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have been infected by safenavweb.....I think

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have been infected by safenavweb.....I think

Unread postby nmcadams » March 11th, 2008, 2:47 pm

Here is the text file output from Hijackthis. My web browser is being redirected to bogus sites and my resources have dwindled to nothing...help. Have tried several spyware programs but non are working.
Have virus checked the PC and it is clean. Just this damn malware.

Thx.
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Re: have been infected by safenavweb.....I think

Unread postby chryssi2001 » March 18th, 2008, 8:16 am

Hello nmcadams :) ,

I will be assisting you with your malware issues.

  • Whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • Continue to respond to this thread until I give you the All Clean! If you have any question or you're stuck in there please reply it to me. I will try my best to help you!
  • Please bookmark or favourite this page. In case you need it as reference or etc.
IMPORTANT NOTE:
If you are using Windows Vista you must right click on the desktop icon and choose Run as Administrator all tools
----------------------------------------------
I apologise for the delay. If you still want to clean your pc, please post back a new HijackThis log, IN NORMAL MODE and please post it normally and not as attachment.
Using Safe mode with Networking support should be avoided because while in safe mode your pc is completely un-protected. No Anti-Virus or Firewall are working in safe mode.
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Re: have been infected by safenavweb.....I think

Unread postby nmcadams » March 18th, 2008, 8:29 am

Chryssi2001,
Thanks for the response. I have since my last post, fixed the problem. Here's how:
The PC was infected with safenavweb. The ONLY malware program that worked on it (and cleaned a bunch of other stuff off too) was MalewareByte's AntiMalware. The program is free and works great.

Thx,
nmcadams
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Re: have been infected by safenavweb.....I think

Unread postby chryssi2001 » March 18th, 2008, 8:42 am

Hello nmcadams,

Thanks for letting me know. :)
Yes indeed MalewareByte's AntiMalware is a very good scanner.

I will close this topic since everything is fixed. :)
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Re: have been infected by safenavweb.....I think

Unread postby Elrond » March 18th, 2008, 11:14 am

This topic is now closed. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
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Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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