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Re: Please help remove spyware

Unread postby cQuinc » June 25th, 2008, 7:12 pm

DllUnregisterServer procedure not found in C:\WINDOWS\System32\jmesiuppo.dll
C:\WINDOWS\System32\jmesiuppo.dll NOT unregistered.
C:\WINDOWS\System32\jmesiuppo.dll moved successfully.
C:\WINDOWS\web\related.htm moved successfully.

OTMoveIt2 by OldTimer - Version 1.0.4.2 log created on 06252008_100332

KASPERSKY ONLINE SCANNER 7 REPORT
Wednesday, June 25, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 1 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Wednesday, June 25, 2008 16:49:01
Records in database: 882642

Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area My Computer
A:\
C:\
D:\
E:\

Scan statistics
Files scanned 46270
Threat name 5
Infected objects 10
Suspicious objects 0
Duration of the scan 04:22:10

File name Threat name Threats count
C:\QooBox\Quarantine\C\WINDOWS\file.bat.vir Infected: Trojan-Proxy.Win32.Small.mp 1

C:\QooBox\Quarantine\C\WINDOWS\system32\000090.exe.vir Infected: Trojan-Downloader.Win32.PurityScan.gb 1

C:\QooBox\Quarantine\C\WINDOWS\system32\cyfkffdq.exe.vir Infected: Trojan.Win32.Monder.gen 1

C:\QooBox\Quarantine\C\WINDOWS\system32\dttqcldp.exe.vir Infected: Trojan.Win32.Monder.gen 1

C:\QooBox\Quarantine\C\WINDOWS\system32\jwodiouk.dll.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.ymm 1

C:\QooBox\Quarantine\C\WINDOWS\system32\jxxeflsn.exe.vir Infected: Trojan.Win32.Monder.gen 1

C:\QooBox\Quarantine\C\WINDOWS\system32\loeikrlf.exe.vir Infected: Trojan.Win32.Monder.gen 1

C:\QooBox\Quarantine\C\WINDOWS\system32\pkpvlrxu.exe.vir Infected: Trojan.Win32.Monder.gen 1

C:\QooBox\Quarantine\C\WINDOWS\system32\xvosxhpr.dll.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.ymm 1

C:\_OTMoveIt\MovedFiles\06252008_100332\WINDOWS\System32\jmesiuppo.dll Infected: Trojan-PSW.Win32.Delf.bjj 1

The selected area was scanned.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:08:35 PM, on 6/25/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\SiteAdvisor\6261\SAService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\System32\Rundll32.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\SiteAdvisor\6261\SiteAdv.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\Brother\Brmfcmon\BrMfimon.exe
C:\WINDOWS\System32\wuauclt.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\QC\Local Settings\Temp\jkos-QC\binaries\ScanningProcess.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\cQuinc.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O4 - HKLM\..\Run: [Speed racer] C:\Program Files\Creative\PlayCenter\CTSRReg.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6261\SiteAdv.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - Startup: Palm Registration.lnk = C:\Program Files\Palm\register.exe
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\Palm\Hotsync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-l ... cfscan.cab
O21 - SSODL: Ciweebx - {A606AC06-527C-5CD0-84DF-D740D741A74F} - C:\WINDOWS\System32\jmesiuppo.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6261\SAService.exe

--
End of file - 7221 bytes
cQuinc
Regular Member
 
Posts: 50
Joined: June 9th, 2008, 10:57 pm
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Re: Please help remove spyware

Unread postby dan12 » June 26th, 2008, 1:20 pm

Items scans picked up will be dealt with when we clean tools up I used.

Run HijackThis, select Do a system scan only and place checks against the following entries (if they are still present)

O21 - SSODL: Ciweebx - {A606AC06-527C-5CD0-84DF-D740D741A74F} - C:\WINDOWS\System32\jmesiuppo.dll (file missing)
WITH ALL OTHER WINDOWS CLOSED Click on Fix Checked and exit

Can you make sure you disable your antivirus and firewall and any antimalware programs you have running,it will help with the Instalation

Please download SP3 from here
It is critical you have the latest updates otherwise you will be vunrable to Infection.
If you are on a dial up connection, this can be ordered from Microsoft on a cd


Post a new HJT log when done.
Let me know how things are going?
User avatar
dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: Please help remove spyware

Unread postby cQuinc » June 26th, 2008, 7:09 pm

It seems like the computer is acting pretty good now. I have had no trouble following your instructions. I did notice that it appears that I only got sp2 on the Microsoft Download. Here is the latest Hijack this log.

I think I may have got through this without too much damage. A young girl I know just had her computer "taken over" by the bad guys. They got into her Hotmail account and passworded her out. Then they posted her private emails on her "Myspace" account. She is passworded out of that too! Glad I don't have her problems. The thing about her is she is not to a level to even follow HJ instructions. Probably less than 50% of the U.S. Population has a clue. I hope I can learn from this and maybe develop a skill to help myself and others.
Thanks for your time and help. I will wait for the next instructions. Guess I need to get sp3 going on.

If you have any explanations as to what I had and how I got it let me know... I find it so strange that the computer was so sick without McAfee and Adaware finding it.

Just to let you know. I have not been too "chatty" on this site because before now my browser was so slow I was afraid to loose the logs on the posts. Every thing seems pretty good. I have not surfed to know.

Quin



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:53:32 PM, on 6/26/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\SiteAdvisor\6261\SAService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\SiteAdvisor\6261\SiteAdv.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\Brother\Brmfcmon\BrMfimon.exe
C:\Program Files\Palm\Hotsync.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\cQuinc.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O4 - HKLM\..\Run: [Speed racer] C:\Program Files\Creative\PlayCenter\CTSRReg.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6261\SiteAdv.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - Startup: Palm Registration.lnk = C:\Program Files\Palm\register.exe
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\Palm\Hotsync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-l ... cfscan.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6261\SAService.exe

--
End of file - 7048 bytes
cQuinc
Regular Member
 
Posts: 50
Joined: June 9th, 2008, 10:57 pm

Re: Please help remove spyware

Unread postby dan12 » June 27th, 2008, 1:23 am

Hi, Quin, I will be looking over returned HJT log soon,sp2 is fine and went without a hitch, did you just set for automatic updates in control panel?

Make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.

You will now be presented with a screen similar to the one below:

Image

5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.

I will be addressing some of your points in my last post.

Thanks dan :)
User avatar
dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: Please help remove spyware

Unread postby cQuinc » June 28th, 2008, 9:14 pm

Automatic Updates is now turned on.

Here is the requested un-install log...

Acronis True Image
Ad-Aware
Adobe Flash Player ActiveX
Adobe Reader 8.1.2
Adobe Shockwave Player
Apple Software Update
Brother MFL-Pro Suite
CheckIt Diagnostics
Classic Chess
Compatibility Pack for the 2007 Office system
Corel Paint Shop Pro X
Creative Software AutoUpdate
Creative System Information
FileZilla (remove only)
Google Earth
HijackThis 2.0.2
IrfanView (remove only)
Java(TM) 6 Update 6
Macromedia Dreamweaver MX 2004
Macromedia Extension Manager
Macromedia Flash MX 2004
Malwarebytes' Anti-Malware
McAfee SecurityCenter
Microsoft Office Professional Edition 2003
Mozilla Firefox (2.0.0.14)
NVIDIA Drivers
Palm
PaperPort
PokerStars
QuickTime
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924496)
Sony Vegas Movie Studio 6.0
Sound Blaster Audigy
Sound Blaster Live! Value
Update for Windows XP (KB898461)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Service Pack 2
XLCalendar 1.5
cQuinc
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Re: Please help remove spyware

Unread postby dan12 » June 29th, 2008, 4:54 am

UNINSTALL COMBOFIX

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK.
  • Note the space between the X and the U, it needs to be there.
  • Image
You can also delete any logs we have produced, and empty your Recycle bin.


And just to make sure it doesn't run:

Close all windows and try typing this command directly in and see if ComboFix runs.

Remember to use the " marks and there is a space between exe" and /killall

Start > Run > type "%userprofile%\desktop\combofix.exe" /killall

If ComboFix runs, please post the log.



Double click on OTMoveIt2.

Click on CleanUp!.

You will receive a prompt that it has finished downloaded a list. Click OK.

After this, it will prompt you to restart your computer. Please restart your computer.

Let me know when carried out.
dan
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dan12
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Re: Please help remove spyware

Unread postby cQuinc » June 29th, 2008, 9:03 pm

Combofix sucessfully removed. It gave me a message it was out of date when I removed it. Tested it... it does not run.

Next step posted in a couple of minutes.

Quin
cQuinc
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Re: Please help remove spyware

Unread postby cQuinc » June 29th, 2008, 9:30 pm

OOPS! Apparently I deleted OTMoveIt2. My desktop was getting crowded with all the stuff we were working on so a couple of days ago I deleted everything I did not want. OTMoveIt2 must have gone with it. Should I download it again to follow your instruction?

Quin
cQuinc
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Re: Please help remove spyware

Unread postby dan12 » June 30th, 2008, 3:09 am

Just for peace of mind download again and run the Instruction I gave you for otmoveit2
let me know when done.
dan
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Re: Please help remove spyware

Unread postby cQuinc » June 30th, 2008, 8:54 pm

I downloaded otmoveit2. Did the clean up procedure. It downloaded a list as you said and I rebooted as expected. Seems to be successful... also looks like otmoveit2 removed itself when done!

Quin
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Re: Please help remove spyware

Unread postby dan12 » July 1st, 2008, 12:34 am

That's fine it's done it's job :)

These are optional, as you don't need these to start on start-up, when you require them you can start them manually.
Run HijackThis, select Do a system scan only and place checks against the following entries (if they are still present)

O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun

WITH ALL OTHER WINDOWS CLOSED Click on Fix Checked and exit

Well done for staying with me, hope things are better for you.

Congratulations you are clean! :)
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Create a new System Restore Point
This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • Select the More options tab
  • Choose the option to clean up system restore and OK it.
This will remove all restore points except the new one you just created.

Here are some free programs I recommend that could help you improve your computer's security.

Spybot Search and Destroy 1.5.2
Download it from here. Just choose a mirror and off you go.
Find here the tutorial on how to use Spybot properly here
Find here changes from older version 1.4 here

Install Spyware Guard
Download it from here
Find here the tutorial on how to use Spyware Guard here

Install SpyWare Blaster
Download it from here
Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

Install FireTrust SiteHound
You can find information and download it from here

Install MVPS Hosts File from here
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
Find Tutorial here : http://www.mvps.org/winhelp2002/hosts.htm

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com

Please check out Tony Klein's article "How did I get infected in the first place?"

Read some information here how to prevent Malware.

Stand Up and Be Counted!
Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints called Malware Complaints. Please register there first! Then follow the instructions.

>> Here << you can see how you can help us.

Happy safe surfing!

Dan
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dan12
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Re: Please help remove spyware

Unread postby cQuinc » July 1st, 2008, 10:27 pm

The computer seems to be very healthy. Thanks!

I decided to do some of the things you recommended.

I removed the "04" files except for true image monitor. I think that might be part of the program that lets you have access to backups in case of a failure. Not sure.

I created a new restore point and deleted the old ones as instructed. Checked it and it worked.

I downloaded Spybot 1.5.2 but it seemed to have trouble giving me the following messages:

    Spybot search and destroy has detected that you have the following products installed. This may cause incompatibilities; for more information click yes to visit our website, Ignore to now longer show this warining, or just cancel.
    Lavasoft AdAware


    If you remove advertisement Robots with this program you may not be allowed to continue using their host program. Spybot

I plan on installing MVPS Hosts. I read about it and like the idea of it.

I'm not sure if I want to continue adding more anti spyware programs as this first installation seemed to not go 100% correct.

I looked at the donation page and I feel it is the right thing to do.

One last question. In your opinion is there one best way for me (on my own) to determine if my computers are clean? I would like to check the others in the house.

Again, Thanks for your expert help

Quin
cQuinc
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Re: Please help remove spyware

Unread postby dan12 » July 2nd, 2008, 3:20 am

Thank you for your offer of a donation it's appreciated. :)
You don't need to have everything in the list as you don't want to get to bogged down.
Have you tried removing spybot and reinstalling?
Malwarebytes is a good program to hang onto, just update it on a regular basis before use.
dan
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Re: Please help remove spyware

Unread postby Elrond » July 6th, 2008, 2:07 am

This topic is now closed. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

Thank you for helping support this site:
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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