Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Attempting to fix suspected malware

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Attempting to fix suspected malware

Unread postby pudellvr » May 10th, 2008, 2:09 pm

I use this machine as a home theater video recorder. I began having problems with it repeatedly rebooting and losing files. I read somewhere that Driver Dectective might have been my problem. I have done a clean reinstall of XP on my F: drive. I try to keep most of my programs separate from it. This also may have infected my laptop through a removable hard drive. Here is my logfile...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:52:11 AM, on 5/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
F:\Program Files\D-Link\Wireless G WUA-1340\AirGCFG.exe
F:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
F:\Program Files\Internet Explorer\iexplore.exe
F:\Program Files\Spyware Doctor\pctsAuxs.exe
F:\Program Files\Spyware Doctor\pctsSvc.exe
F:\Program Files\Spyware Doctor\pctsTray.exe
F:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O4 - HKLM\..\Run: [D-Link Wireless G WUA-1340] F:\Program Files\D-Link\Wireless G WUA-1340\AirGCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] F:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] F:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [ISTray] "F:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_03\bin\npjpi150_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_03\bin\npjpi150_03.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - F:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - F:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 0383308125
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5.0/ ... s-i586.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - F:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - F:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - F:\WINDOWS\system32\ati2sgag.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - F:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - F:\Program Files\Spyware Doctor\pctsSvc.exe

End of file - 3811 bytes
Active Member
Posts: 2
Joined: May 10th, 2008, 1:58 pm
Register to Remove

Re: Attempting to fix suspected malware

Unread postby MWR 3 day Mod » May 15th, 2008, 5:28 pm

Hi, pudellvr

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
MWR 3 day Mod
MRU Undergrad
MRU Undergrad
Posts: 2534
Joined: April 4th, 2008, 8:40 am

Re: Attempting to fix suspected malware

Unread postby Carolyn » May 16th, 2008, 1:08 pm

Hello and Welcome to the forums!

My name is Carolyn and I'll be glad to help you with your computer problems. HijackThis logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that it happens.

Please reply to this thread, do not start another.
Please tell me about any problems that have occurred during the fix.
Please tell me of any other symptoms you may be having as these can help also.
Please try as much as possible not to run anything while executing a fix.

As I am still in training, everything that I post to you must be checked by one of the teachers. Thus, there may be a bit of a delay between posts, but it shouldn't be too long.

If you follow these instructions, everything should go smoothly.

Rename HijackThis.exe to RedHen by doing the following;

  • Navigate here using Windows Explorer (windows button + E) or My Computer -> Local Disk C: -> C:\Program Files\Trend Micro\HijackThis
  • Right-click on the HijackThis.exe
  • Choose from the pull-down menu; "Rename"
  • And now Rename HijackThis.exe to RedHen
  • When you've renamed HijackThis, open HijackThis again.
  • Take a fresh HijackThis log (click Do a system scan and save a log file)
  • Post the fresh HijackThis log here.

Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in your next reply.
User avatar
MRU Emeritus
MRU Emeritus
Posts: 4701
Joined: April 18th, 2007, 9:36 am
Location: Maine

Re: Attempting to fix suspected malware

Unread postby NonSuch » May 21st, 2008, 7:52 pm

Due to lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
Posts: 27257
Joined: February 23rd, 2005, 7:08 am
Location: California
Register to Remove

  • Similar Topics
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!

Who is online

Users browsing this forum: No registered users and 47 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware