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infected by popups - Help

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infected by popups - Help

Unread postby Matt » June 13th, 2008, 5:46 pm

Hi Guys,
I'm new to this sort of thing, never used these sort of forums before. I have been infected with adware/malware as advertising popups from CPMSKY.BIZ and ADZGALORE are constantly coming up on my machine.

I've downloaded HighjackThis and below is a copy of the logfile
any suggestions

HELP

Matt

Logfile of HijackThis v1.99.1
Scan saved at 22:35:09, on 13/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\system32\GSICON.EXE
C:\WINDOWS\system32\dslagent.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\btbb_wcm\McciTrayApp.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\Rundll32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\NCLAUNCH.EXe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\BT Broadband Desktop Help\bin\mpbtn.exe
C:\Documents and Settings\All Users\Application Data\U3\U3Launcher\LaunchU3.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\PROGRA~1\NORTON~1\navw32.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/cust ... _side.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/cust ... _side.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell.com/countries/uk/e ... efault.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: adzgalore - {206e7f4b-81ea-a88a-c2fb-2f4ef497cd90} - C:\WINDOWS\system32\nsv1F.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: mysidesearch browser optimizer - {864c3edf-b221-57b1-8c30-8f1e15483a32} - C:\WINDOWS\system32\{49156545-529e-f75d-d622-8d7892f645f4}.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O2 - BHO: cpmsky browser optimizer - {f5b98ea2-c201-c1eb-04cf-b3a20fb12d18} - C:\WINDOWS\system32\{f26663fd-53a5-fdf1-671b-0e345d0eb5e4}.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [RemHelp] remhelp.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [KAZAA] "C:\Program Files\Kazaa Lite\kpp.exe" "C:\Program Files\Kazaa Lite\kazaalite.kpp" /SYSTRAY
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [btbb_McciTrayApp] C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [{56b80d97-b229-c4a4-355c-fb24b16ac140}] C:\WINDOWS\System32\Rundll32.exe "C:\WINDOWS\system32\{f26663fd-53a5-fdf1-671b-0e345d0eb5e4}.dll" DllInit
O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: AOL 7.0 Tray Icon.lnk = C:\Program Files\AOL 7.0\aoltray.exe
O4 - Global Startup: BT Broadband Desktop Help.lnk = C:\Program Files\BT Broadband Desktop Help\bin\matcli.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: LaunchU3.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: winupdate.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} - http://install.wildtangent.com/ActiveLa ... uncher.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {71057C18-0507-4747-86BC-E11CE7512C5F} (mailhelper Class) - https://register.btinternet.com/templat ... rol013.cab
O16 - DPF: {8699D723-6DC6-47D3-B55C-489BA006B917} - http://dot-nicole.cc-635041.namezero.co ... nstall.cab
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} -
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\SuperCD\IntraLaunch.CAB
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bu ... eRdxIE.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.ne ... tector.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://gamingclub.microgaming.com/gami ... lashAX.cab
O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btinternet.com/templat ... rol024.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/download/kdx.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE
Matt
Active Member
 
Posts: 7
Joined: June 13th, 2008, 5:21 pm
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Re: infected by popups - Help

Unread postby silver » June 14th, 2008, 3:49 am

Hi Matt,

Please open this page in your browser:
http://www.bleepingcomputer.com/submit- ... channel=32

Fill in the link to topic field with a link to this topic
Copy/paste the following into the Browse to the file you want to submit field:
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\winupdate.exe
Then press Send File, this will upload the file for analysis

Download Deckard's System Scanner (DSS) to your Desktop (right-click the link, select Save Target As..., select your Desktop and press Save)
  • Close all applications and windows.
  • Double-click on dss.exe to run it, and follow the prompts.
  • When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
  • Make sure Format->Word Wrap is unchecked
  • Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your reply

Once complete, please post both DSS logs, you won't need to produce a new HijackThis log as DSS produces one for you.
User avatar
silver
Regular Member
 
Posts: 9219
Joined: August 7th, 2006, 9:40 pm
Location: GMT+7

Re: infected by popups - Help

Unread postby Matt » June 14th, 2008, 8:05 am

Thanks for getting in touch Teacher,
I uploaded the file for analysis
Then when I double clicked on dss.exe it only created a main text box, no extra text. I've copied the main text below. Hope this is OK

Cheers

Matt

Deckard's System Scanner v20071014.68
Run by Matthew on 2008-06-14 12:53:30
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as Matthew.exe) ---------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 12:54:29, on 14/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\system32\GSICON.EXE
C:\WINDOWS\system32\dslagent.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\btbb_wcm\McciTrayApp.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\Rundll32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\NCLAUNCH.EXe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Documents and Settings\All Users\Application Data\U3\U3Launcher\LaunchU3.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\BT Broadband Desktop Help\bin\mpbtn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Documents and Settings\Matthew\Desktop\dss.exe
C:\PROGRA~1\HIJACK~1\Matthew.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/cust ... _side.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/cust ... _side.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell.com/countries/uk/e ... efault.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: adzgalore - {206e7f4b-81ea-a88a-c2fb-2f4ef497cd90} - C:\WINDOWS\system32\nsv1F.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: mysidesearch browser optimizer - {864c3edf-b221-57b1-8c30-8f1e15483a32} - C:\WINDOWS\system32\{49156545-529e-f75d-d622-8d7892f645f4}.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O2 - BHO: cpmsky browser optimizer - {f5b98ea2-c201-c1eb-04cf-b3a20fb12d18} - C:\WINDOWS\system32\{f26663fd-53a5-fdf1-671b-0e345d0eb5e4}.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [RemHelp] remhelp.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [KAZAA] "C:\Program Files\Kazaa Lite\kpp.exe" "C:\Program Files\Kazaa Lite\kazaalite.kpp" /SYSTRAY
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [btbb_McciTrayApp] C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [{56b80d97-b229-c4a4-355c-fb24b16ac140}] C:\WINDOWS\System32\Rundll32.exe "C:\WINDOWS\system32\{f26663fd-53a5-fdf1-671b-0e345d0eb5e4}.dll" DllInit
O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: AOL 7.0 Tray Icon.lnk = C:\Program Files\AOL 7.0\aoltray.exe
O4 - Global Startup: BT Broadband Desktop Help.lnk = C:\Program Files\BT Broadband Desktop Help\bin\matcli.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: LaunchU3.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: winupdate.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} - http://install.wildtangent.com/ActiveLa ... uncher.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {71057C18-0507-4747-86BC-E11CE7512C5F} (mailhelper Class) - https://register.btinternet.com/templat ... rol013.cab
O16 - DPF: {8699D723-6DC6-47D3-B55C-489BA006B917} - http://dot-nicole.cc-635041.namezero.co ... nstall.cab
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} -
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\SuperCD\IntraLaunch.CAB
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bu ... eRdxIE.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.ne ... tector.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://gamingclub.microgaming.com/gami ... lashAX.cab
O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btinternet.com/templat ... rol024.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/download/kdx.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE


-- Files created between 2008-05-14 and 2008-06-14 -----------------------------

2008-06-08 09:00:30 0 d-------- C:\Program Files\InterActual
2008-06-05 07:29:46 0 dr-h----- C:\Documents and Settings\Millie\Application Data\yahoo!
2008-05-28 12:39:42 0 d-------- C:\Program Files\Adzgalore Games Collection
2008-05-28 12:39:37 53886 --a------ C:\WINDOWS\system32\adzgalore-remove.exe
2008-05-25 18:03:35 0 d-------- C:\Documents and Settings\Matthew\Application Data\AdobeAUM
2008-05-16 15:14:44 440320 --a------ C:\WINDOWS\system32\{49156545-529e-f75d-d622-8d7892f645f4}.dll
2008-05-14 10:12:12 432640 --a------ C:\WINDOWS\system32\nsv1F.dll


-- Find3M Report ---------------------------------------------------------------

2008-06-14 07:28:57 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-06-01 21:23:24 0 d-------- C:\Program Files\Symantec
2008-05-28 12:33:42 0 d-------- C:\Documents and Settings\Matthew\Application Data\LimeWire
2008-05-28 12:32:39 0 d-------- C:\Program Files\LimeWire
2008-05-11 21:27:23 0 d-------- C:\Documents and Settings\Matthew\Application Data\U3
2008-05-11 18:28:30 0 d-------- C:\Documents and Settings\Matthew\Application Data\Canon
2008-05-05 12:15:22 330752 --a------ C:\WINDOWS\system32\{f26663fd-53a5-fdf1-671b-0e345d0eb5e4}.dll
2008-05-03 08:03:52 201728 --a------ C:\WINDOWS\system32\im_screensaver.scr <Not Verified; ScreenTime Media; ScreenTime For Flash>
2008-05-01 21:14:14 0 d-------- C:\Program Files\ExamQuest
2008-04-27 15:43:24 0 d-------- C:\Documents and Settings\Matthew\Application Data\Real


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{206e7f4b-81ea-a88a-c2fb-2f4ef497cd90}]
14/05/2008 10:12 432640 --a------ C:\WINDOWS\system32\nsv1F.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{864c3edf-b221-57b1-8c30-8f1e15483a32}]
16/05/2008 15:14 440320 --a------ C:\WINDOWS\system32\{49156545-529e-f75d-d622-8d7892f645f4}.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{f5b98ea2-c201-c1eb-04cf-b3a20fb12d18}]
05/05/2008 12:15 330752 --a------ C:\WINDOWS\system32\{f26663fd-53a5-fdf1-671b-0e345d0eb5e4}.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [19/10/2005 08:59]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [19/10/2005 08:59]
"BCMSMMSG"="BCMSMMSG.exe" [29/08/2003 04:59 C:\WINDOWS\BCMSMMSG.exe]
"DVDSentry"="C:\WINDOWS\System32\DSentry.exe" [14/08/2002 18:22]
"AdaptecDirectCD"="C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" [09/08/2004 10:31]
"GSICONEXE"="GSICON.EXE" [12/12/2002 17:21 C:\WINDOWS\SYSTEM32\gsicon.exe]
"DSLAGENTEXE"="dslagent.exe" [12/12/2002 17:21 C:\WINDOWS\SYSTEM32\dslagent.exe]
"RemHelp"="remhelp.exe" [12/12/2002 17:21 C:\WINDOWS\SYSTEM32\remhelp.exe]
"REGSHAVE"="C:\Program Files\REGSHAVE\REGSHAVE.exe" [04/02/2002 22:32]
"KAZAA"="C:\Program Files\Kazaa Lite\kpp.exe" []
"WildTangent CDA"="C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll" []
"Omnipage"="C:\Program Files\ScanSoft\OmniPageSE\opware32.exe" [03/06/2002 11:38]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [07/06/2005 00:46]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [11/02/2008 17:22]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [12/03/2007 18:30]
"btbb_wcm_McciTrayApp"="C:\Program Files\btbb_wcm\McciTrayApp.exe" [07/12/2006 07:59]
"YBrowser"="C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe" [21/07/2006 16:19]
"btbb_McciTrayApp"="C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe" [22/08/2007 13:34]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [22/02/2008 05:25]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [11/01/2008 23:16]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [01/02/2008 00:13]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [19/02/2008 14:10]
"{56b80d97-b229-c4a4-355c-fb24b16ac140}"="C:\WINDOWS\system32\{f26663fd-53a5-fdf1-671b-0e345d0eb5e4}.dll" [05/05/2008 12:15]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NCLaunch"="C:\WINDOWS\NCLAUNCH.EXe" [02/12/2003 22:23]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [08/07/2007 12:54]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [04/08/2004 08:56]
"Yahoo! Pager"="C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe" [31/08/2005 17:11]
"@"="" []

[HKEY_USERS\.default\software\microsoft\windows\currentversion\runonce]
"RunNarrator"=Narrator.exe

C:\Documents and Settings\Matthew\Start Menu\Programs\Startup\
DESKTOP.INI [03/09/2002 09:00:00]
PowerReg Scheduler V3.exe [23/04/2003 14:01:33]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [23/04/2003 14:20:21]
AOL 7.0 Tray Icon.lnk - C:\Program Files\AOL 7.0\aoltray.exe [16/04/2003 03:14:03]
BT Broadband Desktop Help.lnk - C:\Program Files\BT Broadband Desktop Help\bin\matcli.exe [07/10/2007 10:04:21]
DESKTOP.INI [03/09/2002 09:00:00]
Exif Launcher.lnk - C:\Program Files\FinePixViewer\QuickDCF.exe [09/01/2002 03:53:14]
Image Transfer.lnk - C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe [22/02/2005 20:21:29]
LaunchU3.exe.lnk - C:\WINDOWS\Installer\{D8E363A7-88B7-446D-B2C0-E26CE4DC8E54}\_294823.exe [05/01/2007 11:30:43]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [18/02/1999 05:05:56]
winupdate.exe [16/11/2006 11:11:52]
WinZip Quick Pick.lnk - C:\Program Files\WinZip\WZQKPICK.EXE [09/06/2003 20:05:42]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
Usnsvc usnsvc


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{1e69c6a4-e1e5-11dc-8f25-00038a000015}]
AutoRun\command- E:\nudeiect.com
explore\Command- E:\nudeiect.com
open\Command- E:\nudeiect.com

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{3924f468-8b6b-11d9-8a36-009096300101}]
AutoRun\command- .\RECYCLER\INFO
explore\Command- .\RECYCLER\INFO
Open\command- .\RECYCLER\INFO




-- End of Deckard's System Scanner: finished at 2008-06-14 12:54:54 ------------
Matt
Active Member
 
Posts: 7
Joined: June 13th, 2008, 5:21 pm

Re: infected by popups - Help

Unread postby silver » June 15th, 2008, 12:10 am

Hi Matt,

I'd like to see the Extra report before proceeding, you should find the original extra.txt located in this folder or a subfolder under it named with the date and time of the scan:
C:\Deckard\System Scanner

If you can't find it for any reason, you can make another one as follows:
  • Make sure DSS.exe is on your Desktop
  • Press the Start->Run, copy/paste the following command into the box and press OK:
    "%userprofile%\desktop\dss.exe" /config
  • A configuration box will appear, make sure all the boxes under Main Log are un-checked and all the boxes in the Extra log section are checked then press Scan!

Also, for some reason the file upload wasn't successful, please try this:
Press Start->Run, copy/paste the following command (it's one long command) into the box and press OK:
cmd /c copy "C:\Documents and Settings\All Users\Start Menu\Programs\Startup\winupdate.exe" "%userprofile%\desktop\winupdate.vir"

Hopefully a file called winupdate.vir should appear on your Desktop, please upload it by opening the upload page as previously:
http://www.bleepingcomputer.com/submit- ... channel=32

Fill in the link to topic field with a link to this topic
Press the Browse button, browse to and select the winupdate.vir file on your Desktop. Then press Send File.

Once complete, please post the DSS Extra report, if you have any difficulties please let me know.
User avatar
silver
Regular Member
 
Posts: 9219
Joined: August 7th, 2006, 9:40 pm
Location: GMT+7

Re: infected by popups - Help

Unread postby Matt » June 15th, 2008, 2:05 pm

Hello Teach,

Thanks for your patience,I've uploaded the winupdate.vir file (I hope) and sent file. I found original extra.txt file where you said and will post below.
I have to work away until Friday 20th June so will be unable to continue with any more work till then, so would appreciate your continued patience until Friday

Have a good week

Matt

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) 4 CPU 2.60GHz
Percentage of Memory in Use: 70%
Physical Memory (total/avail): 766.48 MiB / 224.17 MiB
Pagefile Memory (total/avail): 1875.52 MiB / 1353.37 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1916.8 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 111.73 GiB total, 18.65 GiB free.
D: is CDROM (UDF)

\\.\PHYSICALDRIVE0 - IC35L120AVV207-0 - 111.76 GiB - 2 partitions
\PARTITION0 - Unknown - 31.35 MiB
\PARTITION1 (bootable) - Installable File System - 111.73 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

AntiVirusDisableNotify is set.
FirewallDisableNotify is set.
AntivirusOverride is set.

FW: Norton Internet Worm Protection v2006 (Symantec)
AV: Norton AntiVirus 2006 v2005 (Symantec Corporation)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.0"
"C:\\Program Files\\MSN Messenger\\msncall.exe"="C:\\Program Files\\MSN Messenger\\msncall.exe:*:Enabled:Windows Live Messenger 8.0 (Phone)"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Kazaa Lite\\KazaaLite.kpp"="C:\\Program Files\\Kazaa Lite\\KazaaLite.kpp:*:Disabled:Kazaa Lite"
"C:\\Program Files\\Real\\RealPlayer\\realplay.exe"="C:\\Program Files\\Real\\RealPlayer\\realplay.exe:*:Enabled:RealPlayer"
"C:\\Program Files\\Internet Explorer\\iexplore.exe"="C:\\Program Files\\Internet Explorer\\iexplore.exe:*:Enabled:Internet Explorer"
"C:\\Program Files\\Real\\RealPlayer\\trueplay.exe"="C:\\Program Files\\Real\\RealPlayer\\trueplay.exe:*:Enabled:RealPlayer"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.0"
"C:\\Program Files\\MSN Messenger\\msncall.exe"="C:\\Program Files\\MSN Messenger\\msncall.exe:*:Enabled:Windows Live Messenger 8.0 (Phone)"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Yahoo!\\Messenger\\ypager.exe"="C:\\Program Files\\Yahoo!\\Messenger\\ypager.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Disabled:Bonjour"
"C:\\Program Files\\eDonkey2000\\edonkey2000.exe"="C:\\Program Files\\eDonkey2000\\edonkey2000.exe:*:Disabled:edonkey2000"
"C:\\Program Files\\Palm\\HOTSYNC.EXE"="C:\\Program Files\\Palm\\HOTSYNC.EXE:*:Disabled:HotSync® Manager Application"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Matthew\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.6.0_03\lib\ext\QTJava.zip
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=HAL
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Matthew
LOGONSERVER=\\HAL
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\Program Files\Internet Explorer;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Sonic\MyDVD;C:\Program Files\Common Files\Adaptec Shared\System;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 7, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0207
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.6.0_03\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Matthew\LOCALS~1\Temp
TMP=C:\DOCUME~1\Matthew\LOCALS~1\Temp
USERDOMAIN=HAL
USERNAME=Matthew
USERPROFILE=C:\Documents and Settings\Matthew
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Matthew (admin)
Emma (admin)
Millie
Guest (guest)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\Motive\btbb\UninstallHelper.exe
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{55BC7EFA-D832-4EE3-9DEA-49B0C07539D9}\setup.exe" -l0x9 -L0x9anything
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DCDC8E79-4600-4C02-9824-CD3BB8971D4E}\Setup.exe" -l0x9 -L0x9anything
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Acoustica MP3 CD Burner --> C:\PROGRA~1\ACOUST~1\UNWISE.EXE C:\PROGRA~1\ACOUST~1\INSTALL.LOG
Adobe Acrobat 5.0 --> C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.isu" -c"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.dll"
Adobe Illustrator 10 --> "C:\Program Files\InstallShield Installation Information\{412033BC-44CF-48D9-B813-4B835101F4D3}\setup.exe"
Adobe Photoshop 7.0 --> C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Adobe\Photoshop 7.0\Uninst.isu" -c"C:\Program Files\Adobe\Photoshop 7.0\Uninst.dll"
Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Adobe SVG Viewer 3.0 --> C:\Program Files\Common Files\Adobe\SVG Viewer 3.0\Uninstall\Winstall.exe -u -fC:\Program Files\Common Files\Adobe\SVG Viewer 3.0\Uninstall\Install.log
Adobe® Photoshop® Album Starter Edition 3.0 --> MsiExec.exe /I{4BDFD2CE-6329-42E4-9801-9B3D1F10D79B}
Adzgalore Games Collection --> C:\Program Files\Adzgalore Games Collection\uninstall.exe
AOL UK --> C:\Program Files\Common Files\aolshare\Aolunins_uk.exe
Apple Mobile Device Support --> MsiExec.exe /I{44734179-8A79-4DEE-BB08-73037F065543}
Apple Software Update --> MsiExec.exe /I{B74F042E-E1B9-4A5B-8D46-387BB172F0A4}
ArcSoft PhotoBase 3 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C1D14C0D-FDAA-4DF2-8441-A902805CCE8C}\setup.exe" -l0x9 -uninst
ArcSoft PhotoStudio 5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{03F1CC67-5BD8-4C36-8394-76311B2AE69A}\setup.exe" -l0x9 -uninst
BCM V.92 56K Modem --> C:\WINDOWS\BCMSMU.exe quiet
Broadcom Advanced Control Suite --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{468190DA-FB4C-45BA-8E40-4B165FF1A939} /l1033
Browser Optimizer Adzgalore --> C:\WINDOWS\system32\adzgalore-remove.exe
BT Broadband Desktop Help --> C:\WINDOWS\Motive\btbb\MCCUninst.exe
BT Broadband Talk Softphone 2.0 --> "C:\Program Files\BT Broadband Talk Softphone\unins000.exe"
BT Home Hub --> C:\Program Files\BT Home Hub\Uninstall.exe
BT Voyager ADSL Modem --> "C:\Program Files\InstallShield Installation Information\{C7B39B40-52C3-11D4-AFCE-00E0B8138A4A}\setup.exe" -l0x9 REMOVE
BT Yahoo! Applications --> C:\PROGRA~1\Yahoo!\Common\uninstall.exe
Canon CanoScan Toolbox 4.1 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BCE46757-7674-4416-BEDB-68205A60409E}\setup.exe" -l0x9
CanoScan LiDE20,30 Manual --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B360A8E5-C171-4AAE-9777-65B3CDB0072C}\setup.exe" -l0x9
ccCommon --> MsiExec.exe /I{1248C09A-BD6B-47F5-BF3F-CD2B700D9FCB}
Classic PhoneTools --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E3436EE2-D5CB-4249-840B-3A0140CC34C3}\setup.exe" -l0x9 ControlPanel
CueClub_Setup_032403 --> "C:\program files\Cue Club\un-CueClub_Setup_032403.exe"
Dell Picture Studio - Dell Image Expert --> MsiExec.exe /I{151C555A-A9E7-4A2E-B6D7-165D04A3C956}
Dell Solution Center --> MsiExec.exe /X{11F1920A-56A2-4642-B6E0-3B31A12C9288}
Disney's Animated StoryBook 101 Dalmatians --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C37BDCED-D0AA-11D6-8940-0002A5E32BEF}\Setup.exe" Disney's Animated StoryBook 101 Dalmatians
Disney's Tigger Too --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Disney Interactive\Tigger Too\DeIsL1.isu" -c"C:\Program Files\Disney Interactive\Tigger Too\Uninst.dll
DVDFab (remove only) --> "C:\Program Files\DVDFab\uninstall.exe"
DVDSentry --> MsiExec.exe /I{98DF85D9-96C0-4F57-A92E-C3539477EF5E}
Easy CD Creator 5 Basic --> MsiExec.exe /I{609F7AC8-C510-11D4-A788-009027ABA5D0}
Enhancement Browser Tools Cpmsky --> C:\WINDOWS\system32\{f26663fd-53a5-fdf1-671b-0e345d0eb5e4}.dll-uninst.exe
ExamQuest OCR A Level PE --> C:\PROGRA~1\EXAMQU~1\UNWISE.EXE C:\PROGRA~1\EXAMQU~1\RA_PE.LOG
Fimbles Screen Saver --> C:\WINDOWS\NCUNINST.EXe RMSCR Fimbles
FinePixViewer Ver.3.1 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{24ED4D80-8294-11D5-96CD-0040266301AD} /l1033
FUJIFILM USB Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5490882C-6961-11D5-BAE5-00E0188E010B}\SETUP.EXE"
Fukk --> "C:\Documents and Settings\Matthew\Desktop\Fukk.exe" -remove
Google Earth --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3DE5E7D4-7B88-403C-A3FD-2017A8240C5B}\setup.exe" -l0x9 -removeonly
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar4.dll"
HB_Tease_SS_PC Screen Saver --> C:\WINDOWS\HB_Tease_SS_PC.scr /u
Hijackthis 1.99.1 --> "C:\Program Files\Hijackthis\unins000.exe"
HijackThis 1.99.1 --> C:\Program Files\Hijackthis\HijackThis.exe /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
im_screensaver --> C:\WINDOWS\system32\im_screensaver.scr /u
Image Transfer --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{564A8DD3-70BC-4018-A5C3-7CEB10BBB6E9}\Setup.exe" UNINSTALL
ImageMixer for Sony --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1B4AA674-F5CA-4BB5-831A-CD37B4021959}\setup.exe"
Intel(R) Extreme Graphics Driver --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2562
InterActual Player --> C:\Program Files\InterActual\InterActual Player\inuninst.exe
Internet Worm Protection --> MsiExec.exe /I{2908F0CB-C1D4-447F-97A2-CFC135C9F8D4}
iPod Agent --> MsiExec.exe /I{1C2AB421-7E66-4635-AEF5-C8E88158D639}
iPod for Windows 2006-01-10 --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{3D047C15-C859-45F7-81CE-F2681778069B} /l1033
iPod for Windows User Guide --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{B9987754-9A14-4B61-ABB3-73A79503238D} /l1033
iPod System Software Updater 2.1 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{B02B8E30-EB28-49B0-A60F-696268BAE033} /l1033
iPod Updater 2004-11-15 --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{06E73C0B-7DE7-4F41-860B-587033B75BD9} /l1033
iTunes --> MsiExec.exe /I{80FD852F-5AAC-4129-B931-06AAFFA43138}
Java DB 10.2.2.0 --> MsiExec.exe /X{0ECB59D5-A3FC-4D61-AD3B-6CE679B3F852}
Java(TM) 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
Java(TM) 6 Update 5 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
Java(TM) SE Development Kit 6 Update 3 --> MsiExec.exe /I{32A3A4F4-B792-11D6-A78A-00B0D0160030}
LimeWire 4.16.7 --> "C:\Program Files\LimeWire\uninstall.exe"
LiveReg (Symantec Corporation) --> C:\Program Files\Common Files\Symantec Shared\LiveReg\VcSetup.exe /REMOVE
LiveUpdate 3.0 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
LiveUpdate Notice (Symantec Corporation) --> MsiExec.exe /X{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}
Macromedia Shockwave Player --> C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~2\UNWISE.EXE C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~2\Install.log
Mario Forever v 2.16 ! --> C:\Buziol Games\Mario Forever\UnMario.exe
MGI PhotoSuite III (Remove Only) --> "C:\Program Files\MGI\MGI PhotoSuite III\System\MGIUninstall.exe" C:\WINDOWS\IsUninst.exe -f"C:\Program Files\MGI\MGI PhotoSuite III\Uninst.isu" -c"C:\Program Files\MGI\MGI PhotoSuite III\System\CustomUninstall.dll"
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Data Access Components KB870669 --> C:\WINDOWS\muninst.exe C:\WINDOWS\INF\KB870669.inf
Microsoft Office 2000 Disc 2 --> MsiExec.exe /I{00040409-78E1-11D2-B60F-006097C998E7}
Microsoft Office 2000 Premium --> MsiExec.exe /I{00000409-78E1-11D2-B60F-006097C998E7}
Microsoft Office Professional Edition 2003 --> MsiExec.exe /I{90110409-6000-11D3-8CFE-0150048383C9}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Works 7.0 --> MsiExec.exe /I{764D06D8-D8DE-411E-A1C8-D9E9380F8A84}
MicroStaff WINASPI --> C:\MWASPI\uninst.exe
Modem Helper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
MyDVD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5E835305-63BB-4E55-BBB7-EEBBE67774DB}\setup.exe" -l0x9 -L0x9 /SMAINT
MySidesearch Search Assistant Adzgalore --> C:\WINDOWS\system32\{49156545-529e-f75d-d622-8d7892f645f4}.dll-uninst.exe
NAVShortcut --> MsiExec.exe /I{F325CF11-27CE-4872-8022-6E9EB27DF24F}
Norton AntiVirus 2006 --> MsiExec.exe /X{C6F5B6CF-609C-428E-876F-CA83176C021B}
Norton AntiVirus 2006 (Symantec Corporation) --> "C:\Program Files\Common Files\Symantec Shared\SymSetup\{C6F5B6CF-609C-428E-876F-CA83176C021B}.exe" /X
Norton AntiVirus Help --> MsiExec.exe /I{34EEB1F5-E939-40A1-A6BA-957282A4B2C8}
Norton AntiVirus Parent MSI --> MsiExec.exe /I{E5EE9939-259F-4DE2-8023-5C49E16A4F43}
Norton AntiVirus SYMLT MSI --> MsiExec.exe /I{D1FF75E7-DD42-4CFD-B052-20B3FFF4EDB8}
Norton Protection Center --> MsiExec.exe /I{82A5BF38-8461-4A5C-B2C9-24F5256D92A6}
Norton WMI Update --> MsiExec.exe /X{F64306A5-4C32-41bb-B153-53986527FAB4}
OmniPage SE --> MsiExec.exe /I{6249C22D-E6A8-407B-BA8B-40298848ED94}
Paint Shop Pro 7 --> MsiExec.exe /I{D6DE02C7-1F47-11D4-9515-00105AE4B89A}
Palm Desktop --> MsiExec.exe /X{4D8314D2-11FE-4397-A7CC-7015CFF50BCE}
PowerDVD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
QuickTime --> MsiExec.exe /I{BFD96B89-B769-4CD6-B11E-E79FFD46F067}
RealArcade --> C:\Program Files\Real\RealArcade\Update\rnuninst.exe RealNetworks|RealArcade|1.2
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
robots_ss Screen Saver --> C:\WINDOWS\system32\robots_ss.scr /u
Roxio VideoWave Movie Creator --> MsiExec.exe /I{BB46245B-CECA-406F-8790-3ABA0D01012F}
Safari --> MsiExec.exe /I{0AFC9710-5DD6-4C6A-BA52-91AE992B2C9D}
Samsung PC Studio 2.1 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\8\INTEL3~1\IDriver.exe /M{D48C9BFC-FBCF-4F29-B97D-822ED6D497FE} /l1033
Secure Delivery --> RunDll32 advpack.dll,LaunchINFSection C:\WINDOWS\kdx\kdx.inf,DefaultUninstall,5
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Shockwave --> C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~1\Install.log
Sony USB Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5C29CB8B-AC1E-4114-8D68-9CD080140D4A}\Setup.exe" UNINSTALL
SPBBC --> MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
Spider-Man 3 Screensaver --> C:\WINDOWS\system32\Spider-Man 3 Screensaver.scr /u
Spybot - Search & Destroy 1.3 --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Symantec --> MsiExec.exe /I{228F6876-A313-40A3-91C0-C3CBE6997D09}
Symantec KB-DocID:2003093015493306 --> MsiExec.exe /I{08C5815C-2C6E-44f8-8748-0E61BC9AFB68}
Tiscali 10.0 --> MsiExec.exe /X{1EDBB5DD-3AB0-49D8-99CC-235A93865D03}
U3Launcher --> MsiExec.exe /I{D8E363A7-88B7-446D-B2C0-E26CE4DC8E54}
Uninstall DreamSuite Bonus --> C:\WINDOWS\unvise32.exe C:\Program Files\Adobe\Photoshop 7.0\Plug-Ins\DreamSuite Bonus\DreamSuite Bonus Uninstall.log
Viewpoint Media Player (Remove Only) --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe -u
Windows Live Messenger --> MsiExec.exe /I{FCE50DB8-C610-4C42-BE5C-193F46C6F812}
Windows Live Sign-in Assistant --> MsiExec.exe /I{22B3CC30-77B8-419C-AA4B-F571FDF5D66D}
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
WinZip --> "C:\Program Files\WinZip\WINZIP32.EXE" /uninstall


-- Application Event Log -------------------------------------------------------

No Errors/Warnings found.


-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type248303 / Error
Event Submitted/Written: 06/14/2008 07:44:58 AM
Event ID/Source: 10010 / DCOM
Event Description:
The server {F3A614DC-ABE0-11D2-A441-00C04F795683} did not register with DCOM within the required timeout.

Event Record #/Type248301 / Error
Event Submitted/Written: 06/14/2008 07:27:31 AM
Event ID/Source: 7034 / Service Control Manager
Event Description:
The Norton Protection Center Service service terminated unexpectedly. It has done this 1 time(s).

Event Record #/Type248298 / Error
Event Submitted/Written: 06/14/2008 07:27:26 AM
Event ID/Source: 7009 / Service Control Manager
Event Description:
Timeout (30000 milliseconds) waiting for the Norton Protection Center Service service to connect.

Event Record #/Type248297 / Error
Event Submitted/Written: 06/14/2008 07:27:26 AM
Event ID/Source: 10005 / DCOM
Event Description:
DCOM got error "%%1053" attempting to start the service NSCService with arguments ""
in order to run the server:
{09B7ADDC-8BF0-409B-8571-43E8EA2AAFA3}

Event Record #/Type248274 / Error
Event Submitted/Written: 06/14/2008 07:21:19 AM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The BT Voyager ADSL Modem Loader service failed to start due to the following error:
%%1058



-- End of Deckard's System Scanner: finished at 2008-06-14 12:50:57 ------------
Matt
Active Member
 
Posts: 7
Joined: June 13th, 2008, 5:21 pm

Re: infected by popups - Help

Unread postby silver » June 15th, 2008, 9:48 pm

Hi Matt,

No problem about the delay, please continue with these instructions when you are ready:

Please open Start->Control Panel->Add/Remove Programs, and remove the following:
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) SE Development Kit 6 Update 3
These are out of date and now a security risk, you can get the latest update (Java Runtime Environment (JRE) 6 Update 6) from here

You have Viewpoint Media Player installed on your system. This program is not malware but it is foistware in that it is usually installed without the user's knowledge or approval, and for this reason I recommend you remove it. If you actually use this program, I recommend you try using safe and free alternatives such as VLC Media Player.
Viewpoint Media Player can be removed via Add/Remove Programs

You have LimeWire, a P2P file sharing program installed on your computer. This program does not come bundled with malware as some similar programs do, but peer-to-peer file sharing networks are one of the biggest sources of malware we see. Anything downloaded from them cannot be trusted to be clean, because even if the file appears to be what it claims to be, it can have malware embedded in it.
I recommend you remove it, but of course the choice is yours.
I strongly recommend you remove Limewire via Add/Remove Programs.

------------------------------------------------------------------------

Please upload a file for scanning:
Open http://virusscan.jotti.org/
Copy/paste this file and path into the white box at the top:
C:\WINDOWS\HB_Tease_SS_PC.scr

Press Submit - this will submit the file for testing.
Please wait for all the scanners to finish then copy and paste the results in your next response.
Then, repeat for this file:
C:\WINDOWS\system32\robots_ss.scr


Note: If Jotti is busy, you can use VirusTotal instead.

------------------------------------------------------------------------

Now open HijackThis, select Open the Misc Tools section
Press the Open Uninstall Manager... button
Scroll down the list and find this entry:
Adzgalore Games Collection
Click it to highlight it, then press Delete this entry
Repeat for these entries:
Browser Optimizer Adzgalore
Enhancement Browser Tools Cpmsky
Fukk
MySidesearch Search Assistant Adzgalore

Then press Back, Scan and place a checkmark next to the following lines:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/cust ... _side.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/cust ... _side.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
O2 - BHO: adzgalore - {206e7f4b-81ea-a88a-c2fb-2f4ef497cd90} - C:\WINDOWS\system32\nsv1F.dll
O2 - BHO: mysidesearch browser optimizer - {864c3edf-b221-57b1-8c30-8f1e15483a32} - C:\WINDOWS\system32\{49156545-529e-f75d-d622-8d7892f645f4}.dll
O2 - BHO: cpmsky browser optimizer - {f5b98ea2-c201-c1eb-04cf-b3a20fb12d18} - C:\WINDOWS\system32\{f26663fd-53a5-fdf1-671b-0e345d0eb5e4}.dll
O4 - HKLM\..\Run: [KAZAA] "C:\Program Files\Kazaa Lite\kpp.exe" "C:\Program Files\Kazaa Lite\kazaalite.kpp" /SYSTRAY
O4 - HKLM\..\Run: [{56b80d97-b229-c4a4-355c-fb24b16ac140}] C:\WINDOWS\System32\Rundll32.exe "C:\WINDOWS\system32\{f26663fd-53a5-fdf1-671b-0e345d0eb5e4}.dll" DllInit
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: winupdate.exe
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} - http://install.wildtangent.com/ActiveLa ... uncher.cab
O16 - DPF: {8699D723-6DC6-47D3-B55C-489BA006B917} - http://dot-nicole.cc-635041.namezero.co ... nstall.cab
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} -
Then close all open windows apart from HijackThis, press Fix checked, OK the prompt and close HijackThis.

------------------------------------------------------------------------

Backup Your Registry:
  • Download ERUNT to your Desktop (right-click the link, select Save Target As..., select your Desktop and press Save)
  • Right-click erunt.zip, choose Extract All... and follow the prompts to unzip the program
  • Open the erunt folder on your Desktop and double-click ERUNT.exe to start the program
  • OK all the prompts to back up your registry to the default location.
Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe

------------------------------------------------------------------------

Please download OTMoveIt2 by OldTimer to your Desktop (right-click the link, select Save Target As..., select your Desktop and press Save)
  • Double-click OTMoveIt2.exe to start the program.
  • Copy the lines in the OTMoveIt file list below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
    OTMoveIt File List:
    Code: Select all
    C:\Program Files\Adzgalore Games Collection
    C:\WINDOWS\system32\adzgalore-remove.exe
    C:\WINDOWS\system32\{f26663fd-53a5-fdf1-671b-0e345d0eb5e4}.dll-uninst.exe
    C:\Documents and Settings\Matthew\Desktop\Fukk.exe
    C:\WINDOWS\system32\{49156545-529e-f75d-d622-8d7892f645f4}.dll-uninst.exe
    C:\WINDOWS\system32\nsv1F.dll
    C:\WINDOWS\system32\{49156545-529e-f75d-d622-8d7892f645f4}.dll
    C:\WINDOWS\system32\{f26663fd-53a5-fdf1-671b-0e345d0eb5e4}.dll
    C:\Program Files\Kazaa Lite
    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\winupdate.exe
    HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{1e69c6a4-e1e5-11dc-8f25-00038a000015}
  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the yellow bar) and choose Paste.
  • Then click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of it and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • If OTMoveIt asks to reboot your computer, allow it to do so. The report will appear in Notepad after the reboot.
  • Close OTMoveIt2
------------------------------------------------------------------------

Clean with MalwareBytes' Anti-Malware
  • Please download the Installer to your Desktop from here:
    http://www.besttechie.net/tools/mbam-setup.exe
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to both of these options:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform Quick Scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure everything is checked, and click Remove Selected.
  • When finished, a log will open in Notepad. Please save it to your Desktop, and post the contents in your reply.
  • The log can also be found here if you need it:
    • Start->All Programs->Malwarebytes' Anti-Malware->Logs
------------------------------------------------------------------------

Once complete, please post the Jotti results, the OTMoveIt report, the MalwareBytes Antimalware report and a new HijackThis log.
User avatar
silver
Regular Member
 
Posts: 9219
Joined: August 7th, 2006, 9:40 pm
Location: GMT+7

Re: infected by popups - Help

Unread postby Matt » June 21st, 2008, 1:35 pm

Hello again Teach,

I'm back for two days, thanks for your reply, I've followed your instructions and pasted the info and reports below

cheers

Matt

Malwarebytes' Anti-Malware 1.18
Database version: 875

18:25:15 21/06/2008
mbam-log-6-21-2008 (18-25-15).txt

Scan type: Quick Scan
Objects scanned: 72346
Time elapsed: 22 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\autorun.inf (Malware.Trace) -> Quarantined and deleted successfully.


C:\Program Files\Adzgalore Games Collection moved successfully.
C:\WINDOWS\system32\adzgalore-remove.exe moved successfully.
C:\WINDOWS\system32\{f26663fd-53a5-fdf1-671b-0e345d0eb5e4}.dll-uninst.exe moved successfully.
File/Folder C:\Documents and Settings\Matthew\Desktop\Fukk.exe not found.
C:\WINDOWS\system32\{49156545-529e-f75d-d622-8d7892f645f4}.dll-uninst.exe moved successfully.
C:\WINDOWS\system32\nsv1F.dll unregistered successfully.
C:\WINDOWS\system32\nsv1F.dll moved successfully.
File/Folder C:\WINDOWS\system32\{49156545-529e-f75d-d622-8d7892f645f4}.dll not found.
C:\WINDOWS\system32\{f26663fd-53a5-fdf1-671b-0e345d0eb5e4}.dll unregistered successfully.
C:\WINDOWS\system32\{f26663fd-53a5-fdf1-671b-0e345d0eb5e4}.dll moved successfully.
C:\Program Files\Kazaa Lite\db moved successfully.
C:\Program Files\Kazaa Lite moved successfully.
File/Folder C:\Documents and Settings\All Users\Start Menu\Programs\Startup\winupdate.exe not found.
< HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{1e69c6a4-e1e5-11dc-8f25-00038a000015} >
Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{1e69c6a4-e1e5-11dc-8f25-00038a000015}\\ deleted successfully.

OTMoveIt2 by OldTimer - Version 1.0.4.2 log created on 06212008_175541


File: robots_ss.scr
Status: OK
MD5: cb6129949770cc32bf695cfeecf8911d
Packers detected: ASPACK


Scanner results
Scan taken on 20 Jun 2008 21:06:05 (GMT)
A-Squared Found nothing
AntiVir Found nothing
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found nothing
ClamAV Found nothing
CPsecure Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
F-Secure Anti-Virus Found nothing
Fortinet Found nothing
Ikarus Found nothing
Kaspersky Anti-Virus Found nothing
NOD32 Found nothing
Norman Virus Control Found nothing
Panda Antivirus Found nothing
Sophos Antivirus Found nothing
VirusBuster Found nothing
VBA32 Found nothing


Service load: 0% 100%

File: HB_Tease_SS_PC.scr
Status: OK(Note: file has been scanned before. Therefore, this file's scan results will not be stored in the database)
MD5: de2aceace857c7efa10ebaccb1121fe1
Packers detected: ASPACK

Scanner results
Scan taken on 20 Jun 2008 21:11:04 (GMT)
A-Squared Found nothing
AntiVir Found nothing
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found nothing
ClamAV Found nothing
CPsecure Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
F-Secure Anti-Virus Found nothing
Fortinet Found nothing
Ikarus Found nothing
Kaspersky Anti-Virus Found nothing
NOD32 Found nothing
Norman Virus Control Found nothing
Panda Antivirus Found nothing
Sophos Antivirus Found nothing
VirusBuster Found nothing
VBA32 Found nothing

Logfile of HijackThis v1.99.1
Scan saved at 18:34:25, on 21/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\system32\GSICON.EXE
C:\WINDOWS\system32\dslagent.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\btbb_wcm\McciTrayApp.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\WINDOWS\NCLAUNCH.EXe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Documents and Settings\All Users\Application Data\U3\U3Launcher\LaunchU3.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\BT Broadband Desktop Help\bin\mpbtn.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell.com/countries/uk/e ... efault.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [RemHelp] remhelp.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [btbb_McciTrayApp] C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: AOL 7.0 Tray Icon.lnk = C:\Program Files\AOL 7.0\aoltray.exe
O4 - Global Startup: BT Broadband Desktop Help.lnk = C:\Program Files\BT Broadband Desktop Help\bin\matcli.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: LaunchU3.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {71057C18-0507-4747-86BC-E11CE7512C5F} (mailhelper Class) - https://register.btinternet.com/templat ... rol013.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\SuperCD\IntraLaunch.CAB
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bu ... eRdxIE.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.ne ... tector.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://gamingclub.microgaming.com/gami ... lashAX.cab
O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btinternet.com/templat ... rol024.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/download/kdx.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE
Matt
Active Member
 
Posts: 7
Joined: June 13th, 2008, 5:21 pm

Re: infected by popups - Help

Unread postby silver » June 21st, 2008, 10:41 pm

Hi Matt,

The reports look good, how is your machine running now?

Please do a further scan as follows:

Open the ESET Online Scanner in Internet Explorer
  • Tick the box next to YES, I accept the Terms of Use. and click Start
  • Allow the ActiveX control to be installed by Internet Explorer
  • Once the ActiveX has finished loading click Start to initialize and update the scanner
  • When the Computer scan screen appears, leave Remove found threats UN-checked, but check the box next to Scan unwanted applications. Then click Scan to begin the scan.
  • Once complete and the summary page appears, press Start->Run, copy/paste the following command into the box and press OK:
    notepad "C:\Program Files\EsetOnlineScanner\log.txt"
  • The log file should now appear in Notepad, copy and paste the contents in your next response.

Once complete, please post the Eset report along with a new HijackThis log and let me know how your computer is running now.
User avatar
silver
Regular Member
 
Posts: 9219
Joined: August 7th, 2006, 9:40 pm
Location: GMT+7

Re: infected by popups - Help

Unread postby Matt » June 22nd, 2008, 5:45 am

Teach,
Thanks for prompt response, my PC is now running much better.
Pop ups are NOT appearing, FANTASTIC!

I'm away until Friday again
Thanks for all the clear in structions

Matt

# version=4
# OnlineScanner.ocx=1.0.0.56
# OnlineScannerDLLA.dll=1, 0, 0, 51
# OnlineScannerDLLW.dll=1, 0, 0, 51
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3206 (20080621)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.064 (20070717)
# EOSSerial=15c41ccbea97a841bf2ff3138dc3c94f
# end=finished
# remove_checked=false
# unwanted_checked=true
# utc_time=2008-06-22 09:34:37
# local_time=2008-06-22 10:34:37 (+0000, GMT Daylight Time)
# country="United Kingdom"
# osver=5.1.2600 NT Service Pack 2
# scanned=447523
# found=12
# scan_time=7754
C:\Deckard\System Scanner\20080614125120\backup\DOCUME~1\Matthew\LOCALS~1\Temp\dia1A.exe a variant of Win32/Dialer.DialHub application 45061769EBA1057D33BF56CFD5F9FA46
C:\Deckard\System Scanner\20080614125120\backup\DOCUME~1\Matthew\LOCALS~1\Temp\dia1B.exe a variant of Win32/Dialer.DialHub application E6017C1E5A04F81F5445341572539DA1
C:\Deckard\System Scanner\20080614125120\backup\DOCUME~1\Matthew\LOCALS~1\Temp\dia1C.exe a variant of Win32/Dialer.DialHub application 934770AB6E5B87225F5AD8E9FD2D85C7
C:\Deckard\System Scanner\20080614125120\backup\DOCUME~1\Matthew\LOCALS~1\Temp\dia1D.exe a variant of Win32/Dialer.DialHub application BD392CEC8CB12EDDB4A13CD976F8111D
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\51\25d09bb3-1a9000a9 Java/TrojanDownloader.OpenStream.NAC trojan DBEE24E93B7EFBC279DAA14F64E9575E
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\57\538bb179-65b53fc8 Java/TrojanDownloader.OpenStream.NAB trojan CEC0DD504B18CCC2D97A22CECE9C96E7
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\57\538bb179-65b53fc8 »ZIP »OP.class Java/TrojanDownloader.OpenStream.NAB trojan 00000000000000000000000000000000
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\51\25d09bb3-10e7040a Java/TrojanDownloader.OpenStream.NAC trojan DBEE24E93B7EFBC279DAA14F64E9575E
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\57\538bb179-6cdf648c Java/TrojanDownloader.OpenStream.NAB trojan CEC0DD504B18CCC2D97A22CECE9C96E7
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\57\538bb179-6cdf648c »ZIP »OP.class Java/TrojanDownloader.OpenStream.NAB trojan 00000000000000000000000000000000
C:\Program Files\gsoft\dialers\amateur_gb\amateur_gb.exe probably a variant of Win32/TrojanDownloader.Dluca trojan D042289AF98FB8072E9179CB14C3F85C
C:\WINDOWS\SYSTEM32\Amateur_gb-uninstall.exe probably a variant of Win32/TrojanDownloader.Dluca trojan D042289AF98FB8072E9179CB14C3F85C



Logfile of HijackThis v1.99.1
Scan saved at 10:42:50, on 22/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\system32\GSICON.EXE
C:\WINDOWS\system32\dslagent.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\btbb_wcm\McciTrayApp.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\WINDOWS\NCLAUNCH.EXe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\BT Broadband Desktop Help\bin\mpbtn.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Documents and Settings\All Users\Application Data\U3\U3Launcher\LaunchU3.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell.com/countries/uk/e ... efault.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [RemHelp] remhelp.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [btbb_McciTrayApp] C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: AOL 7.0 Tray Icon.lnk = C:\Program Files\AOL 7.0\aoltray.exe
O4 - Global Startup: BT Broadband Desktop Help.lnk = C:\Program Files\BT Broadband Desktop Help\bin\matcli.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: LaunchU3.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/OnlineScanner.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {71057C18-0507-4747-86BC-E11CE7512C5F} (mailhelper Class) - https://register.btinternet.com/templat ... rol013.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\SuperCD\IntraLaunch.CAB
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bu ... eRdxIE.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.ne ... tector.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://gamingclub.microgaming.com/gami ... lashAX.cab
O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btinternet.com/templat ... rol024.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/download/kdx.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE
Matt
Active Member
 
Posts: 7
Joined: June 13th, 2008, 5:21 pm

Re: infected by popups - Help

Unread postby silver » June 22nd, 2008, 8:03 am

Hi Matt,

I'm glad to hear things are running better, just a little tidying up to do:

Clean with OTMoveIt again:
  • Double-click OTMoveIt2.exe to start the program.
  • Copy the lines in the OTMoveIt file list below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
    OTMoveIt File List:
    Code: Select all
    C:\Program Files\gsoft
    C:\WINDOWS\SYSTEM32\Amateur_gb-uninstall.exe
    C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0
    C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0
  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the yellow bar) and choose Paste.
  • Then click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of it and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • If OTMoveIt asks to reboot your computer, allow it to do so. The report will appear in Notepad after the reboot.
  • Close OTMoveIt2

Create a new, clean System Restore point which you can use in case of future system problems:
Press Start->All Programs->Accessories->System Tools->System Restore
Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close

Now remove old, infected System Restore points:
Next click Start->Run and type cleanmgr in the box and press OK
Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
Press OK and Yes to confirm

Once complete, please post the OTMoveIt report and a new HijackThis log.
User avatar
silver
Regular Member
 
Posts: 9219
Joined: August 7th, 2006, 9:40 pm
Location: GMT+7

Re: infected by popups - Help

Unread postby Matt » June 27th, 2008, 1:23 pm

Good evening Teacher,
Thanks for all your work so far, you're a diamond geezer!

find below move it report and hijackthis log

Matt

C:\Program Files\gsoft\dialers\amateur_gb moved successfully.
C:\Program Files\gsoft\dialers moved successfully.
C:\Program Files\gsoft moved successfully.
C:\WINDOWS\SYSTEM32\Amateur_gb-uninstall.exe moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\tmp moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\muffin moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\host moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\9 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\8 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\7 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\63 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\62 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\61 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\60 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\6 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\59 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\58 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\57 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\56 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\55 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\54 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\53 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\52 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\51 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\50 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\5 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\49 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\48 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\47 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\46 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\45 moved successfully.
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C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\39 moved successfully.
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C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\37 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\36 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\35 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\34 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\33 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\32 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\31 moved successfully.
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C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\3 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\29 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\28 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\27 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\26 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\25 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\24 moved successfully.
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C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\21 moved successfully.
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C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\2 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\19 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\18 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\17 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\16 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\15 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\14 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\13 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\12 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\11 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\10 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\1 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0\0 moved successfully.
C:\Documents and Settings\Emma\Application Data\Sun\Java\Deployment\cache\6.0 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\tmp moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\muffin moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\host moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\9 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\8 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\7 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\63 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\62 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\61 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\60 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\6 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\59 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\58 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\57 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\56 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\55 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\54 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\53 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\52 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\51 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\50 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\5 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\49 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\48 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\47 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\46 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\45 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\44 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\43 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\42 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\41 moved successfully.
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C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\28 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\27 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\26 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\25 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\24 moved successfully.
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C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\22 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\21 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\20 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\2 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\19 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\18 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\17 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\16 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\15 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\14 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\13 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\12 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\11 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\10 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\1 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\0 moved successfully.
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0 moved successfully.

OTMoveIt2 by OldTimer - Version 1.0.4.2 log created on 06272008_175340

Logfile of HijackThis v1.99.1
Scan saved at 18:15:55, on 27/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\system32\GSICON.EXE
C:\WINDOWS\system32\dslagent.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\btbb_wcm\McciTrayApp.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\WINDOWS\NCLAUNCH.EXe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Documents and Settings\All Users\Application Data\U3\U3Launcher\LaunchU3.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\BT Broadband Desktop Help\bin\mpbtn.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell.com/countries/uk/e ... efault.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [RemHelp] remhelp.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [btbb_McciTrayApp] C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil9e.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: AOL 7.0 Tray Icon.lnk = C:\Program Files\AOL 7.0\aoltray.exe
O4 - Global Startup: BT Broadband Desktop Help.lnk = C:\Program Files\BT Broadband Desktop Help\bin\matcli.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: LaunchU3.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/OnlineScanner.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {71057C18-0507-4747-86BC-E11CE7512C5F} (mailhelper Class) - https://register.btinternet.com/templat ... rol013.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\SuperCD\IntraLaunch.CAB
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bu ... eRdxIE.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.ne ... tector.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://gamingclub.microgaming.com/gami ... lashAX.cab
O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btinternet.com/templat ... rol024.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/download/kdx.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE
Matt
Active Member
 
Posts: 7
Joined: June 13th, 2008, 5:21 pm

Re: infected by popups - Help

Unread postby silver » June 27th, 2008, 9:50 pm

Hi Matt,

You're most welcome and the report looks good :)

Clean up with OTMoveIt2:
  • Double-click OTMoveIt2.exe to start the program.
  • Close all other programs apart from OTMoveIt2 as this step will require a reboot
  • On the OTMoveIt main screen, press the CleanUp! button
  • Say Yes to the prompt and then allow the program to reboot your computer.

------------------------------------------------------------------------

If that last step went well I think your machine is now clean of malware :) here are some tips to help you keep it that way:

You have a good antivirus program installed, however I recommend you install antispyware software with real-time capabilities - this means it protects you from system changes and spyware while you are working, not just removing malware after it has been installed. There are a range of paid-for and free packages available, a free one I can recommend is Windows Defender, available here:
http://www.microsoft.com/athome/securit ... fault.mspx

I recommend you install a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.
Also: subscribe to the mailing list to get update notifications.

Please take care when downloading programs. One of the easiest ways to be infected is to download freeware/shareware programs which come laden with malware - this includes allowing websites to install browser plug-ins or ActiveX controls. Before downloading, it is crucial to check whether the source is reputable.
One way to check is to use McAfee SiteAdvisor. Copy the domain name into the space provided and SiteAdvisor will give you a report on the website which can help you decide if it is safe. They also have a toolbar for IE and Firefox which adds this functionality to your browser.

Download and install the free version of WinPatrol. This program protects your computer in a variety of ways and will work well with your existing security software. Have a look at this tutorial to help you get started with the program.

Find out more about how to prevent infection in the future
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html

Please post back to let me know that you have read this, and if there are any further issues.
User avatar
silver
Regular Member
 
Posts: 9219
Joined: August 7th, 2006, 9:40 pm
Location: GMT+7

Re: infected by popups - Help

Unread postby Matt » June 28th, 2008, 3:20 pm

Hi there,
Have followed your last instruction and my machine is running fine. Thanks for the advice, which I aim to follow in the future, you've been an excellent teacher. RESPECT

Live long and prosper

Matt
Matt
Active Member
 
Posts: 7
Joined: June 13th, 2008, 5:21 pm

Re: infected by popups - Help

Unread postby silver » June 28th, 2008, 8:48 pm

You're most welcome and best of luck !


This topic is now closed
We are pleased to have been of assistance in getting you clean.

If you have been helped and wish to donate with the costs of this volunteer site, you can do so using this link
Donations For Malware Removal
User avatar
silver
Regular Member
 
Posts: 9219
Joined: August 7th, 2006, 9:40 pm
Location: GMT+7
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