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would someone please help a "non-computer" person with this?

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would someone please help a "non-computer" person with this?

Unread postby alexanderp » April 13th, 2008, 10:32 am

"Hijack this" recommened I go to this site with my attempt to rid myself of this virus. Can anybody help a computer idiot remove this yellow band across the top of Internet explorer claiming I "ma" have spy ware etc., etc.
Many Thanks

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:24:25 AM, on 4/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
C:\Program Files\Sony\Sony TV Tuner Library\SMceMan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Sony\Sony TV Tuner Library\RM_SV.exe
C:\WINDOWS\system32\dllhost.exe
C:\Documents and Settings\All Users\Application Data\qjwrarot\iderorgj.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ubejitqd.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\alex parish\Local Settings\Temporary Internet Files\Content.IE5\ZB4CVBNK\hijackthis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {2A773020-3495-43BE-BCE5-3AED51D32067} - C:\WINDOWS\system32\ddcArQjJ.dll (file missing)
O2 - BHO: DVA Storm - {461556C4-13BB-4740-A683-F22474A579F9} - C:\WINDOWS\nslbvxpgpbw.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\SearchSuggest\YSearchSuggest.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {C3E15DFE-D990-4C3F-9BE2-4CF4E3E007CE} - C:\WINDOWS\system32\pmnnlkJa.dll
O2 - BHO: (no name) - {F256D823-FEBE-4F87-AEF9-A9F7541584C6} - C:\WINDOWS\system32\pmnkHbaw.dll (file missing)
O2 - BHO: (no name) - {FCF8AD0C-F089-4331-A63A-A1F1D365E357} - C:\WINDOWS\system32\vtUlihHY.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: sgoblxtm - {340FFF53-1D47-41B1-93F3-CC8276227C29} - C:\WINDOWS\sgoblxtm.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [CreateCD_Reminder] C:\WINDOWS\Sonysys\VAIO Recovery\reminder.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [VAIOSurvey] c:\program files\sony\vaio survey\surveysa.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [cc528e63] rundll32.exe "C:\WINDOWS\system32\mohwkbnu.dll",b
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [qdfjsiff] C:\WINDOWS\system32\ubejitqd.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKLM\..\Policies\Explorer\Run: [fKYrUblAXI] C:\Documents and Settings\All Users\Application Data\qjwrarot\iderorgj.exe
O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package Menu.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
O4 - Global Startup: Picture Package VCD Maker.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net ... plugin.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD40/JSCDL/jre ... 586-jc.cab
O20 - Winlogon Notify: pmnnlkJa - C:\WINDOWS\SYSTEM32\pmnnlkJa.dll
O21 - SSODL: ogxtsepr - {20B2E808-5261-4C2F-95AB-7AD03E089292} - C:\WINDOWS\ogxtsepr.dll
O21 - SSODL: dsktbwfe - {FC1C2FE8-B382-4E7D-9623-53518DDC0A4A} - C:\WINDOWS\dsktbwfe.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SonicStageMonitoring - Sony Corporation - C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
O23 - Service: Sony TV Tuner Controller - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\halsv.exe
O23 - Service: Sony TV Tuner Manager - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\RM_SV.exe
O23 - Service: Sony TVTA Manager - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\SMceMan.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe
O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

--
End of file - 14218 bytes
alexanderp
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Posts: 19
Joined: April 13th, 2008, 10:27 am
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Re: would someone please help a "non-computer" person with this?

Unread postby dan12 » April 13th, 2008, 11:05 am

Hi, alexanderp, and welcome to malwareremoval forums

I'm dan12, I'll be glad to help you with your computer problems.

Please observe these rules while we work:
  • Perform all actions in the order given.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with it till you're given the all clear.
  • REMEMBER, ABSENCE OF SYMPTOMS DOES NOT MEAN THE INFECTION IS ALL GONE.
If you can do these things, everything should go smoothly.
  • Please note you'll need to have Administrator priviledges to perform the fixes. (XP accounts are Administrator by default)
  • Please let me know if you are using a computer with multiple accounts, as this can affect the instructions given.
It may be helpful to you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

I'm presently looking over your log and hope not to be too long.
Will be back with you as soon as I can.
Thanks dan
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dan12
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Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: would someone please help a "non-computer" person with this?

Unread postby dan12 » April 13th, 2008, 11:20 am

Highjackthis.exe is running out of a temp folder.
HijackThis.exe in a Temp folder: Can be accidentally deleted when the temp files are cleaned out, so to the backups.
Highjackthis.exe needs a permanant folder of it's own in order to create backups
Create a folder on the desktop, right click on the desktop, select new folder,and name it HJT Now locate HijackThis.exe copy and paste it into the new folder ( HJT ) you created on the desktop.
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dan12
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Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: would someone please help a "non-computer" person with this?

Unread postby alexanderp » April 13th, 2008, 4:52 pm

Dan-
Thank you so much for responding. The Virus (or what ever it is) opened about 35 windows in the course of about 4 hours.
I look forward to hearing from you.

Alex
alexanderp
Regular Member
 
Posts: 19
Joined: April 13th, 2008, 10:27 am

Re: would someone please help a "non-computer" person with this?

Unread postby dan12 » April 13th, 2008, 5:01 pm

Can I see the latest HJT log with it running from the correct folder.
Thanks dan :)
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dan12
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Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: would someone please help a "non-computer" person with this?

Unread postby alexanderp » April 13th, 2008, 6:14 pm

I'm not sure what you mean by running from "the correct folder" (I did store Hijack this in afile off the temp file) but here is the log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:12:25 PM, on 4/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
C:\Program Files\Sony\Sony TV Tuner Library\SMceMan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\Sony\Sony TV Tuner Library\RM_SV.exe
C:\WINDOWS\system32\dllhost.exe
C:\Documents and Settings\All Users\Application Data\qjwrarot\iderorgj.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ubejitqd.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: sgoblxtm - {340FFF53-1D47-41B1-93F3-CC8276227C29} - C:\WINDOWS\sgoblxtm.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [CreateCD_Reminder] C:\WINDOWS\Sonysys\VAIO Recovery\reminder.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [VAIOSurvey] c:\program files\sony\vaio survey\surveysa.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [cc528e63] rundll32.exe "C:\WINDOWS\system32\mohwkbnu.dll",b
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [qdfjsiff] C:\WINDOWS\system32\ubejitqd.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKLM\..\Policies\Explorer\Run: [fKYrUblAXI] C:\Documents and Settings\All Users\Application Data\qjwrarot\iderorgj.exe
O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package Menu.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
O4 - Global Startup: Picture Package VCD Maker.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net ... plugin.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD40/JSCDL/jre ... 586-jc.cab
O21 - SSODL: ogxtsepr - {20B2E808-5261-4C2F-95AB-7AD03E089292} - C:\WINDOWS\ogxtsepr.dll
O21 - SSODL: dsktbwfe - {FC1C2FE8-B382-4E7D-9623-53518DDC0A4A} - C:\WINDOWS\dsktbwfe.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SonicStageMonitoring - Sony Corporation - C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
O23 - Service: Sony TV Tuner Controller - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\halsv.exe
O23 - Service: Sony TV Tuner Manager - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\RM_SV.exe
O23 - Service: Sony TVTA Manager - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\SMceMan.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe
O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
O24 - Desktop Component 0: Privacy Protection - file:///C:\WINDOWS\privacy_danger\index.htm

--
End of file - 12692 bytes
alexanderp
Regular Member
 
Posts: 19
Joined: April 13th, 2008, 10:27 am

Re: would someone please help a "non-computer" person with this?

Unread postby dan12 » April 13th, 2008, 6:49 pm

That's fine,has it's own folder now :)

Make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.

You will now be presented with a screen similar to the one below:

Image

5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.


First Please disable your Symantec Script Blocking from within your Norton so it does not interfere with anything during our fixes now or later. You can enable this whenever we have verified that your system is clean.
To disable Norton AntiVirus Script Blocking:

1. Start Norton AntiVirus.
If Norton AntiVirus is installed as part of Norton SystemWorks or Norton Internet Security, then start that program.
2. Click Options.
If you see a menu, click Norton AntiVirus.
3. In the left pane, click Script Blocking.
4. In the right pane, uncheck Enable Script Blocking (recommended).
5. Click OK.

See if this helps when it comes to disabling your Norton a\v here


spybot search & destroy sdhelper

Disable spybot search & destroy\SDHelper
Open up spybot search & destroy go to mode check advanced mode.
Go to bottom left of panel and click tools then click resident
uncheck resident
SDHelper
We will need to do this in reverse to enable when fix is done


_________________


Download Combofix from any of the links below, and save it to your desktop. For information regarding this download, please visit this webpage: http://www.bleepingcomputer.com/combofi ... e-combofix

Link 1
Link 2
Link 3


**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

--------------------------------------------------------------------

Double click on combofix.exe & follow the prompts.
    When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall


Please include in your next post:
  • Combofix log txt
  • uninstall txt
  • New highjackthis log

Thanks dan
User avatar
dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: would someone please help a "non-computer" person with this?

Unread postby alexanderp » April 13th, 2008, 10:55 pm

Dear Dan-

Well, after a few trys including a bit of education, I managed to run ComboFix completely, and it seems to have worked, almost perfectly. All the pop ups and redirecting and constant "spyware" notices have stopped, except for the original one of the yellow bar with the "warning, you may be infecrted with spyware..." which shows up occasionally on explorer still. Any suggestions as as to expunge that would be gratefully received. It makes me very nervous I am too close to the edge of the abyss.
During all this I reflected both on the bastards who develope this kind of thing, and the kindness of people like yourself who selflessly bother to help idiots like me repair their mistakes. I have nothing but gratitude and respect for you.
ComboFix 08-04-13.2 - alex parish 2008-04-13 22:25:52.3 - NTFSx86
Running from: C:\Documents and Settings\alex parish\Desktop\ComboFix.exe

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\alex parish\Desktop\Error Cleaner.url
C:\Documents and Settings\alex parish\Desktop\Privacy Protector.url
C:\Documents and Settings\alex parish\Desktop\Spyware&Malware Protection.url
C:\Documents and Settings\alex parish\Desktopblackbird.jpg
C:\Documents and Settings\alex parish\DesktopEditorFKWP1.5.exe
C:\Documents and Settings\alex parish\DesktopEditorFKWP2.0.exe
C:\Documents and Settings\alex parish\Desktopfilemanagerclient.exe
C:\Documents and Settings\alex parish\Desktopfkwp1.5.exe
C:\Documents and Settings\alex parish\Desktopfkwp2.0.exe
C:\Documents and Settings\alex parish\Desktopfwebd.exe
C:\Documents and Settings\alex parish\DesktopFWebdEditor.exe
C:\Documents and Settings\alex parish\DesktopTrojan.Win32.BlackBird.exe
C:\Documents and Settings\alex parish\Desktopvirii
C:\Documents and Settings\alex parish\Favorites\Error Cleaner.url
C:\Documents and Settings\alex parish\Favorites\Privacy Protector.url
C:\Documents and Settings\alex parish\Favorites\Spyware&Malware Protection.url
C:\Program Files\akl
C:\Program Files\Inet Delivery
C:\WINDOWS\a.bat
C:\WINDOWS\base64.tmp
C:\WINDOWS\bdn.com
C:\WINDOWS\FVProtect.exe
C:\WINDOWS\iTunesMusic.exe
C:\WINDOWS\mslagent
C:\WINDOWS\mssecu.exe
C:\WINDOWS\privacy_danger
C:\WINDOWS\privacy_danger\images\capt.gif
C:\WINDOWS\privacy_danger\images\danger.jpg
C:\WINDOWS\privacy_danger\images\down.gif
C:\WINDOWS\privacy_danger\images\spacer.gif
C:\WINDOWS\privacy_danger\index.htm
C:\WINDOWS\setup.exe
C:\WINDOWS\system32\ddcArQjJ.dll
C:\WINDOWS\system32\etassjwy.ini
C:\WINDOWS\system32\fhcaejvq.ini
C:\WINDOWS\system32\JjQrAcdd.ini
C:\WINDOWS\system32\JjQrAcdd.ini2
C:\WINDOWS\system32\pmnkHbaw.dll
C:\WINDOWS\system32\pmnnlkJa.dll
C:\WINDOWS\system32\qvjeachf.dll
C:\WINDOWS\system32\wabHknmp.ini
C:\WINDOWS\system32\wabHknmp.ini2
C:\WINDOWS\system32\ywjssate.dll
C:\WINDOWS\system32akttzn.exe
C:\WINDOWS\system32anticipator.dll
C:\WINDOWS\system32awtoolb.dll
C:\WINDOWS\system32bdn.com
C:\WINDOWS\system32bsva-egihsg52.exe
C:\WINDOWS\system32dpcproxy.exe
C:\WINDOWS\system32emesx.dll
C:\WINDOWS\system32h@tkeysh@@k.dll
C:\WINDOWS\system32hoproxy.dll
C:\WINDOWS\system32hxiwlgpm.dat
C:\WINDOWS\system32hxiwlgpm.exe
C:\WINDOWS\system32medup012.dll
C:\WINDOWS\system32medup020.dll
C:\WINDOWS\system32msgp.exe
C:\WINDOWS\system32msnbho.dll
C:\WINDOWS\system32mssecu.exe
C:\WINDOWS\system32msvchost.exe
C:\WINDOWS\system32mtr2.exe
C:\WINDOWS\system32mwin32.exe
C:\WINDOWS\system32netode.exe
C:\WINDOWS\system32newsd32.exe
C:\WINDOWS\system32ps1.exe
C:\WINDOWS\system32psof1.exe
C:\WINDOWS\system32psoft1.exe
C:\WINDOWS\system32regc64.dll
C:\WINDOWS\system32regm64.dll
C:\WINDOWS\system32Rundl1.exe
C:\WINDOWS\system32smp
C:\WINDOWS\system32sncntr.exe
C:\WINDOWS\system32ssurf022.dll
C:\WINDOWS\system32ssvchost.com
C:\WINDOWS\system32ssvchost.exe
C:\WINDOWS\system32sysreq.exe
C:\WINDOWS\system32taack.dat
C:\WINDOWS\system32taack.exe
C:\WINDOWS\system32temp#01.exe
C:\WINDOWS\system32thun.dll
C:\WINDOWS\system32thun32.dll
C:\WINDOWS\system32VBIEWER.OCX
C:\WINDOWS\system32vbsys2.dll
C:\WINDOWS\system32vcatchpi.dll
C:\WINDOWS\system32winlogonpc.exe
C:\WINDOWS\system32winsystem.exe
C:\WINDOWS\system32WINWGPX.EXE
C:\WINDOWS\userconfig9x.dll
C:\WINDOWS\Web\def.htm
C:\WINDOWS\winsystem.exe
C:\WINDOWS\zip1.tmp
C:\WINDOWS\zip2.tmp
C:\WINDOWS\zip3.tmp
C:\WINDOWS\zipped.tmp

.
((((((((((((((((((((((((( Files Created from 2008-03-14 to 2008-04-14 )))))))))))))))))))))))))))))))
.

2008-04-13 21:27 . 2008-04-13 21:27 3,648 --a------ C:\WINDOWS\system32\btfrpxcm.dll
2008-04-13 21:19 . 2008-04-13 06:32 272,896 --a------ C:\WINDOWS\system32\pmnkHbaw.dll_old
2008-04-13 17:26 . 2008-04-13 17:26 <DIR> d-------- C:\Program Files\Enigma Software Group
2008-04-13 16:48 . 2008-04-13 16:48 <DIR> d-------- C:\Program Files\Trend Micro
2008-04-13 09:54 . 2008-04-13 21:19 526 --ahs---- C:\WINDOWS\system32\unbkwhom.ini
2008-04-13 09:47 . 2008-04-13 09:47 3,648 --a------ C:\WINDOWS\system32\otbbepeh.dll
2008-04-13 09:27 . 2008-04-13 09:28 <DIR> d-------- C:\Program Files\RogueRemover FREE
2008-04-13 08:40 . 2008-04-13 08:40 272,896 --a------ C:\WINDOWS\system32\ddcArQjJ.dll_old
2008-04-13 08:25 . 2008-04-13 09:16 320 --a------ C:\WINDOWS\wininit.ini
2008-04-13 07:55 . 2008-04-13 17:42 <DIR> d-------- C:\Documents and Settings\alex parish\Application Data\TmpRecentIcons
2008-04-13 06:39 . 2008-04-13 06:39 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-04-13 06:39 . 2008-04-13 07:18 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-04-13 06:35 . 2008-04-13 06:35 <DIR> d-------- C:\Program Files\CCleaner
2008-04-13 06:33 . 2008-04-13 06:33 3,648 --a------ C:\WINDOWS\system32\urxbqfhe.dll
2008-04-13 06:25 . 2008-04-13 06:25 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\qjwrarot
2008-04-13 06:25 . 2008-04-13 02:05 217,088 --a------ C:\WINDOWS\dsktbwfe.dll
2008-04-13 06:25 . 2008-04-13 02:05 212,992 --a------ C:\WINDOWS\nslbvxpgpbw.dll
2008-04-13 06:25 . 2008-04-13 02:05 172,032 --a------ C:\WINDOWS\ogxtsepr.dll
2008-04-13 06:25 . 2008-04-13 02:06 151,552 --a------ C:\WINDOWS\sgoblxtm.dll
2008-04-13 06:25 . 2008-04-13 06:25 90,112 --a------ C:\WINDOWS\system32\ubejitqd.exe
2008-04-13 06:25 . 2008-04-13 02:06 81,920 --a------ C:\WINDOWS\spnkfwad.exe
2008-04-12 08:39 . 2008-04-12 08:39 <DIR> d-------- C:\Program Files\Windows Resource Kits
2008-04-12 08:20 . 2008-04-12 08:20 <DIR> d-------- C:\WINDOWS\system32\Adobe
2008-04-12 08:14 . 2008-02-22 02:33 69,632 --a------ C:\WINDOWS\system32\javacpl.cpl
2008-04-10 15:33 . 2008-04-10 15:33 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-04-10 15:33 . 2008-04-10 15:33 1,409 --a------ C:\WINDOWS\QTFont.for
2008-04-07 06:30 . 2008-04-07 06:30 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Apple Computer
2008-04-07 06:29 . 2008-04-07 06:29 <DIR> d-------- C:\Program Files\Apple Software Update
2008-04-07 06:29 . 2008-04-07 06:29 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Apple
2008-04-07 06:28 . 2008-04-07 06:30 <DIR> d-------- C:\Program Files\QuickTime
2008-04-05 09:18 . 2008-04-07 19:10 560 --a------ C:\Documents and Settings\alex parish\Application Data\ViewerApp.dat
2008-04-05 09:06 . 2001-08-17 13:56 7,552 --a------ C:\WINDOWS\system32\drivers\SONYPVU1.SYS
2008-04-05 09:06 . 2001-08-17 13:56 7,552 --a--c--- C:\WINDOWS\system32\dllcache\sonypvu1.sys
2008-04-03 12:12 . 2008-04-03 12:14 <DIR> d--h----- C:\WINDOWS\msdownld.tmp
2008-04-03 12:12 . 2008-04-03 12:12 <DIR> d-------- C:\Program Files\Yahoo!
2008-04-03 12:12 . 2008-04-03 12:26 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Yahoo! Companion
2008-04-03 12:12 . 2008-04-03 12:12 <DIR> d-------- C:\Documents and Settings\alex parish\Application Data\Yahoo!
2008-04-03 12:06 . 2008-03-01 09:06 459,264 -----c--- C:\WINDOWS\system32\dllcache\msfeeds.dll
2008-04-03 12:05 . 2008-03-01 09:06 6,066,176 -----c--- C:\WINDOWS\system32\dllcache\ieframe.dll
2008-04-03 12:05 . 2007-06-30 23:31 2,455,488 -----c--- C:\WINDOWS\system32\dllcache\ieapfltr.dat
2008-04-03 12:05 . 2007-06-30 23:36 991,232 -----c--- C:\WINDOWS\system32\dllcache\ieframe.dll.mui
2008-04-03 12:05 . 2008-03-01 09:06 383,488 -----c--- C:\WINDOWS\system32\dllcache\ieapfltr.dll
2008-04-03 12:05 . 2008-03-01 09:06 267,776 -----c--- C:\WINDOWS\system32\dllcache\iertutil.dll
2008-04-03 12:05 . 2008-03-01 09:06 63,488 -----c--- C:\WINDOWS\system32\dllcache\icardie.dll
2008-04-03 12:05 . 2008-03-01 09:06 52,224 -----c--- C:\WINDOWS\system32\dllcache\msfeedsbs.dll
2008-04-03 12:05 . 2007-08-13 18:54 33,792 --a--c--- C:\WINDOWS\system32\dllcache\custsat.dll
2008-04-03 12:05 . 2008-02-22 06:00 13,824 -----c--- C:\WINDOWS\system32\dllcache\ieudinit.exe
2008-04-03 04:02 . 2008-04-03 04:02 <DIR> d-------- C:\Program Files\MSXML 4.0
2008-04-02 10:36 . 2008-04-02 10:36 <DIR> d-------- C:\Program Files\Auction Client
2008-04-02 08:22 . 2007-07-09 09:09 584,192 -----c--- C:\WINDOWS\system32\dllcache\rpcrt4.dll
2008-04-02 08:20 . 2006-12-07 02:40 2,362,184 -----c--- C:\WINDOWS\system32\dllcache\wmvcore.dll
2008-04-02 08:16 . 2007-04-16 11:52 984,576 -----c--- C:\WINDOWS\system32\dllcache\kernel32.dll
2008-04-02 08:16 . 2008-02-20 01:32 148,992 -----c--- C:\WINDOWS\system32\dllcache\dnsapi.dll
2008-04-02 08:16 . 2006-06-26 13:37 8,192 -----c--- C:\WINDOWS\system32\dllcache\rasadhlp.dll
2008-04-02 07:16 . 2008-04-02 07:16 <DIR> d-------- C:\Documents and Settings\NetworkService\Application Data\Symantec
2008-04-01 22:49 . 2008-04-01 22:49 <DIR> d-------- C:\WINDOWS\Sun
2008-04-01 22:47 . 2008-04-01 22:47 <DIR> d--hs---- C:\Documents and Settings\alex parish\UserData
2008-04-01 22:43 . 2008-04-01 22:43 <DIR> d-------- C:\WINDOWS\system32\LogFiles
2008-04-01 22:37 . 2008-04-01 22:37 <DIR> d-------- C:\Documents and Settings\alex parish\Application Data\AdobeUM
2008-04-01 22:36 . 2008-04-01 22:36 <DIR> d-------- C:\Program Files\Common Files\Adobe
2008-04-01 22:19 . 2008-04-01 22:35 <DIR> d-------- C:\Program Files\Norton Internet Security
2008-04-01 22:19 . 2008-04-01 22:19 2,397 --a------ C:\WINDOWS\system32\drivers\symlcbrd.sys
2008-04-01 22:18 . 2008-04-01 22:20 <DIR> d-------- C:\Program Files\Symantec
2008-04-01 22:18 . 2008-04-13 21:24 <DIR> d-------- C:\Program Files\Common Files\Symantec Shared
2008-04-01 22:18 . 2008-04-01 22:20 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Symantec
2008-04-01 22:18 . 2008-04-01 22:18 <DIR> d-------- C:\Documents and Settings\alex parish\Application Data\Symantec
2008-04-01 22:18 . 2003-11-21 10:07 82,984 --a------ C:\WINDOWS\system32\S32EVNT1.DLL
2008-04-01 22:18 . 2003-11-21 10:07 82,136 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2008-04-01 22:12 . 2008-04-03 10:36 <DIR> d-------- C:\Documents and Settings\alex parish\Application Data\HP
2008-04-01 22:11 . 2008-04-01 22:11 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\HP
2008-04-01 22:10 . 2008-04-01 22:11 <DIR> d-------- C:\Program Files\Common Files\HP
2008-04-01 22:09 . 2008-04-01 22:10 <DIR> d-------- C:\Program Files\Hewlett-Packard
2008-04-01 22:09 . 2008-04-01 22:09 <DIR> d-------- C:\Program Files\Common Files\Hewlett-Packard
2008-04-01 22:08 . 2005-10-11 22:20 77,824 -ra------ C:\WINDOWS\system32\hpzids01.dll
2008-04-01 22:08 . 2006-03-19 20:48 49,920 -ra------ C:\WINDOWS\system32\drivers\HPZid412.sys
2008-04-01 22:08 . 2006-07-03 12:54 38,400 --a------ C:\WINDOWS\system32\hpz3l4sa.dll
2008-04-01 22:08 . 2006-03-19 20:48 21,568 -ra------ C:\WINDOWS\system32\drivers\HPZius12.sys
2008-04-01 22:08 . 2006-03-19 20:48 16,496 -ra------ C:\WINDOWS\system32\drivers\HPZipr12.sys
2008-04-01 22:06 . 2008-04-01 22:06 <DIR> d-------- C:\WINDOWS\carrier
2008-04-01 22:06 . 2004-08-03 23:58 15,104 --a------ C:\WINDOWS\system32\drivers\usbscan.sys
2008-04-01 22:06 . 2004-08-03 23:58 15,104 --a--c--- C:\WINDOWS\system32\dllcache\usbscan.sys
2008-04-01 22:05 . 2008-04-01 22:11 <DIR> d-------- C:\Program Files\HP
2008-04-01 22:02 . 2008-04-01 22:14 142,093 --a------ C:\WINDOWS\hpwins05.dat
2008-04-01 22:02 . 2004-08-04 00:01 25,856 --a------ C:\WINDOWS\system32\drivers\usbprint.sys
2008-04-01 22:02 . 2004-08-04 00:01 25,856 --a--c--- C:\WINDOWS\system32\dllcache\usbprint.sys
2008-04-01 21:56 . 2008-04-01 21:58 <DIR> d-------- C:\Program Files\Microsoft Digital Image 10
2008-04-01 21:56 . 2006-11-27 10:54 539,136 -----c--- C:\WINDOWS\system32\dllcache\msftedit.dll
2008-04-01 21:56 . 2006-11-27 10:54 433,152 -----c--- C:\WINDOWS\system32\dllcache\riched20.dll
2008-04-01 21:56 . 2006-06-01 14:47 163,840 -----c--- C:\WINDOWS\system32\dllcache\jgdw400.dll
2008-04-01 21:56 . 2006-10-13 06:23 163,584 -----c--- C:\WINDOWS\system32\dllcache\nwrdr.sys
2008-04-01 21:56 . 2006-10-13 08:35 142,336 -----c--- C:\WINDOWS\system32\dllcache\nwprovau.dll
2008-04-01 21:56 . 2006-10-13 08:35 65,536 -----c--- C:\WINDOWS\system32\dllcache\nwwks.dll
2008-04-01 21:56 . 2006-10-13 08:35 64,000 -----c--- C:\WINDOWS\system32\dllcache\nwapi32.dll
2008-04-01 21:56 . 2006-06-01 14:47 27,648 -----c--- C:\WINDOWS\system32\dllcache\jgpl400.dll
2008-04-01 20:50 . 2008-04-01 20:50 <DIR> d-------- C:\Drivers
2008-04-01 20:50 . 2001-11-05 10:23 299,923 --a------ C:\WINDOWS\system32\drivers\sonyhcs.sys
2008-04-01 20:50 . 2002-10-15 23:41 102,220 --a------ C:\WINDOWS\system32\drivers\sonypvs1.sys
2008-04-01 20:50 . 2001-07-03 21:33 53,248 --a------ C:\WINDOWS\system32\SONYHCY.DLL
2008-04-01 20:50 . 2001-11-05 10:23 38,739 --a------ C:\WINDOWS\system32\drivers\sonyhcc.sys
2008-04-01 20:50 . 2001-11-05 10:23 6,097 --a------ C:\WINDOWS\system32\drivers\sonyhcb.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-04-12 12:25 --------- d-----w C:\Program Files\Google
2008-04-12 12:14 --------- d-----w C:\Program Files\Java
2008-04-04 10:35 --------- d-----w C:\Documents and Settings\All Users\Application Data\Sony Corporation
2008-04-02 00:50 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-04-01 21:39 --------- d-----w C:\Program Files\Sony
2008-04-01 21:38 --------- d-----w C:\Program Files\Common Files\Sony Shared
2008-04-01 21:38 --------- d-----w C:\Program Files\Common Files\InstallShield
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{461556C4-13BB-4740-A683-F22474A579F9}]
2008-04-13 02:05 212992 --a------ C:\WINDOWS\nslbvxpgpbw.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{340FFF53-1D47-41B1-93F3-CC8276227C29}"= "C:\WINDOWS\sgoblxtm.dll" [2008-04-13 02:06 151552]

[HKEY_CLASSES_ROOT\clsid\{340fff53-1d47-41b1-93f3-cc8276227c29}]
[HKEY_CLASSES_ROOT\sgoblxtm.1]
[HKEY_CLASSES_ROOT\TypeLib\{31F44EB4-B527-4450-AE3C-DC9EDBB5D97A}]
[HKEY_CLASSES_ROOT\sgoblxtm]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 12:24 1694208]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-10 08:00 15360]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe" [2008-04-12 08:14 171448]
"qdfjsiff"="C:\WINDOWS\system32\ubejitqd.exe" [2008-04-13 06:25 90112]
"iyuyzejk"="C:\WINDOWS\system32\hilorudu.exe" [2008-04-13 22:33 94208]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AGRSMMSG"="AGRSMMSG.exe" [2004-06-29 09:06 88363 C:\WINDOWS\AGRSMMSG.exe]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [2004-08-10 08:04 59392]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-09-29 11:15 344064]
"High Definition Audio Property Page Shortcut"="HDAudPropShortcut.exe" [2004-03-17 19:10 61952 C:\WINDOWS\system32\Hdaudpropshortcut.exe]
"CreateCD_Reminder"="C:\WINDOWS\Sonysys\VAIO Recovery\reminder.exe" [2004-07-16 15:17 53248]
"SoundMan"="SOUNDMAN.EXE" [2004-10-21 18:20 77824 C:\WINDOWS\SOUNDMAN.EXE]
"AlcWzrd"="ALCWZRD.EXE" [2004-10-21 21:44 2744832 C:\WINDOWS\ALCWZRD.EXE]
"VAIO Update 2"="C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" [2004-09-21 22:54 151552]
"VAIOSurvey"="c:\program files\sony\vaio survey\surveysa.exe" [2004-08-19 18:07 331776]
"VAIO Recovery"="C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe" [2003-04-20 01:08 28672]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2006-02-19 03:41 49152]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2005-12-21 12:54 71328]
"URLLSTCK.exe"="C:\Program Files\Norton Internet Security\UrlLstCk.exe" [2003-12-11 15:35 70800]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2008-04-07 06:28 413696]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Desktop Manager.lnk - C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe [2006-12-14 18:17:12 1212416]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2006-02-19 05:21:22 288472]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 02:01:04 83360]
Picture Package Menu.lnk - C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe [2008-04-01 20:49:54 151552]
Picture Package VCD Maker.lnk - C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe [2008-04-01 20:49:52 106496]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"= C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"= C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer\run]
"fKYrUblAXI"= C:\Documents and Settings\All Users\Application Data\qjwrarot\iderorgj.exe

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\0]
Source= file:///C:\WINDOWS\privacy_danger\index.htm
FriendlyName= Privacy Protection

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12

.
Contents of the 'Scheduled Tasks' folder
"2008-04-11 12:58:01 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-04-12 03:04:59 C:\WINDOWS\Tasks\Norton AntiVirus - Scan my computer - alex parish.job"
- C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exeh/task:
"2008-04-01 20:36:23 C:\WINDOWS\Tasks\Registration reminder 3.job"
- C:\WINDOWS\system32\OOBE\oobebaln.exe
"2008-04-14 02:34:58 C:\WINDOWS\Tasks\Symantec NetDetect.job"
- C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE
.
**************************************************************************

catchme 0.3.1351 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-13 22:32:47
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

C:\WINDOWS\system32\hilorudu.exe 94208 bytes executable

scan completed successfully
hidden files: 1

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\WINDOWS\system32\ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\CCSETMGR.EXE
C:\Program Files\Common Files\Symantec Shared\CCEVTMGR.EXE
C:\WINDOWS\system32\ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\CCPROXY.EXE
C:\WINDOWS\ehome\ehRecvr.exe
C:\WINDOWS\ehome\ehSched.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
C:\Program Files\Sony\Sony TV Tuner Library\SMceMan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\ehome\ehmsas.exe
C:\Program Files\Sony\Sony TV Tuner Library\RM_SV.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe
C:\WINDOWS\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2008-04-13 22:35:11 - machine was rebooted [alex parish]
ComboFix-quarantined-files.txt 2008-04-14 02:35:06

Pre-Run: 189,975,748,608 bytes free
Post-Run: 189,923,721,216 bytes free
.
2008-04-12 12:45:14 --- E O F ---
alexanderp
Regular Member
 
Posts: 19
Joined: April 13th, 2008, 10:27 am

Re: would someone please help a "non-computer" person with this?

Unread postby dan12 » April 14th, 2008, 3:22 am

Alex,
your doing really well, well done.
Going over your report, will get back to you soon.

You have the other logs I asked for :)
uninstall txt
New highjackthis log
dan
User avatar
dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: would someone please help a "non-computer" person with this?

Unread postby alexanderp » April 14th, 2008, 6:59 am

Dan-
Here is the Hijack this log- sorry I had to take a breather due to sleep, eat, kids, etc. JOB is also going to figure into my response time today. The UNINSTALL log I am a little fuzzy on, but I'll take a look-
Alex
P.S. I hope I haven't spoken too soon- this morning I see vestiges of the spy ware (when I first open the browser, for example). At least it's not so hysterical.






Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:55:45 AM, on 4/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Documents and Settings\All Users\Application Data\qjwrarot\iderorgj.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ubejitqd.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Sony\Sony TV Tuner Library\SMceMan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Sony\Sony TV Tuner Library\RM_SV.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\OPScan.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: DVA Storm - {461556C4-13BB-4740-A683-F22474A579F9} - C:\WINDOWS\nslbvxpgpbw.dll
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\SearchSuggest\YSearchSuggest.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: sgoblxtm - {340FFF53-1D47-41B1-93F3-CC8276227C29} - C:\WINDOWS\sgoblxtm.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [CreateCD_Reminder] C:\WINDOWS\Sonysys\VAIO Recovery\reminder.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [VAIOSurvey] c:\program files\sony\vaio survey\surveysa.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [qdfjsiff] C:\WINDOWS\system32\ubejitqd.exe
O4 - HKCU\..\Run: [iyuyzejk] C:\WINDOWS\system32\hilorudu.exe
O4 - HKCU\..\Run: [tzjopojl] C:\WINDOWS\system32\xgzatgzo.exe
O4 - HKLM\..\Policies\Explorer\Run: [fKYrUblAXI] C:\Documents and Settings\All Users\Application Data\qjwrarot\iderorgj.exe
O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package Menu.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
O4 - Global Startup: Picture Package VCD Maker.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net ... plugin.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD40/JSCDL/jre ... 586-jc.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SonicStageMonitoring - Sony Corporation - C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
O23 - Service: Sony TV Tuner Controller - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\halsv.exe
O23 - Service: Sony TV Tuner Manager - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\RM_SV.exe
O23 - Service: Sony TVTA Manager - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\SMceMan.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe
O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
O24 - Desktop Component 0: Privacy Protection - file:///C:\WINDOWS\privacy_danger\index.htm

--
End of file - 13206 bytes

P.S. I hope I haven't spoken too soon- this morning I see vestiges of the spy ware (when I first open the browser, for example). At least it's not so hysterical.
alexanderp
Regular Member
 
Posts: 19
Joined: April 13th, 2008, 10:27 am

Re: would someone please help a "non-computer" person with this?

Unread postby alexanderp » April 14th, 2008, 7:03 am

Part 2 this morning-
please God let this be what you're talking about...

Adobe Acrobat - Reader 6.0.2 Update
Adobe Flash Player ActiveX
Adobe Reader 6.0.1
Adobe Shockwave Player 11
Agere Systems PCI Soft Modem
AOL Setup
Apple Software Update
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
Auction Client
BlackBerry Desktop Software 4.2.1
BlackBerry Desktop Software 4.2.1
CC_ccProxyMSI
CC_ccStart
ccCommon
CCleaner (remove only)
Click to DVD 2.0.02 Menu Data
Click to DVD 2.3.01
CONNECT
DVgate Plus
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB935448)
HP Customer Participation Program 7.0
HP Imaging Device Functions 7.0
HP Officejet Pro All-In-One Series
HP Photosmart Essential
HP Software Update
HP Solution Center 7.0
Intel(R) PRO Network Adapters and Drivers
InterVideo WinDVD 5 for VAIO
J2SE Runtime Environment 5.0
Java(TM) 6 Update 5
LiveReg (Symantec Corporation)
LiveUpdate 1.90 (Symantec Corporation)
Malwarebytes' RogueRemover
Memory Stick Formatter
Microsoft .NET Framework 1.0 Hotfix (KB930494)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Data Access Components KB870669
Microsoft Digital Image Suite 10
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Standard Edition 2003
Microsoft Word 2002
Microsoft Works
Movielink eHome version 1.1
MPM
MSRedist
MSXML 4.0 SP2 (KB936181)
Netscape Internet Service Setup
Norton AntiSpam
Norton AntiSpam
Norton AntiVirus
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security (Symantec Corporation)
Norton WMI Update
OCR Software by I.R.I.S 7.0
OpenMG Limited Patch 4.0-04-08-02-01
OpenMG Metadata Extractor for Windows Media Player
OpenMG Secure Module 4.0.00
Picture Package
PictureGear Studio 2.0
Quicken 2005
QuickTime
Realtek High Definition Audio Driver
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Sonic Encoders
Sonic RecordNow!
SonicStage 2.1.02
SonicStage Mastering Studio Audio Filter Custom Preset
Sony Certificate PCH
Sony TV Tuner Library 1.0
Sony USB Driver
Sony Video Shared Library
Spybot - Search & Destroy
SpyHunter
Symantec Script Blocking Installer
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update Rollup 1 for Windows XP Media Center Edition 2005 with HDTV Support (KB873369)
VAIO Control Center
VAIO Entertainment Platform
VAIO Help and Support
VAIO Media 3.1
VAIO Media Integrated Server 3.1
VAIO Media Redistribution 3.1
VAIO Original Screen Saver
VAIO Original Screen Saver VAIO Scene HD Normal Contents
VAIO Registration
VAIO Structure Wallpaper
VAIO Survey Standalone
VAIO Update 2
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Player 10 Hotfix [See KB886612 for more information]
Windows Resource Kit Tools - SubInAcl.exe
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Yahoo! Search Suggest Add-on for IE7
Yahoo! Toolbar

time for coffee!!

A
alexanderp
Regular Member
 
Posts: 19
Joined: April 13th, 2008, 10:27 am

Re: would someone please help a "non-computer" person with this?

Unread postby dan12 » April 14th, 2008, 7:17 am

Yes, that's what I want. well done you are doing well so relax.
I'm here to guide you through, will post your next part soon. once I've looked at the uninstall list. :)
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dan12
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Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: would someone please help a "non-computer" person with this?

Unread postby dan12 » April 14th, 2008, 7:25 am

We have a little way to go yet untill I have it as I want it, things are going well.
Ok, take your time and do as detailed.


1. Close any open browsers.

2. Open notepad and copy/paste the text in the quotebox below into it:

Code: Select all
   File::
C:\WINDOWS\system32\btfrpxcm.dll
C:\WINDOWS\system32\pmnkHbaw.dll_old
C:\WINDOWS\system32\unbkwhom.ini
C:\WINDOWS\system32\otbbepeh.dll
C:\WINDOWS\system32\ddcArQjJ.dll_old
C:\WINDOWS\system32\urxbqfhe.dll
C:\Documents and Settings\All Users\Application Data\qjwrarot
C:\WINDOWS\dsktbwfe.dll
C:\WINDOWS\nslbvxpgpbw.dll
C:\WINDOWS\ogxtsepr.dll
C:\WINDOWS\sgoblxtm.dll
C:\WINDOWS\system32\ubejitqd.exe
C:\WINDOWS\spnkfwad.exe
C:\WINDOWS\system32\ubejitqd.exe
C:\WINDOWS\sgoblxtm.dll
C:\WINDOWS\nslbvxpgpbw.dll
C:\WINDOWS\system32\xgzatgzo.exe


Folder::
C:\Documents and Settings\All Users\Application Data\qjwrarot

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{461556C4-13BB-4740-A683-F22474A579F9}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{340FFF53-1D47-41B1-93F3-CC8276227C29}"=-

[-HKEY_CLASSES_ROOT\clsid\{340fff53-1d47-41b1-93f3-cc8276227c29}]

[-HKEY_CLASSES_ROOT\sgoblxtm.1]

[-HKEY_CLASSES_ROOT\sgoblxtm]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"qdfjsiff"=-
"iyuyzejk"=-

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer\run]
"fKYrUblAXI"=-

[-HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\0]

Rootkit::
C:\WINDOWS\system32\hilorudu.exe 
    


Save this as CFScript.txt, in the same location as ComboFix.exe


Image

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at "C:\ComboFix.txt"

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall


-----------------------------------------------


: Malwarebytes' Anti-Malware :

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\\Documents and Settings\\Username\\Application Data\\Malwarebytes\\Malwarebytes' Anti-Malware\\Logs\\mbam-log-date (time).txt


TotalScan
Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal
Please go to this site Link >> TotalScan << LINK
  • Under Scan Now click the Full Scan button
  • Follow the prompts to install the Active X if necessary
  • Go and make a cup of tea/coffee/beverage of your choice and watch some TV :)
  • When the scan is finished, a report will be generated
  • Next to Scan Details click the small Save button and save the report to your desktop.
  • Please post the report in your reply.

Please include in your next post:
  • Combofix log txt
  • Malwarebytes log
  • Total scan log
  • New highjackthis log

Thanks dan
User avatar
dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: would someone please help a "non-computer" person with this?

Unread postby alexanderp » April 16th, 2008, 7:07 am

Dan-

Good morning. Sorry to have been out of the loop the last two days- much action at work which was unavoidable.

I attempted to "drag" the notebook with the new combofix tex into the Combofix "icon" on the desk top. Wouldn't go so I simpy "copied" it into same, and then ran the program. It seem to run as before, but stalled when it said it was preparing a log. After about 1/2 hour I shut it down and (thankfully) the computer started up again. I didn't want to proceed any further without you blessing. Should I attempt again?

I'll be home today and as such will be checking periodically for your suggesitons. Hoopefully late morning I can dedicate a chunk of time to try to put this to bed.

Alex
alexanderp
Regular Member
 
Posts: 19
Joined: April 13th, 2008, 10:27 am

Re: would someone please help a "non-computer" person with this?

Unread postby dan12 » April 16th, 2008, 7:26 am

Morning to you also, are you copying the the files from the code box into notepad it has to be notepad else it won't work?
Are you saving file as CFScript.txt?
let me know.
I have to go out later this morning but will be back in the evening.
dan :)
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dan12
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Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire
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