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Popup pages plague

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Popup pages plague

Unread postby MalwareMike » March 24th, 2008, 2:17 pm

Tried posting 8 hrs ago but my post never made it to the board. This is second attempt.
Have been plagued with popups for spyware (obviously fake), mobile phones, gambling etc. Have tried all four scanners recommended on Mozilla help, nothing found. No popups on our laptop which has router to same internet connection, so I think my computer is infected. Please can you help? Log follows:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:13:55, on 24/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qgb8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qgb8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\\PSDrvCheck.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O9 - Extra button: (no name) - AutorunsDisabled - (no file)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200 ... plugin.cab
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/v ... .2.0.5.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200 ... taller.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 7310016671
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/S ... anager.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Sunbelt Personal Firewall 4 (SPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe

--
End of file - 5466 bytes
MalwareMike
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Posts: 7
Joined: March 23rd, 2008, 1:01 pm
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Re: Popup pages plague

Unread postby DFW » March 24th, 2008, 3:10 pm

Hello and wecome, My name is DFW and I will be assisting you with your malware issues .

Please be patient as I need some time to review your Hijackthis log and i will post back recommendations for repairs.
As I am still on training, everything that I post to you, must be checked by an Admin or Moderator. Thus, there may be a tiny bit of a delay between posts, but it shouldn't be too long.

  • Whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • Continue to respond to this thread until I give you the All Clean! If you have any question or you're stuck in there please reply it to me. I will try my best to help you!
  • Please bookmark or favourite this page. In case you need it as reference or etc.
User avatar
DFW
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Posts: 3229
Joined: September 28th, 2006, 12:23 pm
Location: UK

Re: Popup pages plague

Unread postby DFW » March 24th, 2008, 4:09 pm

Hi Malwaremike

Please download Navilog1 by IL-MAFIOSO:
http://perso.orange.fr/il.mafioso/Navifix/Navilog1.zip
  • Extract its contents to the desktop.
  • Double click on navilog1.exe to install it on your computer.
  • When the installation is complete, the tool will start automatically.
  • If it doesn't start automatically, please double click on Navilog1 shortcut on your desktop to run it.
  • Press E for English from the language Menu.
  • Type 1 in the next Menu to select Search and press Enter.
  • Wait for the Scan to finish (It may take a reasonable amount of time)
  • Press any key as requested .
  • A new document will be produced: fixnavi.txt.
  • Please copy/paste the contents of this report in your next reply.
The report is also saved in the root of the directory, "%SystemDrive%\fixnavi.txt". (usually C:\fixnavi.txt)

.
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DFW
MRU Honors Grad Emeritus
 
Posts: 3229
Joined: September 28th, 2006, 12:23 pm
Location: UK

Re: Popup pages plague

Unread postby MalwareMike » March 24th, 2008, 4:53 pm

Hello DFW
Thanks a million for doing all this for me, and so quickly too! Navilog report follows:

Search Navipromo version 3.5.1 began on 24/03/2008 at 20:46:00.31

!!! Warning, this report may include legitimate files/programs !!!
!!! Post this report on the forum you are being helped !!!
!!! Don't continue with removal unless instructed by an authorized helper !!!
Fix running from C:\Program Files\navilog1
Actual User Account : "Owner"

Updated on 23.03.2008 at 22h00 by IL-MAFIOSO


Microsoft Windows XP [Version 5.1.2600]
Version Internet Explorer : 7.0.5730.13
Filesystem type : NTFS

Done in normal mode

*** Searching for installed Software ***




*** Search folders in C:\WINDOWS ***



*** Search folders in C:\Program Files ***



*** Search folders in C:\DOCUME~1\ALLUSE~1\APPLIC~1 ***




*** Search folders in "C:\Documents and Settings\Owner\applic~1" ***



*** Search folders in "C:\Documents and Settings\Owner\locals~1\applic~1" ***



*** Search folders in "C:\Documents and Settings\Owner\startm~1\programs" ***


*** Search folders in C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs ***


*** Search with Catchme-rootkit/stealth malware detector by gmer ***
for more info : http://www.gmer.net

Hidden file(s) :

C:\Documents and Settings\Owner\Local Settings\Application Data\xyeajg.dat
C:\Documents and Settings\Owner\Local Settings\Application Data\xyeajg.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\xyeajg_nav.dat
C:\Documents and Settings\Owner\Local Settings\Application Data\xyeajg_navps.dat



*** Search with GenericNaviSearch ***
!!! Possibility of legitimate files in the result !!!
!!! Must always be checked before manually deleting !!!

* Scan in C:\WINDOWS\system32 *

* Scan in "C:\Documents and Settings\Owner\locals~1\applic~1" *

Suspicious Files :

xyeajg.exe found !



*** Search files ***




*** Search specific Registry keys ***

HKEY_CURRENT_USER\Software\Lanconfig found !

*** Complementary Search ***
(Search specific files)

1)Search new Instant Access files :


2)Heuristic Search :

* In C:\WINDOWS\system32 :


* In "C:\Documents and Settings\Owner\locals~1\applic~1" :

xyeajg.dat found !

3)Certificates Search :

Egroup certificate found !
Electronic-Group certificate found !
OOO-Favorit certificate found !
Sunny-Day-Design-Ltd certificate not found !

4)Search known files :



*** Search completed on 24/03/2008 at 20:51:05.42 ***
MalwareMike
Active Member
 
Posts: 7
Joined: March 23rd, 2008, 1:01 pm

Re: Popup pages plague

Unread postby DFW » March 25th, 2008, 4:25 am

  • Double click on Navilog1 shortcut icon on your desktop to run it.
  • Press E for English from the language Menu.
  • Type 2 in the next Menu and press Enter.
  • The tool will then advise you that it will restart your computer.
  • Close all open windows and save personnal documents, if open, too.
  • If your computer doesn't restart automatically, restart it manually.
  • Choose your usual session.
  • Wait for the *** Clean finished the ... *** message (It may take a reasonable amount of time)
  • A new document will be produced.
  • Please copy/paste the contents of this report in your next reply.
  • Your desktop will now appear.
Note : In the event you lose your desktop, press CTRL+ALT+Delete and run Explorer.exe as a new task.

The report is also saved in the root directory, %SystemDrive%\cleannavi.txt.. (usually C:\cleannavi.txt)



Please post

cleannavi.txt Log
A new HJT Log

.
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DFW
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Posts: 3229
Joined: September 28th, 2006, 12:23 pm
Location: UK

Re: Popup pages plague

Unread postby MalwareMike » March 25th, 2008, 8:25 am

Instructions followed, thank you. Two logs as requested below.

Navipromo Removal version 3.5.1 started on 25/03/2008 at 11:58:47.26

Fix running from C:\Program Files\navilog1
Session actuelle : "Owner"
Actual User Account : "Owner"

Updated on 23.03.2008 at 22h00 by IL-MAFIOSO


Microsoft Windows XP [Version 5.1.2600]
Internet Explorer : 7.0.5730.13
Filesystem type : NTFS

Automatic removal
with Catchme and GNS results


*** Creating backups for files found by Catchme

Copy to "C:\Program Files\navilog1\Backupnavi"

Copy C:\Documents and Settings\Owner\Local Settings\Application Data\xyeajg.dat done !
Copy C:\Documents and Settings\Owner\Local Settings\Application Data\xyeajg.exe done !
Copy C:\Documents and Settings\Owner\Local Settings\Application Data\xyeajg_nav.dat done !
Copy C:\Documents and Settings\Owner\Local Settings\Application Data\xyeajg_navps.dat done !

*** Deleting files found with Catchme ***

C:\Documents and Settings\Owner\Local Settings\Application Data\xyeajg.dat deleted !
C:\Documents and Settings\Owner\Local Settings\Application Data\xyeajg.exe deleted !
C:\Documents and Settings\Owner\Local Settings\Application Data\xyeajg_nav.dat deleted !
C:\Documents and Settings\Owner\Local Settings\Application Data\xyeajg_navps.dat deleted !

** Second pass with Catchme results **

* In C:\WINDOWS\system32 *


* In "C:\Documents and Settings\Owner\locals~1\applic~1" *


*** Deleting with Backups GenericNaviSearch results ***

* Deletion in C:\WINDOWS\System32 *


* Deletion in "C:\Documents and Settings\Owner\locals~1\applic~1" *



*** Deleting folders in C:\WINDOWS ***


*** Deleting folders in C:\Program Files ***


*** Deleting folders in C:\DOCUME~1\ALLUSE~1\APPLIC~1 ***


*** Deleting folders in "C:\Documents and Settings\Owner\applic~1" ***


*** Deleting folders in "C:\Documents and Settings\Owner\locals~1\applic~1" ***


*** Deleting folders in "C:\Documents and Settings\Owner\startm~1\programs" ***


*** Deleting folders in C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs ***



*** Deleting files ***


*** Deleting temporary files ***

Cleaning of C:\WINDOWS\Temp done !
Cleaning of C:\Documents and Settings\Owner\locals~1\Temp done !

*** Complementary Search ***
(Search specific files)

1)Deletion with backups new Instant Access files:

2)Heuristic search and deletion with backups :


* In C:\WINDOWS\system32 *


* In "C:\Documents and Settings\Owner\locals~1\applic~1" *


*** Copy Registry to Backupnavi folder ***

Backing up Registry done !

*** Cleaning Registry ***

Registry cleaned


*** Certificates ***

Egroup Certificate deleted !
Electronic-Group Certificate deleted !
OOO-Favorit Certificate deleted !
Sunny-Day-Design-Ltd Certificate not found !

*** Cleaning stage complete on 25/03/2008 at 12:12:44.70 ***



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:21:08, on 25/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qgb8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qgb8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\\PSDrvCheck.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O9 - Extra button: (no name) - AutorunsDisabled - (no file)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200 ... plugin.cab
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/v ... .2.0.5.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200 ... taller.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 7310016671
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/S ... anager.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Sunbelt Personal Firewall 4 (SPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe

--
End of file - 5420 bytes
MalwareMike
Active Member
 
Posts: 7
Joined: March 23rd, 2008, 1:01 pm

Re: Popup pages plague

Unread postby DFW » March 25th, 2008, 1:43 pm

Open up Hijackthis
Click on do a system scan only.
Place a checkmark next to these lines(if still present)

O2 - BHO: (no name) - AutorunsDisabled - (no file)
O9 - Extra button: (no name) - AutorunsDisabled - (no file)


Then close all windows except Hijackthis and click Fix Checked






I would like you now to run a online scan, but first download and run this cleaner, please run it
on each user account, this save's scanning time and log size.



DownLoad CCleaner

*NOTE* CCleaner deletes EVERYTHING out of temp/temporary folders. If you have anything in a temp folder,
back it up or move it to a permanent folder prior to running CCleaner!


Download CCleaner to clean temp files from your computer.

http://www.ccleaner.com/download/builds ... ading-slim


Double click on the file to start the installation of the program.
Select your language and click OK, then next.
Read the license agreement and click I Agree.
Click next to use the default install location. Click Install then finish to complete installation.
Double click the CCleaner shortcut on the desktop to start the program.
On the "Windows" tab, under "Internet Explorer," uncheck "Cookies" if you do not want them deleted.
(If deleted, you will likely need to reenter your passwords at all sites where a cookie is used to recognize you when you visit).
If you use either the Firefox or Mozilla browsers, the box to uncheck for "Cookies" is on the Applications tab, under Firefox/Mozilla.
Click on the "Options" icon at the left side of the window, then click on "Advanced."
deselect "Only delete files in Windows Temp folders older than 48 hours."
Caution: It is not recommended that you use the "Issues" feature unless you are very familiar with the registry as it has been known to find legitimate items.

  • Click the "Run Cleaner" button.
  • A pop up box will appear advising this process will permanently delete files from your system.
  • Click "OK"
  • CCleaner will scan and clean your system.
  • When cleaning is complete:
  • Click "Exit".
  • Repeat for all usernames.






1 - Kaspersky Online Scan
With the exception of Internet Explorer, which must be used for this scan, keep ALL programs closed
Please do an online scan with >Kaspersky Online Scanner<. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75%. Once the licence accepted, reset to 100%.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:
    o Scan using the following Anti-Virus database:
    + Extended (If available otherwise Standard)
    o Scan Options:
    + Scan Archives
    + Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run.
  • Please do not use your computer while the scan is running. Once the scan is complete it will display if your system has been infected.
  • Click the Save Report As... button (see red arrow below)

    Image
  • In the Save as... prompt, select Desktop
  • In the File name box, name the file KasScan-ddmmyy (or similar)
  • In the Save as type prompt, select Text file (see below)

    Image
  • Copy and paste the report in your next post.
Note: It is recommended to disable onboard antivirus program and antispyware programs while performing scans so there are no conflicts and to speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once scan is finished remember to re-enable resident antivirus protection along with whatever antispyware application you use.


Please post back with the Kaspersky AntiVirus online scan, and how are the popups now.
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DFW
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Re: Popup pages plague

Unread postby MalwareMike » March 25th, 2008, 2:09 pm

Will carry out your instructions tomorrow, The Boss will go bananas if I come in here again tonight!
Spent about an hour online, not one popup during that time, I would have expected 4/5 so I think Navilog has stopped this accursed thing. Thanks again - Mike
MalwareMike
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Re: Popup pages plague

Unread postby MalwareMike » March 26th, 2008, 9:19 am

I have fixed these two entries as instructed with HJT
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O9 - Extra button: (no name) - AutorunsDisabled - (no file)

Then Kasp scan as instructed, results follow. Many thanks! Mike
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Wednesday, March 26, 2008 12:50:25 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 26/03/2008
Kaspersky Anti-Virus database records: 664264
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
G:\

Scan Statistics:
Total number of scanned objects: 113226
Number of viruses found: 2
Number of infected objects: 4
Number of suspicious objects: 0
Duration of the scan process: 01:22:52

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT.LOG Object is locked skipped
C:\Documents and Settings\Owner\.housecall6.6\Quarantine\A0032161.exe.bac_a03036 Infected: Email-Worm.Win32.Warezov.dq skipped
C:\Documents and Settings\Owner\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Owner\NTUSER.DAT.LOG Object is locked skipped
C:\Program Files\Grisoft\AVG7\avg7log.log Object is locked skipped
C:\Program Files\Grisoft\AVG7\avg7log.log.lck Object is locked skipped
C:\Program Files\Navilog1\reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\debug.log Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\debug.log.idx Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\error.log Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\error.log.idx Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\hips.log Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\hips.log.idx Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\ids.log Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\ids.log.idx Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\network.log Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\network.log.idx Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\system.log Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\system.log.idx Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\warning.log Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\warning.log.idx Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\web.log Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\web.log.idx Object is locked skipped
C:\RECYCLER\S-1-5-21-3946679454-3223310190-3295304671-1003\Dc92.exe/file09 Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\RECYCLER\S-1-5-21-3946679454-3223310190-3295304671-1003\Dc92.exe Inno: infected - 1 skipped
C:\System Volume Information\_restore{1A55A748-0827-4BDC-A7E8-AA557D2AE2DE}\RP104\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{0BA7110A-487F-4850-A202-9A8212AD1648}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.
MalwareMike
Active Member
 
Posts: 7
Joined: March 23rd, 2008, 1:01 pm

Re: Popup pages plague

Unread postby DFW » March 27th, 2008, 2:46 pm

Hi again


All of what Kaspersky AntiVirus found are in Quarantine and System Restore,


First off it looks like in the past you had run a online scan with Trend Micro online scanner housecall6.6.

Can you please empty the Quarantine folder

Go To

C:\Documents and Settings\Owner\.housecall6.6\Quarantine <<<and empty this folder

Now Empty your recycle bin.

Go to your desktop, right click on your recycle bin and select empty



Now go to Add/Remove programs and uninstall Navilog1, now go to C drive, program files and make sure the Navilog folder is gone.




Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please follow these steps to remove older version Java components and update.

Updating Java:
Download the latest version of Java Runtime Environment (JRE) 6 Update 5.
http://java.sun.com/javase/downloads/index.jsp
Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
Click the "Download" button to the right.
Check the box that says: "Accept License Agreement".
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on the download to install the newest version.



This is a good time to clear your existing system restore points and establish a new clean restore point:

  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr Select C and Click ok
  • Select the More options tab
  • Choose the option to clean up system restore and OK it.

    This will remove all restore points except the new one you just created.



Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.



Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware



Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software


You should be ok now, just please post back and let me know you were ok, and all went well, with all the above instructions.

.
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DFW
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Re: Popup pages plague

Unread postby MalwareMike » March 28th, 2008, 7:51 am

Hi DFW
Everything perfect and the popup plague has been halted. I really can't thank you guys enough for fixing these problems in a way that newbies can understand. I'm off to the Donations button. Thanks again
No Longer Malware Mike
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Posts: 7
Joined: March 23rd, 2008, 1:01 pm

Re: Popup pages plague

Unread postby Elrond » March 29th, 2008, 2:16 pm

This topic is now closed. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

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Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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