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computer help please

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computer help please

Unread postby stradus » March 24th, 2008, 8:18 pm

I thought my computer was on the up and up but when i purchased a new program (tune bite) i was not able to install to the some error that popped up.

upon posting on the support forum they suggested highly that I do a virus scan I did a panda scan and what do you know a virus popped up.

here is my HJT log and panda scan results

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:04:47 PM, on 3/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\nvraidservice.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\svchost.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\user\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [winupdates] C:\Program Files\winupdates\winupdates.exe /auto
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\system32\nvraidservice.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - HKCU\..\Run: [ATI Remote Control] C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\launchpd.exe"
O4 - HKCU\..\Run: [ATI DeviceDetect] C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Tunebite] C:\Program Files\RapidSolution\Tunebite\Tunebite.exe -tray
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {CD995117-98E5-4169-9920-6C12D4C0B548} (HGPlugin9USA Class) - http://gamedownload.ijjimax.com/gamedow ... in9USA.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

--
End of file - 5421 bytes



panda scan

Adware:adware program Not disinfected c:\windows\system32\logs1.ini
Adware:adware/searchaid Not disinfected Windows Registry
Adware:adware/searchexe Not disinfected Windows Registry
Adware:adware/cws.aboutblank Not disinfected Windows Registry
Adware:adware/ist.istbar Not disinfected Windows Registry
Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.apmebf.com/]
Spyware:Cookie/WebtrendsLive Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[statse.webtrendslive.com/]
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.atwola.com/]
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.doubleclick.net/]
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.advertising.com/]
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.atdmt.com/]
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.ads.pointroll.com/]
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[ad.yieldmanager.com/]
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.fastclick.net/]
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.realmedia.com/]
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.247realmedia.com/]
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.realmedia.com/]
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.adrevolver.com/]
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.questionmarket.com/]
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.tribalfusion.com/]
Spyware:Cookie/Target Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.target.com/]
Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.trafficmp.com/]
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.mediaplex.com/]
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.serving-sys.com/]
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.bs.serving-sys.com/]
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.serving-sys.com/]
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.overture.com/]
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.burstnet.com/]
Spyware:Cookie/BurstBeacon Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[www.burstbeacon.com/]
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.burstnet.com/]
Spyware:Cookie/AdDynamix Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.ads.addynamix.com/]
Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.zedo.com/]
Spyware:Cookie/adultfriendfinder Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.adultfriendfinder.com/]
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.perf.overture.com/]
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.casalemedia.com/]
Spyware:Cookie/Sextracker Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.sextracker.com/]
Spyware:Cookie/Xiti Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.xiti.com/]
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.com.com/]
Spyware:Cookie/Clickbank Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.clickbank.net/]
Spyware:Cookie/Azjmp Not disinfected C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cookies.txt[.azjmp.com/]
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\user\Cookies\user@ad.yieldmanager[1].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\user\Cookies\user@adrevolver[2].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\user\Cookies\user@ads.pointroll[1].txt
Spyware:Cookie/adultfriendfinder Not disinfected C:\Documents and Settings\user\Cookies\user@adultfriendfinder[1].txt
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\user\Cookies\user@advertising[2].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\user\Cookies\user@atdmt[1].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\user\Cookies\user@doubleclick[1].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\user\Cookies\user@media.adrevolver[3].txt
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\user\Cookies\user@questionmarket[2].txt
Virus:Generic Malware Disinfected C:\WINDOWS\Downloaded Program Files\HGStart9USA.exe


thanks in advanced
stradus
Active Member
 
Posts: 12
Joined: May 9th, 2006, 6:35 am
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Re: computer help please

Unread postby ndmmxiaomayi » March 28th, 2008, 4:26 am

Hi,

Welcome to Malware Removal.

Ares is installed on your computer. While Ares is a clean P2P program, there's no guarantee that the files downloaded are. Please refrain from using it while cleaning your computer to prevent getting more infections.

A list of clean and infected P2P programs can be found at Malware Removal and Spyware Info.

The risks of using a P2P program are stated in this Sourceforge website and Information Week article.

Please also read Malware Removal's Guide on P2P Programs.

Step 1

Right click here and select Save Link As (for Internet Explorer it is Save Target As) and save it to your desktop. By default, when you save this file, it is named alcanshorty.bfu.

  1. Please download Brute Force Uninstaller by Merijn from Merijn.org and save it to your desktop.
  2. Locate the bfu.zip that you've downloaded earlier.
  3. Right click on bfu.zip and select Extract All....
  4. Click Next on seeing the Welcome to the Compressed (zipped) Folders Extraction Wizard.
  5. Click on the Browse button. Click on Desktop. Then click OK.
  6. Check (tick) the Show extracted files box.
  7. Double click on BFU.exe.
  8. In the Scriptfile to execute field, click on the folder button and browse to alcanshorty.bfu.

    Image
  9. Click OK, then click on Execute.
  10. Once done, click on Exit.

Step 2

  1. Please download and install CCleaner Slim.
  2. Once installed, double click on the desktop shortcut created.
  3. On the leftmost column, click on Tools.
  4. On the middle column, click on Uninstall.
  5. At the bottom right hand corner, click on the Save to text file... button.
  6. By default, it saves this file to C:\Program Files\CCleaner named install.txt. You may want to save it to your desktop to find it easily. Click Save.
  7. Close CCleaner.

Note: Doing this will not uninstall any programs. It will only produce a log of installed programs on your computer.

In your next reply, please post:

  1. A new HijackThis log
  2. CCleaner install.txt file
ndmmxiaomayi
MRU Emeritus
MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Re: computer help please

Unread postby stradus » March 29th, 2008, 9:10 pm

thanks for the reply here are the logs you requested




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:08:30 PM, on 3/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\nvraidservice.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\WINDOWS\system32\svchost.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\user\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\system32\nvraidservice.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - HKCU\..\Run: [ATI Remote Control] C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\launchpd.exe"
O4 - HKCU\..\Run: [ATI DeviceDetect] C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Tunebite] C:\Program Files\RapidSolution\Tunebite\Tunebite.exe -tray
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {CD995117-98E5-4169-9920-6C12D4C0B548} (HGPlugin9USA Class) - http://gamedownload.ijjimax.com/gamedow ... in9USA.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

--
End of file - 5328 bytes









Adobe Flash Player Plugin
Adobe Photoshop Album 2.0 Starter Edition
Adobe Reader 7.0.7
ATI - Software Uninstall Utility
ATI Catalyst Control Center
ATI Display Driver
AVG 7.5
AVG Anti-Spyware 7.5
CCleaner (remove only)
DivX Codec
Gunbound Revolution
Half-Life(R) 2
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB926239)
J2SE Runtime Environment 5.0 Update 6
LiveReg (Symantec Corporation)
LiveUpdate 2.6 (Symantec Corporation)
Macromedia Flash Player
Macromedia Flash Player 8
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft AntiSpyware
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office Excel Viewer 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (2.0.0.13)
MSN
NVIDIA Drivers
Panda ActiveScan
PixiePack Codec Pack
Realtek AC'97 Audio
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB946026)
Softnyx Launcher
Star Wars(R) Knights of the Old Republic(R) II: The Sith Lords(TM)
Steam(TM)
TeamSpeak 2 RC2
Tunebite
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Ventrilo Client
Ventrilo Server
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage v1.3.0254.0
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
World of Warcraft
Yahoo! Music Jukebox
Zune
Zune Language Pack (ES)
Zune Language Pack (FR)
stradus
Active Member
 
Posts: 12
Joined: May 9th, 2006, 6:35 am

Re: computer help please

Unread postby ndmmxiaomayi » March 30th, 2008, 3:20 am

Hi,

Step 1

Microsoft Antispyware is no longer supported by Microsoft and is now known as Windows Defender. Please remove it. It's optional for you to install Windows Defender.

  1. Click on Start > Control Panel and double click on Add/Remove Programs.
  2. Locate Microsoft Antispyware and click on Change/Remove to uninstall it.
  3. Close Add/Remove Programs and Control Panel.
  4. Restart your computer.

Step 2

Download and save Norton Removal Tool to your desktop.

Run it to remove Norton. After this, please restart your computer.

Step 3

  1. Click on Start > All Programs > CCleaner > CCleaner.
  2. On the Windows tab, leave the default options alone.
  3. On the Applications tab, check (tick) all the boxes except Saved Form Information. This will remove all your saved passwords if you leave this box checked.
  4. Click on the Run Cleaner button at the bottom right hand corner.
  5. Close CCleaner.

Step 4

  1. Please download Malwarebytes' Anti-Malware and save it to a convenient location.
  2. Double click on mbam-setup.exe to install it.
  3. Before clicking the Finish button, make sure that these 2 boxes are checked (ticked):
      Update Malwarebytes' Anti-Malware
      Launch Malwarebytes' Anti-Malware
  4. Malwarebytes' Anti-Malware will now check for updates. If your firewall prompts, please allow it. If you can't update it, select the Update tab. Under Update Mirror, select one of the websites and click on Check for Updates.
  5. Select the Scanner tab. Click on Perform full scan, then click on Scan.
  6. Leave the default options as it is and click on Start Scan.
  7. When done, you will be prompted. Click OK, then click on Show Results.
  8. Checked (ticked) all items and click on Remove Selected.
  9. After it has removed the items, Notepad will open. Please post this log in your next reply. You can also find the log in the Logs tab. The bottom most log is the latest.

In your next reply, please post:

  1. Malwarebytes' Anti-Malware scan report
  2. A new HijackThis log
ndmmxiaomayi
MRU Emeritus
MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Re: computer help please

Unread postby stradus » March 31st, 2008, 7:43 pm

logs as requested



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:42:08 PM, on 3/31/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\nvraidservice.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\svchost.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\user\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\system32\nvraidservice.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - HKCU\..\Run: [ATI Remote Control] C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\launchpd.exe"
O4 - HKCU\..\Run: [ATI DeviceDetect] C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {CD995117-98E5-4169-9920-6C12D4C0B548} (HGPlugin9USA Class) - http://gamedownload.ijjimax.com/gamedow ... in9USA.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

--
End of file - 5288 bytes


Malwarebytes' Anti-Malware 1.09
Database version: 576

Scan type: Full Scan (A:\|C:\|)
Objects scanned: 82353
Time elapsed: 17 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\Ares\tcpip_patcher.sys (Adware.WhenUSave) -> Quarantined and deleted successfully.
stradus
Active Member
 
Posts: 12
Joined: May 9th, 2006, 6:35 am

Re: computer help please

Unread postby ndmmxiaomayi » April 1st, 2008, 2:31 am

Hi,

Please go to Kaspersky website and perform an online antivirus scan. Please use Internet Explorer as it uses ActiveX.

  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an ActiveX from Kaspersky. Click Yes.
  3. When the downloads have finished, click on Next button.
  4. Click on Scan Settings button.
  5. Select extended under Scan using the following antivirus database:
  6. Check (tick) these boxes under Scan options:
    • Scan Archives
    • Scan Mail Bases
  7. Click OK
  8. Click on My Computer under Please select a target to scan:
  9. Once the scan is complete it will display if your system has been infected. Click on Save as text button and save it to your desktop.
  10. Copy and paste this log in your next reply.

In your next reply, please post:

  1. Kaspersky Antivirus scan report
  2. A new HijackThis log
ndmmxiaomayi
MRU Emeritus
MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Re: computer help please

Unread postby stradus » April 2nd, 2008, 4:48 pm

logs as requested

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:46:16 PM, on 4/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\nvraidservice.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\svchost.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\user\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\system32\nvraidservice.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - HKCU\..\Run: [ATI Remote Control] C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\launchpd.exe"
O4 - HKCU\..\Run: [ATI DeviceDetect] C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {CD995117-98E5-4169-9920-6C12D4C0B548} (HGPlugin9USA Class) - http://gamedownload.ijjimax.com/gamedow ... in9USA.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

--
End of file - 5163 bytes



-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Wednesday, April 02, 2008 4:25:48 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 2/04/2008
Kaspersky Anti-Virus database records: 678409
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\

Scan Statistics:
Total number of scanned objects: 57102
Number of viruses found: 0
Number of infected objects: 0
Number of suspicious objects: 0
Duration of the scan process: 00:27:49

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
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C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
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C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\cert8.db Object is locked skipped
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C:\Documents and Settings\user\Local Settings\Application Data\ApplicationHistory\cli.exe.c88dbd71.ini.inuse Object is locked skipped
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C:\Documents and Settings\user\Local Settings\Application Data\Mozilla\Firefox\Profiles\56gx9zt8.default\Cache\_CACHE_001_ Object is locked skipped
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C:\Documents and Settings\user\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
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C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
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C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.
stradus
Active Member
 
Posts: 12
Joined: May 9th, 2006, 6:35 am

Re: computer help please

Unread postby ndmmxiaomayi » April 3rd, 2008, 2:14 am

Hi,

Update Adobe Reader

  1. Please uninstall Adobe Reader 7.0.7 before installing the latest version by going to Start > Control Panel and double clicking on Add/Remove Programs. Locate Adobe Reader 7.0.7 and click on Change/Remove to uninstall it.
  2. Click here to download the latest version of Adobe Acrobat Reader.
  3. Select your Windows version and click on Download. If you are using Internet Explorer, you will receive prompts. Allow the installation to be ran and it will be installed automatically for you.

    If you are using other browsers, it will prompt you to save a file. Save this file to your desktop and run it to install the latest version of Adobe Reader.
  4. Close your Internet browser and open it again.

Update Java Runtime Environment (JRE)

Your JRE is out of date. The current version is Java Runtime Environment (JRE) 6 Update 5.

  1. Click on Start > Control Panel and double click on Add/Remove Programs. Locate J2SE Runtime Environment 5.0 Update 6 and click on Change/Remove to uninstall it.
  2. Click here to visit Java's website.
  3. Scroll down to Java Runtime Environment (JRE) 6 Update 5. Click on Download.
  4. Read through the License Agreement and select Accept License Agreement radio button. The page will refresh.
  5. Click on Windows Offline Installation, Multi-language to download it. Save this to a convenient location.
  6. Run this installation to update your Java.




There is no sign of a firewall installed on your system. There are several reasons for it.

  1. You are using Windows Firewall.
  2. You are using a hardware firewall.
  3. You have a firewall, but you disabled it.
  4. You don't have a firewall at all.

If you have disabled the firewall, please re-enable it back. If you don't have one, please get ONE firewall and install it. Restart the computer for changes to take effect.

Online Armor
Comodo Personal Firewall
Sunbelt Kerio
Sygate Personal Firewall Free

Please post back a new HijackThis log after installing the firewall and you've updated the programs.
ndmmxiaomayi
MRU Emeritus
MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Re: computer help please

Unread postby NonSuch » April 8th, 2008, 12:27 am

Due to lack of response this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
NonSuch
Administrator
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Posts: 27300
Joined: February 23rd, 2005, 7:08 am
Location: California
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