThis log.

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.



In your next reply post:
ComboFix.txt
New HijackThis log taken after the above scan has run
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Scotty
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Posts: 4138
Joined: August 4th, 2006, 5:31 am
Location: Haggistown, Kiltland

Re: Victim - please help - task manager disabled, popups, etc

Unread postby Scotty » June 19th, 2008, 7:25 am

How are you doing here?
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Scotty
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Posts: 4138
Joined: August 4th, 2006, 5:31 am
Location: Haggistown, Kiltland

Re: Victim - please help - task manager disabled, popups, etc

Unread postby Shaba » June 22nd, 2008, 11:51 am

Due to Lack of response this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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Shaba
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Posts: 26974
Joined: March 24th, 2006, 4:42 am
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