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Need some serious help! Have a virus!

Unread postby -DEMON- » June 3rd, 2008, 12:27 am

I first found out about this virus when antivir sent me a message about the virus. I deleted the file but ran a kaspersky scan just in case. It found 1 virus from a song i downloaded on frostwire. Here is the HJT log i ran afterwards.I am running vista by the way. Thank you.



Logfile of HijackThis v1.99.1
Scan saved at 12:23:39 AM, on 6/3/2008
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\McAfee\MSK\mskagent.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\SiteAdvisor\6261\SiteAdv.exe
C:\Program Files\D-Link\Wireless G WDA-1320\AirGCFG.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\ScanSoft\OmniPageSE4.0\OpWareSE4.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Users\J&Kim\Documents\superspyware\SUPERANTISPYWARE.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Mail\WinMail.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9e.exe
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\Windows\system32\Taskmgr.exe
C:\Documents\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html ... TP&M=T3612
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html ... TP&M=T3612
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html ... TP&M=T3612
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Road Runner High Speed Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\google\BAE.dll
O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe
O4 - HKLM\..\Run: [BigFix] c:\program files\Bigfix\bigfix.exe /atstartup
O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6261\SiteAdv.exe"
O4 - HKLM\..\Run: [D-Link Wireless G WDA-1320] C:\Program Files\D-Link\Wireless G WDA-1320\AirGCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Users\J&Kim\Documents\superspyware\SUPERANTISPYWARE.EXE
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe (file missing)
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O11 - Options group: [INTERNATIONAL] International*
O13 - Gopher Prefix:
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/downloads/tgctlcm.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Users\J&Kim\Documents\superspyware\SASWINLO.dll
O20 - Winlogon Notify: igfxcui - C:\Windows\SYSTEM32\igfxdev.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files\D-Link\Wireless G WDA-1320\JSWUtilVst\jswpsapi.exe
O23 - Service: Process Monitor (LVPrcSrv) - Unknown owner - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe (file missing)
O23 - Service: LVSrvLauncher - Unknown owner - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe (file missing)
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
-DEMON-
Regular Member
 
Posts: 71
Joined: June 23rd, 2007, 7:38 pm
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Re: Need some serious help! Have a virus!

Unread postby mjq424 » June 4th, 2008, 7:08 am

Hello, and welcome to Malware Removal Forums.
My name is Matt and I will be assisting you with your malware issues.
Please be patient as I need some time to review your HijackThis log and I will post back recommendations for repairs.
As I am still on training, everything that I post to you, must be checked by a Teacher. Thus, there may be a tiny bit of a delay between posts, but it shouldn't be too long.

  • Whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • Continue to respond to this thread until I give you the All Clean! If you have any questions or you're stuck in there please reply it to me. I will try my best to help you! Not having symptoms of malware doesn't mean that you are clean!
  • Please do not carry out tasks on your own before I reply as this will only complicate things and may mean that my instructions are useless or dangerous!
  • Please bookmark or favourite this page. In case you need it as reference or etc.
User avatar
mjq424
Regular Member
 
Posts: 1502
Joined: April 14th, 2007, 10:20 am
Location: UK

Re: Need some serious help! Have a virus!

Unread postby -DEMON- » June 4th, 2008, 6:47 pm

Thank you matt. I really appreciate your help. I will await your next reply.
-DEMON-
Regular Member
 
Posts: 71
Joined: June 23rd, 2007, 7:38 pm

Re: Need some serious help! Have a virus!

Unread postby mjq424 » June 5th, 2008, 5:15 am

Hi
You are running an older version of Hijack This. The newer version works better with Windows Vista.

Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
It is important that you uninstall any previous versions by using Programs and Features in your Control Panel before installing a newer version.
  • Right-click on the HJTsetup.exe icon on your desktop and select Run As Administrator (Windows Vista User Account Control should prompt you)
  • By default it will install to C:\Program Files\Hijack This\
  • Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
  • Click Save to save the log file and then the log will open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

Remove one of your Anti Virus programs.
You are operating your computer with multiple Anti Virus programs running in memory at once:
Antivir
McAfee


Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two or more anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

Please remove one of them

I see that Viewpoint is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player's components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto-updating for the Viewpoint Manager -- the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.
To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.

Viewpoint Manager is considered as foistware instead of malware since it is installed without user's approval but doesn't spy or do anything "bad". This may change, read Viewpoint to Plunge Into Adware.
I recommend that you remove the Viewpoint products; however, decide for yourself. To uninstall the the Viewpoint components (Viewpoint, Viewpoint Manager, Viewpoint Media Player):
  • Click Start, and then click Control Panel.
  • In Control Panel, double-click Programs and Features.
  • In Programs and Features, highlight Viewpoint Manager, click Remove.
  • Do the same for each Viewpoint component.

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location.
    The log can also be found here: C:\Documents and Settings\<User name>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Copy and Paste the log into your next reply

===============================
In your next reply can I please see the following:
  • New HijackThis log
  • mbam-log-date (time).txt
User avatar
mjq424
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Posts: 1502
Joined: April 14th, 2007, 10:20 am
Location: UK

Re: Need some serious help! Have a virus!

Unread postby -DEMON- » June 5th, 2008, 6:54 am

[b]Hello and thank you very much for the fast responses. This is my new hjt log, and the mbam.log.date. Also, i tried removing the view point, i removed one file but i dont seem to be able to get rid of the shortcut, could you please tell me if i got rid of it ok. And also how do i remove one of my anti-virus programs, or which one should i remove?






Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:51:18 AM, on 6/5/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\McAfee\MSK\mskagent.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\SiteAdvisor\6261\SiteAdv.exe
C:\Program Files\D-Link\Wireless G WDA-1320\AirGCFG.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\ScanSoft\OmniPageSE4.0\OpWareSE4.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Users\J&Kim\Documents\superspyware\SUPERANTISPYWARE.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Mail\WinMail.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9e.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html ... TP&M=T3612
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html ... TP&M=T3612
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html ... TP&M=T3612
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Road Runner High Speed Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\google\BAE.dll
O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe
O4 - HKLM\..\Run: [BigFix] c:\program files\Bigfix\bigfix.exe /atstartup
O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6261\SiteAdv.exe"
O4 - HKLM\..\Run: [D-Link Wireless G WDA-1320] C:\Program Files\D-Link\Wireless G WDA-1320\AirGCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Users\J&Kim\Documents\superspyware\SUPERANTISPYWARE.EXE
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/downloads/tgctlcm.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Users\J&Kim\Documents\superspyware\SASWINLO.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files\D-Link\Wireless G WDA-1320\JSWUtilVst\jswpsapi.exe
O23 - Service: Process Monitor (LVPrcSrv) - Unknown owner - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe (file missing)
O23 - Service: LVSrvLauncher - Unknown owner - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe (file missing)
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 9800 bytes








Malwarebytes' Anti-Malware 1.14
Database version: 826

6:53:02 AM 6/5/2008
mbam-log-6-5-2008 (06-53-02).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 149063
Time elapsed: 50 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{6c51f7e9-8542-4f25-a30f-2060157752e1} (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{9d573d0e-663c-435f-bf31-2c4497373c41} (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{b1e68d42-02c4-465b-8368-5ed9b732e22d} (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{90a52f08-64ac-4dc6-9d7d-4516670275d3} (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{90a52f08-64ac-4dc6-9d7d-4516670275d3} (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
-DEMON-
Regular Member
 
Posts: 71
Joined: June 23rd, 2007, 7:38 pm

Re: Need some serious help! Have a virus!

Unread postby mjq424 » June 5th, 2008, 6:07 pm

Hi
I see that you have the Ask Toolbar installed. While this program isn't malicious, it does have a dubious background, see >this article< for more information. I recommend that you uninstall it through Programs and Features.

Interesting that you can't remove some of Viewpoint. The following log will give me some more information:

Uninstall List
  • Open HijackThis.
  • Click on Open the Misc Tools section.
  • Look under System tools.
  • Click on the Open Uninstall Manager... button.
  • Click on the Save list... button.
  • It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  • Notepad will open. Please copy and paste the contents of this log in your next reply.
See this link for details:
http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg

Antivirus
With regards to your antivirus, the choice is really up to you. Both programs are perfectly adequate. However, Antivir is free, whereas you will have to maintain a paid-subscription with McAfee.
I suggest you keep the program you like best.

To uninstall either of them:
  • Log on to an administrator account
  • Shut down/disable the Antivirus program that is to be removed. This option will usually be found by right clicking the programs's icon in the System Tray (next to the clock)
  • Next, go to Start > All Programs and check for an entry for the antivirus program that is to be removed. If found, check the program's submenu for the option to "Uninstall" the product.
  • Select that option and allow it to remove the antivirus program, then restart your computer

If there is no "Uninstall" option, please do the following:
  • Click Start > Control Panel
  • Click Programs and Features
  • Select from the list the antivirus program you want to remove and click Remove
  • If you are not prompted to you should restart your computer
User avatar
mjq424
Regular Member
 
Posts: 1502
Joined: April 14th, 2007, 10:20 am
Location: UK

Re: Need some serious help! Have a virus!

Unread postby -DEMON- » June 5th, 2008, 6:41 pm

Again thank you very much for the quick responses. I removed mcafee, and also removed the ask toolbar.

This is what antivir continues to message me about a virus that is in my computer

Virus or unwanted program 'HTML/Crypted.Gen [virus]'
detected in file 'C:\Users\J&Kim\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\BSNIW20L\a@x10[2].htm.
Action performed: Move file to quarantine


This is the log you asked for.

Adobe Flash Player ActiveX
Adobe Reader 8.1.2
Adobe Shockwave Player
ANIWZCS2 Service
ArcSoft PhotoStudio 5.5
Avira AntiVir Personal – Free Antivirus
Canon MP Navigator 3.0
Canon MP160
Canon MP160 User Registration
Canon My Printer
Canon Utilities Easy-PhotoPrint
DivX Content Uploader
DivX Web Player
FrostWire 4.13.5
HijackThis 2.0.2
Intel(R) Graphics Media Accelerator Driver
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Kaspersky Online Scanner
Malwarebytes' Anti-Malware
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
Road Runner Install
ScanSoft OmniPage SE 4.0
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
SUPERAntiSpyware Free Edition
Wireless G WDA-1320
Yahoo! Browser Services

I will await your next reply.
-DEMON-
Regular Member
 
Posts: 71
Joined: June 23rd, 2007, 7:38 pm

Re: Need some serious help! Have a virus!

Unread postby -DEMON- » June 5th, 2008, 9:43 pm

I also wanted to ask, I know that my windows firewall is not as strong as it should be. Should i get another firewall like zone alarm and is it compatible with windows vista? Thank you.
-DEMON-
Regular Member
 
Posts: 71
Joined: June 23rd, 2007, 7:38 pm

Re: Need some serious help! Have a virus!

Unread postby mjq424 » June 6th, 2008, 4:59 pm

Hi

Do you have Windows Automatic Updates on?
To check this click Start > Control Panel > Windows Updates

P2P PROGRAMS

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Frostwire

I'd like you to read the Guidelines for P2P Programs where we explain why it's not a good idea to have them.

Also available here.

My recommendation is you go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red).

IF YOU CHOOSE TO KEEP THEM, DO NOT USE THEM UNTIL WE HAVE FINISHED RIDDING YOUR COMPUTER OF MALWARE!!!

On it's own, the Windows Vista firewall is perfectly adequate. It is better than the XP firewall. However, if you continue to use peer-2-peer (which I DO NOT recommend) you will NEVER be fully protected. I will suggest some good, FREE firewalls when you are clean, as installing a firewall when you may still have malware can result in system instability and crashes.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Java(TM) SE Runtime Environment 6u6.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Programs and Features programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.


DownLoad CCleaner

*NOTE* CCleaner deletes EVERYTHING out of temp/temporary folders. If you have anything in a temp folder,
back it up or move it to a permanent folder prior to running CCleaner!


Download CCleaner to clean temp files from your computer.

Double click on the file to start the installation of the program.
Select your language and click OK, then next.
Read the license agreement and click I Agree.
Click next to use the default install location. Click Install then finish to complete installation.
Double click the CCleaner shortcut on the desktop to start the program.
On the "Windows" tab, under "Internet Explorer," uncheck "Cookies" if you do not want them deleted.
(If deleted, you will likely need to reenter your passwords at all sites where a cookie is used to recognize you when you visit).
If you use either the Firefox or Mozilla browsers, the box to uncheck for "Cookies" is on the Applications tab, under Firefox/Mozilla.
Click on the "Options" icon at the left side of the window, then click on "Advanced."
deselect "Only delete files in Windows Temp folders older than 48 hours."
Caution: It is not recommended that you use the "Issues" feature unless you are very familiar with the registry as it has been known to find legitimate items.

  • Click the "Run Cleaner" button.
  • A pop up box will appear advising this process will permanently delete files from your system.
  • Click "OK"
  • CCleaner will scan and clean your system.
  • When cleaning is complete:
  • Click "Exit".
  • Repeat for all usernames.

===============================
Please post a new Hijack This log
User avatar
mjq424
Regular Member
 
Posts: 1502
Joined: April 14th, 2007, 10:20 am
Location: UK

Re: Need some serious help! Have a virus!

Unread postby -DEMON- » June 6th, 2008, 5:51 pm

I can not find the java run time you suggested- The J2SE Runtime Environment (JRE) allows end-users to run Java applications


This is the one i find-Java Runtime Environment (JRE) 6 Update 6
The Java SE Runtime Environment (JRE) allows end-users to run Java applications.
WHich one do i download?
-DEMON-
Regular Member
 
Posts: 71
Joined: June 23rd, 2007, 7:38 pm

Re: Need some serious help! Have a virus!

Unread postby mjq424 » June 6th, 2008, 5:59 pm

Hi
My apologies. Please click the option that looks like this:
Image
User avatar
mjq424
Regular Member
 
Posts: 1502
Joined: April 14th, 2007, 10:20 am
Location: UK

Re: Need some serious help! Have a virus!

Unread postby -DEMON- » June 6th, 2008, 7:08 pm

I have removed the updates of java run time, but i cant seem to be able to remove java runtime 6, it doesnt give me the option to uninstall. What should i do?
-DEMON-
Regular Member
 
Posts: 71
Joined: June 23rd, 2007, 7:38 pm

Re: Need some serious help! Have a virus!

Unread postby -DEMON- » June 6th, 2008, 7:11 pm

I am trying to install the new java runtime, but it continues to say reconnecting to server then eventually fails.
-DEMON-
Regular Member
 
Posts: 71
Joined: June 23rd, 2007, 7:38 pm

Re: Need some serious help! Have a virus!

Unread postby -DEMON- » June 6th, 2008, 10:36 pm

This is the hjt log you requested, i ran the cc cleaner, i updated my java, but like i said in my previous post, i erased all the java i could but one remained that i couldn't delete or uninstall.

Java(TM) SE RunTime Environment 6,

I installed Java 6Update6





Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:51:18 AM, on 6/5/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\McAfee\MSK\mskagent.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\SiteAdvisor\6261\SiteAdv.exe
C:\Program Files\D-Link\Wireless G WDA-1320\AirGCFG.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\ScanSoft\OmniPageSE4.0\OpWareSE4.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Users\J&Kim\Documents\superspyware\SUPERANTISPYWARE.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Mail\WinMail.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9e.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html ... TP&M=T3612
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html ... TP&M=T3612
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html ... TP&M=T3612
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Road Runner High Speed Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\google\BAE.dll
O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe
O4 - HKLM\..\Run: [BigFix] c:\program files\Bigfix\bigfix.exe /atstartup
O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6261\SiteAdv.exe"
O4 - HKLM\..\Run: [D-Link Wireless G WDA-1320] C:\Program Files\D-Link\Wireless G WDA-1320\AirGCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Users\J&Kim\Documents\superspyware\SUPERANTISPYWARE.EXE
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/downloads/tgctlcm.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Users\J&Kim\Documents\superspyware\SASWINLO.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files\D-Link\Wireless G WDA-1320\JSWUtilVst\jswpsapi.exe
O23 - Service: Process Monitor (LVPrcSrv) - Unknown owner - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe (file missing)
O23 - Service: LVSrvLauncher - Unknown owner - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe (file missing)
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 9800 bytes
-DEMON-
Regular Member
 
Posts: 71
Joined: June 23rd, 2007, 7:38 pm

Re: Need some serious help! Have a virus!

Unread postby mjq424 » June 7th, 2008, 5:31 pm

Hi
The HijackThis log you have posted is the same one as before, this can occasionally happen on Vista.
Please go to C:\Program Files\Trend Micro\HijackThis\ and delete any log files that may be present
Then right-click the HijackThis icon on your desktop and select Run as Administrator (please allow any UAC prompts)
From there please create a new HijackThis log to copy and paste into your next reply.

Do you have Windows Automatic Updates on?
To check this click Start > Control Panel > Windows Updates
Then select "Change settings" in the left hand panel
Make sure you have selected the following:
  • "Install updates automatically"
  • "Recommended updates"
  • "Use Microsoft Update" - this will allow you to also receive updates for other Microsoft products you may have installed, such as Word, Outlook, etc.

Can you please try uninstalling Java(TM) SE RunTime Environment 6 in Safe Mode?
Go into Safe Mode by restarting your computer, then continually tapping F8 until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.
Make sure you close ALL programs before trying to uninstall the old Java, using my previous instructions.
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mjq424
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Posts: 1502
Joined: April 14th, 2007, 10:20 am
Location: UK
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