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New Hijack this log - should be clean ... ?

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New Hijack this log - should be clean ... ?

Unread postby ice-9 » March 3rd, 2008, 8:59 pm

I recently used your forum to my great advantage in fixing a friend's very infected computer, and I thought it would be worth scanning my own registry and letting the "pros" have a look.

Below is my current HijackThis log. Any analysis/feedback/further recommendations would be greatly appreciated. Thank you!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\htpatch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\TraySoft\PhoneTray\PhoneTray.exe
C:\WINDOWS\slrundll.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Comcast Rhapsody\rhapsody.exe
C:\Program Files\Comcast Rhapsody\rhaphlpr.exe
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Shareaza\Shareaza.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [PhoneTray] C:\Program Files\TraySoft\PhoneTray\PhoneTray.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime Alternative\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200 ... plugin.cab
O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (Automatic Driver Installation Control) - http://inst.c-wss.com/n024p/EN/install/gtdownlr.cab
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 7646461427
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 8757855765
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PDF Creator (PDFCreator) - Unknown owner - c:\program files\alexis rios software\pdf creator service 1.01\pdfcreatorservice.exe (file missing)
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 6730 bytes
ice-9
Regular Member
 
Posts: 30
Joined: February 20th, 2008, 1:50 am
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Re: New Hijack this log - should be clean ... ?

Unread postby km2357 » March 5th, 2008, 12:01 am

Hello and welcome to Malware Removal.

My name is km2357 and I will be helping you to remove any infection(s) that you may have.

I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.

Please do not start another thread or topic, I will assist you at this thread until we solve your problems.

Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.


The top part of your HiJackThis Log got cut off. Please repost your HJT log and an Uninstall List (instructions forthcoming) and I'll look over both of them. :)

Step # 1: Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.
User avatar
km2357
MRU Master
MRU Master
 
Posts: 3007
Joined: January 30th, 2007, 2:48 pm
Location: California

Re: New Hijack this log - should be clean ... ?

Unread postby ice-9 » March 5th, 2008, 12:28 am

Oops...sorry. This is a complete and current log from Hijack this...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:22:31 PM, on 3/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\htpatch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\TraySoft\PhoneTray\PhoneTray.exe
C:\WINDOWS\slrundll.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Shareaza\Shareaza.exe
C:\Program Files\Comcast Rhapsody\rhapsody.exe
C:\Program Files\Comcast Rhapsody\rhaphlpr.exe
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [PhoneTray] C:\Program Files\TraySoft\PhoneTray\PhoneTray.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime Alternative\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200 ... plugin.cab
O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (Automatic Driver Installation Control) - http://inst.c-wss.com/n024p/EN/install/gtdownlr.cab
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 7646461427
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 8757855765
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PDF Creator (PDFCreator) - Unknown owner - c:\program files\alexis rios software\pdf creator service 1.01\pdfcreatorservice.exe (file missing)
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 6746 bytes


...and here is the requested uninstall list:



Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe Reader 8.1.2
Adobe Shockwave Player
AppCore
Apple Software Update
Aquarium Screensaver
ArcSoft PhotoStudio 2000
ATI - Software Uninstall Utility
ATI Display Driver
AutoStreamer
AV
Belarc Advisor 7.2
Canon S500
ccCommon
CCleaner (remove only)
C-Media WDM Audio Driver
Comcast Rhapsody
CutePDF Writer 2.7
DivX Converter
DivX Player
DScaler 5 Mpeg Decoders
DVD Solution
DVD-MovieAlbumSE 3 for Panasonic DVD-RAM
EzyTuner 1.3
Free Fast Mpeg Cut version 2.3
Google Earth
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB935448)
Imazer
InCD
Internet Worm Protection
Java DB 10.3.1.4
Java(TM) 6 Update 4
Java(TM) SE Development Kit 6 Update 4
K-Lite Codec Pack 3.6.5 Full
Liquid Desktop 3D Screensaver Free
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Encarta Reference Library 2003
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Office XP Standard
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Windows XP Video Decoder Checkup Utility
Moonlight City
Motherboard Monitor 5
Mozilla Firefox (2.0.0.12)
Mozilla Thunderbird (2.0.0.12)
MSXML 4.0 SP2 (KB936181)
Multimedia Launcher
Nero Digital
Nero Media Player
Nero OEM
Netflix Movie Viewer
Norton AntiVirus
Norton AntiVirus (Symantec Corporation)
Norton AntiVirus Help
Norton AntiVirus Parent MSI
Norton AntiVirus SYMLT MSI
Norton Protection Center
Nostalgic Screensaver
NVIDIA Drivers
NvMixer
PDFTools Version 1.3 (08/26/2007)
PerfectRunaway
PhoneTray Free
PowerProducer
QuickTime
QuickTime Alternative 1.81
RainCast v2.0
RealPlayer
Realtek AC'97 Audio
Realtek High Definition Audio Driver
Realtek RTL8139/810x Fast Ethernet NIC Driver Setup
Rhapsody Player Engine
SeaCast
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 8 (KB917734)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926247)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB946026)
Shareaza 2.3.1.0
Shockwave
Smart Link 56K Voice Modem
SolveigMM AVI Trimmer
SPBBC 32bit
Spelling Dictionaries Support For Adobe Reader 8
Spybot - Search & Destroy 1.4
Symantec
Symantec KB-DocID:2003093015493306
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
VIA Audio Driver Setup Program
Winamp
Winamp Remote
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live OneCare safety scanner
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Service Pack 2
WinRAR archiver
~~~~~~~~~~~~~~~~~~~~


Awaiting your response. Thank you for your help!
ice-9
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Re: New Hijack this log - should be clean ... ?

Unread postby km2357 » March 5th, 2008, 12:50 am

Thanks for the logs. Your HJT log looks good, just one line to fix. I'll have you run a few scans to see if there is anything else we need to take care of.


IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Shareaza 2.3.1.0

I'd like you to read the Guidelines for P2P Programs where we explain why it's not a good idea to have them.

Also available here.

My recommendation is you go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red).



Step # 1 Update Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please follow these steps to remove older version Java components and update.

Updating Java:

  • Download the latest version of Java Runtime Environment (JRE) 6u5.
  • Scroll down to where it says "The Java SE Runtime Environment (JRE) allows end-users to run Java applications.".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Remove the following old versions of Java:
  • Java(TM) 6 Update 4
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • From your desktop double-click on the download to install the newest version.


Step # 2: Download and Run ATF Cleaner
Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it.

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Temporary Internet Files
Prefetch
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.

Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Step # 3: Remove Hijackthis Entries

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.



Step # 4 Download and Run Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location.
  • You can also access the log by doing the following:

    • Click on the Malwarebytes' Anti-Malware icon to launch the program.
    • Click on the Logs tab.
    • Click on the log at the bottom of those listed to highlight it.
    • Click Open.


Step # 5: Run Kaspersky Online Scan
Please do an online scan with Kaspersky WebScanner

Click Accept

You will be promted to install an ActiveX component from Kaspersky,
Click Yes.

  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:

    • Scan using the following Anti-Virus database:


      Extended (if available otherwise Standard)


    • Scan Options:


      Scan Archives Scan Mail Bases
  • Click OK
  • Now under select a target to scan:

      Select My Computer
  • The program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.

    • Now click on the Save as Text button:
  • Once finished, save the log to your Desktop as filename KAV.txt

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.


In your next post/reply, I need to see the results from MalwareBytes AntiMalware and Kaspersky (KAV.txt). I also need to see a fresh HJT log. If you can't fit everything into one post, use multiple posts/replies to get it all in.
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km2357
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Re: New Hijack this log - should be clean ... ?

Unread postby ice-9 » March 5th, 2008, 1:15 am

Do your Java suggestions include removing "Java (TM) SE Development Kit 6 update 4"
ice-9
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Re: New Hijack this log - should be clean ... ?

Unread postby km2357 » March 5th, 2008, 3:29 am

Do you use the development kit? If you do, I would go ahead and remove "Java (TM) SE Development Kit 6 update 4" along with Java(TM) 6 Update 4 and download JDK 6 Update 5 (at the top of http://java.sun.com/javase/downloads/index.jsp ).

The Java SE Development Kit (JDK) includes the Java Runtime Environment (JRE) and command-line development tools that are useful for developing applets and applications.


If you don't use the development kit, I would uninstall it as its out of date now and just install Java Runtime Environment (JRE) 6 Update 5 by itself.
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km2357
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Re: New Hijack this log - should be clean ... ?

Unread postby ice-9 » March 5th, 2008, 11:06 am

Thank you - no, I'm sure I don't even know what the development kit is. I'll uninstall it.
ice-9
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Re: New Hijack this log - should be clean ... ?

Unread postby ice-9 » March 6th, 2008, 1:26 am

I have to point out again that the Kaspersky program does not run in Firefox/Mozilla. I hit accept and nothing happens. It does work fine in Internet Explorer.

Results forthcoming...
ice-9
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Re: New Hijack this log - should be clean ... ?

Unread postby ice-9 » March 6th, 2008, 10:20 am

Here's the MalwareBytes log...

Malwarebytes' Anti-Malware 1.07
Database version: 461

Scan type: Quick Scan
Objects scanned: 27828
Time elapsed: 5 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


...and here's the Kaspersky log:

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Thursday, March 06, 2008 6:18:07 AM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 6/03/2008
Kaspersky Anti-Virus database records: 601345
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\

Scan Statistics:
Total number of scanned objects: 70105
Number of viruses found: 8
Number of infected objects: 62
Number of suspicious objects: 0
Duration of the scan process: 02:51:22

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2008-03-05_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\960D273D.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SubEng\submissions.idx Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Rob - Admin\Application Data\Thunderbird\Profiles\3hqe9v10.default\Mail\mail.comcast.net\e-bay/[From "eBay Member: toog" <member@ebay.com>][Date Thu, 16 Jun 2005 14:39:33 -0700]/text Infected: Trojan-Spy.HTML.Bayfraud.ib skipped
C:\Documents and Settings\Rob - Admin\Application Data\Thunderbird\Profiles\3hqe9v10.default\Mail\mail.comcast.net\e-bay Mail Berkeley mbox: infected - 1 skipped
C:\Documents and Settings\Rob - Admin\Application Data\Thunderbird\Profiles\3hqe9v10.default\Mail\mail.marketequip.com\Inbox/[From from quoted-printable to 8bit by mail.marketequip.com id iA8JWLl02294][Date Mon, 8 Nov 2004 13:54:27 -0600]/text/[From betty hall <betty.hall@megaman.com>][Date Mon, 2 Oct 2006 07:22:24 -0600]/UNNAMED/UNNAMED/test.log.pif Infected: Email-Worm.Win32.Warezov.gen skipped
C:\Documents and Settings\Rob - Admin\Application Data\Thunderbird\Profiles\3hqe9v10.default\Mail\mail.marketequip.com\Inbox/[From from quoted-printable to 8bit by mail.marketequip.com id iA8JWLl02294][Date Mon, 8 Nov 2004 13:54:27 -0600]/text/[From betty hall <betty.hall@megaman.com>][Date Mon, 2 Oct 2006 07:22:24 -0600]/UNNAMED/UNNAMED Infected: Email-Worm.Win32.Warezov.gen skipped
C:\Documents and Settings\Rob - Admin\Application Data\Thunderbird\Profiles\3hqe9v10.default\Mail\mail.marketequip.com\Inbox/[From from quoted-printable to 8bit by mail.marketequip.com id iA8JWLl02294][Date Mon, 8 Nov 2004 13:54:27 -0600]/text/[From betty hall <betty.hall@megaman.com>][Date Mon, 2 Oct 2006 07:22:24 -0600]/UNNAMED Infected: Email-Worm.Win32.Warezov.gen skipped
C:\Documents and Settings\Rob - Admin\Application Data\Thunderbird\Profiles\3hqe9v10.default\Mail\mail.marketequip.com\Inbox/[From from quoted-printable to 8bit by mail.marketequip.com id iA8JWLl02294][Date Mon, 8 Nov 2004 13:54:27 -0600]/text Infected: Email-Worm.Win32.Warezov.gen skipped
C:\Documents and Settings\Rob - Admin\Application Data\Thunderbird\Profiles\3hqe9v10.default\Mail\mail.marketequip.com\Inbox Mail Berkeley mbox: infected - 4 skipped
C:\Documents and Settings\Rob - Admin\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Rob - Admin\Desktop\product key viewer.generator.changer\keyfinder.exe/data.rar/xpkey.exe Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Rob - Admin\Desktop\product key viewer.generator.changer\keyfinder.exe/data.rar/officekey.exe Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Rob - Admin\Desktop\product key viewer.generator.changer\keyfinder.exe/data.rar Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Rob - Admin\Desktop\product key viewer.generator.changer\keyfinder.exe RarSFX: infected - 3 skipped
C:\Documents and Settings\Rob - Admin\Desktop\product key viewer.generator.changer\RockXP.exe/data.rar/xpkey.exe Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Rob - Admin\Desktop\product key viewer.generator.changer\RockXP.exe/data.rar/RAS.exe Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Rob - Admin\Desktop\product key viewer.generator.changer\RockXP.exe/data.rar/RockXp_.exe Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Rob - Admin\Desktop\product key viewer.generator.changer\RockXP.exe/data.rar Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Rob - Admin\Desktop\product key viewer.generator.changer\RockXP.exe RarSFX: infected - 4 skipped
C:\Documents and Settings\Rob - Admin\Desktop\product key viewer.generator.changer\Windows.XP.2003.Product.Key.Viewer.Generator.Changer.rar/RockXP.exe/data.rar/xpkey.exe Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Rob - Admin\Desktop\product key viewer.generator.changer\Windows.XP.2003.Product.Key.Viewer.Generator.Changer.rar/RockXP.exe/data.rar/RAS.exe Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Rob - Admin\Desktop\product key viewer.generator.changer\Windows.XP.2003.Product.Key.Viewer.Generator.Changer.rar/RockXP.exe/data.rar/RockXp_.exe Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Rob - Admin\Desktop\product key viewer.generator.changer\Windows.XP.2003.Product.Key.Viewer.Generator.Changer.rar/RockXP.exe/data.rar Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Rob - Admin\Desktop\product key viewer.generator.changer\Windows.XP.2003.Product.Key.Viewer.Generator.Changer.rar/RockXP.exe Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Rob - Admin\Desktop\product key viewer.generator.changer\Windows.XP.2003.Product.Key.Viewer.Generator.Changer.rar/keyfinder.exe/data.rar/xpkey.exe Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Rob - Admin\Desktop\product key viewer.generator.changer\Windows.XP.2003.Product.Key.Viewer.Generator.Changer.rar/keyfinder.exe/data.rar/officekey.exe Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Rob - Admin\Desktop\product key viewer.generator.changer\Windows.XP.2003.Product.Key.Viewer.Generator.Changer.rar/keyfinder.exe/data.rar Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Rob - Admin\Desktop\product key viewer.generator.changer\Windows.XP.2003.Product.Key.Viewer.Generator.Changer.rar/keyfinder.exe Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Rob - Admin\Desktop\product key viewer.generator.changer\Windows.XP.2003.Product.Key.Viewer.Generator.Changer.rar RAR: infected - 9 skipped
C:\Documents and Settings\Rob - Admin\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Rob - Admin\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Rob - Admin\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Rob - Admin\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Rob - Admin\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Rob - Admin\My Documents\Downloaded Files\DivXPro511Adware.exe/stream/data0019 Infected: not-a-virus:AdWare.Win32.Gator.3202 skipped
C:\Documents and Settings\Rob - Admin\My Documents\Downloaded Files\DivXPro511Adware.exe/stream Infected: not-a-virus:AdWare.Win32.Gator.3202 skipped
C:\Documents and Settings\Rob - Admin\My Documents\Downloaded Files\DivXPro511Adware.exe NSIS: infected - 2 skipped
C:\Documents and Settings\Rob - Admin\ntuser.dat Object is locked skipped
C:\Documents and Settings\Rob - Admin\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\Norton AntiVirus\AVApp.log Object is locked skipped
C:\Program Files\Norton AntiVirus\AVError.log Object is locked skipped
C:\Program Files\Norton AntiVirus\AVVirus.log Object is locked skipped
C:\Program Files\UBCD4Win\BartPE\I386\SYSTEM32\WM_HOOKS.DLL Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
C:\Program Files\UBCD4Win\BartPE\PROGRAMS\Keyfinder\keyfinder.exe/data.rar/officekey.exe Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Program Files\UBCD4Win\BartPE\PROGRAMS\Keyfinder\keyfinder.exe/data.rar Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Program Files\UBCD4Win\BartPE\PROGRAMS\Keyfinder\keyfinder.exe RarSFX: infected - 2 skipped
C:\Program Files\UBCD4Win\BartPE\PROGRAMS\ultravnc\vnchooks.dll Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.c skipped
C:\Program Files\UBCD4Win\BartPE\PROGRAMS\ultravnc\vncviewer.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.1102 skipped
C:\Program Files\UBCD4Win\BartPE\PROGRAMS\ultravnc\winvnc.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.c skipped
C:\Program Files\UBCD4Win\BartPE\PROGRAMS\vncserver\vncconfig.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
C:\Program Files\UBCD4Win\BartPE\PROGRAMS\vncserver\winvnc4.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
C:\Program Files\UBCD4Win\plugin\Network\ultravnc\files\vnchooks.dll Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.c skipped
C:\Program Files\UBCD4Win\plugin\Network\ultravnc\files\vncviewer.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.1102 skipped
C:\Program Files\UBCD4Win\plugin\Network\ultravnc\files\winvnc.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.c skipped
C:\Program Files\UBCD4Win\plugin\Network\VNCServer\vncconfig.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
C:\Program Files\UBCD4Win\plugin\Network\VNCServer\vncviewer.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
C:\Program Files\UBCD4Win\plugin\Network\VNCServer\winvnc4.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
C:\Program Files\UBCD4Win\plugin\Network\VNCServer\wm_hooks.dll Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
C:\Program Files\UBCD4Win\plugin\System-Info\Information\keyfinderpe\keyfinder.exe/data.rar/officekey.exe Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Program Files\UBCD4Win\plugin\System-Info\Information\keyfinderpe\keyfinder.exe/data.rar Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Program Files\UBCD4Win\plugin\System-Info\Information\keyfinderpe\keyfinder.exe RarSFX: infected - 2 skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{1D7277A8-8678-4C5A-B907-7F8CDE0E30DA}\RP521\A0174945.exe Infected: not-a-virus:NetTool.Win32.Portscan.c skipped
C:\System Volume Information\_restore{1D7277A8-8678-4C5A-B907-7F8CDE0E30DA}\RP521\A0174946.exe Infected: not-a-virus:NetTool.Win32.Portscan.c skipped
C:\System Volume Information\_restore{1D7277A8-8678-4C5A-B907-7F8CDE0E30DA}\RP526\A0175341.exe/file3614 Infected: not-a-virus:NetTool.Win32.Portscan.c skipped
C:\System Volume Information\_restore{1D7277A8-8678-4C5A-B907-7F8CDE0E30DA}\RP526\A0175341.exe/file3793 Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.c skipped
C:\System Volume Information\_restore{1D7277A8-8678-4C5A-B907-7F8CDE0E30DA}\RP526\A0175341.exe/file3795 Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.1102 skipped
C:\System Volume Information\_restore{1D7277A8-8678-4C5A-B907-7F8CDE0E30DA}\RP526\A0175341.exe/file3798 Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.c skipped
C:\System Volume Information\_restore{1D7277A8-8678-4C5A-B907-7F8CDE0E30DA}\RP526\A0175341.exe/file3851 Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
C:\System Volume Information\_restore{1D7277A8-8678-4C5A-B907-7F8CDE0E30DA}\RP526\A0175341.exe/file3854 Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
C:\System Volume Information\_restore{1D7277A8-8678-4C5A-B907-7F8CDE0E30DA}\RP526\A0175341.exe/file3855 Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
C:\System Volume Information\_restore{1D7277A8-8678-4C5A-B907-7F8CDE0E30DA}\RP526\A0175341.exe/file3856 Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
C:\System Volume Information\_restore{1D7277A8-8678-4C5A-B907-7F8CDE0E30DA}\RP526\A0175341.exe/file4095/data.rar/officekey.exe Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\System Volume Information\_restore{1D7277A8-8678-4C5A-B907-7F8CDE0E30DA}\RP526\A0175341.exe/file4095/data.rar Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\System Volume Information\_restore{1D7277A8-8678-4C5A-B907-7F8CDE0E30DA}\RP526\A0175341.exe/file4095 Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\System Volume Information\_restore{1D7277A8-8678-4C5A-B907-7F8CDE0E30DA}\RP526\A0175341.exe Inno: infected - 11 skipped
C:\System Volume Information\_restore{1D7277A8-8678-4C5A-B907-7F8CDE0E30DA}\RP536\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{9BCDFC40-DA9C-45E9-A756-5DDED561F88B}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\ACEEvent.evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_27c.dat Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
F:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

Scan process completed.

...and finally the HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:19:13 AM, on 3/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\htpatch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [PhoneTray] C:\Program Files\TraySoft\PhoneTray\PhoneTray.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime Alternative\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200 ... plugin.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/ka ... nicode.cab
O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (Automatic Driver Installation Control) - http://inst.c-wss.com/n024p/EN/install/gtdownlr.cab
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 7646461427
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 8757855765
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PDF Creator (PDFCreator) - Unknown owner - c:\program files\alexis rios software\pdf creator service 1.01\pdfcreatorservice.exe (file missing)
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 6586 bytes
ice-9
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Re: New Hijack this log - should be clean ... ?

Unread postby km2357 » March 6th, 2008, 3:53 pm

Hi and thanks for the logs. :)

Did you knowingly download RockXP.exe?

Open up Thunderbird and delete the following e-mails:

[From "eBay Member: toog" <member@ebay.com>][Date Thu, 16 Jun 2005 14:39:33 -0700] This is inside your e-bay folder/section of mail.comcast.net folder/section

[Date Mon, 8 Nov 2004 13:54:27 -0600]/text/[From betty hall <betty.hall@megaman.com>][Date Mon, 2 Oct 2006 07:22:24 -0600]/UNNAMED/UNNAMED/test.log.pif This is in the Mail\mail.marketequip.com\Inbox section of your e-mail.

Delete the following file:

C:\Documents and Settings\Rob - Admin\My Documents\Downloaded Files\DivXPro511Adware.exe

Empty your Recycle Bin.

You have some infected restore points, but those are fine as they are, and I'll show you how to clear them in the next post.

Besides what I mentioned above, any other problems? How's the computer running?
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Re: New Hijack this log - should be clean ... ?

Unread postby ice-9 » March 7th, 2008, 12:14 am

Hello:

Yes, I did download RockXP - my Symantec identifies it as a "hack tool" but it is my hack tool, so until I decide I'm going to need it, or that I don't need it and can delete it, I was leaving it there. Is that not smart?

You also gave me the following instructions:

[From "eBay Member: toog" <member@ebay.com>][Date Thu, 16 Jun 2005 14:39:33 -0700] This is inside your e-bay folder/section of mail.comcast.net folder/section

[Date Mon, 8 Nov 2004 13:54:27 -0600]/text/[From betty hall <betty.hall@megaman.com>][Date Mon, 2 Oct 2006 07:22:24 -0600]/UNNAMED/UNNAMED/test.log.pif This is in the Mail\mail.marketequip.com\Inbox section of your e-mail.


...but neither of these is present in my mail browser. The e-bay folder of my comcast e-mail shows empty, for instance, and my marketequip.com inbox has nothing older than 2008 in it. Should I be looking elsewhere?

I deleted the DivXPro511Adware.exe file. It's funny that I apparently downloaded and kept a file whose very name was "adware". I don't remember when or why.

As for my computer, I mean really it runs fine. I may have mentioned before that I recently used malwareremoval.com to diagnose and repair a friend's daughter's computer and was amazed at everything it found, even after I had it running pretty well. Of course that computer was infected to the point that I almost just did a reformat and clean install. When I was done I thought I'd give you guys a crack at mine, just to see if anything was lurking. I hope that's okay, and that I'm not taking your time from someone who really needs help. As I said, my computer generally runs fine. Sometimes I think it's getting slower, and/or that I'm maxing out the CPU and/or my ½ gig of RAM a lot more often, but maybe I'm just comparing it's speed to the ever faster computers around me (at work, for instance) and maybe maxing out the processor/memory is the result of software getting more demanding while my computer stays the same. In any case, I thought I'd check to see if it was just me. Hope that makes sense.

Let me know what you think, and thank you very much for your help.
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Re: New Hijack this log - should be clean ... ?

Unread postby ice-9 » March 7th, 2008, 2:31 am

...incidentally, I probably should have mentioned that the "hack tool" RockXP is not for hacking anything - for a while I thought I might need another viable Windows registration number for my Windows XP. It doesn't look like I will now, but until I'm sure, I was keeping it.

I read back over my post and it sounded like I was going to use it for some nefarious purpose, which is absolutely not the case. Thought I'd be clear on that.
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Re: New Hijack this log - should be clean ... ?

Unread postby km2357 » March 7th, 2008, 3:24 am

Thanks for clearing up your thoughts on RockXP. I asked if you had knowingly downloaded it, because I wanted to be sure that you know what it is and what it does. It is possible on an infected computer for a hacker who has access to that computer to use RockXP to run pirated software on your computer. If you feel you need the program, you can keep it. But I'd suggest you delete it.

For the two e-mails, let's try this:

First, you want to make hidden files and folders visible:

Reconfigure Windows XP to show hidden files:
To enable the viewing of Hidden files follow these steps:


  • Close all programs so that you are at your desktop.
  • Double-click on the My Computer icon.
  • Select the Tools menu and click Folder Options.
  • After the new window appears select the View tab.
  • Put a checkmark in the checkbox labeled Display the contents of system folders.
  • Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
  • Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
  • Remove the checkmark from the checkbox labeled Hide protected operating system files.
  • Press the Apply button and then the OK button and shutdown My Computer.
  • Now your computer is configured to show all hidden files.

Be sure to re-hide your files once you are finished cleaning your computer.

For the e-bay e-mail, navigate to the following folder:

C:\Documents and Settings\Rob - Admin\Application Data\Thunderbird\Profiles\3hqe9v10.default\Mail\mail.comcast.net\e-bay\ and delete the e-bay mail, I mentioned in my last post.

For the marketequip inbox e-mail, go to the following folder:

C:\Documents and Settings\Rob - Admin\Application Data\Thunderbird\Profiles\3hqe9v10.default\Mail\mail.marketequip.com\Inbox\ and delete the e-mail I mentioned in my last post.

We are almost done. :) I saw nothing bad in your last HJT log, so once we get these e-mails taken care of, I can give you an all-clean. Let me know if you still can't delete those two e-mails.
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Re: New Hijack this log - should be clean ... ?

Unread postby ice-9 » March 7th, 2008, 11:13 pm

I deleted the e-bay mail, but not the marketequip.com one: even with hidden files showing, that inbox is just an empty folder...?

Let me know if there's something I should do.

Thank you.
ice-9
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Posts: 30
Joined: February 20th, 2008, 1:50 am

Re: New Hijack this log - should be clean ... ?

Unread postby km2357 » March 7th, 2008, 11:30 pm

Hi.

Let me ask some of my fellow peers to see if they know how to remove that last e-mail.

I'll get back to you as soon as I can. :)
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