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Suspected Malware on my computer.

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Suspected Malware on my computer.

Unread postby chaz62862 » April 18th, 2008, 1:23 am

Hello, I believe that my computer has some kind of malware or spyware.
I have run McAffe anti-virus software and no viruses are found.
My symptoms? My computer has been starting up slow -- it sometimes takes 5 minutes for the Windows startup screen (the one w/ the blue dots that move from L > R) to complete.
Other times when I click on the "Start" button, then "My Computer" it gets stuck there -- Pressing ctl/alt/del reveals that the program is "not responding.
Other times my external hard drive does the a similar thing and ends up "not responding".
I have downloaded and installed HijackThis. I will wait for some one to help.
Thanks, Eric
chaz62862
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Posts: 7
Joined: April 18th, 2008, 12:51 am
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Re: Suspected Malware on my computer.

Unread postby km2357 » April 20th, 2008, 4:18 pm

Hello and welcome to Malware Removal.

My name is km2357 and I will be helping you to remove any infection(s) that you may have.

I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.

Please do not start another thread or topic, I will assist you at this thread until we solve your problems.

Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.

Sorry for the delay in replying. If you still need help, please post a fresh HiJackThis Log and an Uninstall List (instructions forthcoming)

To get a HiJackThis Log, do the following:

  • Start up HiJackThis
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Copy/Paste the log to your next reply please.

Step # 1: Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.
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km2357
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Posts: 3007
Joined: January 30th, 2007, 2:48 pm
Location: California

Re: Suspected Malware on my computer.

Unread postby chaz62862 » April 20th, 2008, 10:30 pm

Here they are. Thank you for your help!


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:21:19 PM, on 4/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\hphmon06.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\ALCMTR.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\emMON.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
C:\Program Files\Webshots\webshots.scr
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [emMON] emMON.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin\core.hp.main\SendTo.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocach ... 0.15-3.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 6394192843
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 11834 bytes


And here is the Uninstall list in Notepad:


Actiontec Gateway
Adobe Acrobat 4.0
Adobe Flash Player 9 ActiveX
Adobe Reader 7.0
Adobe Shockwave Player
Agere Systems PCI Soft Modem
AirPort
Apple Mobile Device Support
Apple Software Update
Art Explosion Greeting Card Factory
ATI Control Panel
ATI Display Driver
Disney's Extremely Goofy Skateboarding
Google Desktop
Google Earth
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Video Player
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB909394)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
HP Deskjet Preloaded Printer Drivers
HP Image Zone 4.2
HP Image Zone Plus 4.2
HP Organize
HP Photo & Imaging 3.5 - HP Devices
HP PSC & OfficeJet 4.0
HP Software Update
HPIZ402
ImageMixer VCD2
IntelliMover Data Transfer Demo
InterVideo WinDVD Creator 2
InterVideo WinDVD Player
iTunes
Java 2 Runtime Environment, SE v1.4.2_03
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) SE Runtime Environment 6 Update 1
KBD
Logitech Audio Echo Cancellation Component
Logitech Legacy USB Camera Driver Package
Logitech QuickCam
Logitech QuickCam Driver Package
Logitech Video Enumerator
Mavis Beacon Teaches Typing Deluxe 17
McAfee VirusScan Enterprise
MetaFrame Presentation Server Web Client for Win32
MGI PhotoSuite 8.05 (Remove only)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft ActiveSync 4.0
Microsoft Combat Flight Simulator 3.1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Money 2004
Microsoft Money 2004 System Pack
Microsoft National Language Support Downlevel APIs
Microsoft Office Outlook 2003
Microsoft Office Professional Edition 2003
Microsoft Plus! Dancer LE
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Train Simulator
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual J# .NET Redistributable Package 1.1
Microsoft Works 7.0
Microsoft Works Setup Launcher
Motorola Driver Installation
Motorola Software Update
MSN
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
muvee autoProducer 3.5 magicMoments - HPD
MVision
NVIDIA GART Driver
OptiPix Pro
PC-Doctor for Windows
Photosmart 320,370,7400,8100,8400 Series
Picture Package
Pirates of the Caribbean
Python 2.2 combined Win32 extensions
Python 2.2.1
QuickTime
RealPlayer
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Skype™ 3.6
Sonic RecordNow!
Sony USB Driver
Time Zone Data Update Tool for Microsoft Office Outlook
Ulead VideoStudio 7 SE Basic
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Updates from HP
USB Video/Audio Device Driver
Voxware Audio decoder 1.6
Webshots Desktop
WinAVI Video Capture 2.0
Windows Defender
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB883667
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781





Thanks again!!
chaz62862
Active Member
 
Posts: 7
Joined: April 18th, 2008, 12:51 am

Re: Suspected Malware on my computer.

Unread postby km2357 » April 21st, 2008, 1:50 am

Step # 1: Download and Run ATF Cleaner
Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it.

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Temporary Internet Files
Prefetch
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.

Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Step # 2: Remove Hijackthis Entries

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)

    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.


Step # 3 Download and Run Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Before running a scan, click the Update tab, next click Check for Updates to download any updates, if available.
  • Next click the Scanner tab and select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location.
  • You can also access the log by doing the following:
  • Click on the Malwarebytes' Anti-Malware icon to launch the program.
  • Click on the Logs tab.
  • Click on the log at the bottom of those listed to highlight it.
  • Click Open.


In your next post/reply, I need to see the following:

1. MalwareBytes' Log
2. A fresh HiJackThis Log
User avatar
km2357
MRU Master
MRU Master
 
Posts: 3007
Joined: January 30th, 2007, 2:48 pm
Location: California

Re: Suspected Malware on my computer.

Unread postby chaz62862 » April 22nd, 2008, 8:08 am

Hello km2357,

Here is the latest HijackThis log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:00:54 AM, on 4/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\hphmon06.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Webshots\webshots.scr
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Java\jre1.6.0_03\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [emMON] emMON.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKUS\S-1-5-21-3418089033-3504613772-633665781-1013\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-3418089033-3504613772-633665781-1013\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime (User '?')
O4 - HKUS\S-1-5-21-3418089033-3504613772-633665781-1013\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User '?')
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin\core.hp.main\SendTo.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 6394192843
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 11430 bytes



And here is the MalwareBytes' log:


Malwarebytes' Anti-Malware 1.11
Database version: 668

Scan type: Full Scan (C:\|D:\|K:\|)
Objects scanned: 154214
Time elapsed: 1 hour(s), 8 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 16
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 8
Files Infected: 11

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{9afb8248-617f-460d-9366-d71cdeda3179} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a4730ebe-43a6-443e-9776-36915d323ad3} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Tencent (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FocusInteractive (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\History (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\Shared (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver\Images (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Files Infected:
C:\RECYCLER\S-1-5-21-3418089033-3504613772-633665781-1009\Dc260.SCR (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\History\search2 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\setting2.htm (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\setting2.htm.bak (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\settings.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\settings.dat.bak (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\s_pid.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver\Images\007C1A33.urr (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver\Images\007CB7EA.urr (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver\Images\f3wallpp.bmp (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver\Images\wrkparam.lst (Adware.MyWebSearch) -> Quarantined and deleted successfully.



Thanks again -- I see that there were 35 "infected" files that the Malwarebytes program found. Hopefully your efforts will have paid off in the end. I really appreciate your assistance.

Eric
chaz62862
Active Member
 
Posts: 7
Joined: April 18th, 2008, 12:51 am

Re: Suspected Malware on my computer.

Unread postby km2357 » April 22nd, 2008, 2:16 pm

Step # 1 Update Adobe Acrobat Reader

There is a newer version of Adobe Acrobat Reader available. (See Note below)

  • First, go to Add/Remove Programs and uninstall all previous versions.
  • Please go to this link Adobe Acrobat Reader Download Link
  • On the right Untick Adobe Phototshop Album Starter Edition if you do not wish to include this in the installation.
  • Click the Continue button
  • Click Run, and click Run again
  • Next click the Install Now button and follow the on screen prompts

Note: Adobe 8 is a large program and if you prefer a smaller program you can get Foxit 2.0 instead from http://www.foxitsoftware.com/pdf/rd_intro.php


Step # 2 Update Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6u6.
  • Scroll down to where it says "The Java SE Runtime Environment (JRE) allows end-users to run Java applications.".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation and save to your desktop. Do NOT use the Sun Download Manager.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Remove the following old versions of Java:

  • Java 2 Runtime Environment, SE v1.4.2_03

    Java(TM) SE Runtime Environment 6 Update 1

    Java(TM) 6 Update 2

    Java(TM) 6 Update 3


  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • From your desktop double-click on the download to install the newest version.


Step # 3: Run Kaspersky Online Scan
Please do an online scan with Kaspersky WebScanner

You must be using Internet Explorer, Kaspersky does not work with Firefox

Click Accept

You will be promted to install an ActiveX component from Kaspersky,
Click Yes.

  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:

    • Scan using the following Anti-Virus database:


      Extended (if available otherwise Standard)


    • Scan Options:


      Scan Archives Scan Mail Bases
  • Click OK
  • Now under select a target to scan:

      Select My Computer
  • The program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.

    • Now click on the Save as Text button:
  • Once finished, save the log to your Desktop as filename KAV.txt

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.


In your next post/reply, I need to see the following:

1. Kaspersky results
2. A fresh HiJackThis Log
3. How is your computer doing, any problems?

Use multiple posts if you can't fit everything into one post.
User avatar
km2357
MRU Master
MRU Master
 
Posts: 3007
Joined: January 30th, 2007, 2:48 pm
Location: California

Re: Suspected Malware on my computer.

Unread postby chaz62862 » April 23rd, 2008, 11:07 pm

Here is the most recent HijackThis:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:41:14 PM, on 4/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hphmon06.exe
C:\WINDOWS\System32\svchost.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\emMON.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Webshots\webshots.scr
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [emMON] emMON.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin\core.hp.main\SendTo.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/ka ... nicode.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 6394192843
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe


& Here are the Kaspersky results (I think...):


Kaspersky Online ScannerWelcome to the Kaspersky Online Scanner! Use it to
scan your PC for viruses and other malware for free
Warning: if you have installed Kaspersky Online Scanner Pro, please
manually uninstall it using "Add/Remove Programs" before installing this
version! Otherwise this version will not function correctly.

Benefits:


Kaspersky Anti-Virus exceptional detection rates and thorough scanning
Hourly AV database updates available each time the Online Scanner is
launched
Heuristic analysis to detect unknown viruses
Simple installation (just click on a link)

Requirements and limitations:


When using this service for the first time, you have to run with
Administrator privileges in order to install the product. Also, you will
need to download and install files about 400 KB in size followed by 9 MB
of virus definitions.
However, if you use the Online Scanner again, you will only need to
download the files that have been updated since your last scan.
The Online Scanner service offered by Kaspersky Lab uses Microsoft ActiveX
technology. Microsoft ActiveX Technology and the Kaspersky Online Scanner
work only with MS Internet Explorer 6.0 or higher.
We cannot guarantee that the Online Scanner will function correctly if you
are using any other browser or any Internet Explorer extensions (such as
AvantBrowser). If you use a different browser, you can use the Kaspersky
File Scanner to scan individual files.
The free Kaspersky Online Scanner does not scan boot sectors and MBRs, so
it cannot detect malicious code located in these areas.
Please note: The free Kaspersky Online Scanner does not protect against
malicious code, and cannot prevent future infections. It only detects
malware that has already penetrated your computer. We strongly recommend
that you install a full antivirus solution to protect your system.

Privacy statement:

The Kaspersky Online Scanner will collect information about the malicious
programs found on your computer during the scanning process. The
information will be sent to the Kaspersky Virus Lab for statistical
purposes. No personal information about you or specific information about
your system will be collected or transmitted to Kaspersky Lab.





Protect your PC from future infection.
BUY KASPERSKY ANTI-VIRUS NOW





Select: All, None, Suspicious Selected objects: 0




Scan settings:
Here you can configure the scanning process.

Scan using the following antivirus database:
standard - detect viruses, worms, Trojans,
rootkits
extended - protect your computer from Spyware,
adware, dialers and potentially dangerous
software such as remote access utilities, prank
programs and jokes. We do not recommend this
option to beginners or inexperienced users.

Scan options:
Scan Archives - scan files inside archives
Note: affects all targets except 'A
File...' scan target.
Scan Mail Bases - scan e-mails/attachments
inside mail base files
Note: affects all targets except 'My
Email' and 'A File...' scan targets.







Initialize Kaspersky Online Scanner
(downloading and installing Kaspersky Online
Scanner ActiveX from the server into your
computer)





Update Kaspersky Anti-Virus Databases [100%]:
(downloading and installing the latest Kaspersky
Anti-Virus Databases)





Please wait to update the virus definitions...
Downloading from url:
http://dnl-us3.kaspersky-labs.com
Downloading remote file: master.xml
Downloading remote file: kavset.xml
Downloading remote file: fa001.avc
Downloading from url:
http://dnl-us9.kaspersky-labs.com
Downloading remote file: master.xml
Downloading remote file: fa001.avc
Downloading remote file: dailyc.avc
Downloading remote file: daily-ec.avc
Downloading remote file: avp.klb
Update finished. Ready to scan.
Next
Please select a target to scan:
You can configure the scanning process by
pressing "Scan Settings" button.



Critical Areas
scan critical areas of your hard disks
specified in %windir% and %tmp% system variables
Memory
scan disk modules of running processes
My Computer
scan all your hard and mapped disks
My Email
scan all your hard and mapped disks only for the
following extensions: *.PST; *.MSG; *.OST;
*.MDB; *.DBX; *.EML; *.MBS
Folders...
scan selected folders
A File...
scan a one file





Warning: The Kaspersky Online Scanner may not
run successfully while any other Anti-Virus
software is running. If you have Anti-Virus
software installed, please disable your AV
protection before running the Kaspersky Online
Scanner.
Scan complete.
No malware has been detected. The sections that
have been scanned are CLEAN.



Report is empty.
Please note: The free Kaspersky Online Scanner
does not provide comprehensive protection and
cannot prevent future infections. It only
detects malware that has already penetrated your
storage devices. We strongly recommend that you
use a fully-functional antivirus solution to
protect your computer at all times.

Please wait, this process may take a long time
depending on the selected target. If you want to
continue browsing, open a new window.

Scan Progress [9%]:







Total number of scanned objects:113414
Number of viruses found:0
Number of infected objects:0
Number of suspicious objects:0
Duration of the scan process:01:42:15
New Scan








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Virus Encyclopedia


Kaspersky Lab






Product Info
You have Kaspersky Online Scanner version 5.0.98.0
installed. The current anti-virus database was
released on Wednesday, April 23, 2008 and contains
722921 records.

System Info
Operating System: Microsoft Windows XP Home
Edition, Service Pack 2 (Build 2600)Please wait
while the Kaspersky Online Scanner is initializing
and updating...








Copyright (C) Kaspersky Lab 1997 - 2007
Portions Copyright (C) Lan Crypto





--
End of file - 11470 bytes


My computer is "better" -- still seems to be slow and not quite back to "normal".
For instance, I can open up "My Computer" and do not get the "Program not responding" message, until
I got into iTunes and clicked on a few songs and then I finally got the "Program not responding" message. Also, my 500 GB Western Digital external hard drive (My Book Premium Edition #WD5000D032) -- where my music & iTunes are kept -- used to be the "L: drive "-- now, after these recent interventions, it has become the "K: drive." Why the change? Seems strange, but don't know if it means anything.

Thanks again for the help.

Eric
chaz62862
Active Member
 
Posts: 7
Joined: April 18th, 2008, 12:51 am

Re: Suspected Malware on my computer.

Unread postby km2357 » April 24th, 2008, 1:45 am

Those weren't the Kaspersky results, but according to this section from what you posted, nothing malicious was found by Kaspersky:

Total number of scanned objects:113414
Number of viruses found:0
Number of infected objects:0
Number of suspicious objects:0
Duration of the scan process:01:42:15


Your latest HiJackThis log looks to be clean as well. Your problems do not appear to be malware related. They may be software/hardware related.

For instance, I can open up "My Computer" and do not get the "Program not responding" message, until
I got into iTunes and clicked on a few songs and then I finally got the "Program not responding" message.


Does this only happen with iTunes? Or does it happen with other programs? And have your tried uninstalling and reinstalling iTunes to see if that fixes the problem? Also do you have the most uptodate version of iTunes?

I'll have you do one more scan, it'll give me some more info on what is on your computer and if your problem is malware-related or not.


Step # 1: Download and Run Deckard's System Scanner


Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.

  • Close all applications and windows.
  • Double-click on dss.exe to run it, and follow the prompts.
  • When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
  • Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt in your next post/reply.
User avatar
km2357
MRU Master
MRU Master
 
Posts: 3007
Joined: January 30th, 2007, 2:48 pm
Location: California

Re: Suspected Malware on my computer.

Unread postby chaz62862 » April 25th, 2008, 12:35 am

Hello km2357,

Funny you should ask about reinstalling iTunes -- I did just that last night. Removed it and then downloaded it from the Apple website. Version 7. Doesn't seem to make a difference. It is not only iTunes. I was running Outlook 2003 and it bogged down this evening. The main place that it seems to routinely be a problem is when I choose "My Computer" -- clicking on the desktop icon, clicking the "Start" button and then choosing "My Computer" -- regardless of how I get there the thing freezes up eventually. Also, like I said before, the Western Digital external HD is now the "K: drive". Before (just a day ago it seems), it was the "L: drive" AND, sometimes it does not even show up in the list of drives when I open "My Computer", even though the thing is on. (It is about 3-4 years old and is the one with the concentric illuminated blue cirlce light that surrounds the power button. Sometimes it is a constant blue and other times the blue kind of moves slowly around the circle in sections, if that makes sense...

Anyway, here are the texts of the DSS scan:


(extra.txt)


Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) 4 CPU 3.40GHz
CPU 1: Intel(R) Pentium(R) 4 CPU 3.40GHz
Percentage of Memory in Use: 57%
Physical Memory (total/avail): 511.29 MiB / 217.96 MiB
Pagefile Memory (total/avail): 1249.73 MiB / 815.35 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1922.63 MiB

C: is Fixed (NTFS) - 226.87 GiB total, 202.86 GiB free.
D: is Fixed (FAT32) - 5.99 GiB total, 0.95 GiB free.
E: is CDROM (No Media)
F: is CDROM (No Media)
G: is Removable (No Media)
H: is Removable (No Media)
I: is Removable (No Media)
J: is Removable (No Media)

\\.\PHYSICALDRIVE0 - WDC WD2500JD-22HBB0 - 232.88 GiB - 2 partitions
\PARTITION0 - Unknown - 6.01 GiB - D:
\PARTITION1 (bootable) - Installable File System - 226.87 GiB - C:

\\.\PHYSICALDRIVE1 - WD External HDD Device IEEE 1394 SBP2 Device - 465.76 GiB - partitions

\\.\PHYSICALDRIVE3 - Generic USB CF Reader USB Device

\\.\PHYSICALDRIVE5 - Generic USB MS Reader USB Device

\\.\PHYSICALDRIVE2 - Generic USB SD Reader USB Device

\\.\PHYSICALDRIVE4 - Generic USB SM Reader USB Device



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

FirstRunDisabled is set.


[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Microsoft ActiveSync\\rapimgr.exe"="C:\\Program Files\\Microsoft ActiveSync\\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager"
"C:\\Program Files\\Microsoft ActiveSync\\wcescomm.exe"="C:\\Program Files\\Microsoft ActiveSync\\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager"
"C:\\Program Files\\Microsoft ActiveSync\\WCESMgr.exe"="C:\\Program Files\\Microsoft ActiveSync\\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Updates from HP\\309731\\Program\\Updates from HP.exe"="C:\\Program Files\\Updates from HP\\309731\\Program\\Updates from HP.exe:*:Enabled:BackWeb for Pavilion"
"C:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe"="C:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe:*:Enabled:Earthlink"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Microsoft ActiveSync\\rapimgr.exe"="C:\\Program Files\\Microsoft ActiveSync\\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager"
"C:\\Program Files\\Microsoft ActiveSync\\wcescomm.exe"="C:\\Program Files\\Microsoft ActiveSync\\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager"
"C:\\Program Files\\Microsoft ActiveSync\\WCESMgr.exe"="C:\\Program Files\\Microsoft ActiveSync\\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application"
"C:\\Program Files\\Microsoft Games\\Combat Flight Simulator 3\\cfs3.exe"="C:\\Program Files\\Microsoft Games\\Combat Flight Simulator 3\\cfs3.exe:*:Disabled:Microsoft® Combat Flight Simulator 3"
"C:\\Program Files\\Motorola\\Software Update\\msu.exe"="C:\\Program Files\\Motorola\\Software Update\\msu.exe:*:Enabled:msu"
"C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"="C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe:*:Enabled:Kodak Software Updater"
"C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"="C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe:*:Enabled:EasyShare"
"L:\\iTunes Music\\iTunes.exe"="L:\\iTunes Music\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\Real\\RealPlayer\\realplay.exe"="C:\\Program Files\\Real\\RealPlayer\\realplay.exe:*:Enabled:RealPlayer"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\Skype\\Phone\\Skype.exe"="C:\\Program Files\\Skype\\Phone\\Skype.exe:*:Enabled:Skype"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\HP_Owner\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.6.0_03\lib\ext\QTJava.zip
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=HPA775C
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\HP_Owner
LOGONSERVER=\\HPA775C
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;c:\Python22;C:\Program Files\PC-Doctor for Windows\services;C:\Program Files\ATI Technologies\ATI Control Panel;C:\Program Files\Common Files\Ulead Systems\MPEG;C:\Program Files\QuickTime\QTSystem\;;C:\PROGRA~1\COMMON~1\MUVEET~1\030625;C:\PROGRA~1\COMMON~1\MUVEET~1\030625;C:\PROGRA~1\COMMON~1\MUVEET~1\030625
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 3 Stepping 4, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0304
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.6.0_03\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\HP_Owner\LOCALS~1\Temp
TMP=C:\DOCUME~1\HP_Owner\LOCALS~1\Temp
USERDOMAIN=HPA775C
USERNAME=HP_Owner
USERPROFILE=C:\Documents and Settings\HP_Owner
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

HP_Owner (admin)
Julie (admin)
Nick
Pedro
Guest (guest)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> c:\WINDOWS\system32\\MSIEXEC.EXE /x {9541FED0-327F-4df0-8B96-EF57EF622F19}
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{39DA87A1-0B26-4562-A70C-2A6147366E47}\Setup.exe"
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9F765BD0-B900-4EDE-A90B-61C8A9E95C42}\Setup.exe"
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BAD59025-5B73-4E12-B789-0028C5A573C2}\Setup.exe"
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Actiontec Gateway --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9692FD03-6662-4E62-B08C-30DFF51651E1}\setup.exe" -l0x9
Adobe AIR --> C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR --> MsiExec.exe /I{00203668-8170-44A0-BE44-B632FA4D780F}
Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9c.exe -uninstallUnlock
Adobe Media Player --> C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe -uninstall com.adobe.amp 4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
Adobe Media Player --> MsiExec.exe /I{1EBB57D4-63FF-87CC-A0F0-D73982CF6008}
Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Adobe Shockwave Player --> C:\WINDOWS\system32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Macromed\SHOCKW~1\Install.log
Agere Systems PCI Soft Modem --> agrsmdel
AirPort --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{48A8ADFF-D6E4-409D-B2BA-5CABB7FE5A84}
Apple Mobile Device Support --> MsiExec.exe /I{44734179-8A79-4DEE-BB08-73037F065543}
Apple Software Update --> MsiExec.exe /I{B74F042E-E1B9-4A5B-8D46-387BB172F0A4}
Art Explosion Greeting Card Factory --> MsiExec.exe /X{AE15D0F7-8C2E-4419-97B4-995ED16FBB4E}
ATI Control Panel --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0BEDBD4E-2D34-47B5-9973-57E62B29307C}\setup.exe"
ATI Display Driver --> rundll32 C:\WINDOWS\system32\atiiiexx.dll,_InfEngUnInstallINFFile_RunDLL@16 -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean
Bonjour --> MsiExec.exe /I{47BF1BD6-DCAC-468F-A0AD-E5DECC2211C3}
Disney's Extremely Goofy Skateboarding --> C:\WINDOWS\IsUninst.exe -fC:\PROGRA~1\DISNEY~1\EXTREM~1\DeIsL1.isu
Google Desktop --> C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
Google Earth --> MsiExec.exe /I{1E04F83B-2AB9-4301-9EF7-E86307F79C72}
Google Toolbar for Internet Explorer --> MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar2.dll"
Google Video Player --> "C:\Program Files\Google\Google Video Player\Uninstall.exe"
High Definition Audio Driver Package - KB835221 --> C:\WINDOWS\$NtUninstallKB835221WXP$\spuninst\spuninst.exe
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
HP Connections XP --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DCA27D8C-8144-4CF3-9A38-920548C06ED5}\setup.exe" -l0x9 -removeonly
HP Deskjet Preloaded Printer Drivers --> MsiExec.exe /X{F419D20A-7719-4639-8E30-C073A040D878}
HP Image Zone 4.2 --> C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP Image Zone Plus 4.2 --> C:\Program Files\HP\Digital Imaging\{5E1494D4-3562-4FFB-B35C-600F80F6934C}\setup\hpzscr01.exe -datfile hpdscr01.dat
HP Organize --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D0122362-6333-4DE4-93F6-A5A2F3CC101A}\Setup.exe" UNINSTALL
HP Photo & Imaging 3.5 - HP Devices --> C:\Program Files\HP\Digital Imaging\{15B9DC72-73F9-4d99-9E28-848D66DA8D99}\setup\hpzscr01.exe -datfile hpiscr01.dat
HP PSC & OfficeJet 4.0 --> "C:\Program Files\HP\Digital Imaging\{A1062847-0846-427A-92A1-BB8251A91E91}\setup\hpzscr01.exe" -datfile hposcr04.dat
HP Software Update --> MsiExec.exe /X{457791C5-D702-4143-A7B2-2744BE9573F2}
HPIZ402 --> MsiExec.exe /X{8D9768AE-DE42-4A04-A461-2361A58C384D}
ImageMixer VCD2 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F8C6BABF-0837-4EA0-AD6C-8E5A392A7538}\setup.exe" -l0x9 UNINSTALL
IntelliMover Data Transfer Demo --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{14589F05-C658-4594-9429-D437BA688686}\Setup.exe" -l0x9
InterVideo WinDVD Creator 2 --> "C:\Program Files\InstallShield Installation Information\{2FCE4FC5-6930-40E7-A4F1-F862207424EF}\setup.exe" REMOVEALL
InterVideo WinDVD Player --> "C:\Program Files\InstallShield Installation Information\{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}\setup.exe" REMOVEALL
iTunes --> MsiExec.exe /I{585776BC-4BD6-4BD2-A19A-1D6CB44A403B}
Java(TM) 6 Update 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160060}
Kaspersky Online Scanner --> C:\WINDOWS\system32\Kaspersky Lab\Kaspersky Online Scanner\kavuninstall.exe
KBD --> C:\HP\KBD\KBD.EXE uninstalled
Logitech Audio Echo Cancellation Component --> MsiExec.exe /X{BEF726DD-4037-4214-8C6A-E625C02D2870}
Logitech Legacy USB Camera Driver Package --> "C:\Program Files\Common Files\LogiShrd\LogiDriverStore\legacyqcam\10.51.2023\LgDrvInst.exe" -remove -instdir"C:\Program Files\Common Files\LogiShrd\LogiDriverStore\legacyqcam\" -enumdelay=2000 -enabledifx -forcedelete -usbhubsfirst -forceremove -cumulativeremove -promptuninstall -arpregkey"legacyqcam_10.51" /clone_wait /hide_progress
Logitech QuickCam --> MsiExec.exe /X{945AC98B-3DC8-45BE-BAE0-22CEEE37A103}
Logitech QuickCam Driver Package --> "C:\Program Files\Common Files\LogiShrd\LogiDriverStore\lvdrivers\11.50.1145\LgDrvInst.exe" -remove -instdir"C:\Program Files\Common Files\LogiShrd\LogiDriverStore\lvdrivers\" -enumdelay=2000 -enabledifx -forcedelete -usbhubsfirst -forceremove -cumulativeremove -promptuninstall -arpregkey"lvdrivers_11.50" /clone_wait /hide_progress
Logitech Video Enumerator --> MsiExec.exe /X{EA516024-D84D-41F1-814F-83175A6188F2}
Malwarebytes' Anti-Malware --> "C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Mavis Beacon Teaches Typing Deluxe 17 --> MsiExec.exe /X{777A3891-D6D4-4C83-9367-FA45D40D40F3}
McAfee VirusScan Enterprise --> MsiExec.exe /I{5DF3D1BB-894E-4DCD-8275-159AC9829B43}
MetaFrame Presentation Server Web Client for Win32 --> C:\WINDOWS\system32\ctxsetup.exe /uninst C:\PROGRA~1\Citrix\icaweb32\uninst.inf
MGI PhotoSuite 8.05 (Remove only) --> C:\WINDOWS\PSUNREG.EXE -fl:\DeIsL1.isu
Microsoft ActiveSync 4.0 --> MsiExec.exe /I{B208806F-A231-4FA0-AB3F-5C1B8979223E}
Microsoft Combat Flight Simulator 3.1 --> "C:\Program Files\Microsoft Games\Combat Flight Simulator 3\UNINSTAL.EXE" /runtemp /addremove
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5 --> "C:\WINDOWS\$NtUninstallWdf01005$\spuninst\spuninst.exe"
Microsoft Money 2004 --> MsiExec.exe /I{1D643CD7-4DD6-11D7-A4E0-000874180BB3}
Microsoft Money 2004 System Pack --> MsiExec.exe /I{8C64E145-54BA-11D6-91B1-00500462BE80}
Microsoft Office Outlook 2003 --> MsiExec.exe /I{90E00409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Professional Edition 2003 --> MsiExec.exe /I{91110409-6000-11D3-8CFE-0150048383C9}
Microsoft Plus! Dancer LE --> MsiExec.exe /X{1A103D70-5C9B-4E1A-B306-5106C68F9914}
Microsoft Plus! Digital Media Edition Installer --> MsiExec.exe /X{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}
Microsoft Plus! Photo Story 2 LE --> MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}
Microsoft Train Simulator --> "C:\Program Files\Microsoft Games\Train Simulator\UNINSTAL.EXE" /runtemp /addremove
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{A49F249F-0C91-497F-86DF-B2585E8E76B7}
Microsoft Visual J# .NET Redistributable Package 1.1 --> MsiExec.exe /X{1A655D51-1423-48A3-B748-8F5A0BE294C8}
Microsoft Works 7.0 --> MsiExec.exe /I{764D06D8-D8DE-411E-A1C8-D9E9380F8A84}
Microsoft Works Setup Launcher --> C:\Program Files\Microsoft Works Suite 99\Setup\Launcher.exe E:\
Motorola Driver Installation --> MsiExec.exe /I{75A0EB9D-2D1E-4FB7-BF61-498E33C73EB4}
Motorola Software Update --> MsiExec.exe /I{3D13B5F1-8FE4-4829-AA6E-6461D4B0B7E8}
Move Networks Media Player for Internet Explorer --> C:\Documents and Settings\HP_Owner\Application Data\Move Networks\ie_bin\Uninst.exe
MSN --> C:\Program Files\MSN\MsnInstaller\msniadm.exe /Action:ARP
muvee autoProducer 3.5 magicMoments - HPD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B103C8A7-D1CC-4B1A-BD41-883F652E097D}\setup.exe" -l0x9
MVision --> MsiExec.exe /I{35725FBC-A136-4A46-9F29-091759D9BB93}
NVIDIA GART Driver --> C:\WINDOWS\system32\nvugart.exe Uninstall C:\WINDOWS\system32\nvgart.nvu,NVIDIA GART Driver
OptiPix Pro --> MsiExec.exe /X{A7FEAFD3-A58A-49FA-9717-5ED86A4A19C7}
PC-Doctor for Windows --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1F7CCFA3-D926-4882-B2A5-A0217ED25597}\Setup.exe"
Photosmart 320,370,7400,8100,8400 Series --> C:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\setup\hpzscr01.exe -datfile hphscr01.dat
Picture Package --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1E2F8AE3-3437-44E6-BB75-E95751D6B83F}\setup.exe" -l0x9 UNINSTALL
Pirates of the Caribbean --> MsiExec.exe /I{9D9A73EA-B2D5-42CF-BB54-5CC4D9F08134}
Python 2.2 combined Win32 extensions --> C:\Python22\Lib\SITE-P~1\UNWISE~1.EXE C:\Python22\Lib\SITE-P~1\w32inst.log
Python 2.2.1 --> C:\Python22\UNWISE.EXE C:\Python22\INSTALL.LOG
QuickTime --> MsiExec.exe /I{1838C5A2-AB32-4145-85C1-BB9B8DFA24CD}
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Skype™ 3.6 --> MsiExec.exe /X{5C82DAE5-6EB0-4374-9254-BE3319BA4E82}
Sonic RecordNow! --> MsiExec.exe /I{9541FED0-327F-4DF0-8B96-EF57EF622F19}
Sony USB Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5C29CB8B-AC1E-4114-8D68-9CD080140D4A}\Setup.exe" UNINSTALL
Time Zone Data Update Tool for Microsoft Office Outlook --> MsiExec.exe /X{95120000-0038-0409-0000-0000000FF1CE}
Ulead VideoStudio 7 SE Basic --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{757AD3D4-036B-42FA-B0A4-96BD6F4605A0}\Setup.exe" -l0x9
USB Video/Audio Device Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2758691A-2CDE-4942-A4AC-0E8F61FE2067}\Setup.exe"
Voxware Audio decoder 1.6 --> "C:\Program Files\Voxware Audio decoder\unins000.exe"
WD Diagnostics --> MsiExec.exe /X{0AB76F69-E761-4CFA-B9B0-A1906B4E9E4B}
Webshots Desktop --> "C:\Program Files\Webshots\unins000.exe"
WinAVI Video Capture 2.0 --> "C:\Program Files\WinAVI Video Capture\unins000.exe"
Windows Defender --> MsiExec.exe /I{A06275F4-324B-4E85-95E6-87B2CD729401}
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
WinZip --> "C:\Program Files\WinZip\WINZIP32.EXE" /uninstall


-- Application Event Log -------------------------------------------------------

Event Record #/Type22814 / Warning
Event Submitted/Written: 04/24/2008 10:01:33 PM
Event ID/Source: 257 / Alert Manager Event Interface
Event Description:
VirusScan Enterprise: Would be blocked by behaviour blocking rule (rule is currently in warn mode) (warn only mode!).(from HPA775C IP 192.168.0.2 user SYSTEM running VirusScan Enter 8.0 OAS)

Event Record #/Type22813 / Warning
Event Submitted/Written: 04/24/2008 10:01:33 PM
Event ID/Source: 257 / Alert Manager Event Interface
Event Description:
VirusScan Enterprise: Would be blocked by behaviour blocking rule (rule is currently in warn mode) (warn only mode!).(from HPA775C IP 192.168.0.2 user SYSTEM running VirusScan Enter 8.0 OAS)

Event Record #/Type22811 / Warning
Event Submitted/Written: 04/24/2008 09:51:29 PM
Event ID/Source: 257 / Alert Manager Event Interface
Event Description:
VirusScan Enterprise: The Scan was unable to scan password protected file C:\Program Files\McAfee\winzip110.exe. Scan engine version used is 5200 DAT version 5281.(from HPA775C IP 192.168.0.2 user HPA775C running VirusScan Enter 8.0 OAS)

Event Record #/Type22810 / Warning
Event Submitted/Written: 04/24/2008 09:36:56 PM
Event ID/Source: 1001 / MsiInstaller
Event Description:
Detection of product '{945AC98B-3DC8-45BE-BAE0-22CEEE37A103}', feature 'QuickCam' failed during request for component '{3BBB8098-03C8-48DC-AA83-9B2159E12E0D}'

Event Record #/Type22809 / Warning
Event Submitted/Written: 04/24/2008 09:36:56 PM
Event ID/Source: 1004 / MsiInstaller
Event Description:
Detection of product '{945AC98B-3DC8-45BE-BAE0-22CEEE37A103}', feature 'QuickCam', component '{B52C7B4D-F46F-438C-ADF2-05A138C57757}' failed. The resource 'HKEY_CURRENT_USER\Software\Logitech\InstallerKeys\QCDesktopShortcutKey' does not exist.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type60804 / Warning
Event Submitted/Written: 04/24/2008 10:01:19 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%HPA775C27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %HPA775C27 can't undo changes that you allow.

For more information please see the following:
%HPA775C275

Scan ID: {2ECCD35E-1307-47F1-A89D-63994D313FF9}

User: HPA775C\HP_Owner

Name: %HPA775C271

ID: %HPA775C272

Severity: 1.1.1593.05

Category: 1.1.1593.06

Path Found: %HPA775C276

Alert Type: %HPA775C278

Detection Type: 1.1.1593.02

Event Record #/Type60803 / Warning
Event Submitted/Written: 04/24/2008 10:01:19 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%HPA775C27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %HPA775C27 can't undo changes that you allow.

For more information please see the following:
%HPA775C275

Scan ID: {AE0FE434-CCB8-42AF-862C-5B6A7E5BEC71}

User: HPA775C\HP_Owner

Name: %HPA775C271

ID: %HPA775C272

Severity: 1.1.1593.05

Category: 1.1.1593.06

Path Found: %HPA775C276

Alert Type: %HPA775C278

Detection Type: 1.1.1593.02

Event Record #/Type60772 / Warning
Event Submitted/Written: 04/24/2008 09:18:46 PM
Event ID/Source: 51 / Disk
Event Description:
An error was detected on device \Device\Harddisk1\D during a paging operation.

Event Record #/Type60771 / Warning
Event Submitted/Written: 04/24/2008 09:18:45 PM
Event ID/Source: 51 / Disk
Event Description:
An error was detected on device \Device\Harddisk1\D during a paging operation.

Event Record #/Type60770 / Warning
Event Submitted/Written: 04/24/2008 09:18:44 PM
Event ID/Source: 51 / Disk
Event Description:
An error was detected on device \Device\Harddisk1\D during a paging operation.



-- End of Deckard's System Scanner: finished at 2008-04-24 22:08:26 ------------

***********************************************************************************************************************************************************************************
&

(main.txt)


Deckard's System Scanner v20071014.68
Run by HP_Owner on 2008-04-24 21:57:52
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
7: 2008-04-25 03:58:01 UTC - RP338 - Deckard's System Scanner Restore Point
6: 2008-04-25 02:45:39 UTC - RP337 - Software Distribution Service 3.0
5: 2008-04-24 05:01:20 UTC - RP336 - Installed WD Diagnostics
4: 2008-04-24 04:17:18 UTC - RP335 - Installed iTunes
3: 2008-04-24 03:52:55 UTC - RP334 - Installed HP Connections XP


-- First Restore Point --
1: 2008-04-24 02:30:23 UTC - RP332 - Installed Java(TM) 6 Update 6


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as HP_Owner.exe) --------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:01:11 PM, on 4/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hphmon06.exe
C:\WINDOWS\System32\svchost.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\emMON.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Connections XP\HPConnectionsXP.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Webshots\webshots.scr
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Documents and Settings\HP_Owner\Desktop\Dekard's System Scanner (DSS).exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\HP_Owner.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [emMON] emMON.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [HPConnectionsXP c5abd8b1-0f62-43f4-a9b8-938e04bb517e] C:\Program Files\Hewlett-Packard\HP Connections XP\HPConnectionsXP.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin\core.hp.main\SendTo.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/ka ... nicode.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 6394192843
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 11894 bytes

-- HijackThis Fixed Entries (C:\PROGRA~1\TRENDM~1\HIJACK~1\backups\) -----------

backup-20080421-224616-229 O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
backup-20080421-224616-404 O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
backup-20080421-224616-781 O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)

-- File Associations -----------------------------------------------------------

.reg - regfile - shell\open\command - regedit.exe "%1" %*
.scr - scrfile - shell\open\command - "%1" %*


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 cdrbsdrv - c:\windows\system32\drivers\cdrbsdrv.sys <Not Verified; B.H.A Corporation; B's Recorder GOLD7>
R1 NaiAvTdi1 - c:\windows\system32\drivers\mvstdi5x.sys <Not Verified; Network Associates, Inc.; VirusScan>
R3 EntDrv51 - c:\windows\system32\drivers\entdrv51.sys <Not Verified; Network Associates, Inc; Virus Scan Enterprise, Entercept>
R3 Iviaspi (IVI ASPI Shell) - c:\windows\system32\drivers\iviaspi.sys <Not Verified; InterVideo, Inc.; InterVideo ASPI Shell>
R3 NaiAvFilter1 - c:\windows\system32\drivers\naiavf5x.sys <Not Verified; Network Associates, Inc.; VirusScan>
R3 Pfc (Padus ASPI Shell) - c:\windows\system32\drivers\pfc.sys <Not Verified; Padus, Inc.; Padus(R) ASPI Shell>

S3 USB28xxBGA (USB 2820 Device) - c:\windows\system32\drivers\embda.sys <Not Verified; eMPIA Technology, Inc.; USB 28xx Device>
S3 USB28xxOEM (USB 28xx OEM Filter) - c:\windows\system32\drivers\emoem.sys <Not Verified; eMPIA Technology, Inc.; USB 28xx Device>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service>
R2 Bonjour Service - "c:\program files\bonjour\mdnsresponder.exe" <Not Verified; Apple Inc.; Bonjour>
R2 McAfeeFramework (McAfee Framework Service) - c:\program files\network associates\common framework\frameworkservice.exe /servicestart <Not Verified; Network Associates, Inc.; McAfee Common Framework>
R2 McTaskManager (Network Associates Task Manager) - "c:\program files\network associates\virusscan\vstskmgr.exe" <Not Verified; Network Associates, Inc.; VirusScan Enterprise>


-- Device Manager: Disabled ----------------------------------------------------

Class GUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Description: USB Device
Device ID: USB\VID_046D&PID_08DA&MI_01\6&15AA6E76&0&0001
Manufacturer:
Name: USB Device
PNP Device ID: USB\VID_046D&PID_08DA&MI_01\6&15AA6E76&0&0001
Service:

Class GUID:
Description: WD External HDD Button & Lights
Device ID: 1394\WD&EXTERNAL_HDD_BUTTON_&_LIGHTS\25D711E091A99000
Manufacturer:
Name: WD External HDD Button & Lights
PNP Device ID: 1394\WD&EXTERNAL_HDD_BUTTON_&_LIGHTS\25D711E091A99000
Service:


-- Scheduled Tasks -------------------------------------------------------------

2008-04-24 21:35:40 330 --ah----- C:\WINDOWS\Tasks\MP Scheduled Scan.job
2008-04-05 16:29:03 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job


-- Files created between 2008-03-24 and 2008-04-24 -----------------------------

2008-04-23 23:01:21 0 d-------- C:\Program Files\Western Digital Technologies
2008-04-23 22:51:23 0 d-------- C:\WINDOWS\8683644E5F5C4EC2AF9FAFD9B0AD095F.TMP
2008-04-23 22:50:38 0 d-------- C:\Documents and Settings\All Users\Application Data\WinZip
2008-04-23 22:43:16 0 d-------- C:\Program Files\McAfee
2008-04-23 22:17:35 0 d-------- C:\Program Files\iPod
2008-04-23 22:16:53 0 d-------- C:\Program Files\Bonjour
2008-04-23 22:12:42 0 d-------- C:\Program Files\iTunes
2008-04-22 22:31:18 0 d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-04-22 22:31:17 0 d-------- C:\WINDOWS\system32\Kaspersky Lab
2008-04-22 22:12:38 0 d-------- C:\Program Files\Common Files\Java
2008-04-22 21:15:42 0 d-------- C:\Documents and Settings\All Users\Application Data\Adobe
2008-04-22 21:14:09 0 d-------- C:\Program Files\Adobe Media Player
2008-04-22 21:13:37 0 d-------- C:\Program Files\Common Files\Adobe AIR
2008-04-21 22:52:06 0 d-------- C:\Documents and Settings\HP_Owner\Application Data\Malwarebytes
2008-04-21 22:51:53 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-04-21 22:51:52 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-04-20 11:12:12 0 d-------- C:\New Folder
2008-04-14 22:18:16 0 d-------- C:\WINDOWS\system32\NtmsData
2008-04-05 19:34:10 0 d-------- C:\Program Files\QuickTime
2008-04-05 12:37:22 0 d-------- C:\Documents and Settings\All Users\Application Data\Logishrd
2008-04-05 12:37:13 0 d-------- C:\Program Files\Logitech
2008-03-25 22:09:04 0 d-------- C:\Program Files\Trend Micro


-- Find3M Report ---------------------------------------------------------------

2008-04-24 21:50:21 0 d-------- C:\Documents and Settings\HP_Owner\Application Data\Skype
2008-04-24 21:37:28 0 d-------- C:\Documents and Settings\HP_Owner\Application Data\skypePM
2008-04-23 21:59:09 0 d-------- C:\Program Files\Updates from HP
2008-04-23 21:52:55 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-04-23 21:52:55 0 d-------- C:\Program Files\Hewlett-Packard
2008-04-22 22:15:58 0 d-------- C:\Program Files\Java
2008-04-22 22:12:38 0 d-------- C:\Program Files\Common Files
2008-04-22 21:25:50 0 d-------- C:\Documents and Settings\HP_Owner\Application Data\Adobe
2008-04-22 21:15:55 0 d-------- C:\Program Files\Common Files\Adobe
2008-04-05 21:26:38 0 d-------- C:\Program Files\Common Files\LogiShrd
2008-03-25 21:42:09 0 d-------- C:\Program Files\Help and Support Additions
2008-03-18 20:58:45 0 d-------- C:\Program Files\Kodak
2008-03-18 20:51:41 105230 --a------ C:\logfile
2008-03-14 22:30:29 0 d-------- C:\Documents and Settings\HP_Owner\Application Data\AdobeUM
2008-03-03 00:27:31 0 d-------- C:\Program Files\Skype
2008-03-03 00:27:28 0 d-------- C:\Program Files\Common Files\Skype
2008-02-25 01:19:29 0 d-------- C:\Program Files\WinAVI Video Capture
2008-02-25 01:18:58 0 d-------- C:\Program Files\WinAVI_Video_Capture
2008-02-25 01:18:49 2350139 --a------ C:\Program Files\WinAVI_Video_Capture.zip


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [05/07/1998 05:04 PM]
"HPHUPD06"="c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe" [06/07/2004 07:53 PM]
"HPHmon06"="C:\WINDOWS\system32\hphmon06.exe" [06/07/2004 07:42 PM]
"KBD"="C:\HP\KBD\KBD.EXE" [02/11/2003 09:02 PM]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [08/07/2004 03:03 PM]
"Recguard"="C:\WINDOWS\SMINST\RECGUARD.EXE" [04/14/2004 09:43 PM]
"VTTimer"="VTTimer.exe" []
"AGRSMMSG"="AGRSMMSG.exe" [06/29/2004 06:06 PM C:\WINDOWS\AGRSMMSG.exe]
"SoundMan"="SOUNDMAN.EXE" [07/01/2004 07:58 PM C:\WINDOWS\SOUNDMAN.EXE]
"PS2"="C:\WINDOWS\system32\ps2.exe" []
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [06/24/2004 09:10 PM]
"AlcWzrd"="ALCWZRD.EXE" [07/06/2004 02:05 AM C:\WINDOWS\ALCWZRD.EXE]
"ShStatEXE"="C:\Program Files\Network Associates\VirusScan\SHSTAT.exe" [09/22/2004 08:00 PM]
"McAfeeUpdaterUI"="C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" [08/06/2004 03:50 AM]
"Network Associates Error Reporting Service"="C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe" [10/07/2003 09:48 AM]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [11/03/2006 06:20 PM]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [07/29/2007 11:55 PM]
"emMON"="emMON.exe" [09/09/2007 12:40 PM C:\WINDOWS\emMON.exe]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [03/28/2008 11:37 PM]
"LogitechQuickCamRibbon"="C:\Program Files\Logitech\QuickCam\Quickcam.exe" [10/25/2007 04:37 PM]
"LogitechCommunicationsManager"="C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe" [10/25/2007 04:33 PM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [01/11/2008 10:16 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe" [03/25/2008 04:28 AM]
"HPConnectionsXP c5abd8b1-0f62-43f4-a9b8-938e04bb517e"="C:\Program Files\Hewlett-Packard\HP Connections XP\HPConnectionsXP.exe" [04/04/2008 10:17 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [03/30/2008 10:36 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [07/11/2007 10:05 PM]
"H/PC Connection Agent"="C:\Program Files\Microsoft ActiveSync\wcescomm.exe" [06/20/2006 10:36 PM]
"MoneyAgent"="C:\Program Files\Microsoft Money\System\mnyexpr.exe" [06/18/2003 12:00 PM]
"Skype"="C:\Program Files\Skype\Phone\Skype.exe" [02/01/2008 06:22 PM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 01:00 PM]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" []

C:\Documents and Settings\HP_Owner\Start Menu\Programs\Startup\
Webshots.lnk - C:\Program Files\Webshots\Launcher.exe [7/24/2007 12:20:22 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [5/29/2004 6:31:38 AM]
Picture Package Menu.lnk - C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe [12/4/2007 11:07:23 PM]
Picture Package VCD Maker.lnk - C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe [12/4/2007 11:07:14 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\L]
AutoRun\command- L:\setupSNK.exe

*Newly Created Service* - ENTDRV51



-- End of Deckard's System Scanner: finished at 2008-04-24 22:08:26 ------------


Thanks again for trying to help.

Eric
chaz62862
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Posts: 7
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Re: Suspected Malware on my computer.

Unread postby km2357 » April 25th, 2008, 2:27 am

Hi Eric.

A couple of your file associations have become corrupted, do the following to fix them:

Make sure that dss.exe is on your Desktop.

Press the Start->Run, copy/paste the following command into the box and press OK:
"%userprofile%\desktop\dss.exe" /DAFT


I don't see any signs of malware in the DSS logs, so it looks like more likely than not, your problems are hardware/software related. As my speciality is malware removal, the best option would be for me to give you a few forums to go to where they have hardware/software specialists that can help you fix/find a solution for your problems:

Computer Trouble here: http://forum.computertrouble.co.uk/index.php
or
TechSupportGuy here : http://forums.techguy.org/21-windows-nt-2000-xp/
or
VirtualDr here: http://discussions.virtualdr.com/forumdisplay.php?f=48
or
PCPitStop here : http://forums.pcpitstop.com/index.php?showforum=3

All may require free registration before posting for help.


Whatever one you decide to register at be sure to post a link back to this topic, so whoever helps you can see what has been done already.
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Re: Suspected Malware on my computer.

Unread postby chaz62862 » April 28th, 2008, 2:17 am

Thanks km2357,

I copied and pasted the command as you asked and 2 red items appeared after I clicked "Scan". I checked both boxes and clicked on "Fix". Here is a log of that for what it is worth:

DAFT Log saved on 2008-04-28 00:07:33
-----------------------------------------------------------------------
All associations okay!


I will try to contact one of your suggested hardware/software specialists. How do I post a link back to this topic? I see what you mean by not re-inventing the wheel, but am not sure how to "link" back to this exchange that we have had over the past week or so.

Thanks again,

Eric
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Posts: 7
Joined: April 18th, 2008, 12:51 am

Re: Suspected Malware on my computer.

Unread postby km2357 » April 28th, 2008, 2:39 am

Hi Eric.

Just post this link in whichever of the four forums you decide to sign up in that I gave you the links for in my previous post:

viewtopic.php?f=11&t=30003
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Re: Suspected Malware on my computer.

Unread postby chaz62862 » April 28th, 2008, 1:19 pm

Hello km2357,

Thank you again for all you have done.

Eric
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Posts: 7
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Re: Suspected Malware on my computer.

Unread postby km2357 » April 28th, 2008, 2:58 pm

You're welcome. Glad I was able to help you out some. :)
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Re: Suspected Malware on my computer.

Unread postby Simon V. » April 28th, 2008, 3:50 pm

This topic is now closed.

If you are the originator of this topic, and you need it re-opened please send an email to 'admin at malwareremoval.com', including a link to this topic.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal

Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the username used. If the username does not match the one in the thread linked, the email will be deleted.
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