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Help with WIMAD.AM virus please.

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Help with WIMAD.AM virus please.

Unread postby debjimm » May 12th, 2008, 8:45 pm

I have this virus that I can't seem to take off my system. It is located in at C/WINDOWS/System32 and currently labeled wvuKkcYR.dll I have tried unlocking the file and removing it but it keeps crashing my system and returns again when I start up the next time.

Here is my HiJackThis log, but I am not sure if I am supposed to put this in here: i am sorry if this is not the place for this; this is my first time on one of these.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:15:59 PM, on 5/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Documents and Settings\Dimension\svchost.exe
C:\Program Files\InterVideo\WinDVR3\WinRemote.exe
C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\SVRemote\TVCardRemote.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Intuit\QAgent\QAGENT.EXE
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Dell Wireless\PRISMCFG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoSTS08.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywaybiz
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/mywaybiz
O2 - BHO: (no name) - {61166EBE-A296-4894-AE84-D9C18AEDA553} - C:\WINDOWS\system32\wvUkKcYR.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini
O4 - HKLM\..\Run: [Host Process] C:\Documents and Settings\Dimension\svchost.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [WinRemote] "C:\Program Files\InterVideo\WinDVR3\WinRemote.exe"
O4 - HKLM\..\Run: [WinDVR SchSvr] "C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [SVRemote] c:\Program Files\SVRemote\TVCardRemote.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QAGENT] C:\Program Files\Intuit\QAgent\QAGENT.EXE
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [BM2b570022] Rundll32.exe "C:\WINDOWS\system32\puphjscj.dll",s
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKUS\S-1-5-18\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c (User 'Default user')
O4 - Startup: HotSync Manager.LNK = C:\Program Files\Palm\Hotsync.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\Palm\Hotsync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: officejet 6100.lnk = ?
O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Global Startup: Wireless USB 2.0 WLAN Card Utility.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.comcastsupport.com/sdcxuser/asp/tgctlsr.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {10E0E75E-6701-4134-9D95-C0942ED1F1C8} (Snapfish Outlook Import ActiveX Control) - http://www2.snapfish.com/SnapfishOutlookImport.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {6E704581-CCAE-46D2-9C64-20D724B3624E} (UnagiAx Class) - http://radaol-prod-web-rr.streamops.aol ... 0.84.2.cab
O16 - DPF: {76A2A0AB-38B7-46DB-8E47-F10CDE4D7920} - http://aerial.leepa.org/ecwplugins/NCS.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - http://floridakeysmedia.tv/axiscam/Code ... ontrol.ocx
O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.0 Control) - http://www.mainstreetval.com/ImageUploader3.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/S ... anager.ocx
O16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecure.com/easy_install ... stallX.CAB
O16 - DPF: {B91AEDBE-93DF-4017-8BB3-F1C300C0EC51} (InstallShield Setup Player 2K2) - http://www.zooware.com/InstallCenter/Do ... /setup.exe
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/ ... taller.exe
O16 - DPF: {D719E194-C1CF-4F9A-808B-B88EC6E055B9} (VersionInfo Class) - http://www.zooware.com/InstallCenter/do ... client.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/41/ins ... downde.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - https://www.assetlinklp.com/AssetLinkPortal/XUpload.ocx
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://www.driveragent.com/files/driveragent.cab
O20 - Winlogon Notify: wvUkKcYR - C:\WINDOWS\SYSTEM32\wvUkKcYR.dll
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe

End of file - 12897 bytes
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Re: Help with WIMAD.AM virus please.

Unread postby peku006 » May 13th, 2008, 1:30 pm

Welcome to the MWR forums. My name is peku006. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research. Please be patient and I'd be grateful if you would note the following:

1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic. Please stay at one forum for help.
3. Please continue reading posts until I give the All Clear. It is important to note this, as a clean looking HijackThis is not always a sign your system is clean.

Note: I am still in training here at Malware Removal, however I will be working under the direct supervision of one of our Malware Experts. Any recommendations will first be approved before being given to you. Because of this, there may be a short delay in getting our responses to you, however be assured that we will be working diligently on your problem.
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Re: Help with WIMAD.AM virus please.

Unread postby debjimm » May 14th, 2008, 12:50 am

Thank you for your introduction and for picking up this request for assistance. I will wait for you to review it and reply.
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Re: Help with WIMAD.AM virus please.

Unread postby peku006 » May 14th, 2008, 3:12 am

Hi debjimm

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible.
Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

1 - disable Windows defender

    Please disable Windows Defender Real Time Protection as it may interfere with the fix.
    To disable Windows Defender:
    • Open Windows Defender
    • Click Tools
    • Click General Settings
    • Scroll down to Real Time Protection Options
    • Uncheck Turn on Real Time Protection (recommended)
    • Close Windows Defender
    Don't forget to re-enable it, when your computer is clean..

2 - Download and Install SDFix
Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

3 - Boot into Safe Mode

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.

3 - Run SDFix
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).

4 - Scan With ComboFix

Please visit this webpage for download links, and instructions for running ComboFix -


Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says -

The Recovery Console was successfully installed.

Please continue as follows -

  • Close/Disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix.
  • Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

5 - Status Check
Please reply with

1. the SDFix Report.txt
2. the ComboFix log
3. a fresh HijackThis log

Thanks peku006
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Re: Help with WIMAD.AM virus please.

Unread postby Elrond » May 21st, 2008, 7:40 am

Due to lack of response this topic is now closed.

If you still need help open a new thread in the Malware Removal forum and wait for a new helper.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal

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