Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

dialer: please help

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

dialer: please help

Unread postby aletirico » March 11th, 2008, 4:17 am

good day,
pls help me because I have a diler instant access driving me crazy in my office pc. First of all only spyware doctor detected the diale. Nod32 doesn't detect it, and neither does ad aware or a squared
this is the log of hijack. help please


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9.04.14, on 11/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Programmi\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Programmi\a-squared Anti-Dialer\a2service.exe
C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Programmi\Spyware Doctor\pctsAuxs.exe
C:\Programmi\Spyware Doctor\pctsSvc.exe
C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
C:\Programmi\Spyware Doctor\pctsTray.exe
C:\Programmi\Garzanti Linguistica\Hazon clic\HAZON.EXE
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\Analog Devices\SoundMAX\SMTray.exe
C:\Programmi\a-squared Anti-Dialer\a2adguard.exe
C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
C:\Programmi\Google\Google Updater\GoogleUpdater.exe
C:\Programmi\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmi\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PaperPort PTD] C:\Programmi\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Programmi\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [Hazon clic] "C:\Programmi\Garzanti Linguistica\Hazon clic\HAZON.EXE" -I
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [D_V_T] C:\\dvt.exe /S \C:\\d_v_t.reg\
O4 - HKLM\..\Run: [TGPro Office] C:\Programmi\TG 6.0\IdxOffice.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nod32kui] "C:\Programmi\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [Smapp] C:\Programmi\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [ISTray] "C:\Programmi\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [a-squared] "C:\Programmi\a-squared Anti-Dialer\a2adguard.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [Skype] "C:\Programmi\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: Gateway Internet.lnk = C:\Programmi\ADMAILGW\ADMAILGW.EXE
O4 - Startup: Webshots.lnk = C:\Programmi\Webshots\Launcher.exe
O4 - Global Startup: Avvio veloce di Adobe Reader.lnk = C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Google Updater.lnk = C:\Programmi\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Traduttore di E-Mail.lnk = C:\Programmi\TG 6.0\TrdLaunch.exe
O4 - Global Startup: Traduttore in Internet.lnk = C:\Programmi\TG 6.0\TGWeb.exe
O4 - Global Startup: Traduttore In-Linea.lnk = C:\Programmi\TG 6.0\TGOnLine.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Traduttore in Internet - {C873E82E-A38B-45AB-8C74-6F4947BE77B7} - C:\Programmi\TG 6.0\TGWeb.exe (file missing)
O9 - Extra 'Tools' menuitem: Traduttore in Internet - {C873E82E-A38B-45AB-8C74-6F4947BE77B7} - C:\Programmi\TG 6.0\TGWeb.exe (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7235DD28-222C-41C5-8F63-1219AFE69313}: NameServer =,
O23 - Service: a-squared Anti-Dialer Service (a2AntiDialer) - Emsi Software GmbH - C:\Programmi\a-squared Anti-Dialer\a2service.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Programmi\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: GhostStartService - Symantec Corporation - C:\PROGRA~1\Symantec\NORTON~1\GHOSTS~2.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Programmi\Eset\nod32krn.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Programmi\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Programmi\Spyware Doctor\pctsSvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Programmi\RealVNC\VNC4\WinVNC4.exe

End of file - 8348 bytes


regards to everybody
Active Member
Posts: 1
Joined: March 11th, 2008, 4:10 am
Register to Remove

Re: dialer: please help

Unread postby John B. » March 17th, 2008, 1:11 pm

Hi! :hello2: and welcome to the Malware Removal forums.
My name is John Brouwer - if it helps, you can call me John for short. I'll be glad to help you with your computer problems.

HijackThis logs can take some time to research, so please be patient with me. I know that you need
your computer working as quickly as possible, and I will work hard to help see that happens.

These rules are good for you to know:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • If you don't reply within five days after my last instructions this topic will be closed. If you will not be able to reply within five days please tell me so the topic will not be closed.

These rules are to make my voluntary work more comfortable:
  • Please be patient. The work I do is voluntary and I also have a private life (school, work, friends and hobbies).
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • Please reply to this thread. Do not start a new topic.
  • Also, don't post logs as attachments. Other helpers like to view the logs as well and opening a lot of attachments is irritating. It can also contain malware.

Finally, please make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:
  • Start HijackThis
  • Click on the Config button
  • Click on the Misc Tools button
  • Click on the Open Uninstall Manager button.
  • Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Save the file to your desktop and post the contents in a reply to this topic. Also post a fresh HijackThis log as the other one is more than five days old.

Greets, John.
User avatar
John B.
MRU Master Emeritus
Posts: 4568
Joined: May 14th, 2006, 5:05 am
Location: The Netherlands

Re: dialer: please help

Unread postby John B. » March 17th, 2008, 2:40 pm


While going through your log I found out that your version of NOD32 is cracked and that you are actively using it. Our forum policy says we may not help people who use cracked software because it would make us guilty as well. More information:

For this reason I'm closing this topic.

User avatar
John B.
MRU Master Emeritus
Posts: 4568
Joined: May 14th, 2006, 5:05 am
Location: The Netherlands

Re: dialer: please help

Unread postby Gary R » March 17th, 2008, 6:53 pm

This topic is now closed.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal

Gary R
User avatar
Gary R
Posts: 21808
Joined: June 28th, 2005, 11:36 am
Location: Yorkshire
Register to Remove

Return to Infected? Virus, malware, adware, ransomware, oh my!

Who is online

Users browsing this forum: No registered users and 37 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware