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Help with removal of Backdoor:Win32/Zonebac.gen!F

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Help with removal of Backdoor:Win32/Zonebac.gen!F

Unread postby sassychemist » March 12th, 2008, 11:47 pm

Windows Malicious Software Removal Tool found this but can't remove it. Please help if you can! Thanks.

Here is my HijackThis log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 8:28:23 PM, on 3/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\E_S00RP1.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv4.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\UpdReg.EXE
C:\WINDOWS\system32\MRT.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\cidaemon.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\Jamie\Desktop\HiJackThis_v2.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://education.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://boston.redsox.mlb.com/NASApp/mlb ... p?c_id=bos
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.the-exit.com/search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/ext/hp/search.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 66.65.48.16:8070
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Nothing - {7a932ed2-1737-4ab8-b84d-c71779958551} - C:\WINDOWS\system32\hp876F.tmp (file missing)
O2 - BHO: IE - {D83A7B12-A4D4-4984-8F72-D41C6B4C1E6E} - C:\Program Files\eSoftware\studio.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\bak\qttask.exe" -atboottime
O4 - HKLM\..\Run: [EPSON Stylus CX4200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P26 "EPSON Stylus CX4200 Series" /O6 "USB001" /M "Stylus CX4200"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Auto EPSON Stylus CX4200 Series on LITTLESTOICHO] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P48 "Auto EPSON Stylus CX4200 Series on LITTLESTOICHO" /O21 "\\LITTLESTOICHO\EPSON" /M "Stylus CX4200"
O4 - HKLM\..\Run: [Auto EPSON Stylus CX4200 Series on LILSTOICHO] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P45 "Auto EPSON Stylus CX4200 Series on LILSTOICHO" /O18 "\\LILSTOICHO\EPSON" /M "Stylus CX4200"
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpyDefender Shield] "C:\Program Files\SpyDefender Pro\SpyDefender.exe" --scan2
O4 - Startup: Epson all-in-one Registration.lnk = E:\Titles\Ereg\EPSONREG.exe
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: >>> FREE PORN GALLERIES <<< - javascript:{document.location='http://sexmaxx.com/freegalleries.htm';}
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {9239E4EC-C9A6-11D2-A844-00C04F68D538} - (no file)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .csm: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .csml: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .cub: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .cube: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .dx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .emb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .embl: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .gau: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .jdx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .mol: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .mop: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .pdb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .rxn: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .scr: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .skc: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .spt: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .tgf: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .xyz: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/XSL/mb_us ... eaming.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200 ... taller.exe
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-l ... cfscan.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: EPSON V3 Service2(03) (EPSON_PM_RPCV2_01) - SEIKO EPSON CORPORATION - C:\WINDOWS\system32\E_S00RP1.EXE
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WUSB54Gv4SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe

--
End of file - 8170 bytes
sassychemist
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Posts: 3
Joined: March 12th, 2008, 11:37 pm
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Re: Help with removal of Backdoor:Win32/Zonebac.gen!F

Unread postby km2357 » March 17th, 2008, 3:16 pm

Hello and welcome to Malware Removal.

My name is km2357 and I will be helping you to remove any infection(s) that you may have.

I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.

Please do not start another thread or topic, I will assist you at this thread until we solve your problems.

Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.

Sorry for the delay in replying, if you still need help please post a fresh HiJackThis log and an uninstall list (instructions forthcoming) for me to look over. Plus your version of HiJackThis is out of date, please uninstall it after following step #1

Step # 1: Download and Run HijackThis
Download HJTInstall.exe to your Desktop.
  • Doubleclick HJTInstall.exe to install it.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Copy/Paste the log to your next reply please.
Don't use the Analyse This button, its findings are dangerous if misinterpreted.
Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

Step # 2: Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.
User avatar
km2357
MRU Master
MRU Master
 
Posts: 3007
Joined: January 30th, 2007, 2:48 pm
Location: California

Re: Help with removal of Backdoor:Win32/Zonebac.gen!F

Unread postby sassychemist » March 20th, 2008, 12:12 am

Here's my new log file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:54:28 PM, on 3/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\E_S00RP1.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv4.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\UpdReg.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://education.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://boston.redsox.mlb.com/NASApp/mlb ... p?c_id=bos
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.the-exit.com/search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/ext/hp/search.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 66.65.48.16:8070
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Nothing - {7a932ed2-1737-4ab8-b84d-c71779958551} - C:\WINDOWS\system32\hp876F.tmp (file missing)
O2 - BHO: IE - {D83A7B12-A4D4-4984-8F72-D41C6B4C1E6E} - C:\Program Files\eSoftware\studio.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\bak\qttask.exe" -atboottime
O4 - HKLM\..\Run: [EPSON Stylus CX4200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P26 "EPSON Stylus CX4200 Series" /O6 "USB001" /M "Stylus CX4200"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Auto EPSON Stylus CX4200 Series on LITTLESTOICHO] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P48 "Auto EPSON Stylus CX4200 Series on LITTLESTOICHO" /O21 "\\LITTLESTOICHO\EPSON" /M "Stylus CX4200"
O4 - HKLM\..\Run: [Auto EPSON Stylus CX4200 Series on LILSTOICHO] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P45 "Auto EPSON Stylus CX4200 Series on LILSTOICHO" /O18 "\\LILSTOICHO\EPSON" /M "Stylus CX4200"
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpyDefender Shield] "C:\Program Files\SpyDefender Pro\SpyDefender.exe" --scan2
O4 - Startup: Epson all-in-one Registration.lnk = E:\Titles\Ereg\EPSONREG.exe
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: >>> FREE PORN GALLERIES <<< - javascript:{document.location='http://sexmaxx.com/freegalleries.htm';}
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {9239E4EC-C9A6-11D2-A844-00C04F68D538} - (no file)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .csm: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .csml: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .cub: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .cube: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .dx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .emb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .embl: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .gau: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .jdx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .mol: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .mop: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .pdb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .rxn: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .scr: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .skc: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .spt: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .tgf: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .xyz: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/XSL/mb_us ... eaming.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200 ... taller.exe
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-l ... cfscan.cab
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: EPSON V3 Service2(03) (EPSON_PM_RPCV2_01) - SEIKO EPSON CORPORATION - C:\WINDOWS\system32\E_S00RP1.EXE
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WUSB54Gv4SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe

--
End of file - 7736 bytes


Here's the Uninstall list:

Ad-aware 6 Personal
Adobe Acrobat 5.0
Adobe Download Manager (Remove Only)
Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe Reader 7.0.8
Advanced Dungeons & Dragons Core Rules CD-ROM 2.0
America Online
AOL Coach Version 1.0(Build:20020823.1)
ArcSoft PhotoImpression 5
Baldur's Gate(TM) II - Throne of Bhaal (TM)
BCM V.92 56K Modem
Campaign Mapper
Civilization III
Civilization III v1.29f
CivIV MOD Starter
Classic PhoneTools
DAO
Dell Picture Studio - Dell Image Expert
Dell Solution Center
Dell Support 5.0.0 (766)
Detto IntelliMover
DVDSentry
Earthlink Installer - uninstall 'Earthlink 5.0' entry first if present
Easy CD Creator 5 Basic
EPSON CX 4200 4800 Guide
EPSON Printer Software
EPSON Scan
FileZilla (remove only)
FirstClass® Client
General Chemistry 4.0
HijackThis 2.0.2
Inspiration 8
Intel(R) PRO Ethernet Adapter and Software
Intel(R) PROSet II
Java(TM) 6 Update 2
LimeWire 4.14.10
Linksys Wireless-G USB Network Adapter
MDL Chime/Chime Pro for Internet Explorer
Microsoft .NET Framework (English)
Microsoft .NET Framework (English) v1.0.3705
Microsoft .NET Framework 1.0 Hotfix (KB928367)
Microsoft .NET Framework 2.0
Microsoft Data Access Components KB870669
Microsoft Office XP Media Content
Microsoft Office XP Professional
Microsoft Office XP Web Components
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft Works 4.5
Microsoft Works Calendar 1.0
Microsoft Works Setup Launcher
Modem Helper
Mozilla Firefox (2.0.0.12)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 Parser and SDK
MUSICMATCH Jukebox
Neverwinter Nights 2
NVIDIA Display Driver
NVIDIA Windows 2000/XP Display Drivers
Paint Shop Pro 7
Picasa 2
PowerDVD
QuickTime
Railroad Tycoon II - Gold Edition
RealPlayer Basic
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB946026)
Shadows Over Soubar (remove and restore BGII)
Sid Meier's Civilization 4
Sid Meier's Civilization 4 - Beyond the Sword
Sid Meier's Civilization 4 - Warlords
Sid Meier's Pirates!
Sony USB Driver
Sound Blaster Live!
Sudoku
TVUPlayer 2.3.0.0
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB946627)
Viewpoint Media Player (Remove Only)
WebLab ViewerLite
Windows Defender
Windows Defender Signatures
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WinRAR archiver
WolfQuest Amethyst Mtn
World of Warcraft

Thanks for the help, and the reassurance!
sassychemist
Active Member
 
Posts: 3
Joined: March 12th, 2008, 11:37 pm

Re: Help with removal of Backdoor:Win32/Zonebac.gen!F

Unread postby km2357 » March 20th, 2008, 1:29 am

Looking over your log, it seems you don't have any evidence of an anti-virus software.

Anti-virus software are programs that detect, cleanse, and erase harmful virus files on a computer, Web server, or network. Unchecked, virus files can unintentionally be forwarded to others, including trading partners and thereby spreading infection. Because new viruses regularly emerge, anti-virus software should be updated frequently. Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present, and will clean, delete (or quarantine) infected files or directories. Please download a free anti-virus software from one these vendors NOW:

1)Antivir PersonalEdition Classic
2)avast! 4 Home Edition


Download and install only one!



IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

LimeWire 4.14.10

I'd like you to read the Guidelines for P2P Programs where we explain why it's not a good idea to have them.

Also available here.

My recommendation is you go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red).


Step # 1 Remove Viewpoint Media Player

You have Viewpoint Media Player installed on your system. This program is not malware but it is foistware in that it is usually installed without the user's knowledge or approval, and for this reason I recommend you remove it. If you actually use this program, I recommend you try using safe and free alternatives such as VLC Media Player.
To remove, open Start->Control Panel->Add/Remove Programs find Viewpoint Media Player (Remove Only) and select Remove.


Step # 2 Download and run SmitFraudFix

Using one of the links below download SmitfraudFix (by S!Ri) to your Desktop.


here
or
here


Double-click SmitfraudFix.exe.
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

**If the tool fails to launch from the Desktop, please move SmitfraudFix.exe directly to the root of the system drive (usually C:), and launch from there.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.


Step # 3: Download and Run FindAWF

Please download FindAWF here:
http://noahdfear.geekstogo.com/FindAWF.exe

Save it to the desktop and double click on FindAWF.exe to run it. Press any key to continue, followed by pressing the number 1.

A report will be produced once it's done. Please post this report in your next post/reply.

Note: Do not select other options until you are told to do so.


In your next reply/post, I need to see the SmitFraudFix report, the FindAWF report, and a fresh HiJackThis Log. Use multiple posts if you can't fit them all into one post.
User avatar
km2357
MRU Master
MRU Master
 
Posts: 3007
Joined: January 30th, 2007, 2:48 pm
Location: California

Re: Help with removal of Backdoor:Win32/Zonebac.gen!F

Unread postby sassychemist » March 20th, 2008, 7:01 pm

Hi. I downloaded and installed Avast, and deleted the two programs you suggested. Thanks for not making fun of me for not having current antivirus software. (I knew I should have it.)

Here's the Smitfraud log:
SmitFraudFix v2.305

Scan done at 16:06:42.51, Thu 03/20/2008
Run from C:\Documents and Settings\Jamie\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\E_S00RP1.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv4.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\UpdReg.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts


»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Jamie


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Jamie\Application Data

C:\Documents and Settings\Jamie\Application Data\Microsoft\Internet Explorer\Quick Launch\SpywareQuake 2.0.lnk FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Jamie\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Rustock



»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Linksys Wireless-G USB Network Adapter #2 - Packet Scheduler Miniport
DNS Server Search Order: 192.168.0.1

HKLM\SYSTEM\CCS\Services\Tcpip\..\{B71358EE-82AB-412F-B87B-893C6405B0EF}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{B71358EE-82AB-412F-B87B-893C6405B0EF}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS2\Services\Tcpip\..\{B71358EE-82AB-412F-B87B-893C6405B0EF}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

Here's the Find AWF log:

Find AWF report by noahdfear ©2006
Version 1.40

The current date is: Thu 03/20/2008
The current time is: 16:08:02.42


bak folders found
~~~~~~~~~~~


Directory of C:\WINDOWS\BAK

05/10/2000 11:00 PM 90,112 UpdReg.EXE
1 File(s) 90,112 bytes

Directory of C:\PROGRA~1\MESSEN~1\BAK

10/13/2004 09:24 AM 1,694,208 msmsgs.exe
1 File(s) 1,694,208 bytes

Directory of C:\PROGRA~1\QUICKT~1\BAK

02/26/2008 06:36 PM 14,348 qttask.exe
1 File(s) 14,348 bytes

Directory of C:\PROGRA~1\WINDOW~4\BAK

04/03/2006 06:12 PM 777,424 MSASCui.exe
1 File(s) 777,424 bytes

Directory of C:\WINDOWS\SYSTEM32\BAK

08/04/2004 12:56 AM 15,360 ctfmon.exe
08/14/2002 04:22 PM 28,672 DSentry.exe
2 File(s) 44,032 bytes

Directory of C:\PROGRA~1\QUICKT~1\BAK\BAK

12/19/2003 12:53 PM 77,824 qttask.exe
1 File(s) 77,824 bytes

Directory of C:\PROGRA~1\CREATIVE\SBLIVE\DIAGNO~1\BAK

04/02/2002 11:01 PM 135,264 diagent.exe
1 File(s) 135,264 bytes


12/17/2002 10:28 AM 684,032 DirectCD.exe
1 File(s) 684,032 bytes

Directory of C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\BAK

03/07/2005 08:00 PM 98,304 E_FATIAEA.EXE
1 File(s) 98,304 bytes


Duplicate files of bak directory contents
~~~~~~~~~~~~~~~~~~~~~~~

14348 Feb 26 2008 "C:\WINDOWS\UpdReg.EXE"
90112 May 10 2000 "C:\WINDOWS\bak\UpdReg.EXE"
14348 Feb 26 2008 "C:\Program Files\Messenger\msmsgs.exe"
1667584 Aug 4 2004 "C:\WINDOWS\$NtUninstallKB887472$\msmsgs.exe"
1694208 Oct 13 2004 "C:\Program Files\Messenger\bak\msmsgs.exe"
1694208 Oct 13 2004 "C:\WINDOWS\$hf_mig$\KB887472\SP2QFE\msmsgs.exe"
14348 Jan 28 2008 "C:\Program Files\QuickTime\qttask.exe"
14348 Feb 26 2008 "C:\Program Files\QuickTime\bak\qttask.exe"
77824 Dec 19 2003 "C:\Program Files\QuickTime\bak\bak\qttask.exe"
14348 Jan 28 2008 "C:\Program Files\QuickTime\qttask.exe"
14348 Feb 26 2008 "C:\Program Files\QuickTime\bak\qttask.exe"
77824 Dec 19 2003 "C:\Program Files\QuickTime\bak\bak\qttask.exe"
14348 Feb 26 2008 "C:\Program Files\Windows Defender\MSASCui.exe"
777424 Apr 3 2006 "C:\Program Files\Windows Defender\bak\MSASCui.exe"
15360 Aug 4 2004 "C:\WINDOWS\SYSTEM32\ctfmon.exe"
15360 Aug 4 2004 "C:\WINDOWS\SYSTEM32\bak\ctfmon.exe"
14348 Feb 26 2008 "C:\WINDOWS\SYSTEM32\DSentry.exe"
28672 Aug 14 2002 "C:\WINDOWS\SYSTEM32\bak\DSentry.exe"
14348 Jan 28 2008 "C:\Program Files\QuickTime\qttask.exe"
14348 Feb 26 2008 "C:\Program Files\QuickTime\bak\qttask.exe"
77824 Dec 19 2003 "C:\Program Files\QuickTime\bak\bak\qttask.exe"
14348 Feb 26 2008 "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe"
135264 Apr 2 2002 "C:\Program Files\Creative\SBLive\Diagnostics\bak\diagent.exe"
14348 Feb 26 2008 "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
684032 Dec 17 2002 "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\bak\DirectCD.exe"
14348 Feb 26 2008 "C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_FATIAEA.EXE"
98304 Mar 7 2005 "C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\epsonstylus_cx4200f49e\E_FATIAEA.EXE"
98304 Mar 7 2005 "C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\bak\E_FATIAEA.EXE"


end of report

And here's my Hijack This log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:00:38 PM, on 3/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\E_S00RP1.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv4.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\UpdReg.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://education.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://boston.redsox.mlb.com/NASApp/mlb ... p?c_id=bos
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.the-exit.com/search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/ext/hp/search.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 66.65.48.16:8070
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Nothing - {7a932ed2-1737-4ab8-b84d-c71779958551} - C:\WINDOWS\system32\hp876F.tmp (file missing)
O2 - BHO: IE - {D83A7B12-A4D4-4984-8F72-D41C6B4C1E6E} - C:\Program Files\eSoftware\studio.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\bak\qttask.exe" -atboottime
O4 - HKLM\..\Run: [EPSON Stylus CX4200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P26 "EPSON Stylus CX4200 Series" /O6 "USB001" /M "Stylus CX4200"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Auto EPSON Stylus CX4200 Series on LITTLESTOICHO] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P48 "Auto EPSON Stylus CX4200 Series on LITTLESTOICHO" /O21 "\\LITTLESTOICHO\EPSON" /M "Stylus CX4200"
O4 - HKLM\..\Run: [Auto EPSON Stylus CX4200 Series on LILSTOICHO] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P45 "Auto EPSON Stylus CX4200 Series on LILSTOICHO" /O18 "\\LILSTOICHO\EPSON" /M "Stylus CX4200"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpyDefender Shield] "C:\Program Files\SpyDefender Pro\SpyDefender.exe" --scan2
O4 - Startup: Epson all-in-one Registration.lnk = E:\Titles\Ereg\EPSONREG.exe
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: >>> FREE PORN GALLERIES <<< - javascript:{document.location='http://sexmaxx.com/freegalleries.htm';}
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {9239E4EC-C9A6-11D2-A844-00C04F68D538} - (no file)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .csm: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .csml: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .cub: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .cube: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .dx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .emb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .embl: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .gau: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .jdx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .mol: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .mop: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .pdb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .rxn: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .scr: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .skc: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .spt: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .tgf: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .xyz: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/XSL/mb_us ... eaming.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200 ... taller.exe
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-l ... cfscan.cab
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: EPSON V3 Service2(03) (EPSON_PM_RPCV2_01) - SEIKO EPSON CORPORATION - C:\WINDOWS\system32\E_S00RP1.EXE
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WUSB54Gv4SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe

--
End of file - 8281 bytes
sassychemist
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Posts: 3
Joined: March 12th, 2008, 11:37 pm

Re: Help with removal of Backdoor:Win32/Zonebac.gen!F

Unread postby km2357 » March 20th, 2008, 9:51 pm

Print out these instructions or save them into a notepad on your desktop, because you will not have internet access while in Safe Mode.


Step # 1: Boot into Safe Mode

You can go in Safe Mode by restarting your computer, then continually tapping F8 until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.


Step # 2 Run SmitFraudFix

Once in Safe Mode, double-click on SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Warning : running option #2 on a non infected computer will remove your Desktop background.


The rest of the fix will be done in Normal mode:


Step # 3: Run FindAWF

Please open FindAWF again. This time, press the number 2.

Notepad will open. Please copy and paste the following in the code box into this Notepad file. Make sure that it's after the line, not before.


Code: Select all
"C:\WINDOWS\bak\UpdReg.EXE"
"C:\Program Files\Messenger\bak\msmsgs.exe"
"C:\Program Files\QuickTime\bak\bak\qttask.exe"
"C:\Program Files\Windows Defender\bak\MSASCui.exe"
"C:\WINDOWS\SYSTEM32\bak\DSentry.exe"
"C:\Program Files\Creative\SBLive\Diagnostics\bak\diagent.exe"
"C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\bak\DirectCD.exe"



Click on File > Save. Do not choose the Save As... option.

FindAWF will now start removing the bad files. When done, a log will be produced. Do not close this log file.

Next, press the number 4. Once done, the tool will return to the main menu.

Press E to close FindAWF.

Please post the FindAWF log file in your next reply.


Step # 4: Remove Hijackthis Entries

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.the-exit.com/search

    O2 - BHO: Nothing - {7a932ed2-1737-4ab8-b84d-c71779958551} - C:\WINDOWS\system32\hp876F.tmp (file missing)

    O2 - BHO: IE - {D83A7B12-A4D4-4984-8F72-D41C6B4C1E6E} - C:\Program Files\eSoftware\studio.dll

    O4 - HKCU\..\Run: [SpyDefender Shield] "C:\Program Files\SpyDefender Pro\SpyDefender.exe" --scan2

    O8 - Extra context menu item: >>> FREE PORN GALLERIES <<< - javascript:{document.location='http://sexmaxx.com/freegalleries.htm';}

    O9 - Extra button: (no name) - {9239E4EC-C9A6-11D2-A844-00C04F68D538} - (no file)

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.


Step # 5: Deleting Files/Folders

I need you to use Windows Explorer to delete the files/folders I have marked in Red(if found):

File:

C:\WINDOWS\system32\hp876F.tmp

Folder:

C:\Program Files\eSoftware\
C:\Program Files\SpyDefender Pro\


In your next reply, I need to the SmitFraudFix log (rapport.txt), the FindAWF log, and a fresh HiJackThis log. Use multiple posts if you can't fit them all into one post.
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km2357
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Posts: 3007
Joined: January 30th, 2007, 2:48 pm
Location: California

Re: Help with removal of Backdoor:Win32/Zonebac.gen!F

Unread postby km2357 » March 23rd, 2008, 3:44 pm

sassychemist? Do you still need help?
User avatar
km2357
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Posts: 3007
Joined: January 30th, 2007, 2:48 pm
Location: California

Re: Help with removal of Backdoor:Win32/Zonebac.gen!F

Unread postby Elrond » March 25th, 2008, 3:08 pm

Due to lack of response this topic is now closed.

If you still need help open a new thread in the Malware Removal forum and wait for a new helper.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal

Elrond
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Elrond
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