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HijackTHis Log - Help

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HijackTHis Log - Help

Unread postby MMushr00m » May 13th, 2008, 12:51 am

Hello all

Can someone please help me with HijackThis log?
My laptop have been running slow recently and I am unable to update my spybot and adware.
Alot of processes are running and my CPU usage is way up even when the laptop is sitting idle.
Any help wopuld be appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:46:46 AM, on 13/05/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! ¤u¨ã¦C - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! ¤u¨ã¦C - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 2265992532
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe

--
End of file - 8348 bytes


Cheers
MMushy
MMushr00m
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Posts: 5
Joined: May 13th, 2008, 12:38 am
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Re: HijackTHis Log - Help

Unread postby SpotCheckBilly » May 19th, 2008, 6:48 pm

Hello MMushr00m,

Welcome to the MRU.

I'm SpotCheckBilly and I will be glad to help you if you are still needing assistance. If you're already receiving assistance elsewhere, please post back here to let me know so that we can lock the thread. Otherwise:

===Very Important===

The instructions in this thread have been specifically designed for THIS USER'S MACHINE ONLY . You should not use these instructions to clean your machine. Doing so could cause irreparable damage to your machine. If you need assistance, please start your own thread.
=================


Please do not run any scans/tools or other fixes unless I ask you to. This is very important for several reasons. Here are just two of them:
1. The tools that we use are very powerful and can cause >>irreparable damage<< to your computer if not used correctly.
2. Commercial scanners, for the most part can not completely remove some of the more "resistant" infections. This makes it much more difficult to get rid of completely.

If you are running P2P filesharing program(s).
  • Many of these programs come with unwanted components bundled with them.
  • To find out whether the one(s) you are using are considered safe, click here or here.
Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

My recommendation is you uninstall it.

If you decide to keep it, do not use it until your computer is cleaned.

If you are running any cracked/pirated software, uninstall it before proceeding. Many helpers -- myself included -- will not assist you if you are using such software.

Remember, we are in this process together. We must cooperate with each other or the fix will surely fail. If, at any time, there is something you don't understand or a scan that you cannot run -- Do not skip the step or scan.. Please take a moment to stop and ASK! Always remember -- there is no such thing as a stupid question.

That being said, let's get started. :)

Not much going on here that would indicate any malware presence. There are a couple of things that we can do which will possibly improve your system performance. If that doesn't work, we can did a little bit deeper into the workings of your machine.

First, let's take care of a couple of minor things with HijackThis. Please run hijack this and place a checkmark in the box next to the following (if present):

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

You have a lot of unnecessary programs starting with Windows. The following entries are either resource hogs, can be launched manually when needed, or both. "Fixing" them with HijackThis may improve overall system performance:
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\ or if they think about for \MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
\O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE


With all other windows closed, Click "Fix Checked".

Next, Lex make sure all your temp files are cleared out. This can be done easily and quickly by doing the following:

Download and scan with CCleaner
NOTE: Starting with v1.27.260, CCleaner installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation. IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbarfree Slim version instead of the Standard Build.

Before first use:
  • Select Options=>Advanced.
  • UNcheck Only delete files in Windows Temp folder older than 48 hours
Select the items you wish to clean up.
    A note regarding cookies: CCleaner allows you to keep the cookies from selected sites such as those which use cookies to save your login information.
  • From the main screen:Click Options=>Cookies.
  • Highlight the web sites you wish to keep.
  • Click the -> button.
Click the Cleaner button to return to the main screen.
  • In the Windows tab:
    • Select all items.
  • In the Applications tab:
    • Select all items. NOTE: UN-check Saved Form Information, where available. If you leave this box checked. You will lose all of your saved passwords.
Click the Run Cleaner button.
  • A pop up box will appear advising this process will permanently delete files from your system.
  • Click OK.
CCleaner will scan and clean your system..
  • When cleaning is complete:
  • Close the CCleaner window

Please post back and let me know if there has been any improvement. If not we will do some more digging. :wave:

SCB
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Re: HijackTHis Log - Help

Unread postby MMushr00m » May 19th, 2008, 10:23 pm

Thanks for your help :)
I really appreciate it.

I have followed your instructions and will let you know how the old laptop is running.
Will send you an update tommorrow.

Thanks again.

Cheers
MMushy.
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Re: HijackTHis Log - Help

Unread postby SpotCheckBilly » May 20th, 2008, 2:45 pm

You are very welcome. Were you able to update Spybot Search & Destroy and Ad-Aware? :wave:

SCB
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Re: HijackTHis Log - Help

Unread postby MMushr00m » May 21st, 2008, 12:59 am

Hi

I can update both spybot and adaware.

Spybot does not find anything. But having problems with adaware, it is constantly "locking" up. I have downloaded the newest versions of both.
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Re: HijackTHis Log - Help

Unread postby SpotCheckBilly » May 21st, 2008, 6:15 pm

Unfortunately, you're not alone in regards to the Ad-Aware 2007 problem. I beta tested this version with absolutely no trouble, then when the final release came out I had the same problem that you are. I tried all of the suggestions I received at the Lavasoft forums and still no luck. After having been a loyal user (of the freebie) scanner for several years, I finally ended up having to uninstall it. You might try the Lavasoft Support Forums to see if you can resolve your issue.

Otherwise I can suggest Malwarebytes Anti-Malware as an alternative.

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform Quick Scan (Full scan is optional. According to the program's creator Quick Scan will do just fine.).
  • Click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.

    If Malware is found...
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad.
  • Please save it to your desktop.
NOTE: Logs can be retrieved at a later date from the Malwarebytes' Anti-Malware main screen:
  • Launch Malwarebytes' Anti-Malware.
  • Click the Logs tab.
  • Double-click log-mm.dd.yyyy [xxxxxx].txt.

This is a very good scanner and for a one-time fee you can activate the real-time protection module as well.

Other than the problem with Ad-Aware 2007, how's your machine running? :wave:

SCB
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Re: HijackTHis Log - Help

Unread postby MMushr00m » May 21st, 2008, 11:02 pm

Thanks

Machine is running alot better, less CPU usage.
I have also been getting rid of programs that I dont ever use.

Downloading the anti-malware now.

Really appreciate all the help.

Cheers
MMushy
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Re: HijackTHis Log - Help

Unread postby MMushr00m » May 21st, 2008, 11:36 pm

No Malware found :cheers:

Thanks for all the help :compress:

Cheers
MMushy
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Re: HijackTHis Log - Help

Unread postby SpotCheckBilly » May 22nd, 2008, 2:50 pm

You're very welcome. Is system resources are at a premium on your machine, you should visit Black Viper's web site. You'll find tons of information there about (background) processes and services along with which ones you need and which ones you don't depending on how you use your computer. Please don't hesitate to post back if you have any more problems

Safe surfing. :wave:

SCB
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Re: HijackTHis Log - Help

Unread postby NonSuch » May 31st, 2008, 4:04 am

As this issue is resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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