Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

analyze my hijack this log please

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

analyze my hijack this log please

Unread postby scottcho » April 20th, 2008, 1:26 am

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:09:56 AM, on 4/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\EzButton\CplBTQ00.EXE
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\Emuzed\CopyProtectionNotification\CopyProtectionNotifier.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\WINDOWS\System32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\WINDOWS\System32\ElkCtrl.exe
C:\Program Files\Adobe\Adobe Photoshop Lightroom 1.3\apdproxy.exe
C:\WINDOWS\ehome\ehmsas.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-6.0.1.33\QOELoader.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\ehome\ehSched.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\CA\CA Internet Security Suite\CA Website Inspector\WebsiteInspector\Toolbar\CAGlobal.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\Rundll32.exe
C:\Program Files\CA\CA Internet Security Suite\CA Website Inspector\WebsiteInspector\Light\CAGlobalLight.exe
C:\Documents and Settings\Toshiba User\Local Settings\Temporary Internet Files\Content.IE5\5K31BX8M\HiJackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.toshiba.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: Search Assistant MySidesearch - {6156A32A-C512-4e23-AA9A-2315F4265681} - C:\WINDOWS\system32\myss_sb.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: adzgalore - {994B5FB4-0103-44A6-B6B3-C73572B362BC} - C:\WINDOWS\system32\nsm11.dll (file missing)
O2 - BHO: cpmsky browser optimizer - {fad7f33e-37d2-19d5-ad52-1fac021c69d7} - C:\WINDOWS\system32\{f5d24249-641a-e04c-8987-24c7aeaaf544}.dll
O2 - BHO: CA Toolbar Helper - {FBF2401B-7447-4727-BE5D-C19B2075CA84} - C:\Program Files\CA\CA Internet Security Suite\CA Website Inspector\WebsiteInspector\Toolbar\CallingIDIE.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: CA Toolbar - {10134636-E7AF-4AC5-A1DC-C7C44BB97D81} - C:\Program Files\CA\CA Internet Security Suite\CA Website Inspector\WebsiteInspector\Toolbar\CallingIDIE.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [CplBTQ00] C:\Program Files\EzButton\CplBTQ00.EXE
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [CP] C:\Program Files\Emuzed\CopyProtectionNotification\CopyProtectionNotifier.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program Files\Logitech\Video\CameraAssistant.exe
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program Files\Logitech\Video\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\System32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Adobe Photoshop Lightroom 1.3\apdproxy.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [CaPPcl] C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAAntiSpyware.exe /scan /startup
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-6.0.1.33\QOELoader.exe"
O4 - HKLM\..\Run: [spa_start] C:\WINDOWS\System32\Rundll32.exe "C:\WINDOWS\system32\{f5d24249-641a-e04c-8987-24c7aeaaf544}.dll" DllInit
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Rip YouTube File - {38E51477-DDB4-4aed-9D61-D0C193E10749} - C:\Program Files\AllMusicConverter\YouTubeRipper.dll (file missing)
O9 - Extra 'Tools' menuitem: Rip YouTube file embedded in this page - {38E51477-DDB4-4aed-9D61-D0C193E10749} - C:\Program Files\AllMusicConverter\YouTubeRipper.dll (file missing)
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3E0D93BD-ABC6-4723-A70F-2A57D33C0186} (AlamyUploader Class) - http://www.alamy.com/uploader/alamy_uploader.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 1997261125
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InCD File System Service (InCDsrv) - Unknown owner - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: SoundMovieServer - SoundMovieServer - C:\WINDOWS\system32\snmvtsvc.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe

--
End of file - 12128 bytes
scottcho
Active Member
 
Posts: 9
Joined: April 20th, 2008, 1:17 am
Advertisement
Register to Remove

Re: analyze my hijack this log please

Unread postby ktreffin » April 20th, 2008, 3:57 pm

Hi scottcho, Welcome to the forums!Image

My name is Ken, on these forums I am known as ktreffin. I will be helping you with your current problem. Please note that I am still in training at Malware Removal University, however I will be working under the direct supervision of one of our Malware Experts. Any recommendations will first be approved before being given to you. Because of this, there may be a short delay in getting our responses to you, however be assured that we will be working diligently on your problem.

HiJackThis logs do take some time to review and research. I would appreciate it if while you are waiting, you could please do the following for me:

Please make an Uninstall List using HiJackThis.


To access the Uninstall Manager you would do the following:
    1. Start HijackThis
    2. Click on the Config button
    3. Click on the Misc Tools button
    4. Click on the Open Uninstall Manager button.
    5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in a reply.

As we work together to resolve your problem, please read these instructions carefully. You may wish to print them off or copy them to Notepad.

Lastly, please keep these points in mind:
  • If you have questions, please DON'T hesitate to ask!
  • The instructions I give are specific to your current problem and should not be used on other systems.
  • Please post your replies only to this topic, and please DO NOT start a new thread.
  • Since there may be multiple issues with your system, please continue to follow this thread until I have given you an "All Clean!"

I am reviewing your log now, and will be back with you shortly. Thank you for your patience.

Ken
User avatar
ktreffin
Retired Graduate
 
Posts: 1864
Joined: February 28th, 2007, 11:12 pm
Location: USA, Florida

Re: analyze my hijack this log please

Unread postby scottcho » April 20th, 2008, 4:08 pm

Adobe Acrobat 5.0
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe ExtendScript Toolkit 2
Adobe Flash Player ActiveX
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Photoshop CS3
Adobe Setup
Adobe Setup
Adobe Setup
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
Ahead InCD
Ahead InCD EasyWrite Reader
Ahead Nero Burning ROM
Ahead NeroMIX
Ahead NeroVision Express
AllMusicConverter 3.3.3
ALPS Touch Pad Driver
Apple Mobile Device Support
Apple Software Update
AT&T Connection Services Manager
Atheros Client Utility
Bonjour
Browser Optimizer Adzgalore
CA Anti-Spyware
CA Anti-Virus
CA Internet Security Suite
CA Pest Patrol Realtime Protection
CA Website Inspector
Copy Protection Notification Utility
Drag'n Drop CD+DVD
DVD-RAM Driver
Easy Button
Enhancement Browser Tools Cpmsky
FBrowsingAdvisor
GemMaster Mystic
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
InterVideo WinDVD 4
InterVideo WinDVD Creator 2
iTunes
Java 2 Runtime Environment, SE v1.4.2
Java(TM) 6 Update 4
Java(TM) 6 Update 5
Learn2 Player (Uninstall Only)
Lightroom
LiveReg (Symantec Corporation)
LiveUpdate 1.80 (Symantec Corporation)
Logitech Desktop Messenger
Logitech MouseWare 9.78
Logitech QuickCam Software
Logitech® Camera Driver
Magic ISO Maker v5.4 (build 0239)
Microsoft .NET Framework 1.0 Hotfix (KB930494)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Professional with FrontPage
Microsoft Works 7.0
MSXML 4.0 SP2 (KB936181)
MySidesearch Search Assistant Adzgalore
Notebook Maximizer
NVIDIA Windows 2000/XP Display Drivers
Otto
PDF Settings
PhotoReflect Publisher 2.0
PlayMP3z
Quicken 2003 New User Edition
QuickTime
RealPlayer Basic
Realtek AC'97 Audio
Realtek Fast Ethernet Adapter Driver
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
SMSC IrCC Driver V5.1.2462.0 (WinXP)
Software Suite
Sonic PrimeTime
Sonic Update Manager
SurfHere by Toshiba
TOSHIBA Access
TOSHIBA ConfigFree
TOSHIBA Console
TOSHIBA Hotkey Utility
TOSHIBA Power Management Utility
Toshiba Registration
TOSHIBA SD Memory Card Format
TOSHIBA Software Modem
TOSHIBA Software Upgrades
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
Toshiba Tbiosdrv Driver
TouchPad On/Off Utility
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB946627)
Viewpoint Media Player
WAV MP3 Converter 2.3 build 749
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Service Pack 2
Xvid 1.1.3 final uninstall
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Toolbar
scottcho
Active Member
 
Posts: 9
Joined: April 20th, 2008, 1:17 am

Re: analyze my hijack this log please

Unread postby ktreffin » April 21st, 2008, 7:08 pm

Hello scottcho,

It does appear that you are infected. Before we begin, I need to stress some important points to you.
  • Some of the instructions I will provide may get quite long. I highly recommend that you print a copy of them off or copy them into Notepad.
  • If at any time you have questions, please DON'T hesitate to ask!
  • Please keep in mind that the instructions I give are specific to your current problem and should not be used on other systems.
  • Also, please remember that there may be multiple issues with your system, please continue to follow this thread until I have given you an "All Clean!"

Ready? Lets go....

Step #1: Move HijackThis

You currently are running HijackThis from here:
C:\Documents and Settings\Toshiba User\Local Settings\Temporary Internet Files\Content.IE5\5K31BX8M\HiJackThis[1].exe

Please make a folder here:
c:\HJT
and place HijackThis in that folder.

DO NOT follow the steps below until you have moved HijackThis.

*==============================================*

Step #2: Upload malware for scanning
I'd like you to check a file/some files for malware.
C:\WINDOWS\system32\snmvtsvc.exe

  • Copy/Paste the first file on the list into the white Upload a file box.
  • Click Send/Submit, and the file will upload to VirusTotal/Jotti, where it will be scanned by several anti-virus programmes.
  • After a while, a window will open, with details of what the scans found.
  • Save the complete results in a Notepad/Word document on your desktop.
  • Repeat for all files on the list.

*==============================================*

Step #3 Remove programs using Add / Remove Programs

Please remove the following programs from your computer by completeing the following steps:
  • Please click Start > Control Panel > Add / Remove Programs
  • Please remove the following programs:
      Browser Optimizer Adzgalore
      FBrowsingAdvisor
      Enhancement Browser Tools Cpmsky
      MySidesearch Search Assistant Adzgalore
  • Do not panic if some programs listed are not present.
  • Once you have completed removing the above prgrams, you may exit the Control Panel

*==============================================*

Step #4 Remove malware lines using Hijack This

Please start HiJackThis as you did to generate a log, but this time click on "Do A System Scan Only".
Place a checkmark in the boxes to the left of the following entries by clicking on them:

O2 - BHO: Search Assistant MySidesearch - {6156A32A-C512-4e23-AA9A-2315F4265681} - C:\WINDOWS\system32\myss_sb.dll
O2 - BHO: adzgalore - {994B5FB4-0103-44A6-B6B3-C73572B362BC} - C:\WINDOWS\system32\nsm11.dll (file missing)
O2 - BHO: cpmsky browser optimizer - {fad7f33e-37d2-19d5-ad52-1fac021c69d7} - C:\WINDOWS\system32\{f5d24249-641a-e04c-8987-24c7aeaaf544}.dll
O4 - HKLM\..\Run: [spa_start] C:\WINDOWS\System32\Rundll32.exe "C:\WINDOWS\system32\{f5d24249-641a-e04c-8987-24c7aeaaf544}.dll" DllInit


CLOSE ALL OPEN WINDOWS AND BROWSERS - EXCEPT HIJACKTHIS and click on "Fix Checked".

Once complete, please exit HiJackThis.

*===============================================*

Step #5 View hidden files and folders

Next, we need to enable the "Show Hidden Folders" Option. To do this, please do the following:
  • Click Start
  • Open My Computer
  • Select the Tools Menu and click Folder Options
  • Select the View Tab. Under the hidden files and folders heading select Show Hidden Files and Folders.
  • Uncheck the Hide Protected Operating System Files (recommended) option.
  • Click Yes to confirm
  • Click OK.

*===============================================*

Step #6 Delete all bad files and folders

Open Windows Explorer by right clicking the Start button and left clicking Explore. Navigate to and find the following FILES: If found, delete the following (some may not be present after previous steps):

C:\WINDOWS\system32\myss_sb.dll
C:\WINDOWS\system32\nsm11.dll
C:\WINDOWS\system32\{f5d24249-641a-e04c-8987-24c7aeaaf544}.dll


After deleting the above files, please be sure to empty your recycle bin.

*===============================================*

Step #7: Download and Run Malwarebytes' Anti-Malware
Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply.
  • If you accidently close it, the log file is saved here and will be named like this: C:\Documents and Settings\<your username>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

*===============================================*

Step #8 Things to put in your next reply

Please post the following in your next reply:
  • A New Hijack This Log
  • Contents of the Malwarebytes' Anti-Malware Log
  • The results of the Jotti or Virus Total scan

Thanks,
Ken
User avatar
ktreffin
Retired Graduate
 
Posts: 1864
Joined: February 28th, 2007, 11:12 pm
Location: USA, Florida

Re: analyze my hijack this log please

Unread postby scottcho » April 21st, 2008, 11:52 pm

Malwarebytes' Anti-Malware 1.11
Database version: 667

Scan type: Full Scan (C:\|)
Objects scanned: 198001
Time elapsed: 1 hour(s), 15 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 15
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 19

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\AppID\{8d71eeb8-a1a7-4733-8fa2-1cac015c967d} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{1e404d48-670a-4085-a6a0-d195793ddd33} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{9f593aac-ca4c-4a41-a7ff-a00812192d61} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{749ec66f-a838-4b38-b8e5-e65d905fff74} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{1e404d48-670a-4085-a6a0-d195793ddd33} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ceb9c60d-f0ad-4b73-a3ab-4fc822e38d66} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{ceb9c60d-f0ad-4b73-a3ab-4fc822e38d66} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{1601d447-7424-4866-8dcc-acf98a2a41e1} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{c3c0ec2c-2c1c-495c-9ad0-1f0ef833d7b5} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\Sidebar.DLL (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\MediaHoldings (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Mirar (AdWare.Mirar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\PlayMP3 (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PlayMP3 (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\FBrowsingAdvisor (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\regxpcom.exe (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
C:\Documents and Settings\Toshiba User\Local Settings\Temp\tem38.tmp.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Toshiba User\Local Settings\Temp\tem40.tmp.exe (Adware.SaveNow) -> Quarantined and deleted successfully.
C:\Documents and Settings\Toshiba User\Local Settings\Temp\tem42.tmp.exe (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
C:\Documents and Settings\Toshiba User\Local Settings\Temp\tem47.tmp.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Toshiba User\Local Settings\Temp\tem4F.tmp.exe (Adware.SaveNow) -> Quarantined and deleted successfully.
C:\Documents and Settings\Toshiba User\Local Settings\Temp\tem51.tmp.exe (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
C:\Documents and Settings\Toshiba User\Local Settings\Temp\~nsu.tmp\Au_.exe (Adware.BHO) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{1E274364-D66F-4EEE-9FAF-1B7BF34914DA}\RP178\A0020049.exe (Adware.Mirar) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{1E274364-D66F-4EEE-9FAF-1B7BF34914DA}\RP178\A0020105.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{1E274364-D66F-4EEE-9FAF-1B7BF34914DA}\RP178\A0020108.dll (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{1E274364-D66F-4EEE-9FAF-1B7BF34914DA}\RP178\A0020189.exe (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{1E274364-D66F-4EEE-9FAF-1B7BF34914DA}\RP188\A0022811.exe (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{1E274364-D66F-4EEE-9FAF-1B7BF34914DA}\RP190\A0023141.exe (Adware.BHO) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{1E274364-D66F-4EEE-9FAF-1B7BF34914DA}\RP194\A0026332.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{1E274364-D66F-4EEE-9FAF-1B7BF34914DA}\RP194\A0026335.exe (Adware.BHO) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{1E274364-D66F-4EEE-9FAF-1B7BF34914DA}\RP194\A0026336.dll (Adware.BHO) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\cpmsky-uninst.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mysidesearch_sidebar_uninstall.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.




File snmvtsvc.exe received on 04.22.2008 04:05:27 (CET)
Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED


Result: 0/32 (0%)
Loading server information...
Your file is queued in position: 54.
Estimated start time is between 3 and 4 minutes.
Do not close the window until scan is complete.
The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result.
If you are waiting for more than five minutes you have to resend your file.
Your file is being scanned by VirusTotal in this moment,
results will be shown as they're generated.
Compact Print results
Your file has expired or does not exists.
Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time.

You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished.
Email:


Antivirus Version Last Update Result
AhnLab-V3 2008.4.22.0 2008.04.21 -
AntiVir 7.8.0.8 2008.04.21 -
Authentium 4.93.8 2008.04.22 -
Avast 4.8.1169.0 2008.04.21 -
AVG 7.5.0.516 2008.04.21 -
BitDefender 7.2 2008.04.22 -
CAT-QuickHeal 9.50 2008.04.21 -
ClamAV 0.92.1 2008.04.22 -
DrWeb 4.44.0.09170 2008.04.22 -
eSafe 7.0.15.0 2008.04.21 -
eTrust-Vet 31.3.5723 2008.04.22 -
Ewido 4.0 2008.04.21 -
F-Prot 4.4.2.54 2008.04.21 -
F-Secure 6.70.13260.0 2008.04.22 -
FileAdvisor 1 2008.04.22 -
Fortinet 3.14.0.0 2008.04.21 -
Ikarus T3.1.1.26.0 2008.04.22 -
Kaspersky 7.0.0.125 2008.04.22 -
McAfee 5278 2008.04.21 -
Microsoft 1.3408 2008.04.22 -
NOD32v2 3044 2008.04.21 -
Norman 5.80.02 2008.04.21 -
Panda 9.0.0.4 2008.04.21 -
Prevx1 V2 2008.04.22 -
Rising 20.41.02.00 2008.04.21 -
Sophos 4.28.0 2008.04.21 -
Sunbelt 3.0.1056.0 2008.04.17 -
Symantec 10 2008.04.22 -
TheHacker 6.2.92.286 2008.04.21 -
VBA32 3.12.6.4 2008.04.16 -
VirusBuster 4.3.26:9 2008.04.21 -
Webwasher-Gateway 6.6.2 2008.04.21 -
Additional information
File size: 184320 bytes
MD5...: 99ea315050aff995fe38a885e8367d74
SHA1..: 43549cb76b9f0a9b51ada274d58985450cd17045
SHA256: 02ef8e81becd20d4f690e543de514845777d21df4c11d6f6abb9973893e53a3d
SHA512: b698b24bafe1f246344a4f92d77f7f6b5e766f879266d1bd44628eaf056f3f59
e2edadf9332c180a7ac420f00970d5c08586a7671a5610497ed6558db745ccd9
PEiD..: -
PEInfo: PE Structure information

( base data )
entrypointaddress.: 0x4163f3
timedatestamp.....: 0x47d7ce26 (Wed Mar 12 12:35:50 2008)
machinetype.......: 0x14c (I386)

( 4 sections )
name viradd virsiz rawdsiz ntrpy md5
.text 0x1000 0x21696 0x22000 6.52 52c1af2ce82724efa7f804e47e102f63
.rdata 0x23000 0x6530 0x7000 4.46 e800ae4f2785f543e48ac76196b82341
.data 0x2a000 0x33ac 0x2000 3.04 835160452161e5390b96c360dac8f74e
.rsrc 0x2e000 0xc60 0x1000 3.13 f1415ef92b1c1134f8e1192c0a994bda

( 7 imports )
> KERNEL32.dll: LocalAlloc, lstrcpynW, LocalFree, CloseHandle, WaitForSingleObject, Sleep, CreateThread, CreateEventW, lstrcatW, GetCurrentThreadId, SetEvent, FreeLibrary, SizeofResource, FormatMessageW, FindResourceW, LoadLibraryExW, GetCommandLineW, FormatMessageA, MultiByteToWideChar, WideCharToMultiByte, GetModuleFileNameW, GetModuleHandleW, lstrcpyW, lstrcmpiW, lstrlenW, InterlockedDecrement, InterlockedIncrement, GetLastError, DeleteCriticalSection, InitializeCriticalSection, LeaveCriticalSection, EnterCriticalSection, RaiseException, GetVersionExW, GetThreadLocale, GetLocaleInfoA, GetACP, LoadResource, InterlockedExchange, CreateDirectoryW, FlushFileBuffers, SetStdHandle, GetLocaleInfoW, GetOEMCP, LoadLibraryA, IsBadCodePtr, IsBadReadPtr, IsValidCodePage, IsValidLocale, EnumSystemLocalesA, GetUserDefaultLCID, GetSystemInfo, VirtualProtect, GetStartupInfoA, GetFileType, SetHandleCount, GetCommandLineA, GetEnvironmentStringsW, FreeEnvironmentStringsW, GetEnvironmentStrings, FreeEnvironmentStringsA, UnhandledExceptionFilter, GetStdHandle, HeapSize, GetCurrentProcess, TerminateProcess, GetProcAddress, TlsGetValue, TlsSetValue, TlsFree, SetLastError, WriteFile, SetFilePointer, SetFileAttributesW, GetFileAttributesW, CreateFileW, GetVersionExA, HeapAlloc, HeapFree, ExitProcess, RtlUnwind, HeapReAlloc, GetModuleHandleA, GetStartupInfoW, LCMapStringA, LCMapStringW, GetCPInfo, GetStringTypeA, GetStringTypeW, HeapDestroy, HeapCreate, VirtualFree, VirtualAlloc, IsBadWritePtr, QueryPerformanceCounter, GetTickCount, GetCurrentProcessId, GetSystemTimeAsFileTime, GetModuleFileNameA, SetUnhandledExceptionFilter, VirtualQuery, TlsAlloc
> USER32.dll: TranslateMessage, DispatchMessageW, GetMessageW, PostThreadMessageW, LoadStringW, CharUpperW, MessageBoxW, EnumDisplayDevicesW, ChangeDisplaySettingsExW, EnumDisplaySettingsW, CharNextW
> ADVAPI32.dll: RegisterServiceCtrlHandlerW, ControlService, DeleteService, CreateServiceW, RegQueryInfoKeyW, RegDeleteValueW, OpenSCManagerW, OpenServiceW, CloseServiceHandle, SetServiceStatus, RegisterEventSourceW, ReportEventW, DeregisterEventSource, RegEnumKeyExW, RegSetValueExW, RegQueryValueExW, RegOpenKeyExW, RegCreateKeyExW, RegCloseKey, RegDeleteKeyW, StartServiceCtrlDispatcherW
> SHELL32.dll: SHGetFileInfoW
> ole32.dll: CoCreateInstance, CoTaskMemFree, CoResumeClassObjects, StringFromCLSID, CLSIDFromString, CoInitializeSecurity, CoUninitialize, CoInitializeEx, CoSuspendClassObjects, CoRevokeClassObject, CoRegisterClassObject, StringFromGUID2, CoTaskMemAlloc, CoTaskMemRealloc
> OLEAUT32.dll: -, -, -, -, -, -, -, -, -, -, -, -, -, -, -, -, -, -, -, -, -, -, -
> SHLWAPI.dll: PathFindExtensionW

( 0 exports )

Bit9 info: http://fileadvisor.bit9.com/services/ex ... 85e8367d74



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:52:09 PM, on 4/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\EzButton\CplBTQ00.EXE
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\Emuzed\CopyProtectionNotification\CopyProtectionNotifier.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\WINDOWS\System32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\WINDOWS\System32\ElkCtrl.exe
C:\Program Files\Adobe\Adobe Photoshop Lightroom 1.3\apdproxy.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\ehome\ehmsas.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-6.0.1.33\QOELoader.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\ehome\ehSched.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\CA\CA Internet Security Suite\CA Website Inspector\WebsiteInspector\Light\CAGlobalLight.exe
C:\Program Files\CA\CA Internet Security Suite\CA Website Inspector\WebsiteInspector\Toolbar\CAGlobal.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.toshiba.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: CA Toolbar Helper - {FBF2401B-7447-4727-BE5D-C19B2075CA84} - C:\Program Files\CA\CA Internet Security Suite\CA Website Inspector\WebsiteInspector\Toolbar\CallingIDIE.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: CA Toolbar - {10134636-E7AF-4AC5-A1DC-C7C44BB97D81} - C:\Program Files\CA\CA Internet Security Suite\CA Website Inspector\WebsiteInspector\Toolbar\CallingIDIE.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [CplBTQ00] C:\Program Files\EzButton\CplBTQ00.EXE
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [CP] C:\Program Files\Emuzed\CopyProtectionNotification\CopyProtectionNotifier.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program Files\Logitech\Video\CameraAssistant.exe
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program Files\Logitech\Video\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\System32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Adobe Photoshop Lightroom 1.3\apdproxy.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [CaPPcl] C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAAntiSpyware.exe /scan /startup
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-6.0.1.33\QOELoader.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Rip YouTube File - {38E51477-DDB4-4aed-9D61-D0C193E10749} - C:\Program Files\AllMusicConverter\YouTubeRipper.dll (file missing)
O9 - Extra 'Tools' menuitem: Rip YouTube file embedded in this page - {38E51477-DDB4-4aed-9D61-D0C193E10749} - C:\Program Files\AllMusicConverter\YouTubeRipper.dll (file missing)
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3E0D93BD-ABC6-4723-A70F-2A57D33C0186} (AlamyUploader Class) - http://www.alamy.com/uploader/alamy_uploader.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 1997261125
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InCD File System Service (InCDsrv) - Unknown owner - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: SoundMovieServer - SoundMovieServer - C:\WINDOWS\system32\snmvtsvc.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe

--
End of file - 11568 bytes
scottcho
Active Member
 
Posts: 9
Joined: April 20th, 2008, 1:17 am

Re: analyze my hijack this log please

Unread postby ktreffin » April 22nd, 2008, 7:35 pm

Hi scottcho,

Looking better. Looks like Malwarebytes' took out a bunch of the nasties.

Quick question for you; are you familiar with "SoundMovieServer"? Please let me know if this is something that you might have installed or are familiar with.

Next, Please do the following:

Step #1 Run Kaspersky Online Scan

With the exception of Internet Explorer, which must be used for this scan, keep ALL programs closed
Please do an online scan with >Kaspersky Online Scanner<. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75%. Once the licence accepted, reset to 100%.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:
    o Scan using the following Anti-Virus database:
    + Extended (If available otherwise Standard)
    o Scan Options:
    + Scan Archives
    + Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run.
  • Please do not use your computer while the scan is running. Once the scan is complete it will display if your system has been infected.
  • Click the Save Report As... button (see red arrow below)

    Image
  • In the Save as... prompt, select Desktop
  • In the File name box, name the file KasScan-ddmmyy (or similar)
  • In the Save as type prompt, select Text file (see below)

    Image
  • Copy and paste the report in your next post.
Note: It is recommended to disable onboard antivirus program and antispyware programs while performing scans so there are no conflicts and to speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once scan is finished remember to re-enable resident antivirus protection along with whatever antispyware application you use.

In your next reply, please post the contents of the Kaspersky Online Scan.

Thanks,
Ken
User avatar
ktreffin
Retired Graduate
 
Posts: 1864
Joined: February 28th, 2007, 11:12 pm
Location: USA, Florida

Re: analyze my hijack this log please

Unread postby ktreffin » April 25th, 2008, 11:17 am

Hello

THREE DAY BUMP!

It has been three days since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Please let me know if there are any problems. Thanks!

Ken
User avatar
ktreffin
Retired Graduate
 
Posts: 1864
Joined: February 28th, 2007, 11:12 pm
Location: USA, Florida

Re: analyze my hijack this log please

Unread postby Simon V. » April 27th, 2008, 12:25 pm

Due to lack of response this topic is now closed.

If you still need help open a new thread in the Malware Removal forum and wait for a new helper.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal
User avatar
Simon V.
MRU Emeritus
MRU Emeritus
 
Posts: 3388
Joined: November 11th, 2006, 3:35 pm
Location: Antwerp, Belgium
Advertisement
Register to Remove


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 31 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware