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First time user - system cleanup

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First time user - system cleanup

Unread postby Keeny69 » April 19th, 2008, 12:09 pm


Here is my Log file. I would like to know which bits I should delete?

I am running Zone Alarm for my spyware/virus/firewall system. It's free trial will cease in 13 days. What should I use instead after this period?

Thank you :cyclops:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:43:05, on 19/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\D-Link\AirPlus G\AirGCFG.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Keenan\My Documents\Trend Micro\HiJackThis.exe

O1 - Hosts: http://www.winmx.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [Registry Value Name] service.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [crtfmon] C:\WINDOWS\TEMP\ms-48.exe
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [AVG_CC] D:\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [D-Link AirPlus G] C:\Program Files\D-Link\AirPlus G\AirGCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\RunServices: [Registry Value Name] service.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [alpha] c:\DriverLoad\windrv0.exe
O4 - HKCU\..\Run: [beta] c:\DriverLoad\windrv0.exe
O4 - HKCU\..\Run: [gamma] c:\DriverLoad\windrv0.exe
O4 - HKLM\..\Policies\Explorer\Run: [alpha] c:\DriverLoad\windrv0.exe
O4 - HKLM\..\Policies\Explorer\Run: [beta] c:\DriverLoad\windrv0.exe
O4 - HKLM\..\Policies\Explorer\Run: [gamma] c:\DriverLoad\windrv0.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [SystemDriverLoad] (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [SystemDriver] (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [FDriver] (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [ADriver] (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [CDriver] (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DDriver] (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [alpha] c:\DriverLoad\windrv0.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [beta] c:\DriverLoad\windrv0.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [gamma] c:\DriverLoad\windrv0.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O21 - SSODL: WinCTL - {009541A0-3B00-1F1C-00F3-040224009C02} - C:\Program Files\Common Files\winctl.dll
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: MS Software Shadow Download Provider (dnlsvc) - Unknown owner - C:\DOCUME~1\Keenan\LOCALS~1\Temp\dnlsvc.exe (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe

End of file - 5640 bytes
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Re: First time user - system cleanup

Unread postby mz30 » April 19th, 2008, 12:55 pm

I'm Mz30
I will be helping you with your malware issue's.
I am currently reviewing your hjt log and will post back soon with instructions.
As I am still in training, everything that I post to you, must be checked by an Admin or Moderator. Therefore there could be a delay between posts, but it shouldn't be too long.

  • The fixes i post, are for fixing your issues only and by no means should be used on another computer.
  • Continue to respond to this thread until I give you the All Clean,as even if you appear clean the chances are you are not.
  • Please bookmark or favourite this page. In case you need it as reference.
  • Please remember that all the staff here are volunteers and help in our free time and you will sometimes have to wait for a reply.

  • Please do not attempt to remove anything or fix anything unless i ask,This includes running any sort of anti-virus/spyware programs as they may make thing's harder to remove.
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Re: First time user - system cleanup

Unread postby mz30 » April 20th, 2008, 6:31 am


Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :

  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

Download and Run Malwarebytes' Anti-Malware
Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply.
  • If you accidently close it, the log file is saved here and will be named like this: C:\Documents and Settings\<your username>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

In your next reply please post :
  • Report.txt from sdfix
  • Malwarebytes log
  • Fresh hjt log run after the above tools
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Re: First time user - system cleanup

Unread postby Simon V. » April 26th, 2008, 11:10 am

Due to lack of response this topic is now closed.

If you still need help open a new thread in the Malware Removal forum and wait for a new helper.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal
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