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Re: malware

Unread postby Carolyn » April 5th, 2008, 1:32 pm

Hi Peter,

Upload a File to Jotti
Please visit http://virusscan.jotti.org/

Copy/paste this file and path into the white box at the top:

C:\Documents and Settings\User\x.exe


Press Submit - this will submit the file for testing.
Please wait for all the scanners to finish then copy and paste the results in your next response.

Repeat that process for the following file:

C:\Program Files\gamingGamePuzzleVB.DB



Please post the Jotti results along with a fresh HijackThis log.
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Carolyn
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Posts: 4701
Joined: April 18th, 2007, 9:36 am
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Re: malware

Unread postby peterC » April 6th, 2008, 9:14 am

Hi Carolyn,
Attached logs as requested,
Regards,
Peter



Jotti's malware scan 2.99-TRANSITION_TO_3.00-R1
File to upload & scan: Virus

Service
Service load:
0% 100%
File: x.exe
Status:
OK
MD5: b4fca8a5b1b357bf9e2b7a279827b8b4
Packers detected:
-
Bit9 reports: No threat detected (more info)
Scanner results
Scan taken on 06 Apr 2008 12:56:35 (GMT)
A-Squared
Found nothing
AntiVir
Found nothing
ArcaVir
Found nothing
Avast
Found nothing
AVG Antivirus
Found nothing
BitDefender
Found nothing
ClamAV
Found nothing
CPsecure
Found nothing
Dr.Web
Found nothing
F-Prot Antivirus
Found nothing
F-Secure Anti-Virus
Found nothing
Fortinet
Found nothing
Ikarus
Found nothing
Kaspersky Anti-Virus
Found nothing
NOD32
Found nothing
Norman Virus Control
Found nothing
Panda Antivirus
Found nothing
Rising Antivirus
Found nothing
Sophos Antivirus
Found nothing
VirusBuster
Found nothing
VBA32
Found nothing

Powered by
images/asquared.png images/antivir.png images/arcabit.png images/avast.png images/avg.gif images/bitdefender.png images/clamav-logo1.png images/cpsecure.gif images/drweb.gif images/f-prot.png images/f-secure_logo.gif images/fortinet.gif images/ikarus.gif images/kaspersky.png images/nod32.gif images/norman.png images/panda.gif images/rising.gif images/sophos.gif images/virusbuster.gif images/vba32.png Bit9
Disclaimer
This service is by no means 100% safe. If this scanner says 'OK', it does not necessarily mean the file is clean. There could be a whole new virus on the loose. NEVER EVER rely on one single product only, not even this service, even though it utilizes several products. Therefore, We cannot and will not be held responsible for any damage caused by results presented by this non-profit online service.

Also, we are aware of the implications of a setup like this. We are sure this whole thing is by no means scientifically correct, since this is a fully automated service (although manual correction is possible). We are aware, in spite of efforts to proactively counter these, false positives might occur, for example. We do not consider this a very big issue, so please do not e-mail us about it. This is a simple online scan service, not the university of Wichita.

Scanning can take a while, since several scanners are being used, plus the fact some scanners use very high levels of (time consuming) heuristics. Scanners used are Linux versions, differences with Windows scanners may or may not occur. Another note: some scanners will only report one virus when scanning archives with multiple pieces of malware.

Virus definitions are updated every hour. There is a 10Mb limit per file. Please refrain from uploading tons of hex-edited or repacked variants of the same sample.

Please do not ask for viruses uploaded here, unless you work for an anti-virus vendor. They are not for trade. This is a legitimate service, not a VX site. Viruses uploaded here will be distributed to antivirus vendors without exception. Read more about this in our privacy policy. If you do not want your files to be distributed, please do not send them at all.

Sponsored by HotelScraper.com.
Statistics
Last file scanned at least one scanner reported something about: WinDVD_8.x_KeyGen.rar (MD5: effc3aad65a17220a9eba43f732c894b, size: 130294 bytes), detected by:

Scanner Malware name
A-Squared X
AntiVir TR/Keygen.BM
ArcaVir X
Avast Win32:Keygen-AH
AVG Antivirus Generic9.BHBY
BitDefender X
ClamAV X
CPsecure SpamTool.W32.Agent.v
Dr.Web X
F-Prot Antivirus X
F-Secure Anti-Virus X
Fortinet Keygen.BG!tr
Ikarus Virus.Win32.Trojan
Kaspersky Anti-Virus X
NOD32 X
Norman Virus Control X
Panda Antivirus X
Rising Antivirus X
Sophos Antivirus Troj/Keygen-BG
VirusBuster X
VBA32 X


You're free to (mis)interpret these automated, flawed statistics at your own discretion. For antivirus comparisons, visit AV comparatives
We are not affiliated with any third parties that conduct tests using this service.






THIS IS THE SECOND SCAN ON C:\programfiles\gaminggamepuzzleVB.DB WHICH WOULDN'T WORK


The file you uploaded is 0 bytes. It is very likely a firewall or a piece of malware is prohibiting you from uploading this file




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:00:32, on 06/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Maxtor\Sync\SyncServices.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\User\Local Settings\Application Data\Google\Update\1.1.25.0\GoogleUpdate.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Shrink Pic\shrink_pic.exe
C:\Documents and Settings\User\Local Settings\Application Data\YouTube\Uploader\youtubeuploader.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: IEWatchObj Class - {9527D42F-D666-11D3-B8DD-00600838CD5F} - C:\WINDOWS\system32\IETie.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe" -s
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - HKLM\..\Run: [Media Codec Update Service] C:\Program Files\Essentials Codec Pack\update.exe -silent
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\User\Local Settings\Application Data\Google\Update\1.1.25.0\GoogleUpdate.exe" /lang en
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Shrink Pic.lnk = C:\Program Files\Shrink Pic\shrink_pic.exe
O4 - Startup: YouTube Uploader.lnk = C:\Documents and Settings\User\Local Settings\Application Data\YouTube\Uploader\youtubeuploader.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - http://register.btinternet.com/template ... rol023.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{CEC56E2C-5CA0-4E9F-BD10-B4CB3DA37D18}: NameServer = 80.58.0.33,80.58.32.97
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Messenger Sharing Folders USN Journal Reader service (usnjsvc) - Unknown owner - C:\Program Files\MSN Messenger\usnsvc.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
O23 - Service: Windows Live Setup Service (WLSetupSvc) - Unknown owner - C:\Program Files\Windows Live\installer\WLSetupSvc.exe

--
End of file - 12956 bytes
peterC
Active Member
 
Posts: 14
Joined: March 22nd, 2008, 6:49 am

Re: malware

Unread postby Carolyn » April 7th, 2008, 2:16 pm

Hello Peter -

The Jotti scan for "C:\Documents and Settings\User\x.exe" came back clean. Do you have any idea where that file came from (as in a known program or application)? I am trying to determine if it can be deleted.
User avatar
Carolyn
MRU Emeritus
MRU Emeritus
 
Posts: 4701
Joined: April 18th, 2007, 9:36 am
Location: Maine

Re: malware

Unread postby peterC » April 7th, 2008, 2:40 pm

Hi Carolyn,
I have no idea where it belongs, but if is associated with a game as it's wording suggests, then I would have no problem in having it deleted , as I do not play games on my computer.
Regards,
Peter

ps. I am still unable to use the start\search facility, I just get an untitled window with no search perameters specified.And since I started having problems with malware, I have been unable to restore to any point.
peterC
Active Member
 
Posts: 14
Joined: March 22nd, 2008, 6:49 am

Re: malware

Unread postby Carolyn » April 7th, 2008, 2:59 pm

if is associated with a game as it's wording suggests


Actually, I am asking if you know where x.exe came from. Any ideas? :)
User avatar
Carolyn
MRU Emeritus
MRU Emeritus
 
Posts: 4701
Joined: April 18th, 2007, 9:36 am
Location: Maine

Re: malware

Unread postby peterC » April 7th, 2008, 3:30 pm

Hi Carolyn,
Sorry, but I have no idea,
Peter
peterC
Active Member
 
Posts: 14
Joined: March 22nd, 2008, 6:49 am

Re: malware

Unread postby Carolyn » April 7th, 2008, 4:26 pm

Hi Peter,

Using Windows Explore by right-clicking the Start button and left clicking Explore navigate to and find the following file: if found, delete it

C:\Documents and Settings\User\x.exe

Thank you fro being so patient. It was very important that we make sure your computer is free of malware before you try to remedy any other problems.

It appears that we have successfully removed all of the malware from your computer. I believe the problems you are having at this time are not malware related.

As this is a computer troubleshooting issue, not a malware issue, I suggest you use the following link to go to the CastleCops General Computer Problems forum for help from a CastleCops SRT...

http://www.castlecops.com/f120-General_ ... blems.html

I recommend that you register before posting your problem. Registered members can receive notification when there has been a reply to their topic. There is no way for CCSP to notify "guests" when they have received a reply.


This is my general post for when your logs show no more signs of malware ;)

Time for some housekeeping:
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK
  • Image
  • When shown the disclaimer, Select "2"

Please delete Deckard's System Scanner (dss.exe) and Blacklight (fsbl.exe) from your computer.

:Set correct settings for files:
  • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
  • Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
  • If unchecked please check Hide protected operating system files (Recommended)
  • If necessary check "Display content of system folders"
  • If necessary Uncheck Hide file extensions for known file types.
  • Click OK

:clear system restore points:
    This is a good time to clear your existing system restore points and establish a new clean restore point:
    • Go to Start > All Programs > Accessories > System Tools > System Restore
    • Select Create a restore point, and Ok it.
    • Next, go to Start > Run and type in cleanmgr
    • Select the More options tab
    • Choose the option to clean up system restore and OK it.
    This will remove all restore points except the new one you just created.

:Make your Internet Explorer more secure:

    please visit this page that gives instructions to do this
    http://surfthenetsafely.com/ieseczone8.htm


  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.
:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


:antispyware programs:
    you have a couple of good antispyware programs on this computer but you still can try some of these others to see if you like them also

    I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
    • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.

    • Spybot Search & Destroy - Spybot is a tool like Ad-Aware SE whereas it seeks out and removes known spyware from your machine. These two tools (Ad-Aware & spybot) are perfect complements to each other as one will most always find something the other missed.

    • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.

    • IE_Spyad - Works by placing known "bad" sites into your Internet Explorer "Restricted Zones" prohibiting them from doing potentially problematic things to your computer.


Consider a custom hosts file
    Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
    For information on how to download and install, please read this tutorial by WinHelp2002
    Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

Also please read this great article by Tony Klein So How Did I Get Infected In First Place

Now you have followed my advice - it's time to lodge a complaint against what you have suffered.........

Malware Complaints
If you were infected .... Stand Up and be Counted.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.
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Carolyn
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Re: malware

Unread postby peterC » April 8th, 2008, 8:55 am

Hi Carolyn,
Thanks for all your help. I have just deleted x.exe, and have noticed a file x.log with it, should i delete that as well.
I have copied it below for you to see,
Thanks again,
Peter


where=C:\Program Files\MySpeed PC Lite Edition
dir=C:\Program Files\MySpeed PC Lite Edition
exec=C:\Documents and Settings\User\x.exe "C:\Program Files\MySpeed PC Lite Edition" GO
moverun=true
dir=C:\Program Files\MySpeed PC Lite Edition
OK file=uninstall.lst
?? unurl=http://www.visualware.com/support/uninstall/msc.html
OK file=C:\Documents and Settings\All Users\Start Menu\Programs\MySpeed PC Lite Edition\Uninstall.lnk
OK file=C:\Documents and Settings\All Users\Start Menu\Programs\MySpeed PC Lite Edition\MySpeed PC Lite Edition.lnk
OK file=C:\Documents and Settings\All Users\Start Menu\Programs\MySpeed PC Lite Edition
OK file=C:\Documents and Settings\User\MySpeed PC Lite Edition-Path
OK apppath=msclientpe.exe
OK file=Uninstall.exe
OK file=msclientpe.exe
OK file=ms.chm
OK file=license.html
OK file=images\welcome.gif
OK file=images\vrlogolarge.gif
OK file=images\tvoiptest.gif
OK file=images\tsummary.gif
OK file=images\tspeedtest.gif
OK file=images\troutetest.gif
OK file=images\trace.gif
OK file=images\tgraph.gif
OK file=images\tabselected.gif
OK file=images\tabdworking.gif
OK file=images\tabdeselected.gif
OK file=images\stop.gif
OK file=images\route.gif
OK file=images\panelrestore.gif
OK file=images\panelclose.gif
OK file=images\logospin.gif
OK file=images\icon16.gif
OK file=images\go.gif
OK file=images\export.gif
OK file=images\email.gif
OK file=images\dashview.gif
OK file=images\dashboard.gif
OK file=images\cols.gif
OK file=images\classicview.gif
OK file=images\boxvoip.gif
OK file=images\boxstd.gif
OK file=images\boxpro.gif
OK file=images\back.gif
OK file=images
-- file=C:\Program Files\MySpeed PC Lite Edition
peterC
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Posts: 14
Joined: March 22nd, 2008, 6:49 am

Re: malware

Unread postby peterC » April 8th, 2008, 9:10 am

Hi Carolyn,
Problem running combofix, it doesn't want to initialise,
Peter
peterC
Active Member
 
Posts: 14
Joined: March 22nd, 2008, 6:49 am

Re: malware

Unread postby Carolyn » April 8th, 2008, 11:39 am

Hi Peter,

You can go ahead and delete the file x.log as well as the following folders:

C:\Program Files\MySpeed PC Lite Edition
C:\Documents and Settings\All Users\Start Menu\Programs\MySpeed PC Lite Edition
C:\Documents and Settings\User\MySpeed PC Lite Edition-Path
C:\qoobox

Next, manually delete ComboFix.exe from your desktop.

Let me know if there are any other issues or if we can archive this topic.
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Carolyn
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Location: Maine

Re: malware

Unread postby 'KotaGuy » April 10th, 2008, 1:04 pm

Resolved this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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