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Need help removing --adware.vundo.Gen!pac.15--

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Re: Need help removing --adware.vundo.Gen!pac.15--

Unread postby Shaba » March 31st, 2008, 1:01 pm

Hi

"Hi, when I went to c:\windows\temp there are two files that say they are in use by another program. What do I need to do to bypass that? Thanks in advance"

That's ok, you can leave them alone :)

Delete this folder:

C:\WINDOWS\Installer\{3f0a4e9d-fae5-487c-9ed6-e4020fd7836a}

You can also delete these:

C:\Documents and Settings\user.USER-6MVAI5K7FD\Desktop\SmitfraudFix
C:\Documents and Settings\user.USER-6MVAI5K7FD\Desktop\SmitfraudFix.exe

Empty Recycle Bin.

All other viruses are in system restore and inactive.

I give you later instructions how to empty it.

Other than that, any problems left?
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Re: Need help removing --adware.vundo.Gen!pac.15--

Unread postby gmpowers » March 31st, 2008, 4:24 pm

I ran a lot of the programs in safe mode since my normal computer mode was too unstable to use. Was that ok? What programs do you recommend to prevent that kind of disaster to happen again? Are there better (free) programs than AD-AWARE and SPYBOT? Again, thank you so much for your help. All i need now is how to empty the viruses in system restore.
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Re: Need help removing --adware.vundo.Gen!pac.15--

Unread postby Shaba » April 1st, 2008, 7:48 am

Hi

"I ran a lot of the programs in safe mode since my normal computer mode was too unstable to use. Was that ok?"

That can be a sign of hardware problems. Do you need often to use safe mode in your everyday use?

"What programs do you recommend to prevent that kind of disaster to happen again? Are there better (free) programs than AD-AWARE and SPYBOT? Again, thank you so much for your help. All i need now is how to empty the viruses in system restore."

I give you soon tips and instructions for that :)
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Re: Need help removing --adware.vundo.Gen!pac.15--

Unread postby gmpowers » April 1st, 2008, 10:39 pm

I didn't run safemode until I notice my computer was acting up. I ran antivirus and it found the malware. I used google to look it up and found this forum to help with my problem. I would say I've used safemode for about two months. I didn't have any problems in safemode so that's what I used.
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Re: Need help removing --adware.vundo.Gen!pac.15--

Unread postby Shaba » April 2nd, 2008, 5:06 am

Hi

But if you use now normal mode, how does your computer behave there?
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Re: Need help removing --adware.vundo.Gen!pac.15--

Unread postby gmpowers » April 2nd, 2008, 9:50 am

Now it works well. I discovered something was wrong with my computer when every day while running Firefox my browser would minimize and I'd get another window warning me my computer was infected with spyware. This would happen everyday. So I ran my antivirus and it found the adware.vundo.Gen!pac.15. When I tried to clean it it said it was unable to fix it until next reboot. When I rebooted the instance was still there.
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Re: Need help removing --adware.vundo.Gen!pac.15--

Unread postby Shaba » April 2nd, 2008, 10:09 am

Hi

So do you have any problems left?
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Re: Need help removing --adware.vundo.Gen!pac.15--

Unread postby gmpowers » April 2nd, 2008, 6:24 pm

No problems left. Just clean up :)
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Re: Need help removing --adware.vundo.Gen!pac.15--

Unread postby Shaba » April 3rd, 2008, 3:34 am

Hi

Then you're clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Next we remove all used tools.

Please download OTCleanIt and save it to desktop.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

    Malwarebytes' Anti-Malware Setup Guide

    Malwarebytes' Anti-Malware Scanning Guide

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.

    This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:

    Instructions for Spybot S & D

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
  • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean! :)
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Re: Need help removing --adware.vundo.Gen!pac.15--

Unread postby NonSuch » April 8th, 2008, 12:28 am

This topic is now closed. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
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Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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