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my computer is very sluggish

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my computer is very sluggish

Unread postby danieldo » April 7th, 2008, 12:37 pm

I would appreciate any assistance in analyzing my HijackThis log file. Though I don't have any problems with my computer, it has sudenly become very slow.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:59:37, on 07/04/08
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\nfsclnt.exe
C:\WINDOWS\system32\lkcitdl.exe
C:\WINDOWS\system32\lkads.exe
C:\WINDOWS\system32\lktsrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Novell\ZENworks\nalntsrv.exe
C:\Program Files\National Instruments\Shared\Security\nidmsrv.exe
C:\WINDOWS\system32\nisvcloc.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\PatchLink\Update Agent\GravitixService.exe
C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\WolSerNT.exe
C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Novell\ZENworks\wm.exe
C:\WINDOWS\system32\nipalsm.exe
C:\WINDOWS\system32\nipalsm.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Novell\ZENworks\WMRUNDLL.EXE
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\taskswitch.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\PROGRA~1\ICQ6\ICQ.exe
C:\Program Files\palmOne\Hotsync.exe
C:\Program Files\Last.fm\LastFMHelper.exe
C:\VSTASCAN\vsaccess.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
D:\MATLAB2007b\bin\win32\MATLAB.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Windows Media Player\setup_wm.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = wwwproxy.weizmann.ac.il:8080
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [MNCN USB] C:\WINDOWS\system32\ShellExt\mncntray.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ICQ] "C:\PROGRA~1\ICQ6\ICQ.exe" silent
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: Last.fm Helper.lnk = C:\Program Files\Last.fm\LastFMHelper.exe
O4 - Startup: UMAX VistaAccess.lnk = C:\VSTASCAN\vsaccess.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: &יצא ל- Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O9 - Extra button: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 4650645421
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Desktop Manager 5.7.712.18632 (GoogleDesktopManager-121807-210419) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Lookout Citadel Server (LkCitadelServer) - National Instruments, Inc. - C:\WINDOWS\system32\lkcitdl.exe
O23 - Service: National Instruments PSP Server Locator (lkClassAds) - National Instruments, Inc. - C:\WINDOWS\system32\lkads.exe
O23 - Service: National Instruments Time Synchronization (lkTimeSync) - National Instruments, Inc. - C:\WINDOWS\system32\lktsrv.exe
O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\Program Files\Novell\ZENworks\nalntsrv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: nidevldu - National Instruments Corporation - C:\WINDOWS\system32\nipalsm.exe
O23 - Service: National Instruments Domain Service (NIDomainService) - National Instruments, Inc. - C:\Program Files\National Instruments\Shared\Security\nidmsrv.exe
O23 - Service: NILM License Manager (NILM License manager) - Macrovision Corporation - C:\Program Files\National Instruments\Shared\License Manager\Bin\lmgrd.exe
O23 - Service: nipxirmu - National Instruments Corporation - C:\WINDOWS\system32\nipalsm.exe
O23 - Service: NI Service Locator (niSvcLoc) - National Instruments Corp. - C:\WINDOWS\system32\nisvcloc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Novell ZENworks Patch Management (PatchLink Update) - Novell, Inc. - C:\Program Files\PatchLink\Update Agent\GravitixService.exe
O23 - Service: Novell ZFD Wake on LAN Status Agent (Prometheus Wake-On-LAN Status Agent) - Novell Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\WolSerNT.exe
O23 - Service: Novell ZFD Remote Management (Remote Management Agent) - Novell Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
O23 - Service: Workstation Manager (ZFDWM) - Novell, Inc. - C:\Program Files\Novell\ZENworks\wm.exe

--
End of file - 9622 bytes
danieldo
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Posts: 10
Joined: April 7th, 2008, 11:45 am
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Re: my computer is very sluggish

Unread postby Shaba » April 10th, 2008, 6:51 am

Hi danieldo

Are both AVG and Norton up-to-date?
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Shaba
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Re: my computer is very sluggish

Unread postby danieldo » April 10th, 2008, 9:50 am

Dear Shaba,

AVG Free Edition is up-to-date, and I'm not using Norton.

I thought I had uninstalled the Norton anti-virus. If Norton is not uninstalled, then I would guess that it is not up to date, but I don't see Norton running on the task bar, nor in the list of "All Programs" from the Start Menu, nor in the list of programs in the "Add or Remove Programs" window. Although I haven't checked all 63 of the processes listed under the "Processes" tab of the "Windows Task Manager" none appear to belong to Norton.

Your assistance I greatly appreciated,
Daniel
danieldo
Active Member
 
Posts: 10
Joined: April 7th, 2008, 11:45 am

Re: my computer is very sluggish

Unread postby Shaba » April 10th, 2008, 9:58 am

Hi

Please don't use colorful font in the future.

Then we next uninstall Norton.

Ensure that windows own firewall is on.

After that:

Follow these instructions and post back a fresh HijackThis log.
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Shaba
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Joined: March 24th, 2006, 4:42 am
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Re: my computer is very sluggish

Unread postby danieldo » April 10th, 2008, 10:46 am

Dear Shaba,

wow, that was quick.

I downloaded and ran the Norton Removal Tool, but it opens a window that says that I must first uninstall Symantec AntiVirus 8 through the "Add/Remove Programs" (attached is a screen capture of this window). In the "Add or Remove Programs" window I cannot locate this programs listing.
Now I found the "Symantec AntiVirus" subfolder under the "Programs Files" folder. So, I'm wondering, if instead of uninstalling the Norton AntiVirus, can I update it and start using it along with, or instead of AVG Free Edition antivirus?
You do not have the required permissions to view the files attached to this post.
danieldo
Active Member
 
Posts: 10
Joined: April 7th, 2008, 11:45 am

Re: my computer is very sluggish

Unread postby Shaba » April 10th, 2008, 10:57 am

Hi

Let's check this then:

  1. Please download and install CCleaner Slim.
  2. Once installed, double click on the desktop shortcut created.
  3. On the leftmost column, click on Tools.
  4. On the middle column, click on Uninstall.
  5. At the bottom right hand corner, click on the Save to text file... button.
  6. By default, it saves this file to C:\Program Files\CCleaner named install.txt. You may want to save it to your desktop to find it easily. Click Save.
  7. Close CCleaner.

Note: Doing this will not uninstall any programs. It will only produce a log of installed programs on your computer.
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Shaba
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Posts: 26974
Joined: March 24th, 2006, 4:42 am
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Re: my computer is very sluggish

Unread postby danieldo » April 10th, 2008, 11:34 am

I downloaded and installed CCleaner Slim.
Following is the created install.txt file:

ACE Mega CoDecS Pack
Ad-Aware 2007
Adobe Acrobat 8 Professional - Middle Eastern, North African
Adobe Acrobat 8.1.0 Professional
Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe Illustrator CS
Adobe Photoshop 7.0.1
Adobe SVG Viewer 3.0
AFPL Ghostscript 7.00
AFPL Ghostscript 8.11
AFPL Ghostscript Fonts
Alt-Tab Task Switcher Powertoy for Windows XP
AVG 7.5
Carl Zeiss AxioVision LE Rel. 4.5
CCleaner (remove only)
DAO 3.5
DesignWorks Lite 4
Documents To Go
DVD Genie (remove only)
DVD RIP N BURN 5.0.0.1
DVD Shrink 3.1.7
EndNote
Foundations of Behavioral Neuroscience
Google Desktop
Google Earth
Google Talk (remove only)
GSview 4.0
GSview 4.4
Highlight Viewer (Windows Live Toolbar)
HijackThis 2.0.2
HI-TECH C51-lite V9.60PL0
HI-TECH PICC lite V9.60PL0
Hotfix for Microsoft .NET Framework 3.0 (KB932471)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB909394)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB926239)
hp photosmart printer series (Remove only)
ICQ6
Image Resizer Powertoy for Windows XP
Intel(R) PRO Network Adapters and Drivers
Intel(R) PROSet
Intellisync® for Yahoo!
ISI ResearchSoft - Export Helper
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Jasc Paint Shop Pro 9
Jasc Paint Shop Pro 9 GDI+ Patch
Jasc Paint Shop Pro 9.01 Patch
Java 2 Runtime Environment, SE v1.4.1_02
Java Web Start
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) SE Runtime Environment 6 Update 1
Kinoma Producer for Palm, Inc.
LAN Workplace Pro 5.2
Last.fm 1.4.2.59470
LiveMath Plugin
LiveUpdate 1.7 (Symantec Corporation)
LTspice/SwCADIII
Macromedia Shockwave Player
Map Button (Windows Live Toolbar)
MATLAB R2007b
Messenger Force for MSN v2.4ppc
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft .NET Framework 3.0 Service Pack 1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Cubicle Chaos for Pocket PC (Remove Only)
Microsoft Data Access Components KB870669
Microsoft IntelliType Pro 6.1
Microsoft Office XP English User Interface Pack
Microsoft Office XP Professional עם FrontPage
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Windows Journal Viewer
Microsoft Windows Services for UNIX
Mozilla Firefox (2.0.0.13)
Mozilla Thunderbird (2.0.0.9)
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 6.0 Parser (KB933579)
National Instruments Software
Nero - Burning Rom
NEURON 5.4 (remove only)
NI Assistant Framework
NI Assistant Framework LabVIEW Code Generator 61
NI Assistant Framework LabVIEW Code Generator 70
NI Assistant Framework LabVIEW Code Generator 71
NI Calibration Provider for MAX
NI Circuit Design Suite 10 Core
NI Circuit Design Suite 10 Educational
NI Common Digital 1.2.0
NI DAQ Assistant 1.2.0
NI DDSP
NI Distribution Information - FDS English
NI DPPH
NI EULA Depot
NI Example Finder 2.0
NI GPIB Provider for MAX
NI Instrument IO Assistant
NI Instrument IO Assistant for LabVIEW 7.1
NI IVI Engine 1.83
NI IVI Provider for MAX
NI LabVIEW 7.1
NI LabVIEW 7.1 Core Essentials
NI LabVIEW Advanced Analysis 7.1
NI LabVIEW Full 7.1
NI LabVIEW Picture Control and CIN Tools 7.1
NI LabVIEW Run-Time Engine 7.0
NI LabVIEW Run-Time Engine 7.1
NI LabVIEW Run-Time Engine 8.0.1
NI LabVIEW Run-Time Engine 8.2
NI LabWindows/CVI 7.0 Code Generator
NI LabWindows/CVI 8.0.1 Run-Time Engine
NI License Manager
NI Logos 4.7
NI LVBroker
NI LVBrokerAux1071
NI LVBrokerAux70
NI LVBrokerAux71
NI Math Kernel Libraries
NI MDF Support
NI Measurement & Automation Explorer 3.1
NI Measurement Studio Recipe Processor
NI Measurements eXtensions for PAL 1.2.0
NI MIO Device Drivers 1.2.0
NI PXI Provider 1.3.0f1 for MAX
NI PXI Resource Manager 1.2.0
NI Remote Provider for MAX
NI Remote PXI Provider for MAX
NI SCXI 1.2.0
NI Service Locator
NI Software Provider for MAX
NI Spy 2.1.0f0
NI STC 1.2.0
NI TDMS
NI Timing 1.2.0
NI Uninstaller
NI USI 1.3.0
NI-488.2 1.74
NICI (Shared) U.S./Worldwide (128 bit) (2.6.8-2)
NI-DAQ 7.0 Document Set 1.0.1
NI-DAQ 7.2, Traditional
NI-DAQ C API 7.2
NI-DAQ INF Files 7.2.0
NI-DAQ Provider for MAX
NI-DAQmx 7.2
NI-DAQmx Documentation 1.1.1
NI-DAQmx DSA Support 1.2.0
NI-DAQmx Expert Framework 1.2.0
NI-DAQmx MAX Support 1.2.0
NI-DAQmx support for LabVIEW
NI-DAQmx Switch Core 1.2.0
NI-DIM 1.1.0f0
NI-MDBG 1.1.0f0
NI-MRU 2.2.0f0
NI-MXDF 1.2.0f0
NI-ORB 1.1.0f1
NI-PAL 1.8.0f0
NI-RPC 3.1.1f0
NI-RPC 3.1.1f0 for PharLap
NI-VISA 3.1
NI-VISA Provider 3.1 for MAX
NI-VISA Runtime 3.1
NI-VISA Server 3.1
NI-VXI Provider for MAX
NI-VXI Support for LabVIEW 1.2.1f0
NMAS Client
Novell iPrint Client v04.26.00
NVIDIA Drivers
Oracle JInitiator 1.1.8.14
palmOne
PCI Audio Driver
Peer2Mail (remove only)
Presto! ImageFolio LE
Presto! PageManager
Presto! PageType
QuickTime
RealPlayer
Sambar Server 5.0 Beta 5
ScreenManager Pro for USB
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Skype™ 3.6
Smart Menus (Windows Live Toolbar)
Spybot - Search & Destroy
SSH Secure Shell
Symantec AntiVirus Client
System Requirements Lab
Traditional NI-DAQ Documentation 1.0.3
TrueCrypt
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920342)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925720)
Update for Windows XP (KB925876)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Virtual Desktop Manager Powertoy for Windows XP
VistaScan
VistaShuttle
WebFldrs XP
Windows 2000 Weizmann Standard Package
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage v1.3.0254.0
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live Favorites for Windows Live Toolbar
Windows Live installer
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Media Format 11 runtime
Windows Media Player 11
Windows NT Messaging
Windows Presentation Foundation
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WinRAR archiver
WinSCP 4.0.2 beta
WinZip
Xming 6.9.0.28
ZENworks for Desktops Management Agent
danieldo
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Re: my computer is very sluggish

Unread postby Shaba » April 10th, 2008, 12:06 pm

Hi

Uninstall Symantec AntiVirus Client via add/remove programs and then continue with my previous instructions, please :)
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Re: my computer is very sluggish

Unread postby danieldo » April 10th, 2008, 12:21 pm

instead of uninstalling the Norton AntiVirus, can I update it and start using it along with, or instead of AVG Free Edition antivirus?
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Re: my computer is very sluggish

Unread postby Shaba » April 10th, 2008, 12:28 pm

Hi

Yes if you then uninstall AVG.
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Re: my computer is very sluggish

Unread postby danieldo » April 10th, 2008, 1:52 pm

I've uninstalled AVG 7.5 build 516 (12/18/2007). When the uninstallation had completed, a balloon notice from the task bar informed me to check the Virus Protection status (attached screen capture).

I'd like to thank you for your intensive assistance.
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Re: my computer is very sluggish

Unread postby Shaba » April 10th, 2008, 1:57 pm

Hi

Try to first update Norton and let me know if it helped.
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Re: my computer is very sluggish

Unread postby danieldo » April 10th, 2008, 4:04 pm

I ran the Symantec AntiVirus LiveUpdate
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Re: my computer is very sluggish

Unread postby Shaba » April 11th, 2008, 3:59 am

Hi

Did it help for that message?
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Re: my computer is very sluggish

Unread postby danieldo » April 13th, 2008, 3:33 am

I updated Norton (I ran the Symantec AntiVirus LiveUpdate) and restarted the computer, but I'm still getting the notice "Symantec AntiVirus reports that it is installed, but its status is unknown....". But this doesn't bother me much, as long as I know that the Symantec AntiVirus is installed and operating. Is all this related to my computer running so slowly?
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