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Help - Outlook express freezes

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Help - Outlook express freezes

Unread postby Red Earth » March 29th, 2008, 6:12 pm

Hi there,

I think I got an infected email, when I opened my outlook express and tried to delete my spam emails I couldn't delete one of them, I tried and tried, then selected a few unwanted emails at a time and tried that too, but nothing changed. Then the program became non responsive, I closed it and tried reopening it, and found all the emails of the last few days had disappeared and the program became immediately non responsive. I've done a system scan, I have AVG. But nothing. Then a friend told me to try McAfee, so I uninstalled AVG and installed McAfee, it did detect 2 bad files and quaranteed one and deleted the other. But still I can't get to use my email. I tried 'system restore' several times, going further and further back each time, but the problem is still there. I was looking through the internet for help and found out that when I launch Outlook Express my 'system idle process' on the Windows Task Manager, which is normally in the 90s would go immediately to 00. I tried to import my emails to microsoft outlook - which I never use, but is installed on my computer - but it froze after trying to import 71% of my inbox. Here is my hijack this log - I really hope you can help, I have around a years worth of emails that I don't want to lose!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:43:46, on 29/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\Kontiki\KHost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spamihilator\spamihilator.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Veoh Networks\Veoh\VeohClient.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.fxtradingpartner.com/edu/index.asp?q=front
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.1121.2472\swg.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\PROGRA~1\GOOGLE~1\GoogleAFE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [ISBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [VAIO Update 3] "C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Samsung Common SM] "C:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exe" /autorun
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Spamihilator] "C:\Program Files\Spamihilator\spamihilator.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Veoh] "C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" /VeohHide
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.com/en/
O15 - Trusted Zone: *.sony-europe.com
O15 - Trusted Zone: *.sonystyle-europe.com
O15 - Trusted Zone: *.vaio-link.com
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - https://moneymanager.egg.com/Pinsafe/ac ... acking.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Fac ... loader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 9858872453
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://markettechnologies.webex.com/cl ... eatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B7AA3759-22FC-469F-9423-0E8392A2E848}: NameServer = 87.194.0.51,87.194.0.52
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Cooporated Initialisation (VCI) - Sony Corporation - C:\Program Files\Sony\VAIO Cooperated Initialisation\VCI_SVC.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

--
End of file - 13552 bytes



I cannot access the email application on my computer but I can from another, so please do let me know if you can resolve my problem. Thank you!!!
Red Earth
Regular Member
 
Posts: 20
Joined: March 29th, 2008, 5:52 pm
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Re: Help - Outlook express freezes

Unread postby John B. » April 3rd, 2008, 9:26 am

Hi! :hello2: and welcome to the Malware Removal forums.
My name is John Brouwer - if it helps, you can call me John for short. I'll be glad to help you with your computer problems.

HijackThis logs can take some time to research, so please be patient with me. I know that you need
your computer working as quickly as possible, and I will work hard to help see that happens.

These rules are good for you to know:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • If you don't reply within five days after my last instructions this topic will be closed. If you will not be able to reply within five days please tell me so the topic will not be closed.

These rules are to make my voluntary work more comfortable:
  • Please be patient. The work I do is voluntary and I also have a private life (school, work, friends and hobbies).
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • Please reply to this thread. Do not start a new topic.
  • Also, don't post logs as attachments. Other helpers like to view the logs as well and opening a lot of attachments is irritating. It can also contain malware.

Finally, please make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:
  • Start HijackThis
  • Click on the Config button
  • Click on the Misc Tools button
  • Click on the Open Uninstall Manager button.
  • Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Save the file to your desktop and post the contents in a reply to this topic. Also, please post a fresh HijackThis log.

Greets, John.
User avatar
John B.
MRU Master Emeritus
 
Posts: 4568
Joined: May 14th, 2006, 5:05 am
Location: The Netherlands

Re: Help - Outlook express freezes

Unread postby Red Earth » April 3rd, 2008, 4:33 pm

Hey John

Thanks for taking on my malware problem! I really appreciate it. Here is the uninstall log:

4oD
AC3Filter (remove only)
Adobe Flash Player ActiveX
Adobe Reader 7.0.9
Adobe® Photoshop® Album Starter Edition 3.0
AVG 7.5
Click to DVD 2.0.03 Menu Data
Click to DVD 2.5.32
Disc2Phone
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
DTMF Dial
DVgate Plus
Final Draft 7
FTP Surfer
FX AccuCharts
Global Trading System
Global Trading System Pro
Google AFE
Google Desktop
Google Earth
Google SketchUp 6
Google SketchUp 6 Exporters
Google SketchUp LayOut 6
Google SketchUp Pro 6
Google Talk (remove only)
Google Toolbar for Internet Explorer
HDAUDIO SoftV92 Data Fax Modem with SmartCP
High Definition Audio Driver Package - KB835221
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB900466)
Hotfix for Windows XP (KB910728)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB935448)
Image Converter 2 Plus
Intel(R) Graphics Media Accelerator Driver for Mobile
Intel(R) PRO Network Connections Drivers
Intel(R) PROSet/Wireless Software
InterVideo WinDVD for VAIO
Ipswitch WS_FTP Home 2007
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
LAN-Express AS IEEE 802.11 Wireless LAN
Macromedia Dreamweaver MX 2004
Macromedia Extension Manager
Macromedia Flash MX
Macromedia HomeSite+
mCore
mDriver
Memory Stick Formatter
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Professional
Microsoft Report Viewer Redistributable 2005
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (VPINSTANCE)
Microsoft SQL Server 2005 Tools Express Edition
Microsoft SQL Server Desktop Engine (VAIO_VEDB)
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
mMHouse
mPfMgr
mProSafe
MSN
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 6.0 Parser (KB933579)
mWlsSafe
mXML
OpenMG Limited Patch 4.7-07-14-05-01
OpenMG Secure Module 4.7.00
Package: IntelliChart Desktop
Picasa 2
QuickTime
RealPlayer
Realtek High Definition Audio Driver
Rhapsody Player Engine
Roxio DigitalMedia Audio
Roxio DigitalMedia Copy
Roxio DigitalMedia Data
Samsung ML-1610 Series
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 2.0 (KB928365)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB946026)
Setting Utility Series
Skype™ 3.5
SonicStage 4.3
Sony Ericsson Device Data
Sony Ericsson Drivers
Sony Ericsson PC Suite
Sony Ericsson PC Suite
Sony MP4 Shared Library
Sony USB Mouse
Sony Utilities DLL
Sony Video Shared Library
Spamihilator
TopStyle Lite (Version 3.0)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB912945)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
VAIO Control Center
VAIO Entertainment Platform
VAIO Event Service
VAIO Hardware Diagnostics
VAIO Long Battery Life Wallpaper
VAIO Media 5.0
VAIO Media AC3 Decoder 1.0
VAIO Media Integrated Server 5.0
VAIO Media Redistribution 5.0
VAIO Media Registration Tool 5.0
VAIO Online Registration (English)
VAIO Original Screen Saver
VAIO Original Screen Saver VAIO Cozy Screen SD Wide Contents
VAIO Power Management
VAIO Product Survey
VAIO Sea Wallpaper
VAIO Starfish Wallpaper
VAIO Update 3
VeohTV BETA
WebEx
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB307154
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB884575
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888239
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893056
Wireless LAN Starter
Yahoo! Browser Services
Yahoo! Messenger
Yahoo! Toolbar

and here is my new hijack this log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:33:43, on 03/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spamihilator\spamihilator.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Veoh Networks\Veoh\VeohClient.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\fxsolutions\fxsgtst.exe
C:\Program Files\Microsoft Office\Office\EXCEL.EXE
C:\Program Files\FX\FX AccuCharts\professional.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.fxtradingpartner.com/edu/index.asp?q=front
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.1121.2472\swg.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\PROGRA~1\GOOGLE~1\GoogleAFE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [ISBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [VAIO Update 3] "C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Samsung Common SM] "C:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exe" /autorun
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Spamihilator] "C:\Program Files\Spamihilator\spamihilator.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Veoh] "C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" /VeohHide
O4 - HKCU\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.com/en/
O15 - Trusted Zone: *.sony-europe.com
O15 - Trusted Zone: *.sonystyle-europe.com
O15 - Trusted Zone: *.vaio-link.com
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - https://moneymanager.egg.com/Pinsafe/ac ... acking.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Fac ... loader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 9858872453
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://markettechnologies.webex.com/cl ... eatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B7AA3759-22FC-469F-9423-0E8392A2E848}: NameServer = 87.194.0.51,87.194.0.52
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Cooporated Initialisation (VCI) - Sony Corporation - C:\Program Files\Sony\VAIO Cooperated Initialisation\VCI_SVC.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

--
End of file - 13855 bytes
Red Earth
Regular Member
 
Posts: 20
Joined: March 29th, 2008, 5:52 pm

Re: Help - Outlook express freezes

Unread postby John B. » April 4th, 2008, 7:35 am

Hi,

In your log I dont' see a firewall. Are you running AVG Internet Security or just the Anti-Virus. If AVG hasn't an integrated firewall please do this:
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. If you use the Windows Firewall you might think that's sufficient but it only controls one way of the traffic (outgoing). Simply using a Firewall in its default configuration can lower your risk greatly. Here are some firewalls which are free for personal use and most used:
Comodo
Kerio
Online Armor


Your log looks clean, so lets run some more scans..

Step 1: Update Adobe Reader
It looks like your version of Adobe Reader is out of date and you're vulnarable for infections.
Please download the newest version here:
http://ardownload.adobe.com/pub/adobe/r ... _en_US.exe

During the install make sure you don't install the Adobe Photoshop Album Starter Edition if you don't want it. Then go to Add/Remove Programs and remove any older versions that may remain.

Step 2: Delete old versions of Java
  • Click Start
  • Go to Control Panel
  • Go to Add/Remove Programs
  • Find and click Remove for the following (if present):

    J2SE Runtime Environment 5.0 Update 6
    Java(TM) 6 Update 2
    Java(TM) 6 Update 3

Step 3: Remove HijackThis entry
  • Run HijackThis
  • Click on the Scan button
  • Put a check beside the item listed below (if present):

    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

Step 4: Download and Run ATF Cleaner
Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it.

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.

Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.

Step 5: Download and Run ComboFix
Before you download the newest version of ComboFix please make sure there's no older version of ComboFix on your desktop! If there is one, please delete it.

Download Combofix from any of the links below, and save it to your desktop:
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://www.forospyware.com/sUBs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

For information regarding this download, please visit this webpage:
http://www.bleepingcomputer.com/combofi ... e-combofix

Note: It is important that it is saved directly to your desktop!

Now close any open browsers. Also close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts. Do not mouseclick combofix's window while it's running. That may cause it to stall.

When finished, it will produce a report for you. This report will also be saved in C:\ComboFix.txt

Step 6: Run Kaspersky Online Scan
Please do an online scan with Kaspersky Online Scanner. Please use Internet Explorer as it uses ActiveX.

Click on Kaspersky Online Scanner and click Accept

You will be promted to install an ActiveX component from Kaspersky, so click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:
    • Scan using the following Anti-Virus database:
        Extended (if available otherwise Standard)
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer.
  • The program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button and save the file to your desktop.

Step 7: Post logs
Please post the following logs in a reply to this topic (use multiple posts if needed):
  • Tell me if you Internet Service Provider is Avatar Broadband Networks.
  • Fresh HijackThis log
  • ComboFix log
  • Kaspersky log

Greets, John.
User avatar
John B.
MRU Master Emeritus
 
Posts: 4568
Joined: May 14th, 2006, 5:05 am
Location: The Netherlands

Re: Help - Outlook express freezes

Unread postby Red Earth » April 5th, 2008, 9:37 am

Hi John, Thanks for your quick reply.

1. I don't have a firewall because my broadband provider, Be, says there is a firewall on the Bebox receiver, and if I were to put on my windows firewall or other firewall, then it would not connect to the internet at all.

2. My internet service provider is not Avatar Broadband, it is Be.

3. I was unable to disable my anti-virus, it is AVG and it doesn't seem to give me that option, the only option I could see was to exit the AVG control centre, but I think my anti-virus was still turned on according to the details in the control panel.

4. I had to run the Kaspersky log twice as the first time I left it running overnight and in the morning my screen was the colour red (!) and frozen. I had to power off (could not get up the task manager) and power on again to restart. I ran both the ComboFix again (because I couldn't remember which programme I was running at the time when the computer froze), and then the Kaspersky log.

Here is the Kaspersky log:

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Saturday, April 05, 2008 2:29:02 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 5/04/2008
Kaspersky Anti-Virus database records: 683803
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\
F:\

Scan Statistics:
Total number of scanned objects: 86209
Number of viruses found: 3
Number of infected objects: 4
Number of suspicious objects: 7
Duration of the scan process: 01:39:26

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Kontiki\error.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Sony Corporation\SonicStage\Packages\MtData.ldb Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Sony Corporation\SonicStage\Packages\MtData.mdb Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Sony Corporation\VAIO Entertainment Platform\1.0\VzCdb\VzCdb_Mgr.ldf Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Sony Corporation\VAIO Entertainment Platform\1.0\VzCdb\VzCdb_Mgr.mdf Object is locked skipped
C:\Documents and Settings\k\Application Data\AVG7\l_000107.log Object is locked skipped
C:\Documents and Settings\k\Application Data\Skype\kothai.kanthan\call256.dbb Object is locked skipped
C:\Documents and Settings\k\Application Data\Skype\kothai.kanthan\callmember256.dbb Object is locked skipped
C:\Documents and Settings\k\Application Data\Skype\kothai.kanthan\chat1024.dbb Object is locked skipped
C:\Documents and Settings\k\Application Data\Skype\kothai.kanthan\chat512.dbb Object is locked skipped
C:\Documents and Settings\k\Application Data\Skype\kothai.kanthan\chatmember256.dbb Object is locked skipped
C:\Documents and Settings\k\Application Data\Skype\kothai.kanthan\chatmsg1024.dbb Object is locked skipped
C:\Documents and Settings\k\Application Data\Skype\kothai.kanthan\chatmsg256.dbb Object is locked skipped
C:\Documents and Settings\k\Application Data\Skype\kothai.kanthan\chatmsg512.dbb Object is locked skipped
C:\Documents and Settings\k\Application Data\Skype\kothai.kanthan\contactgroup256.dbb Object is locked skipped
C:\Documents and Settings\k\Application Data\Skype\kothai.kanthan\dyncontent\bundle.dat Object is locked skipped
C:\Documents and Settings\k\Application Data\Skype\kothai.kanthan\index2.dat Object is locked skipped
C:\Documents and Settings\k\Application Data\Skype\kothai.kanthan\profile256.dbb Object is locked skipped
C:\Documents and Settings\k\Application Data\Skype\kothai.kanthan\transfer256.dbb Object is locked skipped
C:\Documents and Settings\k\Application Data\Skype\kothai.kanthan\transfer512.dbb Object is locked skipped
C:\Documents and Settings\k\Application Data\Skype\kothai.kanthan\user1024.dbb Object is locked skipped
C:\Documents and Settings\k\Application Data\Skype\kothai.kanthan\user16384.dbb Object is locked skipped
C:\Documents and Settings\k\Application Data\Skype\kothai.kanthan\user256.dbb Object is locked skipped
C:\Documents and Settings\k\Application Data\Skype\kothai.kanthan\voicemail256.dbb Object is locked skipped
C:\Documents and Settings\k\Application Data\Sony Ericsson\Teleca\Telecalib\Logging\Application logs\appLauncher_all_log.txt Object is locked skipped
C:\Documents and Settings\k\Application Data\Sony Ericsson\Teleca\Telecalib\Logging\Application logs\DM_log.txt Object is locked skipped
C:\Documents and Settings\k\Application Data\Sony Ericsson\Teleca\Telecalib\Logging\Application logs\HookStarter_log.txt Object is locked skipped
C:\Documents and Settings\k\Application Data\Sony Ericsson\Teleca\Telecalib\Logging\Application logs\SpecificUSB_log.txt Object is locked skipped
C:\Documents and Settings\k\Application Data\Sony Ericsson\Teleca\Telecalib\Logging\Application logs\TlibCmnDlgs_log.txt Object is locked skipped
C:\Documents and Settings\k\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\dbc2e.ht1 Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\dbdam Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\dbdao Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\dbeam Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\dbeao Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\dbm Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\dbu2d.ht1 Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\dbvm.cf1 Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\dbvmh.ht1 Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\fii.cf1 Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\fiih.ht1 Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\hp Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\hpt2i.ht1 Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\rpm.cf1 Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\rpm1m.cf1 Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\rpm1mh.ht1 Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\rpmh.ht1 Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\safeweb\goog-black-enchashm.cf1 Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\safeweb\goog-black-enchashmh.ht1 Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\safeweb\goog-black-urlm.cf1 Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\safeweb\goog-black-urlmh.ht1 Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\safeweb\goog-malware-domainm.cf1 Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\safeweb\goog-malware-domainmh.ht1 Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\safeweb\goog-white-domainm.cf1 Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Google\Google Desktop\4c6784f4f463\safeweb\goog-white-domainmh.ht1 Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Identities\{CD7F7514-6099-466D-AA00-DEFF991D3784}\Microsoft\Outlook Express\Deleted Items.dbx/[From "HSBC" <customer_support.id9956805-67460bib@hsbc.com>][Date Thu, 27 Mar 2008 02:17:52 +0000 (GMT)]/html Suspicious: Trojan-Spy.HTML.Fraud.gen skipped
C:\Documents and Settings\k\Local Settings\Application Data\Identities\{CD7F7514-6099-466D-AA00-DEFF991D3784}\Microsoft\Outlook Express\Deleted Items.dbx Mail MS Outlook 5: suspicious - 1 skipped
C:\Documents and Settings\k\Local Settings\Application Data\Microsoft\Outlook(2)\outlook.pst/Personal Folders/Deleted Items/27 Mar 2008 01:22 to Koth:HSBC bank Customer Service: Software U.html Suspicious: Trojan-Spy.HTML.Fraud.gen skipped
C:\Documents and Settings\k\Local Settings\Application Data\Microsoft\Outlook(2)\outlook.pst/Personal Folders/Inbox/04 Jun 2006 19:01 from eBay:You Won eBay Item: NEW 1GB SILVER MP.html Suspicious: Trojan-Spy.HTML.Fraud.gen skipped
C:\Documents and Settings\k\Local Settings\Application Data\Microsoft\Outlook(2)\outlook.pst Mail MS Mail: suspicious - 2 skipped
C:\Documents and Settings\k\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\k\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\k\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\k\Local Settings\History\History.IE5\MSHist012008040520080406\index.dat Object is locked skipped
C:\Documents and Settings\k\Local Settings\Temp\~DFFE51.tmp Object is locked skipped
C:\Documents and Settings\k\Local Settings\Temp\~DFFE64.tmp Object is locked skipped
C:\Documents and Settings\k\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\k\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\k\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\k\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temp\Perflib_Perfdata_21c.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Data\master.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Data\mastlog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Data\model.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Data\modellog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Data\tempdb.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Data\templog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\LOG\ERRORLOG Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\master.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\mastlog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\model.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\modellog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\msdbdata.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\msdblog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\tempdb.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\templog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\LOG\ERRORLOG Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\LOG\log_119.trc Object is locked skipped
C:\Program Files\Veoh Networks\Veoh\client.log Object is locked skipped
C:\Program Files\Veoh Networks\Veoh\upload.log Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{9E56541A-1398-4435-86E5-3A1D21BFE5CF}\RP333\A0030033.dll Infected: not-a-virus:AdWare.Win32.BHO.ya skipped
C:\System Volume Information\_restore{9E56541A-1398-4435-86E5-3A1D21BFE5CF}\RP333\A0030038.dll Infected: not-a-virus:AdWare.Win32.Agent.ail skipped
C:\System Volume Information\_restore{9E56541A-1398-4435-86E5-3A1D21BFE5CF}\RP333\A0030039.exe/data0005 Infected: not-a-virus:AdWare.Win32.Agent.ail skipped
C:\System Volume Information\_restore{9E56541A-1398-4435-86E5-3A1D21BFE5CF}\RP333\A0030039.exe NSIS: infected - 1 skipped
C:\System Volume Information\_restore{9E56541A-1398-4435-86E5-3A1D21BFE5CF}\RP359\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb Object is locked skipped
C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log Object is locked skipped
C:\WINDOWS\SoftwareDistribution\DataStore\Logs\tmp.edb Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\JET2381.tmp Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_110.dat Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_bc.dat Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
D:\Inbox\You Won eBay Item_ NEW 1GB SILVER MP3 FM SAMSUNG FLASH MEMORY USB DVR UK (9736230871).eml/[From eBay <endofitem@ebay.co.uk>][Date Sun, 4 Jun 2006 12:01:16 -0700]/html Suspicious: Trojan-Spy.HTML.Fraud.gen skipped
D:\Inbox\You Won eBay Item_ NEW 1GB SILVER MP3 FM SAMSUNG FLASH MEMORY USB DVR UK (9736230871).eml Mail: suspicious - 1 skipped
D:\Shared Vaio\Raw food\ingredients for shopping.xls Object is locked skipped
D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
D:\System Volume Information\_restore{9E56541A-1398-4435-86E5-3A1D21BFE5CF}\RP359\change.log Object is locked skipped

Scan process completed.
Red Earth
Regular Member
 
Posts: 20
Joined: March 29th, 2008, 5:52 pm

Re: Help - Outlook express freezes

Unread postby Red Earth » April 5th, 2008, 9:39 am

Here is the Combofix log

ComboFix 08-04-03.5 - k 2008-04-05 11:54:09.2 - NTFSx86
Running from: C:\Documents and Settings\k\Desktop\ComboFix.exe

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((( Files Created from 2008-03-05 to 2008-04-05 )))))))))))))))))))))))))))))))
.

2008-04-05 00:01 . 2008-04-05 00:01 <DIR> d-------- C:\WINDOWS\system32\Kaspersky Lab
2008-04-05 00:01 . 2008-04-05 00:01 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-03-29 21:43 . 2008-03-29 21:43 <DIR> d-------- C:\Program Files\Trend Micro
2008-03-29 21:33 . 2008-03-29 21:33 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2008-03-29 21:32 . 2008-03-29 21:32 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Yahoo! Companion
2008-03-29 21:01 . 2004-08-04 08:00 28,288 --a--c--- C:\WINDOWS\system32\dllcache\xjis.nls
2008-03-29 20:48 . 2004-08-04 08:00 83,748 --a--c--- C:\WINDOWS\system32\dllcache\prcp.nls
2008-03-29 20:48 . 2004-08-04 08:00 83,748 --a--c--- C:\WINDOWS\system32\dllcache\prc.nls
2008-03-29 20:45 . 2007-02-28 04:38 2,015,744 --a--c--- C:\WINDOWS\system32\dllcache\OLDE3E.tmp
2008-03-29 20:42 . 2004-08-04 08:00 514,560 --a--c--- C:\WINDOWS\system32\dllcache\OLDDB0.tmp
2008-03-29 20:41 . 2004-08-04 08:00 47,066 --a--c--- C:\WINDOWS\system32\dllcache\ksc.nls
2008-03-29 20:36 . 2001-08-17 12:10 22,090 --a--c--- C:\WINDOWS\system32\dllcache\OLDC6E.tmp
2008-03-29 20:36 . 2001-08-17 12:10 22,090 --a--c--- C:\WINDOWS\system32\dllcache\OLDC6B.tmp
2008-03-29 20:35 . 2001-08-17 12:10 19,996 --a--c--- C:\WINDOWS\system32\dllcache\OLDC25.tmp
2008-03-29 20:35 . 2001-08-17 12:10 19,996 --a--c--- C:\WINDOWS\system32\dllcache\OLDC22.tmp
2008-03-29 20:29 . 2007-02-28 05:08 2,136,064 --a--c--- C:\WINDOWS\system32\dllcache\OLD990.tmp
2008-03-29 12:12 . 2008-03-29 12:12 <DIR> d-------- C:\Documents and Settings\k\Application Data\McAfee
2008-03-29 11:54 . 2008-03-29 21:29 9,321 --a------ C:\WINDOWS\system32\Config.MPF
2008-03-29 11:53 . 2008-03-29 11:56 <DIR> d-------- C:\Program Files\SiteAdvisor
2008-03-29 11:53 . 2008-03-29 11:53 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SiteAdvisor
2008-03-29 11:49 . 2008-03-29 21:33 <DIR> d-------- C:\Program Files\McAfee.com
2008-03-29 11:49 . 2008-03-29 11:52 <DIR> d-------- C:\Program Files\McAfee
2008-03-29 11:49 . 2008-03-29 21:33 <DIR> d-------- C:\Program Files\Common Files\McAfee
2008-03-29 11:43 . 2008-03-29 21:32 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\McAfee
2008-03-28 16:44 . 2008-03-29 21:34 <DIR> d-------- C:\Program Files\Windows Defender
2008-03-08 14:25 . 2008-03-08 14:25 <DIR> d-------- C:\Program Files\Whisper Technology
2008-03-08 13:47 . 2008-03-08 13:47 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Macrovision
2008-03-08 13:37 . 2002-09-03 14:02 72,192 --a------ C:\WINDOWS\unlite3.exe
2008-03-08 13:36 . 2008-03-08 13:36 <DIR> d-------- C:\Program Files\Bradbury
2008-03-08 13:30 . 2008-03-08 13:30 <DIR> d-------- C:\Program Files\Common Files\Macromedia Shared
2008-03-08 13:27 . 2008-03-08 13:35 <DIR> d-------- C:\Program Files\Common Files\Macromedia

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-04-05 15:59 --------- d-----w C:\Documents and Settings\All Users\Application Data\Kontiki
2008-04-05 15:50 --------- d-----w C:\Documents and Settings\k\Application Data\Skype
2008-04-05 15:49 --------- d-----w C:\Documents and Settings\k\Application Data\AVG7
2008-04-05 03:22 --------- d-----w C:\Program Files\Java
2008-04-04 18:45 --------- d-----w C:\Program Files\Common Files\Adobe
2008-03-31 13:03 --------- d-----w C:\Documents and Settings\k\Application Data\Professional
2008-03-30 18:42 --------- d-----w C:\Documents and Settings\All Users\Application Data\avg7
2008-03-08 17:35 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-03-08 17:35 --------- d-----w C:\Program Files\Macromedia
2008-03-08 07:09 --------- d-----w C:\Program Files\fxsolutions
2008-03-04 06:08 --------- d-----w C:\Program Files\FX
2008-03-02 17:10 --------- d-----w C:\Program Files\fxsgts
2008-03-01 02:53 --------- d-----w C:\Program Files\Common Files\AVSMedia
2008-03-01 02:51 --------- d-----w C:\Program Files\Audible
2008-02-16 16:50 --------- d-----w C:\Program Files\Real
2008-02-16 16:50 --------- d-----w C:\Program Files\Common Files\xing shared
2008-02-16 16:49 --------- d-----w C:\Program Files\Common Files\Real
2008-02-05 06:08 --------- d--h--r C:\Documents and Settings\k\Application Data\yahoo!
.

((((((((((((((((((((((((((((( snapshot@2008-04-04_23.54.08.35 )))))))))))))))))))))))))))))))))))))))))
.
+ 2005-05-24 16:27:16 213,048 ----a-w C:\WINDOWS\system32\Kaspersky Lab\Kaspersky Online Scanner\kavss.dll
+ 2007-08-29 19:47:20 94,208 ----a-w C:\WINDOWS\system32\Kaspersky Lab\Kaspersky Online Scanner\kavuninstall.exe
+ 2007-08-29 19:49:54 950,272 ----a-w C:\WINDOWS\system32\Kaspersky Lab\Kaspersky Online Scanner\kavwebscan.dll
+ 2008-04-05 15:47:00 16,384 ----atw C:\WINDOWS\Temp\Perflib_Perfdata_110.dat
+ 2008-04-05 15:47:01 16,384 ----atw C:\WINDOWS\Temp\Perflib_Perfdata_bc.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 08:00 15360]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-16 06:21 68856]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 12:24 1694208]
"Spamihilator"="C:\Program Files\Spamihilator\spamihilator.exe" [2007-01-24 09:49 619008]
"Yahoo! Pager"="C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.exe" [2007-08-27 11:19 4670704]
"kdx"="C:\Program Files\Kontiki\KHost.exe" [2007-04-23 06:23 1032640]
"Skype"="C:\Program Files\Skype\Phone\Skype.exe" [2007-09-13 13:31 22880040]
"Veoh"="C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" [2008-01-30 14:11 3497984]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [2003-11-07 04:21 114688]
"Mouse Suite 98 Daemon"="ICO.EXE" [2002-03-14 12:46 45056 C:\WINDOWS\system32\ico.exe]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-08-04 21:57 94208]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-08-04 21:56 77824]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-08-04 21:56 114688]
"SonyPowerCfg"="C:\Program Files\Sony\VAIO Power Management\SPMgr.exe" [2005-10-19 18:07 184320]
"ISBMgr.exe"="C:\Program Files\Sony\ISB Utility\ISBMgr.exe" [2004-02-20 10:12 32768]
"AzMixerSel"="C:\Program Files\Realtek\InstallShield\AzMixerSel.exe" [ ]
"VAIO Update 3"="C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe" [2007-01-25 15:41 546936]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" [2005-01-07 12:07 61952 C:\WINDOWS\system32\HdAShCut.exe]
"RTHDCPL"="RTHDCPL.EXE" [2007-01-30 13:54 16116224 C:\WINDOWS\RTHDCPL.exe]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-12-21 09:14 579072]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [2005-06-06 18:46 57344]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-05-29 06:20 155648]
"Samsung Common SM"="C:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exe" [2005-07-03 03:20 372736]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-08-14 03:08 1838592]
"Sony Ericsson PC Suite"="C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" [2007-05-28 05:14 528384]
"4oD"="C:\Program Files\Kontiki\KHost.exe" [2007-04-23 06:23 1032640]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 22:16 39792]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\CTFMON.EXE" [2004-08-04 08:00 15360]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVG7\avgw.exe" [2007-10-24 08:15 219136]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 16:05:56 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon]
VESWinlogon.dll 2006-09-23 10:24 73728 C:\WINDOWS\system32\VESWinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"VIDC.dvsd"= mcdvd_32.dll
"msacm.scg726"= scg726.acm
"msacm.alf2cd"= alf2cd.acm
"msacm.ac3acm"= AC3ACM.acm
"MSVideo8"= VfWWDM32.dll
"vidc.tscc"= tsccvid.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Google\\Google Talk\\googletalk.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\utorrent\\utorrent.exe"=
"C:\\Program Files\\Internet Explorer\\iexplore.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\Documents and Settings\\All Users\\Documents\\fxchart\\FXChart.exe"=
"C:\\Program Files\\Kontiki\\KService.exe"=
"C:\\WINDOWS\\system32\\dpvsetup.exe"=
"C:\\WINDOWS\\system32\\rundll32.exe"=
"C:\\Program Files\\Veoh Networks\\Veoh\\VeohClient.exe"=
"C:\\Program Files\\Macromedia\\Dreamweaver MX 2004\\Dreamweaver.exe"=
"C:\\Program Files\\Skype\\Phone\\Skype.exe"=

R2 MSSQL$VAIO_VEDB;MSSQL$VAIO_VEDB;C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe [2002-12-17 12:26]
R2 MSSQL$VPINSTANCE;SQL Server (VPINSTANCE);"C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sVPINSTANCE []
R2 SQLWriter;SQL Server VSS Writer;"C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe" [2007-02-10 00:29]
S3 Image Converter video recording monitor for VAIO Entertainment;Image Converter video recording monitor for VAIO Entertainment;C:\Program Files\Sony\Image Converter 2\IcVzMon.exe [2005-07-14 14:10]
S3 s115bus;Sony Ericsson Device 115 driver (WDM);C:\WINDOWS\system32\DRIVERS\s115bus.sys [2007-04-23 10:54]
S3 s115mdfl;Sony Ericsson Device 115 USB WMC Modem Filter;C:\WINDOWS\system32\DRIVERS\s115mdfl.sys [2007-04-23 10:54]
S3 s115mdm;Sony Ericsson Device 115 USB WMC Modem Driver;C:\WINDOWS\system32\DRIVERS\s115mdm.sys [2007-04-23 10:54]
S3 s115mgmt;Sony Ericsson Device 115 USB WMC Device Management Drivers (WDM);C:\WINDOWS\system32\DRIVERS\s115mgmt.sys [2007-04-23 10:54]
S3 s115obex;Sony Ericsson Device 115 USB WMC OBEX Interface;C:\WINDOWS\system32\DRIVERS\s115obex.sys [2007-04-23 10:54]
S3 SQLAgent$VAIO_VEDB;SQLAgent$VAIO_VEDB;C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlagent.EXE [2002-12-17 12:23]

*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder
"2008-03-29 15:50:00 C:\WINDOWS\Tasks\McDefragTask.job"
- c:\PROGRA~1\mcafee\mqc\QcConsol.exe'
"2008-04-01 05:00:00 C:\WINDOWS\Tasks\McQcTask.job"
- c:\PROGRA~1\mcafee\mqc\QcConsol.exe
"2008-04-05 06:15:00 C:\WINDOWS\Tasks\MP Scheduled Scan.job"
- C:\Program Files\Windows Defender\MpCmdRun.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-05 12:00:21
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-04-05 12:03:19
ComboFix-quarantined-files.txt 2008-04-05 16:02:59
ComboFix2.txt 2008-04-05 03:54:28
Pre-Run: 22,688,018,432 bytes free
Post-Run: 22,675,800,064 bytes free
.
2008-03-12 07:02:58 --- E O F ---
Red Earth
Regular Member
 
Posts: 20
Joined: March 29th, 2008, 5:52 pm

Re: Help - Outlook express freezes

Unread postby Red Earth » April 5th, 2008, 9:42 am

Here is the Hijack this log. Thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:42:17, on 05/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spamihilator\spamihilator.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Veoh Networks\Veoh\VeohClient.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.fxtradingpartner.com/edu/index.asp?q=front
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\PROGRA~1\GOOGLE~1\GoogleAFE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [ISBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [VAIO Update 3] "C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Samsung Common SM] "C:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exe" /autorun
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Spamihilator] "C:\Program Files\Spamihilator\spamihilator.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Veoh] "C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" /VeohHide
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.com/en/
O15 - Trusted Zone: *.sony-europe.com
O15 - Trusted Zone: *.sonystyle-europe.com
O15 - Trusted Zone: *.vaio-link.com
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - https://moneymanager.egg.com/Pinsafe/ac ... acking.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Fac ... loader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 9858872453
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://markettechnologies.webex.com/cl ... eatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B7AA3759-22FC-469F-9423-0E8392A2E848}: NameServer = 87.194.0.51,87.194.0.52
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Cooporated Initialisation (VCI) - Sony Corporation - C:\Program Files\Sony\VAIO Cooperated Initialisation\VCI_SVC.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

--
End of file - 13798 bytes
Red Earth
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Re: Help - Outlook express freezes

Unread postby John B. » April 6th, 2008, 1:07 pm

Hi,

1. I don't have a firewall because my broadband provider, Be, says there is a firewall on the Bebox receiver, and if I were to put on my windows firewall or other firewall, then it would not connect to the internet at all.

Alright.

4. I had to run the Kaspersky log twice as the first time I left it running overnight and in the morning my screen was the colour red (!) and frozen. I had to power off (could not get up the task manager) and power on again to restart. I ran both the ComboFix again (because I couldn't remember which programme I was running at the time when the computer froze), and then the Kaspersky log.

How bad. Now I cannot easily see if ComboFix has deleted anything the first run.

Your Kaspersky log shows some infected restore points. That can happen if you were infected in the past and some files are saved in the restore points made in that period. We will delete them later on. It also showed some suspicious e-mails in your 'Inbox' and 'Deleted Items' folder of Outlook Express. One other suspicious e-mail it showed is on the D:\ drive. Do you have such a drive attached? Kaspersky shows a folder in there called 'Inbox' which contains the following e-mail (please do not open it):
D:\Inbox\You Won eBay Item_ NEW 1GB SILVER MP3 FM SAMSUNG FLASH MEMORY USB DVR UK (9736230871).eml
This is strange as normally the e-mails are inside a file which cannot be opened. This one the other hand is just a e-mail saved to the folder and I wonder why anybody would save this kind of e-mail. Did you do that? If yes, why?

ComboFix showed nothing infected, but it noted that you have not got the Recovery Console installed. It is better to do that right away as you may need it in the future (hopefully not as it is for when your computer is really broken down).

Go to Microsoft's website => http://support.microsoft.com/kb/310994
Select the download that's appropriate for your Operating System

Image

Download the file & save it as it's originally named, next to ComboFix.exe.

Image

Now close all open windows and programs, then drag the setup package onto ComboFix.exe and drop it. Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console. When complete, a log named CF_RC.txt will open. Please post that log.

Very important: Please do not reboot your machine until we have reviewed the log.

While you are doing this and replying to the questions I have asked in this post I will ask for some opinions on the situation.

Greets, John.
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Re: Help - Outlook express freezes

Unread postby Red Earth » April 6th, 2008, 1:45 pm

Hi John, thanks for your reply.

1. My D drive is the partition where I save all my documents and files, there are two partitions on the main computer, the C drive and the D drive.

2. When I remember I need to do a back up of my old emails I drag and drop them into a folder called inbox and sent items and save that on my D drive. The email you are refering to is for an ebay item I bought, a very nice MP3 player, I am surprised there was a virus in it because the email itself was a genuine email and it was from the ebay automated confirmation service.

3. I'm not sure what a recovery console is, but I do have a recovery disk which I made when I first got the computer, which would reset my computer and its factory settings and applications.

Here is the CF_RC.txt :

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons


Thanks for your help so far!
Best,
Kothai
Red Earth
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Re: Help - Outlook express freezes

Unread postby John B. » April 6th, 2008, 3:56 pm

Hi,

Here is some information on the Recovery Console:
http://en.wikipedia.org/wiki/Recovery_Console
For removal of some types of malware (very rare ones) it has to be installed before the computer is infected, so that is why we have every user who has not got it install it right away.

Anyway, the boot.ini contents are correct so you may now shut down your computer like you normally do.

It could be that the files are clean because it says 'Suspicious' where it says 'Infected' when it is 100% sure it is. The infection which is suspected to be in there is this:
http://www.viruslist.com/en/viruses/enc ... usid=66363

I asked for some opinions on what to do to get Outlook Express working again while keeping your e-mails. I have an idea but I am not sure, so that is why. In these cases (where it does not come down to malware) most of the times we discuss what to do as it is not what we are specialized in.

I will inform you on the progress.

Greets, John.
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Re: Help - Outlook express freezes

Unread postby Red Earth » April 6th, 2008, 5:24 pm

Thanks John, look forward to hearing from you.
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Re: Help - Outlook express freezes

Unread postby Red Earth » April 9th, 2008, 9:03 am

Hi John

I still haven't heard back from you - would appreciate any help you could give to resolve my problem.

Best,
Kothai
Red Earth
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Posts: 20
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Re: Help - Outlook express freezes

Unread postby John B. » April 9th, 2008, 12:10 pm

Hi Kothai,

No reply yet to the topic where I asked for some opinions.

In the mean time if I found out that part of my thought are right. One file on your computer saves all the settings and e-mails:
C:\Documents and Settings\k\Local Settings\Application Data\Microsoft\Outlook(2)\outlook.pst
My idea was like this:
  • Move outlook.pst to a safe place
  • Uninstall Outlook Express
  • Install Outlook Express
  • Move your outlook.pst and overwrite it onto the empty one
This would probably make Outlook Express work again and still save all your settings and e-mails.

Some think I am not sure about:
  • The directory (the folder it is in) it 'Outlook(2)' and not 'Outlook Express'
  • How to reinstall Outlook Express the easiest way
  • Would your outlook.pst work with the frest install of Outlook Express

I will ask it in the main channel now. First asked it in the rooms for higher ranks.. I will inform you about the situation within 48 hours :)

Greets, John.
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John B.
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Re: Help - Outlook express freezes

Unread postby Red Earth » April 9th, 2008, 1:12 pm

Thanks John, that's really helpful. Hoping you get a reply soon! :)
Red Earth
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Re: Help - Outlook express freezes

Unread postby John B. » April 10th, 2008, 11:17 am

Hi,

Something strange is going on here.

What I found out after posting and somebody approved is that the e-mails in Outlook Express are stored in dbx files in this folder:
C:\Documents and Settings\<your username>\Local Settings\Application Data\Identities\{ED57BF77-7DBD-4ECF-8235-AA69A147C427}\Microsoft\Outlook Express

The strange thing is that the suspicious e-mails on your computer are saved in this file:
C:\Documents and Settings\k\Local Settings\Application Data\Microsoft\Outlook(2)\outlook.pst

That is why I would like to know if you are using Outlook or Outlook Express. Also, if you have used one or the other in the past. It is very important to know what to back up and reinstall!

Another thing we can do is check which files are present and which are not. For that we will have to show hidden files first.
To enable the viewing of Hidden files follow these steps:
  1. Close all programs so that you are at your desktop.
  2. Double-click on the My Computer icon (or click Start, then select My Computer)
  3. Select the Tools menu and click Folder Options.
  4. After the new window appears select the View tab.
  5. Put a checkmark in the checkbox labeled Display the contents of system folders.
  6. Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
  7. Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
  8. Remove the checkmark from the checkbox labeled Hide protected operating system files.
  9. Press the Apply button and then the OK button and shutdown My Computer.
    Now your computer is configured to show all hidden files.

Now go to the following directory and note if outlook.pst is present:
C:\Documents and Settings\k\Local Settings\Application Data\Microsoft\Outlook(2)
Also tell me if any other Outlook folders are present in the Microsoft folder containg outlook.pst.

Now, also check if the dbx files are present in this directory:
C:\Documents and Settings\<your username>\Local Settings\Application Data\Identities\{ED57BF77-7DBD-4ECF-8235-AA69A147C427}\Microsoft\Outlook Express

Please clearly let me know what is present and which one you use/have used.

Greets, John.
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