Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Just Checking Comp Been kinda slow

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Just Checking Comp Been kinda slow

Unread postby gamerking#1 » May 16th, 2008, 11:36 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:28:01 PM, on 5/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\LTSMMSG.exe
C:\WINDOWS\System32\WScript.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Veoh Networks\Veoh\VeohClient.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
c:\progra~1\Support.com\client\bin\tgcmd.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AIM6\aim6.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Vgamecoder\Local Settings\Temporary Internet Files\Content.IE5\890HTKCX\CFP_Setup_3.0.22.349_XP_Vista_x32[1].exe
C:\Program Files\COMODO\Firewall\cfpconfg.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [CleanupProgram] C:\Sonysys\cleanup.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\Corel\WordPerfect Office 2002\Programs\QFSCHD100.EXE"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [MonAppli] C:\DOCUME~1\VGAMEC~1\LOCALS~1\Temp\IXP013.TMP\isys32.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\RunOnce: [getPlusUninstall_ocx] rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\inf\GETPLUSo.INF, DefaultUninstall
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Veoh] "C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" /VeohHide
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplanet.com/fpdlmgr/cabs/ ... .6.108.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 4911586539
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/DriverDow ... eqlab2.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3104460A-9F93-4150-87B0-A6806BA38C81}: NameServer = 10.0.0.1,10.0.0.3
O17 - HKLM\System\CS1\Services\Tcpip\..\{3104460A-9F93-4150-87B0-A6806BA38C81}: NameServer = 10.0.0.1,10.0.0.3
O17 - HKLM\System\CS2\Services\Tcpip\..\{3104460A-9F93-4150-87B0-A6806BA38C81}: NameServer = 10.0.0.1,10.0.0.3
O17 - HKLM\System\CS3\Services\Tcpip\..\{3104460A-9F93-4150-87B0-A6806BA38C81}: NameServer = 10.0.0.1,10.0.0.3
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL C:\WINDOWS\system32\guard32.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: Google Desktop Manager 5.5.709.30344 (GoogleDesktopManager-093007-112848) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 8193 bytes



i wanted to see how my computer is doing. it has been running a bit slow though. Could this be because i use tons of IE tabs and many different applications at the same time? I do have one more question though. I have a USB key 16mb and it doesnt work. It tells me to reformat it but then it says it cannot be reformated. Is there any way to fix it? Can you help me? If you cant can you tell me where to go that could help me?
gamerking#1
Regular Member
 
Posts: 96
Joined: April 16th, 2007, 4:14 pm
Advertisement
Register to Remove

Re: Just Checking Comp Been kinda slow

Unread postby Carolyn » May 22nd, 2008, 1:36 pm

Hello and Welcome to the forums!

My name is Carolyn and I'll be glad to help you with your computer problems. HijackThis logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that it happens.

Please reply to this thread, do not start another.
Please tell me about any problems that have occurred during the fix.
Please tell me of any other symptoms you may be having as these can help also.
Please try as much as possible not to run anything while executing a fix.

As I am still in training, everything that I post to you must be checked by one of the teachers. Thus, there may be a bit of a delay between posts, but it shouldn't be too long.

If you follow these instructions, everything should go smoothly.

we are currently looking at your log now and will be back as soon as possible with your instructions.
while you are waiting one other thing that can be of good use is an uninstall list so please do the following

Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in your next reply.
User avatar
Carolyn
MRU Emeritus
MRU Emeritus
 
Posts: 4701
Joined: April 18th, 2007, 9:36 am
Location: Maine

Re: Just Checking Comp Been kinda slow

Unread postby gamerking#1 » May 22nd, 2008, 5:08 pm

HI!

Please reply to this thread, do not start another.

Done
Please tell me about any problems that have occurred during the fix.

I will
Please tell me of any other symptoms you may be having as these can help also.

The only problem I'm having is lag and slowness really and its even laggy when there isnt anything open
Please try as much as possible not to run anything while executing a fix.

I'll try

Make an uninstall list using HijackThis

Done

Active@ KillDisk FREE Suite
Ad-Aware 2007
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Photoshop Elements
Adobe Reader 8.1.2
Adobe Shockwave Player 11
AIM 6
Amazing Photo Editor V7.1
Apple Software Update
Audacity 1.2.6
Avira AntiVir Personal – Free Antivirus
BitLord 1.1
Cheat Engine 5.4
COMODO Firewall Pro
Dev-C++ 4
Dev-C++ 5 beta 9 release (4.9.9.2)
DigitalPrint 1.1
DivX Content Uploader
DivX Web Player
DVDit! LE
DVgate
Experience VAIO
Game Maker 6.1A
GIMP 2.4.2
Google Desktop
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Updater
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
HP USB Disk Storage Format Tool
ImageStation
ImageStation Demo
Install Creator
Intel(R) Integrated Performance Primitives RTI 4.0
Java DB 10.3.1.4
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) SE Development Kit 6 Update 5
LimeWire PRO 4.16.0
Lucent Technologies Soft Modem AMR
Macromedia Flash Player 8 Plugin
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
MinGW 5.1.3
Motion JPEG Software Decoder
MovieShaker 3.3
Mozilla Firefox (2.0.0.12)
Music Visualizer Library
Norton PartitionMagic 8.0
NVIDIA Windows 2000/XP Display Drivers
OpenMG Secure Module 3.0.03
PicoPlayer
PicoPlayer Demo
PicoPlayerSplashScreen
Portable Media Center
PowerDVD
Presto! VideoWorks 6 (VCD Version)
Quicken 2002 New User Edition
QuickTime
RealPlayer Basic
RealProducer Basic 8.5
Screenblast ACID 2.0a
Screenblast Sound Forge 1.0b
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Simple DVD Maker 1.2 (with Dolby Digital)
SiS Audio Driver
SiS Compatible VGA V2.07f.01
Smart Capture
SonicStage 1.2.00
SonicStage CD-R Writing Module
Sony Certificate PCH
Sony DV Shared Library
Sony on Yahoo! Essentials
SUPER © Version 2008.bld.30 (Mar 22, 2008)
Support Actions Win2K,WinXP
System Requirements Lab
Total Video Converter 3.12 080325
Universal Extractor 1.5
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
VAIO Action Setup
VAIO Brezza Wallpaper
VAIO Clock Screen Saver
VAIO Grid Wallpaper
VAIO Help & Support
VAIO Registration
VAIO Serenus Wallpaper
VAIO Support
VAIO System Information
Ventrilo Client
VeohTV BETA
VERITAS RecordNow DX
Viewpoint Media Player
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Service Pack 2
WordPerfect Office 2002 OEM
gamerking#1
Regular Member
 
Posts: 96
Joined: April 16th, 2007, 4:14 pm

Re: Just Checking Comp Been kinda slow

Unread postby Carolyn » May 23rd, 2008, 11:21 am

Hello

I see that you are a "frequent flyer" here. :) While I am happy to help you, I feel that I should bring the following policy to your attention for future reference:

Use of P2P (Person to Person) file sharing programmes wrote:We have noticed an increasing number of people coming to us with infections contracted from the use of P2P programmes.

Because of this, we felt we needed to introduce a policy on the persistent use of P2P file sharing programmes.

* If your helper detects the presence of such programmes on your computer he/she will advise you to remove them. We reserve the right to withdraw our help should you not agree to their removal.
* If we clean your computer of infection, and you return to us a short time later with an infection contracted by the use of P2P programmes, we may also choose to withdraw our help.


The full text is available for you to read HERE


P2P Warning!

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

BitLord, LimeWire

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. You may continue to use P2P sharing at your own risk; however, please keep in mind that this practice may be the source of your current malware infestation

I'd like you to read the Guidelines for P2P Programs where we explain why it's not a good idea to have them.

References for the risk of these programs can be found in these links: http://www.microsoft.com/windows/ie/community/columns/protection.mspx
http://www.techweb.com/wire/160500554
http://www.internetworldstats.com/articles/art053.htm
See Clean/Infected P2P Programs here

I would recommend that you uninstall BitLord, LimeWire, however that choice is up to you. If you choose to remove these programs, you can do so via Control Panel >> Add or Remove Programs.

If you wish to keep it, please do not use it until your computer is cleaned.



I see that Viewpoint is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player’s components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto-updating for the Viewpoint Manager -- the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.
To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.

Viewpoint Manager is considered as foistware instead of malware since it is installed without user's approval but doesn't spy or do anything "bad". This may change, read Viewpoint to Plunge Into Adware.
I recommend that you remove the Viewpoint products; however, decide for yourself. To uninstall the the Viewpoint components (Viewpoint, Viewpoint Manager, Viewpoint Media Player):
  1. Click Start, point to Settings, and then click Control Panel.
  2. In Control Panel, double-click Add or Remove Programs.
  3. In Add or Remove Programs, highlight >>Viewpoint component<< , click Remove.
  4. Do the same for each Viewpoint component.



Please download Malwarebytes' Anti-Malware and save it to a convenient location.
  1. Double click on mbam-setup.exe to install it.
  2. Before clicking the Finish button, make sure that these 2 boxes are checked (ticked):
      Update Malwarebytes' Anti-Malware
      Launch Malwarebytes' Anti-Malware
  3. Malwarebytes' Anti-Malware will now check for updates. If your firewall prompts, please allow it. If you can't update it, select the Update tab. Under Update Mirror, select one of the websites and click on Check for Updates.
  4. Select the Scanner tab. Click on Perform full scan, then click on Scan.
  5. Leave the default options as it is and click on Start Scan.
  6. When done, you will be prompted. Click OK, then click on Show Results.
  7. Checked (ticked) all items and click on Remove Selected.
  8. After it has removed the items, Notepad will open. Please post this log in your next reply. You can also find the log in the Logs tab. The bottom most log is the latest.


Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
  1. Close all applications and windows.
  2. Double-click on dss.exe to run it, and follow the prompts.
  3. When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
  4. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt in your reply.


Please post the Malwarebytes' Anti-Malware log along with the contents of main.txt and extra.txt.
User avatar
Carolyn
MRU Emeritus
MRU Emeritus
 
Posts: 4701
Joined: April 18th, 2007, 9:36 am
Location: Maine

Re: Just Checking Comp Been kinda slow

Unread postby gamerking#1 » May 25th, 2008, 12:13 pm

I got rid of BitLord but is it ok if i keep limewire i only use it for music not programs besides I think the infections may be coming from websites I visit as I am always on new website and not just on websites I am sure are safe.

also for some reason I ran DSS twice and both times I didnt get extra.txt it wasnt minimized or anything it just wasnt there...

Malwarebytes' Anti-Malware 1.12
Database version: 784

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 109394
Time elapsed: 1 hour(s), 27 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\Microsoft\Installer\Features\9ee2330ae5f4470cac801baac83818c9 (Adware.Zango) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\RECYCLER\S-1-5-21-2161807218-481104832-97400744-1005\Dc117\System Scanner\backup\DOCUME~1\VGAMEC~1\LOCALS~1\Temp\~DF8BE6.tmp (Malware.trace) -> Quarantined and deleted successfully.
C:\RECYCLER\S-1-5-21-2161807218-481104832-97400744-1005\Dc117\System Scanner\backup\DOCUME~1\VGAMEC~1\LOCALS~1\Temp\~DFEAE.tmp (Malware.trace) -> Quarantined and deleted successfully.














Deckard's System Scanner v20071014.68
Run by Vgamecoder on 2008-05-25 12:07:03
Computer is in Normal Mode.
--------------------------------------------------------------------------------

Total Physical Memory: 480 MiB (512 MiB recommended).


-- HijackThis (run as Vgamecoder.exe) ------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:07:06 PM, on 5/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\LTSMMSG.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Vgamecoder\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\VGAMEC~1.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\DOCUME~1\VGAMEC~1\Desktop\ToolBar\FOLDER~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [CleanupProgram] C:\Sonysys\cleanup.exe
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\Corel\WordPerfect Office 2002\Programs\QFSCHD100.EXE"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [MonAppli] C:\DOCUME~1\VGAMEC~1\LOCALS~1\Temp\IXP013.TMP\isys32.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplanet.com/fpdlmgr/cabs/ ... .6.108.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 4911586539
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/DriverDow ... eqlab2.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3104460A-9F93-4150-87B0-A6806BA38C81}: NameServer = 10.0.0.1,10.0.0.3
O17 - HKLM\System\CS1\Services\Tcpip\..\{3104460A-9F93-4150-87B0-A6806BA38C81}: NameServer = 10.0.0.1,10.0.0.3
O17 - HKLM\System\CS2\Services\Tcpip\..\{3104460A-9F93-4150-87B0-A6806BA38C81}: NameServer = 10.0.0.1,10.0.0.3
O17 - HKLM\System\CS3\Services\Tcpip\..\{3104460A-9F93-4150-87B0-A6806BA38C81}: NameServer = 10.0.0.1,10.0.0.3
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL C:\WINDOWS\system32\guard32.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: Google Desktop Manager 5.5.709.30344 (GoogleDesktopManager-093007-112848) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

--
End of file - 7359 bytes

-- Files created between 2008-04-25 and 2008-05-25 -----------------------------

2008-05-24 17:14:03 0 d-------- C:\Documents and Settings\Vgamecoder\Application Data\Malwarebytes
2008-05-24 17:13:21 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-05-24 17:13:17 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-05-24 10:10:41 0 d-------- C:\Documents and Settings\Vgamecoder\.toybox
2008-05-21 17:53:37 0 d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-05-17 11:46:29 0 d-------- C:\Documents and Settings\Vgamecoder\Application Data\Ventrilo
2008-05-16 22:37:14 0 d-------- C:\Documents and Settings\Vgamecoder\Application Data\Comodo
2008-05-16 22:37:08 0 d-------- C:\Documents and Settings\All Users\Application Data\comodo
2008-05-16 22:37:03 0 d-------- C:\Program Files\COMODO
2008-05-16 22:16:23 0 d-------- C:\Documents and Settings\All Users\Application Data\TEMP
2008-05-16 22:08:16 0 d-------- C:\Program Files\LSoft Technologies
2008-05-16 21:22:29 0 d-------- C:\WINDOWS\system32\NtmsData
2008-05-14 20:03:32 70656 --a------ C:\WINDOWS\zlib1.dll
2008-05-14 20:03:26 19456 --a------ C:\WINDOWS\SDL_ttf.dll <Not Verified; ; Simple DirectMedia Layer>
2008-05-14 20:03:26 426496 --a------ C:\WINDOWS\libfreetype-6.dll


-- Find3M Report ---------------------------------------------------------------

2008-05-24 18:20:06 0 d-------- C:\Program Files\Install Creator
2008-05-24 18:13:25 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-05-24 18:11:52 0 d-------- C:\Program Files\BitLord
2008-05-24 17:32:54 0 d-------- C:\Program Files\Java
2008-05-24 16:44:35 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-05-22 22:41:16 0 d-------- C:\Program Files\Pivot
2008-05-22 22:14:39 0 d-------- C:\Program Files\Common Files\Adobe
2008-05-20 20:42:53 0 d-------- C:\Documents and Settings\Vgamecoder\Application Data\gtk-2.0
2008-05-17 23:02:21 0 d-------- C:\Documents and Settings\Vgamecoder\Application Data\LimeWire
2008-04-18 18:42:24 0 d-------- C:\Documents and Settings\Vgamecoder\Application Data\Adobe
2008-04-09 17:22:56 0 d-------- C:\Documents and Settings\Vgamecoder\Application Data\IGN_DLM
2008-04-06 11:00:21 0 d-------- C:\Program Files\Google
2008-03-27 16:55:54 0 d-------- C:\Documents and Settings\Vgamecoder\Application Data\Help
2008-03-15 09:59:13 335 --a------ C:\WINDOWS\mozregistry.dat
2008-03-15 09:56:31 1158 --a------ C:\WINDOWS\mozver.dat
2008-03-13 23:47:44 0 --a------ C:\WINDOWS\nsreg.dat
2008-02-27 23:07:48 225280 --a------ C:\WINDOWS\system32\SDL.dll <Not Verified; ; Simple DirectMedia Layer>


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LTSMMSG"="LTSMMSG.exe" [03/29/2002 07:07 PM C:\WINDOWS\LTSMMSG.exe]
"SiS Tray"="" []
"SiS KHooker"="C:\WINDOWS\System32\khooker.exe" []
"ZTgServerSwitch"="c:\program files\support.com\client\lserver\server.vbs" [04/26/2002 04:42 AM]
"NvCplDaemon"="NvQTwk" []
"CleanupProgram"="C:\Sonysys\cleanup.exe" []
"QuickFinder Scheduler"="C:\Program Files\Corel\WordPerfect Office 2002\Programs\QFSCHD100.EXE" [10/02/2001 02:36 AM]
"IMJPMIG8.1"="C:\WINDOWS\IME\imjp8_1\IMJPMIG.exe" [08/04/2004 01:31 AM]
"MSPY2002"="C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe" [08/04/2004 01:31 AM]
"PHIME2002ASync"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [08/04/2004 01:32 AM]
"PHIME2002A"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [08/04/2004 01:32 AM]
"MonAppli"="C:\DOCUME~1\VGAMEC~1\LOCALS~1\Temp\IXP013.TMP\isys32.exe" []
"avgnt"="C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" [04/14/2008 08:30 PM]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [03/21/2008 05:27 PM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [01/11/2008 10:16 PM]
"COMODO Firewall Pro"="C:\Program Files\COMODO\Firewall\cfp.exe" [05/16/2008 10:36 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 12:24 PM]
"Aim6"="" []
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [11/12/2007 09:12 PM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 03:56 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Google Updater.lnk - C:\Program Files\Google\Google Updater\GoogleUpdater.exe [11/12/2007 9:12:03 PM]
VAIO Action Setup (Server).lnk - C:\Program Files\Sony\VAIO Action Setup\VAServ.exe [4/25/2002 5:44:51 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL C:\WINDOWS\system32\guard32.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"




-- End of Deckard's System Scanner: finished at 2008-05-25 12:08:59 ------------
gamerking#1
Regular Member
 
Posts: 96
Joined: April 16th, 2007, 4:14 pm

Re: Just Checking Comp Been kinda slow

Unread postby Carolyn » May 27th, 2008, 7:18 am

Hello,

Your computer is a little low on memory. That could contribute to it being slow.
Total Physical Memory: 480 MiB (512 MiB recommended).


You should find the original extra.txt located in this folder or a subfolder under it named with the date and time of the scan:
C:\Deckard\System Scanner

If you can't find it for any reason, you can make another one as follows:
  • Make sure DSS.exe is on your Desktop
  • Press the Start->Run, copy/paste the following command into the box and press OK:
    "%userprofile%\desktop\dss.exe" /config
  • A configuration box will appear, click the Check All button, then un-check Main Log and press Scan!



Remove bad HijackThis entries
  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):


    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

    O4 - HKLM\..\Run: [MonAppli] C:\DOCUME~1\VGAMEC~1\LOCALS~1\Temp\IXP013.TMP\isys32.exe

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.



Download CCleaner from here and save it to your desktop.


Run CCleaner
CCleaner will remove everything from the temp/temporary folders but please note that it will not make back ups!
  • Before first use, select Options > Advanced and UNCHECK Only delete files in Windows Temp folder older than 48 hours
  • Then select the items you wish to clean up.
    • In the Windows Tab:
      • Clean all entries in the Internet Explorer section except Cookies
      • Clean all the entries in the Windows Explorer section
      • Clean all entries in the System section
      • Clean all entries in the Advanced section
      • Clean any others that you choose
    • In the Applications Tab:
      • Clean all except cookies in the Firefox/Mozilla section if you use it
      • Clean all in the Opera section if you use it
      • Clean Sun Java in the Internet Section
      • Clean any others that you choose
  • Click the Run Cleaner button.
  • A pop up box will appear advising this process will permanently delete files from your system.
  • Click OK and it will scan and clean your system.
  • Click exit when done.
  • If it asks you to reboot at the end, click NO
CCleaner should be run with the above settings for each User Account!


Run Kaspersky Online AV Scanner
Using Internet Explorer Go to http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html and click the Accept button at the end of the page.

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.
  • Read the Requirements and limitations before you click Accept.
  • Allow the ActiveX download if necessary.
  • Once the database has downloaded, click Next.
  • Click Scan Settings and change the "Scan using the following antivirus database" from standard to extended and then click OK.
  • Click on "My Computer" and then put the kettle on!
  • When the scan has completed, click Save Report As...
  • Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
  • Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.


Please post the following:
  • Extra.txt
  • The Kaspersky report
  • A fresh HijackThis log
  • A description of how your computer is behaving.
User avatar
Carolyn
MRU Emeritus
MRU Emeritus
 
Posts: 4701
Joined: April 18th, 2007, 9:36 am
Location: Maine

Re: Just Checking Comp Been kinda slow

Unread postby Carolyn » May 30th, 2008, 4:15 pm

It's been a few days. Are you still in need of assistance?
User avatar
Carolyn
MRU Emeritus
MRU Emeritus
 
Posts: 4701
Joined: April 18th, 2007, 9:36 am
Location: Maine

Re: Just Checking Comp Been kinda slow

Unread postby NonSuch » June 1st, 2008, 3:42 am

Due to lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
NonSuch
Administrator
Administrator
 
Posts: 27300
Joined: February 23rd, 2005, 7:08 am
Location: California
Advertisement
Register to Remove


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: mAL_rEm018 and 54 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware