Need help reading Hijackthis log

[chryssi2001]

Hello girlgeekmary,

Yes your reports do look a lot better.

You might need to re-install Quick time if it doesn't work after we finish cleaning your pc as it was badly infected with Vundo Infector.
I am removing also Trend Micro Internet Security 12 as the executable file is missing. You might want to re-install it too.
----------------------------------------------
FIX HIJACKTHIS ENTRIES

Open up Hijackthis.
Click on do a system scan only.
Place a checkmark next to these lines(if still present).

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask .exe" -atboottime
O24 - Desktop Component 0: Privacy Protection - (no file)

Then close all windows except Hijackthis and click Fix Checked
Close HijackThis.
----------------------------------------------
COMBOFIX-Script

• Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:
  
  

  Code: Select all

  Folder::
  C:\Program Files\Trend Micro
  
  Registry::
  [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
  "swg"=-
  "OE_OEM"=-
  
  

• Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.
  
  
  
• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
• Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
• ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
• When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
----------------------------------------------
Update Java Runtime

You are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version. For this reason, it's extremely important that you keep the program up to date, and also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment Version 6 Update 6.

• Go to http://java.sun.com/javase/downloads/index.jsp
  
• Go to Java Runtime Environment (JRE) 6 Update 6 and click on Download button.
• In Platform box choose Windows.
• Check the box to Accept License Agreement and click Continue.
• Click on Windows Offline Installation, click on the link under it which says "jre-6u6-windows-i586-p.exe" and save the downloaded file to your desktop.
• Go to Start => Control Panel => Add or Remove Programs
• Uninstall all old versions of Java (Java 3 Runtime Environment, JRE or JSE)
• Install the new version by running the newly-downloaded file with the java icon which will be at your desktop, and follow the on-screen instructions.
• Reboot your computer

----------------------------------------------
Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform full scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. Please save it to a convenient location.
• The log can also be found here:
  C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
• Post that log back here.

----------------------------------------------
Post back:
Combofix report.
Malwarebytes' Anti-Malware report.
A new HijackThis log.

[girlgeekmary]

Here are the three logs. See note at the end.

ComboFix 08-05-21.3 - john garcia 2008-05-25 8:56:55.7 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1596 [GMT -7:00]
Running from: C:\Documents and Settings\john garcia\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\john garcia\Desktop\CFScript.txt
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Program Files\Trend Micro
C:\Program Files\Trend Micro\Crusty.exe\backups\backup-20080524-155923-211
C:\Program Files\Trend Micro\Crusty.exe\backups\backup-20080524-155923-221
C:\Program Files\Trend Micro\Crusty.exe\backups\backup-20080524-155923-396
C:\Program Files\Trend Micro\Crusty.exe\backups\backup-20080524-155923-803
C:\Program Files\Trend Micro\Crusty.exe\backups\backup-20080524-155923-803.dll
C:\Program Files\Trend Micro\Crusty.exe\backups\backup-20080525-085253-179
C:\Program Files\Trend Micro\Crusty.exe\backups\backup-20080525-085253-511
C:\Program Files\Trend Micro\Crusty.exe\Crusty.exe.exe
C:\Program Files\Trend Micro\Crusty.exe\hijackthis.log
C:\Program Files\Trend Micro\Crusty.exe\hijackthislog.txt
C:\Program Files\Trend Micro\Crusty.exe\john garcia.exe

.
((((((((((((((((((((((((( Files Created from 2008-04-25 to 2008-05-25 )))))))))))))))))))))))))))))))
.

2008-05-23 10:24 . 2008-05-23 10:24 <DIR> d-------- C:\Deckard
2008-05-20 10:36 . 2008-05-20 10:36 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Grisoft
2008-05-18 10:43 . 2008-05-18 10:43 <DIR> d-------- C:\WINDOWS\system32\Dell
2008-05-17 19:59 . 2008-05-17 19:59 206 --a------ C:\WINDOWS\system32\MRT.INI
2008-05-17 16:42 . 2008-05-17 16:42 <DIR> d-------- C:\Documents and Settings\john garcia\Application Data\Malwarebytes
2008-05-17 16:42 . 2008-05-17 16:42 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-05-17 16:29 . 2007-09-06 00:22 289,144 --a------ C:\WINDOWS\system32\VCCLSID.exe
2008-05-17 16:29 . 2006-04-27 17:49 288,417 --a------ C:\WINDOWS\system32\SrchSTS.exe
2008-05-17 16:29 . 2008-05-15 23:22 86,528 --a------ C:\WINDOWS\system32\VACFix.exe
2008-05-17 16:29 . 2008-04-28 08:03 82,944 --a------ C:\WINDOWS\system32\IEDFix.exe
2008-05-17 16:29 . 2008-04-28 08:03 82,944 --a------ C:\WINDOWS\system32\404Fix.exe
2008-05-17 16:29 . 2003-06-05 21:13 53,248 --a------ C:\WINDOWS\system32\Process.exe
2008-05-17 16:29 . 2004-07-31 18:50 51,200 --a------ C:\WINDOWS\system32\dumphive.exe
2008-05-17 16:29 . 2007-10-04 00:36 25,600 --a------ C:\WINDOWS\system32\WS2Fix.exe
2008-05-17 14:09 . 2008-05-17 14:09 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-05-17 14:08 . 2008-05-22 12:23 <DIR> d-------- C:\Documents and Settings\john garcia\Application Data\SUPERAntiSpyware.com
2008-05-16 21:17 . 2008-05-17 01:19 <DIR> d-------- C:\Documents and Settings\john garcia\.housecall6.6
2008-05-16 21:12 . 2008-05-24 15:57 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Google Updater
2008-05-15 11:40 . 2008-05-15 11:40 <DIR> d-------- C:\Documents and Settings\john garcia\Application Data\TmpRecentIcons
2008-05-11 03:58 . 2008-05-11 03:58 <DIR> d-------- C:\Documents and Settings\john garcia\Application Data\Lexmark Productivity Studio
2008-05-10 16:22 . 2008-05-10 16:22 <DIR> d-------- C:\Documents and Settings\john garcia\Application Data\FaxCtr
2008-05-10 16:02 . 2008-05-10 16:04 <DIR> d-------- C:\Documents and Settings\All Users\Lx_cats
2008-05-10 16:00 . 2007-02-22 00:13 45,056 --a------ C:\WINDOWS\system32\LXF3PMON.DLL
2008-05-10 16:00 . 2007-02-22 00:12 32,768 --a------ C:\WINDOWS\system32\LXF3FXPU.DLL
2008-05-10 15:59 . 2008-05-10 16:00 <DIR> d-------- C:\Program Files\Lexmark Fax Solutions
2008-05-10 15:59 . 2008-05-10 15:59 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\FaxCtr
2008-05-10 15:59 . 2006-05-31 12:51 339,968 --a------ C:\WINDOWS\system32\IMGMAN32.DLL
2008-05-10 15:59 . 2006-05-31 12:51 98,345 --a------ C:\WINDOWS\system32\IMHOST32.DLL
2008-05-10 15:59 . 2006-05-31 12:51 98,304 --a------ C:\WINDOWS\system32\IM31XPNG.DEL
2008-05-10 15:59 . 2006-05-31 12:51 69,632 --a------ C:\WINDOWS\system32\IM31XTIF.DEL
2008-05-10 15:59 . 2006-05-31 12:51 49,152 --a------ C:\WINDOWS\system32\IM31IMG.DIL
2008-05-10 15:59 . 2006-11-07 08:02 36,864 --a------ C:\WINDOWS\system32\lxf3oem.dll
2008-05-10 15:59 . 2007-02-22 00:15 12,288 --a------ C:\WINDOWS\system32\LXF3PMRC.DLL
2008-05-10 15:56 . 2007-02-19 13:00 1,645,320 --a------ C:\WINDOWS\system32\gdiplus.dll
2008-05-10 15:48 . 2008-05-10 16:01 <DIR> d-------- C:\Program Files\Lexmark 3500-4500 Series
2008-05-10 15:48 . 2007-05-17 08:00 311,296 --a------ C:\WINDOWS\system32\lxdihcp.dll
2008-05-10 15:48 . 2007-05-17 07:59 294,912 --a------ C:\WINDOWS\system32\lxdiinst.dll
2008-05-10 15:48 . 2007-01-22 02:53 60 --ah----- C:\WINDOWS\system32\lxdirwrd.ini
2008-05-10 15:46 . 2008-05-10 15:46 <DIR> d-------- C:\logs
2008-05-10 15:46 . 2007-03-30 07:13 344,064 -ra------ C:\WINDOWS\system32\lxdicoin.dll
2008-05-10 15:46 . 2007-06-11 07:01 1,900 -ra------ C:\WINDOWS\system32\lxdi.loc
2008-05-06 16:18 . 2008-05-06 16:19 <DIR> d-------- C:\Program Files\505 Game Collection

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-05-24 23:06 --------- d-----w C:\Program Files\Google
2008-05-24 23:05 --------- d-----w C:\Program Files\Spybot - Search & Destroy
2008-05-24 23:05 --------- d-----w C:\Program Files\QuickTime
2008-05-24 23:05 --------- d-----w C:\Program Files\Microsoft IntelliType Pro
2008-05-24 23:05 --------- d-----w C:\Program Files\Microsoft IntelliPoint
2008-05-24 23:05 --------- d-----w C:\Program Files\DellSupport
2008-05-24 23:05 --------- d-----w C:\Program Files\Dell Photo AIO Printer 924
2008-05-22 19:23 --------- d-----w C:\Program Files\Common Files\Wise Installation Wizard
2008-05-20 05:01 --------- d-----w C:\Documents and Settings\john garcia\Application Data\AVG7
2008-05-20 00:12 --------- d-----w C:\Program Files\Dl_cats
2008-05-18 17:53 --------- d-----w C:\Documents and Settings\john garcia\Application Data\Yahoo!
2008-05-18 17:43 --------- d-----w C:\Program Files\Dell
2008-05-17 03:54 --------- d-----w C:\Program Files\Java
2008-05-10 22:58 --------- d-----w C:\Program Files\Abbyy FineReader 6.0 Sprint
2008-05-06 23:25 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-03-27 08:12 151,583 ----a-w C:\WINDOWS\system32\msjint40.dll
2008-03-27 08:12 151,583 ------w C:\WINDOWS\system32\dllcache\msjint40.dll
2008-03-19 09:47 1,845,248 ----a-w C:\WINDOWS\system32\win32k.sys
2008-03-19 09:47 1,845,248 ------w C:\WINDOWS\system32\dllcache\win32k.sys
2008-03-02 01:36 3,591,680 ------w C:\WINDOWS\system32\dllcache\mshtml.dll
2008-02-29 08:55 70,656 ------w C:\WINDOWS\system32\dllcache\ie4uinit.exe
2008-02-29 08:55 625,664 ----a-w C:\WINDOWS\system32\dllcache\iexplore.exe
2008-02-25 21:53 15,360 ----a-w C:\WINDOWS\system32\dllcache\ctfmon.exe
2008-02-25 21:53 15,360 ----a-w C:\WINDOWS\system32\ctfmon.exe
2006-09-24 16:52 774,144 ----a-w C:\Program Files\RngInterstitial.dll
2008-02-23 10:53 56 --sh--r C:\WINDOWS\system32\70EF0442AF.sys
2008-02-23 10:53 4,236 -csha-w C:\WINDOWS\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((( snapshot_2008-05-24_16.16.10.60 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-05-24 23:09:14 2,048 --s-a-w C:\WINDOWS\bootstat.dat
+ 2008-05-25 15:49:55 2,048 --s-a-w C:\WINDOWS\bootstat.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2008-02-25 14:53 15360]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2008-02-26 17:24 460784]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"YSearchProtection"="C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe" [2008-02-26 17:24 224248]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [2008-02-04 13:39 1404928]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2008-02-04 13:39 26112]
"MimBoot"="C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe" [2008-02-04 13:39 8192]
"lxdimon.exe"="C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe" [2007-07-16 09:54 434864]
"lxdiamon"="C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe" [2007-07-16 09:54 25264]
"itype"="C:\Program Files\Microsoft IntelliType Pro\itype.exe" [2008-02-04 13:40 576320]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2008-02-04 13:39 81920]
"ISUSPM Startup"="c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [2008-02-04 11:20 249856]
"IntelliPoint"="C:\Program Files\Microsoft IntelliPoint\ipoint.exe" [2008-02-04 13:40 600896]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2008-02-04 13:39 94208]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2008-02-04 13:39 114688]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2008-02-04 13:39 77824]
"FaxCenterServer"="C:\Program Files\\Lexmark Fax Solutions\fm3032.exe" [2007-07-16 09:54 311984]
"DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" [2008-02-04 13:39 86016]
"dlccmon.exe"="C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe" [2008-02-04 13:39 425984]
"DLCCCATS"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll" [2005-06-07 05:38 69632]
"Corel Photo Downloader"="C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe" [2008-02-04 13:40 106496]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2008-04-17 09:29 579584]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVG7\avgw.exe" [2008-02-27 18:07 219136]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2005-12-19 19:44:06 24576]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe"=
"C:\\WINDOWS\\system32\\lxdicoms.exe"=
"C:\\Program Files\\Lexmark 3500-4500 Series\\lxdiamon.exe"=
"C:\\Program Files\\Lexmark 3500-4500 Series\\App4R.exe"=
"C:\\Program Files\\Abbyy FineReader 6.0 Sprint\\Scan\\ScanMan6.exe"=
"C:\\Program Files\\Lexmark Fax Solutions\\FaxCtr.exe"=
"C:\\Program Files\\Lexmark 3500-4500 Series\\lxdimon.exe"=
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdipswx.exe"=
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxditime.exe"=
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdijswx.exe"=

R2 lxdi_device;lxdi_device;C:\WINDOWS\system32\lxdicoms.exe [2007-06-11 07:14]
R2 lxdiCATSCustConnectService;lxdiCATSCustConnectService;C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdiserv.exe [2007-06-11 07:14]

*Newly Created Service* - CATCHME
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-05-25 08:59:16
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-05-25 9:02:02
ComboFix-quarantined-files.txt 2008-05-25 16:01:26
ComboFix2.txt 2008-05-24 23:17:09
ComboFix3.txt 2008-05-22 20:17:51
ComboFix4.txt 2008-05-18 02:09:11

Pre-Run: 64,370,495,488 bytes free
Post-Run: 64,354,295,808 bytes free

179 --- E O F --- 2008-05-25 00:05:49

Malwarebytes' Anti-Malware 1.12
Database version: 785

Scan type: Full Scan (C:\|)
Objects scanned: 89351
Time elapsed: 17 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\QooBox\Quarantine\C\WINDOWS\system32\drivers\nsX73.sys.vir (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP915\A0093106.sys (Trojan.Agent) -> Quarantined and deleted successfully.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:11:56 AM, on 5/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxdiserv.exe
C:\WINDOWS\system32\lxdicoms.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe
C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\john garcia\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
O4 - HKLM\..\Run: [RealTray] "C:\Program Files\Real\RealPlayer\RealPlay.exe" SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [lxdimon.exe] "C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe"
O4 - HKLM\..\Run: [lxdiamon] "C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe"
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Dell\Media Experience\DMXLauncher.exe"
O4 - HKLM\..\Run: [dlccmon.exe] "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe"
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: lxdiCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdiserv.exe
O23 - Service: lxdi_device - - C:\WINDOWS\system32\lxdicoms.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O24 - Desktop Component 0: Privacy Protection - (no file)

--
End of file - 7612 bytes

The 024 Desktop Component keeps coming back. I'm positive I checked it both times.

When I tried to open the old HJT icon on my desktop it said:
C:\Qoobox\Quarantine\C\Program Files\Trend Micro\Crusty.exe. And it asked what program I wanted to open it with. So I downloaded a new HJT and ran the scan.

[chryssi2001]

Hello girlgeekmary,

When I tried to open the old HJT icon on my desktop it said:
C:\Qoobox\Quarantine\C\Program Files\Trend Micro\Crusty.exe. And it asked what program I wanted to open it with. So I downloaded a new HJT and ran the scan

That's ok, it's my fault actually, i apologise for that. I removed all Trend Micro Folder, i forgot your Hijackthis was in there.

The 024 Desktop Component keeps coming back. I'm positive I checked it both times.

We'll give it another try.
----------------------------------------------
FIX HIJACKTHIS ENTRIES

Open up Hijackthis.
Click on do a system scan only.
Place a checkmark next to these lines(if still present).

O24 - Desktop Component 0: Privacy Protection - (no file)


Then close all windows except Hijackthis and click Fix Checked
Close HijackThis.
----------------------------------------------
Go to start -> control panel -> Display properties -> Desktop -> Customize Desktop... -> Web tab, then uncheck and delete everything you find in there (except for "My current home page").
Also remove the checkmark from the the Lock Desktop Items box if it is checked.
Apply.
Apply and Exit Display properties.

Hopefully now 024 line will be removed.
----------------------------------------------
Using Windows Explore by right-clicking the Start button and left clicking Explore navigate to and find the following file:

C:\Program Files\Java\jre1.6.0_05

Right-Click and delete it.

The only file which should remain there now is jre1.6.0_06 which is the new update of Java.
----------------------------------------------
Run Kaspersky Online AV Scanner
Using Internet Explorer Go to http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html and click the Accept button at the end of the page.
Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

• Read the Requirements and limitations before you click Accept.
• Allow the ActiveX download if necessary.
• Once the database has downloaded, click Next.
• Click Scan Settings and change the "Scan using the following antivirus database" from standard to extended and then click OK.
• Click on "My Computer" and then put the kettle on!
• When the scan has completed, click Save Report As...
• Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
• Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.

Copy and paste the report into your next reply along with a fresh HJT log.
----------------------------------------------
Post back:
Kaspersky report.
A new HijackThis log.

[girlgeekmary]

Here they are:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:42:04 PM, on 5/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxdiserv.exe
C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe
C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\WINDOWS\system32\lxdicoms.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\john garcia\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
O4 - HKLM\..\Run: [RealTray] "C:\Program Files\Real\RealPlayer\RealPlay.exe" SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [lxdimon.exe] "C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe"
O4 - HKLM\..\Run: [lxdiamon] "C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe"
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Dell\Media Experience\DMXLauncher.exe"
O4 - HKLM\..\Run: [dlccmon.exe] "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe"
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: lxdiCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdiserv.exe
O23 - Service: lxdi_device - - C:\WINDOWS\system32\lxdicoms.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

--
End of file - 7649 bytes

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Sunday, May 25, 2008 2:41:24 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 25/05/2008
Kaspersky Anti-Virus database records: 800225
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 57486
Number of viruses found: 3
Number of infected objects: 14
Number of suspicious objects: 0
Duration of the scan process: 00:55:13

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\john garcia\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped
C:\Documents and Settings\john garcia\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt_GTActions.log Object is locked skipped
C:\Documents and Settings\john garcia\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\gdql_d_DSAgnt.log Object is locked skipped
C:\Documents and Settings\john garcia\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\glog.log Object is locked skipped
C:\Documents and Settings\john garcia\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\john garcia\Desktop\[4]-Submit_2008-05-24@16.05.zip/WinCtrl32.dl_ Infected: Trojan-Downloader.Win32.Mutant.yf skipped
C:\Documents and Settings\john garcia\Desktop\[4]-Submit_2008-05-24@16.05.zip/WinCtrl32.dll Infected: Trojan-Downloader.Win32.Mutant.yf skipped
C:\Documents and Settings\john garcia\Desktop\[4]-Submit_2008-05-24@16.05.zip ZIP: infected - 2 skipped
C:\Documents and Settings\john garcia\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\john garcia\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\john garcia\Local Settings\Application Data\Musicmatch\Jukebox\mmjbaltlog.txt Object is locked skipped
C:\Documents and Settings\john garcia\Local Settings\Application Data\Musicmatch\Jukebox\mmjblog.txt Object is locked skipped
C:\Documents and Settings\john garcia\Local Settings\Application Data\Musicmatch\MIM\Database\Default.ldb Object is locked skipped
C:\Documents and Settings\john garcia\Local Settings\Application Data\Musicmatch\MIM\Database\Default.mdb Object is locked skipped
C:\Documents and Settings\john garcia\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\john garcia\Local Settings\temp\JETD476.tmp Object is locked skipped
C:\Documents and Settings\john garcia\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\john garcia\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\john garcia\ntuser.dat Object is locked skipped
C:\Documents and Settings\john garcia\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\QooBox\Quarantine\C\WINDOWS\system32\drivers\sxD51.sys.vir Infected: Trojan-Dropper.Win32.Agent.ror skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP912\A0092990.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP916\A0093165.dll Infected: Trojan-Downloader.Win32.Mutant.yf skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP916\A0093170.sys Infected: Trojan-Dropper.Win32.Agent.ror skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP916\snapshot\MFEX-1.DAT Infected: Trojan-Downloader.Win32.Mutant.yf skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP917\A0093179.dll Infected: Trojan-Downloader.Win32.Mutant.yf skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP917\A0093184.sys Infected: Trojan-Dropper.Win32.Agent.ror skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP917\snapshot\MFEX-1.DAT Infected: Trojan-Downloader.Win32.Mutant.yf skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP918\A0093204.dll Infected: Trojan-Downloader.Win32.Mutant.yf skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP918\A0093205.sys Infected: Trojan-Dropper.Win32.Agent.ror skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP918\snapshot\MFEX-1.DAT Infected: Trojan-Downloader.Win32.Mutant.yf skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP926\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{9A9E26B5-AFAD-46E9-8B10-DB5EAD0A3E16}.bin Object is locked skipped
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Scan process completed.

[chryssi2001]

Hello girlgeekmary,

Remove this file from your desktop and empty Recycle-Bin.

C:\Documents and Settings\john garcia\Desktop\[4]-Submit_2008-05-24@16.05.zip
----------------------------------------------
I can't see any firewall in your HijackThis log, so i assume you use windows firewall.

FIREWALL
Without a firewall your computer is susceptible to being hacked and taken over. If you use the Windows Firewall you might think that's sufficient but it only controls one way of the traffic (inbound). Simply using a Firewall in its default configuration can lower your risk greatly. It's preferable to install one of the suggested firewalls.
Vista users, must check compatibility with Vista before installation.

FREE FIREWALLS

• Comodo
• Outpost
• Sunbelt Kerio

Tutorial about Firewalls can be found here
----------------------------------------------
Time for some housekeeping

• Click START then RUN
• Now type Combofix /u in the runbox and click OK
• 

The above procedure will:

• Delete the following:
  • ComboFix and its associated files and folders.
  • VundoFix backups, if present
  • The C:\Deckard folder, if present
  • The C:_OtMoveIt folder, if present
• Reset the clock settings.
• Hide file extensions, if required.
• Hide System/Hidden files, if required.
• Reset System Restore.

----------------------------------------------
Programs you've used and shouldn't be left on your pc.

vundofix, smitfraudfix, virtumundobegone, panda antiroot kit

This is to remove all other programs you might use to clean your pc before coming here. If any cleaning tool from the above is still left after you use OTMoveIt2, please remove it as most of them are updated often.

Let's clear out the programs we've been using to clean up your computer, they are not suitable for general malware removal and could cause damage if used inappropriately.

Please download OTMoveIt2 and save it to desktop.

• Double-click OTMoveIt2.exe.
• Click the CleanUp! button.
• Select Yes when the "Begin cleanup Process?" prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.

----------------------------------------------
Congratulations you are clean!

Here are some free programs I recommend that could help you improve your computer's security.
(Vista users must ensure that any programs are Vista compatible BEFORE installing)

Spybot Search and Destroy 1.5.2
Download it from here. Just choose a mirror and off you go.
Find here the tutorial on how to use Spybot properly here

Install SpyWare Blaster 4.0
Download it from here
Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

Install FireTrust SiteHound
You can find information and download it from here

Install MVPS Hosts File from here
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
Find Tutorial here : http://www.mvps.org/winhelp2002/hosts.htm

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com
Note: If you are running Windows XP SP2, you should upgrade to SP3.

Please check out Tony Klein's article "How did I get infected in the first place?"

Read some information here how to prevent Malware.

Happy safe surfing!

[girlgeekmary]

Thank you very much.

[chryssi2001]

You are welcome