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Shdoclc:dll dnserror htm.

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Shdoclc:dll dnserror htm.

Unread postby B CAMP » August 7th, 2005, 10:04 pm

I am having a problem with shdoclc:dll dnserror htm.,this only happens with internet explorer not with firefox.
I dont have trouble w/email or internet.When I try to click on some sites in my favorites and some links at web sites thats when I get the error,this only happens sometimes .At computer.net,msnbc news,fox news etc.I dont guess it really maters where?
I have ran and updated avg,free,microsoft antispyware,adaware se,spybot1.4 trendmicro houscall scan,bitdefender,trojun hunter.And have been to a lot of forums trying to find a solution but I cant find anything to work with ,someone suggested to run ipconfig/flush dns no help also I replaced my host file.
I have xp-2 with all updates If you need any other info just let me know.
I can use firefox to do what I do ,so I dont have to rush to get this fix its just annoying, This is my first log like this I hope it comes out ok Thanks
bcamp.

Logfile of HijackThis v1.99.1
Scan saved at 8:57:26 PM, on 8/7/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\stickies\stickies.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
C:\PROGRA~1\ISP50\bin\ppshared.exe
C:\Program Files\ISP50\Bin\Bartshel.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.earthlink.com/start
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - c:\program files\peoplepc\toolbar\PPCToolbar.dll
O3 - Toolbar: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - c:\program files\peoplepc\toolbar\PPCToolbar.dll
O4 - HKLM\..\Run: [WinPatrol] "C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [PPCRunonce] C:\WINDOWS\system32\PPCRunOnce.exe
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [HotkeyApp] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - Startup: Stickies.lnk = C:\Program Files\stickies\stickies.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://support.dell.com
O15 - Trusted Zone: http://groups.msn.com
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft.com/fwlink/?LinkId= ... lcid=0x409
O16 - DPF: {192F9A01-8030-48CE-9BC6-B03DE3E613C6} (PeoplePC Web Installer) - http://www.peoplepc.com/ppcos/isp60/dow ... pcwebi.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://69.44.122.156/scanner/axscanner.cab
O16 - DPF: {3AF4DACE-36ED-42EF-9DFC-ADC34DA30CFF} (PatchInstaller.Installer) - file://D:\content\include\XPPatchInstaller.CAB
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://www.msnusers.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 0171684126
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004 ... scan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/viru ... ebscan.cab
O16 - DPF: {82F2D6B2-6C58-4404-A930-9DB0FD90D4B1} (Driver_Detective_v43_Non_Member.DD_v43) - http://www.drivershq.com/cab/prod/Drive ... Member.CAB
O16 - DPF: {8B1BC605-C593-4865-8F5B-05517F0CD0BB} (MSSecurityAdvisorCD Class) - file://D:\Content\include\msSecUcd.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... Client.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
B CAMP
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Posts: 22
Joined: August 4th, 2005, 8:13 pm
Location: CLEARWATER,FL
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Unread postby wng_z3r0 » August 8th, 2005, 4:26 am

your HJT log looks good.

Please put in your XP installation disk
then go to start->run
type in:
sfc /scannow

and hit enter
A dialog box will come up. Wait for the scan to finish and tell me if this helps.

wng
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Unread postby B CAMP » August 8th, 2005, 10:31 am

first thanks for helping.
I tried to run sfc/scannow but when I put my xp-2 disc. in it said it cannot continue because computer has newer version of windows than my disc.
I fogot to tell you I did try to run sfc/scannow before I ran hjt but it kept telling me that I had wrong disc. but I just kept clicking on continue and it finally finished ,It found one file with bad signature file restored event #64020 file system32/oembios.bin. then next line in event viewer said it could not be restored error code is 0x80060100 file version of bad file0.0.0.1 this just kept going back and forth.
I have ran windows validation and it went fine with this disc I have that came from dell with this laptop
B CAMP
Regular Member
 
Posts: 22
Joined: August 4th, 2005, 8:13 pm
Location: CLEARWATER,FL

Unread postby wng_z3r0 » August 8th, 2005, 10:40 am

  1. Please download LSPFix from here.
  2. Run the LSPFix.exe that you have just finished downloading.
  3. click "Finish>>".


Then see if that helps. If it doesn't, try this:
downloadWinsockfix

Close every other program, then open winsockxpfix and click reg backup. Save the reg backup somewhere.

Once that is done, click the fix button of winsockxpfix


Tell me if this helps.
wng
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Unread postby B CAMP » August 8th, 2005, 12:27 pm

Well I think you fixed it ,the Winsock fix seens to have done it have rebooted twice and I can go to sites that had been a problem
thank you very much for a quick fix it is much appreciated b camp :D :D
B CAMP
Regular Member
 
Posts: 22
Joined: August 4th, 2005, 8:13 pm
Location: CLEARWATER,FL

Unread postby wng_z3r0 » August 8th, 2005, 12:31 pm

well, you didn't have any malware on your system, but I'd like to see you get hardened against intrusions anyways:


UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

If the service pack 2 download is too large, you can get a FREE copy on cd from microsoft here

Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
Change the allow paste operations via script to Disable
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

  • Download Adaware
    Adaware is a free program. It scans for known spyware on your computer. These scans should be run at least once every two weeks. For more information, see this tutorial
    The program is available for download here
  • Download Spybot
    Spybot is a scanner like adaware. It scans for spyware and other malicious programs. It is important to have both Adaware and Spybot on your computer because each program provides unique detection and pretection measures. Spybot has preventitive tools that stop programs from even installing on your computer.
    To see how to set this up as well as more spybot features, see here
    Spybot can be downloaded at this location
  • Download SpywareBlaster
    Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes "kill bits" in the registry, so that certain activex controls can't install.
    If you don't know what activex controls are, see here
    You can download SpywareBlaster here here
  • Download iespyad
    It puts many bad webpages on your restricted zones list. This means that you can still view the "bad" webpages, but the webpages cannot do certain things (such as use javascripts and cookies).
    If you need help understanding how it works, there is a tutorial here
    Download it here
  • hosts file:
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!
    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. Click the start button (at the lower left hand corner of your screen)
    2. Click run
    3. In the dialog box, type services.msc
    4. hit enter, then locate dns client
    5. Highlight it, then double-click it.
    6. On the dropdown box, change the setting from automatic to manual.
    7. Click ok

  • Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs:
    Computer Safety On line - List of free Anti virus programs
  • Update your Anti Virus Software - It is imperative that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out. See here to choose one
  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
    See here to choose one



Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Run the spybot and adaware regularly. (Once or twice a week minimum.)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.




Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
wng 8)

(Parts of all clean speech courtesy of Chris RLG)
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Unread postby Nick-YF19 » August 14th, 2005, 4:43 am

Glad we could be of assistance.

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