Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Fake trojan alert

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Fake trojan alert

Unread postby Teranze » March 27th, 2008, 8:19 am

Hi after installing a fake ActiveX control i get alot of system error messages saying that I was infected by a trojan and that I should download a spyware program to remove it can oyu help me to get rid of it ??

Heres the hijack log :

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:14:18, on 2008-03-27
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\Program\Delade filer\Logitech\LCD Manager\lcdmon.exe
C:\Program\Delade filer\Logitech\G-series Software\LGDCore.exe
C:\Program\Delade filer\Logitech\LCD Manager\Applets\LCDClock.exe
C:\Program\Delade filer\Ahead\lib\NMBgMonitor.exe
C:\Program\Delade filer\Logitech\LCD Manager\Applets\LCDCountdown.exe
C:\Program\Delade filer\Logitech\LCD Manager\Applets\LCDMedia.exe
C:\Program\Delade filer\Logitech\KHAL\KHALMNPR.EXE
C:\Program\Delade filer\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program\Internet Explorer\IEXPLORE.EXE
C:\Program\Delade filer\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\PROGRAM\Mozilla Firefox\firefox.exe
C:\Program\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://msnia.login.live.com/ppsecure/s ... rf?lc=1053
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
O2 - BHO: e-kort Browser Helper Object - {1C900459-DEEF-4aa9-B260-1EF0F0C70A8D} - C:\Program\ekort\Bhoekort.dll
O2 - BHO: Media Player Codec - {687A466A-D7CB-4FDF-965C-92462A82D7F0} - C:\WINDOWS\dsaip32b.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live inloggningshjälpen - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program\Delade filer\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AL2Spy Class - {DC200356-0864-4F66-8964-5D43A19300F5} - C:\WINDOWS\AUTOLO~1\AL2DLL.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE ZSMC USB PC Camera
O4 - HKLM\..\Run: [Launch LCDMon] "C:\Program\Delade filer\Logitech\LCD Manager\lcdmon.exe"
O4 - HKLM\..\Run: [Launch LGDCore] "C:\Program\Delade filer\Logitech\G-series Software\LGDCore.exe" /SHOWHIDE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\Program\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SpyHunter Security Suite] C:\Program\Enigma Software Group\SpyHunter\SpyHunter3.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program\Delade filer\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKAL TJÄNST')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\Program\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOKAL TJÄNST')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program\Delade filer\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: Add to AMV Converter... - C:\Program\MP3 Player Utilities 4.18\AMVConverter\grab.html
O8 - Extra context menu item: E&xportera till Microsoft Excel - res://C:\Program\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: MediaManager tool grab multimedia file - C:\Program\MP3 Player Utilities 4.09\MediaManager\grab.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java-konsol - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\Program\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: e-kort - {F74E75A5-96BF-40ef-A1C8-88EAEBB82AB6} - C:\Program\ekort\ekort.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b56986.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 5400131921
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.readyforcrysis.com/sysreqlab2.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program\Delade filer\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\Program\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\Program\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\Program\Grisoft\AVG7\avgemc.exe
O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\Program\Grisoft\AVG7\avgfwsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program\Spyware Doctor\pctsSvc.exe

End of file - 7865 bytes
Active Member
Posts: 1
Joined: March 27th, 2008, 8:16 am
Register to Remove

Re: Fake trojan alert

Unread postby Simon V. » March 28th, 2008, 5:32 pm

Hello, and welcome to the forum.

My name is Simon V., and I'll be glad to help you with your computer problems.

Step 1

Please download and install CCleaner.

Open CCleaner. On the Windows tab, leave the default options alone.

  • On the Applications tab, check (tick) all the boxes except Saved Form Information. This will remove all your saved passwords if you leave this box checked.
  • Click on the Run Cleaner button at the bottom right hand corner.
  • When the cleaner has completed, click Tools in the Left Pane.
  • Verify that Uninstall is highlighted in color, or click on it.
  • In the lower right, click Save to Text File.
  • Pull down the arrow at the top of the Save dialog and choose Desktop as the location.
  • You can leave the filename as install.txt.
  • Click Save, then exit Ccleaner.

Step 2

Print these instructions or copy them to Notepad and save it to your desktop, as you won't be able to access internet in Safe Mode.

Please download SDFix and save it to your desktop.

Double click SDFix.exe and it will extract the files to %systemdrive% (Drive that contains the Windows directory, typically C:\SDFix)

Please reboot into Safe Mode. To do this, go to Start > Turn off Computer, and select Restart. Rapidly tap F8 just before Windows starts to load. In the menu that appears, select Safe Mode (Without Networking)

Log in to your usual account.

Once in Safe Mode, do the following:

Open the extracted SDFix folder and double-click RunThis.bat to start the script.

  • Type Y to begin the cleanup process.
  • It will remove any trojan services and registry entries that it finds, then prompt you to press any key to reboot; press any key and it will restart the PC.
  • When the PC restarts SDFix will run again and complete the removal process then display Finished. Press any key to end the script and load your desktop icons.
  • Once the desktop icons load, the SDFix report will open on screen and also save into the SDFix folder as Report.txt (Report.txt will also be copied to clipboard ready for posting back on the forum).

Step 3

In your next reply, please post:

  • the CCleaner Uninstall List (install.txt)
  • the SDFix report (C:\SDFix\Report.txt)
  • a new HijackThis log
User avatar
Simon V.
MRU Emeritus
MRU Emeritus
Posts: 3388
Joined: November 11th, 2006, 3:35 pm
Location: Antwerp, Belgium

Re: Fake trojan alert

Unread postby Simon V. » April 2nd, 2008, 6:50 am

Do you still need help?
User avatar
Simon V.
MRU Emeritus
MRU Emeritus
Posts: 3388
Joined: November 11th, 2006, 3:35 pm
Location: Antwerp, Belgium

Re: Fake trojan alert

Unread postby Simon V. » April 4th, 2008, 8:37 am

Due to lack of response this topic is now closed.

If you still need help open a new thread in the Malware Removal forum and wait for a new helper.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal
User avatar
Simon V.
MRU Emeritus
MRU Emeritus
Posts: 3388
Joined: November 11th, 2006, 3:35 pm
Location: Antwerp, Belgium
Register to Remove

  • Similar Topics
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!

Who is online

Users browsing this forum: No registered users and 37 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware